All Reviews for Family & Accessible Travel

The tour guide was the most personable, knowledgable tour guides I have ever had. She took the time to explain where we were, what was special about it and answered any and all questions. Would definitely use their services again!

This was a great experience! There were sharks all over the place, defiantly wasn't disappointed. The only bad part about it was all the people that got sick, & especially the one that got sick while in the cage. Everything else was awesome. I would recommend it to anyone going to Hawaii.

We had a wonderful time. If you wanted to have plain good time knowing the Polynecian culture this is a must! You will be spending most of your day in a ALL IN ONE package,from activities, education, culture, music, language. I don't know about other people but there is nothing to complain about the Luau and this place, the food was good,the show was great, the evening show was spectacular! For those who expect to get drunk and expect a Las Vegas type of show, please do your self a favor go somewhere else, BUT if you wanted to have a clean entertainment and wholesome environment for you and your family and appreciate custumes,culture, pretty and handsome islanders don't think twice of going here. Several reviewers expect a Las Vegas show and almost bear all, I'm a Islander I find those reviews very insulting to the culture of our people, this is a paradise Island, so please leave your mind set behind before coming here. PCC does the best to preserve the culture and their ancestry.

Great beyond my expectation. Wondeful experience would do it again

The tour guide and tour of the island was outstanding. The show at the Cultural Center was very well done and enjoyable. The food was okay, but not what was expected.

My teenage daughter really wanted this experience, my wife not so keen. It was well worth it, about 20 large sharks swimming around you whilst you are safe in the cage. Even my wife thought so. It was a good experience, the crew were good and organised.
The slow rolling sea can affect some :-)

The quality of optional tours depends on "the weather and the guide." I was blessed with wonderful weather (Hawaiian blue = a clear blue sky) and the best guide, allowing me to spend a blissful time.

First, at the majestic Moanalua Gardens, I had the blooming monkey pod tree (the tree from Hitachi's advertisement) all to myself.

At the Dole Plantation, while others were waiting in long lines, I enjoyed VIP treatment thanks to my prior reservation and the familiar face of my guide, allowing me to bypass the queue and board immediately. After boarding, I had time for a stroll, shopping, and a light meal.

In Haleiwa Town, the experienced guide truly showcased their skills! They meticulously calculated the timing and route, leisurely navigating just before the busy hours. I was able to enjoy delicious shrimp from Mackey's, acai bowls from Lanikai Juice, and shave ice from Matsumoto without any wait, entering the shops while others were lined up outside. I managed to conquer all my goals with plenty of time to spare.

The 90-minute exploration of Haleiwa was divided into three 30-minute segments, allowing us to visit all the key spots without a long walk. I appreciated the thoughtful care of the veteran guide!

By slightly shifting away from the crowded beach where people were gathering around sea turtles, I was able to encounter sea turtles on a deserted beach.

Everything went so smoothly that I had extra time… The unexpected bonus tour to the soap factory, which became famous in Japan through the TV show "Moyamoya Summers," was excellent. They really know how to connect with Japanese TV programs—truly professional and experienced.

I was also given a handmade map of Haleiwa Town that included shop names and restrooms not found on commercial maps. Since I have difficulty walking, my guide brought a lightweight folding chair from home so I could take breaks while exploring. I felt a family-like hospitality in their meticulous care, which deeply impressed me.

Finally, I sincerely thank VELTRA, the operating company Island Makana, and my guide Yamada! Thank you for the best experience in Oahu (North Shore)! Next time I visit Hawaii, I will choose optional tours through VELTRA and confidently recommend them to my friends and acquaintances visiting Hawaii!

■オプショナルツアーの善し悪しは「天気とガイド次第」できまる。
素晴らしい好天（ハワイアンブルー＝抜けるような青空）に恵まれ＋最高のガイドのプロデュースで、至福のときを過ごすことが出来ました。
■先ず、誰も居ない雄大なモアナルアガーデンでは、花の咲いたモンキーポッド（この樹何の樹＝日立の樹）を独り占め
■ドールプランテーションでは、混み合う行列を尻目に、事前のリザーブと見慣れた（ガイドの）顔で、横をすり抜けＶＩＰ待遇…即乗車。乗車後～散策＋買い物＋軽食をとる時間もあった。
■ハレイワタウンでは熟練ガイドの感･･･本領発揮！
・時間とルートを緻密に計算し、混み合う時間の少し前を悠々と回る。
・マッキーズのぷりっぷり美味しいエビも／ラニカイジュースのアサイボールも／マツモトのかき氷も、待ち時間０で入店～店を出る頃はどの店も長蛇の列列列。楽々時間を残して目的を制覇することが出来た。
・９０分のハレイワ散策も３０分×３箇所に分割し、長距離を歩くことなく要所をすべて訪れることが出来た。ベテランガイドの気遣いが嬉しい！
■ウミガメに人が群がる混み合うビーチを少しズラして、誰も居ないビーチでウミガメにも出逢えた。
■スムーズ過ぎて時間にゆとりが…予定にないオマケツアーで訪れた「モヤモヤサマーズで日本で一躍有名になった」石鹸工場は非常に良かった。日本のＴＶ番組をちゃんと押さえている処など…さすがプロ＋さすがベテラン
■市販の地図に載っていない店名やトイレなどを記したハレイワタウンの解りやすい手製地図を作って戴いたり、足の不自由な私には、少し歩くことになるので、休み休み回れるように、軽い折りたたみ椅子を自宅から持参してくれたり、至れり尽くせりの気遣いに、家族のようなもてなしの心を感じ…感銘した。
■最後にＶＥＬＴＲＡ／履行会社アイランドマカナ／そして担当して戴いた山田さんに心から感謝だ！最高のオアフ（ノースショア）をありがとう！
・次に訪ハワイする際のオプショナルツアーは、ＶＥＬＴＲＡでアイランドマカナで選びます＋勿論訪ハワイする友人や知人にも自信を持って薦めます！！！

Had ourselves a good time. Got sea sick on the boat ride though. Recommend you bring some gravol. A good activity to do while you are in Hawaii.

This was my first time ever riding a horse and they made me feel very comfortable. The views were amazing and Cassie was a fabulous guide! My husband and I decided to do this ride the night before our vow renewal and it gave us some beautiful memories to look back on! We would definitely recommend this ride!

Nice event! So much to learn!! The day goes by fast with all the fun. They have a lot of activities for all the family. The dinner was awesome, prime rib buffet. Can't wait to go back!!

This was amazing event!!!! It was a safe trip, and it was awesome seeing the sharks swimming very close. I'm looking forward to doing it again.

Terrible food at the luau. Not very authentic in terms of food or staff. Was like a discount Disneyland but with not very convincing landscaping. A total tourist trap in terms of knock off "artisan" items and souvenirs. However the show HA was amazing. If I ever went back, would only go for the show.

It was a great learning experience to see all the different cultures.
We had a great time and I highly recommend it its worth the trip.

The guide was very kind.

According to the original schedule, lunch was supposed to be after horseback riding, but we had lunch before riding. Despite it being outside of regular hours, they ordered the garlic shrimp for us early, allowing us to enjoy the food from the North Shore.

It was my first time horseback riding, and the horses were adorable. I was nervous at first, but I got used to it during the ride, and the 90 minutes flew by.

The scenery was beautiful, and I definitely want to use this service again.

ガイドの方が非常に親切でした。

事前のスケジュールでは乗馬の後にお昼ご飯でしたが、乗馬の前に昼食を頂きました。
時間外にもかかわらずガーリックシュリンプを早めに注文してくださって、ノースショアの食事を堪能できました。

乗馬は初めてだったのですが、馬もかわいくて、緊張しましたが、乗っている間に慣れてあっという間の90分でした。

景色も綺麗で、また是非利用したいと思います。

On the day I arrived in Hawaii, I received a call saying the pineapple train was not running, so I had to change to a free plan at the last minute. I was really looking forward to it, so it's disappointing.

ハワイ到着した当日、パイナップル列車が動かないと電話があり、急遽フリープランに変更しました。楽しみにしてただけに残念です。

The guide was a very nice person, and I enjoyed the conversation and participation. The various stops along the way were also well arranged, which was great.

ガイドさんがとてもいい人で、話も楽しく参加させて頂きました。途中の立ち寄り先もいろいろアレンジして頂きよかったです。

We had a great time! Everyone saw 3-4 8 to 10 foot sharks! Would sure do again!

While the scenery was excellent and the tour guides very hospitable, it was hard to call this a horseback "riding" tour. We walked the horses on a predefined trail, and while I understand the owner's concerns about the health of his/her animals and the variable level of riding experience of the participants, there should have been a chance to run, gallop, or at least trot on the animals to call it riding.

Sam was a wonderful friendly tour guide. I liked the flexibility of the tour, being able to do various activities and see many different things. The sea turtles were a highlight. I also enjoyed the history and personal anecdotes of the tour. It was the best part of my trip to Oahu.

I wanted to go horseback riding at Happy Trails but didn't have a way to get there, so I found this tour. It was a relief to be taken to the hard-to-reach Happy Trails. I don't need the doll or this tree, though... The guide was very pleasant, and I had a great time participating. I will use this service again when I go horseback riding.

ハッピートレイルズの乗馬がしたいが足がなく、このツアーを発見しました。
行きにくいハッピートレイルズに連れて行ってもらい助かりました。
なので、ドールとこの木は必要ないのですが。。
ガイドさんはとても感じの良い方で楽しく参加できました。
また乗馬の時は使わせていただきます。

Booked an "Ambassador Package" as it seemed to offer a comprehensive itinerary and very glad we did as it took care of all the planning necessary to view the centre in a day.
The prime rib and seafood buffet was as good as expected considering the amount of guests it was catering for. The different cultural villages provided a good mix of information and humour as not to overload visitors brains. Guest involvement in traditional customs such as weaving and drumming was fun.
The "Ha" show was excellent, keeping the audience fully focused and entertained.
I would recommend the travel inclusive package from Waikiki. Smooth bus operation and after a full day, an opportunity to relax after the event. The guide on the outward journey was entertaining and informative.
What really made this a day to remember was our centre guide "Tori". Through all our years travelling the world, she was beyond doubt the most friendly, informative and caring person we have ever encountered in this role.

We all enjoyed the ride. Savannah was a great guide and full of information on the local area. The horses were well groomed and behaved. The top of the mountain where we stopped for dinner provided gorgeous views. The dinner was good and so was the company. Gunstock Ranch was very beautiful, and the drive from Waikiki was beautiful too. I would definitely recommend it. Well worth it.

Veltra gave the cheap price, we took a tour guide that helped covering most of the place at Polynesia cultural center

We drove to the North in a rental car and participated in horseback riding with our family. The Hawaii Polo Club, where we were taken care of this time, is located along the coast, with a dreamlike setting of white sandy beaches next to vast polo fields. Although I only understand a little Japanese, the friendly staff were very kind to us, and we had a wonderful time that made me want to come back for sure. The pleasant breeze of the North felt on the horse's back, the blue sky of Hawaii—just amazing!!! I highly recommend it.

　レンタカーに乗ってノースまでドライブし、家族で乗馬に参加しました。今回お世話になったハワイポロクラブは海岸沿いの敷地で、白い砂浜と広大なポロフィールドが隣り合わせの夢のようなロケーションです。日本語は少ししか通じませんが、フレンドリーなスタッフに親切にしていただき、非常に楽しい時間を過ごす事ができ是非リピートしたいなって気持ちになりました。馬の背で感じるノースの心地良い風、ハワイの青い空、サイコー！！！お勧めです。

Had a great time. We go to Hawaii once a year, and have gone on almost every tour. The best thing about this was the tremendous flexibility to do and swap activities. Not a "tourist" tour. Little fubar on scheduling, but the drive Harry made up for that. Time with Harry was as good or better than seeing the falls!!

I have been to Hawaii over a dozen times and have been to Haleiwa and Giovanni's. This time, I didn't rent a car, so I joined a tour. My main goal was horseback riding, but I was also looking forward to shopping and dining in Haleiwa.

The driver seemed to be a veteran, and while you could say he was experienced, I felt like he didn't understand the excitement we had for participating in the tour. For example, when I requested Giovanni's, he repeatedly said, "It was featured on TV," and everyone else went to Macky's. I also got the impression that he somewhat dismissed Matsumoto Shave Ice, and we ended up going there just the two of us.

We were able to see sea turtles at the first beach we visited, but due to the reason that we couldn't stop the car, we were told to "return to the car right after taking photos."

Horseback riding was very enjoyable and became a great memory.

ハワイには十数回行っており、ハレイワにもジョバンニにも行った事があります。
今回は車を借りなかった為、ツアーに参加しました。
第一の目的は乗馬でしたが、ハレイワでのショッピングも食事も楽しみでした。

ドライバーさんはベテランらしく、良く言えば慣れていて、悪く言えば楽しみに参加した
気持ちをわかって頂けないように感じました。
例えばジョバンニをリクエストすると、「テレビで紹介されたから」と何度も言われ、
私たち以外はマッキーズに行きました。
マツモトシェイブアイスについても何となく否定された感じで、私たちだけ走って食べに
行きました。
ウミガメは最初に寄ったビーチで会えましたが、車を止めておけないという理由で、
「写真を撮ったらすぐに車に戻るように」でした。

乗馬はとても楽しく、良い思い出になりました。

I'm glad you were able to hit the key points during your visit. I chose horseback riding, and it was fine even as a beginner. It was great to see the big turtle too.

ポイントを押さえて回っていただけたのでよかったです。乗馬を選びましたが、初めてでも大丈夫でした。大きな亀も見れてよかったです。

I decided to come here because I heard it's the only place on Oahu where you can trot and canter. The sensation of running through the vast nature, feeling the wind while cantering, is just amazing!

I climbed a mountain and was able to see the beach from the top. The scenery is just beautiful!

Although only English is spoken, I think as long as you understand the terms for trot and canter, you can manage while riding. They also have helmet rentals, and you can easily go with just jeans and sneakers.

The location was a bit far from Waikiki, so I took a taxi. It took about an hour and a half one way, and the fare was around $130. It felt great to drive along the coastal highway. I think having a rental car would be convenient.

オアフ島で速歩、駈歩ができるのはここだけと聞いて決めました。日本では考えられない広大な自然の中を駈歩で風を切って走る感覚は最高です！
山を登り、頂上からはビーチまで見渡せました。とにかく景色が綺麗！

英語しか通じませんが、速歩（トロット）、駈歩（キャンター）の言葉さえ分かれば騎乗中はなんとかなると思います。
ヘルメットもレンタルがあるし、ジーンズとスニーカーさえあれば気軽に行くことができます。

場所だけはワイキキから遠かったのでタクシーを利用しました。片道1時間半程度、料金は130ドル程度でした。海沿いのハイウェイを走るのも気持ちよかったです。レンタカーがあると便利だと思います。

We have been taken care of by Gunstock three times as a couple.

In the world of horseback riding, there are not many places where you can canter, but this place never disappoints, no matter when you visit (laughs). Even if you don't understand English, the handsome guide leads the way and turns back to ask, "Is cantering okay?" The well-trained horses recognize that this is a place where they can run, so they canter comfortably.

Gunstock is the best!! We will definitely visit again next time!

ガンストックさんへは夫婦で3回お世話になっております。

外乗ではなかなかキャンター（駈歩）させてもらえる所が少ない中ここはいつ訪れても裏切らないです（笑）
英語がわからなくてもイケメンガイドのお兄さんが先導してくれ後ろを振り返り「キャンターＯＫ？」って声をかけてくれます。きちんと調教された馬がここは走ってもＯＫの場所だと認識しているので気持ちよく駈歩してくれます。

ガンストックさん最高！！次回も絶対お邪魔します！

We were greeted by our guide who made sure we were in time for all of the activities. She would have us leave a little early to get to shows that were especially popular so we could get good seats. When it was time for dinner, we opted for the prime dining instead of the luau, so I cannot comment on the luau. After dinner we had a few minutes before going to the show. The show was a fabulous way to end the evening. It was a history of Hawaii that sort of reminded me of the Broadway play, "The Lion King". I would definitely take guests who had never been to the Polynesian Culture Center. I doubt that my husband and I would go again unless we wanted to try the luau. Not because it wasn't enjoyable, but because we have already experienced it. About the staff: they were wonderful! Our guides were so protective over us that it was hard to get away from the group to buy a soda! There is no alcohol served here which suited us fine. If you can't get through an afternoon and evening