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Oahu
It was a wonderful way to be greeted my husband was surprised and touched we had them.
I appreciate the guy who met us in the arrival area. Although it lacks enthusiasm and hospitality.
I appreciate the guy who met us in the arrival area. Although it lacks enthusiasm and hospitality.
Wanted to surprise my partner with her first traditional Hawaiian 🌺 lei greeting :) both beautiful and smelled amazing !
Glenn was great he met us at baggage claim and when he was done he even helped with our baggage to the awaiting car I had.
My husband and I surprised my parents with a lei greeting in the airport upon our arrival in Honolulu, Oahu. Our greeter was wonderful and the leis were beautiful! I especially loved the leis the guys are wearing, they were so unique. Perfect start to any Hawaiian vacation!
Surprised my wife with a Lei greeting and it was spectacular
They were in contact with us the entire time. Their communication was spectacular! They were there before we got there, waiting with the sign and made it extra special to start off our anniversary trip!
Mi family loved them !
A nice experience when visiting Hawaii for the first time.
Kei greeter was very friendly and had very Hawaiian greeting for us
Aloha Linda! Thank you for sharing your wonderful photo with us! We'll be sure to share your feedback with your Greeter, Adriana! We hope you return to the islands in the future!
No one was there, and I couldn't receive anything. I want my money back. Anyway, there was no one who seemed to be in charge. I question the quality of the service.
誰もいない、受け取れない。お金を返して欲しい。とにかくそれらしい人はどこにもいなかったです。サービスとしてどうかと思います。
I recommend not applying.
申し込まないことをオススメします。
We would like to respond on behalf of the VELTRA staff.
We sincerely apologize for the inconvenience caused during your important trip, which you were looking forward to, as you were unable to receive the service.
On the day of your arrival, the staff from the operating company was waiting at the exit of Honolulu Airport, but it is possible that it was at a different exit from where you were. We are truly sorry that we could not present you with the lei at the airport despite your reservation.
To prevent such occurrences in the future, we will work diligently with the operating company to confirm and improve our processes.
We sincerely look forward to your next visit.
VELTRA Travel Consultant
ベルトラスタッフよりご返信させていただきます。
この度は、せっかく楽しみにしてくださっていた大切なご旅行におきまして、サービスをお受けいただけなかったことを心よりお詫び申し上げます。
当日は、催行会社スタッフがホノルル空港の出口にて待機しておりましたが、お客様とは別の出口であった可能性がございます。
せっかくお申し込みいただきましたのに、空港でレイをお渡しできず、誠に残念に感じております。
今後このようなことが起こらないよう、再発防止に向け、催行会社との確認・改善に尽力してまいります。
またのご利用をスタッフ一同、心よりお待ちしております。
VELTRA トラベルコンサルタント
Translated by OpenAI
Everything was perfect. We were the envy of our group. When we got to Honolulu airport our greeter was right there
Very professional and sweet greeter met us with beautiful flowers. Well worth the money! Thx!
Greeter met us as we expected and was very welcoming. The flowers were fresh and beautiful. Exceeded our expectations.
Greeter was there waiting. My niece was walking towards him and she was amazed. Incredible experience. 100 percent worth it!
Aloha Cin! Thank you for your wonderful review! The greeter, Glenn, was glad to have assisted you and your niece at the baggage claim carousel, and he was advised of your kind words. We truly hope you enjoy your time on the island, and we look forward to providing lei again to you in the future. Mahalo!
Great communication and met our greeter and baggage claim. Easy and carefree.
The staff member who met us was constantly in contact with my via text, easy to locate and very nice.
Aloha Monica! Thank you for reaching out to us about your greeter, Jenna! We are glad she was able to provide your lei to you at the carousel. She is awesome, and we truly hope this kick-started your vacation. It is with great hopes that you all had a wonderful time on the island! Mahalo Nui!
Great 1st impression in Hawaii! It was so welcoming!! Friendly, helped us get where we needed to go for rental car.
Aloha Brenda! Thank you for your review of Jenna! She is one of our newest staff members, and she brings up the sweetest vibes. We are glad she was able to assist you to where you needed to go, and we hope you had a wonderful stay on the island~ Mahalo Nui Loa!
Lisona was waiting with Leis and a luggage cart at baggage claim. Super helpful and offered to take pictures of us. Great service!
My sister and brother-in-law were delighted and surprised with their late greeting. So happy I had arranged for that with you. Our greeter was able to find us amidst the confusion of finding bags and a long travel day. Really appreciate that!
Aloha Cynthia! Thank you for the wonderful review! Your greeter, Leisha, was very happy to greet you all. We hope your visit to the island was an eventful one~
This was really great, our plane was a little late but everything worked out perfectly and the flowers were fantastic. Thank you again this was wonderful!
Great communication, and a very beautiful lei presentation! Made us feel very welcome to Hawaii and a great first experience on our vacation. Definitely worth the money.
I put on the lei, took a confirmation photo, and they also took a photo with our smartphone. When I was asked about transportation to the hotel and mentioned a taxi, they guided me to the taxi stand. The staff was very kind. Thank you very much.
レイをかけ、確認の写真を撮り、私たちのスマホでも写真を撮っていただきました。ホテルまでの交通手段を聞かれ、タクシーとわかると、乗り場まで案内してくれました。親切なスタッフさんでした。ありがとうございました。
Aloha, Sakura Saku!
Thank you for your review! It's wonderful that your regreeter, Glen, was able to assist you. Did you enjoy your visit to Oahu?
Mahalo!
-- Jesse
アロハサクラサク！
レビューありがとうございます！ あなたのレグリーターのグレンがあなたを助けてくれたのは素晴らしいことです。 オアフ島への訪問をお楽しみいただけましたでしょうか。
マハロ！
-- ジェシー
Translated by OpenAI
If ever you go to Hawaii this is a must to be able to have the whole Hawaiian experience it’s a beautiful process and an amazing experience to just always remember after all it’s one thing Hawaii is known for so give it a try I don’t think you’ll be disappointed.......
The person delivering the lei was super nice and even offered to take our photo! I thought it was a cool experience to land in Hawaii and receive leis. I think if it is your first time visiting or you’re coming for a special occasion that it is worth getting one!
This was a great surprise to welcome my parents to Hawaii for their 52nd anniversary. The greeter was holding a pleasant sign with their names that wished them Happy Anniversary. He was very polite and took a group photos for us with our phones. It was a fabulous old fashioned way to welcome my parents to the Islands!
Thank you for meeting my clients. - they were sending photos before they ever claimed their luggage.
My clients arrived in Hawaii, and were immediately greeted with a text to help them find their leis at baggage claim. The company had a sign with their names listed, and their lei's ready to go. I can't wait to use this arrival surprise in the future!
Aloha Rachel!
Thank you for your wonderful review! Jonny had a great time with the couple, and I will inform him of your praises. We look forward to servicing many more clients in the future.
Mahalo!
-- Jesse I.
Lovely to see the Lei greeter waiting for us. Lovely experience
Perfect welcome to Hawaii! The greeter meets you at baggage claim with a fresh-flower lei!
It was very having the experience. My family was very excited. It is was our first time in Hawaii and this was a great experience.
