Reviewed by: Ashton
This is my third Luau that I have been to so far and this one is by far my favorite! The crew is so nice and attentive and I loved how Chief Sielu is so family oriented. He made several points to bring guests on stage and include them in the show and they even had a special moment for two children through the Make A Wish Foundation that were there which was so sweet!
You are entertained all night long whether it's by the dancing, the Chief's jokes or the amazing fire dancers. I would also highly recommend the Royal package, we had great seats up front and were one of the first in line for the buffet.
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2019/11/18 |
Reviewed by: ケロミ
I arrived at the pickup location earlier than the scheduled time, but after 10 minutes had passed without seeing anyone, I started to feel a bit anxious. It seemed that the large bus was making rounds to various hotels, and with so many people and their luggage to load and greet, it took some time. However, the bus was clean, so I was able to relax comfortably on the way to the airport.
時間よりも前にピックアップの場所にいましたが、10分過ぎても来ないので少し不安になりました。大きなバスで各ホテルを回っていたようで、大勢の人数の荷物の積み込みとお迎えをしているので、過ごし時間がかるようです。バスは清潔なので安心して空港まで休めました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/18 |
| Activity Date: | 2019/11/12 |
Reviewed by: aloha8787
I always travel to Hawaii with a budget tour that includes transfers from the airport to Waikiki, but this time I chose an even cheaper tour, so the return transfer from the hotel to the airport was not included.
I thought a taxi would be fine for a family trip (for four people), but since it was just my daughter and me, we decided to use this tour.
It seems they waited in front of the hotel 15 minutes before the pickup time, and they picked us up early since we came down from the hotel ahead of schedule. After that, we smoothly picked up at two other hotels as well.
There was some traffic before getting on the usual highway, but we arrived at the airport very quickly, checked in smoothly without getting caught in the long lines, and were able to relax and have breakfast at the airport.
The guide greeted us warmly and carefully handled our suitcases and other luggage.
I would like to use this transfer tour again next time.
毎回、空港からワイキキまでの送迎付き格安ツアーで渡ハしていますが、今回は更に安いツアーを選んだ為、帰路のホテルから空港まではツアーに含まれていませんでした。
家族旅行'(4人)ならばタクシーでも良いかな?と思いましたが、私と娘の2人旅でしたのでこちらのツアーを使わせて頂きました。
迎えの時間15分前からホテル前で待っていてくれたようで、早めにホテル下へ降りた私達を早めにピックアップしてくれ、その後2ヶ所ホテルも同じく順調に。
いつものハイウェイに乗るまでの渋滞もありましたが、とても早く空港に着き、チェックインの長蛇の列に巻き込まれる事なくスムーズにチェックインし、のんびりと空港で朝食を取ることが出来ました。
ガイドさんも親しみのある挨拶と丁寧にスーツケース他荷物を積み下ろししてくれました。
次回からもこちらの送迎ツアーを使用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/11/01 |
Reviewed by: ヨッシー
Since I only used the shuttle service, I have no particular complaints or praises! However, I was a bit anxious the first time, but the reception area was easy to find and reassuring, so I use it every time.
送迎のみの利用なので特に可もなく不可もなくですね!でも初めての時は不安がありましたが、受付場所も分かり易く安心なので毎回利用させてもらっています。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/11/14 |
Reviewed by: neeti
it was a whole day tour. the guide was fantastic and gave us a good history lesson all the way up . he was very good with is instructions and timings and gave us ample time to look around
great sense of humour and was very knowledgeable .
| Rating: | |
|---|---|
| Packages: | Premium Tour: Arizona Memorial, USS Missouri, Bowfin Submarine & Aviation Museum |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/11/06 |
Reviewed by: ヒトン
The pickup was early in the morning, but they arrived on time without any issues. The occupancy rate was about 70%, and there were two Japanese passengers. I would like to use this service again.
朝早い時間のお迎えでしたが、問題なく時間通りに来ていただけました。乗車率は70%くらい日本人は2人でした。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/11/14 |
Reviewed by: におん
The designated pickup location was "Yokote Street by the hotel," so I waited on Yokote Street away from the front of the hotel. When the time passed and the car didn't arrive, I tried calling, but it didn't connect well... Feeling troubled, I went to the front of the hotel and found the driver waiting! He looked surprised and said, "Why are you waiting there?" I explained that I was instructed to wait on Yokote, but he seemed incredulous, saying something like, "I can't believe you're waiting there." I've used this service several times before, but this was the first time something like this happened.
事前に指定のあったピックアップ場所は「ホテル横手の通り」だったので、ホテル正面から離れて横手の通りで待っていました。時間が過ぎても車が来ないので電話をしてみましたが、うまく通じず・・・困って、ホテルの正面に行ってみると、迎えのドライバーが!!
「なんでそんなところで待ってるの?」と呆れた様子でした。
用紙に横手で待っているようにと指示があった旨を伝えましたが、「そんなとこで待ってるなんて信じられない」といった感じでした。
今まで何度か使っているサービスですが、今回みたいなことは初めてでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/11/12 |
Reviewed by: yuko
Having a lounge made it easier to plan my schedule after arriving in Hawaii. I was able to make effective use of the time before check-in. Since the lounge is located in Ala Moana, I could drop off my suitcase and go shopping at Walmart and Don Quijote.
ラウンジがあるために、ハワイ到着後の予定が立てやすくなりました。
チェックインまでの時間が有効に使えました。
ラウンジがアラモアナにあるので、スーツケース を預けてウォルマートやドンキで買い出しが出来ました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/10/21 |
Reviewed by: rierie
This trip was a personal journey for me, who has been to Hawaii twice, and my elderly mother, who was visiting for the first time. The immigration inspection at Honolulu Airport was extremely crowded, and we were over 30 minutes late for our scheduled meeting time. We couldn't get in touch, which made us worried, but when we arrived at Mr. Roberts' desk and explained our situation, he smiled and said, "It's okay!" My mother and I felt relieved. We were able to take the next shuttle bus, stopped by the lounge at Ala Moana Shopping Center, checked our suitcases, and enjoyed a meal and shopping until around 2:30, which made us very satisfied. Thank you very much!
今回の旅行は2度目のハワイの私と初めてのハワイの高齢な母と2人での個人旅行でした。ホノルル空港での入国検査がめちゃ混雑していて予約の集合時間に30分以上遅れてしまい、連絡も取れず、心配でしたが、ロバーツさんのデスクに着いて説明したら「大丈夫ですよー」って笑顔で言って貰え、母と胸を撫で下ろしました。次のシャトルバスに乗せて頂き、アラモアナショッピングセンターのラウンジに寄って、スーツケースを預け、2:30頃まで食事とショッピングができて大満足
ありがとうございました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/11/14 |
Reviewed by: chinami
I don't want to waste a single second in Hawaii! I was greedy about it, but for those like us who can't sleep on the plane, the Ala Moana stopover plan might not be enjoyable? On the first day, it's recommended to either relax on the beach or enjoy a lomilomi massage without being too ambitious.
せっかくのハワイ、1秒たりとも無駄にしたくない!と欲張ったけど、私達みたいに飛行機で眠れない人は、アラモアナ立ち寄りプランは、楽しめないかも?初日は、欲張らずビーチで寝るか、ロミロミでゆったりがオススメです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Couples |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/10/27 |
Reviewed by: さなさなぽぽん
There was no one who could speak Japanese, but they were kind enough to check with the airline from over there and properly take care of our luggage. Also, the fact that there is no charge for infants is appealing.
日本語を話せる方はいませんでしたが、あちらから航空会社を確認してくれたり、きちんと荷物を預かってくれたりと親切でした。
また幼児料金がいらないのも魅力的です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/10/23 |
Reviewed by: yuko
I was able to get to the hotel smoothly without waiting after arrival. The return was also very smooth with timely pickup. I would like to use this service again.
到着後待つことなくスムーズにホテルまで行けた。帰りも時間どうりの迎えでとてもスムーズでよかった。また利用したい。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/10/25 |
Reviewed by: riro
I usually applied for the shuttle bus after arriving, which took a lot of time. This time, I made a reservation in advance, and when I picked up my suitcase and exited, a staff member was waiting for me. It was easy to get on, and I was able to use my time effectively.
いつもは到着してからシャトルバスを申し込んでたので、時間がかかってました。今回は事前予約で、スーツケースを取って出口を出たらスタッフの人が待っていてくれました。すんなり乗れて、時間が有効に使えました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/10/27 |
Reviewed by: Tammy
The driver was very cheerful! I called the contact number since I was a little late, but they responded in Japanese, so there was no need to worry.
とても陽気なドライバーさんでした!
ちよっと時間過ぎてたので問い合わせ先に電話しましたが、日本語で対応してくれて心配なしです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/12 |
Reviewed by: obongo
Our tourguide Leo C. was outstanding--we went on Veteran's day and we couldn't go to the Temple and so he tried to make it up to us by taking us to other sites. It was a great way to see Oahu and learn about the island and indigenous Hawaiian culture
| Rating: | |
|---|---|
| Packages: | Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY] |
| Attended as: | Families |
| Posted on: | 2019/11/15 |
| Activity Date: | 2019/11/11 |
Reviewed by: Sato
They are very kind to respond in Japanese, and I think it's very convenient that they provide transportation to the hotel. I recommend the shuttle service when in Hawaii.
日本語で対応してくれ親切です、ホテルまで送迎してもらえるので大変便利だと思います。ハワイの時はシャトルをおすすめします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/11/15 |
| Activity Date: | 2019/11/12 |
Reviewed by: Emi P.
I went with the Royal experience with my husband and 2 year old son. It was the first time Luau as a family. We absolutely loved it!!! The chief was very funny, and the show had a lot of audience engagements when the chief and his crews welcome audience up on the stage for dance and couple anniversaries. Food was very good and of course, the Mai Tai was amazingly tasty! Also, the activities before the show were really fun!!! My 2 year old son loved watching dances especially the last fire dance! He did not blink at all! I would totally recommend to everyone who has not experienced Luau but also to who wants more family oriented Luau experience.
Thank you, Chief and the crews for amazing Luau experience!!!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/15 |
Reviewed by: TOMY
The driver was kind, and I felt安心して (at ease) being taken to the airport. Since it was the first pickup, it took a little time as we went around to various hotels, but that's understandable! (laughs)
優しい運転手さんで安心して空港まで送って頂きました。最初のピックアップだったので、いろんなホテルを回り少し時間がかかりましたが、それは仕方ないですネ(笑)
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/14 |
Reviewed by: AKY
Compared to the staff on the Big Island, they feel a bit cold, but it's affordable and safe, so I choose this company. The price between the airport and Honolulu is a great deal.
ハワイ島のスタッフに比べると冷たい感じがしますが、安いですし安全なのでここの会社にお願いしています。空港とホノルル間でこの価格はお得です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/13 |
Reviewed by: AKY
The driver did not speak Japanese, but he was very pleasant. The staff who greeted us seemed to be used to Japanese tourists, although it felt a bit like an assembly line.
運転手の方は日本語が話せませんでしたが、とても愉快な方でした。
お迎えのスタッフは、流れ作業とゆう感じですが日本人の観光客に慣れている感じはします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/11 |
Reviewed by: みなあ
I ran for a full two hours in the great outdoors, and it felt amazing! It reminded me of various movie scenes! I want to go again!
2時間たっぷり大自然の中走って
とてもきもちよかったです!
いろんな映画のシーンを思い出しました!
また行きたいです!
| Rating: | |
|---|---|
| Packages: | 2時間コース |
| Attended as: | Friends |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/11/10 |
Reviewed by: 元気ぱぱ
As soon as I arrived at the airport, they were waiting for me and quickly handled my bags. The driving was safe, and I had no unpleasant experiences at all. The car was clean and comfortable.
空港に着くやいなや、すぐに待っててくれてバッグもてきぱきと運んでくれた。安全運転で嫌な思いは全くなかったです。車もきれいにしてあり快適でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/11/12 |
| Activity Date: | 2019/11/02 |
Reviewed by: パリっ子
First, the driver arrived about 30 minutes late, which was nerve-wracking. Moreover, I was asked for a tip that was supposed to be included in the fare. I was also criticized for the amount I paid. It was the worst experience.
まず、集合時間より30分ほど遅れてドライバーが来てハラハラ。
しかも料金に含まれているチップ代を要求されました。払った金額にもこれだけかとケチつけられました。
最悪でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/10/15 |
Reviewed by: MVT
I used this service to travel from Oahu to Maui for work. It's convenient and helpful because it's affordable, reliable, and they pick you up directly from your hotel. If you're traveling with four people, there might be better options, but for one or two people, this seems to be the best choice. On the way back, I used The Bus, but it runs infrequently, so compared to that, the shuttle is more convenient.
オアフからマウイへ仕事に向かうために利用しました。低料金で正確であり直接自分のホテルに迎えに来てもらえるので便利で助かります。四人だったりした場合は他の方法の方がお得なこともあるようですが一人二人はこちらが良さそうでせす。帰りはザ・バスを利用しましたが本数が少なく比べるとシャトルが便利です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/07 |
Reviewed by: Tory
I have used this service several times, and I especially recommend this plan for solo travelers. This time, the flow was: pick-up at the hotel → stopping by other hotels to pick up other guests → heading to the airport. The only downside is that you arrive at the airport quite early, considering the traffic.
今まで何度か利用していますが、1人の場合はとくにこちらのプランはオススメです。今回も、ホテルでの迎え→他のお客さんの迎えのためのに他のホテルに立ち寄り→空港という流れでした。渋滞等を考慮して、空港にかなり早く着いてしまう点だけが難点です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/10/14 |
Reviewed by: さえりゅ~
The voucher mentions that there may be a delay of 5 to 10 minutes. It also states to call if the bus does not arrive after 15 minutes. This time, there was no sign of the bus for about 20 minutes, so I returned to the hotel to make the call. We had disabled phone usage on our local SIM and were using Line via Wi-Fi, so I asked the hotel staff to make the call for me. Just as the call connected, my husband informed me that the bus had arrived, and I rushed back. However, according to my husband, when he mentioned that I had gone back to the hotel to call, the staff seemed displeased, responding with something like, "It's not that late, is it?" Since it was Saturday, I think the roads were congested, but while we had some time to spare for our flight, the American couple waiting with us seemed to be quite anxious and frustrated.
バウチャーには5から10分遅れる可能性があることの記載はあります。15分以上来ない場合には電話をするようにとも記載があります。
今回、20分程度来る様子がなく、電話をするために一旦ホテルに戻りました。私たちはローカルOFFで電話は利用出来ないようにしていて、Wifi経由でLineを使用していたので、電話連絡はホテルの窓口の人にお願いをしました。ちょうど、電話が通じた時にバスが来たと主人から連絡があり、すぐに戻りましたが、主人曰く、私がホテルに電話に戻ったと話したら「そんなに遅れてないでしょ」という感じで不機嫌な様子だったそうです。
土曜日だったので、道が混んでいたこともあると思いますが、私たちは飛行時の時間に余裕はありましたけど、一緒に待っていた米国人夫妻は余裕がそれほどなかったようで、イライラされていました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/09 |
Reviewed by: あーや
This is my nth time using it, but personally, I recommend it as it's no different from opting for the more expensive tour. There are a wide range of time slots available, and I will use it again.
何度目かの利用になりますが、個人的にはツアーの高いオプションで頼むのと変わりないのでオススメです。時間帯も幅広いしまた利用させていただきます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/10/16 |
Reviewed by: ぴろむし
This time, I wanted to try going to North Shore, and I was considering adding various options, but it was the right choice to stick to sightseeing only. I had plenty of time for shopping and enjoyed tasting food from various shops little by little. I recommend it for those who want to relax in one place!
今回はノースシュアに行ってみたくて、いろいろなオプションも付けようかと迷いましたが、観光のみにして正解でした。時間までたっぷり買い物、ご飯も食べ歩きのようにいろんな店でちょっとずつ堪能することもできました。一つの場所でゆっくりしたい方にはオススメです!
Thank you for participating.
It seems you enjoyed the local food!
We look forward to serving you again.
ご参加ありがとうございました。
ローカルフード、堪能されたようですね!
またのご利用お待ちしてます。
| Rating: | |
|---|---|
| Packages: | ハレイワたっぷり観光プラン(2023年3月まで) |
| Attended as: | Couples |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/10/16 |
Reviewed by: Brian & Jen
Very interactive - they do a wonderful job of showing you how things were done back then. You get to help cook some foods (I wish we could have eaten) and get a good look at how they lived! Cousin Billy was funny and very informative, even during our ride from Waikiki to Waimea Valley. The food and drinks did not disappoint either! After dinner the entertainment is second to none - they put on one heck of a show!
We booked VIP and loved sitting up close, but there is not a bad seat in the pavilion.
Our only complaint is that the Toa Luau ruined our other Luau. We attended Toa on Monday and then went to Diamond Head Luau on Thursday and it wasn't even close!!!
Thank you Toa Luau for one of our most memorable experiences while in Hawaii!!
Aloha Jen, and mahalo for your review. We are so glad to hear that you had fun at the luau, but at the same time very sorry for ruining your other luau. LOL Your Toa Luau Ohana though wishes that you come see us again when you're back to visit. Again, thank you very much, and see you again, hopefully soon!
| Rating: | |
|---|---|
| Packages: | [5:00 PM Show] VIP Package: Front Row Seating + Three Drinks |
| Attended as: | Couples |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/11/04 |
Reviewed by: とんとん
At first, I was worried about my stamina for the 2-hour mountain bike tour, but it was fine since we stopped for breaks and photo opportunities along the way! The bumpy roads were a bit scary until I got used to the bike, but with some initial practice and knowing how to use the gears, I was able to climb hills smoothly. Although my Japanese isn't very good, the guide was very unique and made the tour exciting, which made for a great memory. I definitely want to recommend this tour to my friends.
最初は2時間のマウンテンバイクツアーで体力的に心配もありましたが、休憩や記念撮影等で止まりながら進んでいくため大丈夫でした!自転車に慣れるまでは道がデコボコのたも少し怖かったですが、最初の練習やギアの使い方次第で坂道もスムーズに登ることが出来ます。日本語はあまり通じませんが、ガイドさんがとてもユニークでツアーを盛り上げてくれるためとても良い記念になりました。友人にも是非勧めたいツアーです。
| Rating: | |
|---|---|
| Packages: | 2時間コース |
| Attended as: | Couples |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/10/18 |
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Thank you for your patronage.
We sincerely apologize for any anxiety caused regarding the pickup location on this occasion, on behalf of the operating company.
Upon reviewing the situation on the day of the service, it was found that a new driver was in charge and had made an error in the stopping position. Ideally, the driver should have been aware of the correct location while performing their duties, but due to insufficient training, this resulted in inconvenience for you on the day.
To prevent similar issues in the future, we will work with the local operating company to ensure thorough training for our drivers and improve our services.
VELTRA
ご利用ありがとうございます。
この度は、ピックアップ場所につきまして不安なお気持ちにさせてしまいましたこと、催行会社に代わりお詫び申し上げます。
当日の状況を確認しましたところ、新しいドライバーが担当していたため、停車位置を間違ってしまったとのことでした。
本来であれば正しい位置を把握した状態で業務を遂行すべきところ、ドライバーの教育が徹底できていなかったため、当日ご迷惑をおかけする結果となってしまいました。
今後同様のご迷惑をおかけしないためにも、あらためてドライバーへの教育を徹底するよう現地催行会社と共にサービスの向上に努めてまいります。
VELTRA