Reviewed by: 新郎のママ
I was incredibly moved to swim with dolphins and sea turtles! I feel grateful for being able to dive into the world of Lassen, which has enriched my life even more! I was also deeply impressed by the high level of awareness of the staff, starting with class president Julie! Thank you very much!
イルカや海ガメと一緒に泳げてめちゃくちゃ本当ーっに感動しました!ラッセンの世界に潜り込め、私の今後の人生をより一層豊かにしてもらえたと感謝してます!学級委員長のジュリーを始め、スタッフの意識の高さにもまた感動感激でした!ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 07:30出港プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/06/30 |
| Activity Date: | 2017/06/24 |
Reviewed by: アキ&タカ
On my first trip to Hawaii, I absolutely wanted to visit the heavenly sea. On the day of the trip, the weather was cloudy, and I couldn't see the beautiful ocean scenery I had hoped for, but by the time we went snorkeling, it cleared up, and I was so happy to swim in the crystal-clear water with sea turtles and fish. My husband is not a strong swimmer, so I was anxious about snorkeling alone, but the staff were kind and provided great guidance, allowing me to enjoy swimming. The snacks were also delicious. I definitely want to go again.
初めてのハワイ旅行、天国の海は絶対に行きたいと思っていました。当日天気は曇り空で期待していたような海の景色はなかなか見られませんでしたが、シュノーケリングをする時間には晴れてきて透き通るような海の中をウミガメや魚たちと泳ぐことができてとても嬉しかったです。主人は泳ぐのが苦手で、シュノーケリングは私一人の参加で不安でしたが、スタッフの方が優しく指導してくださって楽しく泳ぐことができました。軽食もおいしかったです。是非また行きたいと思います。
Aloha! This is the Captain Bruce's Paradise Ocean Tour. Thank you very much for participating. We are delighted to hear that you enjoyed the tour. We sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。ツアーを楽しんでいただき、嬉しく思います。またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/06/30 |
| Activity Date: | 2016/06/09 |
Reviewed by: ジュンコ
It was amazing. The color of the sea was very beautiful. I also encountered a sea turtle, and snorkeling in the coral reef was a lot of fun as I got to see many colorful fish—it was really beautiful. I'm very satisfied. The staff were all nice and fun people. Thank you very much. I would like to participate again.
最高でした。海の色がとても綺麗
ウミガメにも出会えたし、サンゴ礁の海でのシュノーケリングは色んな色の魚達に出会えてとても楽しかって綺麗だったー満足です。
スタッフの方もいい人ばかり そして楽しい人達
ありがとうございました 又、参加したいです。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2017/06/30 |
| Activity Date: | 2017/06/26 |
Reviewed by: vivi chiou
There was one female crew was quite rude, it feels like she just needs a job to pay the bills.The food wasn't really pleasant either.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2017/06/30 |
| Activity Date: | 2017/04/13 |
Reviewed by: Visitors from Oregon
The snorkeling part was good. Remaining hour and a half was the most boring tour I even had in Hawaii. Complete waste of time and money. Would not recommend this tour to anybody.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/06/29 |
| Activity Date: | 2017/06/01 |
Reviewed by: Mio
This is my third time participating in the Angel's Sea tour, but it was my first time on an early morning tour. The weather was great, and I was very satisfied to walk right in the middle of the sea. Above all, the sailing staff was cheerful and fun! I always feel excited. Thank you!
天使の海、ツアー参加は3回目なのですが、朝早いツアーは初めてでした。お天気だったし、海のど真ん中を歩けたので大満足です。何よりセイリングスタッフが陽気で楽しい!毎回ウキウキします。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/06/29 |
| Activity Date: | 2017/06/28 |
Reviewed by: shiro
The Japanese female staff member explained everything politely, and I had a great time! I was lucky to see 20 dolphins and a sea turtle too!
Thank you so much!!!!
女性の日本人staffさんが丁寧に説明してくれて凄く楽しかったです(´∇`)
イルカ20頭&海亀も見られてラッキーでした♡
ほんとにありがとうございました!!!!
| Rating: | |
|---|---|
| Packages: | 11:00出港プラン(~10/31まで) |
| Attended as: | Couples |
| Posted on: | 2017/06/29 |
| Activity Date: | 2017/06/24 |
Reviewed by: Matt
We had a great time out on this cruise got to be up close to wild turtles which was great
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/06/29 |
| Activity Date: | 2017/05/18 |
Reviewed by: dolanker
It was great to see everything efficiently because we had a guide. In the morning, many people got seasick, but it was good that no one got sick in the afternoon. We were able to see fish, but we didn't see any turtles; apparently, they aren't visible every day. We did see turtles on the Waikiki and dolphin tours.
ガイドさんについて泳いだので効率よく見れて良かったです。午前は波酔い多数とのことでしたが午後は誰も酔わなくて良かったです。お魚は見れましたが亀は見れず毎日見える訳ではないそうです。亀は、ワイキキやイルカのツアーで見れました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/06/28 |
| Activity Date: | 2017/06/22 |
Reviewed by: VScott
I'll start with the positive.
The crew is young and enthusiastic. Everyone had smiles and was helpful with the gear.
This is a great excursion for tourists and beginner snorkelers. Great vivews of the Eastern part of the island and a pleasant swim with sea life. The crew teaches everyone how to use the equipment and will help people in the water. They spend about 20 minutes at each site so, for experienced snorkelers, it can be a little dull.
The hotel pickup was on time and the driver was good. The van is new and the ride was smooth.
You will be visiting with Spinner Dolphins. They are small dolphin and swim in pods of 30. The captain knows their favorite spots and will make sure you get to swim with them. By law, you will need to be wearing a life jacket to do this part of the swim. We got to see two pods. It was delightful. This tour company was knowledgeable about dolphins and is conerned with their safety.
We stopped at two more snorkeling locations. The fist stop was a small cove and the second had turtles.
The lunch at the Spinner cafe was good. I had the breakfast burrito and it was tasty and well prepared. The menu is small but the portions are big. The pancakes looked really good.
The reason for my 3 stars is not the quality of the company but an incident I had. The crew should be better trained in basic fist aid. I ended up treating myself with the supplies I keep in my bag. After asking if I was okay, no one helped or checked on my for the rest of the trip.
I would recommend this for people visiting Ohau and beginner snorkelers.
Warm Aloha,
Thank you very much for taking the time to post about your experience. We are sorry to hear about your incident.
Your feedback has been shared with the activity provider to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
| Rating: | |
|---|---|
| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/06/27 |
| Activity Date: | 2017/06/26 |
Reviewed by: Alisha
Snorkeling was amazing, saw lots of turtles and other wildlife! Lovely sail after ksnorkeling was real relaxing. Great, fun and friendly crew. Definitely would recommend!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/23 |
Reviewed by: 高木直子
This is my second time at Heaven's Sea. The guide, instructor Yuki, and Ashley were really fun.
Yuki's quick and accurate advice was wonderful! She also adjusted her instructions to suit the Japanese participants.
Thank you for seeing us off at the bus until the end! I will participate again.
2回めの天国の海です
ガイド、インストラクターのゆきさん、アシュリーたちが
本当に楽しい
ゆきさん、の迅速かつ的確なアドバイス!
素晴らしい
きの使い方も日本人に合わせてくれています
帰り道バスを最後まで見送ってくれてありがとうございました!
また参加します
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/21 |
Reviewed by: JJJ
Despite the rain and bad weather at the time of departure, the crew made it enjoyable, and I had a great time. I was a bit disappointed that there were fewer types of fish than I expected, so I thought it would be nice if we could go a little further out.
出航時は雨が降り悪天候にも関わらず、乗組員に盛り上げて頂き楽しかったです。思ったより、魚の種類が少なくて残念だったので、もう少し遠出できるといいのかと思いました。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/23 |
Reviewed by: umi
I was looking forward to this, so I was shocked by the way the Japanese female instructor spoke from a condescending perspective. When someone else, who is also Japanese, asked a question, she would interrupt and talk about herself instead. When I asked about the condition of the ocean, her only response was that I wouldn't know unless I looked at the sea. If she had already conducted this tour in the morning, I think there could have been a better way to reassure the customers with her answers. As a professional, I really wanted her to answer the customers' questions properly.
The view from the entrance of Hanauma Bay was breathtaking. The snorkeling was quite challenging, and perhaps the conditions weren't suitable that day. I have participated in various snorkeling tours before, but for the first time, I felt like I shouldn't have come. She mentioned that she would take photos with a GoPro, but there was no explanation when it turned out to be broken or unusable; it was just left at that. During the pickup, she stayed seated in the driver's seat without getting out of the car and just said, "Thank you." It felt like she mistook me for a friend. I only regret choosing this tour during my short trip to Hawaii after paying for it. I believe everyone has their own feelings about experiences, but I found it quite unpleasant.
楽しみにしていたのでショックでした、
日本人女性のインストラクターの全部上から目線での話の仕方。
わたしじゃない日本人の方が質問するとそれにかぶせて自分の話。。
海の様子を聞くと答えは海を見ないとわからないの一点張り。
午前中もこのツアーこなしてるなら、
お客さんをもう少し安心させる答え方があったんじゃないかなと。
プロでこそお客さんの質問にはしっかりと答えてほしかったなー
ハナウマ湾は入り口からの景色は絶景でした。
シュノーケリングはまーなかなか波も強くこの日は適してなかったのかな。。
今までシュノーケルツアーはいろいろなものに参加してきましたが、
初めて来なければよかったと感じました。
goproで撮影してくれると言っていましたが、壊れたか何かで使えないと何の説明もなく、
そのままでした。
送迎時には車から降りず運転席に座ったまま ありがとうございました でした。
友達と勘違いなさってますね。。
お金を払って短いハワイ旅行の中でこのツアーを選んだことに後悔しかありません。
人それぞれ感じ方はあると思いますが私は不愉快に感じました。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide the service that met your expectations.
I am truly sorry that the tour you were looking forward to was ruined due to the instructor's attitude. I have confirmed the situation with the operating company for that day, and they stated that the instructor did their best to ensure customer satisfaction. It seems that the instructor was unable to provide detailed information about the sea conditions because they did not participate in the morning tour and were unaware of the specifics. I deeply apologize for causing you any anxiety due to their handling of the situation. Additionally, regarding the GoPro, it appears that filming is not done every time. The staff on that day happened to have a GoPro and planned to take photos as a service, but it seems they were unable to do so due to a malfunction. I apologize for the lack of proper explanation regarding this matter. I will request the operating company to focus on training their on-site staff.
We take your feedback seriously and, together with the operating company, will strive for further improvement in our services. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
インストラクターの態度により、せっかく楽しみにされていたツアーが台無しとなってしまったこと大変残念に思います。催行会社に当日の状況を確認いたしましたが、本人としてはお客様にご満足いただけるよう精一杯ご案内に努めたとのことでした。インストラクターが海の状況を細かくお伝えできなかった理由はその日、午前のツアーに参加していなかったため、詳細がわからなかったようです。その時の対応により不安なお気持ちにさせてしまいましたこと深くお詫び申し上げます。また、GoProにつきましては毎回撮影をしているわけではないようです。この日のスタッフがたまたまGoProを持っていたため、サービスで撮影をさせていただく予定でしが、故障のため撮影できなかったようです。きちんとしたご説明がされませんでしたことお詫び申しあげます。現場スタッフの指導に力を入れるよう催行会社には要請してまいります。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/06/26 |
| Activity Date: | 2017/06/22 |
Reviewed by: みかん
I made a reservation without checking the low tide schedule, and when I arrived, there was no sand, just water everywhere.
As for the snacks... the main wrap was too rich with cheese rolls and cream cheese, making it inedible.
However, I was glad to experience stand-up paddleboarding.
Next time, I will check the low tide and try again.
干潮の時刻を調べず予約してしまい、行ったら砂地はなく、どこも海でした。
軽食は・・・メインのラップが、チーズロールさらにクリームチーズでくどくて食べれず・・・
スタンドアップパドルが体験できたのがよかった。
次は干潮を確認してリベンジします。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. We sincerely apologize that you were not satisfied with the meal. We are constantly making various efforts to ensure our customers are as satisfied as possible with their meals. We would be delighted if you could give us another chance next time and leave satisfied! All of our staff are looking forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。食事にご満足していただけなかったとのこと、申し訳ございませんでした。食事に関しては、様々な工夫をしてお客様に少しでも満足していただけるように、日々努力をしております。次回リベンジしていただいた際には、ご満足いただけると嬉しいです!!またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Friends |
| Posted on: | 2017/06/25 |
| Activity Date: | 2017/06/19 |
Reviewed by: 初めてのハワイ
I enjoyed the local beauty and fun, along with the cheerful service from the staff. It was also great that we could visit Tantalus Lookout as a free bonus.
現地の美しさ楽しさとともにスタッフの明るい対応など気持ちよく楽しめました。無料特典でタンタレスの丘へ行けたのもよかったです。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/06/25 |
| Activity Date: | 2017/06/15 |
Reviewed by: ピーチ
I was alone, but I had no problems and enjoyed myself. I was able to see dolphins as soon as we arrived at the spot. I was surprised that I could see so many dolphins up close like that. The scenery felt unreal. The snorkeling at the next location was also wonderful, with the beautiful blue sea and colorful fish swimming everywhere. I even saw a turtle, so I was very satisfied.
一人でしたが、なんの問題もなく楽しめました。イルカは、ポイント(?)に着いたところですぐに見ることが出来ました。あんなに沢山のイルカをあんな間近に見ることが出来るとは思って無かったので驚きました。現実のものとは思えない景色でした。場所を移動してのシュノーケリングも、綺麗なブルーの海に色鮮やかな魚がそこここで泳いでいて、こちらもとても素敵でした。亀も見れたし満足です。
ALOHA! Peach,
Thank you for participating in Dolphin Middle School this time. It was lucky that you were able to encounter Dolphin-sensei right away!
Please join us again when you come to Hawaii. All of our staff are looking forward to welcoming you.
MAHALO!
Dolphin Office
ALOHA ! ピーチさま
この度はイルカ中学へのご参加ありがとうございました。
すぐにイルカ先生と遭遇できた、ラッキーでしたね〜♪
また、ハワイへお越しの際はぜひご参加ください。
スタッフ一同心よりおまちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 07:30出港プラン(2018年3月31日までのご参加) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/06/25 |
| Activity Date: | 2017/06/04 |
Reviewed by: Elise Wilson
Seconds after we got to the snorkeling spot, one of the guides emerged from the water holding an octopus, which everyone got to see and interact with. There were probably 7 or 8 sea turtles of all sizes and ages around us the whole time we were in the water, in addition to the tropical fish and moray eels on the reef. It was absolutely incredible.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/06/24 |
Reviewed by: おにu
It was a tour that was definitely worth the early morning wake-up! Although the weather was unfortunately cloudy, a pod of dolphins came right in front of us, and we were able to swim with them. I was moved to see a baby dolphin as well! The snorkeling was fantastic, and we got to see sea turtles up close. Thanks to taking motion sickness medication beforehand, I didn't feel sick at all and had a fun day.
The crew members were wonderful people who always kept us entertained, so I definitely want to participate again. Next time, I’d like to join a manta ray tour on the Big Island!
とても朝は早起きしないといけませんが、その価値は十分にあるツアーでした!
ちょっと天気は残念な曇り空でしたが、
イルカの群れが目の前にたくさんきてくれて、一緒に泳ぐことができました。
赤ちゃんイルカも一緒に見れて感動しました!
シュノーケルではウミガメも間近に見れてとってもよかったです。
事前に酔い止めを飲んでいたおかげか、まったく酔うこともなく楽しい1日を過ごせました。
クルーの方々も常に私達を楽しませてくれる素敵な人達でしたので、ぜひまた参加したいと思います。
今度はハワイ島のマンタのツアーに参加してみたいです!
ALOHA!
Thank you for participating in the Dolphin Junior High this time. It was the best day to meet Dolphin Sensei, baby dolphins, and sea turtles! Please join us again when you come to Hawaii. We are also waiting for you on the Big Island!
MAHALO!
Dolphin Office, SAKI
ALOHA ! おにuさま
この度はイルカ中学へのご参加ありがとうございました。
イルカ先生、赤ちゃんイルカ、ウミガメにも!みーんなに会えた最高の日でしたね♪
また、ハワイへお越しの際はぜひご参加ください。
ハワイ島でもお待ちしております!
MAHALO !
イルカオフィス SAKI
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2017/06/23 |
| Activity Date: | 2017/06/18 |
Reviewed by: にゃんきち
Unfortunately, it rained on and off from the morning, but after we set sail, the weather cleared up a bit and we were able to enjoy the tour. The guide was full of energy, and while the customers seemed to struggle a bit to keep up with her enthusiasm (laughs), we appreciated her consideration for us with children.
Once we set sail, we started with turtle watching, but the turtles are smaller than dolphins and only come to the surface for a moment, so I wasn't able to see any swimming turtles. However, we were lucky to spot some turtles basking on the rocks, and I was able to take some good photos. The sandbar had decent tides that day, so the water depth was around my ankles to my calves. It was a strange feeling standing in a place far from land.
After taking photos, I stayed on the sandbar with my kindergarten-aged daughter while my husband and elementary school-aged child went snorkeling. The snorkeling group swam in a line with the guides, but the people in front weren't moving very quickly, causing quite a traffic jam for those in the back, leading to some bumping into each other. I understand that the swimming abilities of the participants played a role in this, but I wish we could have swum a bit more freely.
While the snorkeling was a bit disappointing, I think we had a fun and enjoyable tour overall. Thank you very much.
この日はあいにく朝から雨が降ったり止んだりでしたが、出航後は少し晴れてツアーを楽しむことができました。ガイドのお姉さんは元気いっぱいでそのテンションにお客さんが若干ついていけてない感じもありましたが(笑)子連れの私たちを気遣ってくれてありがたかったです。出航するとまずウミガメウォッチングですが、ウミガメはイルカより小さく水面に出るのが一瞬なので泳いでいるカメは私は見られませんでした。ですが運よく甲羅干し中のカメたちがいて、しっかりと写真に撮ることもできました。サンドバーは潮がそこそこいい日だったので水深は足首~ふくらはぎくらい。陸地から離れた場所に立っている不思議な感覚が味わえました。写真撮影後、私は幼稚園児の娘とサンドバーに残りましたが夫と小学生の子供はシュノーケルへ。シュノーケル組はガイドさんたちと一列になって泳ぐのですが、前の人たちがなかなか進まず後ろの方はかなり渋滞して、手足がぶつかったりと大変だったとのことです。参加者の泳力の問題もあるので仕方ないとは思いますが、もう少しフリーで泳げたらよかったなぁと思います。シュノーケルは少し残念でしたが、他は楽しくいいツアーに参加できたと思います。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2017/06/22 |
| Activity Date: | 2017/06/12 |
Reviewed by: ちろる
We went to Hawaii for our honeymoon and participated in this tour! Since it was overseas, I had some concerns, but they explained everything thoroughly and provided transportation, allowing us to experience it without any worries.
I was excited to see dolphins, and we were able to see a pod of wild dolphins not once, but twice! It was an emotional and joyful experience like nothing I had ever felt before! Swimming with turtles and fish was also a lot of fun!
On the boat, we enjoyed delicious hamburgers and snacks, and since we were a bit tired from traveling, we were able to take a nap at our own pace, which was great. They took many wonderful photos, and looking back at them brings back those joyful memories.
The tour staff created a very fun atmosphere, making it the best memory of our honeymoon. I highly recommend this experience to anyone considering a marine adventure!
新婚旅行でハワイに行き、このツアーに参加しました! 海外ということもあり不安な点もありましたが、丁寧に説明してくださり送迎もしてくださりなんの不安もなく体験することができました。
イルカに出会えるかドキドキでしたが、二回も野生のイルカの群れを見ることができました!今までに経験したことのない、感動と嬉しさでした!
また亀や魚と一緒に泳げたのも楽しかったです!
船の上では美味しいハンバーガーやお菓子をいただき、旅疲れが出ていた頃で昼寝もさせてもらい…自分のペースで楽しむことができ良かったです。
素敵な写真もたくさんの撮っていただき、後から見返すとまた楽しかった思い出が蘇ります♪
ツアーのスタッフの方たちもとても楽しい雰囲気を作ってくださり、ハネムーンの1番の思い出になりました。海での体験を考えている方にぜひオススメしたいです!
ALOHA!! Thank you for participating in Dolphin University! We are glad to have been a part of your wonderful honeymoon memories. Please do come back and re-enroll at Dolphin Middle School and University when you visit Hawaii again! MAHALO!!
ALOHA!! この度はイルカ大学にご参加頂きありがとうございました! 素敵なハネムーンの思い出の一つになることができて幸いです。 また是非、ハワイに遊びにいらした際にはイルカ中学・大学に再入学しに来てくださいね! MAHALO!!
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| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2017/06/21 |
| Activity Date: | 2017/05/24 |
Reviewed by: まるだい
The tour was accompanied by a Japanese guide, and there was nothing unclear in the explanations. About 80% of the participants were honeymoon couples. However, although it was sunny on the day of the tour, it had rained for several days prior, so unfortunately, the water clarity was not satisfactory. It's a shame. There were participants who did not wear life jackets and were almost drowning. Even if you're confident in your swimming ability, it's better to wear a life jacket. It can be a nuisance to other participants as well.
It was nice to have warm drinks and light snacks after coming out of the water.
日本語ガイド付きで、説明が分からないことはありませんでした。
参加者は約8割はハネムーンのカップルでした。
ただ、当日は晴天だったのですが、それまで数日雨が続いたそうで、残念ながら透明度は満足できるものではなかったです。残念。
ライフジャケットを付けない参加者がいて、溺れそうになっていました。泳ぎに自信があってもライフジャケットはつけた方がいいです。他の参加者にも迷惑になります。
海から上がった後に暖かい飲み物や軽食がもらえたのはよかったです。
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| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/06/21 |
| Activity Date: | 2017/06/16 |
Reviewed by: Rosemary
I had a problem at first snorkeling, bUT the guides were wonderful and helped me get over my problem. I had the most wonderful time.
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| Packages: | Mid-Morning Tour |
| Attended as: | Couples |
| Posted on: | 2017/06/21 |
| Activity Date: | 2017/06/18 |
Reviewed by: KCY
This was absolutely one of the best things we did while here! The crew was amazing and very attentive. Awesome with our young kids and the food is perfect! We saw lots of fish and 2 turtles while snorkeling. We will definitely do this again!!!
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/06/20 |
| Activity Date: | 2017/06/17 |
Reviewed by: いたっち
We participated as a family with our 1-year-old and 4-year-old children. It was their first time cruising. Fortunately, they didn't get seasick and were very satisfied with the beautiful sea and delicious hamburgers. The water level at the sandbar was high that day, so the kids couldn't put their feet in (but it wasn't a problem since I was holding them). We also got to see sea turtles, and it was a fun experience that created great memories.
1歳と4歳の子供を連れ、家族で参加しました。子供達は初めてのクルージングです。
ですが、乗り物酔いもなく綺麗な海と美味しいハンバーガーに大満足でした^ ^
その日はサンドバーの水位が高く、子供は足をつける事ができませんでしたが(抱っこしていたので問題なしです)
海亀も観れて終始楽しむ事ができ良い思い出となりました^ ^
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| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/06/19 |
| Activity Date: | 2017/05/24 |
Reviewed by: くうさん
I really wanted to go to the sandbar, and although I had given up because reservations were full, it seems there was a cancellation just before my departure. Checking VELTRA every day until the last minute paid off!
The weather was cloudy in the morning, but it was sunny at the location, making it incredibly beautiful! When I first got off the boat, I was surprised by how deep the water was. At 158 cm tall, I was submerged up to my chest. It probably varies by season, but those who are shorter should be cautious at first. However, after moving a little further in, I was able to walk, and the water was indeed beautiful! We also saw plenty of sea turtles. Later, we went snorkeling at another spot, but my husband and I stayed on the boat to watch everyone. The sea turtles swam quite close to those snorkeling.
Here are some notes I remember, which might be helpful for those planning to go:
- If you use a waterproof case for your smartphone (available at ABC Store) for too long, a "High Temperature Warning" message will appear on the screen, making it unusable! I wanted to take photos and videos the whole time, but be careful.
- During lunch, it's a buffet style on the boat, so there will be quite a line. Therefore, those who come out of the water early should line up as soon as possible.
- The wind is strong on the boat, so be careful as various items (like lettuce and snacks) on your lunch plate may blow away.
- There is a restroom on the boat, which is reassuring. However, the flushing mechanism can be a bit confusing at first. You need to press a larger lever located under the toilet to flush.
- If you just want to enjoy the scenery, you can stay on the boat the whole time, so you can participate with peace of mind.
Overall, it was a very satisfying tour! I would love to do it again!
どうしても行きたかったサンドバー、予約いっぱいで諦めてましたが、直前にキャンセルが出たのか?出発直前までVELTRAさんを毎日チェックしていた甲斐がありました。
天気は朝は曇ってましたが、現地では晴れたのでメチャメチャ綺麗でした♪
最初、船から降りた時には海が深くて驚きました。身長158で、胸がすっぽり隠れるくらいまで浸かってしまいました。時期によって違うのでしょうが、身長の低い方は最初要注意です。でも少しだけ進むと歩けるようになり、海はやっぱり綺麗でした!!
そしてウミガメもいっぱい見れました。後半別の場所でシュノーケリングをするのですが、私たち夫婦は船上でみなさんの様子を見てましたが、シュノーケリングしてる方のかなり近くまでウミガメが泳いでました。
以下、箇条書きで覚えている事を記載するので、これから行く方の参考に少しでもなれば♪
・スマホの防水ケース(ABCストアで売ってる)をずっと使用してるとスマホの画面に「高温注意」という文字が出て使用不可になる!ずっと写真、動画撮っていたいですが、注意です。
・ランチの時は船内でバイキング形式で順番に取っていくので、かなり並びます。なので、海から早く上がった人は早めに並んだ方が◎。
・船上は風が強いので、ランチのプレートに乗せた色々(レタスとかスナックとか)飛ばされるので注意です。
・船内にもトイレがあるので安心です。が、水の流し方が一見分かりにくいです。便器の下にある大き目のレバー?みたいなのを押すと流れます。
・景色だけ楽しみたい方は、ずっと船上にもいれるので安心して参加できます。
全体的に大満足のツアーでした^^
またリピートしたいです!
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| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/06/19 |
| Activity Date: | 2017/05/31 |
Reviewed by: Meagen
This was amazing! I am so glad we picked this as an activity! I would do this again if we ever make it back to Oahu. We saw sharks from the minute we got out and they were around us the entire time. It was a little intimidating at first, but the guides were always watchful above and below the water so I felt as safe as you possible could be given the chosen activity. The only thing I would say could be better was finding what area you are suppose to be to board the boat, there are no signs for check in or really where you are suppose to be and I wish I would have taken my camera I wanted some pictures but felt the group rate was too high. I would recommend this to anyone!
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| Packages: | Pelagic Shark Dive Tour |
| Attended as: | Families |
| Posted on: | 2017/06/19 |
| Activity Date: | 2017/06/16 |
Reviewed by: こー&みー
The content of the tour was good, but it rained and was cold on the day, so I gave up on seeing the coral reefs. Also, the sandbar was submerged due to high tide, so the beach was not visible.
ツアーの内容は良かったのですが、当日雨が降って寒かったのでサンゴ礁をみるのは断念しました。またサンドバーも満潮で砂浜は見えませんでした。
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| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/06/19 |
| Activity Date: | 2017/05/08 |
Reviewed by: Vicki
We had Dan for our guide. On the drive out to the bay he gave us lots of useful information about the local culture. He was upbeat and very knowledgeable. At the bay he was organized and took very good care of us. We had serveral who were snorkeling for the first time and he made them feel very comfortable. As an added bonus he takes pictures of your trip and posts them to FB so you can grab them. No extra charge! Cool! I would highly recommend this excursion
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| Attended as: | Couples |
| Posted on: | 2017/06/19 |
| Activity Date: | 2017/06/15 |
Reviewed by: Mariko H
I definitely wanted to swim with dolphins during this trip to Hawaii, so I signed up for a tour. Unfortunately, I didn't see a single dolphin, but I thoroughly enjoyed stand-up paddleboarding and snorkeling, and had a great time with lunch on the boat and a hula experience! The crew was friendly and taught us with care, which made me feel very comfortable and able to enjoy myself. For my revenge challenge, I was able to meet many dolphin teachers and sea turtle professors, and I was extremely satisfied!
今回のハワイで必ずドルフィンスイムがしたく、ツアーに申し込みしました。
残念ながらイルカは一匹も見れなかったんですが、スタンダップパドルやシュノーケリングなどを堪能し、船上でのランチやフラ体験などとても楽しい時間でした!
クルーの皆さんもフレンドリーで丁寧に教えてくださり、とっても安心して楽しめました(^^)
リベンジでのチャレンジでイルカ先生もウミガメ大教授にもたくさん会うことができ、大大大満足でした
ALOHA!! Thank you for participating in Dolphin University and Dolphin Junior High this time! We are glad to hear that you enjoyed various activities. Most importantly, it was truly wonderful that you were able to meet Dolphin Sensei and Professor Sea Turtle before you left! Please do visit Dolphin Junior High and University again when you come to Hawaii. MAHALO!!
ALOHA!! この度はイルカ大学、またイルカ中学にご参加頂きありがとうございました! いろいろなアクティビティをお楽しみいただけたようで幸いです。そして何よりも、お客様が帰られるまでにイルカ先生やウミガメ教授にお会いすることが出来、本当に良かったです! また是非、ハワイに来た際はイルカ中学・大学に遊びにいらしてください。 MAHALO!!
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| Packages: | 07:30出港プラン(2018年3月31日までのご参加) |
| Attended as: | Friends |
| Posted on: | 2017/06/19 |
| Activity Date: | 2017/05/23 |
Tips and suggestions
Reply from activity provider
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Aloha!
When you actually witness a world like one of Lassen's paintings unfolding right before your eyes, it evokes feelings that are hard to put into words. I hope you can create wonderful memories with this rare experience that you can't easily find in Japan.
In addition to Dolphin University, there are also tours where you can swim with Manta Ray teachers on the Big Island.
We all look forward to your next visit. Mahalo!
アロハー!
本当にラッセンの絵のような世界が実際に自分の目の前に広がっているのを目の当たりにすると
言葉では表せないような気持ちになります。
日本では中々体験できないような貴重なご体験が出来、素敵な思い出にして頂けたらなと思います。
イルカ大学の他にもハワイ島にてマンタ先生と一緒に泳げるツアーなどもございます。
是非またのお越しをスタッフ一同お待ちしております。
マハロー!