All Reviews for Ko Olina & West Coast

Best snorkel trip I’ve ever done. Crew was great and entertaining and would definitely book again.

I wanted to swim freely, so snorkeling after swimming with the dolphins was the best! The water was clear and felt amazing, and I could also swim with sea turtles! I was very satisfied with the stand-up paddleboarding too!

自由に泳ぎたいと思っていたので、イルカと泳いだ後のシュノーケリングが最高でした！
水も綺麗ですごく気持ち良くて、海ガメとも泳げます！SUPもやらせてもらい大満足でした！

From small play equipment for young children to thrilling slides, kids of all ages can enjoy themselves. It gets crowded during lunchtime, leading to long lines, which reduces playtime. I recommend purchasing tickets early. The food was very delicious! I highly recommend the fries!

小さな子向きの遊具から絶叫スライダーまで、どの年齢の子もそれぞれに楽しめました。
昼食時は混み合うため、行列になります。遊ぶ時間が減ってしまいました。早めに購入したほうが良いと思います。フードはとっても美味しかったです！フライズがオススメ！

We had a very enjoyable time with our family of seven this time. We would like to go to Hawaii again. Thank you very much for this experience.

このたびは家族7人でとても楽しい時間を過ごすことができました。またハワイに行きたいと思いますこのたびはどうもありがとうございました

I experienced zip-lining for the first time, and the exhilaration along with the cheerful staff made it incredibly fun. I’ll definitely come again next year!

初めてジップラインを体験しましたが、その爽快感とスタッフの方々が陽気に盛り上げてくれて、メッチャ楽しかったです。また来年も来ま～す！！

The slide was super fun while screaming! It wasn't too crowded, so I was able to enjoy the whole day. The all-you-can-drink soft drinks were great too, as I didn't have to bring any drinks with me.

絶叫しながらのスライダーが超楽しかったです！それ程の混雑でもなく一日楽しめました。ソフトドリンク飲み放題なのも、飲み物を持っていく必要がなくてよかったです。

I was initially anxious about the conditions of the sea (during the bus ride from Waikiki), but the crew who greeted us in Japanese quickly eased my worries. We encountered a pod of dolphins twice, and I was moved by their twist jumps right in front of us! It was a wonderful experience. The crew was really cheerful, and we laughed a lot, creating lovely memories. There were a few people who felt seasick, but I took motion sickness medication beforehand, so I had no issues. I also didn't experience any motion sickness after returning. The rental of dive suits was helpful as it kept me warm. Additionally, make sure to put your belongings in a waterproof bag, or they will get soaked.

潜る海の状況がわからず(ワイキキからバスでの移動に)不安がありましたが、バスで迎えてくれたクルーの日本語がうまく不安はすぐになくなりました。
2回もイルカの群れに出会い、目の前でツイストジャンプには感動！！素晴らしい体験でした。
また、クルー達はほんと愉快だし笑いっぱなしで素敵な思い出になりました。
船酔いで体調を崩している人も何人かいましたが、事前に酔い止めを飲んで参加したので問題なし。戻ってからの丘酔いもありませんでした。
ダイブスーツのレンタルも寒くならずに助かりました。
あと荷物は防水バックに入れないとビチョビチョになります。

I thought the lazy river was closed, but when I passed by around 1 PM on my way out, it was open. Other attractions, like the surfing experience, were closed, giving the impression of a low season operation.

Be aware that the bag check at entry takes quite a bit of time, and only water (one bottle per person) is allowed to be brought in; food and juice are not permitted.

流れるプールが閉鎖されていると思いきや、13時頃の帰る時間に通りかがったらオープンしていた。他にもサフィン体験のようなアトラクションも閉鎖されていて、閑散期の営業体制のような感じを受けた。
入場時の荷物チェックにかなり時間がかかることと、水(一人一本まで)のみの持ち込みが許され、食品やジュース類は持ち込めないことに注意。

My second-grade son and my parents, who are over 70, participated without any issues and had a great time. The harnesses and safety belts were thoroughly checked and secured, which made me feel very safe.

小学2年生の息子や70を超えた両親も参加しても、何の問題もなく楽しめました。
ハーネスや安全帯もしっかりと確認してつけて頂き、とても安心できました。

Fantastic and energetic staff. Customer service was wonderful. Saw many Dolphin immediately. The guides in the water during the snorkeling time. Water was a little choppy and several customers were sick. Can’t do one thing about that, however, there needs to be another water cooler on the main level and one on the top level. Hydration is a must in these situations and water needs to be readily available for these people. Also, bigger cups. Lastly, during the swim on your own time, we saw a bunch of fish, but the wind was blowing the boat away from the swimmers and it was difficult to catch up. I would suggest a long rope line in the water with a orange float on the end that people can swim to when the boat is blowing away from the swimmers. Quick lunch a was good and well planned. Overall, we had a wonderful experience. Would highly recommend this tour!!!

I was taken care of three years ago as well. I was moved to see that some of the staff members I had met before remembered me. My daughter, who participated previously, was 7 years old and scared to swim in the deep sea, so my wife stayed close to her, and I couldn't see much, which made me want to try again. This time, my daughter is now 10 years old and happily went into the sea, where she was able to see dolphins and honu (sea turtles) clearly.

On the boat, all the staff members were very kind and cheerful, making the time pass quickly. However, one thing I found disappointing was that they introduced a new two-story boat that can accommodate about 70 people. Because of this, there was less opportunity for conversation with the staff, and when swimming to see the dolphins and honu, there were too many people, leading to frequent collisions among guests, which was unfortunate.

３年前にもお世話になりました。
スタッフは以前お世話になった方もおられ、しかも私の事を覚えてくれていたことには感動しました。以前参加した娘は７歳で深い海で泳ぐのが怖いと海に入れず、妻が付きっ切りとなりあまり見れなくてリベンジしました。今回は娘も１０歳となり平気で海にはいりイルカとホヌをしっかり見れたと喜んでおりました。
船上でもスタッフの皆さんがとても親切で明るく盛り上げて頂き、あっと言う間に時間が過ぎてしまいました。 ただ一つ残念に思ったのは新型の船を導入し２階建ての船となっており７０名ほど乗れるそうですが、その分スタッフとの会話も減りイルカやホヌを見に泳ぐときも人が多すぎて密集し、お客さん同士がぶつかることが多々あり残念と感じました。

There were few dolphins. Even when I could see them, they were quite deep down (or far away), and I was busy chasing after the dolphins that kept getting further away. I had imagined a scene where I could swim relaxed in parallel among a large group of dolphins. I was disappointed because there were no corals and the visibility wasn't that great. However, the staff's response was wonderful.

イルカが少なかった
見れてもかなり底の方（OR離れている）で、どんどん離れていくイルカを追いかけるので忙しく。。
沢山のイルカの群れの中、並列でリラックスして泳ぐようなイメージだったので・・
サンゴも無い場所で透明度もそこまで高くなかったでがっかりした。
ただメンバーの方の対応は素晴らしかったです

It was a tour with a significant element of luck, but I was able to swim safely. It became a very good memory. It's a shame it was far away.

運要素が大きいツアーでしたが、無事泳ぐことができました。とてもよい思い出になりました。遠いのが残念でした。

I visited on August 10th.
They generally accommodate English speakers, but they showed us a Japanese video on a tablet for the safety instructions, which helped a lot.
They patiently explained everything in detail, using gestures, so I was able to understand and felt safe while having fun.
The staff were very cheerful and kind, which was great.
We ended up taking our time, and although we ran a bit late, they arranged for our group to be taken back to the hotel.
Since we didn't encounter any other Japanese groups, it might still be a hidden gem for Japanese visitors.

8/10に行ってきました。
基本的に英語対応ですが、安全装置の説明は日本語動画をタブレットで見せてくれたのでよく分かりました。
細かい説明も随時身振りを混ぜながら根気よく説明していただき理解でき、安心して遊べました。
スタッフの皆さんはとても明るく親切で良かったです。
ゆっくり遊んでしまった私たちは終了時間が少し遅くなってしまったのですが、私たちのグループだけでホテルまで送っていただきました。
他に日本人グループに会うことがなかったので、日本人にはまだ穴場なのかもしれません。

After being picked up at the hotel early in the morning, we received a tour briefing from the tour photographer and driver until we headed to the bus. There were quite a few participants that day, so the group was split into two buses. On the boat, there were some very energetic guides, just as mentioned in the reviews, who kept us entertained throughout the trip. Unfortunately, we only saw dolphins once. There were so many people that it was a struggle to swim with the guides. I felt that I would like to participate when there are fewer people. However, it wasn't that we didn't see anything at all; I was really happy when I saw a dolphin swim right underneath me. The snorkeling didn't feature the colorful fish that you often see in pictures, and I didn't encounter any sea turtles, but it was my first time swimming surrounded by so many fish, and I really enjoyed it. I felt a bit seasick towards the end and wasn't feeling well, but I was able to enjoy the slide and cheeseburgers. It seemed that there were so many people that activities like stand-up paddleboarding weren't mentioned at all, and only the slide was available. If you want to do those activities, it might be a good idea to communicate that clearly to the guides. It felt like the time went by very quickly, but personally, I was at my physical limit, so I was satisfied with that. However, I thought it would be nice if there were tours that allowed for a more leisurely pace with breaks to enjoy the ocean.

早朝ホテルでピックアップされた後、バスで向かうまで、ツアーのフォトグラファーと運転手さんからツアーの説明を受けました。この日は参加者がかなり多く、バスが2台に別れているとのことでした。船には口コミにあったようにかなりハイテンションなガイドさんたちがいて、終始楽しませてくれました。イルカは残念ながら一度しか見られなかったです。人が多すぎてガイドさんと一緒に泳ぐのも必死でした。もう少し人数が少ない時に参加したいと感じました。それでも全く見れないということもなく、イルカが自分の真下を通っていくのを見れた時は本当に嬉しかったです。シュノーケリングはよく写真で見るようなカラフルな魚という感じではなかったし、ウミガメにも出会えなかったけれど、たくさんのお魚に囲まれて泳ぐのが初めてでとても楽しめました。少し船酔い気味で最後は気分が悪かったですが、スライダーやチーズバーガーも楽しむことができました。サップなどのアクティビティは人が多かったからなのか、全く案内されず、スライダーしか用意されていませんでした。やりたい場合はきちんとガイドさんにお伝えしておくと良いのかもしれません。かなりあっという間に感じましたが、個人的には体力的にあのくらいで限界だったので納得することができましたが、もっとゆっくり時間をかけて休憩も挟みながら海を楽しむことができるツアーがあってもよいのかなぁと思いました。

My husband and I participated together. We skied long distances in the great outdoors. On the third and sixth runs, we were able to ski side by side and film each other, creating precious memories.

After finishing the runs, I felt truly refreshed. The scale and environment felt uniquely Hawaiian.

With two instructors dedicated to the four participants, I felt reassured. The two ladies who joined us were elderly, but they enjoyed themselves as if they were children again. I would love to do this again.

夫と二人で参加しました。大自然の中を、長距離滑走します。また、3本目と6本目は二人で並行して進み、お互いの動画を撮ることが出来たので、貴重な思い出になりました。
滑走し終わった後は、本当にスッキリします。スケールも環境も、ハワイならではという感じです。
4人の参加者に2名のインストラクターが付きっきりで面倒を見てくれるので、安心でした。また、私たちとご一緒したお二人は高齢のご婦人でしたが、子供に返ったように、楽しんでおられました。また、リピートしたいと思います。

The boat was rocking a lot. Even I, who have never experienced seasickness before, felt nauseous, and my family vomited. The people sitting around us were also vomiting.

As soon as we got on the boat, the staff explained that if someone felt like they were going to vomit, they could use a bucket, which was available at their feet. It seems that vomiting is an expectation for the staff as well. People were continuously vomiting, and the staff efficiently handled the mess.

Additionally, there is a restroom on the boat, but it was clogged with other people's waste. Even though I needed to use the restroom, I felt sick looking at the toilet filled with others' waste and held it in.

Finally, we had cheeseburgers on the boat, but the patties were very tough and unappetizing; it was something you couldn't eat unless you were extremely hungry. After returning to the hotel in the afternoon, I continued to feel nauseous, and I spent the next day feeling unwell as well.

船が凄く揺れます。今まで船酔いしたことのない私も酔って気持ち悪かったですし、家族は嘔吐しました。周囲に座っていた人達も嘔吐していました。
船に乗ってすぐにスタッフの方が嘔吐しそうな時はバケツを持っていくとか、バケツは足元にあるとか説明していました。スタッフからしても嘔吐するのは前提なのでしょうね。皆さん次から次へと嘔吐していて、スタッフが手際よく嘔吐物の処理をしていました。
また、船にはトイレがありますけど、トイレは流れずに他人の大便が溜まっている状態でした。私は大便をしたくても他人の大便が多数溜まっている便器を見て気持ち悪くて我慢しました。
最後に、船の上でチーズバーガーを食べるのですけど、このハンバーグがとても固くてまずくて、よほど飢えていないと食べられるような物ではありませんでした。
お昼過ぎにホテルに戻ってからもずっと気持ち悪い状態が続き、翌日も体調が悪いまま過ごしました。

This time, I booked a plan without lunch and with a one-day pass, and I added a cabana reservation. The cabana is a bit pricey, but it provides a space with a roof and curtains, so I didn't have to worry about being seen and was able to relax comfortably on the bed. It comes with mineral water and fruit, and you can also order food by phone, which is great.

Although it's unrelated to the plan, last time I went on a Sunday, it was very crowded, and the wait times for attractions like the slides were long. I couldn't secure a good spot to rest and couldn't enjoy myself comfortably. This time, since it was a weekday, it was relatively empty, the wait times for attractions were short, and there was plenty of space, which was nice. I definitely recommend going on a weekday.

As for the lunch buffet included in the meal plan, there weren't many types of dishes, so personally, I thought a plan without meals might be fine. However, there is the advantage of not having to worry about the hassle of going to buy food or finding a place.

今回はランチなしの送迎と1日券のプランで申込み、カバナを追加予約しました。カバナはちょっと高額ですが、屋根とカーテン付きスペースが確保できるので人目が気にならず、ベッドでゆっくり休めました。
ミネラルウォーターとフルーツが付いていますし、電話で食事注文も出来るので良いです。
プランとは関係ないですが、前回、日曜日に行ったところ、とても混雑していて、スライダーなどのアトラクションの待ち時間が長いし、休憩場所も良い場所を確保出来ず、相席でゆっくり楽しめませんでした。今回は平日でしたのでわりと空いていて、アトラクションの待ち時間が短く、場所も余裕があって良かったです。行くなら絶対平日をおすすめします。
食事付きプランのランチビュッフェは、料理の種類があまり多くなかったので、個人的には食事なしのプランでも良いかなと思いましたが、食事を買いに行く手間や場所を考えなくて済むという利点もあります。

The crew was very attentive and accommodating. We saw dolphins 2 out of the 3 drops and it was just amazing! We highly recommend this excursion ;) Our group ranged from 13 yrs old to 34 and we all enjoyed ourselves

I recommend buying something at ABC Store. Since I don't research much, it's best to sneak it into the bottom of your bag. There is a shop, but the staff lacks motivation, and you may have to wait in line for over 30 minutes in an area without shade. They serve food that has flies on it, so you should bring your own food to avoid getting caught.

ABCストアで何か買っていくことを進めします。あまり調べないので荷物の底に忍ばせておけばよいです。売店はありますが、店員はやる気なく、日陰のない所を30分以上並ばせられます。ハエがたかっている食べ物を出されるので持ち込みがばれないよう持っていくべきです。

When we arrived at the port and got off the shuttle bus, a veteran staff member, who apparently was in charge of middle school groups, abruptly announced that he would be switching places with the guide in charge of university groups. This surprised guide B, who was in charge of the university group. This staff member, although Japanese, has been in Hawaii for so long that he seems to have lost touch with the sensibilities of Japanese travelers, making him come off as annoying to those visiting from Japan.

Because of the sudden change in responsibility, the questions we had from the bus were not passed on, and despite having communicated that we were not confident swimmers, we were left unattended. It was mentioned that there would be souvenirs, but neither adults nor children received anything. We opted for the package that included snorkeling, SUP, and canoeing, but it only lasted about 20 minutes. At this rate, we might as well have gone with the middle school option. The difference in price was wasted.

We did see dolphins, but that was just due to good timing and not because of this company. Next time, I will choose a different tour company.

港に着いて送迎バスを降りたらいきなり中学担当だったらしいベテランスタッフAが、大学担当のガイドと入れ替わると言い放った。
これには大学担当のガイドBもビックリしていました。
このA、日本人だけど長年ハワイにいて日本人の感覚が麻痺しちゃってるのか、日本から来た旅行者にはウザく感じる。
急に担当変更するから、バスの中での質問事項が引き継がれておらず、泳ぎに自信がないと伝えていたのに放置。
お土産付きとあったが大人も子供も貰えず。
シュノーケル.SUP.カヌー付きにしたのに合わせて20分程度で終了。これなら中学でよかった。中学との差額が無駄だった。
イルカには会えたけどそれはこの会社のお陰ではなく、タイミングが良かっただけであって、次回は他のツアー会社を選びます。

It was extremely crowded, likely due to the summer vacation period. We entered at 10:30 in the morning, but we had to exchange our voucher for admission tickets at the reception, which caused a 20 to 30-minute delay at the entrance. We also waited 20 to 40 minutes for attractions and spent an hour in line at the lunch stand. Since the return bus was at 3 PM and we had to stick to that schedule, we were in the changing room by 2:30, so we only managed to go on four attractions. It's unacceptable to wait an hour at the stand when outside food and drinks are not allowed. They should either increase the number of staff or the number of stands. Additionally, I noticed some signs of aging in the facilities, and I was a bit worried about whether maintenance was being done.

夏休み期間のせいもあり、めちゃくちゃ混んでいました。朝は10:30入場だったのですが、バウチャーを受付で入場券に換えないといけないので入口で並び入場に20〜30分のロスがあり、アトラクションも20〜40分並んだのとランチの売店も１時間並びました。迎えのバスが15時で時間厳守なので14時半には更衣室だったので結局アトラクション4つしか乗れませんでした。飲食の持ち込み不可なのに売店１時間待つのはありえないです。だったらもっと人を増やすか売店数を増やすかしてほしい。あと老朽化が目につきました。メンテナンスをしているのかちょっと心配でした。

This is a place we always visit whenever we go to Hawaii. It's the kids' (ages 13 and 10) favorite pool. It has attractions that are hard to find in Japan.

The private cabanas are a must for adults. They create a luxurious atmosphere. Drinks and food can be delivered with just a phone call.

One thing to note is that it gets really hot, so applying plenty of sunscreen is essential. I was preparing to bring snacks and alcohol, but they were confiscated during the bag check at the entrance. They will return them to you when you leave.

Time-wise, there were no issues. Initially, I thought the time might be too short, but we were able to play without getting bored, and it felt just right.

毎回必ずハワイに行くときには行く場所です。
子供たち（13才、10才）が一番お気に入りのプールです。
日本ではなかなかお目に掛れないアトラクション揃いです。

専用カバナも大人には必須ですね。リッチな気分を演出してくれます。
飲み物、食べ物を電話一本で配達してくれます。

注意事項は何せ暑いので、日焼け止めクリームを多く塗ることでしょうか。
おやつ、アルコールを持ち込もうと準備していましたが入口の荷物チェックで回収されました。帰りに返してもらえます。
時間的にも問題なく、当初は時間が短いかな？と考えていましたが飽きずに遊べちょうどいい感じです。

I arrived at Wet 'n Wild just before opening, and I felt reassured by the clear explanation of the return time and location. Upon arrival, I first exchanged my voucher for tickets. After that, there was a baggage check, and any food found would be confiscated but returned upon leaving. I enjoyed various slides and pools in the park. The return time was set for 3 PM, but I would have liked to play longer, so I would be happy with a 4 PM return time.

ウェット アンド ワイルドには開園間際に着き、帰りの時間と場所の説明もきちんとあったので安心でした。
到着してまずはバウチャーからチケットに引き換えます。
その後手荷物検査があり、食べ物は見つかると没収され、帰る時に返却してもらえます。
園内では様々なスライダーやプールを楽しみました。
帰りが15時集合だったのですが、もっと遊びたかったので、16時集合だとうれしいです。

Our activity was rescheduled by the company for a 3 days later which we received a gift for our inconvenience. When we arrived we quickly realized that there were going to be many people going. I was expecting a much smaller group. Our family of 5 decided to ride on the upper deck and had the best time. Our main guide was Oliver who was very friendly and funny. He made our experience very enjoyable. The entire crew was friendly as well. The Captain proceeded to try to find dolphins. Much to our dismay he was unable to locate them but he drove all over trying his best to locate them. With the changes in the water with the hurricane 1300 miles away the dolphins had retreated to deeper waters. This didn't take away from our very fun experience. We were able to snorkel for a good amount of time where we did see a turtle. Other water activities were available as well. There were 2 photographers on board.. 1 which was in the water as well. We were fed lunch very efficiently and the staff made sure we had everything we needed. We were treated to 2 hula dancers which was a lot of fun. I would recommend this experience to anyone. A great
crew and a fun adventure!

The hotel shuttle arrived on time, which was great, but there was supposed to be a park souvenir included in the fee, and we didn't receive anything, which disappointed the kids. The BBQ food was also cold, and I thought it might have been better not to include it. The three days of free Wi-Fi was a nice touch.

ホテルの送迎は、時間通りに来てくれて良かったですが、料金に含まれるなかに
パーク記念品とありましたが何も頂けなく子供が残念がっていました。
BBQ の料理も冷めていて、付けない方が良かったかなと思いました。Wi-Fiが3日間無料付きは、良かったです。

I was looking forward to the all-you-can-eat BBQ lunch and all-you-can-drink soft drinks, but the BBQ was quietly placed inside a dimly lit shed-like building, which brought my mood down. There were few side dishes, and the eating area was swarming with flies. Perhaps because my expectations were high, I was quite disappointed.

The all-you-can-drink soft drinks also had limited options and few places to order from, so in the end, I only had two cups.

Not having a proper changing area was also a downside.

However, the slides had short wait times and were enjoyable.

BBQランチ食べ放題、ソフトドリンク飲み放題を楽しみにしてましたが、BBQは薄暗い小屋っぽい建物の中にひっそりと置かれていて、気分がダウン。おかずも少なく、食べる場所はハエがたかってるし、期待値が高かったせいか、かなりがっかり。
ソフトドリンク飲み放題も、種類が少なく、頼める場所も少なく、結局、二杯しか飲みませんでした。
ちゃんとした着替える場所がないのもいけてませんね。
スライダーはどれも待ち時間が少なく楽しめました。

I got seasick and motion sick, but it was amazing to see a large group of dolphins and cute sea turtles up close! The photographer who was with us was really energetic and fun, and he took a lot of wonderful photos. I would love to use this service again when I go to Hawaii next time.

船酔いと波酔いしてしまいましたが、イルカの大群と可愛いウミガメを間近で見れて最高でした！
同行していたカメラマンがすごくテンション高くて楽しい人で、素敵な写真を沢山撮って頂きました。
またハワイに行く時があれば利用したいです。

First, regarding the hotel shuttle, because it visits various hotels, the time spent on the bus can be quite long. I was one of the last to be picked up at the Hyatt, so it took about an hour, but those who were picked up first should be prepared for around two hours. This might be a concern for those who need frequent bathroom breaks. It seems that many delays are often caused by participants themselves, such as those who arrive late or go to the wrong meeting point. Once you leave Waikiki, it takes about 30 minutes to arrive using the highway.

We arrived at the site before 10:30. Tour participants lined up at a designated window to receive their tickets and then queued at the gate. The gates opened at 10:30, and while the line wasn't too long, the entry process took some time for each group. Many Japanese visitors had their partially consumed plastic bottles confiscated during the security check. Additionally, there were Japanese guests who lined up at the gate without receiving their tickets, which also caused delays.

After successfully entering, we went to rent a locker. The lockers are rented using a credit card at a terminal, which was a bit confusing, but since it supports Japanese, it wasn't a problem if you stay calm while operating it. The number of lockers is significantly fewer compared to large pools in Japan (like Toshimaen). I wonder what happens if they run out. Perhaps it means that not many people come.

Once we changed, we could finally enjoy ourselves, but by that time it was around 11:00. We were told to return to the bus by 15:00, so if we planned to leave by 14:30, we only had about three and a half hours. Considering lunch time, we effectively had less than three hours, which felt overwhelmingly insufficient. The kids seemed to feel they hadn’t played enough. I had a plan that included shuttle service and a day pass, but those who added a lunch buffet or bodyboarding experience would likely feel even more pressed for time.

The facility itself is more compact than I expected, so moving around doesn't take too long. The crowds are also much lighter compared to Japanese pools, which is a plus. However, there seemed to be only one place to buy lunch, so during peak times, there was quite a wait. It would be good to stagger meal times to save some time.

As for the attractions, overall, they were enjoyable. There are many types of slides that you can't experience in Japan. However, one downside is that some slides require specific floatation devices, and there simply aren't enough of them. Particularly, there were hardly any floatation devices for sliding with children (there were relatively more for single riders). Some of the available ones had holes and were deflated when I picked them up. I really hope this gets improved. With time already being tight, waiting to get a floatation device is frustrating.

The wave pool has large waves and a long duration of waves, which is great. However, there are some rough areas on the floor that could cause scrapes if you're knocked around by the waves. The lazy river is average; the distance for one loop isn't very long. Also, there isn't a typical "just a pool" like you find in Japanese facilities. This is likely why the entire facility is compact, but it doesn't allow for much swimming practice. If you want to swim, you might as well do it in the wave pool when there are no waves.

Overall, the facility is good and enjoyable for adults as well, but the limited time and lack of floatation devices for the slides are drawbacks. Additionally, some attractions are closed at certain times, which is disappointing. I wonder if the closing times are posted somewhere.

The return time of 15:00 does feel early. Perhaps it's to allow for an earlier return to Waikiki so that guests can enjoy shopping as well.

As a time-saving tip, consider wearing your swimsuit in advance and staggering lunch times to reduce waiting at the concession stands.

まずホテルからの送迎ですが、色々なホテルを廻る関係でバスの中にいなければならない時間が長い。自分はハイアットで最後の方だったので1時間位だったが、最初の方にのったひとは2時間くらいは覚悟しないとダメそう。そうなるとトイレが近い人は少し心配。(時間通りに来ない人や集合場所を間違える人など、参加者自身が原因の場合が多そうだが。)ワイキキを出発すればハイウェイ使って30分で着く。
現地には10時半前に到着。ツアーの人はツアー限定の窓口にならんでチケットを貰い、ゲートに並ぶ。10時半開場で列自体はそんなに長くないが一組の入場に時間がかかる。持ち物検査で飲みかけのペットボトルを没収されている日本人が多い。また、チケットを受け取らずにゲートに並んでいる日本人もいて、その対応にも時間がかかっている。
無事入場したあとはロッカーを借りにいく。 端末でクレジットカードを使って借りるタイプで少し戸惑うが日本語対応されているので、冷静に操作すれば問題ない。ロッカーの数は日本の大規模プール(豊島園とか)に比べると圧倒的に少ない。いっぱいの場合はどうするのだろうか。そこまで人はこないということだろうか。
着替えがすめばようやく遊べるが、だいたいその時点で11時頃。15時にはバスに戻ってきて下さいと言うことだったので、14時半にはあがるとすると3時間半しかない。昼御飯の時間も考慮すると実質は3時間もないので圧倒的に時間が足りない。子供は全く遊び足りない様子だった。自分は送迎と１日パスのプランだったが、昼食ブッフェやボディーボード体験を入れた人は更に時間におわれるだろう。
施設内は予想よりもコンパクトな作りなので移動にはそこまで時間はかからない。混雑も日本のプールに比べたら遥かに少ないのでその点は快適。ただ昼購入場所は自分が見た限り一ヵ所しかないので昼時はかなり待つ。時間をずらすなどして少しでも時短したいところ。
肝心のアトラクションについては総じて楽しかった。日本では体験できない種類のスライダーも多く楽しめる。ただ不満としては、専用の浮き具がないと滑れないものがあるが、浮き具の数が絶対的に足りない。特に子供と一緒に滑るための浮き具がほとんどなかった。(一人用は比較的多くあった)。せっかくあった！と思って手に取ると穴が開いていて空気が抜けているものもあった。これは是非改善して貰いたい。ただでさえ時間が足りないのに浮き具を得るまでの待ちは痛い。
波のプールはウェーブが大きくウェーブの出る時間も長いのがうれしい。ただし床がザラザラな場所があり波にあおられて擦りむく恐れあり。流れるプールは普通。一周の距離はそんなに長くない。また、日本のプール施設にあるようないわゆる‘‘ただのプール’’はない。これが施設全体をコンパクトにできている理由でもあるが、泳ぎの練習などはあまりできない。あえてやるなら、波がないときの波のプールくらい。
全体的に言えば施設自体は良く大人でも楽しめるが、時間が少ないのとスライダー用浮き具がすくないのが難点。あとは時間帯により閉鎖しているアトラクションがあるのが不満。閉鎖時間はどこかに書いてあるのだろうか。
帰宅集合時間が15時というのはやはり早い。もしかしたら、ワイキキに早く帰れるからショッピングも楽しめるという配慮なのかもとも思った。
時短テクニックとしては、予め水着を着ておく、昼御飯時間をずらして売店に並ぶ時間を減らす。

This is our 2nd time on the surf bus. Cousin Kevin was great! He catered to all families. Gave us great info on what to look at and eat. I like this tour because I can relax and enjoy rather than driving and having to find parking, buy tickets, and do all the work that I usually have to do!