Reviewed by: Kara
The performers at Mauka were truly amazing—especially the thrilling fire knife finale!!
| Rating: | |
|---|---|
| Packages: | Classic Package with Transportation: Rear Seating, 1 Drink & Shell Lei |
| Attended as: | Families |
| Posted on: | 2025/07/14 |
| Activity Date: | 2025/06/13 |
Reviewed by: Kara
Seeing dolphins swim alongside the boat was such a magical moment, and snorkeling in those clear waters is so unforgettable!!!
| Rating: | |
|---|---|
| Packages: | [12:15 PM] 3.5-Hour Afternoon Tour with Lunch & Beverages |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/06/30 |
| Activity Date: | 2025/06/05 |
Reviewed by: Kara
The show was spectacular! The dancers were powerful, the storytelling was rich, and the fire knife performance was jaw-dropping.
| Rating: | |
|---|---|
| Packages: | Classic Package with Transportation: Rear Seating, 1 Drink & Shell Lei |
| Attended as: | Families |
| Posted on: | 2025/06/30 |
| Activity Date: | 2025/06/01 |
Reviewed by: Kara
We did the Royal Package with front row seating, and it was worth every penny. From the moment we arrived through the end of the show, the energy was amazing
| Rating: | |
|---|---|
| Packages: | Royal Package with Transportation: Front Seat, 3 Drinks, Flower Lei & Souvenir |
| Attended as: | Families |
| Posted on: | 2025/06/30 |
| Activity Date: | 2025/05/29 |
Reviewed by: Girl from Texas
We booked a private Honolulu Sunset Cruise to celebrate my mom's birthday, and we all had a wonderful time. The crew was professional courteous and allowed everyone to enjoy the cruise. The next time we are in Honolulu, we will definitely book this cruise again!
| Rating: | |
|---|---|
| Packages: | 2-Hour Private Charter Package |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/06/20 |
| Activity Date: | 2025/06/18 |
Reviewed by: Y&Y
First of all, Mason Captain's Japanese is incredibly good! I was surprised at how well he speaks, to the point where I thought he might be better than some Japanese people, as he learned it by ear.
We were the only Japanese people there, but he provided translations for all the announcements without slowing down the tempo, keeping everyone engaged. He is truly amazing.
The clientele was also great; there were elderly gentlemen and ladies who surprised me by snorkeling down to about 5 meters deep. Additionally, they opened the restrooms that were only for park members for us when we urgently needed them, which was very kind of them.
Before COVID, it seems that about 30-40% of the guests were Japanese, but after COVID, it appears that hardly any Japanese people have returned. However, even for those who are not good at English, there is really no trouble at all, and the food was delicious. It was the best activity, so I really hope everyone gets to experience it!
To Mason,
Wishing you and your fiancée happiness!
Thank you!
まず、メイソンキャプテンの日本語がめちゃくちゃ上手い!
耳で覚えたとのことですが、日本人より上手いんじゃないか、ってくらいのレベルでびっくりしちゃいました。
日本人は僕らだけでしたが、全部のアナウンスに和訳も添えてくれて、なのにテンポ落とさずに全員を盛り上げていて、本当にすごい人です。
客層も良く、高齢の殿方とご婦人もいらっしゃいましたが皆さんシュノーケルで5mくらいある底まで潜っていらっしゃったりしてびっくりしました。
あとパークメンバーオンリーのお手洗いを急を要していた我々のために開けてくれたりして、素敵な方々でした。
コロナ前までは3-4割は日本人のお客さんだったそうですが、アフターコロナはほとんど日本人が戻ってきてないそうです。
ただ、英語苦手な方でも本当に全く困らないし、ご飯も美味しくて最高のアクティビティだったので、是非みんな行ってみて欲しいです!
toメイソンさん
婚約者の方とお幸せに!
ありがとうございました!
The park is large, so the reception building is a bit hard to find. I think it's safer to arrive a little earlier.
パークが広いから、受付の建物はちょっと分かりにくいです。
少し早めに着いたほうが安全だと思います。
| Rating: | |
|---|---|
| Packages: | 【4月~9月】現地集合プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/06/16 |
| Activity Date: | 2025/06/14 |
Reviewed by: yuji.og3
息子の初めて入る海!妻の初めての海外旅行!妻のご両親と一緒に初めての宿泊&40年ぶりのハワイ旅行!全てが楽しくなった1日でした!またハワイ旅行の時はツアーに参加したいと思ってます!
| Rating: | |
|---|---|
| Packages: | [8:00 AM] Morning Tour with Lunch, Beverages & Transportation from Waikiki |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/06/14 |
| Activity Date: | 2025/06/12 |
Reviewed by: Kara
The atmosphere was full of aloha spirit, with performers who you can tell take so much pride in sharing the history.
| Rating: | |
|---|---|
| Packages: | Classic Package: Rear Seating, 1 Drink & Shell Lei |
| Attended as: | Families |
| Posted on: | 2025/06/12 |
| Activity Date: | 2025/05/25 |
Reviewed by: David A
This show blew me away from the staff to the dancers it was absolutely a top notch show and would go again. I recommend this show to anyone it was absolutely amazing!
| Rating: | |
|---|---|
| Packages: | Royal Package: Front Seating, 3 Drinks, Flower Lei Greeting & Souvenir |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/05/23 |
| Activity Date: | 2025/05/21 |
Reviewed by: South Pacific for ever
Family memories for life. Many great historical facts presented along with the visuals. Great dancers musicians and actors. Kelli the host for the evening was very genuine and welcoming. We felt part of the Waikiki family. Surfside location added to the Polynesian environment. Thanks Veltra.
Book early, sit near the front and get the arm Tattoos .
| Rating: | |
|---|---|
| Packages: | Premium Package |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/05/03 |
| Activity Date: | 2025/05/01 |
Reviewed by: Hawaii Travelers
I’ve been to many luaus and this one was great. The warrior stories and performance was stunning. The food and drinks were good and authentic. The openness of the venue and seating arrangements were appreciated.
Only aspect that was a bit disappointing was the bus/shuttle that took us to the luau: 1) there were a lot of sick people on the bus coughing and sneezing, it would have been mindful to ask they were a mask or include instructions if sick not to take the shuttle 2) the shuttle stayed at the pickup locations for a long time, longer than they should have… this delayed our bus ride. Stick to the rules and please don’t delay other guests. 3) traffic and freeway accidents can’t be prevented or predicted, but if we left the bus stops on time it could have given us more time for pre luau activities.
Consider driving and not taking the bus.
| Rating: | |
|---|---|
| Packages: | Premium Package with Pick-up: Midsection Seat, 2 Drinks, Kukui Lei & Souvenir |
| Attended as: | Families |
| Weather: | Rainy |
| Posted on: | 2025/04/12 |
| Activity Date: | 2025/04/09 |
Reviewed by: Lynn A.
This was a nice Luau that was right at our Resort. The food was good and the entertainment was awesome, told of the history of the Island and The Royal Hawaiian Resort. Recommend if staying at the Resort.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/02 |
| Activity Date: | 2025/03/31 |
Reviewed by: Les
We had a great time! The Mai tai was perfect and the music was everything it needed to be. Will rebook, soon!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2025/03/17 |
| Activity Date: | 2025/03/14 |
Reviewed by: Don
We had the pleasure of attending the show and a had a great time. The staff was informative and very helpful from arrival to exit. The stage performers and musician were very talented and very enjoyable. A great evening.
Well worth the money. We highly recommend.
book early
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/15 |
| Activity Date: | 2025/02/20 |
Reviewed by: momo
During the holiday season, Christmas songs played inside the illumination bus, and the entire group of passengers got excited. The venue was sparkling, and it became a very good memory.
ホリデーシーズン限定で、イルミネーションバスの中もクリスマスソングが流れ、乗客全体で盛り上がりました。会場もキラキラで、とても良い思い出になりました。
There were food trucks at the Honolulu Hale venue, but there were only about three of them, which was a bit disappointing.
ホノルル ハレの会場にフードトラックが出ていましたが、3店ほどしか無く少し残念でした。
Dear Momo,
Thank you very much for riding on our new Christmas Illumination Trolley!
We are very pleased to hear that you enjoyed the holiday atmosphere while taking in the illuminations along with Christmas songs. Our entire staff is delighted to have been able to help create wonderful memories for you.
Also, thank you for sharing information about the food trucks at Honolulu Hale. It seems that the number of vendors and shops varies each year, but we will take your valuable feedback into consideration.
We look forward to seeing you again on another tour when you visit Hawaii! 🌺 Mahalo
momo様
このたびは、弊社の新企画であるクリスマスイルミネーショントロリーにご乗車いただき、誠にありがとうございました!
クリスマスソングとともにイルミネーションを楽しみながら、ホリデーシーズンならではの雰囲気を満喫していただけたようで、とても嬉しく思います。素敵な思い出作りのお手伝いができたこと、スタッフ一同も喜んでおります。
また、ホノルルハレのフードトラックについての情報を共有していただき、ありがとうございます。その年によって出店するベンダーやお店の数が変わるようですが、貴重なご意見として参考にさせていただきます。
またハワイにお越しの際は、ぜひ別のツアーでもお会いできることを楽しみにしております!🌺 Mahalo
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/02/21 |
| Activity Date: | 2024/12/26 |
Reviewed by: Ann
The luau was lovely. Food and entertainment were excellent. We were extremely disappointed that the luau was moved from outside (Oceanside) to inside. We had cancelled a different luau in order to attend this one advertised as oceanfront. The weather was a bit cool but not prohibitive.
It would have been nice to know in advance that the luau would not be Oceanside.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/29 |
| Activity Date: | 2025/01/27 |
Reviewed by: だ〜だ〜だ
The trolley is decorated for Christmas and Christmas songs are playing, so you can enjoy a different atmosphere than usual. City Lights has displays throughout its spacious grounds, including outside, but I found myself with too much free time. I thought it might have been better to go see it on our own rather than participating in the tour.
トロリーがクリスマス仕様にデコレーションされクリスマスソングが流れているので、いつもと違う雰囲気を味わえます。
シティライツは、外も含めれば広い敷地内にディスプレイがあるものの、時間を持て余してしまいました。ツアーで参加せずとも、自分たちで見に行くのでもよかったかなと思いました。
I have too much free time.
時間を持て余します。
Thank you for your valuable feedback. We are very pleased to hear that you enjoyed the Christmas-themed trolley and Christmas songs, creating a different atmosphere from usual.
We appreciate your suggestion about making better use of time, and we will take it into account for future improvements. We will continue to strive to provide even more fulfilling experiences for our customers.
Thank you for your valuable advice. We look forward to your next participation, and our staff will be waiting for you.
貴重なご感想をいただき、ありがとうございます。クリスマス仕様のトロリーやクリスマスソングで、いつもと違った雰囲気をお楽しみいただけたこと、大変嬉しく思います。
もう少し時間を有効に使える方法があればとのご意見も、今後の改善に活かさせていただきます。お客様にご満足いただけるよう、さらに充実した内容をご提供できるよう努めてまいります。
貴重なアドバイスをありがとうございます。またのご参加をスタッフ一同お待ちしております。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/26 |
| Activity Date: | 2024/12/27 |
Reviewed by: エリカ
The view of New Year's Eve from the ocean in Waikiki was truly beautiful and memorable. The captain was also a very nice person, and I was able to enjoy myself while relaxing, whether lying down or sitting.
ワイキキの海から見る大晦日の景色は、ほんと!
すごくきれいで思い出に残る景色でした。
船長さんもとても良い人で、寝転んだり、座って楽しんだり、リラックスしながら楽しめました。
If you get seasick, don't forget to take motion sickness medication (I forgot to take mine, and it really diminished my enjoyment...). I had trouble finding the meeting spot and ended up going back an
船に酔う人は酔い止め薬を忘れずに(私が飲み忘れてしまい、楽しみが半減してしまったので、、、)
集合場所がわからなくて、行ったり来たりしてしまいましたが、海に止まっている船の近くにいれば人がOK
| Rating: | |
|---|---|
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/01/21 |
| Activity Date: | 2024/12/31 |
Reviewed by: さぁや
The trolley decorations and music were all Christmas-themed, and I was excited even before arriving at the venue! The venue's illumination was also impressive, and it was so much fun. I was able to experience a different side of Hawaii!
トロリーの装飾も音楽もクリスマスで、会場につく前からテンション上がりました!
会場のイルミネーションも本格的でとっても楽しかったです。
いつもとは違うハワイを経験できました!
Thank you for your wonderful feedback! We are very pleased to hear that you enjoyed the Christmas trolley, the illuminations, decorations, and the music along the way. We are honored to have been able to help you experience a different side of Hawaii, including the venue's illuminations. We look forward to welcoming you back next time to create more beautiful memories in Hawaii!
素敵なご感想をありがとうございます!クリスマスのトロリーにご参加いただき、イルミネーションや装飾、道中の音楽を楽しんでいただけたこと、非常に嬉しく思います。会場のイルミネーションも含め、いつもとは違うハワイの一面を感じていただけたとのこと、私たちもそのお手伝いができて光栄です。次回もまたハワイで素敵な思い出を作りにお越しいただけることをスタッフ一同お待ちしております!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/19 |
| Activity Date: | 2024/12/23 |
Reviewed by: Kara
Thew crew was so sweet to my kiddos, and the food was really good!
| Rating: | |
|---|---|
| Packages: | Royal Package with Transportation: Front Seat, 3 Drinks, Flower Lei & Souvenir |
| Attended as: | Families |
| Posted on: | 2025/01/14 |
| Activity Date: | 2024/10/22 |
Reviewed by: 旅人ハワイに戻る
I used it as a means of transportation for the night illumination. There are illuminations near the venue, and I passed through there on my way to the venue. If you sit on the left side, you can see it well.
夜のイルミネーションで交通手段として利用しました。会場近辺にイルミネーションがあり、そこを通りながら会場へ。
左側に乗るとよく見えます。
This is my nth visit to Honolulu. I saw the Christmas lights for the first time. Since it's a retro illumination, I enjoyed it without any expectations.
何回目かのホノルル来訪。初めてクリスマスイルミネーションを見ました。レトロなイルミですので、期待せず楽しんで。
Thank you for your wonderful feedback! We are very pleased that you chose to use our trolley for the first time at the Honolulu City Lights illumination and that you enjoyed the experience. The advice about sitting on the left side for a better view is very helpful.
Compared to the grand illuminations in Japan, the ones in Honolulu have a charming retro feel. Our entire staff is committed to providing our customers with wonderful experiences.
We look forward to having you join us again next time!
素晴らしいご感想をありがとうございます!初めてのホノルルシティライツイルミネーションに、弊社のトロリーをご利用いただけたこと、またその過程でイルミネーションを楽しんでいただけたことを大変嬉しく思います。左側に座るとより良く見えるというアドバイスは、とても参考になります。
日本の壮大なイルミネーションと比べると、ホノルルのイルミネーションはちょっと可愛らしいレトロな感じですね。これからもお客様に素敵な体験を提供できるよう、スタッフ一同心を込めてサポートいたします。
次回もまたご参加いただけることをスタッフ一同楽しみにお待ちしております!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/01/11 |
| Activity Date: | 2024/12/18 |
Reviewed by: デコデコマン
The pickup at the hotel and boarding went smoothly. Our table was by the window, but since we moved to the deck to actually look outside, I don't think it was necessary to be too particular about it.
People from various countries, including the mainland United States, gathered, creating a lively atmosphere, and the staff kept the energy up right until the countdown.
I found myself dancing at the YMCA, which was a bit out of character for me.
I was surprised at how delicious the steak and lobster were, even better than I had expected.
The fireworks were quite close, featuring star mines and large shells, reminiscent of the Japanese style.
On the way back, it gets crowded, so it's best to move to your bus early.
It was a fun New Year's Eve, and I think I got my money's worth.
ホテルでのピックアップ、乗船まではスムーズ。テーブルは窓際でしたが、実際に外を見るときはデッキに移動するのであまりこだわる必要はないと思います。
アメリカ本土を含めて様々な国からたくさんの人が集まってきており、賑やかで、カウントダウン直前までスタッフが盛り上げてくれます。
YMCAとか、年甲斐もなく踊ってしまいました。
予想していたより料理のメインにでたステーキとロブスターが美味しくて驚きました。
花火も結構近いところで上がります。スターマインや尺玉もある日本式ですね。
帰りは混雑するので自分の乗るバスまで早めのご移動を。
楽しい年越しになりました。料金分は十分楽しんだと思います。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the event on New Year's Eve. It is an honor for all of our staff to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。大晦日のイベントとしてお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【完売御礼】プライベートテーブル確約!3コースディナーとポリネシアンショー、シャンパンボトル(お2人に1本)付き |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/05 |
| Activity Date: | 2024/12/31 |
Reviewed by: Chris M.
With illegal fireworks killing and injuring people all over Oahu, it was great to be out on the water aboard the Star of Honolulu for its New Year's Eve cruise. The surf and turf dinner was excellent, as was the live entertainment. Beverage service was quite slow; the large number of diners ordering beverages simultaneously clearly overloaded the staff. Prospective participants need to be prepared for the fact that in order to see the midnight fireworks better, hundreds of attendees move to one side of the boat causing it to tilt quite a bit. But that was the only detectable motion; even people with motion sickness could take this cruise. I had a good time and would do it again. The event was a good value, too.
If ordering a bottle of wine or champagne, do it right away before everyone else does.
| Rating: | |
|---|---|
| Packages: | [SOLD OUT] Celebration Dinner Package, Live Jazz & Hula Show |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/01/04 |
| Activity Date: | 2024/12/31 |
Reviewed by: ちびる君
It was a four-course meal, private, on the top floor, and included champagne, which I was very satisfied with. This is my third time, and being able to celebrate the countdown with many people on the boat and watching the fireworks from the ship is the best.
4コース、プライベート、最上階、シャンパン付きでしたが、大変満足出来ました。
3回目ですが、カウントダウンを船上で沢山の人と盛り上がることができる事と、花火を船から見れるのが最高です。
It's better to arrive early for a smoother boarding experience.
早めに行ったほうがスムーズに入船できます。
Thank you very much for bringing your family to our Star of Honolulu dinner cruise. We are very pleased that you enjoyed the meal at Nova Five Star, as well as the countdown and fireworks on board. We're glad the children had a great time too. We look forward to your next visit.
この度は私共のスターオブホノルル号デイナークルーズにご家族でお越し頂き誠に有難うございました。ノバファイブスターでのお食事そして、カウントダウンと花火を船上で楽しんで頂き大変嬉しく思っております。お子様たちも楽しんで頂き良かったですね。またのお越しをお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【完売御礼】4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/01/02 |
| Activity Date: | 2024/12/31 |
Reviewed by: R Brett
The crew was great, the drinks were great and the firework show was great. Nothing else to say.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/01/02 |
| Activity Date: | 2024/12/31 |
Reviewed by: TS
There were a lot of cockroaches near our seats, making it impossible to enjoy our meal. Please be especially careful near the walls. I hope this can be improved.
席の近くにゴキブリが沢山いて食事どころではなかったです。壁の近くは特に気をつけて下さい。改善して欲しいです。
There are a lot of cockroaches near the wall.
壁の近くはゴキブリが凄いです。
| Rating: | |
|---|---|
| Packages: | 【完売御礼】3コースディナーとポリネシアンショー |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/02 |
| Activity Date: | 2024/12/31 |
Reviewed by: ハワイ8回目なのにサプライズ
The full course with lobster and steak, along with champagne and cocktails, was great. The fireworks (including those set off by individuals nearby) were more impressive than I expected, and it became a wonderful memory.
ロブスターにステーキのフルコース、シャンパンにカクテルもついて良かったです。
花火は、(周囲の個人で上げる花火もあり)思ったより迫力があり、良い思い出になりました。
Thank you very much for joining us on the Star of Honolulu dinner cruise with your spouse. We are honored to have been able to help create wonderful memories with your meal at Nova Five Star and the fireworks. We look forward to welcoming you again.
この度は私共のスターオブホノルル号デイナークルーズにご夫婦でお越し頂き誠に有難うございました。ノバファイブスターでのお食事そして、花火等
良い思い出のお手伝いができた事を光栄に思っております。又のお越しをお待ちしております。
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| Packages: | 【完売御礼】シャンパンボトル(お2人に1本)と記念写真付き!4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/02 |
| Activity Date: | 2024/12/31 |
Reviewed by: Canadian travellers
Great drinks. Great service. Great entertainment.
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| Packages: | Christmas Week Luau - Premium Package |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/12/28 |
| Activity Date: | 2024/12/26 |
Reviewed by: Dar!
The staff and the boat were amazing. We had the best time! They catered to our every need and were informative and seasoned. I felt safe every step of the way. You should try this, you won’t regret it.
Bring lotion sunscreen and a towel. Don’t bring a hat, it might blow away!
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| Packages: | Morning Snorkel Cruise with Transportation from Waikiki |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/12/25 |
| Activity Date: | 2024/12/23 |
Reviewed by: キューコ
We were supposed to meet at 5 PM, but I was surprised that we had to turn back for three Americans who were late. Is this our responsibility? The three of them didn't apologize and were overly cheerful; could this be a difference in national character? It finally got dark around 6:15 PM, and the illumination was beautiful, but what do you think about the timing set from 5 PM to 7 PM? I think it would have been better if it started from 5:30 PM to 7:30 PM, so we could enjoy it after it got dark.
17時集合でしたが、遅れたアメリカ人三人のため引き返し、びっくりしました。
自己責任でしょうか?
三人は謝りもせず、やたらテンション高くて国民性の違いでしょうか?
6時15分くらいにようやく暗くなりイルミネーション綺麗でしたが、17時から19時の設定はどうでしょうか?
せめて17:30から19:30が暗くなってから楽しめたと思います。
I was taken along and had a great time.
連れて行ってもらい楽しめました。
Thank you for your valuable feedback. I sincerely apologize for the inconvenience regarding the meeting time. We will strive to improve in the future to provide a comfortable and smooth experience for all our customers.
Your comments regarding the timing of the illuminations are also very helpful. We will consider reflecting this in our next plans so that many customers can enjoy the beautiful illuminations. Thank you for your valuable input.
We look forward to your next participation, from all of our staff.
貴重なご感想をありがとうございます。集合時間の件につきましては、ご不便をおかけしてしまい、大変申し訳ございませんでした。他のお客様にとっても、快適でスムーズな体験を提供できるよう、今後の改善に努めてまいります。
また、イルミネーションの時間帯に関するご意見も大変参考にさせていただきます。たくさんのお客様に綺麗なイルミネーションを見ていただけるよう、次回のプランに反映できるよう検討してまいりますので、貴重なご意見をありがとうございました。
またのご参加をスタッフ一同お待ちしております。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2024/12/23 |
| Activity Date: | 2024/12/21 |
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Aloha! Thank you so much for taking the time to let us know you had a great trip with Pau Hana! We really enjoyed having your group aboard. I hope the rest of your trip is nice and relaxing. We would love to have you on the boat again. A hui hou! Mariah