Reviewed by: 坂井翼
It took about 20 minutes by boat to reach the submarine, and we enjoyed the journey as well ^ - ^
It's not often that you get to experience being on a submarine, and I participated with seven friends, filled with excitement. The best part was that we were lucky enough to see a sea turtle! ♡
The staff's service was also very good, and I was very satisfied!!
沖まで20分くらいかけて船で、潜水艦の所まで行く道中も楽しめました^ - ^
潜水艦なんて中々乗る経験が出来ないのと、ワクワク感いっぱいで友達7人で参加させていただきましたが運が良い事にウミガメが観れた事が一番嬉しかったです♡
スタッフさんの対応もとても良く満足でした!!
| Rating: | |
|---|---|
| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Friends |
| Posted on: | 2019/06/17 |
| Activity Date: | 2019/06/14 |
Reviewed by: mahina
This time, I used it with a friend. When I experienced it before, there wasn't much shaking, but this time it was intense... The other passengers were excited, but my friend got seasick and seemed to have a terrible time... It really depends on the weather and sea conditions on the day, so I think those who are prone to seasickness should consider it carefully. I enjoyed it! The sunset viewed from the sea was beautiful. The staff's response was good, and I would like to use it again.
今回は友人と利用しました。
以前私が体験したときは、そんなに揺れもなかったのですが、今回は揺れが凄まじく・・・
同乗の方々はテンションが上がっていましたが、友人は船酔いしてしまい、まったく楽しめなかったようです・・・
当日の天候や海の状況次第なのでなんとも言えませんが、船酔いしやすい方はよく検討した方がよろしいかと思います。
私は楽しめました!海上から見るサンセットは素敵でした。
スタッフの対応もよく、また利用したいです。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2019/06/17 |
| Activity Date: | 2019/06/11 |
Reviewed by: ちゃすけさん
It was truly American entertainment. Absolutely professional!! I enjoyed it thoroughly even from the second floor. I will come again next year. Mahalo!
アメリカンエンターテーメントそのものでした。まさにプロフェッショナル!!
二階席でもじゅうにぶんに楽しめました。また来年も来ます。マハロ!
| Rating: | |
|---|---|
| Packages: | ビュッフェディナー(2階席) |
| Attended as: | Families |
| Posted on: | 2019/06/16 |
| Activity Date: | 2019/06/13 |
Reviewed by: Penny J
My clients had nothing but good things to say about this experience!
| Rating: | |
|---|---|
| Packages: | Afternoon Turtle Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2019/06/15 |
| Activity Date: | 2019/06/12 |
Reviewed by: hitomi
I was quite anxious about participating alone as a woman and my limited English skills, but surfing in Hawaii was something I had wanted to do for three years, so I decided to go for it!
To my surprise, I heard a lot of Japanese being spoken here and there! There were people who chatted with me and created a fun atmosphere, and the person in charge, who was American, also used some broken Japanese like "more forward." Thanks to their support, I was able to stand on the board from my very first try! It was so much fun that I decided to start surfing back in Japan too!
英語もつたなく、女性の1人参加ということで不安は多々ありましたが、ハワイでサーフィンするのは3年越しのやりたかったことだったので思い切って参加してみました!
すると、割とあちらこちらで日本語が飛び交ってる…!色々喋りかけてくれて、楽しい雰囲気にしてくれる人や、担当してくれた方もアメリカの方でしたが「もっと前」などカタコトの日本語も駆使してくれましたよ^^
その方のサポートもあり、1回目からボードに立つことができました!!
すごく楽しかったので、日本でもサーフィン始めようと思いました☆
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/06/15 |
| Activity Date: | 2019/06/12 |
Reviewed by: ゆたん
I usually don't go for esthetic treatments or massages, but since it was a special trip, I decided to give it a try. I chose the 80-minute course, and I received a thorough massage for the full 80 minutes! During the treatment, they were very considerate, asking if I was feeling cold and checking on me in various ways, which made me feel very refreshed. Thank you!
普段はあまりエステやマッサージ はいかないのですが、せっかくの旅行なので利用してみました。
80分コースを選択しましたが、80分みっちりマッサージして頂けました!
施術中も寒くないか?などいろいろ気遣っていただき、とてもリフレッシュできました。
ありがとうございました!
Dear Yutan,
Thank you for visiting us the other day. We also appreciate your kind review.
We will continue to strive to provide service and hospitality that delights our customers. We look forward to welcoming you again.
ゆたん様
先日はご来店頂きありがとうございました。
また、嬉しい口コミの投稿もありがとうございます。
今後とも、お客様に喜んで頂く接客・サービスをモットーに精進してまいります。
またのご来店、心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | ボディマッサージ (60分) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/06/15 |
| Activity Date: | 2019/06/09 |
Reviewed by: Donny
I didn't know I could get seasick, but these guys came ready with meds and drinks. Super informative and care for your well being. My girlfriend had a blast and she was so excited to see turtles peeking out the waters. Awesome experience and thanks!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/05/31 |
Reviewed by: ケンさん
The Polynesian dance and the entertainment provided by the ship's staff really energized us. It was a very enjoyable cruise. Thank you to all the staff.
ポリネシアンダンスをはじめ、船内スタッフのエンターテイメントは多いに我々を盛り上げてくれました。とても楽しいクルーズでした。スタッフの皆様、ありがとうございました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed a wonderful time. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越しいただき、誠に有難うございました。
楽しいひと時をお楽しみ頂けました様で大変嬉しく思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/10 |
Reviewed by: dkup
You can start hula dancing and enjoy dances from Polynesia and other regions. Randomly selected participants can challenge themselves on stage with conch shell blowing and dancing. The finale was an impressive fire dance. The MC's lively talk and jokes had everyone laughing, but it was a shame that I couldn't quite understand the English.
フラダンスを始め、ポリネシアなどの舞踊が楽しめます。
参加者からランダムで選ばれた人はステージで、ホラ貝吹きやダンスに挑戦できます。
最後は迫力満点のファイヤーダンスで締めでした。
MCの方の軽快なトークとジョーク的ななにかで周りが笑っていたのですが、
英語が今ひとつわからなかったのが残念でした。
| Rating: | |
|---|---|
| Packages: | ゴールデンシート |
| Attended as: | Couples |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/10 |
Reviewed by: あっちゃん
I think the meal was like this.
But the dancers were cool.
They were wonderful.
The staff also provided kind service.
お食事はこんな感じでしょうと思ってます
でもダンサーさん達カッコ良かったです
素敵でした。
サービスの方も優しい対応をしてくださいました
Thank you very much for joining our cruise. We also have table service courses available, so please try them if you have the opportunity. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
他にもテーブルサービスのコースもございますので、機会がございましたらお試しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/11 |
Reviewed by: マッチ
Choosing this tour was the right decision. Thanks to the bright and friendly crew, I made wonderful memories in a short time. There were nearly 30 passengers, many of whom were foreigners, and everyone sat in their preferred spots enjoying the cruise. The "Mai Tai" drinks were all-you-can-drink (my husband, who can't handle alcohol, had soft drinks) along with snacks, and the music playing from the boat added to the fun. At the end of the cruise, we were able to enjoy a truly beautiful sunset, which left us very satisfied.
このツアーを選んで正解でした。明るく親切なクルーのおかげで、短い時間でしたが、とても楽しい思い出ができました。乗客は外国人も多く、30人近くいましたが、皆思い思いの場所に座り、クルーズを楽んでいました。船の名前の「マイタイ」ドリンクが飲み放題(お酒に弱い主人はソフトドリンク)とスナック付き、船から流れる音楽に盛り上がりました。クルーズの最後は、本当に綺麗なサンセットを眺めることができ、大満足でした。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2019/06/13 |
| Activity Date: | 2019/05/28 |
Reviewed by: MASAYA
The appeal of sailing is to enjoy the refreshing feeling of being in nature, with the sounds of the wind and waves. However, my experience was ruined by being surrounded by a loud group with booming music and party-like shouting. Next time, I will look for a small, private sailing tour.
セーリングの良さは、風の音、波の音など自然の中での爽快感を味わいたかったのですが、大音量の音楽と、パーティーのような大声での大騒ぎのグループに囲まれて、せっかくのセーリングが台無しでした。今度は少人数、貸し切りでのセーリングツアーを探します。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/06/13 |
| Activity Date: | 2019/06/09 |
Reviewed by: Eiko
We were the only Japanese people, but the local staff were friendly and made us feel comfortable by saying words they knew in Japanese, like "yoroshiku" and "okonomiyaki"!
日本人は私達だけでしたが、現地スタッフの方が「よろしく」とか「お好み焼き」など、知ってる日本の単語を言いながら、フレンドリーに接してくれ、居心地も良かったです!
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/06/12 |
| Activity Date: | 2019/06/09 |
Reviewed by: じじくろ
I participated in the Friday fireworks cruise. This trip was the first time our entire family went to Hawaii together. I wanted to create memorable experiences, so I signed up. Last year, I tried to book about two weeks in advance, but it was already fully booked, so this time I made a reservation six months ahead. The Mai Tai Catamaran is large, providing excellent stability. The fireworks viewed from the sea were beautifully reflected in the water. After the fireworks ended, the sky turned completely dark, and the starlit sky was amazing! I was moved to see the Southern Cross from the boat. It was a fun cruise that allowed us to experience a bit of star navigation.
金曜の花火クルーズに参加。今回の旅は初の家族全員でハワイ。思い出になることがしたいと思って申し込みました。去年は申し込みが2週間ほど前でもういっぱいだったので、今回は半年前から予約を入れました。マイタイカタマランは大きいので、安定感バツグン。沖から見る花火は海に映ってとっても綺麗でした。花火が終わると、空も真っ暗になって星空が最高!船の上から南十字星が見えて感動。ちょっとスターナビゲーションの気分も味わえる楽しいクルーズでした。
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Families |
| Posted on: | 2019/06/11 |
| Activity Date: | 2019/05/31 |
Reviewed by: すっちゃん
On the last day, I participated with my mother. The ship was quite crowded, but I was excited to see how popular this tour is, with so many people joining every day. The first sparkling wine can be hard to get unless you call the waiter, so don't hesitate to ask for it. The breathtaking views were a feast for the eyes, and the food was delicious. Everyone danced at the end, and my mother was very happy and enjoyed it a lot. The whole lobster was a bit difficult to eat, but it was a good experience. I recommend this for a memorable last day in Hawaii.
最終日に母と参加しました。
船内は人が多く詰め込みすぎな感じはしましたが、これだけの人が毎日参加するくらい人気のツアーなんだとわくわくしました。
最初のスパークリングワインは呼び止めないとなかなかついでにもらえないこともあるので遠慮せずにウェイターさんを呼びましょう。
絶景で景色もご馳走です。料理も美味しく頂きました。ラストの皆でダンス、母が大変楽しかったと喜んでくれました。丸ごとロブスターは少し食べにくかったですが、よい経験になりました。
ハワイの思い出に、最終日におすすめです。
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed meals and dancing with your mother.
Please do come again.
All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
お母様とお食事やダンスをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/06/11 |
| Activity Date: | 2019/06/08 |
Reviewed by: みちどん
There were only my husband and I who were Japanese, and the rest were all foreigners, but the staff supported us with their limited Japanese, which was very reassuring.
However, there was a group that got seasick, so they temporarily returned to the shore.
The catamaran sailing was pleasant and I highly recommend it; the snorkeling equipment was well-stocked, and they checked on us multiple times to see if we were okay.
I would like to use this service again, but I regret not knowing the typical tip amount and think I may have given too little.
日本人は私たち夫婦だけで、他は外国人ばかりでしたがスタッフは片言の日本語でフォローしてくれて、とても安心でした。
ただ船酔いしたグループがいたので、途中一旦もどり下船していました。
カタマランのセーリングは気持ちよくおすすめです、シュノーケル機材も充実していて何度も大丈夫か?と聞いてくれます。
また利用したいです、最後のチップの相場が分からなくて少なかったかなと、後悔しています。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/06/11 |
| Activity Date: | 2019/06/06 |
Reviewed by: 神戸のダイバー
I had a wonderful time from start to finish. The performance and Hawaiian music were absolutely fantastic, and the female duet performing Michael Jackson and Elvis Presley was very exciting. The dancers' movements were sophisticated, and I was so captivated by the final fire dancer that I forgot to breathe.
Lastly, I want to express my gratitude not only to the dancers and singers but also to the table service staff. Thank you for the excellent hospitality; it was thanks to you that I was able to enjoy this memorable time in Hawaii. Mahalo.
最初から最後まで、素晴らしい時間を過ごしました。演奏・ハワイアンミュージックは最高に良かったし、女性のデュエット・マイケル・ジャクソン・エルビスプレスリーを演じた方は、とてもエキサイティングでした。
ダンサーたちの動きは洗練されていて、最後のファイヤーダンスのダンサーは息をするのも忘れるくらい見入ってしまいました。
最後に感謝を伝えたいのは、ダンサーや歌手の皆さんだけではなく、テーブルサービスされているスタッフの方たちもです。最高のもてなしをしていただき、このハワイの思い出深い時間を過ごせたのもあなたたちのおかげです。『Mahalo』
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/06/10 |
Reviewed by: くうとも
Check-in at the Outrigger Reef beach tent is at 5:00, and we regroup at 5:20 to board the boat barefoot and set off. There is space behind the bench for bags and sandals. The all-you-can-drink options include Mai Tai, beer, sparkling drinks, and wine. We head out further into the ocean. It can get boring sitting down, so I stood at the front. The boat rocked a lot, but it was fun! Those who are prone to seasickness might struggle. There were only my husband, a girl, and me, the only Japanese people on board. Even without speaking English, we had a great time. Along the way, we saw a rainbow toward Diamond Head! It was so beautiful. The front of the boat gets splashed by the waves, so you will get wet. I was having so much fun that I lost track of what time the sunset was… I didn’t pay much attention since there were a lot of clouds. I recommend this for those who love the ocean and drinks and are okay with being on a boat.
アウトリガーリーフの砂浜のテントで5:00受付、5:20に再集合して裸足で船に乗り込み出発。ベンチの後ろに荷物とサンダルを置くスペースあり。飲み放題の飲み物は、マイタイ、ビール、スパークリンク、ワインなど。沖に向かってどんどん進んでいきます。座っていてもつまらないので、前の方に立ってました。するとものすごく揺れます。でもそれが楽しかった!船に弱い人は無理かも。日本人は私たち夫婦と女の子一人だけ。英語が喋れなくても十分楽しめました。途中ダイアモンドヘッド方面に虹が!すごくきれいでした。先端の方は波が来るので濡れます。楽しすぎて何時夕日が沈んだか分からない位…雲が多かったのであまり気にして見てませんでした。海とお酒が好きで船が大丈夫な人にはお勧めです。
| Rating: | |
|---|---|
| Packages: | 【2023年12月31日まで】基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/06/10 |
| Activity Date: | 2019/06/04 |
Reviewed by: まなみ
I think it depends on the plan, but honestly, the food was about what I expected. It felt just as I imagined. However, for those who prioritize the atmosphere and scenery of the dinner cruise, even the most affordable buffet can be enjoyable! We didn't have high expectations for the food with this plan, so we finished eating in less than 30 minutes and spent the rest of the time enjoying the view from above!
Although it wasn't sunny, I was very moved by the beautiful orange sky, even though we couldn't see the sunset properly. Additionally, the staff took photos for us, and they made sure to get my partner to smile, resulting in some really great pictures! Although there is a fee, the quality is professional, so I recommend purchasing them! (Of course, you can check them first, so if you like them, it's a win!)
However, depending on the weather and wind conditions, there was more rocking than I expected that day, so I recommend taking motion sickness medication just in case. Neither my partner nor I usually get motion sickness, but we both felt a bit queasy even while enjoying the breeze outside.
プランにもよると思いますが、正直にご飯はまあこんなもんだろうなという感じで、想像通りとゆう感じです。
でもディナークルーズは何よりも雰囲気・景色が醍醐味!という方は1番リーズナブルなブッフェでも十分楽しめるかと思います(^^)
私たちもこのプランでは料理に関してはそこまで期待していなかったので、30分も経たない内に食べ終え、ずっと上で景色を見ていました!
晴天ではなかったので夕日はしっかり見られなかったですが、綺麗なオレンジ色の空にとても感動しました(*´ω`*)
また、スタッフの方が写真を撮って下さるのですが、写真でなかなか笑わない彼が硬くならないように笑わせて下さるのでとても良い写真が撮れました!
有料にはなりますがさすがプロなのでとても綺麗な写真になりますので購入をお勧めします!
(もちろん確認ができますので、気に入れば◎)
ただ、天気や風の状況にもよりますがこの日は思ったより揺れがありましたので念の為酔い止めを飲む事をお勧めします。
なかなか乗り物酔いしない私と彼ですが、2人とも外の風を浴びていても少し酔ってしまいました(^_^;)
Thank you very much for joining our cruise. We are very sorry to hear that you experienced seasickness this time. We hope that next time you can join us on a beautiful day with calm seas and enjoy the experience. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
今回は船酔いされてしまったとの事で大変残念に思います。
是非次回はお天気の良い、海の穏やかな日にご参加頂き、お楽しみ頂けたらと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/10 |
| Activity Date: | 2019/06/06 |
Reviewed by: Michi-Hiro
I participate every year, and each year it gets better and better, which always surprises me and makes me very happy. This time, I joined with a couple of friends who also participated for the first time in 35 years, and they were extremely satisfied. I'm looking forward to participating again next year and期待しています.
毎年、参加していますが年々グレードアップしていて毎回驚きが有ってとても嬉しいです。今回は友人夫婦と一緒に参加し、友人夫婦も35年振りに参加して凄く満足していました。来年も参加を楽しみにしています。また新しい感動を期待しています。
Thank you very much for joining our cruise. We are very pleased to hear that everyone enjoyed it. We look forward to seeing you again next year.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
皆様でお楽しみ頂けました様で大変嬉しく思います。
また来年お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/06/10 |
| Activity Date: | 2019/06/05 |
Reviewed by: minamiinami
We used this for our honeymoon trip, and the staff's service was wonderful! When we took the lesson, there were only four of us, including my husband and me, so it was almost a one-on-one lesson, and we were able to stand on the board right away! We had plenty of time, more than we could have asked for, and we had a meaningful experience!
ハネムーン旅行で利用したのですが、
とにかく、スタッフさんの対応が素敵でした!!
私達がレッスンを受けた時は少人数で私達、夫婦含め4人だったのですが、ほぼワンツーマンでのレッスンで、すぐにボードの上に立つ事ができました!!
時間も、これ以上できないくらいまでたっぷりあり、有意義な時間を過ごせました!
| Rating: | |
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| Packages: | グループレッスン |
| Attended as: | Couples |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/08 |
Reviewed by: hiroomi
After arriving at the airport and checking into the hotel, we moved on. It was the best cruise! I highly recommend experiencing the wonderful hospitality of Hawaii, the beautiful ocean, and the sunset on the first day!
空港到着し、ホテルにチェックイン後、移動しました。最高のクルーズでした!ハワイの最高のおもてなしに、最高の海、夕日、初日に行くのおすすめです!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your first day in Hawaii. We hope you will visit us again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
ハワイ初日からお楽しみ頂けました様で大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/03 |
Reviewed by: いっく
I participated in the same course last December and had a great experience, so I joined the same course again this time. However, the service from the staff was so terrible that it turned into a nightmare.
There were three of us, and three chairs were prepared, but four plates were set on the table, so we asked for them to be cleared. They took a long time to respond, and another staff member kindly removed them. After that, the main staff member came to our table, glaring at us, saying things like, "I'm the one in charge" and "Don't ask anyone else." They continued to complain as they walked by (unfortunately, I had no trouble with everyday English), broke a glass, and insisted we "finish, finish" while we were still eating, as if they wanted us to hurry up. The timing of the food being served was also much slower than at other tables, and when the steak was served, we had no drinks.
The person at the next table received an apology after breaking a glass, but of course, we were ignored! In the end, we received only one survey form for the three of us, and when they took it, they slammed it down on the table. They probably crumpled the survey as well. If it weren't for being on the ship, I would have left. I was really looking forward to the last day, so it was very disappointing.
I wasted my time and money. While there may be some ups and downs with other tours, the cost of this experience was far too high. I hope for a more professional attitude in customer service. I would like to see a satisfactory explanation after reviewing the survey.
昨年12月に同じコースに参加しとても良かったので、今回も同じコースで参加しました。しかし、今回は担当の方の対応があまりにも酷く最悪な時間となりました。
3名で参加、椅子も3脚で準備されていましたが、4人分のお皿がセットされていたため片付けをお願いしました。いっこうに片付けてくれなく別の方が快く下げてくれました。その後「担当は自分だ」「自分以外の人に頼むな」などテーブルに来てに睨み付けられ、その後も通りすがりに文句を言われたり(残念なことに日常英語には困りません)、グラスを割られたり、頂いている途中の物を「finish、finish」と捲し立てられ、まるで早く終われといわんばかりの対応。食事が運ばれるタイミングも他のテーブルよりもはるかに遅くステーキの時には飲み物なしでした。隣の席の方には、グラスを割った後謝っていましたが、勿論私たちのことは無視!最後は、アンケート用紙・・一人1枚来ている用紙も私たちには1枚。持っていくときにはテーブルを叩きつけて持っていきました。アンケートも握りつぶしているのでしょうね。船上じゃなきゃ帰っていました。最終日に楽しみにしていたのでとても残念でした。
時間とお金を無駄にしました。他のツアーにも当たり外れは多少あるのでしょうがあまりにも代償が大きすぎます。接客にもプロ意識が欲しいですね。アンケートを確認し納得のいく説明が欲しいです。
Thank you very much for joining our cruise this time. We sincerely apologize for any inconveniences that may have occurred, especially since you participated again this year. We will forward your comments to each manager and check the situation from that day. Thank you for your feedback.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
昨年に引き続きご参加頂きましたにもかかわらず、大変失礼がございました様で申し訳ございませんでした。
頂戴いたしましたコメントは各マネージャーに転送させて頂き、その日の状況を確認致します。
ご報告頂き、誠に有難うございました。
スターオブホノルル
| Rating: | |
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| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/03 |
Reviewed by: hamachu
I was expecting it to be a bit clearer, so I was somewhat disappointed, but I thoroughly enjoyed my first experience on a submarine.
もう少し鮮明に見えると、思っていたので少々期待はずれのところがありましたが、初めての潜水艦堪能できました。
| Rating: | |
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| Packages: | 窓が大きいプレミアムプラン<定員64名>※2020年3月31日までのご参加 |
| Attended as: | Couples |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/02 |
Reviewed by: こうず
The venue is on the rooftop of the 6th floor, and every visitor is given a fresh flower lei, which you can take back to Japan. Upon entry, you can take commemorative photos with the dancers, and during the show, seats are sold for $50. Once seated, the buffet starts in order of table rank, and then the show begins. There was a sudden downpour, but the venue staff, who were older gentlemen, distributed raincoats to everyone. The content of the show was stunning, with a different level of excitement compared to Spa Resort Hawaiians in Fukushima Prefecture.
6階屋上が会場で、来場者の全ての方に生花レイをかけてくれて、日本に持ち帰えることも出来ました。
入場するとダンサーの方と記念撮影、ショーの最中に50ドルで席まで販売してきます。
着席するとテーブルランク順にブュッフェスタート、そーするとショーもスタートします。
途中、スコールがありましたが、会場スタッフのおじいちゃん達が一人ひとりにカッパを配ってました。
ショーの内容は圧巻、福島県のスパリゾートハワイアンズとは違った迫力がありました。
| Rating: | |
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| Packages: | スタンダードシート<中央~後方席> |
| Attended as: | Couples |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/04 |
Reviewed by: Melly810
Excellent food and entertainment. The show was outstanding and the buffet style was great to be able to try several new foods
Mahalo for choosing The Waikiki Starlight Luau on your stay. We are so thrilled that you enjoyed our luau. Hope to see you again soon! :) ALOHA
| Rating: | |
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| Packages: | Golden Circle Package: Standard Seating, One Drink & Lei Greeting |
| Attended as: | Couples |
| Posted on: | 2019/06/07 |
| Activity Date: | 2018/08/12 |
Reviewed by: guild
It was very beautiful, and I was able to observe the seabed slowly. Along the way, I also saw sea turtles and many fish, which made me satisfied.
The boat to the submarine was very rocky, and I ended up feeling seasick. On the way back, we stopped on the water for about 10 minutes before heading to the port for photo sales, which made me feel sick again.
Overall, I was satisfied with the experience that I wouldn't normally have.
とてもきれいでゆっくりと海底を観察できました。
途中ウミガメやたくさんの魚も見ることができ、満足です。
潜水艦までの船がとても揺れたため船酔いをしてしましました。
帰りの船で写真の販売の為、港へ向けて出発するのに10分前後海上で
停船したため酔いました。
総合的に普段できない体験ができ満足です。
| Rating: | |
|---|---|
| Packages: | 窓が大きいプレミアムプラン<定員64名>※2020年3月31日までのご参加 |
| Attended as: | Couples |
| Posted on: | 2019/06/07 |
| Activity Date: | 2019/04/20 |
Reviewed by: ちぇる~
I have been to Hawaii many times, but this time I challenged myself to try surfing for the first time! I decided to join the tour after reading the reviews. Since I wasn't sure about the location of the lesson, I opted for the pickup service, but I think I could go there on my own next time. Although the lesson wasn't in Japanese, there was someone who could instruct in Japanese! Moreover, it was a surprising reunion with someone I had met multiple times in the past at a certain place. I realized that it required more physical strength than I had imagined. I haven't mastered surfing completely, so I would like to participate in this tour again when I have the chance. Even as a beginner, they provide proper instruction, so I was able to stand up a few times. It was fun!
今まで何度もハワイへ行っていますが、今回、初サーフィンに挑戦!!こちらの口こみをみて、ツアー参加を決めました。
レッスン場所の位置がわからなかったので、送迎ありにしましたが、次回参加するときは自分達で行けると思う場所にありました。日本語レッスンにはしていませんでしたが、日本語で指導していただける方!!しかも、とある所で過去に何回もお会いしている方で、ビックリの再会でした。想像していたより、体力を使うことがわかりました。全部サーフィンをマスターしたわけではないので、また機会をみて、このツアーに参加したいと思います。確かに初めてでも、ちゃんと指導してくれるので、何回かは、立てます。楽しかったです。
| Rating: | |
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| Packages: | グループレッスン |
| Attended as: | Couples |
| Posted on: | 2019/06/07 |
| Activity Date: | 2019/05/31 |
Reviewed by: Bethany Vaughn
We thoroughly enjoyed our time on the snorkel catamaran. The boat crew was not only incredibly informative on use of equipment, but ensured first time
Snorkelers like ourselves had adequate support. They were also pretty comical as well! Seeing the sea turtles was awesome! One crew member even dove down to to the reef to retrieve my dropped cell phone! I had so many priceless photos and memories from my Dad’s funeral on the phone, that I would not have been able to replace them. Thank you for the incredible experience.
| Rating: | |
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| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/06/07 |
| Activity Date: | 2019/06/04 |
Reviewed by: LapaRio
The last time I went to Hawaii, I enjoyed a dinner cruise where I could relax and savor my meal while cruising, but this sailing experience made me feel even closer to the ocean. It was truly wonderful to be splashed by the waves and to connect with nature! I could feel the ocean's blue up close, the wind on my skin, and the pleasant buzz from the Mai Tai and beer added to the sense of freedom. The sailing staff were very friendly and even danced with us, which made it so much fun! I definitely want to do this again when I go back to Hawaii!
前回ハワイへ行った時はディナークルーズに乗りゆっくり食事をしながらクルージングを楽しみましたが、このセイリングはもっと海を身近に感じ、特には波しぶきもかぶり自然と対話する素晴らしいものでした!
海が近く海の青さを実感でき、風を直接肌で受け、程よいアルコール(マイタイとビールを頂きました!)で更に開放感
そしてセイリングスタッフとダンスを踊っていただき、とてもフレンドリーな方達でとても楽しかったです!
またハワイに行ったら乗りたいと思います!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2019/06/07 |
| Activity Date: | 2019/06/03 |
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Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。