Reviewed by: Brent J
Great people and entertainment. Definitely recommend this show to anyone
| Rating: | |
|---|---|
| Packages: | Plumeria Package: VIP Seating, 3 drinks & Kukui Nut Lei |
| Attended as: | Families |
| Posted on: | 2019/06/22 |
| Activity Date: | 2019/06/19 |
Reviewed by: Ortiz Family
The sunset dinner was truly a great experience. Everything was very well organized. We were served champagne to begin with and helped ourselves to fresh cheese, crackers and fruit trays. And those were left out for everyone the entire trip, which is beneficial when you have kids who might not like the whole dinner but still want to eat something. The entire dinner was fresh and tasty, and plentiful. Beverages were refilled as necessary but there weren't a lot of soda options. The sunset was beautiful. You just have to keep watch for the ideal time to take pictures of your experience. The entertainment was great, with music and dancers. Great experience overall!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/20 |
| Activity Date: | 2019/06/16 |
Reviewed by: はわいこい2
I usually avoid these typical places, but this one was quite entertaining.
Honestly, I didn't expect much from the food, but the crab was delicious.
I was pretty much silent while eating, and there was unlimited refills.
Since I was eating crab, I completely ignored the show and the scenery.
Actually, the sunset only lasts about 20-30 minutes, so I wasn't sure which was the main attraction, but I did manage to get some nice photos of the sunset.
There were fewer Japanese people, and it was a mix of people from various countries, so I enjoyed the overseas vibe in Hawaii more than in Waikiki.
こういうべたなやつはだいたい外すのですが、なかなかこれはエンターテイメントありました。
料理も正直期待していなかったのですが、カニうまかったです
かなり無言になりました、おかわりし放題でした
カニ食べていたのでショーや風景はそっちのけでしたが
実のところサンセットの時間は20-30分だけです、どっちがメインかわからなくなりましたが、でもサンセットもいい写真とれました
日本人少な目というかいろいろな国の方入り混じっていてワイキキより
ハワイで海外気分が楽しめましたw
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2019/06/20 |
| Activity Date: | 2019/06/19 |
Reviewed by: Hyun Kyung Lee
I enjoyed this event very much because of the beautiful view and interesting stories about the stars. At about 8 to 8:30 pm, the sky was getting darker and darker. I was able to many stars in the sky with my naked eyes. However, if your eyesight is not very good, I recommend you bring your glasses or wear contacts. I was able to see the cluster of stars, Saturn, Jupiter, Mars and more through the telescope. I really liked it, especially because it is such a rare opportunity to observe the stars through telescopes.
Mahalo and Aloha. Keep reaching for the stars!!
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Star Show at Four Seasons (Lagoon 1) |
| Attended as: | Families |
| Posted on: | 2019/06/20 |
| Activity Date: | 2019/06/18 |
Reviewed by: のーちゃん
The staff, including the waitresses and dancers, really entertained us. It was wonderful to see various dances right in front of us, especially with the quick costume changes.
とにかくスタッフがウェイトレスやダンサーにと楽しませてくれます。また衣装の早着替えによる様々なダンスが目の前でみれて素敵でした。
Thank you very much for joining our cruise. We are very pleased to hear that you had a wonderful time. Please do come again. All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
楽しいひと時をお過ごし頂けました様で大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families |
| Posted on: | 2019/06/19 |
| Activity Date: | 2019/06/16 |
Reviewed by: のーちゃん
It was a viewing experience combined with dining in the VIP seats. It was quite a show! You can enjoy it fully even from seats that are not in the VIP section, so I also recommend watching the show from the general seating. You can enjoy it from any chair.
VIP席での食事を兼ねた観覧でした。いや、なかなかのショーですよ!!
舞台前のVIP席でなくとも充分楽しめますので、観覧席からのショーだけの観覧もお薦めです。どの椅子からも楽しめます。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Families |
| Posted on: | 2019/06/19 |
| Activity Date: | 2019/06/17 |
Reviewed by: Phind
Meal was so wonderful! Even the veggie hamburger provided us was wonderful!
The dancers were so amazing! And entertaining! Entertained to well past docking!
If I had a suggestion it would be for the website to further explain, or make it easier to order the veggie burger.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Solo Travelers |
| Posted on: | 2019/06/19 |
| Activity Date: | 2019/06/16 |
Reviewed by: ハワイ楽しい
Since this is my second time participating, I chose the buffet dinner option. The entertainment starts with the meal, as the servers are actually dancers who will perform in the show later. They kept the atmosphere lively while we waited for our food, and the hula dance performance was enjoyable.
As for the main show, it features not only hula and fire dancing but also impersonators of Elvis Presley and Michael Jackson, complete with must-have songs and the moonwalk. Both performers interact with the audience, going beyond just the VIP seats on the first floor to visit the second floor as well, showing great enthusiasm for customer service. After the show, you can take photos and shake hands with them.
Overall, I was very satisfied and highly recommend it.
今回2回目の参加なのでビュッフェディナー付きを選択。この食事からエンターテイメントは始まっていて、給仕されてる方がこの後のショーに出演するダンサーさんで食事が出るまでの時間を盛り上げたりフラダンスの披露等楽しかったです。
本番のショーですがフラダンスにファイアーダンスは元よりエルビスプレスリーやマイケルジャクソンのそっくりさんショーでも外せない曲やムーンウォークもしっかり押さえてます。
また二人とも歌いながら客席内に入って握手やプレゼントを配ったりしますがいわゆる1階のvip席だけでなく2階席にまで足を運んでくれる等サービス精神が旺盛で、ショー終了後には一緒に並んで写真撮影や握手も出来ます。
総じて満足度は高いのでお勧めです。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【お得なセット割】ビュッフェディナー(2階席) |
| Attended as: | Families |
| Posted on: | 2019/06/19 |
| Activity Date: | 2019/06/16 |
Reviewed by: HIRO-YU
I sat in the second row from the front and watched the show while eating the food. The food was more delicious than I expected, and I enjoyed the show to the point of being moved. I'm glad I participated.
前から2列目の席に座り、料理を食べながらショーを見てました。
思っていたよりも 料理は美味しいし ショーも感動するくらい楽しめました。
参加して良かったです。
| Rating: | |
|---|---|
| Packages: | 前列席確約プラン |
| Attended as: | Couples |
| Posted on: | 2019/06/18 |
| Activity Date: | 2019/06/13 |
Reviewed by: Erica
Had a great time with all the activities available and all of the amazing staff! One of my top favorite luaus!
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/06/18 |
| Activity Date: | 2019/06/10 |
Reviewed by: ジョージ
As mentioned in other reviews, the cruise turned out to be the worst due to troubles with the shuttle service, ruining what was supposed to be a wonderful trip. I arrived at the designated location 15 minutes early and showed my voucher to the staff in cruise uniforms near the bus that was parked at the bus stop, but I was told to wait in the waiting room and was left unattended even after the scheduled time had passed. I showed my voucher again since other tour guests from different travel agencies were being picked up, but I received the same response that the driver would come in and call me, so I should just sit and wait in the waiting room. I complied quietly, but there was no announcement or call, and after 10 minutes past the scheduled time, I became extremely anxious. I called the Japanese support line for VELTRA, but was told that there was no one who could speak Japanese at the moment and that my name was not on the reservation. I persisted, and it seemed they called the staff at the pickup point, and finally, my name was called, allowing me to board somehow. Meanwhile, I received a follow-up email from VELTRA stating, "We received a notification from the cruise company that we would depart if we couldn't meet you on time, and refunds are not possible in case of cancellation," which only added to my anger. It was a cruise experience that left me feeling utterly frustrated.
他の口コミにもありましたように、送迎時のトラブルで最悪のクルーズになり、せっかくの旅行が台無しになりました。15分前には指定場所に行き、バス乗り場に停まっていたクルーズのバスのそばにいた、クルーズの制服の係にバウチャーを見せたものの、待合室で待ってろと言われ、時間を過ぎても放ったらかし。他の旅行社のツアー客を乗せているのでもう一度バウチャーを見せたものの、ドライバーが中に入って声をかけるから待合室で座って待っていろ、と相変わらずの返事。大人しく従っていたが何ら声がけも呼び出しもなく、指定時間が10分過ぎてもほったらかしなので、極めて不安になり、ベルトラさんの日本語電話にかけるも、日本語を話せる人は今いない、予約に名前がないなど、にべもなく、あきらめず食い下がっていると、乗り場の係に電話をしたようでようやく名前が呼ばれ、なんとか乗り込むことができた次第。一方でベルトラさんからは、「時間になっても出会えないので出発するとクルーズ会社から連絡があった、キャンセルの場合には返金できません」などといった内容の追い討ちメールが届くはで怒りMAX。最低最悪の気分でのクルーズとなりました。。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/18 |
| Activity Date: | 2019/06/17 |
Reviewed by: タコモン
The dancers were very kind and my child was thrilled to be able to do hula dancing, which we had been looking forward to since before our trip to Hawaii. However, the guidance to the return bus was a bit unclear.
ダンサーの方が、優しく対応してくれて、ハワイに行く前から楽しみにしていたフラダンスが一緒に出来て子供が大喜びでした。
だだ、帰りのバスへの誘導が今ひとつ分かりずらかったかな?
Thank you very much for joining our cruise. We are very pleased to hear that your child enjoyed it as well. Regarding your comments about your return, we will share them internally and use them to improve in the future. Thank you for your valuable feedback. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
お子様にもお楽しみ頂けました様で大変嬉しく思います。
お帰りの件に関しましては、戴きましたコメントを社内で共有させて頂き、今後の改善に役立たせていただきます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/18 |
| Activity Date: | 2019/06/15 |
Reviewed by: ちゃすけさん
It was truly American entertainment. Absolutely professional!! I enjoyed it thoroughly even from the second floor. I will come again next year. Mahalo!
アメリカンエンターテーメントそのものでした。まさにプロフェッショナル!!
二階席でもじゅうにぶんに楽しめました。また来年も来ます。マハロ!
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ビュッフェディナー(2階席) |
| Attended as: | Families |
| Posted on: | 2019/06/16 |
| Activity Date: | 2019/06/13 |
Reviewed by: ケンさん
The Polynesian dance and the entertainment provided by the ship's staff really energized us. It was a very enjoyable cruise. Thank you to all the staff.
ポリネシアンダンスをはじめ、船内スタッフのエンターテイメントは多いに我々を盛り上げてくれました。とても楽しいクルーズでした。スタッフの皆様、ありがとうございました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed a wonderful time. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越しいただき、誠に有難うございました。
楽しいひと時をお楽しみ頂けました様で大変嬉しく思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/10 |
Reviewed by: dkup
You can start hula dancing and enjoy dances from Polynesia and other regions. Randomly selected participants can challenge themselves on stage with conch shell blowing and dancing. The finale was an impressive fire dance. The MC's lively talk and jokes had everyone laughing, but it was a shame that I couldn't quite understand the English.
フラダンスを始め、ポリネシアなどの舞踊が楽しめます。
参加者からランダムで選ばれた人はステージで、ホラ貝吹きやダンスに挑戦できます。
最後は迫力満点のファイヤーダンスで締めでした。
MCの方の軽快なトークとジョーク的ななにかで周りが笑っていたのですが、
英語が今ひとつわからなかったのが残念でした。
| Rating: | |
|---|---|
| Packages: | ゴールデンシート |
| Attended as: | Couples |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/10 |
Reviewed by: あっちゃん
I think the meal was like this.
But the dancers were cool.
They were wonderful.
The staff also provided kind service.
お食事はこんな感じでしょうと思ってます
でもダンサーさん達カッコ良かったです
素敵でした。
サービスの方も優しい対応をしてくださいました
Thank you very much for joining our cruise. We also have table service courses available, so please try them if you have the opportunity. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
他にもテーブルサービスのコースもございますので、機会がございましたらお試しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/11 |
Reviewed by: すっちゃん
On the last day, I participated with my mother. The ship was quite crowded, but I was excited to see how popular this tour is, with so many people joining every day. The first sparkling wine can be hard to get unless you call the waiter, so don't hesitate to ask for it. The breathtaking views were a feast for the eyes, and the food was delicious. Everyone danced at the end, and my mother was very happy and enjoyed it a lot. The whole lobster was a bit difficult to eat, but it was a good experience. I recommend this for a memorable last day in Hawaii.
最終日に母と参加しました。
船内は人が多く詰め込みすぎな感じはしましたが、これだけの人が毎日参加するくらい人気のツアーなんだとわくわくしました。
最初のスパークリングワインは呼び止めないとなかなかついでにもらえないこともあるので遠慮せずにウェイターさんを呼びましょう。
絶景で景色もご馳走です。料理も美味しく頂きました。ラストの皆でダンス、母が大変楽しかったと喜んでくれました。丸ごとロブスターは少し食べにくかったですが、よい経験になりました。
ハワイの思い出に、最終日におすすめです。
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed meals and dancing with your mother.
Please do come again.
All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
お母様とお食事やダンスをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/06/11 |
| Activity Date: | 2019/06/08 |
Reviewed by: 神戸のダイバー
I had a wonderful time from start to finish. The performance and Hawaiian music were absolutely fantastic, and the female duet performing Michael Jackson and Elvis Presley was very exciting. The dancers' movements were sophisticated, and I was so captivated by the final fire dancer that I forgot to breathe.
Lastly, I want to express my gratitude not only to the dancers and singers but also to the table service staff. Thank you for the excellent hospitality; it was thanks to you that I was able to enjoy this memorable time in Hawaii. Mahalo.
最初から最後まで、素晴らしい時間を過ごしました。演奏・ハワイアンミュージックは最高に良かったし、女性のデュエット・マイケル・ジャクソン・エルビスプレスリーを演じた方は、とてもエキサイティングでした。
ダンサーたちの動きは洗練されていて、最後のファイヤーダンスのダンサーは息をするのも忘れるくらい見入ってしまいました。
最後に感謝を伝えたいのは、ダンサーや歌手の皆さんだけではなく、テーブルサービスされているスタッフの方たちもです。最高のもてなしをしていただき、このハワイの思い出深い時間を過ごせたのもあなたたちのおかげです。『Mahalo』
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/06/10 |
Reviewed by: まなみ
I think it depends on the plan, but honestly, the food was about what I expected. It felt just as I imagined. However, for those who prioritize the atmosphere and scenery of the dinner cruise, even the most affordable buffet can be enjoyable! We didn't have high expectations for the food with this plan, so we finished eating in less than 30 minutes and spent the rest of the time enjoying the view from above!
Although it wasn't sunny, I was very moved by the beautiful orange sky, even though we couldn't see the sunset properly. Additionally, the staff took photos for us, and they made sure to get my partner to smile, resulting in some really great pictures! Although there is a fee, the quality is professional, so I recommend purchasing them! (Of course, you can check them first, so if you like them, it's a win!)
However, depending on the weather and wind conditions, there was more rocking than I expected that day, so I recommend taking motion sickness medication just in case. Neither my partner nor I usually get motion sickness, but we both felt a bit queasy even while enjoying the breeze outside.
プランにもよると思いますが、正直にご飯はまあこんなもんだろうなという感じで、想像通りとゆう感じです。
でもディナークルーズは何よりも雰囲気・景色が醍醐味!という方は1番リーズナブルなブッフェでも十分楽しめるかと思います(^^)
私たちもこのプランでは料理に関してはそこまで期待していなかったので、30分も経たない内に食べ終え、ずっと上で景色を見ていました!
晴天ではなかったので夕日はしっかり見られなかったですが、綺麗なオレンジ色の空にとても感動しました(*´ω`*)
また、スタッフの方が写真を撮って下さるのですが、写真でなかなか笑わない彼が硬くならないように笑わせて下さるのでとても良い写真が撮れました!
有料にはなりますがさすがプロなのでとても綺麗な写真になりますので購入をお勧めします!
(もちろん確認ができますので、気に入れば◎)
ただ、天気や風の状況にもよりますがこの日は思ったより揺れがありましたので念の為酔い止めを飲む事をお勧めします。
なかなか乗り物酔いしない私と彼ですが、2人とも外の風を浴びていても少し酔ってしまいました(^_^;)
Thank you very much for joining our cruise. We are very sorry to hear that you experienced seasickness this time. We hope that next time you can join us on a beautiful day with calm seas and enjoy the experience. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
今回は船酔いされてしまったとの事で大変残念に思います。
是非次回はお天気の良い、海の穏やかな日にご参加頂き、お楽しみ頂けたらと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/10 |
| Activity Date: | 2019/06/06 |
Reviewed by: Michi-Hiro
I participate every year, and each year it gets better and better, which always surprises me and makes me very happy. This time, I joined with a couple of friends who also participated for the first time in 35 years, and they were extremely satisfied. I'm looking forward to participating again next year and期待しています.
毎年、参加していますが年々グレードアップしていて毎回驚きが有ってとても嬉しいです。今回は友人夫婦と一緒に参加し、友人夫婦も35年振りに参加して凄く満足していました。来年も参加を楽しみにしています。また新しい感動を期待しています。
Thank you very much for joining our cruise. We are very pleased to hear that everyone enjoyed it. We look forward to seeing you again next year.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
皆様でお楽しみ頂けました様で大変嬉しく思います。
また来年お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/06/10 |
| Activity Date: | 2019/06/05 |
Reviewed by: Roger Ybarra
Outstanding service. This was a once in a lifetime experience for us. History is awesome.
| Rating: | |
|---|---|
| Packages: | Passport to Pearl Harbor |
| Attended as: | Couples |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/05 |
Reviewed by: hiroomi
After arriving at the airport and checking into the hotel, we moved on. It was the best cruise! I highly recommend experiencing the wonderful hospitality of Hawaii, the beautiful ocean, and the sunset on the first day!
空港到着し、ホテルにチェックイン後、移動しました。最高のクルーズでした!ハワイの最高のおもてなしに、最高の海、夕日、初日に行くのおすすめです!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your first day in Hawaii. We hope you will visit us again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
ハワイ初日からお楽しみ頂けました様で大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/03 |
Reviewed by: MIYUKI
We participated as a family of four adults and two children (both girls, 8 years old). We drove there with a rental car, and the location was easy to find. Having participated in several similar activities before, we decided to choose this one because it seemed like there wouldn't be many Japanese people. Indeed, we hardly saw any Japanese, and we were able to enjoy the atmosphere of being abroad. I don't speak much English, but I didn't have any trouble communicating, and both the activities and the meals were great. The children were able to participate in most of the activities and seemed to have a lot of fun.
家族大人4人・子供2人(二人とも女子8歳)で参加しました。
レンタカーで行ったのですが、場所はわかりやすかったです。
今までに、他の同じようなものにいくつか参加したので、
今回は日本人がいなさそうなところにしようとこちらに決めました。
やはりほとんど日本人は見かけず、海外に来たという雰囲気が味わえました。
英語はあまり話せませんが、特に言葉が通じず困ることはなく、
アクティビティーもお食事もショーも良かったです。
子供たちもほとんどのアクティビティーに参加することができ、楽しかったようです。
| Rating: | |
|---|---|
| Packages: | オーキッドプラン(中央席) |
| Attended as: | Families |
| Posted on: | 2019/06/08 |
| Activity Date: | 2018/08/22 |
Reviewed by: いっく
I participated in the same course last December and had a great experience, so I joined the same course again this time. However, the service from the staff was so terrible that it turned into a nightmare.
There were three of us, and three chairs were prepared, but four plates were set on the table, so we asked for them to be cleared. They took a long time to respond, and another staff member kindly removed them. After that, the main staff member came to our table, glaring at us, saying things like, "I'm the one in charge" and "Don't ask anyone else." They continued to complain as they walked by (unfortunately, I had no trouble with everyday English), broke a glass, and insisted we "finish, finish" while we were still eating, as if they wanted us to hurry up. The timing of the food being served was also much slower than at other tables, and when the steak was served, we had no drinks.
The person at the next table received an apology after breaking a glass, but of course, we were ignored! In the end, we received only one survey form for the three of us, and when they took it, they slammed it down on the table. They probably crumpled the survey as well. If it weren't for being on the ship, I would have left. I was really looking forward to the last day, so it was very disappointing.
I wasted my time and money. While there may be some ups and downs with other tours, the cost of this experience was far too high. I hope for a more professional attitude in customer service. I would like to see a satisfactory explanation after reviewing the survey.
昨年12月に同じコースに参加しとても良かったので、今回も同じコースで参加しました。しかし、今回は担当の方の対応があまりにも酷く最悪な時間となりました。
3名で参加、椅子も3脚で準備されていましたが、4人分のお皿がセットされていたため片付けをお願いしました。いっこうに片付けてくれなく別の方が快く下げてくれました。その後「担当は自分だ」「自分以外の人に頼むな」などテーブルに来てに睨み付けられ、その後も通りすがりに文句を言われたり(残念なことに日常英語には困りません)、グラスを割られたり、頂いている途中の物を「finish、finish」と捲し立てられ、まるで早く終われといわんばかりの対応。食事が運ばれるタイミングも他のテーブルよりもはるかに遅くステーキの時には飲み物なしでした。隣の席の方には、グラスを割った後謝っていましたが、勿論私たちのことは無視!最後は、アンケート用紙・・一人1枚来ている用紙も私たちには1枚。持っていくときにはテーブルを叩きつけて持っていきました。アンケートも握りつぶしているのでしょうね。船上じゃなきゃ帰っていました。最終日に楽しみにしていたのでとても残念でした。
時間とお金を無駄にしました。他のツアーにも当たり外れは多少あるのでしょうがあまりにも代償が大きすぎます。接客にもプロ意識が欲しいですね。アンケートを確認し納得のいく説明が欲しいです。
Thank you very much for joining our cruise this time. We sincerely apologize for any inconveniences that may have occurred, especially since you participated again this year. We will forward your comments to each manager and check the situation from that day. Thank you for your feedback.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
昨年に引き続きご参加頂きましたにもかかわらず、大変失礼がございました様で申し訳ございませんでした。
頂戴いたしましたコメントは各マネージャーに転送させて頂き、その日の状況を確認致します。
ご報告頂き、誠に有難うございました。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/03 |
Reviewed by: こうず
The venue is on the rooftop of the 6th floor, and every visitor is given a fresh flower lei, which you can take back to Japan. Upon entry, you can take commemorative photos with the dancers, and during the show, seats are sold for $50. Once seated, the buffet starts in order of table rank, and then the show begins. There was a sudden downpour, but the venue staff, who were older gentlemen, distributed raincoats to everyone. The content of the show was stunning, with a different level of excitement compared to Spa Resort Hawaiians in Fukushima Prefecture.
6階屋上が会場で、来場者の全ての方に生花レイをかけてくれて、日本に持ち帰えることも出来ました。
入場するとダンサーの方と記念撮影、ショーの最中に50ドルで席まで販売してきます。
着席するとテーブルランク順にブュッフェスタート、そーするとショーもスタートします。
途中、スコールがありましたが、会場スタッフのおじいちゃん達が一人ひとりにカッパを配ってました。
ショーの内容は圧巻、福島県のスパリゾートハワイアンズとは違った迫力がありました。
| Rating: | |
|---|---|
| Packages: | スタンダードシート<中央~後方席> |
| Attended as: | Couples |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/04 |
Reviewed by: Melly810
Excellent food and entertainment. The show was outstanding and the buffet style was great to be able to try several new foods
Mahalo for choosing The Waikiki Starlight Luau on your stay. We are so thrilled that you enjoyed our luau. Hope to see you again soon! :) ALOHA
| Rating: | |
|---|---|
| Packages: | Golden Circle Package: Standard Seating, One Drink & Lei Greeting |
| Attended as: | Couples |
| Posted on: | 2019/06/07 |
| Activity Date: | 2018/08/12 |
Reviewed by: まえみな
During my seven-day stay, there were many cloudy days, but on this particular day, there were no clouds, and I was able to see a beautiful sunset. I chose the lowest-priced meal option, so the taste was good enough for me as I was heading to see the sunset right away. However, the rooms were ranked differently, and the hospitality inside the room varied, which was a bit disappointing. For those aiming to see the sunset, I think the lowest-priced all-you-can-eat course is sufficient, but if you want more Hawaiian hospitality, I recommend opting for a higher-ranked course.
7日間滞在していた中で雲が多いことが多かったのですがこの日は雲がなく綺麗にサンセットが見ることができました。料理は一番安いランクにしていたので味は美味しくすぐサンセットを見に行くので充分だったのですが部屋がランク別で、部屋の中のおもてなしが違い、少し残念でした。サンセットがお目当ての方は一番安い食べ放題コースでいいと思いますが、ハワイアンなおもてなしがたくさん欲しい方は上のランクのコースにした方がいいと思います。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/05/17 |
Reviewed by: yosuke
Perhaps due to the large number of attendees, the weather was not particularly bad, but the event was held in an indoor facility adjacent to the outdoor venue. However, the indoor space was equipped with better lighting and facilities, which made the show even more enjoyable than it might have been outdoors.
Additionally, the fire dance was performed in a small courtyard area just outside the indoor venue. We were able to stand up from our seats and surround the performers, allowing us to see them up close and truly enjoy the experience.
人数が多かった為か、特に天候は悪くなかったのですが屋外会場でなく隣接する室内施設での開催でした。
ただ、屋内の方がライトアップ設備等が充実しており、むしろ屋外よりもショーを楽しめたのでは、と思っています。
また、ファイアーダンスのみは室内から少しだけ出た中庭のような場所で行われ、席から立って演者を囲む形で見学するのですが、とても近くで見ることが出来、楽しむことが出来ました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/05/30 |
Reviewed by: yosuke
The show was the main attraction, so the food was just passable.
The most beautiful sight was the sunset, which you can enjoy more than the show itself. You can freely go out on deck to view it. (I believe that, due to the ship's structure, only the 3-star or 5-star courses allow access to the deck, so it might be worth choosing one of those two courses for that reason.)
ショーがメインとなる為、料理はまぁ及第点かなという内容でした。
一番きれいなのは、ショーそのものよりも船より見れる夕日で、そちらは勝手に甲板に出て自由に見学することが出来ます。
(恐らくですが、船の構造からして甲板に出ることが出来るのは3スターか5スターのコースだけかと思いますので、それだけでも2コースのどちらかを選ぶ価値があるかと思います。)
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/05/28 |
Reviewed by: yumesaki
We had a participation of four parents with two girls, aged 6 and 3.
As for my impressions, the timing was just right. We started by enjoying the food on the boat.
Regarding the meal, I had no expectations for the tour food, but it was better than I thought.
We went out on the deck to enjoy the scenery and have our meal, and by the time we finished eating, the show began.
After the show, it was sunset time, which was perfect for taking photos.
In the end, we all danced together upon arrival. The experience was lively and enjoyable without any downtime. The parents were very happy as well. I think it's a perfect finale for a trip.
嫁さん、6歳、3歳の女の子、親4人の参加でした。
感想としては時間配分がちょうどいいです。
船に乗ってまずは料理を楽しみます。
ご飯の感想。
ツアーのご飯で全く期待してませんでしたが思ったよりイケます。
デッキに出て風景見たりご飯食べたりして食べ終わる頃にショーが始まります。
ショーが終わるとサンセットの時間で写真タイム。
最後はみんなでダンスで到着。
時間を持て余す事なく終始ワイワイして終わりました。
親もとても喜んでいました。
旅行のフィナーレに最適だと思います。
Thank you very much for joining our cruise. We are very pleased to hear that you and your family enjoyed it. Please do come back again with everyone. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
ご家族でお楽しみ頂けました様で大変嬉しく思います。
是非また皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/06/03 |
Tips and suggestions
Reply from activity provider
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Aloha Brent,
Thank you for your comments about our luau, We certainly appreciate you taking time out of your valuable vacation to spend a night with our family! Yes, we have at least 3 generations of family members that work for the luau from our office staff, performers, and to our maintenance crew. We hope you will share you memories with your friends and family at home where you come from! Again, thank you for coming to our luau....we know you could have chosen to do anything else, but you came to visit us!
Sincerely,
Paulette W
Executive Director of Sales/PR
Germaine's Luau, Inc.