It would have been "a once in a lifetime" opportunity in the Pacific ocean in Hawaii. Unfortunately the three of us anxiously awaiting our turn on the underwater scooters became seasick. Had we known the swells of the ocean, from tropical storm Darby, may have affected us negatively, maybe we could have prepared better. Perhaps somewhere in the confirmation the vendor could have mentioned motion sickness and recommended we take or put on something "just in case" we might be affected. My son made it into the scooter gear but came up because bubbles kept getting in his nose, eyes. Others on the boat did have a great time! We won't go again. We will snorkel next time. It just didn't work out for us.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2016/07/25 |
Was this comment helpful?
[Yes]
|
I think it would have been amazing... but will not know as we were not able to attend. I need to find a phone number to call to request a refund as I paid a lot of money for 6 of us.
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2016/07/22 |
Was this comment helpful?
[Yes]
|
You can swim, snorkel or just enjoy the scenery from the boat while small groups take their turn touring the waters below with the scooters. The crew was very helpful and courteous. Everyone had a great time!
Rating: | |
---|---|
Attended as: | Friends |
Activity Date: | 2015/08/28 |
Was this comment helpful?
[Yes]
|
My wife and I wanted to do something other than snorkelling and this adventure gave us more than what we asked more, plus a lifetime of memories in the form of great photos and a video. Thank you BOB's aventure.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/07/12 |
Was this comment helpful?
[Yes]
|
Even though I spent the whole morning for this activity, I just rode the underwater scooter for 15 min only. Furthermore, I couldn't even enjoy with my wife and son at the same time. So embarrassed and annoyed much. I admit the riding itself is exciting activity but their program was not that sophisticated. I was so much disappointed.
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2016/07/22 |
Was this comment helpful?
[Yes]
|
4組しかいなくてすごくスムーズに遊べました。
船酔い対策のアロマを塗ってくれたり、お水とポテチは食べ放題でした。
ちゃんと付き添いの方いて餌巻いてくれたり本当に綺麗でカメまで見れてよかったです
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2015/11/20 |
Was this comment helpful?
[Yes]
|
We did this as part of our anniversary week in Oahu and all I can say is if you are "thinking" of doing this, stop thinking and just DO IT! It's an experience you will never forget and the fact that we got to pet and swim along a sea turtle in the ocean is simply awesome!! The crew was amazing, the water was warm and it's something we'll never forget, the crew made this a very memorable experience.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/07/08 |
Was this comment helpful?
[Yes]
|
I'd do this again in a heartbeat. Worth every penny. Personal attention so that I got maximum experience as guides helped us see the turtles when they came around and did everything possible to draw the fish to us. You could tell the crew was experienced and competent.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2016/06/29 |
Was this comment helpful?
[Yes]
|
My nephew & I took this adventure and enjoyed it very much. My nephew said that he would like to do it again next time he goes to Hawaii.
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2016/06/16 |
Was this comment helpful?
[Yes]
|
First of all crew was great! Our driver and diver Taylor went out of his way to be helpful .
The experience was average . Not much time on actual scooter. A lot of time sitting on boat then back at shop waiting to be driven back while the video and pictures we being pushed. Wouldn't do it again but not unhappy that I did it once.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2016/06/28 |
Was this comment helpful?
[Yes]
|
Down loading pictures a nightmare everything else was great
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2016/06/20 |
Was this comment helpful?
[Yes]
|
First time to Hawaii I picked this tour. What an awesome experience. Friendly staff and pickup/drop off made it easy. Will do it again with the family.
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2016/06/14 |
Was this comment helpful?
[Yes]
|
楽しみにしていたのですが…
メイクなど落ちないとのことで(写真撮ること考え)決めたのに
機械の不具合?でびしょ濡れ…
ありえません
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、お詫び申し上げます。
今回の内容を現地催行会社に確認させていただきましたところ、当日機械の不具合などはなかったとのことではございますが、
水に入るアクティビティの性質上、スクーターに乗り降りする際に濡れてしまう可能性があるとのことでございました。
写真撮影含み楽しみにされていたにも関わらず、ツアーページの記載内容に誤解を招く表現があり、ご迷惑をおかけして誠に申し訳ございません。
今後同様のご迷惑をおかけしないためにも、ツアーページの記載内容を改善させていただきました。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
---|---|
Attended as: | Friends |
Activity Date: | 2016/04/04 |
Was this comment helpful?
[Yes]
|
8:00ピックアップが遅れたので電話をすると英語で出ました。バウチャーには英語、日本語対応と書いてありJapanese speaker pleaseと言ったところいないと言われた。
しばらく待ってピックアップされたが案内所について1分でさあ、船で行こう!とシーボブについての操作方法をなにも聞かされていないのにも関わらず君たち1番に行ってと言われて何もわからず不安しかなかった。
天気は雨でものすごく寒かったしこちらもバウチャーに暖かいコーヒー紅茶用意してあると書かれていたにも関わらずキンキンに冷えた水。
天気はだれのせいでもないのだが極寒で、ピックアップの車も冷房がすごく、終始震えていました。
1番に終わったのでその後最後の方々が終わるまで酷い船揺れの中ひたすら待っていた。
シュノーケリングもできるよと言われたがそれどころではない。
シーボブも15分回れると書いてあったにもかかわらず10分もなかった。
貴重な体験を出来たと思うし海の中は綺麗で海亀も会えました。
しかし天気に左右されまくったので写真代別でこの値段は高すぎると同じ日本人参加者と話していました。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
ピックアップの遅れにつきましては、交通事情などにより若干遅れる場合もございますが、ご案内通りにお待ちいただいても迎えが来ないため、不安なお気持ちだったかと察します。
また、現地催行会社の言語表記と含まれる物(暖かいコーヒーと紅茶)に関する表記に関しましては、情報が更新されておらず、ご迷惑をおかけし誠に申し訳ございません。今後同様のご迷惑をおかけしないためにも、表記は早急に修正させていただきました。
なお、シーボブの体験時間について現地催行会社に確認しましたところ、通常15分間は体験していただいており、当日も同様の時間を設けていたとの報告を受けてはおりますこと、ご理解いただけますと幸いです。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/05/31 |
Was this comment helpful?
[Yes]
|
great time and great fun. one of the best things to do in hawaii. saw sea turtles and even was allowed to hold an octopus. the workers had our safety in mind the entire time. great fun. a must do on hawaii. thanks for the memories.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/05/17 |
Was this comment helpful?
[Yes]
|
正直、残念という想いが強いです。
集合場所からオフィスまで移動し説明ビデオを観賞。ここまでは良かったのですが、その後は海にでる船を待つこと約1時間。なんの説明もなく、ただただ待つだけ。やっと船が来て海に出たと思ったら、先に海に出ていた船へ乗船するだけ。その船でもまったく説明がないまま、さらに1時間以上待たされ…あげくのはてに船酔い。体調が優れないまま水中スクーターを体験するという結果になりました。
ちなみに一緒に乗船していた中に日本の方が10名ほどおりましたが、ほぼ全員の方が船酔いとの闘いで、皆さんもとて辛そうでした。
ぜひ今後、参加される方は必ず船酔い対策をし参加されることをおすすめします‼
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/05/10 |
Was this comment helpful?
[Yes]
|
This was one of the most amazing things I have ever done… it's a must bucket list item. It is like you are transported to another world and underwater world and I got to see fish, turtles, sting rays - just amazing - you won't regret it. Thanks to the whole team, they made is such a fun experience.
Rating: | |
---|---|
Attended as: | Friends |
Activity Date: | 2016/04/09 |
Was this comment helpful?
[Yes]
|
Absolutely awesome experience!!!! Crew were super nice and helpful!!
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2016/04/08 |
Was this comment helpful?
[Yes]
|
We found this because I cannot scuba or snorkel and were pleasantly surprised! We had a good time and an excellent group of guides helping us along. I was nervous but they put my mind at ease and I greatly enjoyed seeing all the fish and the sea turtles! They even had snacks for us on the boat.
Thanks for giving me an experience thought I would never get to have. Would definitely recommend!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/03/11 |
Was this comment helpful?
[Yes]
|
My husband and I really enjoyed this underwater adventure. I don't know how to swim well, so I never go snorkeling or scuba diving and miss all the underwater fun. This activity allowed us to see the underwater world, feed fish in their natural habitat, spy on turtles and spend time together doing something fun and different. If you're prone to motion sickness, definitely take something for that before going because some people seemed a little sea sick. This activity impressed both of us. The divers were very helpful and took great photos. Thank you to the whole crew!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/03/12 |
Was this comment helpful?
[Yes]
|
最初に水中にもぐる際、少し怖さがありましたが、しばらくすると魚や海亀が
来てくれて、なぜか緊張や怖さがとれ、とても癒されました。
とても素敵なひとときでした。
潜った時期が2月ともあって、水からあがってきたら、風でとても寒かったので、
ウインドブレーカーで体をおおうものが必要でした。
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/02/10 |
1
people find this helpful!
Was this comment helpful?
[Yes]
|
We had the most fun, guys on the trip were very friendly and outgoing. Can't wait to go back and do it again!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/03/02 |
Was this comment helpful?
[Yes]
|
Most amazing experience ever!!i. Suggest everone try this once in your life. Def bucket list stuff. The Staff was great. My wife can't swim I can't get her head under water she did it loved it and is a better person for it.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/02/28 |
Was this comment helpful?
[Yes]
|
説明には少々不安がありましたが(笑)とても良い経験ができました。ボートにお水、スナック菓子が用意してあり、順番待ちの間は魚にエサをあげたり、シュノーケリングが自由に出来たりで待ち時間も楽しく過ごすことができました。ウミガメに出会うことができたのもとてもうれしかったです。待っている間船酔いするとお聞きしたので酔い止めを飲んでいきました。あと待っている間は寒かったので羽織るものがあるといいかと思います。海の中は想像していた以上にきれいで魚もたくさんいて本当に楽しかったです。また参加したいです!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/02/17 |
1
people find this helpful!
Was this comment helpful?
[Yes]
|
Enjoyed the crew and the experience. We were pushed in directions instead of us controlling the scooters and we would have liked to move it on our own. The experience was wonderful and we saw many fish and sea turtles. Thanks for a great trip
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2015/12/21 |
Was this comment helpful?
[Yes]
|
We spent two years researching our trip and when we saw this tour we were very intrigued. It was everything we had hoped for and more. The divers were friendly and accomodating we were never rushed. Fish and turtles are so close you can touch them great photo opportunities. Highly recommend
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2015/12/29 |
Was this comment helpful?
[Yes]
|
We had a great time snorkeling and seeing all the sealife. The crew was great too.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2015/12/30 |
Was this comment helpful?
[Yes]
|
It is a great experience doing the Underwater scooter. The guides were excellent making sure we are comfortable right from the beginning. It was a 1 to 1 guided adventure. The guides captured excellent pictures and videos of us individually and as as a couple with the beautiful fishes!. The plus thing is they do have all the snorkeling gear available for free so once you are done or you decide when your turn is you can do snorkeling.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2015/11/27 |
Was this comment helpful?
[Yes]
|
Staff was nice and divers made everything feel very safe. Very cool experience to have fish eating out of your hands.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2015/12/22 |
Was this comment helpful?
[Yes]
|
息子が大の魚好きで、毎回ハワイに行くとシュノーケルや潜水艦のツアーに参加していたんですが、今回はシーボブに参加しました。
75歳の母と10歳の息子がいたのでちょっと不安でしたが、ハワイの海中はとても素晴らしく、シーボブに餌が付いているので沢山のお魚たちが寄ってきてくれ、二人とも大はしゃぎでした。私も初体験でしたが海の透明感とかわいいお魚たちに触れて大感動!
また参加したいと思います!
ただ、潜るポイントまで小型の船で行き、三人ずつ10~15分潜っている間の待ち時間があり、停泊している船が結構揺れるので船酔い者続出でした。
私は酔い止めを飲んでいたので大丈夫でした。普段酔わない方も持って行った方が良いと思います。
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2015/10/29 |
1
people find this helpful!
Was this comment helpful?
[Yes]
|
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Warm Aloha Rosemary,
Since your reservation was already rescheduled once and with the no show after being rescheduled, a full refund for the missed activity unfortunately would not be possible. Should you wish to contact us, our toll free number is 1-877-877-1222 (8:00 a.m.~6:00 p.m. HST).
Mahalo Nui Loa,
VELTRA Customer Support