Reviewed by: HKexpress
There was a counter right outside the group exit, which was easy to find. The previous bus had just left, so we waited a little, but other than that, there were no issues. The bus dropped us off right in front of the hotel we were staying at, so we didn't have to walk with our large luggage, which was very convenient.
団体出口から出てすぐのところにカウンターがあり、わかりやすかったです。前のバスがちょうど出発したばかりで、少し待ちましたが、それ以外は何の問題もありませんでした。宿泊するホテルの前にバスをつけてもらえたので、大きな荷物を持って歩くこともなく、とても快適でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/03/07 |
| Activity Date: | 2018/03/02 |
Reviewed by: がーこ
The weather wasn't great and it was cold, but it was good that it didn't rain. I was happy to see whales a few times!
天気が良くなくて寒かったですが、雨は降らなかったので良かった。
クジラは数回見れて良かったです!
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2018/03/07 |
| Activity Date: | 2018/03/03 |
Reviewed by: Aki
Since my friend had a different flight schedule, I had to travel alone between the hotel and the airport, so I used the shuttle bus. The wait time was short, the price was reasonable, and since tips were included, I didn't have to worry about how much to prepare for a tip. If you're traveling with two or more people, a taxi might be a good option, but for one or two people, I think the shuttle bus is definitely worth it.
友人と飛行機の便の時間が違った為、1人でホテルと空港間を移動しないといけなかったのでシャトルバスを利用しました。待ち時間も少なく、値段もリーズナブルでチップも込みなのでチップをいくら用意すればいいかの心配をせずに利用出来ました。2人以上の旅行でしたらTaxiでも良いと思いますが1人か2人だと利用価値有りだと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/07 |
| Activity Date: | 2018/03/04 |
Reviewed by: Amy
This is a great tour for anyone who wants to learn how to use their camera better (even smartphone cameras!). I didn't feel rushed and because of our slower pace, our guide was able to delve deeper into explaining about the history and culture of each spot. Each shot became an opportunity to learn, which I really appreciated.
I'd recommend this tour for anyone who loves beautiful views and exploration at a slower pace. A camera is not necessary to enjoy yourself!
What a great shot Amy! Thank you for joining one of our tours. We hope to take you to more amazing locations around the island next time you are in the islands. Aloha
| Rating: | |
|---|---|
| Packages: | Oahu's North Shore Photo Experience [8.5 Hours] |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/07 |
| Activity Date: | 2018/03/02 |
Reviewed by: Gerald O'Donnell
My wife and I went on the Sunset Dinner Cruise on the Star of Honolulu to celebrate our thirty-fifth wedding anniversary. This was one of the things we had scheduled in advance of our trip to Oahu, because we had heard nothing but good things about the cruise. They did not disappoint. From our meet and great with the captain to the final departure from the ship, everything was first class. The entire crew was extremely friendly and very accommodating. Our server, Germese, could not have been any nicer and very attentive. The food was delicious and the drinks were amazing. We also enjoyed the live entertainment during and after dinner. It did start to rain as we were heading back to the dock, but the crew took very good care of us and walked us out to our transportation with umbrellas. Would definitely cruise again if we get back to Waikiki. We would certainly recommend the Star of Honolulu to anyone who wants to be treated perfectly. Aloha!
| Rating: | |
|---|---|
| Packages: | BOGO Review Rebate Special - Five Star Dinner, Private Table & More [Apr] |
| Attended as: | Couples |
| Posted on: | 2018/03/06 |
| Activity Date: | 2018/02/25 |
Reviewed by: mmm
Since my flight arrived from outside Japan, I used Roberts Hawaii's airport transfer service this time. The check-in was smooth, with staff available at the counter located at the group exit, and the guidance was polite (in Japanese). A few minutes later, the bus arrived to pick us up, and we moved smoothly to Waikiki. The driver spoke only English, which added to the overseas experience and was nice. The driver we had was very friendly, making our journey to the hotel enjoyable.
日本以外からのフライト到着だったので今回ロバーツの空港送迎を利用しました。チェックインも団体出口にあるカウンターにスタッフに方がいらっしゃりスムーズで、案内も丁寧。(日本語でした) その数分後にバスがお迎えに来てくれて、スムーズにワイキキへ移動。ドライバーさんは完全英語でしたが、その方が海外感があって良かったです。私達が乗車したドライバーさんはとてもフレンドリーでホテル到着まで楽しく移動できました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/03/05 |
| Activity Date: | 2018/02/08 |
Reviewed by: mmm
The hotel pickup time was almost as scheduled, and we arrived at the airport smoothly from Waikiki. However, the driver of the bus we happened to board seemed very impatient, handling our luggage (suitcases) in a hurried manner, and the driving felt somewhat rushed. There was definitely an atmosphere of "hurry up, hurry up!" (I don't think there was any delay in time since the pickup was on schedule.) While I don't think the speed was excessive during the drive, the driver's impatient demeanor left a rather unfavorable impression on the passengers.
ホテルピックアップ時刻もほぼ予定通り、順調にワイキキから空港に到着出来ましたが、たまたま私達が乗車したバスのドライバーさんが非常にせっかちな様子で、荷物(スーツケース)に出し入れもすごく慌ただしく対応、運転もなんだか慌てている感じ、とにかく「早く早く!」という雰囲気をかもし出していました。(時間が押してる等はなかったと思います。ピックアップ時刻が予定通りだったので) 運転中はスピードの出し過ぎはなかったと思いますが、運転手さんのせっかちな様子はなんだか乗車している人からすると、あまり良い印象は持てませんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/03/05 |
| Activity Date: | 2018/02/16 |
Reviewed by: みはみは
I had my first horseback riding experience in Hawaii, and it was a wonderful memory, especially being by the beach. The guide was kind and shared various information about Hawaii. I appreciated that we stopped at places not included in the plan. The guide also taught us the rules of horseback riding, so even as a beginner, I could enjoy it without any worries. If I have the chance again, I would love to participate.
ハワイで初めての乗馬でしかも海辺での体験でとてもよい思い出が出来ました。ガイドさんも親切で、ハワイのいろんな情報も教えて頂きました。プランにない場所も寄ってくれてよかったです。乗馬のルールやなんかもガイドさんからも教えてくれるし、初心者でも心配することなく楽しめました。また、機会があれば、参加したいです。
Thank you very much.
We look forward to your next participation. We also have the canyon course available.
ありがとうございました。
次回のご参加、お待ちしております。溪谷コースもご用意してますよ。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2018/03/04 |
| Activity Date: | 2018/02/22 |
Reviewed by: トラベラー
I was worried about being able to check in at the airport on time for my return flight. This time, I was picked up on schedule and arrived at the airport earlier than planned. When I boarded the airline, I mentioned my name, and it seemed the driver was checking it against a list, which made me feel reassured. The large bus had about five groups, and there was plenty of space for boarding and handling suitcases without any issues. I would definitely use this service again.
帰国便は、時間どおりに空港チェックインできるか不安。今回は、定刻に迎えにきてもらえ、予定より早く空港到着しました。エアラインを乗車の際伝え、ドライバーはリストの名前と照合していたようで、安心できました。大型バスに、5組ほどと、余裕がある乗車、スーツケースの出し入れ、問題無し。リピ有りです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/03/04 |
| Activity Date: | 2018/03/01 |
Reviewed by: N.K
I was glad that they came to pick me up at the hotel and helped me load my luggage, including my golf bag. The pickup was early, but I was able to go to the airport with peace of mind. I would like to use their service again next time.
ホテルまで迎えに来てもらえ、荷物もゴルフバッグも積んでもらえてよかったです。
早めのお迎えでしたが、安心して空港へ行けました。
次も利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/03/04 |
| Activity Date: | 2018/02/11 |
Reviewed by: あーこ
It seems that someone was late for the meeting time at the hotel, and since we were going around to a few hotels, it took a bit of time to arrive at the airport. I had some extra time, so it wasn't a problem, but I think I might take a taxi next time.
途中のホテルで集合時間に遅刻した方がいたようで、ホテルを何か所かまわっていたこともあり、空港に到着するのに少し時間がかかりました。時間に余裕をもっていたので問題ありませんでしたが、次回はタクシーにしようかなと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/12 |
Reviewed by: あーこ
After arriving at the airport, I wasn't sure where to check in and wandered around the bus terminal area, but I was able to check in with the staff from Roberts Hawaii without any issues. It takes some time as they visit several hotels, but it's a reasonable and reliable service.
空港に着いてからどこで受け付けてもらえば良いか分からず、バス乗り場周辺をウロウロしていましたが無事にロバーツハワイのスタッフに受け付けてもらえました。ホテルを何か所かまわるので時間はかかりますが、リーズナブルながら安心して利用できます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/09 |
Reviewed by: いしー
I was able to see the filming locations of the movie, which was a valuable experience. I had a fun day and would like to come back again.
映画の撮影場所を見ることができで、貴重な体験ができました。
1日楽しく過ごせて、また来たいと思いました。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/13 |
Reviewed by: みーこ
I always use this service. They drop me off right in front of the hotel, and it's fine to wait in the hotel lobby for the return trip! I'm usually worried and end up wandering outside (laughs), but I can move between the airport and hotel with peace of mind, so I highly recommend it.
いつも利用させていただいています。
ホテルの前まで送っていただけて、帰りもホテルのロビーにいれば大丈夫です!
いつも心配で、外でうろうろしてしまうのですが(笑)
安心して空港間の移動ができるのでお勧めです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2018/03/03 |
Reviewed by: Inge
Nice ride, kind staff. No whales. There was a promise to have a free new cruise if whales were not spotted, but I did not see the lady, who had to organise that. So, bit disappointing all in all
| Rating: | |
|---|---|
| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/28 |
Reviewed by: Al Schroeder
AC was our guide for this tour and he was funny and full of information. The lunch at the waterfall was not the best and very limited. We heard from other people that the lunch at the burger place was very good. It started to rain right after lunch which cut short afternoon activities. AC took us to the Dole plantation to try to make up for the rain. AC really tried to make the day better for us.
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/18 |
Reviewed by: Al Schroeder
Joe was our tour guide for the Missouri tour and he was awesome. He took us below deck to see the heart and soul of the ship. We learned so much from Joe any history buff would love this tour.
| Rating: | |
|---|---|
| Packages: | (Temporarily Not Available) Heart of the Missouri - Premium Guided Tour |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/20 |
Reviewed by: Al Schroeder
Our tour guide was very informative. She talked about the Hawaiin lifestyle and how things have changed for them over the years. She was also very good about teaching us some of the Hawaiin language. A very important part of the culture. One thing would have made this better would have been a better lunch menu. The buffet at Kualoa ranch was limited.
| Rating: | |
|---|---|
| Packages: | Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY] |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/21 |
Reviewed by: Al Schroeder
Our tour guide was Amy and she was awesome. Her knowledge of how the show is created and the actors was greater than any expectation we had. Seeing the McGarrett house and meeting the owner was the highlight of the tour for us. Both the owner of the house and Amy were absolutely wonderful. I think the best tour of our vacation.
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/22 |
Reviewed by: Al Schroeder
Jason was our guide for the sunset tour. He was awesome! Took the time to teach me how to use my camera to get the best shots. Definitely would recommend this tour. I learned so much about taking pictures with a digital camera.
Aloha Al,
Thank you for taking the time to write a review. I'm glad you enjoyed the Sunset Tour. See you again next time you are in Hawaii.
Warmest Aloha,
marie
| Rating: | |
|---|---|
| Packages: | Sunset Tour (5 hours) |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/23 |
Reviewed by: ニイハオ島
Unfortunately, we couldn't see any whales, but since it's nature, that's understandable. I think it would be amazing if we could see them. Even without seeing whales, you can still enjoy the cruising experience. I definitely recommend bringing binoculars!
残念ながらクジラは見れませんでしたが、自然相手なのでそこは仕方ありません。見れたら最高だと思いますよ。クジラが見れなくてもクルージング気分は味わえます。是非、双眼鏡を持参する事をお奨めします!
Thank you very much for participating in our cruise. We are sorry that you were unable to enjoy whale watching this time. Please do come back and try again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけず、残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/23 |
Reviewed by: よしひろ
They took me to the hotel without any issues. The pickup was in a clear style, so I was able to find it easily, which was good. Since my Japanese isn't very good, it seems best to clearly repeat the destination.
問題なくホテルまで送ってくれました。
ピックアップもわかりやすいスタイルなのですぐに見つけることができたのでまずまずです。
日本語はあんまり伝わらないので、行き先は確実に復唱したほうがよさそうです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/03/01 |
| Activity Date: | 2018/02/26 |
Reviewed by: Paul
The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: しもじ君
I was disappointed. The waves were high, and many people on the boat got seasick. We didn't see any whales either. I don't recommend this for those who are prone to seasickness.
ガッカリでした。波が高くて船に乗って居られた沢山の方か船酔いをされてました。
鯨も見れませんでした。船酔いの弱い方にはオススメしません。
Thank you very much for joining our cruise. We hope you will challenge yourself again on a calm sea day. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
是非また海が穏やかな日にチャンレジしていただければと思います。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: カニセツ
As soon as I came out of the airport, I found the bus and got right on. Since it only goes to five hotels, I arrived at my hotel quickly and was able to make effective use of my time. It was easy (*^^*) I definitely recommend it for those who are not good at English!
空港から出てきてすぐに分かりそのまま車に。
もともと五つのホテルしか回らないバスだったのでホテルにもすぐにつき時間を有効に使うことができました。楽です(*^^*)英語が苦手な人は絶対に利用おすすめします!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/21 |
Reviewed by: tomo
I made a reservation for three people, including a one-year-old child. Normally, there wouldn't be a charge for the child, but since it was stated that if we paid an additional fee for the seat, the child seat would be free, I went ahead with the application. However, there was no child seat in the shuttle, and when I asked the staff, they said, "The information from Beltora is incorrect. Please contact them for a refund for the child's portion." After that, I sent an inquiry via email, but I haven't received a response. I'm worried about whether I will get a refund.
1歳の子供と3人で予約しました。通常なら子供料金はいらないのですが、オプションで席料を払えばチャイルドシート無料と記載があったため、申し込みしました。
しかし、送迎車にチャイルドシートは無く係りの人に確認したところ、
「ベルトラさんの表記が間違っている。子供分は、そちらに言って返金してもらって下さい」と言われました。
その後、問い合わせでメールを送りましたが、返答はなし。返金してもらえるのか不安です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/25 |
Reviewed by: Sarah
This tour is really *the* way to see some of the most beautiful spots on the island. Our tour was a small group of 4 led by Bonnie, who is so much fun and know so much about the island and about photography. Three of us on the tour had our iPhones and no special cameras or lenses and Bonnie gave us great tips and tricks for taking better photos with our phones. We even got to see a Hawaiian monk seal basking on the beach. Highly recommended!
Aloha Sarah,
Mahalo for your review. Yes... we like the small groups too! We love to share the island and it's scenic spots and wildlife.
Warmest Aloha,
Marie
| Rating: | |
|---|---|
| Packages: | 8-Hour Island Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/26 |
| Activity Date: | 2018/02/23 |
Reviewed by: トラベラー
The flight was delayed by about 6 hours. Since I had made a reservation in advance and knew the flight number, I was able to avoid being left behind. It was definitely worth using.
フライトが6時間くらい遅れてました。事前に予約をしたため、便名が分かっていたため、置いてきぼりにならずにすみました。利用価値、有りです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/02/26 |
| Activity Date: | 2018/02/23 |
Reviewed by: やすと
I immediately spoke to the person at the airport exit, but I had to wait quite a while for the bus to depart. They mentioned that it only goes to five places, but the waiting time at the airport is long, so I'm not sure about that. Just for your reference.
空港出口の人にすぐに声を掛けましたが、バスの発車まで結構な時間待たされました。五ヶ所しか周らないとの事ですが、空港での待ち時間が長いのでどうかなと。ご参考までに。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/26 |
| Activity Date: | 2018/02/23 |
Reviewed by: Ken
The tour was great, George our tour guide provided an up close and personal look at the behind the scene props and WWII History of the Ranch. It was fun to see and stand next to some of the Jurassic Park sets which were used during the actual filming. Afternoon cruise was OK, but it would have been better if it sailed out to some of the sights highlighted like the Chinese Hat and the Island where Gilligan's Island was filmed. Food at their Buffet was very good and plentiful. All was well worth the money paid and I would do it again.
| Rating: | |
|---|---|
| Packages: | Movie Tour & Kaneohe Bay Afternoon Cruise Combo |
| Attended as: | Friends |
| Posted on: | 2018/02/25 |
| Activity Date: | 2018/02/17 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining our cruise. We hope you can visit us again on a nice day. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
次回はお天気の良い日にお越し頂ければと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル