Reviewed by: emica
The weather was great, and we were able to meet dolphins without any issues! Since we were on the ocean, I think towels and light outerwear are necessary. It was warm for November, but many people ended up borrowing wetsuits. Also, if you're bringing a change of clothes, I recommend something that's easy to put on and take off.
お天気にも恵まれ、無事にイルカにも会うこともできました!やはり海の上なので、タオルや羽織モノは必要だと思います。11月にしては暖かかったですが、急遽ウェットスーツを借りている人も多かったです。あと。着替えを持って行くならば脱ぎ着が楽なものがオススメです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Families |
| Posted on: | 2014/11/24 |
| Activity Date: | 2014/11/05 |
Reviewed by: MAKI
I used to think, "Why go to a pool in Hawaii when there's an ocean?" but after watching a Japanese celebrity visit this facility on a program introducing Hawaii, I wanted to go. Finally, I was able to go this time. They picked us up at the hotel on time, and we set off by bus!!
From the opening at 10:30 AM until closing at 3:30 PM, my husband and I, both in our 40s, screamed our hearts out. Perhaps because it was the end of November, the park was not crowded, and we could enjoy everything without waiting. It was great to let out loud screams and have a blast! However, it seemed like only Japanese people were screaming, while the Caucasians were more subdued... (>_<)
There are plenty of pools for children, so I think even small kids can have a great time. Renting a locker costs $15, but you get $5 back when you return the key. I signed up for a tour without meals, so I had to pay for food separately, but you can get pizza, hot dogs, and hamburgers inside the park for about $10.
Food and drinks other than water are not allowed, and there is a bag check before entering the park.
The Shaka and Tornado rides were terrifying at first, but once I tried them, they were incredibly fun!! However, it seems I was tense, and I felt pain all over my body the next day and the day after.
You won't understand how fun it is unless you go. I highly recommend it for families with children and couples—definitely visit at least once!
海があるのにハワイでプール?と思っていましたが、ハワイを紹介する番組で日本のタレントがこの施設を訪れているのを観て、行きたいと思いました。念願かなってこの度、行くことが出来ました。時間通りにホテルまで迎えに来て貰い、バスで出発!!
10時半開園から15時半の閉園まで40代の夫婦二人で絶叫して参りました。
11月末だったせいか園内も空いていて、どれも待たずに出来ました。久し振りに大声を出して大騒ぎ!!とりあえず、どれも楽しいです。でも、絶叫しているのは、日本人ばかりで白人は、大人しめ・・・・(>_<)
お子さんのプールも沢山あるので、小さいお子さんでも十分に楽しめると思います。
ロッカーを借りるのに、15ドル掛かりますが、帰りにカギを返却すると5ドル戻って来ます。私は、食事のないツアーに申し込んだので食事は別料金で自腹でしたが、大体10ドル程でピザや、ホットドック・ハンバーガーが園内で食べられます。
お水以外の飲食物は、持ち込み禁止で入園する前に荷物検査があります。
シャカやトルネードは、最初、やるまでは恐怖でしたが、やって見ると最高に面白い!!
でも、体に力が入っていたみたいで翌日も翌々日も身体のあっちこっちが痛いです。
とにかく行って見ないと面白さは、わかりません。お子様連れの方もカップルの方も是非、一度は訪れて見て下さい~。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/1日パス |
| Attended as: | Couples |
| Posted on: | 2014/11/24 |
| Activity Date: | 2014/11/21 |
Reviewed by: William
This sunset dinner and snorkel sail was excellent! The catamaran was very spacious with plenty of space to walk around and two spacious clean bathrooms. The staff was incredibly friendly and the photographer was exceptional! The food for dinner was also very good! After being in Hawaii for four days already and snorkeling each day, I am so glad I took with snorkel tour since it was by far the best snorkeling with beautiful reefs and sea life, and the photographer came into the water and took underwater photos of us! A jump drive with all the photos cost $40 and was well worth it! Of note do take some motion sickness medicine, you are on a boat! Overall I would highly recommend this trip to any one who wants to see great corral and beautiful sea life!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/11/23 |
Reviewed by: あたたら
I was moved to swim with the dolphins!! The staff were kind and it was great. Su-san was funny, beautiful, and a wonderful person.
イルカと泳げて感動しました!!スタッフさん親切で良かったです。すーさん面白くて綺麗で素敵な方でした。
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Families |
| Posted on: | 2014/11/23 |
| Activity Date: | 2014/11/14 |
Reviewed by: gura
The weather was nice on the day, and fortunately, we were able to see a pod of dolphins not too far from the beach.
The instructor and photographer skillfully got close to the dolphins, so I recommend staying close to the instructor as much as possible.
当日は天気も良く、運よく?ビーチからそれほど離れていない
場所でイルカの群れを見ることができました♪
インストラクター、カメラマンは上手くイルカの近くに行くの
で、できるだけインストラクターと一緒に行動することをオス
スメします。
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2014/11/22 |
| Activity Date: | 2014/11/17 |
Reviewed by: ikuyeah
Many people seemed to get seasick, but it was incredibly fun! I would love to request this again when I go to Hawaii! ♪
船酔い・海酔いになった人も多々いたようですが、
最高にたのしかったです!
またハワイに行ったときはお願いしたいです♪
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Friends |
| Posted on: | 2014/11/21 |
| Activity Date: | 2014/11/13 |
Reviewed by: こりん
For water slide lovers, this place is a must! The slide with the red dome and the shaka sign was especially fun.
However, you have to carry a fairly heavy float up the hill by yourself, so it might be tough for just women (even the kids can manage it though).
There are lifeguards present, so it's safe for those with children (they don't talk much and seem to just do their job).
It was cloudy on the day we visited, and by 2 PM it got so cold that we had to change early. The lockers have some cover, but the indoor area is almost non-existent, so having a light jacket would be reassuring.
We requested a shuttle, and the bus was large, departing from the Sheraton. When you get on the bus, you show your reservation ticket to receive a pamphlet and a wristband (pass). Everyone else had pamphlets in Japanese, but for some reason, ours was in English, and since we're not good at English, we couldn't read it at all (laughs).
One disappointing thing was that the restrooms were extremely dirty. I could tolerate the gap at the bottom of the door, but there were too many places that hadn't been flushed... I hesitated to use them at all.
ウォータースライダー好きにはたまりません(∩´∀`∩)
特にシャカと赤いドームがついてるスライダーが面白かったです。
ただし、結構な重みのある浮き輪を自分で持って山を登らなきゃいけないので、女性だけだと大変かと思います(子供達ですら運べるレベルですが…)
ライフガード?がちゃんといるので、お子さん連れでも安心かと。(あんまり話さない、淡々と仕事をしている方達です)
当日は曇りで、14時過ぎには寒くてしかたなくて早めに着替えました。
ロッカーも屋根がある程度で、室内がほぼ0なので羽織物があった方が安心かと。
送迎を頼みましたが、バスは大型でシェラトンから乗りました。
バスに乗るときに、予約券を出してパンフレットとリストバンド?(パス)をつけてもらいます。
他の皆さんは日本語表記のパンフレットなのに、何故か私達のパンフレットは英語表記で、英語が苦手な私達は全く読めませんでした(笑)
残念だったのは、トイレがめちゃくちゃ汚かったこと。ドアの下が結構開いているのは我慢出来ますが、流されてないところが多すぎ…
ちょっと使うのも躊躇う程でした。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/1日パス |
| Attended as: | Couples |
| Posted on: | 2014/11/18 |
| Activity Date: | 2014/11/09 |
Reviewed by: hiraoka
I gathered at the Hyatt Regency Hotel on ○○ Street at 6:15 AM, woke up at 5:30, and was at the meeting place 10 minutes early, but the bus didn't arrive. When I asked the hotel staff, I realized it was on the opposite street. I ran to ○○ Street and arrived at the meeting place by 6:17, but there was no one there. Thinking the pickup hadn't arrived yet, I asked other tour company staff present, and they said, "They usually wait for about 10 minutes, so if they haven't come by 30 minutes, you should contact them." So I waited. When they still didn't come, I called the number listed, but it was too early to connect since it was outside of business hours, and the voicemail was in English and quite fast, so I couldn't understand it. I had no choice but to wait until the business hours started at 7:00 to call again, but there was only English-speaking staff, and we couldn't communicate. I explained the situation at the Japanese counter of the Hyatt Regency Hotel, and when they spoke on my behalf, they said, "We waited for about 5 minutes, but since no one came, we left. You can either change the date or try to catch a taxi right now, but it might be too late." Since I had booked optional tours online for other days, I couldn't change it, and I didn't even know the tour location, so I had no choice but to cancel.
Other tour participants were waiting for their people to arrive, and if the phone had connected, I might have made it in time. Above all, the fact that there wasn't a single staff member who could speak Japanese was the most frustrating part.
I reserved a rotating restaurant with a night view on this site, but there were no Japanese-speaking staff there either, and the transportation to Tantalus was not scheduled properly, so it ended up being the same time as the meal. I wanted to go to Tantalus more than have dinner, but I couldn't go, and I really thought I shouldn't have made a reservation on this site!
朝6:15にハイアット・リージェンシーホテルの○○通り集合で、5:30に起きて10分前には集合場所にいたが、バスが来なくてホテルの人に聞くと反対の通りだったことに気がついた。走って○○通りまで行って6:17には集合場所にいたが、姿はなく、まだお迎え来てないのだと思い、そこにいた他のツアー会社の人などにきくと、『大体10分くらいしかは待ってくれるから30分まで待っても来なかったら連絡してみればいいよ』と言われたので待っていた。それでも来なかったので書かれていたところに電話すると、時間が早いため営業時間外で繋がらず留守電も英語でかなり早いためききとれなかった。仕方なく営業開始時間の7:00まで待ってから電話すると、英語スタッフしか居なくて私たちでの会話は無理だった。ハイアット・リージェンシーホテルの日本語カウンターで経緯を説明し、会話してもらうと、『5分くらい待ったが来なかったので出発した。日にちを変えるか、今からすぐにタクシーを拾ってきてもギリギリ間に合うか分からないくらい』とのことだった。他の日もネットでオプショナルツアーを入れていたため変更はきかず、ツアー開催場所も分からないくらいのでやむを得ず断然した。
他のツアーの人は人が来るまで待っていてくれていたし、電話が繋がればすぐに行って間に合ったかもしれないし、なにしろ、日本語が話せるスタッフが一人もいない事が一番嫌だった。
このサイトで夜景の見える回転式レストランを予約したが、そこにも日本語が話せるスタッフはいなくて付いてくるはずのタンタラスの丘送迎も時間設定ができず、勝手に食事開始時間と同じになってしまうため食事よりもタンタラスの丘に行きたかったのに行けず、本当にこのサイトで予約しちゃだめだ!と思った。
| Rating: | |
|---|---|
| Packages: | 早起きクルーズ /午後クルーズ |
| Attended as: | Couples |
| Posted on: | 2014/11/17 |
| Activity Date: | 2014/11/15 |
Reviewed by: ねこた
We made a reservation for Friday night for a family of four, including a 7-year-old and a 3-year-old, and participated on Sunday. While it was understandable that the reservation was for Friday night, we received no response despite reaching out multiple times. Finally, on Sunday at 8:51 AM, we managed to get through on the phone, and they told us to come to the Sheraton by 9:05.
We were staying at Outrigger Reef and had planned accordingly, so we made it on time. However, even though payment was completed, we couldn't reach anyone at Veltra, and I was worried about potential cancellation fees if we couldn't participate (I wasn't willing to pay due to lack of communication, but I didn't want to deal with any disputes).
Wet & Wild seemed to be fun for the kids. However, since my younger son is 100 cm tall, he couldn't go on the rides and showed some dissatisfaction. Other children were also turned away, so he seemed to accept it. I had a coupon for a body board that could be used at the JCB wave pool, but no one knew who was in charge, and we ended up waiting for nearly an hour without resolution. I decided to give up since it was a waste of time, and I think there was a lack of proper communication regarding this.
Since we couldn't enter the wave pool, the kids ended up enjoying the children's pool. The lazy river was enjoyable for both parents and kids. Overall, despite the short stay with transportation included, I think we had a good time.
7歳、3才、夫婦で金曜の夜予約して、日曜に参加しました。
金曜夜の予約であったのは仕方ないが
何度こちらから連絡してもなしのつぶて。
日曜当日朝8時51分に漸くこちらから電話して繋がり、九時五分にシェラトンにこいと。
アウトリガーリーフに滞在し、余裕をもって行動していたので間に合いましたが、
支払いは完了しているのに、ベルトラにも連絡はつかず、参加出来なければキャンセル料がかかりそうだし(連絡不着で払う気はありませんでしたが、揉めるのは面倒だし)、不安でした。
wet&wild自体は子供たちには楽しかったようです。ただ身長が次男は100cmなので乗り物系に乗れず、ご不満な様子も見せましたが、他のお子さんも断られていて、納得したようでした。
JCBの波のプールで使えるボディボのクーポン券を持っていたのですが、担当相が誰も分からず、結局一時間近くまたされ解決せず、時間が勿体ないので諦めましたが、周知が不徹底だったと思います。
波のプールに入れず、子供たちは結局、子供用プールで楽しんでいました。
流れるプールは親子とも楽しめました。トータルでは送迎つきで滞在時間は短いものの楽しめたと思います。
| Rating: | |
|---|---|
| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/11/17 |
| Activity Date: | 2014/10/26 |
Reviewed by: plady
I visited for the first time.
The lunch was neither good nor bad, just ordinary.
Since it was a weekday and open only until 3:30 PM, there were quite a few people.
The bodyboarding lesson was unexpectedly enjoyable because the waves were much larger than what you would find in Japan.
The slide was also available with almost no wait, making it more enjoyable than in Japan.
初めて行きました。
昼食は可もなく不可もなくふつうです。
平日でなおかつ3時半までの営業だったので人はかなりまばら。
ボディボードレッスンは日本では考えられない程大きな波がくるので予想外に楽しめました。
スライダーもほぼ並ばず利用できこちらも日本より楽しめます
| Rating: | |
|---|---|
| Packages: | BBQランチ食べ放題プラン(2015/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2014/11/15 |
| Activity Date: | 2014/10/27 |
Reviewed by: ぺろまる
It’s not that we didn’t see dolphins or sea turtles, but it was disappointing that we couldn’t see as many as we had hoped. We only saw a few dolphins and just one sea turtle. Since the wind picked up, there were no marine sports, so we were told we had free time. But I thought, if that’s the case, then let’s go look for dolphins!! I don’t understand why we paid for the tour.
イルカやウミガメが見られなかった訳ではないが、期待していたほど見ることができなくて残念でした。イルカに至っては数匹・ウミガメは1匹のみでした。風が出てきたためマリンスポーツはなしだったので、自由時間です。といわれましたが、だったらイルカ探しに行ってよ!!って思いました。何のためにお金だしてツアーに参加したのか分からない。
Thank you for using our services.
However, we sincerely apologize that the tour content did not meet your expectations.
Please understand that, as this is a nature tour, there may be instances where you cannot see dolphins or sea turtles.
Thank you for taking the time to share your experience despite your busy schedule.
VELTRA Customer Support Team
この度はご利用いただきまして、ありがとうございます。
しかしながら、ご満足いただけるツアー内容ではなかったこと、心よりお詫び申し上げます。
イルカやウミガメなど、自然のツアーのため見ることができない場合もございますのでご了承ください。
お忙しいところ体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2014/11/09 |
| Activity Date: | 2014/10/29 |
Reviewed by: あちち
I participated again this year because I had so much fun last year. Last year, I didn't realize that the water slides opened at staggered times, which caused quite a bit of wasted time. This year, since it was my second time, I was able to fully enjoy the water slides. Unlike in Japan, I didn't have to wait even 10 minutes, so I could ride one after another, which was a lot of fun. I also enjoyed bodyboarding in the wave pool.
去年も参加し楽しかったので、今年も申し込みをして参加しました。
去年は、ウォータースライダーが時間差で開くことがわからず、時間のロスがかなりありました。今年は2回目というのもあって、ウォータースライダーを満喫することができました。
日本と違って10分も並ばなくても
、次々と乗れて楽しかったです。
波の出るプールでの、ボティーボードも
楽しかったです。
| Rating: | |
|---|---|
| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Friends |
| Posted on: | 2014/11/06 |
| Activity Date: | 2014/11/03 |
Reviewed by: ふかた
I participated in the Dolphin University on November 2, 2014. We gathered at a little past 6 AM, so the energy was low, but our chairperson, Julie, was super high-energy and lifted our spirits, making us feel excited. We enjoyed delicious malasadas and then boarded the boat. I got to meet many dolphin instructors and Professor Turtle. I was even able to have a conversation with a dolphin instructor!
We challenged ourselves to see how fast we could go while kayaking, and it was really fun. At one point, Julie said, "It's your tour, so you all have to enjoy it!" I think it's true that if you don't enjoy it, you're missing out. I highly recommend it!
2014/11/2イルカ大学に参加しました。朝6時過ぎに集合とあってテンション低めだったのですが、委員長のジュリが超ハイテンションで持ち上げてくれたのでウキウキ気分に。マラサダも
おいしく頂き、いざ乗船。
イルカ先生もカメ教授もたくさん出会えました。イルカ先生と会話することができたんですよ\(^o^)/
カヤックに乗りどこまで最速スピードが出せるか挑戦したり、本当に楽しかったです。
途中ジュリが「みなさんのツアーだからみなさんが楽しまなきゃ!」と言っていたとおり、自分が楽しまなきゃソンだと思います。
オススメです!
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2014/11/05 |
| Activity Date: | 2014/11/02 |
Reviewed by: amunya
I was expecting more attractions for children, but I had a lot of fun. However, some attractions were closed at certain times, so I think having information in advance would help plan activities within the time available.
もっと子供向けのアトラクションを想像していましたが、かなり楽しかったです。
ただ、時間毎にアトラクションが閉鎖したりしていたので、事前に情報があると時間内で計画的に遊べるのではないかと思いました。
| Rating: | |
|---|---|
| Packages: | BBQランチ食べ放題プラン(2015/12/31まで) |
| Attended as: | Friends |
| Posted on: | 2014/11/04 |
| Activity Date: | 2014/10/30 |
Reviewed by: mizuki
Both my friend and I love slides, and we decided to participate in search of thrills that we can't experience in Japan. This time, we only signed up for the shuttle service. ⭐️ First, the pickup didn't arrive even 10 minutes after the scheduled time, so I called the pool as instructed. I was told that the bus had left 5 minutes before the pickup time, and I was advised to take a taxi instead... However, while negotiating for the pickup, another bus arrived, and we managed to depart 25 minutes late. When we arrived at the location, a sister who was fluent in both Japanese and English provided us with an explanation of the park, which made us feel very relieved.
彼も私もスライダーが大好きで、日本では味わえないスリルを求めて参加を決めました。今回は送迎のみの申し込みをしました⭐️まず迎えが予定時間から10分経っても来なかったので、書いてある通りプールの
方に電話。すると、ピックアップの5分前にバスが行ってしまったから、タクシーで来てと言われました…しかし迎えの交渉中にもう一台のバスが到着し、25分遅れでなんとか出発となりました。現地に着くと、
日本語と英語がペラペラなお姉さんからパーク内の説明がありとても安心できました
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/1日パス |
| Attended as: | Couples |
| Posted on: | 2014/11/03 |
| Activity Date: | 2014/11/02 |
Reviewed by: Casey
My boyfriend and I went to Wet 'n' Wild for a day and had so much fun, it was definitely one of the highlights of our trip to Hawaii! From the start, everything was really well organised and it was easy to pick up our tickets which were waiting for us. All the rides were in close proximity to each other and we didn't have to wait too long to ride them! The Tornado and the Shaka were the most scary and entertaining!There were heaps of fun rides, both thrilling waterslides and a relaxing river and hot tub. It was very easy to spend a day here. Also, the staff were really helpful and friendly which added to the experience. I would definitely recommend Wet 'n' wild as a fun day excursion away from the bustle of Waikiki :)
| Rating: | |
|---|---|
| Packages: | One Day Pass 2-for-1 Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/11/02 |
| Activity Date: | 2014/10/23 |
Reviewed by: Rainbow
Overall, I had a fun time and created great memories. Although I felt a sense of discomfort with the guide, Sue (a Japanese), who spoke in a somewhat intimidating tone and exaggerated stories to satisfy the participants, I was reassured by the local staff who constantly checked on everyone’s condition during snorkeling. We saw several groups of dolphins swimming beneath us (according to Sue, there were more than 50 in a pod, but it seemed exaggerated...), and we observed dolphins jumping and playing up close from the boat. I felt like I managed to chase after a turtle, but the tropical fish in the water were beautiful and breathtaking.
I hadn’t put my face in the water for over 15 years and was worried, but thanks to the wetsuit, I wasn’t cold, and the water felt warm and pleasant.
The hamburger for lunch was clearly made from the cheapest frozen meat and bread, but perhaps because I was hungry and surrounded by stunning scenery on the boat, it tasted good.
I would like to try this again.
全体的に楽しく思い出が作れました。敬語が喋れないのか、ガイドのスーさん(日本人)の威圧的な喋り口調の日本語と、「皆さんラッキーですね、こんな事滅多に無いんですよ」と参加者を満足させるための誇張した話にずっと違和感を感じていたものの、現地スタッフはスノーケリング中、常に参加者の状態を気遣っていて安心しました。イルカは何匹かの群が自分たちの下を通り(スーさん曰く50匹以上の群れだったそうですが、誇張されてたような…)、船上では飛び跳ねたり遊んでるイルカを間近で観察しました。亀は頑張って追いかけて見れた感じでしたが、海水の中はトロピカルフィッシュが美しく感動的でした。
15年以上水に顔をつけたことがなく心配していたものの、スウェットスーツのおかげで寒くなく、水の中は暖かくて気持ち良かったです。
昼食のハンバーガーは、ハッキリ言って明らかに一番安い冷凍肉とパンをBBQしたものでしたが、お腹が減っていたのと絶景に囲まれた船上で食べたからか、美味しかったです。
またチャレンジしたいと思います。
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2014/11/02 |
| Activity Date: | 2014/10/26 |
Reviewed by: Kristen Olthuis
My husband and I were disappointed with the tour guide. We felt he had a attitude about him and really didn't want to be there. At times we thought he was being rude in his manor and attitude. We went on another tour and the guide was so different and really acted like he wanted to be there. It made a big difference on the tour and made it much more enjoyable. The tour itself was great, but it could of been a lot nicer if the guide was more interested in the people on his bus and what he was doing.
I'm so sorry, who was your driver?
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Couples |
| Posted on: | 2014/11/02 |
| Activity Date: | 2014/10/27 |
Reviewed by: Mike
Very enjoyable. Saw a very large sea turtle, no dolphins though, maybe wrong time of year. The boat crew was very professional and helpful. Would definitely go again.
| Rating: | |
|---|---|
| Packages: | Sail & Snorkel Tour |
| Attended as: | Couples |
| Posted on: | 2014/11/01 |
| Activity Date: | 2014/10/08 |
Reviewed by: Sang Park
We came here on our honeymoon and we had an awesome experience with Ocean Joy Cruises. We scheduled for the shuttle service and the bus was right on time to pick us up from our hotel. There was a little traffic to Ko-Olina but wasn't too bad. The bus driver kindly guided us through the entire ride and it was comfortable. The cruise staff were friendly and generous. They provided everyone with ginger pills to avoid motion sickness. Snorkeling was great too. Too bad that we didn't get to see the turtles but it was fun! The food wasn't fancy or anything but it was delicious and that first sip of an icy cold beer after snorkeling was heavenly. While we were having dinner, we got to see the group of dolphins swimming right next to our cruise which was phenomenal. The sunset, of course, it was breathtaking moment. My husband and I really enjoyed the cruise and we will definitely come back with our family in the future.
| Rating: | |
|---|---|
| Packages: | 2-for-1 Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/10/31 |
| Activity Date: | 2014/10/30 |
Reviewed by: han lee
first of all, people working on the boat was awesome, they were very very friendly, especially guy name mason was funny and very active and he was there every moment when we needed him
the boat was not too big and luckily we only had less than twenty people so a lot of room normally around forty people on the board. I suggest to take a pill before you go on because it really help you not to through up.
snorkeling was fun experience and they teach you everything you need to know and fun part was when you go into the water they feed the fish so the fish can come to you I'm talking about a lot of fish and it was so amazing and beautiful when can I get to see that many of fish.
after snorkeling it's cold right but this boat has warm water so you can take salt water out in warm water, that was pretty good idea for help from cold and windy weather.
the boat had every drink you could think of like from hot coffee to cold soda to alcohol beverage and people working on the boat took turn to be a bartender and they actually make good tasty drinks but just let you know that alcohol is only served after snorkeling.
I gotta talk and tell you about the food. it's most delicious Hawaiian pork bbq burger and charcoal grilled chicken was so so good and fresh Hawaiian fruits was one of my favorite
during the diner time captain called out to come out and we went out and guess what?!! dolphins were swimming by, not just one couple of Dolphins
it was my first time watching Dolphins swimming around and that was amazing time.
captain was very generous he didn't want us to miss every moment so he was keep looking out and around the ocean if anything it might be interesting for us.
overall this was the best experience for us and I truly and definitely recommend to try, love to go on the board and meet them again.
| Rating: | |
|---|---|
| Packages: | 2-for-1 Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2014/10/31 |
| Activity Date: | 2014/10/30 |
Reviewed by: Mary Butler
We took the afternoon dolphin watch cruise that set sail at 1pm. Saw some sea turtles and a dolphin pod from afar. The snorkelling was nothing great...lots of reef fishes and mostly dead coral. Being prone to motion sickness, I was elated at how wonderfully stable the catamaran was, and for once I actually enjoyed sailing instead of spending half my time being sick over the rails. In spite of my disappointment at not seeing dolphins up close, the afternoon turned out to be a really pleasant cruise along the beautiful Ko Olina coastline. The staff were attentive and friendly. My 3 year son threw a fit when I got him out of the choppy waters during the snorkelling session. Kudos to the staff who successfully quietened him down by giving him bread to feed the fishes from the back of the ship. Food was great. Pulled pork sandwiches, chips and fruit salad were delicious. All in all, a lovely afternoon.
Thanks Mary for the great review, and coming out with us! I'm glad you were able to enjoy our tropical waters and the hard coral that we have in Hawaii. Our waters are cooler than what you would experience in the Caribbean, so we don't feature the fanning type of coral- mostly the brain, and other types of more rock looking features. Did you know that 30% of our fish can only be found in Hawaii? Anyway, just thought we would share some fun facts. We love our jobs and glad we were able to share a great day with you. Take care and Aloha! Ko Olina Ocean Adventures
| Rating: | |
|---|---|
| Packages: | Sail & Snorkel Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2014/10/28 |
| Activity Date: | 2014/09/30 |
Reviewed by: miyu
We, the older participants among the young people and couples, were my husband, who was joining for the first time, and me, who had participated before. We were eagerly wishing to meet dolphins. Last time, we were tired from swimming and the visibility wasn't great, so this time we had high expectations! Many dolphins and turtles came to see us. Swimming with them was the best! I was so happy! However, there were too many people on the boat, so I wished for a bit more space.
若い人やカップルに混ざって参加した熟年の私たち、以前に参加した私と初めての主人。ひたすらイルカに会いたいと願いながら。以前は泳ぎ疲れ、透明度もよくない状態だったので今回は是非と期待!たくさんのイルカさんとカメさんが会いに来てくれました。一緒に泳げて最高!嬉しかった!ただ、船にたくさん乗り過ぎなので少し余裕が欲しかったです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2014/10/27 |
| Activity Date: | 2014/10/22 |
Reviewed by: maju
I made a reservation for my daughter who loves slides. Since we had kids with us, we opted for the all-inclusive course (which included transportation, lunch, and drinks). There were plenty of pools and slides for children, and there were many lifeguards, which made it safe to use. My daughter was thrilled and played to her heart's content until closing time.
However, the agency's service was terrible. They didn't come at the scheduled pickup time, and we had to call them to find out that a taxi would be coming. This resulted in a one-hour delay. There was no communication about the return pickup time or where lunch would be served, making the high cost feel wasted. Since we were staying in Ko Olina, I regretted not just taking a taxi myself and eating at one of the places inside, which would have been sufficient. I realize now that it was my fault for expecting service on par with Japan. It was quite unpleasant.
That said, WET & WILD itself is a lot of fun and I recommend it. I plan to go again next year.
スライダー好きな娘のために予約。子連れなので、オールインクルーシブ(送迎、ランチ、ドリンク付き)コースにしました。子供用のプールやスライダーがたくさんあり、監視員も多く安心して利用できた点はいってよかったです。娘も大喜びで、閉園ギリギリまでめいいっぱい遊んでました。
ただ、代理店の対応は最悪で、送迎の時間になっても来ず、こちらから電話してタクシーがくる次第。これで1時間のロス。帰りの送迎はどこに何時か、ランチはどこで何時かなど、何の連絡もなく高いお金を払ったのが無駄になりました。コオリナに宿泊していたので、こんなんなら自分でタクシーで行き、ランチも中に食べるところがあったからそれで十分だったと後悔。日本並みのサービスを求めた自分が悪かったと思うことにします。かなり不愉快でした。
ただWET & WILD自体はとても楽しいところでオススメです。来年もまた行く予定です。
Thank you for using our services.
However, I sincerely apologize for not being able to provide you with proper information regarding lunch times and pickup locations, which resulted in your dissatisfaction.
Considering the future, I have promptly shared your feedback with the operating company.
Thank you for taking the time to comment despite your busy schedule.
We look forward to serving you again.
VELTRA Customer Support Team
この度は、ご利用いただきましてありがとうございます。
しかしながら、きちんとしたランチのお時間や送迎場所などをお伝えできておらず、
ご満足いただける内容のご提供ができませんでしたこと、心よりお詫び申し上げます。
今後のことも考え、ご指摘頂きました内容に関して、早速催行会社へ共有させていただきました。
お忙しいところコメントいただきまして、ありがとうございました。
今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | BBQランチ食べ放題プラン(2015/12/31まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/10/26 |
| Activity Date: | 2014/10/10 |
Reviewed by: H.I
I was able to see both dolphins and sea turtles, as well as many other fish. The instructor was swimming with an octopus in one hand. The taro burger on the water was quite delicious. I only experienced a little bit of hula dancing, but it felt simple enough that I think I could do it. Although the morning starts early, it was a fulfilling experience that didn't feel like just a half-day tour. The staff were all bright and kind, making it a tour that anyone can enjoy!
イルカもウミガメも会うことができました。もちろん他の魚もたくさん。インストラクターの方はタコを片手に泳いでました。海上のタロイモバーガーもなかなか美味。フラダンスはさわり程度ですが、簡単なものですのでできるようになった気がします。朝は早いですが半日ツアーとは思えない充実した一時でした。スタッフみんなが明るく優しいので誰でも楽しめるツアーです!
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2014/10/20 |
| Activity Date: | 2014/10/17 |
Reviewed by: shell
We had such a great time both on the boat and in the water.
The food was great and staff members were all super nice and sweet.
I really appreciate it!
The only one bad thing for me was that I didn't remember/they didn't know how much it cost. I reserved this tour through the internet in advance like 10 days ago and payed with my credit card. Since my friends(there were 5 of us) tried to pay me by cash at the day of the tour but the voucher didn't mention about the price, I asked at the front how much they charged on my credit card. And the lady checked my name on the list and PC and said it's $485. I thought it's a little more inexpensive than I thought, so I asked her to double check and she said it's correct. So we just split the bill. But I found that they charged $695, which was the correct amount, after I left hawaii and got back home...Unfortunately all other friends are form other countries, so I gave up getting the difference in the bill from them. :(
I think the total amount should be on the voucher or at least they should have gave me correct info!
| Rating: | |
|---|---|
| Packages: | Sail & Snorkel Tour |
| Attended as: | Friends |
| Posted on: | 2014/10/18 |
| Activity Date: | 2014/09/28 |
Reviewed by: Cran2279
Amazing time and exceeded all hopes and exepectations
| Rating: | |
|---|---|
| Packages: | Waikiki Pick-Up |
| Attended as: | Couples |
| Posted on: | 2014/10/15 |
| Activity Date: | 2014/10/12 |
Reviewed by: カリンカリン☆
It seems I was lucky on the day I participated, as a large group of dolphins was found right away. Even without swimming, just floating with my face in the water, I could see the dolphins swimming just below us! There were baby dolphins too, and their calls were so clear; it was incredibly moving. We moved to another spot and also got to see sea turtles and beautiful fish. I was able to try stand-up paddleboarding as well, so I was very satisfied!
私が参加した日はラッキーだったみたいでイルカ先生の大群がすぐ見つかりました。泳がなくてもプカプカ顔付けて浮いてるだけで、私達のすぐ下をイルカ達が泳いで行きました!赤ちゃんイルカもいて、鳴き声もすごくはっきり聞こえてめっちゃ感動しました。場所を移動してウミガメ教授やきれいな魚達にも会えました。スタンドアップパドルもできたし満足!
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Solo Travelers |
| Posted on: | 2014/10/11 |
| Activity Date: | 2014/09/23 |
Reviewed by: linolino
This tour is an essential activity every time I visit Hawaii. There’s nothing quite like seeing dolphins and swimming with them; it’s so healing. However, this time, for the seventh visit, there were no dolphins... The sea was indeed quite rough, and it wasn’t a situation where the dolphins or turtles could relax.
During the cruising, the staff really tried to lift our spirits more than usual, but it was still disappointing. It seems that the dolphins headed to a completely different location from where they usually are, and the captain mentioned that it would be difficult to chase after them once we received that information due to time constraints. I understand that they are wild animals, and it’s beyond anyone's control, but is it really that difficult to catch information about dolphin movements every day before setting out?
A friend who was seeing dolphins for the first time was also very disappointed, but we agreed that maybe it was a chance to say, "Come back to Hawaii again!"
Next time, we’ll be waiting for you, dolphins!
こちらのツアーは、渡ハの度に欠かせないアクティビティです。イルカを見て一緒の海で泳ぐ、こんなに癒されることはありません。しかし、今回、7回目で初めて、イルカがいない。。。確かに、海はうねりが強く、イルカもカメも落ち着いて休める状況ではありませんでした。
クルージング中は、いつも以上にスタッフが盛り上げてくれましたが、やはり、残念に思いました。朝から、いつもとは全く異なる場所にイルカたちは向かったようで、その情報が入ってから追いかけることは時間的に難しいと、キャプテンから話がありました。自然の生き物ですから、仕方がないことは承知していますが、毎日、イルカの動向の情報をキャッチしてから、船を出すことは難しいのでしょうか?
今回、イルカを見るのが初めての友人も、とても残念がっていましたが、「また、ハワイにおいでよ」と、チャンスをくれたのかもね!と、納得しました。
次は待っててね、イルカさん。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Friends |
| Posted on: | 2014/10/08 |
| Activity Date: | 2014/09/14 |
Reviewed by: やちん
We participated as a couple with our 8-year-old son. We were very excited to swim with the dolphins multiple times and see them up close. It was reassuring to have a guide from Japan, which made us feel safe participating. The guide was flexible and adapted to the dolphins' situation, allowing us to fully enjoy our time.
夫婦と8才の息子とで参加。何度もイルカと泳ぎ、間近でみることができて大変興奮しました。また日本の方がガイドなので安心して参加できます。イルカの状況によって臨機応変に対応されていたので、充実した時間を満喫することができました。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2014/10/06 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for using our services. However, I sincerely apologize that we were unable to meet your expectations.
Regarding the meeting time, due to the presence of other customers, it is currently difficult for us to wait if the time passes. Additionally, concerning Tantalus Lookout, we have a fixed schedule from the beginning, and we have included this information on the page for your reference when making meal reservations.
I apologize for any unclear points due to the amount of detailed information provided. We will strive to improve, and we appreciate your continued support.
Thank you for taking the time to share your experience.
VELTRA Customer Support
この度はご利用いただきまして、ありがとうございます。
しかしながら、ご満足いただける結果となりませんでしたこと、心よりお詫び申し上げます。
集合時間ですが、他のお客様もおりますため、お時間が過ぎてしまいますとお待ちすることが
難しいのが現状です。また、タンタラスの丘に関しては、始めにスケジュールが確定しておりますため、
お食事のお申込みの際に参考にしていただけますようページに記載させていただいております。
詳細内容の記載も多いため、お客様にわかりづらい点等ございまして、申し訳ございません。
改善に努めてまいりますので、今後ともよろしくお願いいたします。
お忙しいところ体験談のご投稿ありがとうございました。
VELTRAカスタマーサポート