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Japan
I wasn't using it for skiing, but I was really helped by the information on how to get from the hotel in Furano to the airport.
スキーでの利用ではなかったのですが、富良野のホテルから空港までどうやって向かおうと思っていたので、すごく助かりました。
Dear Kinako,
Thank you very much for riding with the Hokkaido Resort Liner. We also greatly appreciate your kind words. We will continue to strive to provide services that satisfy our customers, so if you have the opportunity to visit Hokkaido again, we would be delighted if you could join us. All of our staff sincerely look forward to your next participation.
Hokkaido Access Network Co., Ltd.
Person in charge
きなこ様
この度は北海道リゾートライナーにご乗車いただき、誠にありがとうございます。
また、大変嬉しいお言葉を頂きありがとうございます。
今後もよりお客様にご満足頂けるサービスを提供出来るよう精進して参りますので、
また北海道にお越しになる機会がございましたら、ぜひご参加頂けると幸いです。
きなこ様のまたのご参加をスタッフ一同心よりお待ちしております。
北海道アクセスネットワーク株式会社
担当
Translated by OpenAI
Best travel companion! This is my second time renting a wifi-router through veltra. No problem whatsoever.
Easy pick up at Narita and drop off at Haneda. No issues with WiFi - worked easily and was fast. Would recommend having a battery pack with you as charge can go down quite quickly.
Best value for getting around in Kansai region. Good price, nice routes, the bus passes is really what sets this apart though.
Got to use the bus in Nara but didn’t use train at all since no coverage west Kyoto
Awesome pass. Got us from Nagoya to Ise on trains. Then all around Toba area, buses and trains, then also to Nara by train. Really good value pass if you're doing a compact 5 day trip to the Mei area.
After I have ordered this pass online and I made 1 amendment online immediately. However, when I approached the ticket counter for collection, the System cannot recognise my order. Staff spent half an hour to issue a pass for me.
It was the fastest way to get from New Chitose Airport to Furano! The driver was very kind and provided helpful guidance inside the bus, and the seats were very comfortable!
千歳空港から富良野に行く最速の手段でした！運転士さんも車内で親切な案内もしてくれ、バスも乗り心地の良い座席でとても良かったです！
Dear Yamamoto,
Thank you very much for riding with the Hokkaido Resort Liner. We are also very grateful for your kind words. We will continue to strive to provide services that satisfy our customers, so if you have the opportunity to visit Hokkaido again, we would be delighted if you could join us. All of our staff sincerely look forward to your next participation.
Hokkaido Access Network Co., Ltd.
Person in charge: Ayako Takahashi
やまもと様
この度は北海道リゾートライナーにご乗車いただき、誠にありがとうございます。
また、大変嬉しいお言葉を頂きありがとうございます。
今後もよりお客様にご満足頂けるサービスを提供出来るよう精進して参りますので、
また北海道にお越しになる機会がございましたら、ぜひご参加頂けると幸いです。
やまもと様のまたのご参加をスタッフ一同心よりお待ちしております。
北海道アクセスネットワーク株式会社
担当 高橋 綾子
Translated by OpenAI
Nice njoyble journey in double decker bus at Tokyo.......had fun
The transfer arrangements were very well executed. Your staff was very punctual and he could be seen with the placard from the Pier’s exit . Following my meeting with your staff, there was quick verification and politely told me to. wait for another 2 groups，
The journey was smooth and pleasant. Your driver was equally helpful。 He even helped me to unload my luggage and showed me the entrance.
Thank you for the excellent service. Keep it up!! I would definitely recommend your Company to my friends!!
Cheers!
Thank you for your review.
We try to make our service as more convenient as we can. It is our foremost priority to come to the expectation of our customer. We are very glad to hear that we were able to reach up to your expectation.
Kintetsu Rail Pass is a good choice if you travel bigger distances within the Kyoto/Nara/Osaka region. For example from Kyoto to Asuka.
I only have one complain. I thought I would get nice looking ticket as advertised (2-day pass in my case) but in reality when I picked up the ticket at Kyoto station, I only received a regular blue/turquoise ticket like all the other JR tickets.
Our shuttle was exactly on time out the front of hotel as stated.Very efficient and directly to terminal entrance....Very helpful as this is a fair walk from station and bags have to be dragged up a long ramp if arriving by train.
This is a group shuttle so remember if you have an early boarding time you may not be able to take advantage of it,as was our case.
Thank you for your review. Regarding to the early boarding time, we are working on these matter and hope in near future you can enjoy our shuttle fully even if the pickup is early.
It covers a lot of sightseeing point. Station staffs are helpful with English communication is not a problem. Easy to access, not a complicated network. Base on this ticket, you can pay more for a faster train, so it is flexible on you budget vs. time.
Would highly recommend this company. I organized this shuttle from Canada and was really impressed with the service. They had a table in the terminal and were very easy to locate. Everyone spoke English (our Japanese was limited...) Would I do it again? Absolutely!!!
Thank you for your review. We are very glad to hear that you had a wonderful time with us. On your next visit we hope we can provide more better service.
One word... PERFECT!!!
In the Netherlands ordered on internet
Activated in Japan and travelled five days by train
The only negative was finding the vendor in Narita! Once done, it was easy to get going and two of us used it extensively for 28 days covering lots of Japan. Besides seeming to work as well as any other pocket wifi, the fixed price for our time period was fantastic. Drop off was at Haneda, and much simpler than the pickup!
The router worked really well the whole time we were in Japan and made things a lot easier as always had WiFi internet backup. Delivery to our hotel and the return all went effortlessly and very efficient. Definitely recommend to anyone
It was great! Good coverage in the most of place I had visited. I will recommend for people who stay longer than 10 day or longer! Very inexpensive.
2 days travelling with this pass..every thing was perfectly arranged ..no need for nothing extra to ask..thank you!
Even without speaking any Japanese the passes where easy to pick up. Handed them the QR code and they gave us our passes.
Driver came exactly on time. Helped with our luggage, drove carefully and dropped us off at the correct place. Great service.
Dear Marie,
Thank you very much for choosing our service and review.
We are very glad to hear that we were able to give you a good experience.
We look forward to serving you in Future.
Best Regards,
Aravinda
Sales staff
GREEN TOMATO
Was able to obtain the router with little hassle, easy location for pick up. Had some issues using it on the Shinkansen but was able to log on to the free wifi available on the bullet trains. Would recommend. Much cheaper than other options seen online.
Good experience overall with easy pick-up and smooth usage - went to some more remote regions and it worked very well.
Needed to change reservation to “from cruise port to hotel” due to travel changes caused by Hurricane Hagibis. Veltra insisted that a change could not be made, only a cancellation (at 100 percent charge) and rebooking (at 100 percent charge yet again). After some negotiations they refunded 50 percent. Veltra is the only provider I used during the trip that did not refund 100 percent due to Hurricane travel disruptions. Buyer beware.
It works very well. We had to rearrange our trip because of the typhoon and we needed to change our WiFi router reservation. The staff helped us very quickly and with no additional costs.
Driver and car was great.
Smooth ride once we really got going to the Port.
Problem:
We were the 2nd of the pickups.
Everything here was perfect.
The problem occurred with the 3rd and final pickup.
They were a no-show and we, the other passenger and driver waited for almost 30 mins before it was found that they were not coming.
There should have been better communications as not to allow this.
We felt bad for this very nice driver as her shifted our baggage to make room for the expected ones who ending up being no-shows.
Thank you for your review. We try to contact customer by sending fax voucher to all the customer who are boarding cruise. Unless we get the cancellation from the customer them self the booking remains active. We deeply apologize as you had to wait for 30 min. We will work on these types of case and try to sort it out. Thank you for understanding.
As I expected the driver pick us at the right time we had a lovely trip to Yokohama Port .Very trusted company is the second time and is perfect .
Thank you for your review. We are very glad to hear we were up to your expectation. On your every visit to Japan we hope we can fulfill your expectation and hope we can provide more better service.
Good service, picked up on time no issues placed out bags on bus and removed them off at the port, Took us right to the door of the check in area at the port.
Thank you for your review. We are really glad to hear that we were able to satisfy you. On your next visit i hope we can provide more greater service.
Outstanding performance. Right outside the departure area, beautiful car delivered us directly to the hotel.
Thank you for your review. We are very glad to hear that you had a good experience with us. In your
next visit, we look forward to provide you service again.
Driver was very polite and service was exceptional; highly recommend
Thank you for your review.
We hope you had a great time in Japan.
