All Reviews for Transfer & Travel Essentials

A must book transfer from the hotel to the Airport!

Driver was very helpful with my luggage and was very kind. He even assisted me getting a cart for my suitcase at the airport as I had a heavy one. He was a bit early than the said pick-up time BUT not a big deal as it won't make you anxious if your transfer will arrive. Vehicle used was extremely clean and spacious. They also had a free WiFi inside the vehicle so it's a plus! I'll definitely consider them again as my airport transfer provider when in Japan!

Your Hotel to Airport shuttle service was so convenient and at a reasonable price. It gave us peace of mind knowing we can get to the airport on time. It felt like we had a personal driver driving us at our own convenience. Thank you.

Setting foot outside a terminal of another country was always a scary feeling, not knowing what transportation to hop on going to our hotel. But because of the great services of your company, we had a pleasant experience of knowing we can avail your transportation services in transferring from an airport or cruise terminal to our hotel. Your staff were so courteous and pleasant to talk to.

I used the bus from the airport to the New Furano Prince Hotel. It seems that the transfer times and locations are convenient for JAL flights. Since I was on ANA, I felt it was somewhat inconvenient. On the bus, the people in the back were constantly eating and drinking. Their talking was loud and it was tough. I had to endure it for two hours. I guess I was just unlucky.

空港から新富良野プリンスホテルまで利用いたしました。
空港での、乗り継ぎ時間、場所はJAL便に便利になっている様ですね。
私は、ANAでしたので、多少不便を感じました。
バス内では、後ろの方が、ずっと何かを食べたり飲んだり。
話し声も煩くて、辛かったです。
２時間我慢でした。
運が悪かったのでしょうね。

Bus easy to find, coming on time. The translator should be improved. Its good to try before The Tokyo visting to recognize the most interesting places or to correct the plan of The Tokyo exploration

My wife and I did the 24 hour tour... and this is a "must" in visiting Tokyo, specially if visit in the city is short.
It will give you an overall view of the city and then choose the places you should like to spend more time. The tour gives you the opportunity to hop off and hop in in different stations.
We did the Red tour first and finished this and immediately hopped in to the Blue tour. The Red gives you the chance to see the popular and the contrast with the glamour sites of the city. Blue takes you to the Minato, Ginza and the Financial district...it is amazing!!! At 6pm we did again theBlue tour to see the glamour of the city and the Tokyo Bay at night.
Sky Bus is an amazing experience specially for first visitors to Tokyo!!
Don´t miss it !!!!!

All is great. Just wanted to suggest if you can stay a bit for 5-8mins in tokyo tower to take a decent photo just like skystree stop.

Great service. Having wifi for the duration of our trip was fantastic and made sight seeing so much easier.

My partner and I did the both red and blue lines and we enjoyed a lot , nevertheless we missed to visit some of other Southern neibourghoods.
Explications are very complete and fine although sometimes are not at the accurate time, but overall it was an amazing experience and the attending people was lovely so I recommend to everyone wants to visit Tokyo in a touristic bus! ;-)

I used the New Furano Prince Hotel. The woman at the reception was very kind and attentive. The highlight was when she waved at me with a smile as I was heading to the bus for departure.

新富良野プリンスホテルから利用しました。レセプションの女性は、とても親切丁寧な対応でした。極めつけは、出発時に笑いながら、バスに向かって手を振ってくれたことです。

We immediately saw the Green Tomato sign, and were helped with luggage claim, and then led to the van with the other riders. The driver was extra careful driving in rush hour, and got all of us safely to our hotels. I was impressed!

I came down with the FLU (not corona virus) the first night in Tokyo, and we were able to change or flights home for the next day. Called Veltra, and customer service sent a message to the local Green Tomato office, which was closed. By 10:30 AM Tuesday morning, they reached us at the hotel, and were able to pick us up at 1:30 PM in order to add us to a last minute to a run. The driver was early, spoke enough English to point out sights on the way to the next pick-up, and then continued to point out a few more sights. He also drove well, and we were very appreciative of the trouble Veltra went thru to get us to Narita, with hours to spend in the airport before boarding the flight.

If Veltra offers transfers in other cities we visit in the future, they have our business! And, they will be the first place we look to for tours as well.

It was super easy pick up and drop off at Narita airport. The device was small enough to fit in my purse and convenient to bring anywhere I went.
Though battery life was kind of short. I connected two devices. It was 10% by early afternoon. So I had to carry my backup battery charger which is heavy... I recommend to carry light back up battery with you.
The connectivity was not as steady as I expected. It may be the issue with SoftBank server. Sometimes very fast, sometimes super slow. Sometimes the device rebooted by itself.
Overall, I gave three stars because of the battery life and connectivity. But the cost was very reasonable and pick up/drop off was very convenient.

The staff are nice and friendly. They stood with a sign once we stepped out from the terminal, we have no problem in finding them. The driver was professional, polite and drive safely. We will keep using them.

We used Green Tomato as our transportation from Yokohama Cruise Port to
Haneda Inn; first time in that location, had no idea what to expect.
The company sign was clearly visible, the employees very helpful ,
greeted everyone with smiles. The boarding process was smooth.
Great service, would highly recommend

Excellent service. Representative was right at exit to greet us. Very efficient and comfortable ride to hotel in Tokyo.

Excellent service. Very organized and positive attitude. We are very satisfied with the service and certainty recommend your services to our friends

It.was as expected but was shorter trip than I rxpevted

Overall great service and comfortable ride for a group of 8. Driver was waiting for us from our cruise departure and was very professional.
Only down side was the expense.
Quite an expensive outlay.

Strong WiFi, clean and comfortable van, well organized. Best to have a larger sign indicating where the pick up point is.

I arrived at the airport more than an hour early, and a lovely woman near the arrival gate guided me to the bus stop. Since I had plenty of time, I mentioned that I would wait by eating Asahikawa ramen, and as I was about to leave, she chased after me to let me know that the ramen shop wasn't open yet and directed me to a newly opened food court. Thanks to her, I was able to enjoy a delicious breakfast.

The bus went directly to the hotel and arrived an hour earlier than scheduled, which was great. There were groups around me that seemed like company trips, celebrating and being quite noisy, but since this is something I probably won't encounter often and it's not the bus company's fault, it can't be helped.

空港に1時間以上前に到着しましたが、素敵な女性が到着ゲートの近くにいらして、バス乗り場を案内してくれました。
また時間がたっぷりあるので旭川ラーメンを食べて待つと話してその場を離れたら、追いかけてくれて、ラーメン屋はまだ開いていないので、最近できたフードコートを案内してくれました。
おかげで美味しい朝食をとれました。

バスはホテル直行で予定より1時間早く到着してとても良かったです。周りは社員旅行のような集団で、乾杯したり騒々しかったのですが、これはあまり遭遇しなそう&バス会社のせいではないので仕方ないですね。

I wasn't using it for skiing, but I was really helped by the information on how to get from the hotel in Furano to the airport.

スキーでの利用ではなかったのですが、富良野のホテルから空港までどうやって向かおうと思っていたので、すごく助かりました。

Best travel companion! This is my second time renting a wifi-router through veltra. No problem whatsoever.

Easy pick up at Narita and drop off at Haneda. No issues with WiFi - worked easily and was fast. Would recommend having a battery pack with you as charge can go down quite quickly.

Best value for getting around in Kansai region. Good price, nice routes, the bus passes is really what sets this apart though.

Got to use the bus in Nara but didn’t use train at all since no coverage west Kyoto

Awesome pass. Got us from Nagoya to Ise on trains. Then all around Toba area, buses and trains, then also to Nara by train. Really good value pass if you're doing a compact 5 day trip to the Mei area.

After I have ordered this pass online and I made 1 amendment online immediately. However, when I approached the ticket counter for collection, the System cannot recognise my order. Staff spent half an hour to issue a pass for me.

It was the fastest way to get from New Chitose Airport to Furano! The driver was very kind and provided helpful guidance inside the bus, and the seats were very comfortable!

千歳空港から富良野に行く最速の手段でした！運転士さんも車内で親切な案内もしてくれ、バスも乗り心地の良い座席でとても良かったです！

Nice njoyble journey in double decker bus at Tokyo.......had fun

The transfer arrangements were very well executed. Your staff was very punctual and he could be seen with the placard from the Pier’s exit . Following my meeting with your staff, there was quick verification and politely told me to. wait for another 2 groups，
The journey was smooth and pleasant. Your driver was equally helpful。 He even helped me to unload my luggage and showed me the entrance.
Thank you for the excellent service. Keep it up!! I would definitely recommend your Company to my friends!!
Cheers!