Reviewed by: Mrs. Bear
The experience was fun and we enjoy it as a family. But my husband video was not that good compared to ours. He is far away from the camera so we were not happy with the video. But over all experienced is memorable and will last us for a lifetime.
| Rating: | |
|---|---|
| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Families |
| Posted on: | 2015/08/10 |
| Activity Date: | 2015/07/17 |
Reviewed by: Caitlin McLarnon
We decided to take our very first helicopter ride on the North Shore, and it was so much better than we could have asked for! Pilot Bob was great - super friendly, funny, and provided us with facts about everything we saw on our trip. We fell in love with the North Shore, and it was so incredible to see some of our favorite spots from an aerial view. We would totally recommend this to anyone who is staying in Oahu!
| Rating: | |
|---|---|
| Packages: | North Shore Adventure [20min] |
| Attended as: | Couples |
| Posted on: | 2015/08/09 |
| Activity Date: | 2015/08/06 |
Reviewed by: ウクレレ
I was a bit anxious about my first skydiving experience, but I enjoyed it without any problems. It was a little chilly when falling, but the view was amazing and it felt really good. What surprised me compared to what I imagined was that the time after the parachute opened was unexpectedly long. The instructor kindly spun us around as a service, but it was scarier than the fall itself, haha. But it was the best experience!
初めてのスカイダイビングで不安もありましたが、問題なく楽しめました。
落ちる時は少し肌寒くて、なにより景色が最高で本当に気持ちよかったです。
やってみて想像と違ったのは、パラシュートが開いてからの時間が意外と長く
インストラクターさんがサービスでくるくる回ったりしてくれたのですが、
落ちる時以上に怖かったです笑
でも最高の経験でした!
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Solo Travelers |
| Posted on: | 2015/08/05 |
| Activity Date: | 2015/07/27 |
Reviewed by: 原田 恵子
First of all, it's unfortunate that I could only fly at a low altitude due to the weather, while my companion was able to fly normally. I would like to challenge myself again next time.
まず、残念なのが私は天候により低空飛行でしか飛べなく、連れはまともに飛行出来ていたので、次こそはまた挑戦してチャレンジしたいと思います。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Families |
| Posted on: | 2015/08/04 |
| Activity Date: | 2014/12/31 |
Reviewed by: ももちゃん
This time, only my husband flew. He was really moved by the wonderful experience. The tip for the person flying with you is $20. There were various opinions about this, but personally, I believe that the person flying with you is someone you entrust your life to. It’s only natural to pay, and it is definitely worth it. I hope everyone will pay it.
今回夫だけが、飛びました。本当に素晴らしい体験が出来たと感動していました。一緒に飛んでくれる人へのチップが20ドル。これに対して色んな意見がありましたが、私的には共に飛んでくれる人。命を預ける人です。支払って当然だし、またその価値が十分あります。ぜひに皆払って欲しいです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/07/28 |
Reviewed by: ドラえもん
It seems that we couldn't ascend to 4000 meters, so there was a partial refund, but we still had a great time. The breathtaking views from above were wonderful and mystical. I was satisfied to have had such a valuable experience.
高度が4000mまであがれなかったようで一部返金がありましたが、それでも十分に楽しめました。上空から見た絶景は素敵すぎて神秘的です。貴重な経験ができた事に満足でした。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Families |
| Posted on: | 2015/07/22 |
| Activity Date: | 2015/06/26 |
Reviewed by: えのモン
The plan started at 9 AM. We gathered before 6 AM, and everything was finished around 9:30 AM. However, we were left waiting, and we could board the return shuttle only at 12:30 PM, nearly three hours later. There’s nothing around the airport, so we just had to wait idly. It might be fine for those with a flexible schedule, but it’s not suitable for regular tourists. In the end, we ended up returning with a team that arrived before noon, and I don’t understand why we had to wake up early. If possible, it would be better to come by rental car instead of relying on the pickup.
Also, it says that if you don’t reach 14,000 ft, it’s free, but that’s a lie. They use the weather as an excuse (which may be true), and you are made to jump from 8,000 ft, receiving only the difference in price from the 8,000 ft plan as a refund. There’s nothing mentioned about this on the official website of the operating company. Anyway, it’s fine for those who don’t care about the height as long as they can jump, but it’s better not to overtrust the "absolute guarantee" claims.
朝9時スタートのプランでした。6時前に集合し、すべて終了したのは9時半頃。
しかし、それから放置され、帰りのシャトルに乗れたのは3時間近くたった12時30分。空港の周りは何もないのでひたすらボーッと待つだけです。スケジュールに余裕のある人ならいいですが、普通の観光客には不向きです。結局、昼前に着いたチームと一緒に帰ることになり、早く起きた理由がわかりません。可能なら、ピックアップではなくレンタカーで自ら来た方が良いです。
また、高度14000ftに達しなかったら無料と書いてありますが嘘です。天候の理由にして(実際そうかもしれませんが)8000ftからジャンプさせられ、8000ftプランとの差額しか返金しません。催行会社の公式Webにも、そのようなことは一切書いてありません。とにかく、高さは気にしないから飛べればいい、という人はいいですが、「絶対保証」の謳い文句を過信しない方が良いです。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Friends |
| Posted on: | 2015/07/15 |
| Activity Date: | 2015/07/15 |
Reviewed by: Summer
Went skydiving for the first time on our honeymoon and it couldn't have been a better experience than what we had! We had Patrick and Andy as our instructors and they were full of personality and very calm- which really put us at ease. We loved them so much we each tipped them $50. We're hooked now and actually contemplated going again while in Hawaii but decided we've spent enough and going to try the other side of the spectrum=skydiving back home in Colorado!! Researched a lot before going and this place by far had some of the best reviews! Best deal I found in research was this site - literally spent hours on Hawaii discount sites!
| Rating: | |
|---|---|
| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Couples |
| Posted on: | 2015/07/11 |
| Activity Date: | 2015/07/08 |
Reviewed by: いちはらは
Before I could even think about being scared, I dove!
I fell straight down and then floated around with the parachute.
It ended in an instant, but it was such a great experience!
I flew in the sky!!!
怖い怖いという間もなくダーイブ!
ひたすら落ちて、その後パラシュートでぷらぷら。
一瞬で終わってしまいましたが、
とってもいい体験でした!
空、飛びましたー!!!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/07/04 |
| Activity Date: | 2015/06/15 |
Reviewed by: まり、S
The view of the ocean that you can only experience while skydiving is absolutely stunning! It's incredibly beautiful! The foreigners were so excited that their energy lifted my spirits too! Everyone should try skydiving at least once; you’d be missing out on life if you don’t!
スカイダイビングしなきゃ味わえない海の景色!めちゃくちゃ綺麗なの!外人さんもテンション高くてこっちまで高くなっちゃった!みんなも1回はスカイダイビングしなきゃ人生損だよ!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/07/03 |
| Activity Date: | 2015/06/30 |
Reviewed by: vwbora
It may be inappropriate to express dissatisfaction with the operating company in a review on VELTRA, but...
The skydiving experience itself was quite enjoyable. My instructor, Relyx, provided clear explanations in English and some basic Japanese, which made me very satisfied.
However, this "Pacific Skydiving Center" is not acceptable...
On that day (June 20), it seems there was rain and cloudy weather early in the morning, and we were delayed, with our flight starting around 1 PM instead of the scheduled 11 AM. While that is understandable...
We were supposed to go on separate flights for 2100m and 4267m, but I believe we were put on the 2100m flight...
I timed it, and we only had 20 seconds before the parachute opened...
Still, the scenery and experience were amazing.
But my biggest complaint starts here.
By 1:30 PM, everything was finished, but we waited and waited for the return vehicle, and it never arrived...
I asked the reception staff twice, and they told me it would be coming soon, so we waited.
After waiting until 4 PM, the reception desk closed, and the return vehicle left without us.
There were four other Japanese people with us, and it was clearly strange, so when we asked again, they said, "We announced it near the vehicle, but since there was no response, we left."
They said this without any sense of wrongdoing.
As others have mentioned, there was no apology for this.
In the end, we returned to Waikiki after 5 PM...
Although the skydiving itself was a lot of fun, I was left with such dissatisfaction due to the treatment from the operating company...
It made me realize the level of hospitality in Japan, but this place was terrible.
VELTRA の体験談に催行会社の不満を書くのは違うかもしれませんが・・・
スカイダイビング自体は、かなり楽しかったです。
relyx というインストラクターで、わかりやすい英語と、カタコトの日本語で丁寧にレクチャーしてくれ、かなり満足しました。
・・が、この
「パシフィックスカイダイビングセンター」
という店?会社がいただけません・・・
その日(6/20)は、早朝 雨天曇天だったらしく、時間がおしていて、11時開始が13時くらいのフライトとなりました。
それは仕方ないことなのですが・・
2100m と、 4267m とで別便で行くのですが、おそらく自分たちは2100mの方に乗せられたんだと思います・・
時間を計りましたが、パラシュート開くまで20秒しかありませんでした・・
それでも景色、体感は最高でしたが。
一番の不満はここからです
13時半には全て終わってたのですが、帰りの車が待てど暮らせど出ない・・
受付の人に二回も尋ねたのに「すぐ出る」といわれ、待機
16時まで待っていたら、受付窓口が閉まり、
帰りの車が何の音沙汰もなしに、自分たちが乗ってないまま出発。
他に日本人4人居ましたが、さすがにオカシイということで、改めて尋ねると
「車付近でアナウンスしたけど、何の反応もなかったので出発した」
と、悪気もなく言ってきました。
他の方もおっしゃってるように、そこに謝罪はありません。
結局ワイキキに帰ったのが17時過ぎ・・
スカイダイビング自体はかなり楽しかったのに、
催行会社の待遇でこうも不満が残るとは・・
日本のおもてなしの待遇を改めて知ることにもなりましたが、この店はひどかったです。
Thank you very much for participating in the tour. However, we sincerely apologize that your experience did not meet your expectations.
We have shared your feedback with the tour operator. Upon confirming the altitude for skydiving, we found that you participated at the requested height of 4,267 meters. There are two shuttle services available; those who participated in the 9 AM session used the first shuttle, while those who participated in the 11 AM session used the second shuttle. Therefore, we appreciate your understanding that the waiting time may be longer depending on the completion time of the skydiving.
Additionally, we sincerely apologize for the lack of guidance from our local staff regarding the return shuttle, which may have caused you discomfort.
Based on your valuable feedback, we will strive to improve our services in the future. Thank you very much for taking the time to share your experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくご利用いただきましたのにご満足いただけない結果となりましたこと、申し訳ございません。
お客様の体験談を催行会社に共有させていただきました。
スカイダイビングの高度について確認しましたところ、お客様はお申込みいただきました4267mにご参加されたことが確認できました。
送迎シャトルは2便あり、9時の回に参加された方を1便目、11時の回に参加された方を2便目のご利用となっております。
そのため、スカイダイビングの終了時間によって待ち時間が長くなってしまいますことご了承いただけますと幸いです。
また、帰りの送迎に関しまして、現地スタッフからご案内が不足しており、ご不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。
お客様からの貴重なご意見をもとに、今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/06/26 |
| Activity Date: | 2015/06/20 |
Reviewed by: Nikki Nguyen
Wish we had done the 60 min tour and had the doors off. I was being a chicken when I booked it but once we got off the ground, I was comfortable! The view is amazing and the kids had a blast. The front seats have the best views if you keep the doors on :)
| Rating: | |
|---|---|
| Packages: | North Shore Explorer [10min] |
| Attended as: | Families |
| Posted on: | 2015/06/24 |
| Activity Date: | 2015/06/20 |
Reviewed by: あいく
The skydiving experience was amazing!!
However, I had some complaints about the reception.
I had signed up for the 2100m plan, but it seems that everyone else that day had booked the 4000m plan.
When we arrived at the reception, we were told that we would all jump from that height together. So, we were asked to pay the difference there.
There was no mention of this in the notes, so I was left wondering how the communication between the tour company and the local staff was handled.
スカイダイビングの体験は最高でした!!
しかし受付には不満が残りました。。
高度2100mプランで申込みをしていたのですが、
その日私達以外の参加者は4000mからのプランを予約している人しかいなかったそうです。
受付場所に着いてからみんなと合わせてその高度で飛んでもらう事になる。なので、その差額をここで支払うようにと言われました。
注意事項にもそのような記載はなかったのでツアー会社と現地でのやり取りはどうなっているのかと疑問が残りました。
| Rating: | |
|---|---|
| Packages: | 高度2100メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/20 |
| Activity Date: | 2015/05/30 |
Reviewed by: マシュー
The driver Masa (I think that was his name) who took us from Waikiki to the airport had quite a strong and funny character. Due to the wind conditions, we couldn't reach the planned altitude for skydiving, so we received a $30 refund per person, which was very kind of them.
ワイキキから空港まで送ってくれる運転手のマサさん(だったと思う)のキャラがなかなか濃くて面白かったです。
スカイダイビングは風の関係で予定の高さまで上がれなかったため一人30ドル返金があり、とても親切な対応でした。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/05/27 |
Reviewed by: Arikatsu
We left Waikiki around 7 AM and drove to the location. We got there without getting lost. Since we arrived too early, we relaxed by the ocean in front of us. From there, it was like a conveyor belt to the airplane! The adrenaline was insane! I went with three friends, and the people in front of us just disappeared! There was no cheering. Watching that, it was soon my turn. The feeling of falling lasts about the first second, I guess. I couldn't tell if I was up or down. After that, I was mesmerized by the amazing scenery. It was absolutely the best! Although the four of us were really nervous, everyone wanted to do it again! We were all very satisfied!
自分たちで7時頃ワイキキを出て車で現地まで。
迷う事なくいけました。
早く着きすぎたので目の前の海でのんびり。
そこからは流れ作業の様に飛行機へ!
アドレナリンがヤバかったです!
友達4人でいったのですが、前の人達がスンっ!!っていなくなります!
ワーキャーなしです。それを見ながらすぐに私の番。
落ちてる感覚は初めの1秒ぐらいですかね。
上か下かわかりません。後は素晴らしい景色に見惚れます。
とにかく最高です!ビビりまくってた4人ですが、みんなもう一回やりたい!
と大満足でした!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/06/15 |
| Activity Date: | 2013/05/08 |
Reviewed by: たつや
I had quite a bit of anxiety about skydiving abroad, but the staff were very kind, and I felt safe jumping. The view from the sky was absolutely breathtaking, so much so that I forgot I was falling. I definitely want to do it again!
海外でのスカダイビングという事で、かなりの不安がありましたが、スタッフもとても親切で安心して飛べました。空中からの景色はとても絶景で、落下しているのを忘れるくらい感動的なものでした。ぜひもう一度やりたいと思いました!!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/14 |
| Activity Date: | 2015/06/11 |
Reviewed by: ゆずこ
My husband wanted to go skydiving. At first, I was filled with anxiety, but after doing it, I’m really glad I did! Even though I usually keep my eyes closed on roller coasters, I didn’t feel scared at all because of the height! During the free fall, I was just focused on surviving! Once the parachute opened, I was able to enjoy a leisurely journey through the sky!!
However, according to the explanation from Veltra beforehand, there was supposed to be a Japanese-language briefing, but there was none at all. It seems there were no staff who could speak Japanese. But the gestures were clear enough that even my husband, who has zero English skills, could understand, so it was okay.
Also, Veltra mentioned that we could choose between photos or videos, but on the day, the explanation was given in rapid English, and when asked, “Photo?! Video?!”, I instinctively replied, “Photo.” However, it seems we could also choose a GoPro. Later, I managed to switch from photos to GoPro with my limited English. Even that cost $88! The price is high!! But it became a wonderful keepsake.
主人の希望でスカイダイビングをすることに。初めは不安だらけでしたが、やってみて、本当に良かったです!
ジェットコースターでは終始目を閉じている私でも、高すぎて怖いという感覚が全く無かったです!フリーフォール中はとにかく必死!パラシュートが開いてからはユックリ空の旅を楽しめました!!
ただ、事前のベルトランさんの説明では、日本語の講習ありとのことでしたが、全く無かったです。日本語を話せるスタッフ自体いないようです。でも、英語力ゼロの主人でさえも分かる位のジェスチャーでしたので大丈夫です。
あと、ベルトラさんの説明では、写真orビデオを選べるとの事でしたが、当日、
その説明もペラペラの英語で説明され、「シャシン?!ビデオ?!」と聞かれ思わず「シャシン。」と答えましたが、しかしどうやらGoproも選べる様子。後に、拙い英語で写真からGoproに変更しました。それさえも88ドル!値段は高いです!!しかしとてもいい記念になりました。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/13 |
| Activity Date: | 2015/06/05 |
Reviewed by: RYO
I think it's an experience everyone should have at least once in their life.
Skydiving at an altitude of 4,267 meters was a lot of fun, but the driver was very annoying, constantly asking for tips.
人生に一度経験した方がいいと思います。
高度4267メートルのスカイダイビングはとても楽しかったですが送迎のじじはチップ、チップでとてもうるさかった。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2015/06/08 |
| Activity Date: | 2015/06/05 |
Reviewed by: Tomas
Perfect weather and a perfect tour. Pilot described everything we saw often with a historical touch.
| Rating: | |
|---|---|
| Packages: | Hidden Oahu Flight [45 mins] |
| Attended as: | Couples |
| Posted on: | 2015/06/05 |
| Activity Date: | 2015/06/02 |
Reviewed by: mrk
I'm glad I was able to fly right after arriving! It was much higher than I expected and incredibly fun! There weren't many Japanese people, but you can manage even if you don't speak much English.
到着してからすぐに飛べたので良かったです!
思っていた以上に高くて最高に楽しかったです♪
日本人の方はあまりいなかったですが、
あまり英語が喋れなくてもなんとかなります。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/28 |
Reviewed by: 麦ちょこ
I was mocked as "Little Jump" (laughs), but the fear of the airplane door opening and jumping out was something I never want to remember (;_;). However, after jumping, I surprisingly found myself calm, enjoying the beautiful weather and scenery. At 52 years old, I felt encouraged by the "spirit to challenge new realms" in life. With determination, I can carve out new territories. I'm also grateful to the instructor for helping me relax in various ways. I'll take some time to think about the challenge of 14,000 feet (^_^;).
リトルジャンプと馬鹿にされましたが(笑)、飛行機のドアが開き飛び降りる恐怖ったら(;_;)、もう思い出したくありません。が、飛んだあと意外に冷静な自分がいて、天候もよくすばらしい風景、体験。52歳ですが、人生の上で「新たな領域に挑戦できる気持ち」に勇気をいただきました。覚悟があるから、新たな領域を切り開ける。インストラクターにも感謝です。いろいろリラックスさせてもらいました。14000ftへのチャレンジは、少し時間をかけて考えます(^_^;)
| Rating: | |
|---|---|
| Packages: | 高度2100メートル 11時開始プラン |
| Attended as: | Families |
| Posted on: | 2015/05/25 |
| Activity Date: | 2015/05/22 |
Reviewed by: takeshi
I’m not good with heights, so I participated thinking it would be a once-in-a-lifetime experience. But... it was so much fun! The instructor was a handsome nice guy named Christian, but since he couldn't speak Japanese, I thought it would have been even more enjoyable if we could communicate. The moment I jumped out of the Cessna was terrifying, but during the free fall, spinning, and the corkscrew flight after the parachute opened, it was nothing but "fun!" until landing. The moment it was over, I wanted to do it again‼︎
There were some disappointing moments with the grandfather who drove us and his request for tips, but other than that, it was fantastic. This is definitely an activity I want to include in my plans when I come back to Hawaii!
高い所が苦手なので、一生に一度だけってノリで参加しました。が、、、めっちゃ楽しかったです!インストラクターはChristianと言うイケメンnice guyでしたが日本語が話せなかったので、コミニケーションが取れたらもっと楽しかったんだろうなぁと思いました。セスナから飛び出す瞬間は恐怖だけですが、フリーフォール中にスピン、パラシュートが開いてからきりもみ飛行?と急降下して着地まで「楽しい
!」しかありませんでした。終わった瞬間にまたやりたくなりました‼︎
送迎のおじいちゃんの道中の話&チップの要求には残念な所はありますが、それ以外は最高です。またハワイに来たら必ず予定に入れたいアクティビティーですね!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/05/15 |
Reviewed by: PRK
The instructors were very cheerful, and I was able to enjoy skydiving a lot! I definitely want to try it again! ☆
インストラクターの人たちもすごく陽気で、凄く楽しんでスカイダイビングをすることができました! 是非また挑戦したいです☆
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/11 |
| Activity Date: | 2015/05/07 |
Reviewed by: Emanuela Pari
The helicopter trip was brilliant. I was a bit nervous since I had never done this before but our pilot Jim was great at explaining what was happening and why. He kept us entertained for the full journey at the same time providing lots of useful info. The view was breath-taking especially for those parts of the island that can't be reached via road. Would definitely recommend this activity if you want to see Oahu from a completely different prospective.
| Rating: | |
|---|---|
| Packages: | Ali'i Sacred Falls Flight [60 mins] |
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/09 |
| Activity Date: | 2015/05/06 |
Reviewed by: 匿名希望
I had a great time! However, I felt unsure if we actually reached the planned altitude. It was advertised as a one-minute free fall, but it seemed like it was only about 20 to 30 seconds. Additionally, among the participants who gathered on the same bus, the order of jumping was mixed up, resulting in over three hours of waiting time difference, which was frustrating considering the limited travel time.
非常に楽しかったです!
ですが、予定されている高度に行っていたか怪しいと思いました。フリーフォール1分とありましたが、実際は20〜30秒くらいしかなかったように思えます。
また、同じバスで集合した参加メンバーの中でも飛ぶ順番がバラバラで待ち時間に3時間以上の違いがあったことも、限られた旅行時間を考えると不満です。
Thank you very much for participating in the tour. We are truly sorry to hear that you had a disappointing experience despite choosing our service.
We have shared the details of your feedback with the operating company and confirmed the situation on the day of the tour. There is a record of the altitude, and we did reach the planned altitude of 4,267 meters as scheduled. We have also communicated the order of the flights to the operating company. We will do our best to make improvements in the future.
Thank you for taking the time to share your valuable feedback with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
せっかくご利用いただきましたのにご不満な思いをされてしまったこと、大変残念に思います。
ご投稿いただきました体験談の内容を催行会社に共有し、当日の状況を確認させていただきました。
高度に関して履歴が残っており、当日、予定通り高度4267メートルまでいっておりました。
飛ぶ順番に関しても催行会社へはお伝えさせていただきました。
今後、少しでも改善できるよう尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/05/09 |
| Activity Date: | 2015/05/06 |
Reviewed by: maiko1222
It was amazing! The scenery was beautiful, and I felt completely at ease with the instructor (^ ^). However, it was quite time-consuming due to the weather conditions. I opted for the package with photos and a DVD ♡.
最高でした!景色は綺麗だしインストラクターにお任せすれば全然大丈夫でした(^ ^)
ただ、天候に左右されるので かなり時間は拘束されました。写真とDVD付きにしました♡
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/05/09 |
| Activity Date: | 2015/05/06 |
Reviewed by: yukari
I thought there would be practice, but it was explained only in English and gestures, which made me really anxious. However, since there was an instructor with us, once I tried it, it was so much fun!! I went in a sleeveless top, so I was cold, but the enjoyment outweighed that!
Even at 4,200 meters, you can only float for about 5 minutes, so I definitely recommend going for 4,200 meters! I bought the video, but hiring the cameraman was an additional $70, and the video itself was about $250. I think the photos were another $200. If those prices were a bit lower, it would have been perfect, but since it's something you can't experience every day, I'm satisfied.
練習があると思いきや、英語とジェスチャーのみで説明され凄く不安でしたがインストラクターがついてますので、飛んでみたらすっごく楽しい!! 私はノースリーブで行ったので寒かったですが、、、
楽しさの方が勝ちました!
4200メートルでも5分程しか浮遊できないので
絶対4200メートルをオススメします!
動画を買いましたがカメラマン雇うので別途70ドル、動画買うのにたしか250ドル、写真はまた別で200ドルだったと思います。
そこがもう少し安ければ最高でしたが、普段体験出来ない事なので満足です。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/05/08 |
| Activity Date: | 2015/04/22 |
Reviewed by: ゴン子
It was the best experience! Looking down from the mountain and the fear of jumping was intense, but it was an amazing experience! The staff was really high-energy! I had told them in advance not to spin around in English, but they spun me around anyway... However, after spinning, they checked in with me saying, "OK?" so that was still good.
My tandem staff was really cool, and after we landed, he quietly folded the parachute while I had no idea what to do. But when I watched the video, I was surprised to see him having a blast while we were flying (゚Д゚;). After it was over, I had to wait quite a while for the CD-R. It was slow, so when I went to the reception, I found a box with the CD-R inside, and when I asked, it had already arrived a long time ago. I wish they had communicated that sooner.
I had booked through Veltra without a pickup, but when I arrived in Japan, I was surprised to receive an email from the skydiving company confirming the pickup time, saying, "I'm worried. Please contact me." I also wished they would have replied saying it was a mistake if it was indeed an error.
最高の経験でした!
山を上から見下ろし、飛び降りる時の怖さは半端ないけどすごく良い経験ができました!
スタッフたちはかなり、テンションが高いです!
前もって英語でグルグル回らないでねって伝えてあったのに、グルグル回られました・・・。
でも、回ったあとに『OK?』と確認してくれてたのでまだ、良いです。
私のタンデムスタッフはすごくクールで、着地した後は黙々とパラシュートをたたんでいて、私はどうしたら良いのかわかりませんでした。
でも、ムービーを見ると飛んでいる時はメチャメチャはしゃいでいて、ビックリしました(゚Д゚;)
終わった後にCD-R待ちで、かなり待たされました。
遅いので受付に行くと箱にCD-Rが入っていて、尋ねるととっくに届いていました。
早く伝えてほしかったです。
ベルトラでの予約では送迎なしにしていたのに、日本に着くとスカイダイビングから送迎時間確認のメール『心配です。連絡ください。』と届いていてビックリしました。
また、間違えなら間違えましたと返信もしてほしかったです。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/05/08 |
| Activity Date: | 2015/04/30 |
Reviewed by: Wendy
From meeting Sarah in the office to touring with Bob the helicopter pilot, everything was terrific. Bob was informative during the tour pointing out things of interest and made sure that passengers on both sides could see. My sister and I took our 86 year old mother to accomplish an item on her bucket list. She loved it!
| Rating: | |
|---|---|
| Packages: | North Shore Adventure [20min] |
| Attended as: | Families |
| Posted on: | 2015/05/03 |
| Activity Date: | 2015/04/30 |
Reviewed by: Maalion.Zion
This was my second time in Hawaii, and my first time skydiving. Unfortunately, the weather was not great due to clouds at that time. After five minutes, if there wasn't even a little bit of sunshine, it seemed like we would have to cancel for the day, but then a small break in the clouds appeared.
Seizing the moment, I boarded the Cessna. Although we didn't reach the highest altitude, I was able to dive safely into the sky. It truly became the best experience of my life.
Thank you to the staff who worked hard to give us the opportunity to fly without giving up until the end, and thank you for the weather in the North!
Hawaiiは二度目で スカイダイビングは初めてだったのですが、当時は雲があっての生憎の天候 …>_<
後、5分経って少しでも晴れ間が出なければ今日は キャンセルみたいな状況だったんですが そこに少しの晴れ間が.…
ここぞとばかりに セスナに乗込み最高到達点まで上がらなかったけど 無事に空にダイブ出来ました (^-^)/
人生の中で、本当に最高の経験になりました 。
最後まで 諦めずに飛ぶ機会に努力してくれたスタッフさん、 ノースの天気に
ありがとう ♪
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2015/04/17 |
| Activity Date: | 2015/04/14 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour.
However, I sincerely apologize for the inconvenience caused regarding the transportation and altitude issues.
I have shared the feedback you provided with the operating company.
I strongly requested that they clarify the conditions for altitude guarantees and ensure that they provide particularly careful guidance to customers during irregular situations such as bad weather.
Additionally, we have made corrections regarding our absolute guarantee statements.
Once again, I apologize for the inconvenience caused despite your anticipation for the activity.
We will continue to work with the operating company to provide activities that satisfy our customers, and we would be grateful if you would consider using our services again in the future.
Thank you very much for taking the time to share your valuable feedback.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございました。
しかしながら送迎、高度の件でご迷惑をお掛けしましたこと深くお詫び申し上げます。
催行会社へはお客様からいただきました体験談を共有させていただきました。
高度保証の条件の明確化及び、悪天候などのイレギュラーな状況の時には
特に丁寧にお客様へご案内をするよう強く要請させていただきました。
あわせて、弊社の絶対保証の記載につきましても、修正させていただきました。
改めましてこの度はせっかくお楽しみにしていただきましたアクティビティにも関わらず、ご迷惑をおかけしましたことお詫び申し上げます。
今後とも催行会社とともにお客様にご満足いただけるアクティビティの提供に努めて参りますので、またのご利用を少しでもご検討いただければ幸いです。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム