All Reviews for Family & Accessible Travel

I took the 1 hour and 30 minute canyon course, and once again, I was able to fully experience the great outdoors. This was my third time, and it was still interesting and fun! Also, I was able to ride the same horse as last year! I think even beginners can enjoy it. As a child myself, I understand that at the beginning, the owner gives a reassuring lesson on how to ride in simple Japanese. Additionally, there are staff members in front and behind you while riding! Just be prepared for muscle soreness the next day since the riding time is long! Mahalo!

わたしは渓谷１時間３０分コースだったのですが　やはり二回目大自然を　体いっぱいに体験することができました　
わたしはこれで３回目なのですがやはりおもしろく　たのしかったです！
また　わたしは去年と同じ馬に乗れました！！
初心者の方でも楽しくできると思います
私も子供なのでわかるのですが初めにオーナーの方がかたことな日本語で乗り方を
レクチャーしてくれるのでとても安心できます！
それに乗馬しているときは前と後ろに係りの人がいてくれます！
ただ乗馬の時間が長いので次の日筋肉痛になるので覚悟してください！
それではマハロ～～～～

I took the 1 hour and 30-minute canyon course, and once again, I was able to fully experience the great outdoors. This was my third time, and it was still interesting and fun! Also, I was able to ride the same horse as last year! I think beginners can enjoy it too. As a child, I understand that the owner gives a brief lesson on how to ride in simple Japanese, which is very reassuring! Additionally, there are staff members in front and behind you while riding! Just be prepared for muscle soreness the next day since the riding time is long! Well then, mahalo!

わたしは渓谷１時間３０分コースだったのですが　やはり二回目大自然を　体いっぱいに体験することができました　
わたしはこれで３回目なのですがやはりおもしろく　たのしかったです！
また　わたしは去年と同じ馬に乗れました！！
初心者の方でも楽しくできると思います
私も子供なのでわかるのですが初めにオーナーの方がかたことな日本語で乗り方を
レクチャーしてくれるのでとても安心できます！
それに乗馬しているときは前と後ろに係りの人がいてくれます！
ただ乗馬の時間が長いので次の日筋肉痛になるので覚悟してください！
それではマハロ～～～～

This would have been an awesome trip if it hadn't been ruined by motion sickness. And I wasn't the only one affected, there were 6 other people hanging their heads over the side of the boat with me. This excursion is definately a do-over only next time I'll take the morning trip and start loading up on dramamine the night before. I want to mention, though, that the captain and crew were very nice and knowledgeable of sharks and shark conservation and I will go with this company again.

I went on this 3 yrs ago and it was much more fun. They no longer feed the sharks and they stuffed the tank with too many people. Last time it was 4 ppl inside cage this time they put 8 ppl in it!!

Getting in the water with sharks was definitely a unique afternoon! Our hosts weren't especially talkative but knew what they were doing and we all got a turn. If you're going to get in the water with sharks I suggest this company because of the plexiglass on the side of the cage. None of the pictures I took through the bars turned out because of the light reflection! Also arrive early to the dock! The sign is tiny, faded and at the far end of a parking lot. Took us 20 minutes to find where to go after arriving.

I participated in the beach horseback riding plan. The horses were all gentle, making it safe for beginners, and the ocean was very beautiful. The garlic shrimp at Macky's, recommended by our guide, was incredibly delicious. The guide also suggested the marinated tuna, which was tasty too! (It was available at a supermarket in Haleiwa.)

海辺の乗馬プランに参加しました。
おとなしい馬ばかりで初心者でも安心・海もとてもきれいでした。
ガイドさんに案内されたマッキーズのガーリックシュリンプは最高に美味しかった。
ガイドさんおすすめのマグロの漬けもおいしいよ!（ハレイワのスーパーにありました。）

I thought the cultural center was very good. Our tour guide was amazing and would recommend having one. The only bad thing was not being able to take pictures during the breath of life show and no air movement. Show was great but very warm. Wish I could have taken pictures.

The main activity was horseback riding, but I was taken to many other places as well.

I learned a lot about various things in Hawaii during the car ride, which was both educational and interesting. I really experienced a lot in just one day.

As for the horseback riding, the guide seemed to be in a bad mood, and whenever we stopped or got out of line, he would click his tongue and scold us, so I couldn't enjoy it very much.

I understand that it's to prevent accidents and injuries, but it would have been better if the horseback riding could have been a bit more relaxed.

メインは乗馬でしたが、その他にもたくさん連れて行って頂きました。

車内でもハワイの色々な事について説明して頂いたので勉強にもなったし、面白かったです。
この一日で本当に沢山の事を経験できました。

メインの乗馬については、ガイドの方の機嫌が悪いのか、ちょっとでも止まったり列が乱れると、舌打ちしながら注意されるので、あまり楽しむことは出来ませんでした。

事故や怪我がない様に・・・というので仕方がないことかも知れませんが、もうちょっと和やかな感じで乗馬が出来たらもっとよかったです。

This trip was great!!!! We saw many large sharks. Water was pretty rough, a little hard getting out of cage. We ranged in age from 13 to 50 and everyone enjoyed it!!

The tour guide was the most personable, knowledgable tour guides I have ever had. She took the time to explain where we were, what was special about it and answered any and all questions. Would definitely use their services again!

This was a great experience! There were sharks all over the place, defiantly wasn't disappointed. The only bad part about it was all the people that got sick, & especially the one that got sick while in the cage. Everything else was awesome. I would recommend it to anyone going to Hawaii.

We had a wonderful time. If you wanted to have plain good time knowing the Polynecian culture this is a must! You will be spending most of your day in a ALL IN ONE package,from activities, education, culture, music, language. I don't know about other people but there is nothing to complain about the Luau and this place, the food was good,the show was great, the evening show was spectacular! For those who expect to get drunk and expect a Las Vegas type of show, please do your self a favor go somewhere else, BUT if you wanted to have a clean entertainment and wholesome environment for you and your family and appreciate custumes,culture, pretty and handsome islanders don't think twice of going here. Several reviewers expect a Las Vegas show and almost bear all, I'm a Islander I find those reviews very insulting to the culture of our people, this is a paradise Island, so please leave your mind set behind before coming here. PCC does the best to preserve the culture and their ancestry.

Great beyond my expectation. Wondeful experience would do it again

The tour guide and tour of the island was outstanding. The show at the Cultural Center was very well done and enjoyable. The food was okay, but not what was expected.

My teenage daughter really wanted this experience, my wife not so keen. It was well worth it, about 20 large sharks swimming around you whilst you are safe in the cage. Even my wife thought so. It was a good experience, the crew were good and organised.
The slow rolling sea can affect some :-)

The quality of optional tours depends on "the weather and the guide." I was blessed with wonderful weather (Hawaiian blue = a clear blue sky) and the best guide, allowing me to spend a blissful time.

First, at the majestic Moanalua Gardens, I had the blooming monkey pod tree (the tree from Hitachi's advertisement) all to myself.

At the Dole Plantation, while others were waiting in long lines, I enjoyed VIP treatment thanks to my prior reservation and the familiar face of my guide, allowing me to bypass the queue and board immediately. After boarding, I had time for a stroll, shopping, and a light meal.

In Haleiwa Town, the experienced guide truly showcased their skills! They meticulously calculated the timing and route, leisurely navigating just before the busy hours. I was able to enjoy delicious shrimp from Mackey's, acai bowls from Lanikai Juice, and shave ice from Matsumoto without any wait, entering the shops while others were lined up outside. I managed to conquer all my goals with plenty of time to spare.

The 90-minute exploration of Haleiwa was divided into three 30-minute segments, allowing us to visit all the key spots without a long walk. I appreciated the thoughtful care of the veteran guide!

By slightly shifting away from the crowded beach where people were gathering around sea turtles, I was able to encounter sea turtles on a deserted beach.

Everything went so smoothly that I had extra time… The unexpected bonus tour to the soap factory, which became famous in Japan through the TV show "Moyamoya Summers," was excellent. They really know how to connect with Japanese TV programs—truly professional and experienced.

I was also given a handmade map of Haleiwa Town that included shop names and restrooms not found on commercial maps. Since I have difficulty walking, my guide brought a lightweight folding chair from home so I could take breaks while exploring. I felt a family-like hospitality in their meticulous care, which deeply impressed me.

Finally, I sincerely thank VELTRA, the operating company Island Makana, and my guide Yamada! Thank you for the best experience in Oahu (North Shore)! Next time I visit Hawaii, I will choose optional tours through VELTRA and confidently recommend them to my friends and acquaintances visiting Hawaii!

■オプショナルツアーの善し悪しは「天気とガイド次第」できまる。
素晴らしい好天（ハワイアンブルー＝抜けるような青空）に恵まれ＋最高のガイドのプロデュースで、至福のときを過ごすことが出来ました。
■先ず、誰も居ない雄大なモアナルアガーデンでは、花の咲いたモンキーポッド（この樹何の樹＝日立の樹）を独り占め
■ドールプランテーションでは、混み合う行列を尻目に、事前のリザーブと見慣れた（ガイドの）顔で、横をすり抜けＶＩＰ待遇…即乗車。乗車後～散策＋買い物＋軽食をとる時間もあった。
■ハレイワタウンでは熟練ガイドの感･･･本領発揮！
・時間とルートを緻密に計算し、混み合う時間の少し前を悠々と回る。
・マッキーズのぷりっぷり美味しいエビも／ラニカイジュースのアサイボールも／マツモトのかき氷も、待ち時間０で入店～店を出る頃はどの店も長蛇の列列列。楽々時間を残して目的を制覇することが出来た。
・９０分のハレイワ散策も３０分×３箇所に分割し、長距離を歩くことなく要所をすべて訪れることが出来た。ベテランガイドの気遣いが嬉しい！
■ウミガメに人が群がる混み合うビーチを少しズラして、誰も居ないビーチでウミガメにも出逢えた。
■スムーズ過ぎて時間にゆとりが…予定にないオマケツアーで訪れた「モヤモヤサマーズで日本で一躍有名になった」石鹸工場は非常に良かった。日本のＴＶ番組をちゃんと押さえている処など…さすがプロ＋さすがベテラン
■市販の地図に載っていない店名やトイレなどを記したハレイワタウンの解りやすい手製地図を作って戴いたり、足の不自由な私には、少し歩くことになるので、休み休み回れるように、軽い折りたたみ椅子を自宅から持参してくれたり、至れり尽くせりの気遣いに、家族のようなもてなしの心を感じ…感銘した。
■最後にＶＥＬＴＲＡ／履行会社アイランドマカナ／そして担当して戴いた山田さんに心から感謝だ！最高のオアフ（ノースショア）をありがとう！
・次に訪ハワイする際のオプショナルツアーは、ＶＥＬＴＲＡでアイランドマカナで選びます＋勿論訪ハワイする友人や知人にも自信を持って薦めます！！！

Had ourselves a good time. Got sea sick on the boat ride though. Recommend you bring some gravol. A good activity to do while you are in Hawaii.

This was my first time ever riding a horse and they made me feel very comfortable. The views were amazing and Cassie was a fabulous guide! My husband and I decided to do this ride the night before our vow renewal and it gave us some beautiful memories to look back on! We would definitely recommend this ride!

Nice event! So much to learn!! The day goes by fast with all the fun. They have a lot of activities for all the family. The dinner was awesome, prime rib buffet. Can't wait to go back!!

This was amazing event!!!! It was a safe trip, and it was awesome seeing the sharks swimming very close. I'm looking forward to doing it again.

Terrible food at the luau. Not very authentic in terms of food or staff. Was like a discount Disneyland but with not very convincing landscaping. A total tourist trap in terms of knock off "artisan" items and souvenirs. However the show HA was amazing. If I ever went back, would only go for the show.

It was a great learning experience to see all the different cultures.
We had a great time and I highly recommend it its worth the trip.

The guide was very kind.

According to the original schedule, lunch was supposed to be after horseback riding, but we had lunch before riding. Despite it being outside of regular hours, they ordered the garlic shrimp for us early, allowing us to enjoy the food from the North Shore.

It was my first time horseback riding, and the horses were adorable. I was nervous at first, but I got used to it during the ride, and the 90 minutes flew by.

The scenery was beautiful, and I definitely want to use this service again.

ガイドの方が非常に親切でした。

事前のスケジュールでは乗馬の後にお昼ご飯でしたが、乗馬の前に昼食を頂きました。
時間外にもかかわらずガーリックシュリンプを早めに注文してくださって、ノースショアの食事を堪能できました。

乗馬は初めてだったのですが、馬もかわいくて、緊張しましたが、乗っている間に慣れてあっという間の90分でした。

景色も綺麗で、また是非利用したいと思います。

On the day I arrived in Hawaii, I received a call saying the pineapple train was not running, so I had to change to a free plan at the last minute. I was really looking forward to it, so it's disappointing.

ハワイ到着した当日、パイナップル列車が動かないと電話があり、急遽フリープランに変更しました。楽しみにしてただけに残念です。

The guide was a very nice person, and I enjoyed the conversation and participation. The various stops along the way were also well arranged, which was great.

ガイドさんがとてもいい人で、話も楽しく参加させて頂きました。途中の立ち寄り先もいろいろアレンジして頂きよかったです。

We had a great time! Everyone saw 3-4 8 to 10 foot sharks! Would sure do again!

While the scenery was excellent and the tour guides very hospitable, it was hard to call this a horseback "riding" tour. We walked the horses on a predefined trail, and while I understand the owner's concerns about the health of his/her animals and the variable level of riding experience of the participants, there should have been a chance to run, gallop, or at least trot on the animals to call it riding.

Sam was a wonderful friendly tour guide. I liked the flexibility of the tour, being able to do various activities and see many different things. The sea turtles were a highlight. I also enjoyed the history and personal anecdotes of the tour. It was the best part of my trip to Oahu.

I wanted to go horseback riding at Happy Trails but didn't have a way to get there, so I found this tour. It was a relief to be taken to the hard-to-reach Happy Trails. I don't need the doll or this tree, though... The guide was very pleasant, and I had a great time participating. I will use this service again when I go horseback riding.

ハッピートレイルズの乗馬がしたいが足がなく、このツアーを発見しました。
行きにくいハッピートレイルズに連れて行ってもらい助かりました。
なので、ドールとこの木は必要ないのですが。。
ガイドさんはとても感じの良い方で楽しく参加できました。
また乗馬の時は使わせていただきます。

Booked an "Ambassador Package" as it seemed to offer a comprehensive itinerary and very glad we did as it took care of all the planning necessary to view the centre in a day.
The prime rib and seafood buffet was as good as expected considering the amount of guests it was catering for. The different cultural villages provided a good mix of information and humour as not to overload visitors brains. Guest involvement in traditional customs such as weaving and drumming was fun.
The "Ha" show was excellent, keeping the audience fully focused and entertained.
I would recommend the travel inclusive package from Waikiki. Smooth bus operation and after a full day, an opportunity to relax after the event. The guide on the outward journey was entertaining and informative.
What really made this a day to remember was our centre guide "Tori". Through all our years travelling the world, she was beyond doubt the most friendly, informative and caring person we have ever encountered in this role.