All Reviews for Family & Accessible Travel

I have a fear of heights and can't even ride a Ferris wheel, but after seeing this zip line on TV, I really wanted to try it, so I signed up with my husband. To be honest, I was considering canceling until just before the event.

In the car on the way there, the driver seemed to be giving a tour in English, but I couldn't understand anything. However, I enjoyed the drive, feeling the great nature, which was different from Waikiki.

Once we arrived, the procedures were in English, and I was confused, but I managed to get through it by asking a Japanese participant for help. There were three guides for our group of eleven, and since my husband and I were the oldest, the guides were very kind and attentive to us.

During the initial practice, I hesitated several times, but I thought that if I didn't jump here, there would be no going back (laughs). With each jump, I felt less like I had a fear of heights, and by the end, I was able to fly while spinning the camera with one hand. There were various attractions along the way, and the guides put on performances, making it a lot of fun.

When I signed up, I thought the price was high, but I believe it was worth even more than that. The guides took photos for us, which we could purchase, but I wish there had been videos as well. I definitely want to participate again next time!

高所恐怖症で観覧車も乗れないのにテレビでこのジップラインを見てどうしてもやりたくて主人と申込みしましたが正直直前まで私だけキャンセルしようかと思っていました。
お迎えの車の中では運転手さんが英語でガイドをしていたみたいですが全く解りませんでしたが景色はワイキキとは違い大自然を感じるドライブを楽しむことができました。
着いてからの手続きも英語なので解らず迷っていたら日本人の参加の方に聞きながらなんとか出来ました。
３名のガイドの方に１１人のグループで私たち夫婦が最高齢でガイドの方もそれをわかってかとても親切丁寧に接してくれていました。
初めの練習の時何度か躊躇しましたがここで飛ばなければ後がないと思いきりました（笑）
回数を重なるごとに高所恐怖症ではなかったのではと思うくらいで、最後は片手でカメラを回しながら飛ぶこともできました。途中途中いろんなアトラクションがあったり、ガイドさんのパフォーマンスがあったりとても楽しかったです。
申し込むとき料金高いなと思いましたがそれ以上に価値があったと思います。ガイドさんが写真を撮ってくれて購入することができましたが動画もあれば良かったなと思いました。
次回もぜひ参加したいです！！

The check-in process using tablet devices and the activities are conducted entirely in English. However, since there are quite a few Japanese participants, it all works out. The safety measures are extremely high to prevent any accidents. About ten people form one group, and three instructors accompany you. By the time you finish the seven courses, there’s a strange sense of camaraderie within the group. There are T-shirts for sale at the shop that the staff also wear, and the design is very nice (I purchased one). The group I joined finished around 12:40, and the return driver asked everyone for their opinions and took us to a restaurant famous for garlic shrimp in the Kahuku area. It turned out to be a very satisfying tour, as we were able to visit a place that would be hard to get to without renting a car.

現地到着後のタブレット端末によるチェックイン作業やアクティビティー中のガイドはすべて英語で行われます。ただし、日本人の参加者もそこそこいる人気のツアーなのでなんとかなります。事故が起きないよう安全に対する配慮は極めて高いです。10名くらいが１グループになってコースを回るスタイルで、３人のインストラクターが帯同します。７本終えるころには１グループに妙な連帯感がでます。売店でスタッフも着用しているTシャツなどが売っているのですが、デザインがとても良いです。（購入済み）私が参加した組は終了時間が12時40分くらいで、帰りの送迎ドライバーさんがみんなに意見を聞き、カフク地区名物のガーリックシュリンプのお店に寄ってくれました。レンタカーを借りなければなかなか行けないお店にも寄れて大満足のツアーになりました。

Initially, I thought about taking the bus, but I didn't know how to ride it or the schedule, so I consulted with HIS. They told me it would take a long time and that I wouldn't know how to transfer, which would make it difficult to reach my destination. I even considered canceling. In the end, I decided to take a taxi (which was expensive).

There were seven elderly ladies, all beginners, and at first, they were a bit scared to get on, but they gradually got used to it. The woman who accompanied us was very cheerful, which made it enjoyable and the experience was fantastic (I'm glad we did it).

As they got more comfortable, everyone expressed a desire to go horseback riding and try galloping. While Kualoa is famous, this place felt more local, and Japanese wasn't spoken, but we managed to communicate somehow. There were also small children with us, and they had a great time as well.

最初バスで行こうと思いましたが乗り方、時間がわからずＨＩＳで相談しました。そうしたら時間もかかるし、乗換もわからないと着くまでに大変ですよと言われ、キャンセルも視野に入れましたが。急きょタクシー（値段が高い）に
しました。おばあちゃん７名ですが全員初心者、最初は恐る恐る乗っていましたが次第に慣れ、ついていただいた女性の方がとても明るい方なので楽しくなり最高でした。（やって良かったです）
慣れたのか、みなさん乗馬に行って走らせてみたいと言う意見もありました。
クアロアは有名ですが、ここはローカルなようで日本語は通じないですがなんとかコミニュケーションができます。また小さい子供さんもいましたがとても楽しんでいました。

We chose to experience horseback riding by the seaside. We received a thorough lecture on how to ride and use the reins, and then we walked along the beach in a line. There were about three instructors with us, so we were able to enjoy it without any particular worries. (Some horses even started eating grass along the way, which was amusing!) Riding while being blown by the sea breeze of the North Shore was quite a pleasant experience.

私たちは海辺での乗馬体験を選択しました。
馬の乗り方、手綱の使い方を一通りレクチャーしてもらい、皆で一列になって海辺を歩きました。インストラクターの方が3人くらい付いていたので、特に不安なく楽しむことができました。(馬によっては途中、草を食べ始めちゃう子とかもいました笑)
ノースショアの海風に吹かれながらの乗馬はなかなか気持ちのいいものでした。

The horseback riding experience itself was very satisfying as we walked along the coast with beautiful scenery. However, I couldn't fully understand some of the driver's explanations, so it would have been better if they had provided a bit more detailed information.

体験した乗馬自体は、海沿いを歩くため景色がよく、大満足でした。ただ、ドライバーの方の説明が一部よく理解できなかったため、もう少し丁寧に説明を頂けるとよかったです。

I participated with my fifth-grade niece. At first, she was scared, but after trying it once, she said it was fun! (The first ride was a gentle line, but from the second ride on, it was a decent height and length.) We took a big jeep to the location of the lines after the first ride, so there was no turning back! It’s guaranteed to be exhilarating! Although Japanese is not understood, I was able to enjoy it even though I can't speak English ^_^

小学5年生の姪っ子と参加しました。
姪っ子は、最初は怖がっていたのですが1回すると、楽しい！と。(1回目は緩やかなラインだった為、2回目からは、そこそこの高さ、長さのラインに。)
2回目以降のライン場所まで大きなジープで行くので、後戻りもできません！
スカッと！する事間違いなし！
日本語は通じませんが、英語が話せない私でも楽しめました^_^

Concerns for Japanese people:
- Not being able to communicate in Japanese
- Not knowing when to give tips

Is that about it?
It's like a well-trained horse just following the guide. There will probably be various explanations from the guide along the way, but since I can't understand English, there won't be any.
I think it would be good to sell tours that include tips for Japanese customers.

日本人に心配だと思う所
○日本語が通じない
○チップの渡すタイミングがわからない

これぐらいですかね？
よく調教された馬で、ガイドさんの後をついていくだけ
途中、色々とガイド説明があるんだろうけど、英語理解できないので無し
日本人向けにチップ込みツアーの販売が良いと思う

I'm afraid of heights, but I made a reservation because my husband loves this kind of thing and I thought he would enjoy it. At first, I regretted it, but after doing the first practice run, I was surprisingly not scared at all and didn't feel like I was falling, which was a relief. After a while, the scenery was the same, and since there were trees around, it didn't feel high at all. I thought maybe halfway would be enough because I was tired, but it turned out to be a great experience that I'll remember for a lifetime.

高所恐怖症なんですが旦那さんがこーゆうの大好きなので喜ぶかな？と予約しました。
最初は後悔しましたが練習用の1本目をやったら
意外と落ちる感じがなく怖い気持ちは無かったので安心しました。途中からは景色も同じでなんなら木が茂っていたので高く感じなかったし
疲れたのもあり半分でいいかな？とも思いましたが一生に一度のいい体験になりました。

It was my first time on a zip line. At first, I only felt fear, but by the second time, I found myself really enjoying it! The staff spoke in a way I couldn't understand, but their kindness and brightness were really great! I want to study English before my next visit.

初めてのジップラインでした。最初は恐怖心しかありませんでしたが、2回目になるととても楽しんでいる自分がいました！スタッフも言葉は何を言っているのか分かりませんでしたが、親切＋明るさでとても良かったです！次回までに英語を勉強しておきたいと思います。

I participated with my family, including a middle school student. We were able to fully enjoy the zip line in the great outdoors. As someone in my 40s, I was worried about my stamina, but it turned out to be fine (laughs). There were three instructors, and they were all kind and attentive.

One slight disappointment was that we couldn't eat fruits or anything along the way. I'm not sure if it was out of stock or sold out, as I couldn't understand the reason in English. However, there was a chance to hydrate.

Overall, from the transportation to the reception, everyone was very kind and accommodating. Thank you very much.

中学生を含む家族で参加しました。
大自然の中ジップラインを満喫することができました。40代の私は体力が心配だったのですが大丈夫でした（笑）。インストラクターが3名いらっしゃいましたが皆さん親切かつ丁寧に対応していただきました。
ちょっぴり残念だったのが途中にフルーツ等を食べることができなかったこと。品切れ？売り切れ？英語が分からず理由は不明ですが。でも水分補給はありました。
その他、送迎や受付等も含め全般を通して親切に対応していただきました。
ありがとうございました。

It was my first experience riding a horse, but they provided clear explanations in English. To the left, there was a beautiful sea and sandy beach, and to the right, I could see mountains and greenery colored orange by the sunset, creating a truly wonderful view. There were also photo spots, and the guide took pictures for us and adjusted the speed, making it completely fine for beginners! It was a relaxing and meaningful time!

乗馬は初めての体験でしたが、しっかり説明(英語)をしてくれました。左を見ると綺麗な海と砂浜があり、右を見ると夕日によってオレンジに色づいた山や緑があり、とても素敵な景色が見れました。フォトスポットもありガイドの方が撮ってくれたり速度も調節してくれたりと乗馬初心者でも全然大丈夫でした！！
心も休まり有意義なひと時でした！！！！

I was worried about the rain in North Shore based on my experience, but the weather was really nice. The lush green scenery was wonderful.

The ziplining was refreshing as it cut through the greenery, and I felt great doing it. I was satisfied with the eight lines.

Not only did I glide through the greenery, but the heights and lengths varied, allowing me to enjoy views of the fields while zipping along, so I never got bored. The suspension bridge and other athletic-like activities were also fun.

I was able to experience things like letting go of the harness, starting backward, and even going upside down, which I definitely wouldn't be allowed to do in Japan.

The staff, who couldn't speak Japanese, did their best to explain things in simple English. I was very satisfied.

One thing I noticed was that tips were required separately, but no one was giving tips. When my husband gave tips to the three staff members accompanying us, they were very surprised. I wonder if very few people, especially Japanese, give tips? If that's the case, it might be better to include tips in the price.

ノースショアは、私の経験では雨が多かったので心配していましたが、とてもいい天気でした。緑いっぱいの景色が素晴らしかったです。
ジップラインは、緑の中を突っ切る感じが爽快で、すごく気持ちよかったです。８本もできて、満足しました。
ただ緑の中を滑走するだけではなく、高さや長さが異なり、滑走しながら畑を眺めたり、飽きることはありませんでした。つり橋などアスレチックスみたいなものも面白かったです。
また、手を離したり、後ろ向きにスタートしたり、逆さになったり、日本では絶対させてくれないようなことが体験できました。
日本語が話せないスタッフばかりでしたが、簡単な英語で一生懸命説明してくれました。
大満足です。
一つ気になったのは、チップが別途必要とのこたでしたが、誰もチップを渡していませんでした。主人が同行のスタッフ3人にチップを渡すととてもビックリしてました。チップを渡す人(特に日本人)はほとんどいないのではないでしょうか？それなら、チップ込みの値段設定にされた方がいいような気がします。

Loved the Super Ambassador package! We were always in front on shows & we didn’t have to worry about where to go next because everything is planned out for us by our personal guide. Best part, I got a 5% discount thru my work.

I wasn't confident in my physical strength and felt anxious even after signing up. However, there were no problems at all. The safety measures were excellent. Moreover, for the vertical rope climb, which I was most worried about, I could ask for help and received assistance. The log crossing, which I had previously fallen from in a Japanese athletic course, was also very safe. Even when it swayed, I was able to cross it with enjoyment. Above all, the zip line in the great outdoors was exhilarating! In the end, I even did a reverse hands-free ride, returning to my childhood and having a blast. I returned home fully satisfied, having enjoyed the sea, greenery, and blue sky.

体力に自信がなくて、申し込んだものの不安でした。しかし、全く問題ありませんでした。安全対策ばっちりでした。さらに一番不安だった、垂直のロープのぼり？も手伝いを頼めば、手伝っていただけます。日本のアスレチックで落ちた経験のある丸太渡り？もとっても安全。揺らされても楽しくわたれました。何よりジップラインは大自然の中、気分爽快！最後には、逆さ手放しまでして童心に返り、思う存分楽しむことができました。海・緑・青い空を満喫して帰ってきました。

The tour itself was great. Getting to stop at some sightseeing areas and enjoy the PCC was definitely a highlight. Could have spent more time at the Dole Plantation and the PCC. The driver Rob was obnoxious however. He talked non stop very loudly and it was difficult to decifer what was fact and what was BS. He talked non stop about himself and we got to the PCC later than anticipated so had less time there.

The tour was okay. To begin with the driver did not wait or call us when we were at the hotel. We called the company so many times and they gave us info that the bus is late and then again in 10 minutes one says the bus left us! It was a horrible experience. I would believe they would atleast call us. But even then we tried to ask to meet the driver elsewhere to catch up on the tour and there was a long wait before they could say yes! The dispatcher lady was helpful but then the driver not so much. I didn't like how the driver kept on talking even though the crowd was asleep. Most tours I have been has a guide talking and interacting with you while the driver drives so its more fun but these have the driver drive and speak on microphone which was disappointing! The tour itself was okay because with the better tour guide it could have been much better. Do not miss the Polynesian Cultural Center. Could spend a good half a day there.

The flow from village to village with happy and friendly people made us feel happy. We learned so much from the talented performers...The canoe celebration was a treat...so very crowded for viewing, but it was the Christmas holiday break. When I think of the Polynesian Cultural Center, I will smile and remember the villages, the luau and it's good feeling and the fantastic show...Ha. Unforgettable.

The guide was great!
During my first trip to Hawaii, I was able to hear many stories.
I learned a lot about the characteristics of the Hawaiian Islands and their history—so many things I didn't know!
The tour also took us to a delicious garlic shrimp restaurant, and horseback riding was amazing.

ガイドさんがよかった！
初めてのハワイでいろんな話しを聞けました。
ハワイ諸島の特徴から歴史など色々、
知らない事が、いっぱい教え頂きました！
ツアーのガーリックシュリンプも美味しいお店に連れて行って行ってくれるし、乗馬も最高でした。

It was my first time visiting Hawaii, and I had a valuable experience learning about the culture of the Polynesian region, including the Hawaiian Islands. It was a trip with my mother, who is 60 years old, and I was glad I signed up since she was also very satisfied with the experience.
However, this plan includes a tour with morning sightseeing, which means it involves group activities from morning until night, and we might get tired midway.
Also, the lunch and dinner buffet was honestly a bit disappointing...

The final night show at the Polynesian Cultural Center was truly amazing, especially the fire dance, which was nothing short of bravo!!

はじめてのハワイ観光でしたが、ハワイ諸島を含むポリネシア圏の文化を学ぶ貴重な体験をさせていただきました。60になる母と2人の旅行でしたが、母も大満足の体験となったことで申し込んで良かったと思いました。
ただ、このプランは午前中の観光のついたツアーになっていますが、これは朝から晩まで団体行動となり、中盤でバテてしまうかもしれません。
また、ランチ＆ディナービュッフェは正直微妙でした。。。

ポリネシアカルチャーセンターの最後のナイトショーは本当に最高で、とりわけファイヤーダンスについては、ブラボーとしか言いようがないです！！

I was not aware of the situation and didn't prepare because I had a limited understanding of the possibility of entering the waterfall pool due to insufficient research. Next time, I will make sure to bring my swimsuit.

リサーチ不足で滝つぼに入れる認識が薄かったので、あのような状況にとは知らず、準備をしていきませんでした。
次は水着を仕込んでおきます。

At first, I was worried if it would be okay with just the pulley and rope, but I gradually got used to it and by the end, I was able to let go and enjoy the ride. The instructor was also very kind and provided great guidance. The scenery was beautiful, and I felt like I was racing through the forest. Along the way, there were spots to eat macadamia nuts, tomatoes, and apple bananas, all of which were delicious. I want to go again! 😊

最初は、滑車とロープのみで大丈夫か心配だったけど、だんだん慣れてきて最後には手を離して滑れるくらい楽しめました。
インストラクターの方も優しく指導してくれました。
景色も良く、森の中を駆け抜けている感覚が味わえました。
途中、マカデミアナッツやトマト、アップルバナナなど食べられるスポットがありどれも美味しかったです。
また行きたいです(^-^)

We, a group of five from our company trip to Hawaii, spent three nights and five days in Honolulu. Since we are close friends, we were excited even before departure. Once we arrived in Honolulu, we had a parade of requests about where we wanted to go and what we wanted to eat. Among those plans, we booked a North Shore tour for the second day of our trip, December 17 (Monday). The tour was coordinated by Kazu, who has lived in Hawaii for decades. The journey from Honolulu to the North Shore was filled with stories about the ongoing monorail development and quizzes about the Dole Pineapple Plantation.

Along the way, we had some time, so we stopped by a coffee farm, enjoyed complimentary coffee, and listened to stories about the mountains where Zero fighters flew during the Pearl Harbor attack, reflecting on the happiness after the war while gazing at the blue Hawaiian sky. After that, we enjoyed ice cream at the pineapple plantation and finally arrived at Haleiwa's Old Town on the North Shore. We soaked in the local atmosphere of Hawaii that we had always dreamed of. Kazu shared information about local food and the history of the shops, and we savored Hawaiian dishes of tuna and shrimp, leaving us satisfied.

This is where Kazu truly shined as our local guide! He informed us that a world championship was taking place at the North Shore, where surfers from around the world gather. We asked Kazu if he could drop us off at the competition venue, and off we went to the world championship site! It was exhilarating to see the North Shore's Pipeline, which we had only seen on TV, with our own eyes! Our close-knit group of five had a precious experience! I highly recommend everyone to join Kazu's tour at North Shore through VELTRA. A wonderful experience awaits you! ^^;

私たち、ハワイ社員旅行5人組でホノルル3泊5日の旅でした。気心知れた仲間ですので、出発前から大騒ぎ。ホノルル着いたら、あそこへ行きたい。何を食べたい。リクエストのオンパレード。そんな中、ツアー2日目の12月17日（月）にノースショア観光を予約しました。現地でツアーをコーディネートしてくれたのが、ハワイ在住うん十年のKazuさん。ホノルルからノースショアまでの道のりハイウェイ道中も、現在開発中のモノレール開発秘話やドール・パイナップルプランテーションクイズなど盛りだくさん。途中、時間もあったため、「コーヒーファーム」に立ち寄り、フリードリンクコーヒーをごちそうになり、コーヒ園から眺めなれるパールハーバー大戦時のゼロ戦が飛んでいった山谷のお話しに戦後の幸せを感慨深く思い、ハワイの青空を眺めました。その後は、パイナップルプランテーションでアイスクリームを楽しみ、いよいよノースショア・ハレイワのオールドタウンに。憧れたハワイのローカルな雰囲気を満喫。Kazuさんからローカルフード情報や店舗のヒストリーなどうかがい、マグロとエビのハワイアン料理に舌づつみを打ち、お腹も満腹。ここからが現地ガイド、Kazuさんの真骨頂！ちょうど、Kazuさんが世界のサーファーが集うノースショアで世界大会が行われている情報をゲット。我われKazuさんに無理を言って、その大会会場で特別に降ろしていただき、いざ、世界大会会場に！テレビでしか見たことのない、ノースショアのパイプラインをこの目で見ることができてエキサイティング！仲良し5人組は貴重な体験をしたのでした！ぜひ、みなさん！ノースショアはVELTRA　現地ガイドKazuさんのツアーに参加してみてくださいね。素敵な体験があなたをお待ちしております^^;

I was looking forward to this tour.
The horseback riding itself was enjoyable, but the tour guide, Kaz, was very businesslike. He only said what he needed to say (just explanations) and ignored us or responded coldly when we tried to say something. Even when I just wanted to confirm something as a first-time participant, he would say things like, "I just said that, didn't I?" with a laugh, and "That's why I'm asking."
When my child spoke a little loudly, he covered his ears, sighed, and told us to be quiet, saying that if we didn't keep it down, it would irritate the tour guide again. I ended up scolding my child out of frustration.
I realized he didn't like children, and it was exhausting throughout the trip.
Even when I conveyed that my child was looking forward to seeing the sea turtles, he casually replied, "They'll be around, but there are hardly any in winter."
He told us to go through the grass, and my shoes got soaked walking through the wet grass after the rain.
After the horseback riding, he just said, "We're going back right away!" without asking for any feedback, and mentioned that we were running late. I felt like I was constantly checking the tour guide's mood, and it was very tiring.
I was really disappointed since I had paid nearly 100,000 yen for the tour. I don't think I will use this company again.

このツアーを楽しみにしていました。
乗馬自体は楽しかったのですが、ツアコンのカズさんが業務的で、言いたいことだけ（説明だけ）言って、こちらがなにか言っても無視か、冷たい反応。初参加でよくわからないので確認しただけにもかかわらず、
私さっき言いましたよね？鼻で笑って、だからそれを聞いてるんです。などと言われたり、
子どもがちょっと大きな声で話したら、耳を押さえられて、ため息ついて、静かにしてください、といわれ、静かにさせないとまたツアコンの方をいらつかせるなあと、私も子どもに叱りイライラ。
彼が子どもが嫌いなのはわかりましたが、道中どっと疲れました。
また子どもがウミガメを楽しみにしてることを伝えても、
寄りますけど、冬場はほとんどいないですよ
と、あっさり。15分で戻ってきて。と、草むらを突っ切って行けと言われて、雨上がりの草むらを歩いて靴はビシャビシャ。
乗馬後も、すぐに帰りますから！とだけ言われ、感想を聞くわけでもなく、時間がおしてる。
などと言ってきて、ツアコンの方の顔色伺がって、どっと疲れて帰ってきました。
10万円近いツアー代金を払っていたので本当に残念でした。こちらの会社は2度ど利用しないと思います。

Since my stay was short, I relied on this tour to efficiently explore the area. It covers all the famous landmarks, tourist spots, shows, and cultural experiences listed in guidebooks. The price for two meals included was a great deal.

滞在期間が短かったので、効率的に観光できるこちらのツアーにお世話になりました。ガイドブックに載っている名所、観光スポット、ショー、文化体験全て網羅されてます。2食付きでこの料金はお得でした。

Everything was great from the time of arrival. We arrived a few hours early to visit the waterfall and botanical garden. Simply beautiful and peaceful. That landed us in time for the luau and we got upgraded to VIP! Warning VIP you may be asked to be part of the show but it’s all fun and games and a great hands on learning experience. Food was buffet style and also amazingly delicious. All in all a great day at a great price.

The day after the Honolulu Marathon, I participated with two friends. I was worried about muscle pain, but I enjoyed it so much that I forgot all about it due to the refreshing feeling. There were no staff members who spoke Japanese, but it was not a problem at all. They made it fun and lively. I also got to know the people in my group well, and it created wonderful memories. The zip line was amazing!! I want to participate again.

ホノルルマラソンの翌日に友達と3人で参加しました。
筋肉痛など心配でしたが、そんなことも忘れるくらいの爽快感で楽しむことができました。
日本語を話せるスタッフはいませんでしたが、全然問題ありません。楽しく盛り上げてくださいました。一緒のグループだった人達とも仲良くなれ、とてもよい思い出ができました。
ジップライン最高です！！また参加したいです。

The facilities are clean, and in between the zip line activities, there are experiences similar to an obstacle course, which were really fun! The price is a bit high with the shuttle service included, but I was extremely satisfied and highly recommend it!!

施設もキレイですし、ジップラインの合間にアスレチックのような体験もあり、とても楽しかったです！送迎付ですと値段は高めですが、大満足すぎて本当にオススメです！！

Horseback riding while gazing at the beautiful sea was very pleasant. The driver and guide provided thorough explanations of the riding precautions in advance, so I felt安心して参加できます.

きれいな海を眺めながらの乗馬はとても気持ちがよかったです。
乗馬の諸注意も、ドライバー兼ガイドさんがあらかじめ丁寧に説明してくれるので、安心して参加できます。

Four of us went on a private tour for sunset views on th beach and it was a great decision. I highly recommend this experience, awesome staff, horses, and views on this trail. A must when visiting Oahu!

I started with the canyon plan, but I was suddenly informed that horseback riding was canceled due to the muddy ground from the rain the day before and the rain on the day itself, which made it even more dangerous. However, I was quickly switched to a seaside horseback riding experience where the weather was nice, and I had an incredibly fun time.

Hiro, who was different from the initial staff, was amazing until the very end. Before we went horseback riding, the staff explained the precautions in English and detailed the process of getting on the horse, which was very easy to understand. As a first-timer, I felt reassured and was able to ride without any trouble. The horse was calm and well-behaved.

After riding, I learned about tipping, which is not common in Japan. I was told that if I enjoyed the experience, I should hand over a certain amount of dollars at the end, so I was able to do that smoothly.

During lunch, I made a phone reservation to ensure we could eat as soon as the restaurant opened, and by the time we arrived, our orders were ready. Hiro also provided us with unique experiences that we wouldn't find elsewhere until just before we parted ways.

I know I've written a lot, but I truly believe that the quality of the tour was largely due to the role of the tour coordinator. Although I suddenly switched from the more expensive canyon horseback riding plan to the more affordable seaside option, thanks to Hiro, I had a really enjoyable day. Of course, the difference in price for the plans was refunded the next day.

渓谷プランでスタートしましたが、乗馬は突然の中止（前日の雨で山の地面がぬかるんでいた上に当日も雨が降ったので尚更危険な状態となった）を言い渡されました。が、しかし即、天気の良かった海辺の乗馬に入れ込んでもらい
超楽しい時間を過ごせました。
最初のスタッフと変わったHiroさん、最後の最後まで最高でしたよ。
乗馬に行く前には、乗馬のスタッフは英語で注意事項を喋るからと、こんなことの説明があるとかの馬に乗るまでの流れ等々を詳細に話してくれました。非常に分かりやすく、初体験の私も安心して苦労することなく乗馬できました。
馬も大人しく、行儀も良かったですよ。
乗馬後は、日本には無いチップについて、こういう訳で、楽しかったと思たら◯ドルを最後に手渡してあげてくださいと馬場に向かう車内て教えてもらっていたので、すんなり手渡すこともできました。
昼食時には、開店と同時に食べられるように、注文を各人に聞いて店に電話予約、店に着いた頃には、本当に注文した食事ができている状態でした。他にもヒロさんには、他では味わえないことを解散直前までやってもらいました。
長々書き込んでいますが、ツアーの内容が良かったと感じるのは、やはり同行するツアーコーディネーターの役割が100%ですね
値段の高い渓谷乗馬プランから、安めの海辺乗馬に突然なりましたが、ヒロさんのおかげで、本当に楽しい一日を過ごせました。
当然、プランの値段に対する差額は、翌日に戻ってきました。