Reviewed by: Nick
My wife and I attended this Luau for our Honeymoon. The entertainment and hospitatity were excellent. The food was ok. My wife, who was promised a gluten free option, was not happy because she was limited on what she could eat. Other than that, it was a very goood time for the both of us.
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| Packages: | Standard Hawaiian Buffet & Hanauma Bay Shuttle Combo |
| Attended as: | Couples |
| Posted on: | 2013/06/25 |
| Activity Date: | 2013/06/24 |
Reviewed by: Heidi W.
The luau in Ko Olina was amazing. We have 3-1/2 & 1-1/2 year old girls and even they loved the show especially the fire at the end. We sat in the VIP area and would recommend attending!
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| Packages: | Deluxe Dinner Package |
| Attended as: | Families with Young Children |
| Posted on: | 2013/06/22 |
| Activity Date: | 2013/05/29 |
Reviewed by: User038575
I gave an ok/average rating because this was an expensive excursion and the snorkeling was not up to par. The staff was incredible---- friendly, fun and courteous, but this seemed to be a boat ride geared toward hanging out and drinking on the boat rather than seeing awesome fish, coral reefs, etc. We had 2 snorkel stops and fish/turtles were average. But the crew made sure we saw dolphins from the boat, which was cool.
As far as snorkeling, it was nothing too interesting especially because my husband and I have done amazing snorkeling in Maui and Bora Bora. If you want to drink and relax for an afternoon, this is a top choice. But, a little too expensive for what you get if you are really into snorkeling and seeing different kinds of underwater life.
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| Packages: | Afternoon Sail & Snorkel |
| Attended as: | Couples |
| Posted on: | 2013/06/18 |
| Activity Date: | 2013/06/15 |
Reviewed by: KellyC
Best thing we did all week while on Oahu!!! Our crew put us directly in the path of the spinner dolphins twice. They calmly swam beneath us and carried onward. Crew showed high respect to the wildlife at all times.
Awesome! Your enthusiastic satisfaction is what we strive for! It takes not only a great crew to accomplish these magic moments but also great customers that can share the respect and love of the ocean to make the magic happen. Thanks for joining us! Mahalo Nui loa.
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| Packages: | Mid-Morning Tour |
| Attended as: | Couples |
| Posted on: | 2013/06/18 |
| Activity Date: | 2013/06/15 |
Reviewed by: Cindy
It's a good experience for first timers at luaus. The food was mediocre and the performances were average. The fire dancer was the highlight of the evening.
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2013/06/11 |
| Activity Date: | 2013/06/04 |
Reviewed by: J Johnson
Overall it was a nice show. The majority of the time there is spent doing crafts or browsing the many shops with things for sale, so the show really is only a small part of the event. The food was pretty good; however, our food was cold due to the order that they served it. Being as we had the highest priced VIP package you would have thought we would have been served first; nope. We were dead last and had cold food, although the flavor was still very good. I think it is worth doing while visiting the island, I would just not suggest the expensive packages as there is no real benefit.
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| Packages: | Deluxe Dinner Package |
| Attended as: | Couples |
| Posted on: | 2013/06/10 |
| Activity Date: | 2013/06/06 |
Reviewed by: Jana
it was a really great day! staff was really friendly and we saw a lot! had great day on the ocean. i would totally do it again! I also enjoyed the pictures taken a lot! great pictures!
This was an incredible day! Do it! ;)
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| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Solo Travelers |
| Posted on: | 2013/06/09 |
| Activity Date: | 2013/05/19 |
Reviewed by: Younjae
친구의 도움으로 예약을 해서 가게 됐는데
정말 멋진 시간이였다!!
귀여운 돌고래와 멋진 석양.... 그리고 친절한 직원들까지
하나 더! 함께 탄 사람들도 참 유쾌했다
다만 우리가 영어에 약해 어울리지 못했다는
점이 참 아쉽다
다음 기회에 또 다시 이용하리라
당신의 소중한 의견을 주셔서 감사합니다!
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| Packages: | 2.5-hour Sunset Snorkel Cruise [Oct-Mar] |
| Attended as: | Couples |
| Posted on: | 2013/06/08 |
| Activity Date: | 2013/06/04 |
Reviewed by: keicol
We had a great time from the time we were picked up from our hotel to the time we were returned. The hole family 12 in total were very impressed with the presentation, the food, the service and the show. Thank you very much
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| Attended as: | Families |
| Posted on: | 2013/06/08 |
Reviewed by: Kasia
Excellent place to spend an evening and get the knowledge about Hawaiian culture! Suoer show! Good food!
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| Packages: | Deluxe Package with Table Service Dinner (Front Stage or VIP Royal Box Seating) |
| Attended as: | Solo Travelers |
| Posted on: | 2013/06/07 |
| Activity Date: | 2013/06/04 |
Reviewed by: シャーファミリー
We played a lot from 10:30 AM until closing time in the evening with the kids. I think the family lockers are sufficient.
Starting around noon, the attractions gradually get crowded, so I recommend conquering the slides first thing in the morning! Also, you might be tempted to take off your sandals and go up to the top of the slide, but the concrete gets extremely hot, and it can burn the soles of your feet, so it's fine to keep your sandals on. (Everyone either held them or slid down while wearing them.)
By early afternoon, it starts to get really crowded, and there can be lines for the attractions. We took that opportunity to have lunch and take a little break. When it was crowded, we played in the lazy river right next to the entrance.
Overall, I didn't get the impression that it was extremely spacious, but on the contrary, I enjoyed not having to walk around too much. I would love for them to spend the whole day playing!
By the way, my child is 13 years old, and this age was just right for the thrill of the slides. There are quite a few that younger kids might not be able to handle, as they are pretty thrilling (maybe too much?).
子供と一緒に、朝の10時半から夕方の閉園までたっぷり遊びました。ロッカーはファミリー用のもので十分だと思います。
昼頃から徐々にアトラクションが混雑していくので、まずは朝イチで続々と滑り台を制覇していくのがオススメ! また、ついサンダルを脱いで滑り台のてっぺんまで行ってしまいそうになりますが、コンクリがものすごく熱くなって足の裏がやけどしそうになってしまうので、サンダルは履いたままでOKです。(皆さん手に持ってか、履いたまま滑っていました)
昼過ぎになると、一気に混み始めてアトラクションも行列ができたりします。うちは、そのタイミングでお昼を食べてちょっと休憩しました。また、混んでいるときは、入口からすぐ横にある流れるプールで遊んでいました。
全体的に、ものすごく広い!という印象は受けませんでしたが、逆にいろいろ歩き回らなくてよかったので楽しめました。一日たっぷり使って遊んでもらいたいです!
ちなみにうちは子供が13歳ですが、滑り台の怖さ的には一番ぴったりの年頃でした。小さいお子さんはできないような、スリリング(すぎる?)のがけっこうあります。
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| Packages: | ☆会員様限定モニターツアー☆/1日パス |
| Attended as: | Families |
| Posted on: | 2013/06/07 |
| Activity Date: | 2013/06/03 |
Reviewed by: Cher
I really enjoyed this tour. It was the highlight of our trip! Even though I was not a good swimmer and had never snorkeled they really took good care of me and encouraged me every step of the way! I was impressed with the ladies who escorted us. They made sure we all saw the dolphin's and turtle's. I'm ready to try this adventure again! Cher
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| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Couples |
| Posted on: | 2013/06/05 |
| Activity Date: | 2013/05/30 |
Reviewed by: 匿名希望
Both Japanese and local staff assisted with the tour, but the Japanese staff had a bad attitude. Overall, the explanations were insufficient. They didn't properly show us how to wear the snorkeling masks or life jackets. When we reached the dolphin point, we were pushed from the boat into the sea, and some participants hesitated because they weren't mentally prepared. The Japanese staff spoke quite harshly to those individuals, saying, "These are wild dolphins, if you can't get in the sea quickly, stay on the boat!" If there had been prior explanations, those participants could have managed better, and it was very unpleasant to witness.
Later, at the snorkeling point, we ended up with the "Dolphin Junior High" boat from the same company, and since we entered the sea at the same time, participants were swimming quite close to each other. When it was time to get back on the boat, my husband accidentally went to the "Dolphin Junior High" boat. At that moment, the Japanese staff from "Dolphin Junior High" shouted to the university staff, "This is university!" Afterward, they looked shocked, but referring to a customer as "this" is unbelievable.
While we did achieve our goal of seeing dolphins, the bad attitude of the Japanese staff ruined the experience. Although we saw wild dolphins in the sea, if there are other tours with similar content, I would prefer to choose those. I will not be repeating this experience.
日本人スタッフと現地スタッフの両方がツアーで対応してくれますが、日本人スタッフの感じが悪かったです。
とにかく、全てにおいて説明が不十分。シュノーケリングマスクやライフジャケットの装着方法もきちんとしてもらえませんでした。イルカのポイントにつくと、背中を押されるようにボートから海へ足から飛び込むのですが、参加者の中には心の準備ができておらず一瞬躊躇してしまった方も。日本人スタッフはその方たちに対して、かなりきつい口調で『野生のイルカなんだから、さっさと海には入れなければボートに残って!』と言っていました。事前に説明があれば、その方たちだってそれなりに動けたはずなのに、と思うと見ていて非常に感じが悪かったです。
また、その後のシュノーケリングポイントで、同じ会社のスタッフが乗っている『イルカ中学』のボートと一緒になり、同時に海に入った為参加者がかなり近くで泳いでおり、ボートにあがる様指示された時、主人が誤って『イルカ中学』の方のボートに行ってしまいました。その際、あろうことか、『イルカ中学』の日本人スタッフが『大学』のスタッフに向かって『これ、大学!』と叫んだそうです。その後『あ、やばい!』という顔をしていたそうですが、お客を『これ』呼ばわりです。信じられません。
イルカを見るという目的は果たせましたが、とにかく日本人スタッフの感じが悪くて嫌な思いをさせられ、台無しです。
確かに海に入って野生のイルカは見られましたが、同様の内容のツアーが他にあればそちらにすればよかったです。 リピートはしません。
We sincerely apologize for the discomfort caused by our service during your enjoyable trip. We have informed all staff about this matter. There may have been instances where our staff's Japanese was not fluent, and we are currently explaining the situation to the person in charge and conducting a meeting to improve our service for customers. We take your valuable feedback seriously and will make every effort to ensure that such incidents do not occur again in the future.
この度は楽しいご旅行中に私どもの対応によりご不快な思いにさせてしまい大変申し訳ございませんでした。スタッフ全員にも、今回の件を周知させていただきました。スタッフの日本語がたどたどしかった可能性もございまして、ただいま責任者にも事情を説明し、改めてお客様に対するサービス改善のミーティングを行なっております。お客様からの貴重な意見として真摯に受けとめ、スタッフ一同今後二度とこのような事が起こらぬよう尽力して参ります。
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| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2013/05/28 |
| Activity Date: | 2013/05/20 |
Reviewed by: keicol
The Paradise Cove Laua was wonderful. We took our family from Australia (12 in total) The food was fantastic, the show was amazing and the overall experience was something everyone should enjoy. The bus ride was a great party with Ric.
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2013/05/27 |
| Activity Date: | 2013/05/19 |
Reviewed by: chieposo
I participated in a dolphin watching tour in Hawaii during my honeymoon. There were several options, but I'm really glad I chose this one! One of the deciding factors was being able to eat masalada. We saw plenty of dolphins, spotted a whale in the distance, and even saw a sea turtle. The weather was great, and I was very satisfied. The instructor was energetic and made it fun. I want to take my parents next time. It was early in the morning, but it was actually better since we could use the afternoon for other activities.
新婚旅行でのハワイで参加しました。
イルカを見るツアーはいくつかあり迷いましたがここに決めて本当によかった!
マサラダがたべれるのも決め手の一つでした。
イルカもたくさん見れたし、遠くにクジラもみれたし、ウミガメも見れました。
天気も良く大満足です。
インストラクターさんも元気がよく楽しかったです。
今度は両親も連れて行きたいです。
朝早いですが、午後からの時間を別のことに使えるのでむしろよかったです。
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| Attended as: | Couples |
| Posted on: | 2013/05/26 |
Reviewed by: Angelia Turberville
Absolutely loved it. Thou our bus was 30 minutes late, had to call to find out where they were. Once again was ask for a gratuity. Asi stated on previous reviews I found this offensive I am not tipped for doing my job. Gratuity is for servers/waitresses who make like $2.00.
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2013/05/24 |
| Activity Date: | 2013/05/23 |
Reviewed by: GUNMA-CHAN
It took just under an hour to arrive by shared microbus with various travel companies. There were many thrilling rides to enjoy. It might be nice to have some more standard swimming pools in addition to the drop rides. It felt like there was a bit of downtime for a one-day visit. It's not bad, but it might not be worth going out of your way for a short trip.
いろいろな旅行会社の方と乗り合いでマイクロバスで集合から1時間弱で到着。スリルがある乗り物が多く楽しめました。落下系だけではなく、もうちょっと普通に泳げるプールなどもあると良いかも。一日だと少し時間をもてあます印象でした。悪くはないけど、短い旅行日程でわざわざ行かなくても良いかもしれません。
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| Packages: | ソフトドリンク飲み放題プラン(2015/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2013/05/20 |
| Activity Date: | 2013/05/16 |
Reviewed by: ともとも
Unfortunately, we had a sudden illness and had to turn back even though we had gone out to sea... I was really disappointed that we couldn't do the planned sea turtle watching due to the lack of time. Other than that, it was fun to swim with the dolphins.
まさかの急病人出てしまい、沖に出たのに引き返すことに。。。
時間がなくなり予定していたウミガメウォッチングが出来なくなってしまったことがすごく残念でした。それ以外は、イルカとも泳げたので楽しかったです。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2013/05/16 |
Reviewed by: susan
Sam was a wonderful friendly tour guide. I liked the flexibility of the tour, being able to do various activities and see many different things. The sea turtles were a highlight. I also enjoyed the history and personal anecdotes of the tour. It was the best part of my trip to Oahu.
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| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Solo Travelers |
| Posted on: | 2013/05/13 |
| Activity Date: | 2013/05/06 |
Reviewed by: Rachel B
Went with 2 of my girlfriends and it was a blast! We saw 3-4 dozen dolphins all swimming together, a momma and baby and individual dolphins would swim right next to us. We did this all without disrupting them as they dropped us in the path of the dolphins and told us not to swim but to just float above them. All of the other tour boats around us had their passengers in their fins splashing and causing commotion which scares them away. Also saw sea turtles and tons of fish. Would recommend especially for a beginner snorkeler as their equipment worked well and a crew member even got in the water with us and showed us all kinds of neat things. Worth the money for sure and lunch was tasty too!
Wonderful! Thank you for joining us, and your review. Also a huge thanks for remaining "passive" for the dolphins so they could enjoy their time with you all as well. The dolphins are incredible creatures that we want to share with others and it requires the respect that you have shown. From the dolphins, turtles fish and crew at Ko Oljna Ocean Adventures, thank you, we hope to see you again!
| Rating: | |
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| Packages: | Dolphin Snorkel Tour |
| Attended as: | Friends |
| Posted on: | 2013/05/11 |
| Activity Date: | 2013/05/10 |
Reviewed by: jpendleton4
This was my second trip to Paradise Cove and it was wonderful. The food was fantastic, the show was amazing and the overall experience was something everyone should enjoy. Even the bus ride was a party.
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| Packages: | Deluxe Package with Table Service Dinner (Front Stage or VIP Royal Box Seating) |
| Attended as: | Couples |
| Posted on: | 2013/04/29 |
| Activity Date: | 2013/04/20 |
Reviewed by: haru
I had a great time. I made a lei and experienced poi balls. The food was, of course, delicious!! I definitely want to go again next time.
とっても楽しかったです。レイを作ったり、ポイボールを体験したり。お料理はもちろんおいしい!!ぜひこんども行きたいです。
| Rating: | |
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| Packages: | オーキッド・ルアウ・ビュッフェ(12/31まで) |
| Attended as: | Friends |
| Posted on: | 2013/04/26 |
| Activity Date: | 2013/04/21 |
Reviewed by: JMDZ
Firstly, the bus was very very very very late. Not fun when you have a bunch of know-it-all tourists waiting to get someplace. We ended up driving ourselves, even though we had paid for transportation there and back.
Secondly, the food was average, at best. The pasta salad was bland, the macaroni salad too mayonnaisey, the fried chicken was old and you could taste the freezer-burn, the desserts were average and dry and the drinks weren't strong enough. The only reason we are rating this "average", rather than Bad, is because the view/scenery was spectacular!
Never again!
| Rating: | |
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| Packages: | Deluxe Dinner Package - VIP Royal Box Seating |
| Attended as: | Couples |
| Posted on: | 2013/04/21 |
| Activity Date: | 2013/04/16 |
Reviewed by: Stone Family
This was awesome!!! We not only saw dolphins but we saw humpback whales at the end of their migration. They also took us to a reef where we snorkeled with a sea turtle and saw tons of tropical fish. The girls on the boat crew were awesome. Highly educated about the ocean environment and the sea creatures. This was definitely one of the highlights of our Hawaii vacation. Don't miss this activity. Especially if you can do it during the whale migration season. Also, Domingo, our shuttle driver that picked us up from the hotel was a great tour guide as well.
| Rating: | |
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| Packages: | Morning Tour |
| Attended as: | Families |
| Posted on: | 2013/04/19 |
| Activity Date: | 2013/04/03 |
Reviewed by: garathome
They pick you up at your hotel and drive you to the west side. They gear you up, they advise you not to touch or chase. You get on the water and if you're lucky, like us, you spot a pair of hump back whales. Then when they locate the dolphin herd, you get to swim among them for about an hour. Then you get to spend almost as much time over a reef, where you can swim with sea turtles and other fish. It was just terrific.
Then you get a decent sandwich and a drink, because you will be hungry after a full morning. Then they drive you back to Waikiki.
Excellent photo disk available to chronicle your trip, at a good price, if you wish. 400 photos of your trip + bonus file with great pics of dolphins, whales, and the area.
Only negative was no changing facility, public restrooms only. Also no bathroom on the boat so be prepared.
Definitely worth the price for this experience.
| Rating: | |
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| Packages: | Morning Tour |
| Attended as: | Couples |
| Posted on: | 2013/04/12 |
| Activity Date: | 2013/03/28 |
Reviewed by: The Morgan's
There was always something for us to be involved in. Between the games and shows we had an absolutely wonderful time. Good food and great location. Easy to park as we had our own car. On the beach with a perfect sunset over one of the shows that was going on. Nothing but Fun!
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2013/04/12 |
| Activity Date: | 2013/03/28 |
Reviewed by: Dallas John
Had a great time. We go to Hawaii once a year, and have gone on almost every tour. The best thing about this was the tremendous flexibility to do and swap activities. Not a "tourist" tour. Little fubar on scheduling, but the drive Harry made up for that. Time with Harry was as good or better than seeing the falls!!
| Rating: | |
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| Packages: | Standard Tour and One Activity Package |
| Attended as: | Families |
| Posted on: | 2013/04/12 |
| Activity Date: | 2013/03/14 |
Reviewed by: ヤギタ
I had a truly valuable experience.
It's something unimaginable in Japan.
I was constantly excited to be so close to wild animals.
I got to see dolphins, of course, as well as sea turtles and whales.
From the exotic boat, I watched dolphins and chased after escaping sea turtles, haha.
Thanks to the captain's arrangements, or perhaps his keen eye, we spotted a whale and even saw it spouting water.
It's an experience unique to traveling abroad that you won't understand until you try it.
I also think the cost performance is quite good.
とても貴重な体験をしました。
日本では考えられない経験です。
野生の動物とこんなに間近で触れ合えて興奮しっぱなしでした。
イルカはもちろん、海ガメ・クジラに会えました。
異国情緒たっぷりな船からイルカをみて、逃げるウミガメを追いかけたりしてw
船長さんのはからいか、神眼かしら?クジラを発見し、潮吹きも見ました。
海外旅行ならでは、行ってみないとわからない体験です。
コスパも悪くないと思います。
Thank you for your valuable comment!
貴重なコメントありがとうございます!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2013/04/12 |
Reviewed by: リベロ
I participated for the first time and was able to enjoy myself to the fullest from morning until evening. I also opted for the meal plan, and while the lunch was a buffet with not too many options, it was delicious. It was great that drinks were also included. I was able to experience all the attractions, which were all very thrilling and something you can't experience in Japan. My spouse and I participated, but I thought it would be nice to bring our children along next time.
初めて参加しましたが朝から夕方までめいいっぱい楽しむ事が出来ました。又、食事付きにしたのですがランチは食べ放題で種類はさほど多くはありませんでしたが美味しかったです。ドリンクの飲み放題も付いていたのが良かったです。全てのアトラクションを体験する事が出来ました。日本では味わう事の出来ないとても迫力のあるものばかりでした。私達は夫婦で参加しましたが子供を連れて来たいな~って思いました。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2013/04/10 |
Reviewed by: さくらん
The distance to the dolphins was far, and the snorkeling experience to see the dolphins was quite short, lasting less than 10 minutes, which was disappointing. However, there was plenty of time for snorkeling with sea turtles after moving to another location, so I wish I could have seen the dolphins a bit longer.
The staff members were very kind.
イルカとの距離が遠く、イルカ見学のシュノーケリング自体は10分弱とかなり短かったのが残念。 その後移動してからのウミガメなどのシュノーケリングタイムはたっぷりあったので、もう少しイルカを見たかったです。
係員の皆様は大変親切でした。
| Rating: | |
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| Packages: | おすすめプラン |
| Attended as: | Families |
| Posted on: | 2013/04/06 |
| Activity Date: | 2013/03/19 |
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Thanks for your feedback. We definitely understand that our reef is hard coral- so not the soft fanning coral you get in warm waters, but we strive to do a great job showcasing what we do have to offer on Oahu. One of the sites is Oahu's second largest living reef, though due to weather/water conditions we can't always go there. Perhaps next time you can join us on our other tour- the Dolphin Snorkel Tour- which offers THREE snorkel sites (not two that the Sail offers) including a chance to snorkel view dolphins in the wild. It sounds like you are seeking more adventure and that is what that tour offers. Adventure! We hope to see you again. Thank you!