North Shore
Great experience! Very professional and knowledgeable.
I was picked up from the Hyatt Regency near Waikiki Beach! The car was air-conditioned and comfortable for the dive at North Shore. I forgot how many times, but I was charged $30 on-site, but I was told it would be refunded since it was included with Veltra. It's better to be able to speak English.
ワイキキビーチの近くのハイアットリージェンシーから乗せてもらいました!ノースショアでのダイブということで車は冷房も効いて快適でした。何代か忘れましたけど現地で30ドル請求されましたが、Veltraに含まれているものだったからリファンドすると伝えられました。英語は喋れた方がいいです。
This was my first zipline experience, and I was able to enjoy it safely and securely. There are no Japanese-speaking staff, but all the staff are very kind and provide easy-to-understand explanations, even for those who cannot speak English. Zipping through the breathtaking views of Hawaii will create unforgettable memories, so although it can be difficult to get there without renting a car, I highly recommend experiencing it.
今回初めてのジップライン体験でしたが安心安全に楽しむことができました。
日本語対応のスタッフはいませんがスタッフ皆さん優しく対応してくださるので英語が話せない方でも分かりやすく説明してくれます。
ハワイの絶景をみながらするジップラインは最高の思い出になりますので、レンタカーを借りなければ行きづらいですが是非とも体験してほしいです。
I had a great experience there. The people are awesome and talented and kind.
I had alot of fun and I'm so glad I was able to have that experience. I would recommend it to my family and friends.
The English was easy to understand, and it was a safe experience with a small group. The horseback riding experience in the beautiful sea of the North Shore was incredibly moving. The riding time was 1.5 hours, and it was more cost-effective than other tours with Japanese-speaking guides and transportation. We used hui car share for transportation, so after horseback riding, we were able to leisurely enjoy food walking in Haleiwa. It became a very good memory. Next time, I would like to try sunset horseback riding.
英語もわかりやすく、少人数のパーティーで安心です。ノースショアの綺麗な海での乗馬体験は、大感動でした。乗馬時間は1.5時間で、他の日本語ガイド付き送迎付きのツアーよりコスパ良です。移動はhuiカーシェアを使用したので、乗馬の後はハレイワで食べ歩きもゆっくりできました。とても良い想い出になりました。次回はサンセット乗馬を体験してみたいです。
The Luau was good. The Kalua pork was amazing. The plating could have been better. The staff were very friendly and nice.
Aloha Yvonne and mahalo for this review! We're happy that you had a good experience with us at the luau and enjoyed the food. Visit us again! Mahalo!
I think it's better to take excessive measures against seasickness. Even if the waves are calm when departing, once you head out to sea, the weather doesn't matter and the waves can be high, making you feel sick even in the cage.
I couldn't understand anything from the English guide, but it was manageable.
There are a huge number of sharks, and they don't attack, making the experience wonderful.
とにかく船酔い対策は過剰なくらいした方がいいと思います。
出航する時は波が穏やかでも沖に出れば天候など関係なく波が高く、檻に入っても酔います。
英語ガイドで何も理解はできませんでしたがなんとかなります。
サメはすごい量いて、襲ってくることもなく体験としては素晴らしいです。
Easy booking and easy check in. Recommand to book early guys, do not wait to purchase at the gate, will regret.
Great place for kidss
Very interactive
Had a special feel to it.
Enjoyed the knowledge I got from each pavilion
Destination was easy to find. The guides were very attentive and got us all on the horses fairly quickly. I've never really ridden a horse before so I was a bit nervous of maneuvering my horse but she was a go getter so I didn't have to try too hard. We all rode in a line which was very easy. We had to stop a few times which my horse hated, I got a very impatient horse which I don't blame her. Kinda wished we went a quicker pace but then that would shorten our trip which was 1.5hrs which .5 of that was loading and unloading the horses. I wish the trail was a bit longer. The area was beautiful and quiet which I like. I got some good pictures. We used my step daughters phone for the group pictures cause she had a better camera but when she sent me the pics they came out blurry and I don't get to see her often. Was a little disappointed but it was OK. Technical error. Overall great experience and got to feed the horses treats in the end.
We participated in a tour as a couple aged 68 and 65. It was our first experience with horseback riding, but there was one assistant for every four people, so it was easy to just follow along without any issues.
Once we got from the ranch to the coast, we were able to see the beautiful blue sea from a high vantage point. While enjoying the view of the ocean, we had a fun time leisurely riding the horses. The horses were accustomed to carrying people, so we just had to maintain our balance. We only needed to slightly change direction or move the reins when stopping. The 70 minutes flew by.
After horseback riding, we went to Haleiwa and tried the garlic shrimp and fries combo from a food truck recommended by our driver, Kazu. It was truly wonderful.
68歳と65歳の夫婦でツアーに参加しました。乗馬は全くの初体験でしたが、4名に1名のアシスタントがいて、ただついて行くだけでしたので問題ありませんでした。
牧場から海岸に出ると、真っ青なきれいな海を高い位置から見ることができました。海を見ながら、馬に任せて楽しく散策できました。
人を乗せるのに慣れた馬のため、ただバランスをとって乗っているだけでした。ほんの少しだけ方向を変えたり、止まるときに手綱を動かすだけですみました。70分はあっという間でした。
乗馬の後でハレイワにいき、ドライバーの一(かず)さんおすすめ、テレビでも紹介されたというキッチンカーでガーリックシュリンプとフライのコンボを食べました。本当によかったです。
Thank you for your valuable feedback. We will continue to strive to ensure our customers are satisfied.
貴重なご意見ありがとうございました。
今後も、お客様に満足して頂けるよう取り組んでまいります。
Great show, solid food, mixed drinks good, interactive displays fun. We got the gold package which was nice, but silver would have been almost as good. It's awesome that the botanical garden tickets were included with the show tickets. Get there early to get parking otherwise it fills up fast. The entertainers put in a lot of effort and they have some great skills.
Aloha K. C.! We're glad that you enjoyed the show, food, and drinks at the luau. We're grateful that you took your time to leave us this review and to share your experience with us to the community. Hope we'd see you again! Mahalo!
The pickup time was accurate, and they kindly waited for a Chinese person who was a bit late. The pre-flight training was easy to understand, which made me feel reassured. Most of the attendees were flying in shorts and T-shirts. One Chinese woman came in a mini skirt and dove just like that, while a Black woman from LA was about to jump in a tank top but was made to wear a rash guard. The dive from 4,000 meters was so exhilarating that I ended up going to GoJump two days in a row! \(mmm)/
ピックアップの時間も正確で、少し遅れた中国人を待ってくれたり、かなり親切。飛行前のトレーニングも分かり易く、安心出来ました。殆どの来場客は短パンTシャツで飛んでました。中国人の女性の一人は、ミニスカートで来て、そのままダイブ、LAから来ていた黒人女性は、タンクトップで飛ぼうとしてましたが、さすがにラッシュガードを着せられていました。4000メートルからのダイブは気持ち良すぎて、2日連続でGoJumpしてしまいました !\(mmm)/
This was my first time using this service. Thanks to the smart horses, I have wonderful memories of my trip to Hawaii! I enjoyed the beautiful sea and mountains of the North Shore from the back of a horse, which was even higher than I expected, in a relaxed and leisurely manner. It was the best! Thank you!
I was able to take photos with my phone while riding, and I felt reassured that there was no pressure to buy anything after the tour. At the photo point with the ocean in the background, the staff took pictures for us with our phones.
A friend of mine who has riding experience felt that just walking was a bit lacking, but I prioritized safety and had plenty of fun. All the instructions were in English, but I was able to understand most of it through gestures. For any unclear points, I confirmed with hand signals.
I don't know if it's just the relaxed atmosphere of Hawaii or if Japanese people are particularly punctual, but when I arrived with plenty of time to spare, I ended up waiting quite a while past the meeting time. Another group arrived before us, but we ended up riding first (maybe due to reservations?), which was quite frustrating.
今回初めて利用させていただきました。
賢いお馬さんのおかげで、Hawaii旅行の良い思い出となりました!
ノースショアのきれいな海と山を思った以上に高いお馬さんの背中の上から、ゆっくりのんびり堪能しました。最高でした!ありがとうございました!
乗馬しながら携帯で写真を撮ることができ、ツアー後に売りつけられることもなく安心です。海をバックにしたポイントでは、スタッフさんが私たちの携帯で写真を撮ってくれます。
乗馬経験のある友人は、歩くだけでは少し物足りなかったようですが、私は安全第一、十分楽しめました。説明はすべて英語ででしたが、だいたい動作で理解できました。不明な点は、身振り手振りで再確認しました。
ハワイ全体がのんびりなのか、日本人が律儀なのか、集合時間に余裕をもって行ったところ、集合時間を過ぎてもだいぶ待たされました。違うグループは私たちより先に到着していたのに乗馬は私たちが先で(予約の関係?)結構イライラされていました。
It exceeded my expectations. I participated in two activities, snorkeling and kayaking, in the morning and afternoon. During the bus ride, the driver provided fun explanations and conversations, making the journey enjoyable without getting bored (the driver was incredibly funny and friendly). They were busy giving us sightseeing information, pointing out things to the right and left.
However, there was one issue: at the snorkeling site, the tour description stated that "life jackets are available for free," but I was told that this was not included in the tour price. Even when I mentioned it was written on the voucher, they insisted it was different. Originally, it would have been $10, but since we came on the tour bus, they said it would be $7. There were only my husband and me as Japanese participants; the others were foreigners, and since no one else seemed to say anything, I wondered if they had booked through a different company.
A Japanese staff member was in charge and kindly said, "I'm Japanese, so please let me know if you need anything," which felt a bit strange. I was left wondering if what was written on Veltra was incorrect or if there was a communication issue... It left me feeling uncomfortable.
As for the snorkeling itself, I was able to see turtles and various fish, which was enjoyable. For lunch, I had garlic shrimp from the snorkeling side, and they were huge and delicious! However, there were many chickens running around nearby, and as someone who isn't fond of them, I couldn't fully enjoy my meal. The chickens seemed accustomed to humans and appeared from all over.
The afternoon activity was kayaking, which I had never done before, but I had a lot of fun. At a break during the morning, we stopped by a macadamia nut shop that had Kona coffee, which I couldn't find even in Waikiki. I tasted it and bought some immediately. We also briefly stopped at a place selling fresh fruit in Ziploc bags, where everyone was buying and eating papayas.
Aside from the issue with the life jackets, it was a very enjoyable tour.
期待していた以上の内容でした。
午前と午後のアクティビティ、計2つ、スノーケリングとカヤックに参加しました。
バスで移動する間もドライバーさんの楽しい説明と会話で、飽きることなく楽しめました(すごい面白くてフレンドリーなドライバーさんでした)。
右に左に忙しいくらい、観光案内してくれました。
ただひとつ、スノーケリングのところで、ツアー説明には「ライフジャケットは無料で貸し出しします」と書いてあったのに、ツアー代金にそれは含まれていない、と言われ、バウチャーに書いてあると言っても違うと言われ、本来なら10ドルのところ、ツアーバスで来てるから7ドルでOKと言われました。
日本人の参加者は私たち夫婦だけで、他は外国人で、他の人は特に何も言ってなかったので、申し込んだ会社が違うのかなと思いましたが…。
日本人の人が担当で、「私は日本人なので、何かあれば言ってください」とフレンドリーに声かけてきたのですご、なんだかね、って感じでした。
ベルトラに書かれていることが間違っていたのか、あるいは、連絡がうまく伝わっていないのか…不快な気持ちになりました。
スノーケリング自体は、タートルも見られたし魚も色々見られて楽しめました。
スノーケリングの側のガーリックシュリンプをお昼に食べましたが、すごく大きいシュリンプで美味しかったです!
ただ、そばには鶏がたくさん走り回っていて、苦手な私は食事を楽しむことはできませんでしたが。
鶏は人間に慣れているのか、あちこちから神出鬼没でした。
午後のアクティビティはカヤック、初めてでしたがとても楽しめました。
午前中途中の休憩で寄ったマカデミアナッツのお店にはワイキキで探してもなかったコナコーヒーをまぶしたのがあり、味見して、即購入しました。
途中で、ジップロックに入ったフレッシュフルーツを売ってるところにもちょっとだけ立ち寄ってくれ、みなさん、パパイヤを買って食べてました。
ライフジャケットの件を除いては、とても楽しめたツアーでした。
At first, I thought the price was high, but my first horseback riding experience was very enjoyable. Sota from Veltra and the horseback riding staff provided thorough explanations, and I believe the value exceeded the cost. Thank you for the wonderful memories.
最初は金額が高くて、どうかな?と思いましたが、
初めての乗馬でとても楽しく、ベルトラのそうたさんも乗馬スタッフの方々も丁寧に説明して頂き、
料金の値は超えてると思います。楽しい思い出をありがとうございました。
I'm glad to hear that you are satisfied. Thank you for sending your feedback.
ご満足頂けて良かったです。ご感想お送り頂きましてありがとうございます。
First, I was dropped off at the parking lot by the shuttle car, and for the return, I was just told to take that bus back. I had to handle the tickets for the show and meal myself. The ticket fee for the park tour ($89 per person) was not included. The women in their 60s to 80s who were with me had nothing to do and waited around the souvenir shop for about two hours, had a meal, watched the show, and then went home. (It was sad.) I don't think I'll ask for this again next time!
まず、送迎の車で駐車場で降ろされ、帰りはあのバス乗って帰れってだけで、自分でショー&食事のチッケットを行わなければいけなかった。
パーク内見学のチッケット代(一人89ドル)は含まれていなっかった。
同乗せれてた60~80代の女性達は何もすることなく土産屋付近で2時間程待って食事をし、ショーを見て帰られた。(かわいそうだった)
次回はお願いしないかな!
Thank you for your patronage.
However, we apologize for not meeting your expectations.
Please note that park admission is not included in the plan you reserved. As stated on the tour page, the price for the buffet dinner & evening show plan includes only the "dinner buffet/show."
Furthermore, we confirmed with the local operating company that you arrived at the park around 3:50 PM, and the driver assisted with check-in and guided you to the dinner venue. The dinner starts at 4:30 PM, so if you arrive at the restaurant when it opens, you would have about 30 minutes of free time. For those who did not make a dinner reservation, there is free time until the night show starts at 7:30 PM, during which you can visit the Fukirow Market Place or take the Temple Shuttle.
Thank you for your understanding.
VELTRA
ご利用ありがとうございます。
しかしながらご期待に沿えず申し訳ございません。
パークへの入場につきましては、ご予約いただいたプランには含まれておりませんことご了承ください。
ツアーページ上にも記載させていただいております通り、ビュッフェディナー & イブニングショープランの料金には「夕食ビュッフェ / ショー」のみ含まれております。
なお、当日の状況を現地催行会社に確認させていただきましたところ、15時50分ごろパークに到着をして、ドライバーがチェックインをサポートをしディナー会場にご案内させていただいたとのことです。
ディナーは16時半スタートとなりますので、オープンの際にレストランにお越しいただければフリータイムは30分ほどだったかと存じます。
ディナーのご予約をされていない方は、19時30分スタートのナイトショーまでフリータイムとなっておりますので、フキラウ・マーケット・プレースに行かれたり、テンプルシャトルにご乗車いただいたりしてお過ごしいただいております。
何卒よろしくお願いします。
VELTRA
We did the clear bottom kayak and snorkeling.
The weather on the north shore can be a little unpredictable, so keep that in mind. Steve gave us a quick lesson and we were on our way.
My wife and I had a great time, and would recommend this to anyone looking to get in the water and see some sea turtles!
I was picked up on time and went from the Dole Plantation to the town of Haleiwa. After getting a brief explanation of the town, we split into groups, and I joined the beach horseback riding plan. Although the explanation was in English, the guide was very helpful, so there were no issues. The horseback riding lasted well over 70 minutes, and the beauty of the coastline was beyond words. On the way back to Haleiwa, we ordered lunch, the garlic shrimp combo, by phone to reduce wait time. I was also able to do some shopping at Patagonia!
時間どおりにお迎えに来てもらってドールプランテーションからハレイワの町へ
ひととおり町を説明してもらった後 散策組と分かれて海辺乗馬プランに。
英語の説明だけどガイドさんがちゃんと教えてくれて問題無し。
70分をゆうに上回る乗馬 海岸の綺麗さは言うまでも有りません。
終わってハレイワに戻る間にランチ ガーリックシュリンプコンボを電話注文してくれて待ち時間短縮。
patagoniaでお買い物も出来ました!
Thank you for your kind review. I'm glad to hear that you were satisfied.
ご丁寧なレビューありがとうございます。お客様に満足して頂けてよかったです。
This was my third trip to Hawaii, and I finally got to experience horseback riding, which I had been looking forward to. During the transfer, the driver shared various interesting information while driving, and I enjoyed listening while taking in the scenery. I was quite anxious about whether I would be okay with horseback riding and the horses, but they were very well-behaved. At first, I didn't have the luxury to enjoy the views, but once I got used to it, I was able to see the beautiful ocean and take videos. It was an option that left me very satisfied. I definitely want everyone to experience this!
ハワイ旅行3回目にしてやっと念願の乗馬体験ができました。
送迎中も色々な情報を運転しながら話してくださったりしてとても興味深く景色を見ながら聞いていました。
乗馬もお馬さんも大丈夫なのかとても不安でしたが、とてもお利口さんでした。
景色も始めは見る余裕もありませんでしたが、慣れてきたら綺麗な海をみたり、動画を撮ったり 大満足のオプションでした。
是非皆さんに体験してほしいです。
Thank you for your thoughtful review. We're glad to hear that you were satisfied.
ご丁寧なレビューありがとうございます。お客様が満足して頂けて良かったです。
Such an amazing experience!! We had Jensen, Ike and Kan’i, as our guides and they were sooooo much fun! They truly made the whole experience so much better than just zip lining, which of course was fun! Excellent course and also learned new things about the Hawaiian culture. I 100 % recommend this! It’s definitely a must! If you can request our guides, do it! Mr. July poses were my favorite!
Much love from papaya (fruity momma)
It was the first time taking my family to PCC and they enjoyed learning about the different islands and cultures. It was a fun and filled with hands on activities for any one of any age to participate in. The buffet had a lot of food to offer and the staff were friendly and accommodating. We were initially seated in the back but we had two members in our family with mobility issues and they promptly reseated us closer to the food. The show Ha was great. I have never seen a woman Samoan fire dancer and she was phenomenal.
In a bid to book a quickly selling show, we booked tickets online for the PCC, not realising that this booking didn't include the luau/food. I reached out to the team at Veltra both by email and phone, and was exceptionally served by your team. So very blessed by the experience at PCC and the way the Veltra team made it easy to swap our tickets! Thank you so very much Veltra!
All the tours were awesome but the Ha Breath of Life was a great way to end the day!
They accompanied us throughout, so even as beginners, we were able to enjoy ourselves with peace of mind. The horses were calm, smart, and wonderful! They even took commemorative photos for us, making it a great memory of Hawaii.
前後についてくれるので、初心者でも安心して楽しめました。馬たちが大人しくて賢くて素晴らしいです!記念撮影もしてくれて、ハワイの良い思い出になりました。
This ATV experience was unlike any I’ve had before. It’s located on a farm, so you get to see the farm animals, feed them, and pet them, which is pretty cool. You can enjoy the farm life before or after you ride. I HIGHLY recommend using their goggles. Sunglasses do diddly squat when you’re out there riding; it gets very dusty. You ride to a track, do many laps on the track, and then ride to scenic areas where they will take pictures of you. The track got boring after a while; I recommend that they utilize more space or a different area for ATV rides to change it up. They took a video of us on the track, and wanted $10 for one minute-long video that included my family and people I didn’t know that were in and out of the frame in a flash. Needless to say, we did not buy the video. Despite this, they were kind-hearted and led us to see the beautiful scenery where we could get the best pictures. I enjoyed the experience!
The villages were quite a treat! Quite personal, few crowds, and thoroughly educational & entertaining!
The buffet dinner had many choices, but we were not too happy with the quality of the main dishes; beef was of low quality, somewhat tough, & often cold by the time it got to our table; chicken was again of poor quality & soaked in unusual sauces; fish likewise. Would prefer less choices & better quality! Service was good.
My family wanted to do the Horseback riding while vacationing in Hawaii.
This location was AMAZING! We drove out to the other side of the island, which was pretty awesome to be away from the touristy rside.
Our tour guide was a young gal who treated my family GREAT! She was very professional, kind and knowable about horses. I believe her name was Freda
The path (trail) we took was absolute Breathe taking. The ocean is sooooooo beautiful. Better than the tourist side! Even the grassy trails were . The horses are beautiful, well trained and they looked professionally cared for.
I rate Frida , the horses, the trail with 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Now… as for the other gal (straight blonde hair) who also was NOT our tour guide. I believe her name was Phoebe Giving her ⭐️
She was not interested in interacting with my family.
Wow.. as soon as youngsters arrived for their tour… Phoebe, was SOCIAL and guided them with EVERYTHING and she was giddy too. Total change.
We were all grouped together but would be toured separately. When she spoke out she said, you’ll go out separately and you’ll be taken out by me or Freda. Bam, I already knew she wasn’t going to be our tour guide because we weren’t young as the other group. She wanted to tour the ones closest to her age group. That’s perfectly fine but you’re not supposed to make it so obvious.
Anyhow, we were so PLEASED to have Freda guide us. She made this experience GREAT that we would do this again with her!
#Freda
This is a great course! My daughter (16) and I had the best time. The scenery, staff (especially Lauren, Claire and Mailan) and safety measures were all incredible! We enjoyed the variety of lines, repels, and bridges. Highly recommend CLIMBworks!
I highly recommend booking a snorkeling adventure with Ocean Outfitters! Tyler and Captain Brandon were excellent tour guides! We enjoyed an exhilarating 20 minute boat ride to the rock island where you can climb up and jump off into 25 foot deep waters. While snorkeling, we saw lots a fish, coral, some sea urchins, a sea cucumber, and many dolphins and turtles en route to and from the island. So much fun!