All Reviews for Family & Accessible Travel

We had a wonderful and excellent experience at the PCC! Time not wasted! So much fun! The Luau and the show were outstanding!

This tour was an amazing introduction to Oahu. The tour guide was very informative and friendly, and the day at the Cultural Center was very educational and fun. Our guide at the Polynesian Cultural Center was amazing and very energetic. The luau and dinner was amazing.

I was disappointed with the circle Island Tour as it felt rushed and we only had a half hour at the Dole Plantation which was sufficient only to get something to eat very quickly and see nothing else. The Polynesian Cultural Center was marvelous, great luau, great show. Our driver was a very sweet man but tended to preach and too frequently interspersed his own Christian beliefs. He also mentioned, way too often, the High Cost of Living and the low wages. He is very knowledgeable with regard to the price of real estate on the island, about which I really have no interest.

It has been number 1 on my bucket list to swim with sharks. I wasn't afraid and in fact first in the water. There were so many sharks and they were so passive and beautiful. I found that the bad reputation sharks had is totally misjudged. I can't wait to do it again. Best experience ever . Forget your fear and do this. Guys were amazing and learned a lot on the boat ride to the spot.

I recommend allowing plenty of time to get there. It takes about an hour from Waikiki, so it would be good to arrive at the location with some extra time! The last time I was late, there was no refund and no horseback riding for me.

時間にゆとりをもって向かうことをオススメします。ワイキキから1時間はかかるので余裕をもって現地に入れるといいですね！
以前遅行した際は返金なし、乗馬もなしになりました。

I was disappointed that I couldn't enter Hanauma Bay, which I had been looking forward to (I would have liked more detailed information online indicating that entry might not be possible even on days other than Tuesday). The town on the North Shore felt quite run-down, and others around me also said there wasn't anything particularly impressive. I would have preferred to visit the site of the Pearl Harbor attack, or I had heard from friends that the train at Dole was really nice, so I wished I had more time to ride the train there. The guide was very entertaining (though it was a bit disappointing that there were many advertisements for accessories).

The Polynesian Cultural Center was good. I appreciated how hard the students worked to explain things. I understood the drama-style shows somewhat in English, but I think I would have enjoyed it more if the guide or students had explained a simple story in Japanese beforehand. Since it was outdoors, even at night it felt hot and a bit long. The final fire show was spectacular and very moving.

期待していたハナウマ湾にはいれなくてガッカリでした（ネットの詳細に、火曜日以外でもはいれない可能性がある旨の説明がほしい）、ノースショアのタウンはさびれた町というかんじで格別感動するところはないと周りの人達も言っていた、それよりも、真珠湾攻撃の場所を見学したかった、又はドールの汽車がとてもいいと友達からきいていたので、ドールで汽車に乗る時間がほしかった。ガイドさんはとても面白い方でした（アクセサリーの宣伝が多いのがちょっと残念でしたが）
ポリネシア文化センターは良かった。学生さんたちがとても一生懸命説明してくれるのが好感もてた。ドラマ仕立てのショーはすべて英語で何となくわかったが、事前に簡単なストーリーを日本語でガイドさん又は学生さんが説明してくれてばもっと楽しめたと思う、野外なので、夜といえども暑くてちょっと長く感じた。最後のファイヤーショーは圧巻でとても感動した。

Throughout the afternoon, we went around to various places, and while the guide was very diligent in providing information, we only spent about 10 to 15 minutes at each location. If you need to use the restroom, that time is quickly up. When you have kids with you, it’s hard to move around, so there were times we didn’t get off the bus. I think it might be better to focus on fewer points of interest. The jewelry shop might not be necessary. The Polynesian Cultural Center is sufficient to visit in the afternoon. The buffet for lunch and dinner has almost the same offerings, so one visit is enough. They sell a variety of food. The last show ends at 9 PM, so it gets late, but the show was wonderful.

午後中、あちこち回るんですが、ガイドさんは一生懸命案内してくださるけど、一箇所10分とか15分とか、トイレ行ったら終わり。子供連れてると動けないので、降りなかった時も。ちょっと、ポイントを絞っても良いかと思います。ジュエリーショップは、不要かな。ポリネシア文化センターは、午後からで十分。ビュッフェは夜と昼、ほぼ同じ中身ですから、どちらか一回で良いと思います。何でも食べるもの売ってます。最後のショーが終わると21時なので、夜遅くなるけど、ショーは素晴らしかったです。

I woke up early and waited at the designated pickup location, but even after 15 minutes past the scheduled time, no one came to pick me up. I called the phone number provided, but I reached a voicemail saying "outside of business hours." The hotel staff called several times for me, and I finally got through, but by that point, it was already 30 minutes past the pickup time. During the conversation with the staff, they mentioned they "forgot" and suggested I join a tour two hours later. They also said, "As an apology, we will give you a T-shirt," but... I had plans with a friend afterward, but since I was already there, I had my friend change their plans so I could join the tour two hours later. I never received the promised T-shirt, and I ended up causing a lot of inconvenience to the hotel staff and my friend. The response of "I forgot" was just too careless. I would like a refund. The tour itself wasn't very impressive, and the sea was rough, causing the boat to sway, and it was uncomfortable even inside the cage due to high waves. Including the service, I cannot recommend this. Also, I made the reservation here considering the reputation and reliability of Veltra, so I hope Veltra does not list such careless tour operators.

早起きして指定のピックアップ場所で待ちましたが、時間を15分過ぎても迎えが来なかった為、記載されていた電話番号に電話をしましたが、“営業時間外”との留守番電話で繋がらず。
ホテルスタッフも何度か電話してくれて、やっと繋がりましたが、この時点でピックアップ時刻を30分も過ぎていました。
スタッフとのやり取りで「忘れてた」との事で、2時間後のツアーに参加を勧められました。
またこの時、「お詫びにTシャツを差し上げます」と言われていたのですが…。
このあと友人と予定があったのですが、せっかくだし、友人にあとの予定を変更してもらって2時間後のツアーに参加しました。
約束されていたTシャツは頂ける事はなかったし、ホテルスタッフ、友人など沢山の方に迷惑をかけてしまう事になりました。
とにかく「忘れてた」とか対応がいい加減過ぎます。
返金して頂きたいぐらいです。
ツアー自体も迫力はそんなにありませんし、海が荒れて舟が揺れるのはもちろん、ゲージの中でも高波で苦しいです。対応も含め、おすすめできません。
また、自分自身、ベルトラの知名度や信頼度も含めてこちらで予約させて頂いているので、ベルトラもこのようないい加減なツアー催行会社は掲載しないで頂きたいです。

We had a blast! The instructors were great. You can't do anything about the people who panic in the water... Wish you could though.

The guide was really great. At first, the makeup was so impressive that the kids were surprised, but thinking of it as a way to entertain the participants, it was a very service-oriented approach.

I was a bit surprised to receive sales at the black coral store, but I’m glad I bought something.

The Tonga zone at the Polynesian Cultural Center was very interesting. Now, I regret not raising my hand...

ガイドさんがとっても良かったです。
最初はすごいメイクだったので、子供もびっくりしていましたが、
参加者を喜ばせるための仕掛けだと思うと
とてもサービス精神のある言い方でした。

黒サンゴの店で販売を受けたのはちょっとびっくりしましたけど
買ってよかったと思っています。

ポリネシアン文化センターではトンガのゾーンがとっても面白かったです。
今となっては、手を挙げていればよかったと後悔しています・・・

I was able to experience the various cultures of the Polynesian islands firsthand. My middle school and elementary school children were also delighted to enjoy the world of Samoan movies.

ポリネシアの島々の様々な文化を生で体験できました。中学生と小学生の子どももサモアの映画の世界を満喫できたと喜んでいました。

The main event of our trip to Hawaii is always interesting, as the route changes every time we come. This time, even though I just went horseback riding on the 27th, it was completely engaging, with new emotions and discoveries each time. I have had different horseback riding experiences in Japan and Hawaii, but so far, the freedom of riding without a lead rope here is the best. I still find it exciting, and when we plan our next trip to Hawaii, I will definitely include this activity in our schedule. It has brought so much joy to our family.

ハワイ旅行のメインイベント、毎回来るたびにルートが違ってとても面白いです、今回も、２７日、乗馬したばかりなのにまったく飽きさせず、その都度新しい感動、発見があります、日本やハワイでも今まで違う乗馬体験をしましたが、今のところ、引き綱なしの解放感乗馬ができ、ここが一番、まだまだ、飽きずに、またハワイ旅行を計画した際は絶対このアクティビティは外さず日程に入れます、それだけ私たち家族を楽しませてくれています。

Every time I come to Hawaii, I make sure to experience horseback riding. My grandchildren never get tired of it, no matter how many times we go. This time, we did encounter a little rain along the way, but I thought it was part of the experience. As we rode through the trees, we eventually reached a breathtaking spot where we could overlook Haleiwa Bay. While I had been feeling nervous about riding until then, my heart opened up completely. In our family, we have decided that Hawaii equals horseback riding, and we plan our schedule around it.

ハワイに来るたびに必ず体験しています。孫ともども何回乗馬しても飽きさせません。今回は途中で少しシャワーにあってしまいましたが、それもありかなっと思いました。木々の間を乗馬しながら突き進み、いつしかハレイワ湾を見渡せる絶景場所に来ると、今までドキドキしながら乗馬していたのに一変で心が開かれました。我が家では、ハワイ＝乗馬と決めて日程を組んでいます。

The car was clean, and the guide provided a lot of information along the way. On the way back, we also toured downtown. We were able to see sea turtles, and the garlic shrimp from the restaurant they recommended was peeled and easy to eat. It was a pity that we had a short time to explore the town of Haleiwa, and I couldn't have Matsumoto Shave Ice. We enjoyed riding the horse for over 40 minutes. The local guide mentioned that the minimum age is 7 years and the height requirement is 4 feet 4 inches, so I was worried about the height, but even smaller children around 120 centimeters were properly adjusted and able to ride.

車もキレイで、ガイドさんが道中たくさんガイドしてくれて、帰り道はダウンタウンも回ってくれました。
ウミガメも見れたし、紹介してもらったお店のガーリックシュリンプは殻をむいてあり食べやすかったです。ハレイワの街の散策時間が短く、マツモトシェーブアイスが食べられなかったのが残念でした。馬はたっぷり40分以上乗れて堪能しました。現地の案内では7歳以上、4フィート4インチ以上書かれていたので身長が足りないと心配しましたが、120センチ程度の小さめな子でもちゃんと調整して乗せてもらっていました。

After arriving at the location, I tried to make a reservation for the ZipLine at Kualoa Ranch, but it was fully booked until my return date. Just when I was in trouble, I found this ZipLine at Keana Farm online and was able to make a reservation through VELTRA. There were hardly any Asian guests besides us, and the English-only service heightened the overseas experience even more.

現地入りしたあとに、クアロア牧場のZipLineの予約をしようとしたら帰国日までなんと満席で予約できず。困ったところにこのKeana FarmのZipLineをネットで見つけて、VELTRAさん経由で予約できました。
自分達意外にアジア人客がおらず、英語のみの対応で海外気分がより高まりました。

At North Shore, most of the riders were Westerners, and there were few Japanese people. I couldn't forget the horseback riding at Turtle Bay, so this time I decided to try the Hawaii Polo Club. This club trains retired polo horses for riding. The horse I rode was gentle and easy to ride. We set off with a group of six: four Western families, one solo Western rider, and me! It was a bit windy, but walking near the ocean was very pleasant. I was a little disappointed that we couldn't canter. It's about a 15 to 20-minute taxi ride from the town of Haleiwa towards Mokuleia Beach. Since there is no shuttle service, it's convenient to go by rental car. I would love to go again when I visit Hawaii.

ノースショアは、乗馬してる人は欧米人ばかりで、日本人は少ないです。タートルベイでの乗馬が忘れられず、今回はHawaii Polo Clubに行ってみました。ここはPolo競技を引退した馬を乗馬用に調教して乗せてくれるクラブでした。私が乗った馬も穏やかで安心して乗れる馬でした。欧米人の家族連れ4人とお一人様欧米人と私の6名で出発！少し風が強かったですが、すぐ側に海が迫っている場所を歩くのは、とても気持ち良かったです。駈歩はさせてくれないのが少し残念でした。ハレイワの町からタクシーでモクレイアビーチ方面に向かって15分〜20分位の場所です。送迎無しなのでレンタカーで行くの
が便利です。またハワイに来たら行きたいです。

My wife has experience riding horses at Kualoa Ranch and was determined to go horseback riding when we visited Hawaii. My two grandchildren, aged 7 and 10, were experiencing horseback riding for the first time. Since Kualoa Ranch only allows participants aged 10 and older, we were able to join this tour.

At first, we received instructions on how to handle the horses, but I was worried and anxious about whether the horses would listen to us.

The instructor rode at the front, holding the reins of my 7-year-old grandchild's horse, while each of us handled our own reins for the other horses. Next in line were the horses ridden by my 10-year-old grandchild, my wife, and myself, followed by the horses of four other participants in the tour, and finally the instructor's horse, making a total of ten horses. We rode through the valley for about 75 minutes.

The horses were smart; they stopped when the horse in front stopped and moved forward when it did. We hardly needed to use the reins to guide our horses, allowing us to enjoy a comfortable riding experience with views of the valley and the North Shore ocean occasionally visible.

I want to express my gratitude to my wife, the organizers of this tour, and the staff at the ranch for providing my grandchildren and me with such a memorable experience.

私の家内はクアロラ牧場での乗馬経験が有り、ハワイに行くなら絶対乗馬はしたいとのことでした。私と７歳と１０歳の孫は初めての乗馬体験です。クアロラ牧場は、１０歳以上しか参加できないので今回のツアーに参加させていただきました。

最初は、馬の取扱いについて説明してもっらったのですが、馬がきいてくれるのか心配で不安でした。

インストラクターの方が馬に乗って先頭で、７歳の孫の乗った馬の手綱を持って、後の馬は各自で手綱をひきます（持つ）。次に１０歳の孫の乗った馬、家内の乗った馬、私の乗った馬、後同じツアーに参加された４名の方の馬、最後インストラクターの方の乗った馬の１０頭の編成で渓谷を７５分ぐらい乗馬出来ました。

馬は賢く前の馬が止まれば止まり、進めば同じように進みます。ほとんど手綱を使って自分の馬に指示することなく、渓谷と時折見えるノースショアの海の眺望など、快適な乗馬体験が出来ました。

私も、孫二人も今までにない思い出に残る経験ができたことに、家内と今回のツアーの主催者、牧場の方々に感謝したいと思います。

This was my second time on the zip line! It was amazing! I want to go again so badly!

It started to rain (a downpour?) halfway through, and I got completely soaked, but it only lasted about 10 minutes before the sky cleared up again. Of course, I didn't have a raincoat or anything, so I was wet the whole time. It was so much fun that I thought, "Anything goes!"

However, there was a problem with the pickup location. Even though I arrived on time, it seemed like they decided I wasn't there right away, and I ended up waiting for 30 minutes. I had to call them to finally get picked up, which was good, but this happened both the first and second time, and it was really frustrating.

I would have appreciated it if they could have specified the location more clearly or called out names to help with the pickup.

If I get the chance to go again, I would definitely like to participate!

ジップライン2回目です！最高です！
本当にもう一回行きたい！と思えほど最高です。

途中で雨(スコール?)が降って来て、びしょ濡れになりましたが、10分くらい降ってすぐまた快晴になりました。
もちろん、カッパなどはありませんので、ま濡れながらです。楽しいので、なんでもありって思っちゃいます！！

ただ、ピックアップの場所の指定が難ありです。集合時間に着いているのに、すぐ居ないと判断されたみたいで、30分経ってもずーっと待ちぼうけでした。
こちらが電話をしてなんとか、迎えに来てもらえたのでよかったですが、1回目も2回目もそんな状況で、本当に困ります。

もう少し具体的に、場所を指定してもらったり、名前を読み上げてもらったり、そんな対応をして頂けたらもっと嬉しかったです。

また行ける機会があれば、是非参加したいです！

This was a lot of fun but I think it would have been better if the bus would go to the waterfall and one beach place to allow more time to do activities. Our bus driver was informative but repeated himself alot which did get a little annoying at times.

It was our first time riding and Collette was amazing. She was very helpful and made us comfortable. She was nice enough to take lots of pictures of us on the beach. The horses were gentle and it was a great experience.

This is interesting. It has a moderate thrill and a bit of adventure. Each of the eight attractions has its own characteristics, and the two and a half hours flew by. Since it's located in the North, I definitely recommend renting a car and spending the day exploring places like Haleiwa afterward.

これは面白いです。適度なスリルとちょっとした冒険。また、8本それぞれ特徴があり、2時間半という時間もあっという間に過ぎていきました。ノースにあるので、是非、レンタカーできて、そのあとは、ハレイワなどの観光を兼ねて１日過ごすのがいいと思います。

I think they choose horses according to the skill level, even for small children who have no riding experience. There is no Japanese guide during the ride, but you can learn the basics on the bus. It seems to be more suitable for advanced riders than the seaside course, but this is where you can enjoy the fun of horseback riding.

乗馬経験がなくても、小さな子供でも、スキルに合わせて馬を選んでくれているんだと思います。乗馬中は日本語ガイドはついてくれませんが、大体の基礎はバスの中で教えてもらえます。おそらく海辺のコースよりも上級者向けのようですが、乗馬の楽しさを味わえるのはこちらでしょうか。

At first, I was a bit afraid of heights, so I was anxious, but the staff made it enjoyable to ease my worries, and I had an amazing time. I will participate again.

最初、少し高所恐怖症だったので、不安だったが、スタッフが、不安を和らげるように楽しましてくれて、めちゃくちゃ楽しかったです。 また参加します。

I had a very satisfying experience that I couldn't have in Japan. The driver explained various places in English on the way, and took us to famous spots for a little sightseeing.

After that, we arrived at the farm and checked in with an iPad. Since it was in English, I couldn't understand everything that was written, but I think it was an explanation of the risks.

It's also possible to take photos with your mobile phone. If there are measures in place to prevent it from falling, I definitely think you should bring it along.

It's a very expensive activity, but I believe it is worth the value.

日本では体験できない体験ができて非常に満足。
行きにドライバーが英語でいろんな場所を説明（英語）
プチ観光で名所に連れて行ってくれた。

そのあとファームに着きipadでチェックイン。英語なので何が書いてあるかはよくわかりませんがリスクの説明だと思います。

携帯電話で写真を取ることも可能です。落下しないような工夫ができているのであればぜひ持っていったほうがいいと思います。

とても高額なアクティビティですが、それに匹敵する価値はあると思います。

Nice ride overall. Handlers were friendly and knowledgeable. Much of the time we were near the beach, not on it.
Still was enjoyable.

Since I booked with a slightly higher fee as an advanced rider, I might have expected more, but it felt like there was no difference from the beginner course, as we only did a little bit of cantering about twice.

上級者ということで、すこし上乗せの金額を払って予約したのだけど、２回くらい少しだけ駈歩しただけで、初心者コースと変わりなかったかも。

It's a mixing for all the polynesian shows from each countries to a made-up area where you can see them all at one time. All the shows were well made and prepared, but you have to time and manage the priority to make sure to see them all in one go. It's great for those who never seen them before, but we did see similar from other countries, so it's not that exciting.

I have been to Hawaii several times, but I signed up for this experience because I wanted to try something new.
The experience in Haleiwa and horseback riding.
I wished I had a bit more time in Haleiwa, but next time, I’ll enjoy the town at a leisurely pace! I’m already planning my next trip to Hawaii and looking forward to it.
Horseback riding was fun as I felt like I was giving my own commands, but…
I was a bit surprised when I witnessed a child fall off because the saddle slipped.
My horse bit the back of the horse in front, and that horse kicked with its hind legs! It was quite thrilling.
(I’m glad there were no serious injuries.)

ハワイには、今まで何度か行ったことがありましたが、初めての経験をしたくて、申し込みました。
ハレイワと乗馬の体験。
ハレイワの時間が、もう少し欲しかったけれども、次は、ゆっくりハレイワの街を楽しもう！と、次回のハワイ旅行計画を立て楽しんでいます。
乗馬も自分で指示を出して乗馬をしている感じがあり、楽しかったですが…
馬の鞍がズレて子供が落馬をしたのを目撃したので、ちょっとビックリ。
私の馬が前の馬のお尻を噛み、前の馬が後ろ足で蹴り！と、ドキドキもありました。
(おおきな怪我が無かったので良かったです)

I absolutely loved this tour! Our tour guide Justin was amazing! He was extremely knowledgeable and passionate. It was fun, interesting and I enjoyed all the stops we went to, especially sunset beach. I highly recommend this tour.

We enjoyed the trip and the experience, and the driver Jason was wondeful! Thank you!