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Oahu
I was moved to see the seabed of Waikiki from a submarine. I could clearly see schools of fish and various wreckage on the ocean floor.
潜水艦でワイキキの海底を見る事が出来て
感動しました。魚の群れや海底に残る
いろいろな残骸等良く見えました。
Translated by OpenAI
It was my first experience with parasailing, and I was very satisfied with the kind and attentive service from the local staff. The view from 150 meters high was amazing.
パラセイリングはじめての体験でしたが
現地のスタッフの親切丁寧な対応で
大変満足です。高さ150メートルからの
眺めは最高でした。
Translated by OpenAI
The morning pickup was not at the bus stop I specified when I made the reservation, but at a distant bus stop. The bus stop was right in front of the hotel I stayed at, yet I waited at the designated bus stop on foot. However, when the meeting time came, my name was not called, and feeling anxious, I asked someone nearby, who said, "This is it." When I mentioned my name, they checked the confirmation and made a phone call. It seems there was a mistake on their part, and the guide told me, "The bus stop is different, but get on this bus," so I was able to go. But I can't help but feel frustrated thinking that if I hadn't asked, I might have been left behind. There was nothing indicating "Veltour" on the bus or the guide, making it very confusing. After that, during my stay and even after returning home, I received no apology email, just an email asking for a review of my experience. The tour itself was fine, but I will not use this company again.
朝の迎えが申し込み時に指定したバス停ではなく、離れたバス停に指定された。宿泊したホテルの目の前がバス停だったのに歩いて指定されたバス停で待った。
しかし集合時間になっても名前を呼ばれず、不安になり近くの人に聞くと「ここです」と言われ名前をいうと確認書を見て電話をしていた。どうやらそちらで間違えたらしくガイドに「バス停が違うがこのバスに乗って」と言われ行くことができたが、もし聞かなかったらおいてかれてしまったのかと思うと腹立たしい。バスやガイドに「ベルトラ」と書いてあるものが一切なく、とてもわかりづらいのではないか。その後、滞在中も帰国後もお詫びのメールもなく、いきなり体験談投稿のメールがきた。ツアーの内容は問題なかったが、もうこの会社は利用しない。
Translated by OpenAI
It was incredibly cloudy and extremely cold... I participated on a day that was so cold, I couldn't believe it was Hawaii. The scenery was also disappointing due to the clouds, and the sandbar had water levels only up to my knees, which was a big failure. It was so cold that I didn't participate in snorkeling and waited on the boat instead. I think if you're going to the sandbar, you should definitely choose the right season to go.
The staff were very cheerful and tried their best to lift the mood; they were kind and pleasant. If I ever go again for a revenge trip, I would choose this tour.
とにかく曇っていて滅茶苦茶寒かった。。。
ハワイでこんなに寒いことってあるのか・・・というくらい寒い日に参加してしまいました。
そして、曇っていた分、景色もイマイチで、肝心のサンドバーも膝上くらいまでの水位だったので、大失敗でした。
あまりに寒いので、シュノーケリングには参加せず、船で待機させて頂きました。
サンドバーに行くなら、やはりちゃんと時期を選んで行くべきだと思いました。
スタッフの方達は、とても明るく、何とか盛り上げようとしてくれて、親切で感じが良かったですし、いつかまたリベンジで行くならば、このツアーを選びます。
Translated by OpenAI
I had been curious about Keana Farms every time I went to Hawaii. This time, with my husband's enthusiastic "Let's do it!" I made a big decision and booked it on my phone. We tried it as a family of three, and after just a brief explanation from a staff member who spoke a little Japanese, we started right away. There was no time to hesitate, and before we knew it, we were enjoying the experience in the air. We created fun memories filled with amusing episodes, like dropping the camera and needing help from the staff because we couldn't find the red string we were supposed to grab at the finish line. I'm a grandmother who is terrible at sports, usually skips amusement park attractions, has a fear of heights, and doesn't speak English, yet I still had a great time! I would love to do it again if the price were a bit lower! By the way, the camera was returned to the reception. Thank you!
ハワイへ行くたび気になっていたケアナファーム。今回は夫の、やろう！の一言で一大決心し、携帯で予約。娘と3人でトライしました。ちょっとだけ日本語ができるお姉さんの、超簡単な説明を聞いただけですぐにスタートし、躊躇う暇もなく、あれよあれよと言ううちに空中を楽しんでいた私たちです。カメラを落とすとか、ラインのゴールで掴むはずの赤いヒモがわからずスタッフに助けられるとか、面白エピソードつきの楽しい思い出ができました。スポーツまるでダメ、遊園地ののアトラクションもほぼパスの還暦ばあちゃん、しかも高所恐怖症、英語もできない、そんな私でも楽しめました！ もう少し値段が安ければまたやりたい！
ちなみに、カメラは受付に届いていました、•·♥τнänκ чöü♥·•
Translated by OpenAI
Three years ago, my four-year-old grandchild couldn't participate, so only my seven-year-old grandchild had the experience. This time, both grandchildren were able to join. The younger one was scared at first when going up, but seemed to calm down as they started looking further away, and they were very happy.
三年前は四歳だった孫は参加出来ず、上の七歳の孫だけしか経験出来なかったか、今回は二人の孫が揃って参加出来ました。下の子は上に上がった最初の内は怖がっていたが、遠くを見るようになって落ち着いたようで、とても喜んでいた。
Translated by OpenAI
There are a lot of people, and the short snorkeling experience is not well organized. The snorkeling tour in Okinawa was much better.
人は多いし、体育会系の短時間シュノーケル、段取りも決してよくは無い、沖縄でのシュノーケルツアーの方がよっぽど良かったです。
Translated by OpenAI
The food was poor. There were too few dishes, and despite taking too long from departure to the fireworks, the duration of the fireworks was too short.
食べ物がお粗末
料理の品数が少ないし、出港から花火迄の時間がかかりすぎのわりに花火の時間が少なすぎる
Translated by OpenAI
We were in Hawaii for our honeymoon and wanted to do something adventurous so we decided to go to Gunstock Ranch for some horseback riding. The booking was really easy and I received a call an hour later with confirmation of my purchase. Shortly after I received an email with the confirmation details and directions to the ranch. The process went really smooth. The route out to the ranch along highway 83 was absolutely spectacular! It goes right along the ocean coast with gorgeous views and the splashing water literally hits your car as you drive by because your so close. The ranch was very nice, easy to get to with a super friendly staff. There are restrooms which were very clean for being outdoors along with sinks to wash your hands afterwards. Plenty of parking.
They take safety precautions when mounting and unmounting the horses. They recommend that you wear a helmet also but you can sign a waiver if you choose not to. The horses are really friendly and very well trained. The trails are absolutely beautiful as you leave the ranch, enter into the mountain side, through forests, up and down hills, and a view of the ocean off in the distance. You get to see the cattle, and the baby calves as you ride. Leanna was our guide and she was very knowledgeable about the ranch, the area, and the horses. I could see her love for them and she was very friendly and made sure everyone in our group was doing good and having a great time. She recommended many things to do on the island and was very helpful answering any questions we had along the way. We had a great time and recommend Gunstock Ranch to anyone who is looking for a great horseback riding experience!
Thank you so much for your review!
We truly appreciate the great time you had here at our ranch, and we hope to see you soon!
Mahalo nui,
Emily H
Gunstock Ranch
The H20 Water Sports in Honolulu offers a fantastic jet-skiing experience. Featuring the lovely turquoise waters of Maunalua Bay, purchasers will be given half hour of a quality time racing acrossing the ocean. A pick up service to an ideal location is what makes this experience so great. The water there is relatively calm and warm, yet strong enough to lift the front of the jet ski, providing a thrilling sensation that customers cherish. Safety is also a top priority here. Even if you jet ski capsizes, you will be fine since you have your life jacket on. All in all, I would highly recommend tourists consider this option, as it is an exhilarating experience one surely should not pass on. If jet skiing is not your thing, H20 Water Sports also offer parasailing, which I plan on trying on my next trip.
Mahalo! We look forward to welcoming you on your next adventure!
Natalie and Zooey were awesome! We had an amazing day. They took pictures and shared it with us.
The only downside is that the snorkeling was not in clearer waters.
This was my second visit. Last time, since it was New Year's, there were times when some attractions were open and others were not, which made it inefficient and I remember waiting a lot. This time, I think there were more people than during New Year's, but everything was open, so I was able to enjoy it without waiting too much.
Attractions that could only be done in pairs last time are now available for individuals, which made waiting for the pair floaties take some time. I would like to see more pair floaties available.
I thought the operating hours from 10:30 AM to 4:30 PM were a bit short, but I was able to go around efficiently, so I had plenty of fun. My child really loves this place. I hope we can come again!
二度目の来園です。
前回はお正月だったので、一部のアトラクションがやっている時間とやっていない時間があり、効率が悪く、待たされた記憶がありました。
今回は、人はお正月よりも多かったと思いますが、全てやっていたので、それほど並ぶ事もなく満喫できました。
前回はペアでしか出来なかったアトラクションが一人でも出来るようになっていて、ペアの浮き輪を待つのに時間がかかりました。
もうちょっとペア用の浮き輪を増やして欲しいです。
営業時間は10時30分～16時30分で短いかな？と思いましたが、効率良く回れたので充分楽しめました。
うちの子は、かなりお気に入りの場所です。
また、来れたら良いな～と思います。
Translated by OpenAI
My first experience at Wet 'n' Wild. Since I had a small child and elderly people with me, I arranged for a cabana. The confirmation email was a day late, but I was relieved to have secured it. On the day of the visit, we were given wristbands color-coded by plan before boarding the bus, but there was a mishap where I was mistakenly given the color for a different group's basic plan. However, that was quickly corrected. After getting off the bus, I exchanged the printed confirmation email for entry tickets with the staff, but this turned out to be a mistake. Once inside, I started looking for "where is the cabana I reserved?" but I had no idea where to find it. When I asked the local staff by giving my name, they just shook their heads and said "NO." I should have confirmed with the Japanese staff on the bus before entering, but it was too late, and I was very flustered. While I was trying to explain to the reception staff, a female staff member who spoke Japanese came to help and checked the situation. After a short wait, the response I received was, "We apologize. We indeed reserved it under your name, but due to a mistake on our part, we reserved the wrong date. Since this is our error, I will email Veltra today to explain, and we will refund the cabana fee." When I asked, "Is there anywhere I can rest in the shade?" she very politely replied, "I will take responsibility and find a place for you." After a while, they provided apology gifts for everyone and secured a spot with chairs, although it was a bit far away. It was disappointing that I couldn't use the reserved cabana, but the response from the female staff was very pleasant, and I was able to enjoy my time without feeling upset. After returning home, I also received a polite email from Veltra. While this might be uncommon in Japan, such things may not be rare in America (Hawaii). I recommend everyone check the options before entering.
初めてのウエットアンドワイルド。小さな子供と年配者がいることもありカバナ付きを手配。予約確定のメールは予定より1日遅れでしたが何とか確保できて安心していました。当日、プランごとに色分けされたリストバンドをバス乗車の前につけられるのですが、間違って違うグループのベーシックプランの色をつけられたりとハプニングはありましたが、それはすぐに訂正して頂きました。バス降車後、スタッフの方に予約確定のメールをプリントアウトしたものと引き換え入場券を頂きましたが、これが失敗でした。入場してから「さて予約したカバナはどこ？」と探しましたが全くわからず、現地のスタッフに名前を言って聞いても「NO」と首を振るばかり。バスの日本人？スタッフに確認してから入場すればよかったのですが、時すでに遅しで大変焦りました。受付スタッフに何とか説明していると、日本語ができる女性スタッフが来てくれ、状況を確認してくれました。少し待たされた後、返ってきた答えは「申し訳ありません。確かにお客様のお名前で予約頂きましたが、こちらのスタッフのミスで日にちを間違えて確保してしまいました。今回はこちらのミスですので今日私からベルトラにメールで説明し、カバナ代金は返金させて頂きます。」とのこと。「どこか日陰で休めるところはありませんか？」と聞くと「私が責任をもって探して参ります」と大変丁重に謝って下さいました。そして暫くしてお詫びのグッズを人数分と、少し離れた場所ではありましたがチェアーのある場所を確保して頂きました。予約していたカバナが利用できなかったのは残念でしたが、女性スタッフの方の対応が大変気持ちよく、イヤな気分になることなく楽しめました。帰国後、ベルトラからも丁重なメールを頂きました。日本ではありえませんが、このようなことはアメリカ（ハワイ）では珍しくないのかもしれません。皆さんも入場する前にオプションの確認をされることをお勧めします。
Thank you very much for participating in the tour.
However, we sincerely apologize for the significant inconvenience caused at the site due to the cabana that was supposed to be secured as confirmed by the tour operator not being available.
As mentioned in a separate email, we have taken this matter seriously and have issued a strict warning to the local tour operator to prevent a recurrence. Moving forward, we will ensure that multiple confirmations are made by the tour operator to guarantee that your reservations are properly arranged.
We take your feedback to heart and, together with the tour operator, will strive to further improve our services. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき、誠にありがとうございます。
しかしながら、催行会社より予約確定とご案内していたカバナが確保できていなかったため、現地にて多大なご迷惑をおかけし誠に申し訳ございませんでした。
別途メールでもご連絡させていただきましたが、今回の件につきましては再発防止に努めるべく、現地催行会社に厳重に注意させていただきました。今後はお客様のご予約がきちんと手配されるよう催行会社にて複数の目で確認したうえ、予約の手配を完了させていただきます。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Translated by OpenAI
The cheerful guide, who was a second-generation Japanese-American captain, mostly had foreign guests, but afterwards, he kindly interpreted for the Japanese customers, making it easy to understand. The boat was a yacht type, allowing us to fully enjoy the resort atmosphere. After seeing dolphins, I was delighted to spot sea turtles swimming at a depth of about 10 meters during snorkeling. There was not enough time during lunchtime, so a lot of food was left over, which felt wasteful. It's better to start eating right after snorkeling. I was shocked to find that other coupons offered the same tour at a lower price than what I had booked, but the tour itself was very good, so I highly recommend it!
日系２世の船長さんの陽気なガイドで、お客さんはほとんど外国人の方でしたが、そのあと日本人客向けに丁寧に通訳してくださり、よくわかりました。
船もヨットタイプでリゾート気分満喫。
イルカを見たあと、シュノーケリング場所では水深10メートル程のところに海亀も泳いでいるのが見えて嬉しかったです。
ランチタイムは時間が少ないので沢山食べ物が余ってしまって勿体なかったです。シュノーケリングが終わったらすぐに食べはじめたほうがいいです。
他のクーポンで同じ内容のツアーが自分が予約したものより安くなっててショックを受けましたが、ツアー自体はとても良かったのでお勧めです❗
Translated by OpenAI
I participated alone, but I had a great time! The waves were calm, making it perfect for beginners. I thought I wouldn't be able to take any photos since I was by myself, but I was so touched to receive the photo data at the end! The private lesson for two hours was quite intense, and I ended up with sore muscles. Haha!
一人での参加でしたが楽しめました！波が穏やかで初心者におススメです。一人での参加だったので写真取れないなぁと思っていたら、最後に写真データをもらえて感動でした！！プライベートレッスン2時間は結構ハードで筋肉痛になりました。笑
Translated by OpenAI
There were three cars running besides the lead car, but the other two were very slow, constantly going and stopping. It's disappointing that I couldn't drive comfortably.
先導車以外で3台走行でしたが他の2台が非常に遅く行っては待ち、行っては待ちの繰り返し。
気持ち良く走れず残念。
Translated by OpenAI
About an hour by car from Waikiki and about 30 minutes by cruise ship from the harbor, we landed on a truly mysterious sandbar. The shallow area, about 100 meters in diameter, is surrounded by marine blue waters, and the water level is only knee-high, so the kids were able to play safely. We observed tropical fish while snorkeling, and the tour included lunch, which made for a very satisfying experience.
P.S. There was a funny local staff member who had a tattoo of his daughter's name (in kanji!) on his body.
ワイキキから車で1時間、ハーバーからクルーズ船で30分位でしょうか。なんとも不思議なサンドバーに降り立ちました。直径100m程の白い砂の浅瀬はマリンブルーの海の囲まれ、海面も膝の高さ程度ですので、お子様達も安心して遊べていました。シュノーケリングで熱帯魚を観察し、昼食もついて大満足のツアーでした。
P.S. 体に娘さんの名前のタトゥーを入れた（漢字！）、初老の現地スタッフのおじさんが面白かったです。
Translated by OpenAI
Great day at the sandbar, very nice crew, had a wonderful day at this cruise
Great experience. very funny driving, seeing nice places. Make sure u have a sunglass and hat, maybe something to cover your mouth while driving because of the dust. get ready to get dirty but its a lot of fun!!!
It was a safe depth for elementary school students to swim comfortably! The hamburgers for lunch were also delicious.
小学生にはちょうど良い深さの海で安心して泳がせることができました！
ランチのハンバーガーも美味しかったです
Translated by OpenAI
The day before, I made a reservation at VELTRA in Hawaii, and the staff's response was very good. Also, during the Obon holiday, I visited with my second-year middle school son, and it was great to have some long-awaited parent-child communication.
前日、ハワイのVELTRAにて予約しましたが、スタッフの対応が大変良かったです。また、お盆中に中学二年生の息子と来店いたしましが、久しぶりの親子のコミニケーションがとれて最高でした。
Translated by OpenAI
The sunset from off Diamond Head was absolutely beautiful. On the dinner cruise, I was fortunate enough to win a commemorative lobster, but the view of the Hawaiian sunset while cruising was simply elegant.
ダイヤモンドヘッド沖からのサンセットは最高に美しかった。ディナークルーズでは記念のロブスターが当たると言う幸運にも恵まれましたが、とにかくハワイの夕日をクルーズしながら見る景色は優美です。
Translated by OpenAI
This time, I used the service with my wife and daughter. The boat operator and the parasailing assistant mostly spoke English, but they did their best to entertain us with broken Japanese. We shared the ride with two American couples and had a great time.
今回、妻・娘の3人で利用しました。
ボートのオペレーターやパラセイリングのアシスタントも、殆ど英語なのですが片言の日本語で一生懸命楽しませてくれました。
アメリカのカップル2組と乗り合わせましたが、十分に楽しめました。
Translated by OpenAI
Honestly, I felt like I could have skipped this experience as my memories of my stay in Hawaii were quite faint.
First, we headed to the sandbar. It was a shallow area with water up to our knees, and there was no beach at all. We stayed there for about an hour, but after taking photos for around 30 minutes, it felt like everyone else was just waiting on their boats.
After that, the lunch burgers took a really long time. Everyone was standing in line, and it took about 20 minutes to distribute the food to everyone after picking it up. I think it was because one staff member was out sick. The taste was good, so it was disappointing. Everyone was expressing their dissatisfaction.
Next, we went to a spot where we saw turtles from the boat and swam around the coral reef, which took about 45 minutes. This part was average.
The biggest disappointment was the absence of the sandbar, which I regretted. Considering my lack of preparation beforehand and the time wasted waiting for food and at the sandbar, along with only about an hour of total swimming time, I can't really recommend this experience. Other tours were more intense but allowed for plenty of swimming, and I had memorable encounters with turtles and dolphins right in front of me.
正直参加しなくてもいいぐらい、ハワイ滞在での記憶が薄かったです。
まず最初に、サンドバーに向かいました。
そこは浅瀬で膝まで海水があり、砂浜は全くありませんでした。
そこに1時間ぐらい滞在しましたが、30分間ぐらいで写真を撮ったら、他の方もボートで待ってる感じでした。
その後昼食のバーガーはすごく時間がかかり全員行列状態で立ったまま並んで、受け取りに行き全員に配り終えるのに最後の方は20分はかかりました。スタッフの方が1人風邪で休みになったため、だと思いますが、
味は良かったので、残念です。みんな不満を言っていました。
次に向かったところでは、亀を船上から見て、サンゴ礁のまわりを泳ぐのですが、ぐるっと一周します。およそ45分ぐらいです。
こちらは普通でした。
目的のサンドバーが無いことが、1番不満で、後悔しました。
自分の事前の勉強不足と、食事にサンドバーにとだらだらと待たされたり、泳いでいる合計時間は1時間ぐらいと考えると、あまりおすすめではありません。
他のツアーでは、ハードでしたが泳ぎまくれ、亀やイルカが目の前まで来てくれ、すごく思い出に残っています。
Translated by OpenAI
Took my wife on this tour. We loved it. Awesome, knowledgeable staff. Got to experience sea life in clear water, right off Waikiki, followed by an awesome sail on the catamaran, which we didn't expect. We thought it was just to see the turtles - so for us, the sailing was an awesome bonus. Highly recommended.
The parasailing itself was enjoyable, and the weather was nice, so I had a great time. However, my friend who was with me got seasick. Since the boat swayed quite a bit, I think it's better for those who are anxious to take motion sickness medication.
パラセーリング自体は
気持ちよく、天気も良かったので
楽しめましたが一緒に居た友人が
船酔いをしてしまいました。
かなり横揺れが激しいため
不安な人は酔い止めを飲んだほうが良いと思います。
Translated by OpenAI
Initially, I was considering a tour that offered Japanese language support, but since it combined horseback riding and ATV experiences, it would have resulted in two separate package tours. Therefore, I opted for this tour, which allows for three package options. Although the tour was in English, the staff who picked us up were bilingual in English and Japanese. We selected our desired package tour on the bus, and by choosing Japanese as the language, we were able to incorporate it into the Japanese tour on-site.
After completing the three attractions and lunch, it was soon time to head back, so I was a bit disappointed that we couldn't spend more time enjoying the location.
当初日本語対応のツアーにしようかと悩みましたが、乗馬や4輪バギーと組み合わせになり、パッケージツアーが2つになってしまうため、パッケージツアーが3つ選べるこちらのツアーにしました。言語が英語ツアーでしたが、迎えに来ていただいたスタッフの方は、英語日本語共に話すことのできる方でしたし、希望するパッケージツアーをバスの中で選ぶのですが、言語を日本語に選択することで、現地では日本語ツアーに組み込んでいただけました。
3つのアトラクション・ランチを終えると、すぐに帰りのバスの時間になり、あまり現地でゆっくりするという事ができなかったので、少し残念でした。
Translated by OpenAI
I was a bit worried about the light rain as I boarded the boat, but it stopped right away. I had signed up for the 130m experience, but the other passengers were at the same height, so I wondered if the height standards of 110, 130, and 150 meters really made a difference. The view of Diamond Head and the high-rise hotels below was fantastic.
雨がパラパラで大丈夫かなと思いながら乗船。すぐやんだ。１３０ｍに申しこんだが、同じ乗船客も同じ高さだったので、高さ基準は110も130も150も変わらないのでは、、、と思った。
ダイヤモンドヘッドや高層ホテル群が眼下に見えて素晴らしかった。
Translated by OpenAI
We were a group of two Japanese people and three Asians. The lecture was given in English, but I somehow understood it through gestures. They pushed the board from behind and taught us the timing to catch the waves, so I was able to stand up. It was fun.
我々日本人二人とアジア人３人のグル－プで。英語でレクチャーされたが手振り身振りでなんとなくわかった。ボ－ドを後ろから押してくれて波に乗るタイミングを教えてくれるので、立てました。楽しかった。
Translated by OpenAI
We loved seeing all the sea turtles! It was nice to have the flotation devices and the anti fog spray for the masks. The crew was amazing and so much fun! Thank you!
