Reviewed by: かずこ
I signed up for the canyon horseback riding plan, but as we got closer to the North Shore, the weather looked suspicious... Due to bad weather, the canyon horseback riding was canceled. However, thanks to the driver's response, I was able to participate in a beach horseback riding tour. (Since the canyon horseback riding was more expensive, I received a refund for the difference later.) The tour itself was conducted with a small group, and since the participants on the day could express their preferences (like wanting to eat shrimp and needing to return to Waikiki by 4:00 PM), it was great.
渓谷乗馬プラン で申し込みましたが、ノースショアが近づくにつれて怪しい雲行き。。。
天候不良のため渓谷乗馬は中止になってしまいました。しかしドライバーさんの対応によって浜辺の乗馬ツアーをさせていただきました。(渓谷乗馬のほうがツアー代が高かったため、余剰分は後日返金していただきました。)
ツアー自体も少人数での催行で、当日のツアー参加者の希望で決める形であったため色々と希望をきいていただき(シュリンプが食べたい。16:00までにワイキキに帰りたいなど)、良かったです。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2015/07/05 |
| Activity Date: | 2015/01/24 |
Reviewed by: いちはらは
Before I could even think about being scared, I dove!
I fell straight down and then floated around with the parachute.
It ended in an instant, but it was such a great experience!
I flew in the sky!!!
怖い怖いという間もなくダーイブ!
ひたすら落ちて、その後パラシュートでぷらぷら。
一瞬で終わってしまいましたが、
とってもいい体験でした!
空、飛びましたー!!!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/07/04 |
| Activity Date: | 2015/06/15 |
Reviewed by: bbchoko
The Haleiwa tour was the one I was looking forward to the most this time. However, despite the hotel lobby pickup time being at 8:15, I had to wait until after 8:30, which made me quite anxious at the start. It was very unsettling to wait for those 15 minutes without any communication. After that, everything went smoothly. They shared a lot of information about flower names and stories related to Hawaii. We had a 15-minute stop at Moanalua Gardens, where it seems you now have to pay a $3 entrance fee.
After that, we went to the Dole Plantation. They took photos for us, and we shared one soft serve ice cream between the two of us. The 40-minute stop was just the right amount of time. Then we headed to Haleiwa Town, where they first gave us a thorough explanation of the area, which helped us understand where everything was located. However, I thought it could have been a bit more concise, as it seemed aimed at first-time visitors.
During the free time, I wanted to go to Macky's, which was a bit farther away, but it turned out that other customers wanted to go there too, so they kindly drove us, which was a great help. After that, at the beach where we could see sea turtles, we were able to spot three swimming turtles, which was very meaningful. Overall, it was a satisfying tour.
ハレイワツアーは今回一番楽しみにしていたツアーでした。
が、ホテルロビーのピックアップ時間が8:15だったにもかかわらず
8:30過ぎまで待たされ、幸先はすごく不安でした。
特に連絡もなく、この15分はとても心細かったです。
そのあとは順調でした。花の名前やハワイに関するお話をたくさんしてくださいました。モアナルアガーデンでは15分の立ち寄りでした。
最近は入園料として3ドル支払うようです。
その後、ドールプランテーションへ行きました。写真も撮って下さりソフトクリームは2人で1つ食べました。40分の立ち寄りはちょうどいい時間でした。
その後ハレイワタウンへ行きましたが、まずまんべんなく街を説明していただき、
どこに何があるのかがよくわかりました。がもう少し手短でもいいかなとおもいました。初めての方向けかなと。
フリータイムでは少し離れたマッキーズに行きたかったのですがちょうど他のお客様も行きたいとの話で車で連れて行っていただき、大変助かりました。
その後ウミガメが見れるビーチでは泳いでいるウミガメを3匹見ることができ、とても有意義でした。
全体的に満足したツアーでした。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/フリータイムプラン |
| Attended as: | Couples |
| Posted on: | 2015/07/03 |
| Activity Date: | 2015/06/22 |
Reviewed by: まり、S
The view of the ocean that you can only experience while skydiving is absolutely stunning! It's incredibly beautiful! The foreigners were so excited that their energy lifted my spirits too! Everyone should try skydiving at least once; you’d be missing out on life if you don’t!
スカイダイビングしなきゃ味わえない海の景色!めちゃくちゃ綺麗なの!外人さんもテンション高くてこっちまで高くなっちゃった!みんなも1回はスカイダイビングしなきゃ人生損だよ!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/07/03 |
| Activity Date: | 2015/06/30 |
Reviewed by: Sean and Ginger
Our honeymoon was made complete with this adventure! If you dont do anything else on this island aside from enjoying the beautiful beaches, go ziplining with Keana Farms. The staff is awesome, professional and SAFE! An unforgettable experience! Thank you Keana Farms staff!
| Rating: | |
|---|---|
| Packages: | Zipline Adventure |
| Attended as: | Couples |
| Posted on: | 2015/06/29 |
| Activity Date: | 2015/06/25 |
Reviewed by: vwbora
It may be inappropriate to express dissatisfaction with the operating company in a review on VELTRA, but...
The skydiving experience itself was quite enjoyable. My instructor, Relyx, provided clear explanations in English and some basic Japanese, which made me very satisfied.
However, this "Pacific Skydiving Center" is not acceptable...
On that day (June 20), it seems there was rain and cloudy weather early in the morning, and we were delayed, with our flight starting around 1 PM instead of the scheduled 11 AM. While that is understandable...
We were supposed to go on separate flights for 2100m and 4267m, but I believe we were put on the 2100m flight...
I timed it, and we only had 20 seconds before the parachute opened...
Still, the scenery and experience were amazing.
But my biggest complaint starts here.
By 1:30 PM, everything was finished, but we waited and waited for the return vehicle, and it never arrived...
I asked the reception staff twice, and they told me it would be coming soon, so we waited.
After waiting until 4 PM, the reception desk closed, and the return vehicle left without us.
There were four other Japanese people with us, and it was clearly strange, so when we asked again, they said, "We announced it near the vehicle, but since there was no response, we left."
They said this without any sense of wrongdoing.
As others have mentioned, there was no apology for this.
In the end, we returned to Waikiki after 5 PM...
Although the skydiving itself was a lot of fun, I was left with such dissatisfaction due to the treatment from the operating company...
It made me realize the level of hospitality in Japan, but this place was terrible.
VELTRA の体験談に催行会社の不満を書くのは違うかもしれませんが・・・
スカイダイビング自体は、かなり楽しかったです。
relyx というインストラクターで、わかりやすい英語と、カタコトの日本語で丁寧にレクチャーしてくれ、かなり満足しました。
・・が、この
「パシフィックスカイダイビングセンター」
という店?会社がいただけません・・・
その日(6/20)は、早朝 雨天曇天だったらしく、時間がおしていて、11時開始が13時くらいのフライトとなりました。
それは仕方ないことなのですが・・
2100m と、 4267m とで別便で行くのですが、おそらく自分たちは2100mの方に乗せられたんだと思います・・
時間を計りましたが、パラシュート開くまで20秒しかありませんでした・・
それでも景色、体感は最高でしたが。
一番の不満はここからです
13時半には全て終わってたのですが、帰りの車が待てど暮らせど出ない・・
受付の人に二回も尋ねたのに「すぐ出る」といわれ、待機
16時まで待っていたら、受付窓口が閉まり、
帰りの車が何の音沙汰もなしに、自分たちが乗ってないまま出発。
他に日本人4人居ましたが、さすがにオカシイということで、改めて尋ねると
「車付近でアナウンスしたけど、何の反応もなかったので出発した」
と、悪気もなく言ってきました。
他の方もおっしゃってるように、そこに謝罪はありません。
結局ワイキキに帰ったのが17時過ぎ・・
スカイダイビング自体はかなり楽しかったのに、
催行会社の待遇でこうも不満が残るとは・・
日本のおもてなしの待遇を改めて知ることにもなりましたが、この店はひどかったです。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/06/26 |
| Activity Date: | 2015/06/20 |
Reviewed by: シェリコ
This was my second time in North Shore. My first visit was packed with activities, so this time I wanted to relax with shopping, eating, and enjoying the beach in Haleiwa, so I joined the free time plan.
It seems you can also get to Haleiwa by The Bus, but since it's a precious day, I chose to join the tour to prioritize time spent at the location over time spent on the bus.
First, we stopped by the Moanalua Gardens, known for its famous tree, and then we visited the Dole Plantation. Here, you have a choice.
1. For those who just want a quick visit and shopping, there's a 30-minute stay.
2. For those who want to enjoy the maze and ride the train, there's a 2-hour stay. They will inform you of the two meeting times, so you can return to the vehicle at your preferred time.
After that, we went to see the turtles (unfortunately, there were no turtles, but thanks to our guide's thoughtfulness, we were able to see them at another beach at the end of the tour!).
Upon arriving in Haleiwa, there are also two options:
1. A return to Turtle Bay after about 40 minutes of stay (for horseback riding or strolling), or
2. A longer stay of about 3.5 hours in Haleiwa.
I indulged in garlic shrimp and huli huli chicken, and after that, I bought an iced espresso at the Coffee Gallery and enjoyed banana pancakes at Waialua Bakery while heading to the beach.
The beach was not the bustling Waikiki or the big wave beaches typical of the North Shore; it was a place where locals relaxed, sunbathed, and canoed, creating a laid-back atmosphere.
This tour allowed us to choose between a short or long stay at each destination, which was very nice and relaxed. Above all, I felt I had a wonderful time thanks to our guide's kind and fun personality.
If I want to spend another laid-back time in North Shore, I would love to join again. (^。^)
Oh, one thing that was a bit disappointing was that the microphone in the vehicle wasn't very sensitive, making it hard to hear... maybe? (^^;
ノースショアーは今回2回目・・・初めてのノースはてんこ盛りのツアーだったので、今回はハレイワでショッピングと食べ歩きとビーチでのんびりしたかったので、フリータイムプランに参加しました。
ハレイワまではザ・バスでも行けるようですが、貴重な1日・・・車内より現地滞在時間を重視する為にもツアーに参加しました。
まずはこの木なんの木のモアルナガーデン立ち寄り、その後ドール・パイナップル園の立ち寄ります。ここで、選択できます。
①ササッと見学とショッピングのみの希望者の為に約30分の滞在・・・また、②迷路や汽車に乗るなどゆっくり楽しみたい人は約2時間の滞在・・・2つの集合時間を教えてくれるので好きな時間に車に戻れば良いのです。
その後は亀さん見学(残念なことに亀さんはいませんでしたが、ガイドさんの心遣いによりツアー最終にも別の海岸に行ってくれたので見れました♪)
ハレイワに到着し、ここでも選択は二つ・・・①40分程度の滞在で車に戻りタートルベイへ(乗馬や散策)または、②ハレイワで長時間の希望は3時間半程度滞在出来ます。
フリフリチキン・ガーリックシュリンプをほおばり、食後はコーヒーギャラリーでアイスエスプレッソを買いワイアルアベーカリーでバナナパンケーキを食べながら、ビーチへ向かいました。
ビーチは賑やかなワイキキでも無く、ノース特有の大きな波のビーチでも無く・・・地元の方がのんびり日光浴したりカヌーをしたりゆったりとした時間のながれるビーチでした。
今回のツアーは行き先々で滞在時間を【 ショート 】か【 ロング 】かに選択できる・・・ゆる~い感じがとっても良かったです。なによりガイドさんの優しく楽しい人柄にとても良い時間を貰った気がしました。
またノースショアーでゆる~い時間を過ごしたくなったら、参加したいと思います。(^。^)
あっ、ひとつだけ残念だったのは・・・車内マイクの感度が良くなく聴き取りにくかったこと・・・かな?(^^;
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/フリータイムプラン |
| Attended as: | Families |
| Posted on: | 2015/06/24 |
| Activity Date: | 2015/06/20 |
Reviewed by: あいく
The skydiving experience was amazing!!
However, I had some complaints about the reception.
I had signed up for the 2100m plan, but it seems that everyone else that day had booked the 4000m plan.
When we arrived at the reception, we were told that we would all jump from that height together. So, we were asked to pay the difference there.
There was no mention of this in the notes, so I was left wondering how the communication between the tour company and the local staff was handled.
スカイダイビングの体験は最高でした!!
しかし受付には不満が残りました。。
高度2100mプランで申込みをしていたのですが、
その日私達以外の参加者は4000mからのプランを予約している人しかいなかったそうです。
受付場所に着いてからみんなと合わせてその高度で飛んでもらう事になる。なので、その差額をここで支払うようにと言われました。
注意事項にもそのような記載はなかったのでツアー会社と現地でのやり取りはどうなっているのかと疑問が残りました。
| Rating: | |
|---|---|
| Packages: | 高度2100メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/20 |
| Activity Date: | 2015/05/30 |
Reviewed by: webstersway
We met Keola Nui at the North Shore Market Place, he introduced himself and let us know we would be the only ones on the hike that day. We could not have asked for a better guide. Nui was very knowledgeable about the land we were going to be hiking on, letting us know about the different farms along the road to the trail. He explained the history behind the current lay out of the farms. When we arrived at the trailhead, there was a light mist falling as Nui offered a prayer to the land in the native tongue to reassure it that we were there on peaceful terms. The trail itself was unbelievably beautiful. There were moments where we were complete enclosed in the jungle, then, it would open up to expose the sky and the mountain stream below. Again, Nui was very knowledgable about the flora and fauna, explaining the difference between the native and invasive plants. We encountered a few berries along the trail that we were able to sample, they tasted very much like raspberries. We hiked in for a couple of hours and ended up having lunch on some rocks in the middle of the stream, very cool!!! We then headed back, though there was much more to be seen, we were on a schedule and did not have the time to hike any further. When we had packed away our gear, Nui drove us the the Boy Scout Camp nearby to an absolutely incredible overlook...we did not want to leave!!! This is definitely a hike everyone should try, you'll learn so much about Oahu. Thank you Nui for a truly outstanding experience!!!
Thanks so much for your kind words! We're so happy you all enjoyed your hike!
| Rating: | |
|---|---|
| Packages: | Huaka'i Nui [The Big Hiking Adventure] 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/06/19 |
| Activity Date: | 2015/06/04 |
Reviewed by: Stoner
If your family is into the outdoors and adventure that is totally off the beat and path, book this tour. It is exclusive as the park is not accessible to the public. So you know, our family age ranges from 13 to 51. It was breathtaking- literally - not only from the views, but from the hiking. We hiked up the mountain trails crossing streams.
Our guides, Nui and Holly we very knowledgeable not only with the history but the plants and trees of the land.
The treat was to hike to a secluded pond and jump into the cool waters! Wow!
A bit of advice, wear comfortable shoes and water shoes are a must! Crossing the streams can be a bit challenging, as are some areas during the hike. Definitely grab a walking stick. It is about a 6 mile hike, 3 up and 3 back. All was about 6 hours.
Lunch is provided and we packed extra water. Nui and Holly were hands on assisting the entire hike. Awesome people! Mahalo!
Thanks so much Stoner family for joining Nui and I, it was great meeting you folks! I'm so glad you all had fun, we hope you enjoyed the rest of your trip!
Thanks again!
Holly :)
| Rating: | |
|---|---|
| Packages: | Huaka'i Nui [The Big Hiking Adventure] 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/06/11 |
Reviewed by: ゆ~りちゃん
It was a so-called experiential horseback riding where we only walked at a trot along the side roads and through the coastal woodland, rather than riding at the polo field. The photo was taken while walking through the woodland, and we did not walk at all along the coastline.
ポロ競技場で乗馬をするのではなく、側道や海沿いの雑木林を並脚で歩くだけのいわゆる体験乗馬でした。
写真は雑木林を歩いているときに撮ったもので、海岸沿いは一歩も歩きません。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/05/05 |
Reviewed by: ゆ~りちゃん
I usually take riding lessons, so I thought I would be able to ride at the polo field by participating in this, but that wasn't the case. It was just a so-called experience ride, where we walked at a leisurely pace along the side roads and by the sea. I thought we could walk along the beach, but the waves were rough, and we couldn't get close. When I asked the guide (who seemed to be the youngest in a family business), she said it’s always rough there. The photos posted by Alan 1 were just taken on the beach for the purpose of photography. After it was over, I mentioned that I couldn't do any cantering, and I was told there is an advanced course that has a reservation for tomorrow, but since I was returning home the next day, I had to regretfully decline. It's a shame that Alan 1 didn't have that course available.
普段乗馬を習っていて、これに参加したらポロ競技場で乗馬ができるのかと思っていたのですが、違いました。側道や海沿いを並足で歩くだけのいわゆる体験乗馬でした。
途中で海岸を歩けるのかと思ったら、波が荒くて近寄れなくて、ガイドの女の子に聞いたら(ファミリービジネスの末っ子さんらしい)いつも荒れてるとのことで・。
アラン1さん掲載の写真は写真を撮るために浜辺に入って撮影するだけのものでした。
終わった後に、駈け足ができなかったと伝えたら、アドバンスドコースというのがあるらしく、明日予約が入るのでそちらでどうかと言われましたが翌日帰国だったのであえなく断念しました。アラン1さんにそのコースがなかったのが残念です。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/05/05 |
Reviewed by: マシュー
The driver Masa (I think that was his name) who took us from Waikiki to the airport had quite a strong and funny character. Due to the wind conditions, we couldn't reach the planned altitude for skydiving, so we received a $30 refund per person, which was very kind of them.
ワイキキから空港まで送ってくれる運転手のマサさん(だったと思う)のキャラがなかなか濃くて面白かったです。
スカイダイビングは風の関係で予定の高さまで上がれなかったため一人30ドル返金があり、とても親切な対応でした。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/05/27 |
Reviewed by: Arikatsu
We left Waikiki around 7 AM and drove to the location. We got there without getting lost. Since we arrived too early, we relaxed by the ocean in front of us. From there, it was like a conveyor belt to the airplane! The adrenaline was insane! I went with three friends, and the people in front of us just disappeared! There was no cheering. Watching that, it was soon my turn. The feeling of falling lasts about the first second, I guess. I couldn't tell if I was up or down. After that, I was mesmerized by the amazing scenery. It was absolutely the best! Although the four of us were really nervous, everyone wanted to do it again! We were all very satisfied!
自分たちで7時頃ワイキキを出て車で現地まで。
迷う事なくいけました。
早く着きすぎたので目の前の海でのんびり。
そこからは流れ作業の様に飛行機へ!
アドレナリンがヤバかったです!
友達4人でいったのですが、前の人達がスンっ!!っていなくなります!
ワーキャーなしです。それを見ながらすぐに私の番。
落ちてる感覚は初めの1秒ぐらいですかね。
上か下かわかりません。後は素晴らしい景色に見惚れます。
とにかく最高です!ビビりまくってた4人ですが、みんなもう一回やりたい!
と大満足でした!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/06/15 |
| Activity Date: | 2013/05/08 |
Reviewed by: たつや
I had quite a bit of anxiety about skydiving abroad, but the staff were very kind, and I felt safe jumping. The view from the sky was absolutely breathtaking, so much so that I forgot I was falling. I definitely want to do it again!
海外でのスカダイビングという事で、かなりの不安がありましたが、スタッフもとても親切で安心して飛べました。空中からの景色はとても絶景で、落下しているのを忘れるくらい感動的なものでした。ぜひもう一度やりたいと思いました!!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/14 |
| Activity Date: | 2015/06/11 |
Reviewed by: gisele0612
In the morning, we gathered at Aloha Landing, but although we were supposed to meet at 8:05, some people arrived late at the same spot. Since we were scheduled to depart at 8:15, it wasn't a significant delay...
After picking up everyone from other locations, we set off for the North Shore. After driving for a while on the highway, we arrived at the park famous for the "This Tree, What Tree" Hitachi commercial. We could see it from outside, but it costs $3 to enter, and since the restrooms were inside the park, we reluctantly paid the $3. Our stay was short at just 15 minutes, and I didn't feel it was worth the $3. We took some photos while we were there, and the driver actively took pictures for us as well.
After 15 minutes, we departed for our next destination, the Dole Plantation. The guide was introducing famous spots along the way, but since we were on the highway, the engine noise made it impossible to hear the guide's voice. Even though I wanted to hear the explanations, I couldn't say anything because our seats were predetermined.
At the Dole Plantation, we had 30 minutes of free time. We enjoyed the famous pineapple soft serve and looked at souvenirs before heading to the meeting point. When it was time to gather, not everyone was present, and the guide didn't seem to be looking for them. Eventually, everyone assembled, and we set off for the next destination, the town of North Shore.
Upon arriving in the town of North Shore, the guide gave a brief introduction while driving, and then we were free to explore for 3.5 hours. The town had a charming old-fashioned atmosphere and was very beautiful, but after eating the famous garlic chicken, I was too full to try the other local specialty, Matsumoto Shave Ice. If you want to try Matsumoto Shave Ice, be prepared to either buy one and share, as they are quite large, or narrow down your choices beforehand.
Although I didn't have the shave ice, I looked at the goods being sold there. Others gathered with the guide at 12:30 to head to eat shrimp caught in North Shore, but we were too full, so we took a walk to the beach. Originally, I had brought my swimsuit because I read online that you could play in the North Shore sea, but the guide didn't mention anything about that, and when we got to the beach, we were told to be careful not to get our feet wet, so it didn't seem like we could go in, and I gave up on that idea.
We looked at the beach, rested in the shade, and unlike Waikiki, we saw locals enjoying canoeing. It was very relaxing and heartwarming. To avoid being late for the 1:30 meeting time, we returned to the meeting point a bit early and waited for the bus. Once everyone gathered, we set off to see the sea turtles.
On the bus, we were told several times that since they are natural creatures, they might not be there. According to another group that had gone ahead, they mentioned that there might not be any today. After a short drive, we parked on the side of the road, and we were dropped off to see if we could find them between the palm trees leading to the beach, but there were no sea turtles. Our stay here was 15 minutes. After about 15 minutes, we were told, "That's too bad," and we departed.
I had previously learned from the internet and information sources that there is a beach where sea turtles can be seen with high probability, but that beach was about 1 kilometer behind the beach we were taken to, and since it wasn't on the route, we were told that they usually are there, but we were just unlucky this time. I felt like we were treated casually, which made me feel even more uncomfortable.
We drove straight back to Waikiki, and perhaps because I was feeling disappointed and uncomfortable, I was very tired and went straight back to the hotel.
朝、アロハランディングに集合したが、8:05に集合のはずが同じ所に集合の人が遅れて現れた。
8時5分集合で8時15分出発なので特に大きな遅れではなかったが…
ほかのピックアップ場所を回り全員揃ったのでノースショアに向けて出発。
高速道路に入りしばらく走らせた後「この木なんの木」の日立のCMで有名な公園に到着。外からも見えたが入園するのに3ドルかかるそうで初めは私達は入る予定がなかったがトイレが園内のためやむなく3ドルを支払った。滞在時間は15分と短く3ドル払う価値を感じられなかった。
せっかくなので写真を撮っておいた。ドライバーさんも積極的に写真を撮ってくれた。
15分が経ち次の目的地のドールプランテーションに向けて出発。道中ガイドが有名どころの紹介をしていたが、高速道路を走っていたため車内のエンジン音の音でがいどの声が全く聞こえなかった。ガイドの説明を聞きたくても席は初めに決まっていたため何も言う事が出来なかった。
ドールプランテーション内ではフリータイムプランのため滞在時間が30分。名物のパイナップルソフトクリームを食べたりお土産を見たりして時間のため集合場所に向かった。時間になっても全員集まらずガイドも探しに行く様子もなく全員が集合し、次の目的地のノースショアの街へ向けて出発。
ノースショアの街につき、ガイドが車を走らせながら軽く街の案内をし、フリータイムのため解散。フリープランはここでの滞在時間は3時間半。ノースショアの街は古い感じの街並みでとても綺麗だったが、名物のフリフリチキンを食べ、お腹が膨れてしまったため、もう一つの名物の松本シェーブアイスは食べることができなかった。松本シェーブアイスを食べたい方は、一つでもかなりの量なので、残す覚悟で買うか、食べたいものを事前に絞ることをおすすめする。
シェーブアイスを食べなかったが、そこで売られてるグッズを見たりした。ほかの人がガイドと共に12時半に集合し、もう一つの名物のノースショアで取れたエビを食べに車で向かって行ったが、私達はお腹がいっぱいだったため、ビーチまで散歩した。もともと、ノースショアの海で遊べるのかとインターネットで紹介があったので水着を持って行ったが、そんな説明もガイドからはなく、ビーチへ行っても足を濡らさないように気をつけてと言われ、入れる雰囲気ではなかったので諦めた。
ビーチを見て、少し日陰で休み、ワイキキとは違って地元民がカヌーなどを楽しんでいた。とてもほのぼのとしていて、リラックスできた。
集合の1時半にに遅れないため少し早めに集合場所へ戻り、バスを待った。そして全員が集まり、最後のウミガメを見に出発した。
バス内で何度か相手は自然のものだから居るとは限らない。先に行ったほかのグループの話によれば今日はいないかもしれないと話があった。と説明され、少し車を走らせた所に路駐し私達のみを降ろし、ヤシの木の間からビーチに出れば居るかもしれないとはなされ見に行ったが、ウミガメは居なかった。ここでの滞在時間は15分。約15分してすぐに残念でしたねーと言って出発。
インターネットやインフォメーションで聞いた所、ウミガメが高確率で見られるビーチがあることを事前に知っていたが、そのビーチは私達が下されたビーチの約1キロ後ろにあって、そこに行くのは順路では無いからと、帰り道の適当な所でいつもは居るんだよ、今回は運が悪かったねと言い、適当に扱われたと感じ、さらに不快な気分になった。
ひたすら車を走らせワイキキへ到着し、期待はずれや不快な気分になっていたからかとても疲れ、真っ直ぐホテルへ帰った。
Thank you very much for participating in the tour.
However, we sincerely apologize that the activities you participated in did not meet your expectations.
We have promptly shared your feedback with the tour operator.
Regarding the duration of your stay at Moanalua Garden, as stated on our tour page, the stay is limited to 15 minutes. We would appreciate it if you could check this in the future when you use our services.
Thank you for your valuable feedback regarding the meals. Our guide introduces various recommended gourmet options, allowing customers to adjust the portions themselves. While our guide provides information on how to spend free time, we apologize for not communicating this clearly to you.
Lastly, concerning the sea turtles, unfortunately, there is no parking at the beach you mentioned, and the tour vehicle cannot park there. Additionally, since sea turtles are wild animals, there may be times when they are not visible. We appreciate your understanding.
We sincerely apologize for not being able to meet your expectations this time. Based on your valuable feedback, we will strive to provide services that will ensure your satisfaction in the future. Thank you very much for taking the time to share your experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご参加いただいたアクティビティがご満足いただけない結果となり、大変申し訳ございません。
早速、今回の内容を早速催行会社へ共有させていただきました。
モアナルア・ガーデン滞在時間に関してですが、弊社のツアーページ上でも記載がございますように、
滞在期間が15分となっております。今後ご利用いただく機会がございましたら、ご確認いただけますと幸いです。
お食事に関して貴重なご意見ありがとうございます。
担当ガイドより多くのおすすめグルメを紹介させていただき、お客様自身で量をご調整いただいております。
フリータイムの過ごし方は、担当ガイドより随時案内をさせていただいておりますが、
お客様にきちんとお伝えができておりませんでしたこと申し訳ございません。
最後にウミガメに関してですが、残念ながらお客様が仰られているビーチにはパーキングがなく、
ツアー車が駐車をすることができない場所となっております。
また、ウミガメは自然のものなので見えないこともございますこと、ご理解いただけますと幸いです。
この度は、お客様のご希望に沿えない結果となってしまいましたこと、心よりお詫び申し上げます。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/フリータイムプラン |
| Attended as: | Couples |
| Posted on: | 2015/06/14 |
| Activity Date: | 2015/06/11 |
Reviewed by: ゆずこ
My husband wanted to go skydiving. At first, I was filled with anxiety, but after doing it, I’m really glad I did! Even though I usually keep my eyes closed on roller coasters, I didn’t feel scared at all because of the height! During the free fall, I was just focused on surviving! Once the parachute opened, I was able to enjoy a leisurely journey through the sky!!
However, according to the explanation from Veltra beforehand, there was supposed to be a Japanese-language briefing, but there was none at all. It seems there were no staff who could speak Japanese. But the gestures were clear enough that even my husband, who has zero English skills, could understand, so it was okay.
Also, Veltra mentioned that we could choose between photos or videos, but on the day, the explanation was given in rapid English, and when asked, “Photo?! Video?!”, I instinctively replied, “Photo.” However, it seems we could also choose a GoPro. Later, I managed to switch from photos to GoPro with my limited English. Even that cost $88! The price is high!! But it became a wonderful keepsake.
主人の希望でスカイダイビングをすることに。初めは不安だらけでしたが、やってみて、本当に良かったです!
ジェットコースターでは終始目を閉じている私でも、高すぎて怖いという感覚が全く無かったです!フリーフォール中はとにかく必死!パラシュートが開いてからはユックリ空の旅を楽しめました!!
ただ、事前のベルトランさんの説明では、日本語の講習ありとのことでしたが、全く無かったです。日本語を話せるスタッフ自体いないようです。でも、英語力ゼロの主人でさえも分かる位のジェスチャーでしたので大丈夫です。
あと、ベルトラさんの説明では、写真orビデオを選べるとの事でしたが、当日、
その説明もペラペラの英語で説明され、「シャシン?!ビデオ?!」と聞かれ思わず「シャシン。」と答えましたが、しかしどうやらGoproも選べる様子。後に、拙い英語で写真からGoproに変更しました。それさえも88ドル!値段は高いです!!しかしとてもいい記念になりました。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/13 |
| Activity Date: | 2015/06/05 |
Reviewed by: RYO
I think it's an experience everyone should have at least once in their life.
Skydiving at an altitude of 4,267 meters was a lot of fun, but the driver was very annoying, constantly asking for tips.
人生に一度経験した方がいいと思います。
高度4267メートルのスカイダイビングはとても楽しかったですが送迎のじじはチップ、チップでとてもうるさかった。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2015/06/08 |
| Activity Date: | 2015/06/05 |
Reviewed by: Ashley
I live here on the island and do a good amount of hiking. I thought this hike was pretty cool! Our guide, Nui, was extremely knowledgeable about the Hawaiian culture and plants in the area. The trail has TONS of strawberry guava and mountain apple trees along it. He pointed out plants that were native. He also pointed out the invasive plants, the problems they cause, and how or why they were brought here. It was very interesting! What made this hike special for me was is that we were hiing deep into the mountains where there aren't any houses or sign of urban development in view. This is quite rare for me. Most of the hikes I've done, known or less known, have some area that shows a city or buildings or concrete structures. Nui also stopped at a campsite to let us get some beautiful scenic pictures. This was my favorite part of the trip. The view of rows of ridges and the valley that we were hiking in was breathtaking.
Aloha Ashley,
Mahalo nui for your thoughtful and much appreciated review.
We are glad that you had a wonderful time, and you have taken great pictures of all the fun that you could have on our hike. We look forward to seeing out on our other tours as well!
Mahalo Nui Loa
Reid Oshiro
| Rating: | |
|---|---|
| Packages: | Huaka'i Nui [The Big Hiking Adventure] 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/06/04 |
Reviewed by: Ken
Last year, I went horseback riding at Kualoa Ranch, but the course and scenery were monotonous, and it felt more like just "riding a horse." However, this valley horseback riding plan was full of ups and downs and varied landscapes, making it exciting and thrilling throughout. At Happy Trails, all the support comes from local natives, and they provide explanations and instructions in advance, as well as communicate in simple English, so I think anyone can enjoy it with peace of mind. Just keep in mind that time passes according to Hawaiian time, so that's something to be aware of. The Moanalua Gardens and Dole Plantation included in the tour are just for a brief visit. In particular, Moanalua Gardens requires a $3 entrance fee, so we didn't go in. We couldn't see any turtles due to the weather, but that's just how it goes.
During our lunch break while exploring Haleiwa, we had burgers at Kua Aina near the meeting point and the classic shave ice at Matsumoto Grocery Store, which left us with little time. I wanted to explore for about another hour, so I deducted one star for that. If you're a repeat visitor to Oahu, renting a car might be better, but for those of us with less experience, participating in this tour with the guide's explanations was very worthwhile.
昨年はクアロアランチで乗馬をしましたが、コースも景色も単調でただ”馬に乗った”と言う感じが強かったのですが、この渓谷乗馬プランは起伏や景観が変化に富み、飽きるどころかわくわく、どきどきの連続でした。 ハッピートレイルズでは全て現地のNativeの方がサポートされますが、事前に注意事項などを説明書きで教えていただけるし、簡単な英語で対応してくれますので、どなたでも安心して楽しめると思います。 ただ、過ぎゆく時間はハワイ時間なので、その辺はご愛敬。 ツアーに含まれるモアルアナガーデンやドールプランテーションはお付き合い程度。特にモアルアナガーデンは$3必要なので、私たちは入りませんでした。 天候の関係で亀には会えませんでしたが、こればかりは仕方有りませんね。
昼食も兼ねたハレイワ散策では、解散場所近くのクア・アイナでハンバーガーを、マツモトグロサリーストアで定番のシェイブアイスを食べて時間が無くなりました。 後1Hぐらい散策したかったので、★一つ減点です。 オアフリピーターの方ならレンタカーの方が良いかもしれませんが、経験の浅い我々はガイドさんの説明含めたこのツアーに参加してとても良かったと思います。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/05/05 |
Reviewed by: 匿名希望
I was able to see a turtle slowly returning to the sea at just the right moment, and the shrimp in Haleiwa was delicious. I enjoyed a relaxing and gentle time while riding along the coast, taking in the scenery. I was very satisfied.
タイミング良く、亀がゆっくり海に帰入って行く姿を見ることが出来たり、ハレイワの街でのエビが美味しかったです。馬は海沿いの景色を見ながら、のんびりとした優しい時間を過ごすことができました。満足でした。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/05/12 |
Reviewed by: gunhead
It was more fun than I expected. At first, I was nervous, but once I took off, it was exhilarating. The instructors were cheerful, but they were also very thorough about safety, which made me feel secure. There are a total of seven lines. At first, I was tense for no reason, but by the last two lines, I was able to start backward and even do a peace sign upside down. While gliding (or more accurately, while flying), it felt amazing, and combined with the vast scenery of Keana Farm, it was an emotional first-time experience. You don't need any special physical strength or skills. I highly recommend experiencing the fun of flying in the sky. If I have the chance, I would definitely do it again.
予想以上に楽しかったです。
最初は、ドキドキ、一度、飛んでしまえば、ワクワクです。
インストラクターの方々は、陽気ですが、安全は、徹底していて、安心できます。
ラインは、全部で、7本。
最初は、必要以上に力んでしまいますが、最後の2本位になると、後ろ向きで、スタート出来たり、逆様で、ピースサインとかも、出来るようになります。
滑空(正確には、滑走)中は、とても気持ち良く、ケアナファームの広大な景色と相まって人生初体験の感動です。
別段、体力や、技術は入りません。
楽しく、空を飛ぶ感覚を是非、経験して見てください。
機会があれば、私もりぴーとです。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/04 |
Reviewed by: mrk
I'm glad I was able to fly right after arriving! It was much higher than I expected and incredibly fun! There weren't many Japanese people, but you can manage even if you don't speak much English.
到着してからすぐに飛べたので良かったです!
思っていた以上に高くて最高に楽しかったです♪
日本人の方はあまりいなかったですが、
あまり英語が喋れなくてもなんとかなります。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/28 |
Reviewed by: 麦ちょこ
I was mocked as "Little Jump" (laughs), but the fear of the airplane door opening and jumping out was something I never want to remember (;_;). However, after jumping, I surprisingly found myself calm, enjoying the beautiful weather and scenery. At 52 years old, I felt encouraged by the "spirit to challenge new realms" in life. With determination, I can carve out new territories. I'm also grateful to the instructor for helping me relax in various ways. I'll take some time to think about the challenge of 14,000 feet (^_^;).
リトルジャンプと馬鹿にされましたが(笑)、飛行機のドアが開き飛び降りる恐怖ったら(;_;)、もう思い出したくありません。が、飛んだあと意外に冷静な自分がいて、天候もよくすばらしい風景、体験。52歳ですが、人生の上で「新たな領域に挑戦できる気持ち」に勇気をいただきました。覚悟があるから、新たな領域を切り開ける。インストラクターにも感謝です。いろいろリラックスさせてもらいました。14000ftへのチャレンジは、少し時間をかけて考えます(^_^;)
| Rating: | |
|---|---|
| Packages: | 高度2100メートル 11時開始プラン |
| Attended as: | Families |
| Posted on: | 2015/05/25 |
| Activity Date: | 2015/05/22 |
Reviewed by: sae
We participated as a family of three.
My husband had his first horseback riding experience, and my 8-year-old son rode alone for the first time.
Honestly, I thought my husband would have a nonchalant reaction like, "Well, it's for the kid's experience..."
We were even discussing going to the zoo the day before, but there were plenty of animals here (^u^).
None of the staff spoke Japanese.
They gave simple explanations and chatted, and just when we were getting ready, a wild horse appeared!!!
It was nerve-wracking to think, "Who will ride it?!" but of course, the staff member rode it (phew!).
Everyone took turns mounting the horse for photos! We got some really wonderful and cool pictures!
For a while after we set off, the photographer walked ahead to take pictures for us.
We climbed the red dirt mountains unique to Hawaii, enjoying the flowers, trees, and birds, and arrived at an amazing scenic spot!!!
In the refreshing breeze, we saw vast grasslands and the ocean.
It was the best!
On the way down, we pointed out the areas with good views, indicating quite a bit higher up the mountain.
I was worried about my 8-year-old, but since the horse was well-trained, there were no issues.
At one point, the horse seemed like it was going to run, and I panicked and stopped it, but my son actually wanted it to run...
My husband, who I was also worried about, said, "I underestimated horseback riding! It was amazing! I want to do it again!" sounding like a kid.
On the way back, we could stop by North and stroll around,
and we will definitely go to Gunstock Ranch again!
I absolutely recommend it!
家族3人で参加しました。
旦那=初乗馬、息子8歳=初一人乗り。
正直、旦那の「まあまあ、子供の経験の為にね・・・」的などうでもよかったみたいな感想が来るかと思ってました。
前日の動物園でも行こうか?なんて話してたんですが、
ここで十分な位いろんな動物がいました(^u^)
スタッフは全員日本語話せません。
簡単に説明やら雑談やらして、そろそろって時に荒馬登場!!!
「誰が乗るか?!」とドキドキでしたが、勿論スタッフさんが乗りました(ホッ!)
皆、順番で馬にまたがり写真撮影! すご~く素敵でかっこいい写真がとれました!
出発して暫くはカメラマンも徒歩で先回りして取ってくれました。
ハワイ特有の赤土の山を、花や木や鳥を見ながら登って行き、すごい風景の場所に到着!!!
気持ちいい風の中、広がる草原、海。
最高でした!
下る途中に、景色の良かった場所はあそこら辺だって、結構山の上の方を指してました。
心配していた8歳も、しつけられた馬だったので問題なし。
途中馬が走りそうになりビビって止めたんですが、本人は走って欲しかったって・・・
こちらも心配していた旦那ですが、「乗馬舐めてた!最高だった!またやりたい!」
と子供の様な事をおっしゃってました。
帰りにノースに寄ってブラブラと出来るし、
次もガンストックランチ行きます!
絶対おすすめ!
| Rating: | |
|---|---|
| Packages: | 体験コース(1.5時間) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/21 |
| Activity Date: | 2015/05/04 |
Reviewed by: 荻野健一
I am very satisfied. The response was quick; although I received a notification that there was an issue, the follow-up was good. I was a bit flustered for a moment, but it turned out to be a very enjoyable tour. The tour guide was very knowledgeable, sharing information about the town's scenery, the timing of the flowers, and their names, which I found impressive. There was plenty of time, and the price was reasonable, so I highly recommend it. I participated in another tour as well, but due to a mix-up, I accidentally booked the same option twice. When I contacted them via email after the tour, they promptly processed a refund, which was touching. I would like to request this tour company again next year and beyond.
大満足です。
すばやい対応、1回NGと連絡が来たがその後の対応もよく
一瞬あせりましたが、非常に楽しいツアーになりました。
ツアーガイドの方も、町並みや、花の時期や名前まで教えていただき
懇切丁寧で関心しました。
時間もたっぷりあり、料金も安くておすすめです。
別のツアーにも参加しましたが、手違いでオプションをダブってしまい。
ツアー終了後にメールで連絡したらすぐに返金までしていただき
感激でした。
このツアー会社なら来年以降もまたお願いしたいと思っています。
| Rating: | |
|---|---|
| Packages: | パイナップル列車プラン |
| Attended as: | Couples |
| Posted on: | 2015/05/20 |
| Activity Date: | 2015/05/08 |
Reviewed by: 旅人初心者
I got hooked on horseback riding at Kualoa Ranch and was looking for other places to ride when I found Gunstock Ranch. I took The Bus, but there was no name at the bus stop. It was a bit of a gamble. No Japanese is spoken at the ranch. However, everyone was very friendly and responded with smiles, which was really nice!! I had a wonderful time riding through areas that made me think, "Are we really going here?!" It was a forest-like setting, and I enjoyed leisurely riding while watching cows and other horses.
クアロア牧場で乗馬にハマりほかに乗馬できるところは無いかと探していたところこちらのガンストック牧場を見つけました。
The Busで行ったのですがバス停に名前はありません。
一か八かです。
牧場では日本語は一切通じません。
通じませんが、みなさん笑顔で対応してくださり、とても親切でした!!
乗馬ではこんなところも行くの?!っと思うような森?だったり、のんびり牛や他の馬などを眺めながらゆったり乗馬したりでとてもいい時間を過ごすことができました。
| Rating: | |
|---|---|
| Packages: | 体験コース(1.5時間) |
| Attended as: | Friends |
| Posted on: | 2015/05/18 |
| Activity Date: | 2015/04/25 |
Reviewed by: なおママ
The guide's talk was amazing! I've lived in Hawaii for a long time, so my Japanese is a bit shaky and there were many parts I didn't fully understand, but despite that, the talk was super fast-paced and packed with content! He kept using phrases like "~うんぬん," which I rarely hear anymore! I really enjoyed it (laughs). I learned about things and history that I would have completely overlooked if I had gone on my own, and it was truly fun. I want to participate again when I go back to Hawaii.
ガイドのおじさんのトークが最高でした! ハワイ在住が長いので日本語が怪しくよく分からないところも多かったのですが、その割には超高速トークで内容が濃い! 「~うんぬん」なんて滅多に聞かなくなった言葉を連発!楽しませてもらいました(笑)
個人で行ったら全く素通りしてしまう事や歴史なんかも教えてもらって、本当に楽しかったです。またハワイに行ったら参加したいです。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/16 |
| Activity Date: | 2015/05/08 |
Reviewed by: takeshi
I’m not good with heights, so I participated thinking it would be a once-in-a-lifetime experience. But... it was so much fun! The instructor was a handsome nice guy named Christian, but since he couldn't speak Japanese, I thought it would have been even more enjoyable if we could communicate. The moment I jumped out of the Cessna was terrifying, but during the free fall, spinning, and the corkscrew flight after the parachute opened, it was nothing but "fun!" until landing. The moment it was over, I wanted to do it again‼︎
There were some disappointing moments with the grandfather who drove us and his request for tips, but other than that, it was fantastic. This is definitely an activity I want to include in my plans when I come back to Hawaii!
高い所が苦手なので、一生に一度だけってノリで参加しました。が、、、めっちゃ楽しかったです!インストラクターはChristianと言うイケメンnice guyでしたが日本語が話せなかったので、コミニケーションが取れたらもっと楽しかったんだろうなぁと思いました。セスナから飛び出す瞬間は恐怖だけですが、フリーフォール中にスピン、パラシュートが開いてからきりもみ飛行?と急降下して着地まで「楽しい
!」しかありませんでした。終わった瞬間にまたやりたくなりました‼︎
送迎のおじいちゃんの道中の話&チップの要求には残念な所はありますが、それ以外は最高です。またハワイに来たら必ず予定に入れたいアクティビティーですね!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/05/15 |
Reviewed by: PRK
The instructors were very cheerful, and I was able to enjoy skydiving a lot! I definitely want to try it again! ☆
インストラクターの人たちもすごく陽気で、凄く楽しんでスカイダイビングをすることができました! 是非また挑戦したいです☆
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/11 |
| Activity Date: | 2015/05/07 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, we sincerely apologize that your experience did not meet your expectations.
We have shared your feedback with the tour operator. Upon confirming the altitude for skydiving, we found that you participated at the requested height of 4,267 meters. There are two shuttle services available; those who participated in the 9 AM session used the first shuttle, while those who participated in the 11 AM session used the second shuttle. Therefore, we appreciate your understanding that the waiting time may be longer depending on the completion time of the skydiving.
Additionally, we sincerely apologize for the lack of guidance from our local staff regarding the return shuttle, which may have caused you discomfort.
Based on your valuable feedback, we will strive to improve our services in the future. Thank you very much for taking the time to share your experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくご利用いただきましたのにご満足いただけない結果となりましたこと、申し訳ございません。
お客様の体験談を催行会社に共有させていただきました。
スカイダイビングの高度について確認しましたところ、お客様はお申込みいただきました4267mにご参加されたことが確認できました。
送迎シャトルは2便あり、9時の回に参加された方を1便目、11時の回に参加された方を2便目のご利用となっております。
そのため、スカイダイビングの終了時間によって待ち時間が長くなってしまいますことご了承いただけますと幸いです。
また、帰りの送迎に関しまして、現地スタッフからご案内が不足しており、ご不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。
お客様からの貴重なご意見をもとに、今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム