Reviewed by: ちづるちゃん
The view of Diamond Head and the sunset from the boat was truly beautiful and luxurious. This time I participated in the buffet, but next time I want to join for the course meal. The music and the boat made for an amazing atmosphere.
舟から眺めるダイアモンドヘッドとサンセットは本当に綺麗で贅沢でした。
今回はビッフェで参加しましたが次はコース料理で参加したいです。音楽と舟で最高に盛り上がりました。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/08/01 |
Reviewed by: 芦六さん
I participated with my family and my friends' family. After reading the reviews, I wanted to give it more than one star, so I booked a one-star reservation for the lobster and crab, as the kids wanted crab!
When we waited at the front entrance of the nearby hotel, the van arrived on time. There were ten of us in total, sharing with other guests, and it was fully booked (laughs). We arrived at the location without stopping at other hotels.
After arriving, we waited a little in line to board the boat, but it wasn't too crowded, and we smoothly got on board.
We were seated on the first floor, where there weren't many guests, and the empty seats were noticeable. The waitress quickly brought us our welcome drinks and asked if we wanted alcoholic or non-alcoholic options, and I had one. When the main dishes of crab and steak were served, the staff helped the kids with the crab, making it easier for them to eat using scissors. They assisted all five kids.
Additionally, during the dance, the staff came over to the kids and encouraged them to participate (it seemed they felt the kids might not join voluntarily), and all five of them ended up dancing and forming a circle, which made them very happy. The waitress also paid attention to the kids from start to finish, quickly bringing new utensils when one fell, engaging them in conversation, and during the dance, she cheerfully waved and danced to teach the kids how to join in.
I received an email from VELTRA asking for tips, but no one seemed to leave any. I was very satisfied because the staff made a great effort to entertain the kids, who said they had an amazing time, so I directly gave tips to the staff who helped with the crab and the waitress.
The sunset was perfect, and the weather was great! The kids are saying they want to go again, so I plan to make another reservation when we go to Hawaii.
私の家族と友人家族での参加でした。
口コミを読んで1スター以上にしたいと思い、3スターのロブスターとカニでは、子供たちはカニがいい!というので、1スターで予約しました。
近くのホテル正面玄関で待っていると時間通りにワゴン車が来ました。
他のお客様と乗り合計10人、満席でした(笑)
他のホテルを経由することなく現地に到着しました。
到着後、船を乗るまで少し並びましたがさほど混んでもいなくすんなりと船内に乗り込みました。
席は1階で、客があまりいなく空席も目立ちました。
ウェルカムドリンクをウェイトレスの方がすぐに持ってきてくれて、アルコール入りかノンアルコールかを聞いてくれて一杯いただきました。
メインのカニとステーキが運ばれてきて、子供たちがカニに苦戦していると、スタッフの方が子供たちのカニをハサミを使ったりして食べやすいようにしてくれました。子供5人分すべてしていただきました。
また、その方はダンスの時に子供たちのところにきてくれて、ダンスに参加させてくれて (自主的に参加しないだろうと感じたらしく)、最後まで5人とも輪になったりダンスしたりと、とても喜んでいました。
ウェイトレスの方も最初から最後まで子供たちのことを気にかけてくれて、ナイフが落ちてもすぐに新しいものを持ってきてくれたり、話掛けて楽しませてくれたり、ダンスのときは子供たちに一生懸命に笑顔で手を振って子供たちにダンスを教えるように踊ってくれたりしていただきました。
VELTRAさんからのメールで、チップをお願いしますとのことでしたが、チップを置いている人はいませんでした。
私は、子供たちのことを一生懸命に楽しませてくれたり子供たちも最高に楽しかったと言っていてとても満足したので、カニを処理してくれたスタッフの方とウェイトレスの方に直 接チップをお渡ししました。
サンセットは天気も良くてばっちり見られました!
子供たちがまた行きたい!と言っているのでハワイに行ったときはまた予約したいと思います。
Thank you very much for participating in our cruise.
A trip to Hawaii with a large group sounds like so much fun, and I’m quite envious!
I’m very glad to hear that your children also enjoyed themselves.
If you were able to create wonderful summer vacation memories with our crew, that would be great.
Please do come back and visit us again with everyone.
All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
大人数でのハワイ旅行、楽しそうで羨ましいかぎりです!
お子様にもお楽しみ頂けました様で大変嬉しく思います。
私共のクルーと一緒に楽しい夏休みの思い出をお作りいただけたのであれば、幸いです。
是非また皆様で遊びにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/07/23 |
Reviewed by: 30代カップル
The Mai Tai was not crowded with Japanese people, allowing us to fully enjoy the overseas atmosphere! The funky Westerners added to the excitement, making the sunset even more enjoyable!
マイタイ号は日本人少なく、海外気分満喫!
ファンキーな欧米人が盛り上げてサンセットをより楽しめました!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/07/22 |
Reviewed by: ま~さ
At first, I thought the pickup time was too early, but since I arrived early, I was guided to a table with a view of the fireworks. The food was just okay. The fireworks started late, and I had to wait quite a bit, but the view was fantastic, and I was satisfied.
最初は、ピックアップ時間が早過ぎると思ってましたが、早く着いたため、花火が見える方のテーブルを案内してもらいました。
食べ物は、まぁ〜そんな感じかなって。
花火が上がる時間が遅く、かなり待ちましたが、最高の眺めで満足です。
| Rating: | |
|---|---|
| Packages: | アペタイザー&ドリンク飲み放題+花火観賞<金曜日限定>(2019年3月まで) |
| Attended as: | Families |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/08/11 |
Reviewed by: trip35
We visited Hawaii for our honeymoon. We debated whether to choose a 3-star or a 5-star hotel, and ultimately decided on the 5-star option since we wanted to make the most of our trip.
When we went outside to see the sunset and the night view, the crowd outside was quite different, so I felt that choosing the 5-star hotel was the right decision.
If I had to say something, I would have preferred a bit more distance between the seats next to us, but overall, I was satisfied and would like to use this hotel again.
ハネムーンで訪れたハワイ。
3スターズにするか5スターズにするか悩んで、せっかくならと5スターズに決めました。
サンセットや夜景を見に外に出た際、外の混み具合が大分違ったので5スターズで正解かなと感じました。
強いて言えば隣との席との距離がもう少し遠ければ嬉しいです、が、総じて満足できたのでまた利用したく思います。
Thank you very much for participating in our cruise. We are truly honored that you chose our Five Star Dinner Cruise for your special honeymoon day. Please consider using our services again for your wedding anniversary or other special occasions. All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
大切なハネムーンの一日に私共のファイブスターディナークルーズをお選び頂けました事、大変光栄に思います。
ご結婚記念日などに、是非またご利用下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Friends |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/07/21 |
Reviewed by: めんめ
I took my nearly 80-year-old parents and small children with me. From before boarding, there were smiles, friendly greetings, and uplifting interactions and dances that got everyone excited, both the children and my parents. The staff, including those serving food, truly made an effort to "entertain us!" which allowed us to enjoy the entire experience from the heart. Since it was Friday, we also got to see fireworks, and the dance we all did at the end made the children very happy.
80歳近い両親と小さな子どもたちを連れて行きました。乗船前から、笑顔で声をかけてくれたり気分が上がる応対やダンスがあり、子どもたちも両親もワクワクしてくれていました。配膳してくださる人たちはじめ、みなさんが本当に「楽しませてあげよう!」と盛り上げてくれていたので、乗船中ずっと心から楽しめました。金曜日だったので花火も見られて、最後に全員で踊ったダンスは子どもたちも大喜びでした。
Thank you very much for participating in our cruise. We are very pleased to hear that your parents and children enjoyed it as well. Please do come back with everyone again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ご両親やお子様にもお楽しみ頂けました様で大変嬉しく思います。
是非また皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/07/21 |
Reviewed by: SAWADA
This was my second time on the Holokai Catamaran, and it was my first time at Sunset Cruises. The staff really got everyone excited, and it was a fun time. I was able to see parts of Diamond Head that I wouldn't normally see, which made me feel like I was really in Hawaii! The sunset was also very beautiful, and the locals surfing looked amazing. I think the unlimited drinks at a great price were a fantastic deal! Thank you very much!
今回で二回目のホロカイカタマランで、サンセットクールズは初めてでした。スタッフさん盛り上げてくれて、楽しい時間でした。ダイヤモンドヘッドの裏側とかもなかなかみれないので、ハワイに来たなー!という実感が湧いて来ました。サンセットもとても綺麗で、サーフィンをしているロコ達がとても画になり素敵でした。お酒も飲み放題でお得な金額だと思います!ありがとうございました
| Rating: | |
|---|---|
| Packages: | 【2023年12月31日まで】基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/07/18 |
Reviewed by: のん家族
I boarded the ship with high expectations, but the seat I was assigned was in a location where I couldn't see the stage at all. Even though everyone was excited, I felt disappointed because I couldn't understand the situation. The sunset was beautiful, but I wasn't satisfied.
とても期待して船に乗り込んだのに、案内された席は、ステージがまったく見えないところでした。みんなが盛り上がっていても状況が分からず残念でした。サンセットは良かったのですが、満足出来ませんでした。
Thank you very much for participating in our cruise.
We are very sorry to hear that you were not able to fully enjoy your experience this time.
We will share your comments internally and strive for improvements in the future.
Thank you for your valuable feedback.
All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回、お客様に十分にお楽しみいただけなかった事、大変残念に思います。
頂きましたコメントは社内で共有させて頂き、今後の改善に努めさせていただきます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/07/23 |
Reviewed by: ピンキー
I wanted to experience a slightly luxurious dinner cruise for our honeymoon, so I participated. I was really looking forward to it, but it was disappointing.
First of all, the boat was really small. There were about 30 passengers, including us, and once we sat down, it was quite cramped. The dinner was a buffet style. The taste was okay, but it was just simple light snacks. It wasn't what you would call a dinner cruise; it felt more like a light snack cruise. The variety of drinks was good, and there were plenty of alcoholic options.
The boat swayed quite a bit, so if you're prone to seasickness, taking motion sickness medication is a must.
As for the cruise itself, the sunset was beautiful, and it was nice to take photos with Diamond Head in the background. The staff offered to take our pictures, which was a nice touch. However, because my expectations were high, it wasn't as romantic as I had hoped; it felt more like a casual cruise. We dressed up, but everyone around us was foreign and dressed casually in beach sandals, so we felt out of place.
I think this tour is suitable for those who want to enjoy a relaxed cruise. If you're looking for a romantic atmosphere or expecting a classic dinner cruise, it would be better to go with something more famous like the Star of Honolulu.
ハネムーンのためちょっと豪華なディナークルーズを体験したいなと思い参加しました。
とても楽しみにしていた分、期待はずれでした。
まず、船が本当に小さい。私たちも含め乗客は30人くらいでしたが、椅子に座ったらキツキツでした。
ディナーはバイキング形式。味はまぁまぁ美味しかったですが、簡単な軽食です。ディナークルーズと呼べるものではありません。軽食付きクルーズです。ドリンクの種類は豊富でよかったです。お酒もたくさんありました。
かなり揺れるので船酔いする方は酔い止め必須です。
クルーズの内容としては、サンセットが綺麗で素敵でした。ダイアモンドヘッドを背景に写真が撮れたのはよかったです。係員の方が写真を撮りましょうかと声を掛けて下さりました。ただ、期待が大きかった分、思ったよりロマンチックな感じではなく、カジュアルなクルーズでした。
私たちは正装で行きましたが、周りは外国人ばかりでみんなビーチサンダルとかラフな感じだったので、浮いてしまいました。
気楽にクルーズを楽しみたい方には向いているツアーだと思います。
ロマンチックな雰囲気を求める方や、王道のディナークルーズを期待する方は、有名なスターオブホノルルとかにした方がいいです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/06 |
Reviewed by: Patty
We had a wonderful time. Staff was great! Would do it again!
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/06 |
Reviewed by: トコやん
I chose the buffet style. In a room with a pleasant number of people, we toasted with champagne. A large rainbow appeared, and we enjoyed the dazzling view of the slowly setting sun. It was also the day of the fireworks display, and we thoroughly enjoyed the scenery. The hula dance show and the Hawaiian singing of the ukulele player were unexpectedly wonderful. At the end, everyone formed a circle and danced together to conclude the event. It became a fun and great memory.
ブッフェ形式を選択しました。程よい人数の部屋で、シャンパンで乾杯。大きな虹がかかり、ゆっくり沈んでいく太陽を眩しく眺め、花火打ち上げの日でもあり、存分に景色を楽しみました。
フラダンスのショー、ウクレレ奏者のハワイアン歌声は予想外で素晴らしかったです。最後に全員で輪を作って踊り練り締めくくり。楽しい良い思い出になりました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/04 |
Reviewed by: カモミール
There were about 20 participants, mostly Westerners, along with my family and another group of Japanese people. The staff was friendly, and Mai Tais, beer, and soft drinks were all-you-can-drink. Initially, only those who wanted a Mai Tai raised their hands, and they were served accordingly. After that, those who wanted juice could request it themselves. Instead of moving sideways near the Diamond Head, we stopped the engine and sailed straight out to sea using only the power of the sails. If you sit on the right side during the ride, you can enjoy the view of Diamond Head on the way out and the sunset on the way back, which I highly recommend.
Those who ordered alcoholic drinks like Mai Tais put about $5 in the tip box when disembarking. They also took a commemorative photo with the yacht when boarding, which you can purchase for $20 if you like. I bought it as a keepsake, and it became a wonderful memory! The boarding point is at the beach near the Sheraton's Halekulani. It's a bit hard to find, so please be careful. It's a white yacht.
日本人は私たち家族ともう一組であとは欧米人ばかり20人ほど参加していました。
スタッフもフレンドリーでマイタイやビール、ソフトドリンクは飲み放題。最初にマイタイ希望者のみ手を挙げ人数分サーブされ、その後にジュースなどの希望者は自分でリクエストします。ダイヤモンドベッド近くに横に進むというよりエンジンを止めてかなりの沖合までビーチに垂直に帆の力だけで進みます。乗船は右側に座ると行きはダイヤモンドベッド、帰りはサンセットを眺めれるのでオススメです。
マイタイ等アルコールを注文した人達は降りる時に5ドルほどチップを箱の中に入れていました。乗船時にヨットと記念撮影してくれ気に入れば20ドルで購入出来ます。
記念に購入しましたが良い思い出になりました!乗船はシェラトンのハレクラニ側のビーチです。わかりづらいので気をつけてください。白いヨットです。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Families |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/08 |
Reviewed by: バニー
I was looking forward to the meal before the show based on the reviews, but it was disappointing. ⤵ The seating during the show was good and easy to see, but the development of the one-hour show was lacking and I got bored.
ショーの前の食事のクチコミを読んで期待していましたがそれ程ではではなくがっかり⤵
ショータイムも席は見やすく良い席でしたが1時間程のショーの展開がイマイチであきてしまいます。
Thank you very much for attending Rock a Hula. We are truly sorry that you were unable to enjoy your experience this time. We will share your feedback internally and strive for improvements in the future.
Rock a Hula, Reservations Department.
この度ロック・ア・フラをご来場頂き、誠にありがとうございました。
今回お客様にお楽しみいただけなかったことを大変残念に思います。いただきましたご意見は社内で共有させて頂き、今後の改善に努めさせて頂きます。
ロック・ア・フラ、予約課。
| Rating: | |
|---|---|
| Packages: | ビュッフェディナー(2階席) |
| Attended as: | Families |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/07 |
Reviewed by: Claire
It was my first time to be on the cruise and I loved it!
The food was delicious, the view was amazing, and the staffs were very nice and friendly. There were about 12~13 people on the cruise at a time, so the space was enough for everyone.
Thank you so much for your kind comments! We are happy you enjoyed your Makani experience, we look forward to having you aboard again! Aloha MakaniCat
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! - Sunset Dinner Cruise |
| Attended as: | Families |
| Posted on: | 2017/08/10 |
| Activity Date: | 2017/08/03 |
Reviewed by: たいが
This is my second time participating in this tour, and the content was almost the same as last time. In October, I participated with my youngest child, but this time I was happy to have my eldest son and daughter, who are both over 20, join us as well.
今回で、2回目のこのツアー参加ですが、ほぼ前回と変わらない内容でした。
前回10月は、末っ子と2人の参加でしたが、今回は20歳超えた長男長女も一緒の参加で喜んでました。
Thank you very much for boarding again this time.
We are very pleased to hear that everyone enjoyed themselves.
Please do come again with everyone.
All of our staff are looking forward to your visit.
Star of Honolulu
この度は再度ご乗船頂き、誠に有難うございました。
皆様にお楽しみ頂けました様で大変嬉しく思います。
是非また、皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2017/08/10 |
| Activity Date: | 2017/08/07 |
Reviewed by: ひろつ
The weather was very nice, and the view was great. I reserved a seat on the seaside. It was very hot because it was sunny. Still, it was beautiful to see the sunset. The show on the boat became more exciting as it got darker, and in the end, everyone danced in a circle together. Spending time with the lively crew was extraordinary, and I had a really fun time.
とてもいい天気でとても景色がよく見えました。
海側の席を予約しました。晴れていたため、非常に暑かったです。それでも夕日が沈む時にはととても綺麗に見えて良かったです。
船上のショーも辺りが暗くなるにつれて盛りあがり、最後にはみんなで輪になって踊りました。
ノリのいい船員と過ごす時間は非日常的で、とても楽しい時間を過ごせました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the beautiful sunset and the dancing. Thank you also for sharing the lovely sunset photos. We hope you will join us again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
綺麗なサンセットやダンスをお楽しみ頂けました様で大変嬉しく思います。
素敵なサンセットのお写真の掲載も有難うございました。
是非またご乗船ください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2017/08/10 |
| Activity Date: | 2017/07/29 |
Reviewed by: golgo
The sunset was beautiful, and the food was delicious. The lobster and steak were especially tasty. The dance show before returning to port was also fantastic. The ship was large, stable, and didn't sway. I enjoyed the time spent crafting while overlooking Waikiki Beach.
サンセットがきれいで、料理もおいしくて とてもよかった。
特にロブスターとステーキがおいしかった。
帰港前のダンスショウも最高でした。
船は大きくて揺れもなく、安定していました。
ワイキキビーチを眺めながらの細工の時間でsきた
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the meals, the shows, and the views from the ship. We hope you will join us again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事やショー、そして船からの景色をお楽しみ頂けました様で大変嬉しく思います。
是非またご乗船下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: ともこ
It is located on the 4th floor of the Royal Hawaiian Center. There is a ticket counter where you can give your name and receive your tickets.
You can choose between alcoholic and non-alcoholic drinks. There are smoothies and other options, and since the air conditioning is a bit strong, it might be a good idea to bring a light jacket.
We happened to have seats in the center, but I think you can still enjoy it even from the side seats, as Mr. Presley might come to you as well.
ロイヤルハワイアンセンターの4階にあります。
チケット売り場があるので名前をいい、チケットを受け取ります。
ドリンクはアルコールとノンアルコールが選べます。
スムージーとそうでないものがあり、少し空調が効いているので薄手の上着を持っていくといいかもしれません。
私達はたまたまセンターの席でしたが、端の席でもプレスリーさんが来てくれたりするので充分楽しめると思います。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | プレミア・カクテル(2階前方席) |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: Paige
Absolutely unreal! Worth every penny. Great music, great crew, just beautiful. Get ready to get splashed!
Next time I would take an anti nausea capsule as it was a little choppy heading out.
| Rating: | |
|---|---|
| Packages: | Sunset Sail |
| Attended as: | Couples |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: ロミロミ
I have been coming to Hawaii every year for the past few years, but this was my first time participating in a popular cruise, and it was truly as great as the reviews said. The welcome reception by the captain on the exclusive deck on the top floor was fantastic. The staff's attention to detail was impressive, and I thoroughly enjoyed the elegant sunset dinner cruise while savoring a wide variety of delicious dishes.
ここ数年ハワイには毎年来ていますが人気にクルーズに初めて参加、さすが評判通りのクルーズで大満足です。
最上階の専用デッキでのキャプテンによるウエルカムレセプションで、気分は最高。スタッフの対応も行き届き、豊富な料理にも舌鼓を打ちながら優雅なサンセットディナークルーズを満喫しました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the meals and the sunset. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事やサンセットをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Friends |
| Posted on: | 2017/08/08 |
| Activity Date: | 2016/11/15 |
Reviewed by: タロウ
There were only Asians and mostly Westerners, but it was fun! I thought there would be soft drinks, but it seems there were only alcoholic beverages.
アジア人は自分たちだけで、あとは欧米の人たちばかりでしたけど楽しかったです!
ドリンクはソフトドリンクがあるかと思いましたけどお酒が入ったドリンクしかなかったようです。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/05 |
Reviewed by: アロハ
It was fun to see the fireworks. The table staff were great at creating a lively atmosphere, and it was enjoyable even with kids. Although it was a one-star experience, the food was sufficient.
花火も見れて楽しかった。
テーブル担当も盛り上げ上手で、子連れでも楽しめた。
1スターだったが料理も十分。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the fireworks and meals with your children. Please do come again with everyone. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
花火やお食事をお子様とご一緒にお楽しみ頂き、大変嬉しく思います。
是非また皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/07/14 |
Reviewed by: MLDurango
Saw this performance with my teen age daughter. It was a great show and we both enjoyed it. It was a fun night out in Waikiki. The dancers are the best part in my opinion. Elvis has strong vocals. Good band too. Excellent stage show - very entertaining. The food was great - my steak was cooked perfectly. Beautiful presentation. Even my picky daughter liked the food and tried the lobster. We had great seats - center stage up front. Everyone was very welcoming and the wait staff attentive. The drinks are quite tasty and pretty potent. We did the VIP package and the welcome mai tai was delicious. I'm glad we went.
| Rating: | |
|---|---|
| Packages: | 2-for-1 Review Rebate Special - VIP Dinner & Show |
| Attended as: | Families |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/07/23 |
Reviewed by: Christina
Beautiful sights along the waters! Enjoyed every second on the boat. Met some pretty cool people from around the world and had an awesome time just relaxing and taking in the views while having some drinks...aloha
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Families |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/07/31 |
Reviewed by: Christina
One of my favorite events during my vacation! Met some awesome and outgoing people. So awesome we hooked up for more fun afterwards! Our guide was the key...engaged and personable!!! You rock Thomas!!! A definite must do - and if you do, be open to others and let your guards down!
| Rating: | |
|---|---|
| Packages: | Kakaako Bar Hopping - Happy Hour Tour (4:00 PM & 7:00 PM) |
| Attended as: | Families |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/08/02 |
Reviewed by: おかにょ
It was a fun show that I would like to attend again. However, while they did their best, the singing ability of each performer didn't quite match the real thing, and since I was imagining the originals, I felt a bit unsatisfied. Video recording was not allowed, but taking photos was okay.
また行きたいと思う楽しいショーでした。ただ頑張っておられましたが各歌手の歌唱力がさすがに本物に及ばず、本物をイメージして鑑賞しているだけに少し物足りなさを感じてしまいました。動画はダメですが写真撮影はオッケーでした
Thank you very much for visiting us. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ショーチケット(2階席) |
| Attended as: | Families |
| Posted on: | 2017/08/06 |
| Activity Date: | 2017/08/03 |
Reviewed by: かめかめ
We participated in a one-star all-you-can-eat crab and steak course with six family members. My mother, who cannot eat meat, was relieved to be able to switch to crab and fish. The show and the view were decent, and the food was somewhat tasty, but our experience was marred by the very careless service from the female staff assigned to our table. I believe that was the main reason we couldn't fully enjoy the cruise.
Specifically, even though we were guided to our table at first, we waited a long time without receiving our welcome drinks, while drinks were served to those who arrived later. We were left waiting until we were parched. When the staff was serving food to the neighboring table, the tray she was holding came right over our heads, showing a lack of consideration, and we had to eat while worrying about whether it would spill on us. It didn't feel like a relaxed dinner atmosphere at all.
When she was serving the crab refills, she dripped sauce on my child's clothes and arms without apologizing, which even made my elementary school son angry.
The response from Veltra (for reservations and meal changes) was very prompt and courteous, and I have no complaints about that, but I don't think I will ever take this cruise again.
1スターのカニ食べ放題&ステーキのコースに、家族6人で参加しました。
お肉が食べられない母は、カニ&魚に買えてもらうことができ助かりました。
ショーも、景色もそこそこよかったし、お料理もそこそこおいしかったのですが、
私たちのテーブル担当の女性スタッフがとても雑な人で、それだけが理由でゆっくり楽しむことのできないクルージングになってしまったと思います。
具体的には、最初にテーブルに案内されたのに、いつまで待ってもウェルカムドリンクがこなくて、あとから来た方に先にドリンクが配られるので、こちらはのどがカラカラになるまで待たされる始末です。隣のテーブルに料理を配っている時も、その女性スタッフが持っているトレイが私達の頭の上にくるという配慮のなさで、いつひっくり返されるかとヒヤヒヤしてよけながら食事をしなければならず、ゆっくりディナーを食べるという空気では無かったです。
カニのお代わりを配る時も、子供の服や腕にポタポタと汁を垂らしながら配るのに、謝ることも一切なく小学生の息子も怒りだす始末。
ベルトラさんの対応(予約や料理の変更など)は、とても迅速で丁寧で申し分なかったのですが、この船には二度と乗ることはないと思います。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide you with satisfactory service.
I have conveyed your feedback directly to the operating company. I am truly sorry for the delay in providing drinks and for the unpleasant feelings caused by the waitstaff's response; the staff's consideration was lacking. On behalf of the operating company, I deeply apologize. To prevent a recurrence, I have issued a strict warning to the operating company to ensure that the on-site staff receive proper training. We take your words seriously and, together with the operating company, will strive for further service improvement in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
ご投稿いただいた内容はそのまま催行会社に伝えました。お飲み物の提供が遅くなりましたこと、ウェイターの対応により不快なお気持ちとさせてしまいましたことなど、スタッフの配慮が足りず大変申し訳ございませんでした。催行会社に代わり深くお詫び申し上げます。再発防止のため催行会社には現場スタッフをしっかり指導するよう厳重注意させていただきました。お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/05 |
| Activity Date: | 2017/07/30 |
Reviewed by: Nicole
I booked this sunset cruise for my man and I for our last night in Hawaii. I wish we would've done this first!!! But saved the best for last. So much fun and the crew was amazing. Will book again.
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2017/08/05 |
| Activity Date: | 2017/07/14 |
Reviewed by: ぽけゆ
On our last night in Waikiki, my husband and I participated in this event. First, we were welcomed with a welcome drink and entered the venue. We had about 90 minutes for dinner, which allowed us to enjoy our meal at a leisurely pace. Lobster, salmon, and steak were served. The taste was just okay. Next, the show began, featuring Hawaiian hula dancing, fire dancing, and impersonation acts, all accompanied by a Hawaiian band. There were many foreign participants, and I thought that if you don't understand English, it might be difficult to grasp what was being said. However, it was a lively and enjoyable time.
ワイキキ最後の夜に、夫婦二人で参加しました。まず、ウェルカムドリンクでおもてなしを受け、会場に入ります。食事の時間が90分程度あり、ゆっくりいただけました。ロブスターやサーモン、ステーキが出てきます。お味はまあまあといったところでした。次にショーが始まり、ハワイのバンドの演奏に合わせて、ハワイアンのフラダンスやファイヤーダンス、ものまねショーが見られます。外国の方の参加が多く、英語がわからないと何を言っているのか理解できないこともあると思いました。しかし、賑やかで楽しいひと時でした。
Thank you very much for visiting us this time. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Couples |
| Posted on: | 2017/08/05 |
| Activity Date: | 2017/08/03 |
Reviewed by: こまし
The ship was packed with people, and the space between seats was narrow, but the entertainment was very good. The sight of a rainbow over Diamond Head along the way became an unforgettable view.
船内は人がぎっしりで隣の席との間隔が狭かったですが、エンターテイメントはとてもよかったです、途中ダイヤモンドヘッドに虹がかかった光景は忘れられない絶景となりました
Thank you very much for joining our cruise. We're glad you were able to see a rainbow this time! Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
今回は、虹もご覧になられて良かったですね!
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2017/08/05 |
| Activity Date: | 2017/07/15 |
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Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the scenery and music. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
景色や音楽をお楽しみ頂けました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル