All Reviews for Transfer & Travel Essentials

We have enough experience with hop on hop off buses in many cities around the world and I believe that the info given during Tokyo tour could become more interesting if they talk about Japanese culture, tradition and the county it self instead of just taking when there is interesting city seen place !

The rest of the tour was music back ground

I hope the next time something could change

Regards

Best way to keep awake after trip from Europe and see as much as possible from Tokyo in short time

As promised the Hop-On Hop-Off bus made its’ way through the route, allowing us to get a sense of part of Tokyo. Unfortunately, the commentary was very stilted, and lacked history, and details. I usually enjoy getting an overview of a city on a Hop-On Hop-Off bus, but felt that we hit only a few highlights of Tokyo and the information received was less than satisfactory. The Hop-On Hop-Off offered a means to get to some places, but beyond that it was disappointing.

Tour pick up was on time from our hotel in a comfortable mini bus to get us to Yokohama cruise terminal. Great for first time visitors to Japan.

French language

The voice in French was recorded with an automatic and robotic voice like Google translate. It was totally unnatural.

Also, the story suddenly stopped when the bus was crossing a new building in order to explain the new building.

Please take care of non English languages guys!

It is value for money to trip in your rail loop. So comfortable and on time. Nice train and condition.

Driver was on time, actually a few minutes early. Van was clean, driver was courteous and helpful. Booking was easy and problem free and everything went as expected. Will definitely use this service again when we are in Tokyo.

The pick up was prompt and fast but the driver left us around the corner, not in front of a hotel but it was the wrong hotel. We had to drag our luggage to the next block to the correct hotel.

This pass is great for travel to kyoto and nara from nagoya.
We were a bit disappointed that it did not include reserved seats on express trains and we had to add money for that.

A very convenient and cheap option if want to see places of interest in kyoto, nara, osaka and the surrounding areas. Though it is a free seating, one can travel in comfort and most importantly, choose your own timing..

The Kintetsu staff were very helpful and even assisted to get a ramp for us at every station as we had a wheelchair.

The tour itself was an excellent way of seeing some landmarks in Tokyo if you are short of time. We highly recommend online booking before you turn up at one of stations. Although the sign at the station states you can purchase tickets on the bus, at the counter, and sales offices, and no reservations required, when we turned up at the Skytree Station on 15 April, the lady at the ticket booth insisted that the buses are full and there are no seats available. She told us even if we waited for the next buses, there were no guarantee there would be seats. I went outside, booked and paid for 2 same day tickets via Veltra, went back inside the ticket office, gave the lady my booking reference number, got my tickets straight away and got on the next bus. I didn't understand why she was adamant she couldn't sell us tickets and the buses were all full when we first went in. As we were leaving Tokyo the next day, we almost missed out on experiencing the bus tour if I had not tried getting the tickets via Veltra. To avoid same experience, we highly recommend booking via Veltra.

Staff was very friendly but the overall experience didn't compare with other open air bus trips in other major cities. The monotone English audio was minimal and mostly uninteresting. Lots of room for improvement there. Not many stops and gap time between stops is quite long. I agree with other reviewers- spend your money on a cab.

pick up was on time, van was comfy, would book again

Simply arranged. Well organised. On time.
A pleasant journey direct from the hotel to the port with an excellent and safe driver.

Driver arrived on time to collect us in a very smart people carrier. He was polite and helpful with our luggage and took us to the cruise port in style.

My pocket wifi arrived at our residence home in Japan on time. The connection was fast and very reliable! I had no downtime while navigating Tokyo and it's subways stations. The return was easy!

Perfect journey Nagoya - Uenoshi - Osaka + super Ninja Museum!

The staff was extremely helpful and friendly! We also really enjoyed spending the day in Yoshino! It was only 90 minutes on the train from Osaka, definitely worth a day trip!

Excellent service! Driver was great, journey was good, all was as you would expect!

As I live in HK, would like to make the payment in HKD rather than USD.

The shuttle was a couple of minutes late but being picked up at Shinjuku and the traffic activity there this was more than just acceptable, this was excellent. The ride to the Yokohama port in itself was flawless.

It provides wide range area travel among Nagoya, Kyoto and Osaka, as well as Mie and Nara. If not a rush tour, it is a cost-effective ticket. For the limited express train users, extra cost for the limited express ticket make it less attractive, but still an alternative choice.

When leaving Tokyo from our hotel to the Narita airport we decided to contract for a shared shuttle with Veltra. Your instructions say to be at your hotel lobby 15 minutes before scheduled pickup. We arrived at exactly that time and our driver was driving in at that moment. After loading our luggage and getting us in the van and showing where the heat controls were and what the wifi password was we started for the airport. I asked him if he had to stop for others and he said that we were the only ones on the trip. As I looked around the van I was amazed at how clean everything was, Not a single piece of trash or even lint on the carpet. The ride took a little over a hour and he answered questions along the way about things we were curious about. At the airport he unloaded our luggage and thanked us for using his company and was very appreciative when we told him that we definitely would.

You never know what to expect when you are traveling in a foreign country and have contracted with a company for transportation, but with Veltra you do not need to worry. Their representatives were located as soon as we cleared our luggage through customs in Yokohama and directed us to a check in area where our destination was verified. Let me say that on a shared shuttle you are not quite sure how long they will take but it seemed like it was less than five minutes that we along with three other couples were lead to our van for transportation to Tokyo. we cleared the cruise terminal and headed to Tokyo which at 8:30 in the morning is about a hour and a half drive. After one couple was dropped at their hotel we were taken to our hotel and the driver and hotel personnel unloaded our luggage and it was done. After the driver thanked us for our patronage we were done. We definitely will contract with them again.

Very efficient, on time, courteous service. Will use service again if available. Highly recommended.

Met at agreed upon location promptly. Assisted onto transport. Very professional.

Very well organized and easy to use.
Nice car well kept and good driver.
Thanks Green Tomato for making our transfer easy. We would use you again.

The reservation charge for a return trip between Osaka and Nagoya was higher than the pass price.

Great organization and coordination! Will definitely use Veltra again.