Reviewed by: Lel
The tour guide was a blast but it rained all day so it could have been better.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/01 |
Reviewed by: John & Judy
We would recommend the Polynesian Cultural Center to everyone, all ages. Everyone there was very eager to share their unique cultures, they were so friendly, knowledge and fun.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/02 |
Reviewed by: Riss
It was one of the neatest places I have ever been and i can't wait to start planning a trip back
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2018/02/15 |
| Activity Date: | 2016/11/16 |
Reviewed by: Callam
This was the most amazing experience. I would definitely recommend this. To start with, the pick-up and drop off provided was punctual and hassle free. The driver and guide on the bus were very informative and friendly. On arrival communication was perfect and our day went amazing. The Luau dinner was fantastic and definitely worth it adding to the day. The Night Show was the best thing we did while in Hawaii and the seats were great.
The guide we had for the day got us through all the main attractions and was absolutely amazing.
The only advice I would give is to allow extra time to return the following day (additional entry is provided) as there is just so much to see there.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2018/02/15 |
| Activity Date: | 2018/01/24 |
Reviewed by: まさし
I participated in a half-day tour, but I regret not opting for the full-day tour as there were so many highlights. The staff were all friendly and full of hospitality. You can learn about the local life and history that you wouldn't see during regular sightseeing or shopping, so I think it's definitely worth participating if you go to Hawaii. I splurged a bit and chose the deluxe course, and I believe it was worth more than the price. The front-row seats for the final show were very impressive, and I was able to join a backstage tour that is usually not available to the public. The show itself was incredibly powerful and breathtaking. If I go to Hawaii again, I would definitely like to participate again.
半日観光で参加しましたがあまりに見どころが多くて1日観光にすれば良かったとちょっと後悔です。とにかくスタッフが皆さんフレンドリーでホスピタリティに溢れています。街の観光やショッピングでは見ることのできない現地の生活や歴史が学べるのでハワイに行ったら是非とも参加した方がより楽しめると思いました。ちょっと奮発してデラックスコースにしましたがお値段以上の価値があったと思います。最後のショーの席が最前列でとても迫力があったことやショーの前には普通は見ることのできないバックヤードツアーに参加できたこと、などです。とにかくショーはとても迫力があり圧巻でした。またハワイに行くことがあったらぜひ参加したいです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/02/05 |
Reviewed by: Bec M Lee Olsen
My husband and i booked this tour pretty last minute and we were so happy we did!
We were staying down at Waikiki Beach and got the bus pick up service from the Marriott which was prompt and well organised. Cousin Knox was our tour leader and kept the bus entertained and informed for the hour long trip. He was funny and accommodating.
Arrived and Cousin Knox picked up all our tickets for the day to get us started. Everything was well explained and we were off with our guides for the day. The guides did so well in the torrential rain which the Centre provided us with ponchos. Some of the activities were busy when we arrived but the guides were able to take us to other areas which were very entertaining and provided us with some insights into their cultures. The luau was very good fun to enjoy whilst eating dinner. Plenty of food and drinks. Well organised tables - we were lucky to get a table in the front.
The only suggestion would be to allow more time for lunch. We arrived at the bbq lunch and unfortunately only had 25 mins to eat as had to get to the start of one of the displays. Not enough time especially since it was a pay your own lunch.
Overall a great day from start to finish where we wwere dropped off back where we were picked up.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2018/02/04 |
| Activity Date: | 2018/02/01 |
Reviewed by: Ron
If you go to Hawaii you must see the Polynesian Cultural Centre. The last time I was here was 38 years ago. A lot has changed, but it is still a must see. The ambassador guided tour got us to each presentation at the appropriate time. There is a huge amount of information about the background of the Polynesian people. My wife and I were amazed by the Ha, Breath of Life show and we really enjoyed the prime rib and crab leg dinner.
There is no alcohol at the Polynesian Cultural Centre but one day without was probably good for us anyway.
| Rating: | |
|---|---|
| Packages: | Prime Rib Dining, Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2018/01/22 |
| Activity Date: | 2018/01/19 |
Reviewed by: リナピョン
We departed early in the morning by bus. Along the way, we were taken to a strange coral shop, but after a long journey, we finally arrived at Bunka Center. I didn't have high expectations for lunch and dinner, so it was about what I expected. The night show was wonderful. After it ended, we quickly boarded the bus and set off. Even so, we arrived after 10 PM. If you don't plan for a late start the next day, this tour can be quite tough. It was fun, but definitely a very hard tour.
朝早くからバスで出発。途中へんなサンゴ屋に連れていかれたが、
長い道中なんとか文花センターに到着。
昼食、夕食は期待していなかったのでそんなものでしょう。
夜のショーは素晴らしかった。終わったら速攻でバスに乗り込み
出発。それでも到着時間は10時過ぎ。次の日は遅い時間の予定を
企画していないとかなり厳しいツアーです。楽しかったけどすごく
ハードなツアーです。
| Rating: | |
|---|---|
| Packages: | 半日観光+ビュッフェ+ナイトショー<中央席 > |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2018/01/01 |
Reviewed by: Yagman
The Polynesian Cultural Centre consists of the villages of the various people from the surrounding islands of Polynesia. Each village had a presentation which gave an insight into their culture - family and community mindedness. One of the highlights was how to make fire by "rubbing together 2 sticks of wood". There is a lot to see and do so you may not have enough time to see all of the villages. The Luau was great - food, show, drinks (no alcohol though) however we were allocated the 4pm time slot (I suspect the more expensive packages allow you to eat later). Afterwards, the night show was spectacular. Unfortunately, we chose a day where the heavens opened up and continued to rain for the whole time. On a "feel good" note, the centre was set up to employ students from the surrounding Polynesian islands so the money raised helps them fund their education.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/26 |
Reviewed by: James
Chief Rob was the best driver he was funny and kept everyone happy. The tour we learned so much the show Hai was so good I could not take my eyes off of it everyone needs to go to this
| Rating: | |
|---|---|
| Packages: | Super Ambassador Luau Dinner Package & All Day Admission (Private Guided) |
| Attended as: | Couples |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/19 |
Reviewed by: Yoshiko
This was my third visit to the Polynesian Cultural Center, but it was my husband's first time, so I was hoping for explanations in Japanese. I chose this tour because it also included visits to Hanauma Bay and the HITACHI tree in half a day. During the transfer, our guide, Kerina, shared a lot of local information about Hawaii, which was very enjoyable and informative.
Once we arrived at the cultural center, we were divided into small groups, and a Japanese-speaking university student guided us around the center. However, there wasn't much explanation, which was disappointing.
Additionally, I had signed up for a dinner course while watching the show, but due to a mistake by the guide, we missed it. I was surprised when I was told, "Please check for availability for the next session yourself. If there’s no availability, please return to the regular buffet." If it was a mistake, shouldn't they take responsibility to secure seats for the next session? I felt that the overall response was quite lax, considering it was a university student part-time job.
However, I am always overwhelmed by the shows at the cultural center! They are incredibly powerful and beautiful. Despite the issues during the tour, everything was forgiven after watching the show.
ポリネシ文化センターは私は3度目でしたが、主人が初めてだったので説明を日本語でしていただけるのを期待し、ついでに半日でハナウマベイやHITACHIの樹なども見れるこちらツアーを選びました。
移動中、ガイドのKerinaさんがハワイのローカルなことも含め、ずっとお話して下さり、とっても楽しく、ためになりました。
文化センターに着いてからは、少人数グループに分かれ、日本語を話す大学生が付いてセンター内を案内してくれたのですが、説明があまりなく…残念でした。
あと、ショーを見ながらのディナーのコースに申し込んでいたのですが、ガイドさんの手違いとかで逃し、「次の回に自分で言って空きを確認して下さい。空いてなければ通常のバフェに戻って入って下さい」と言われたのはビックリしました。ミスならば次の回で席を確保するまで責任を持つべきでは?大学生のバイトなので…といった感じで対応が全般的に甘いと思いました。
然しながら、文化センターでのショーには毎回圧倒されます!すごい迫力で、しかも美しいです。ツアー中、不備はありましたがショーを観た後はすべて帳消しになりました。
| Rating: | |
|---|---|
| Packages: | 半日観光+ルアウ+ナイトショー<中央後方席または前方サイド席 >2019年3月31日まで |
| Attended as: | Couples |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/14 |
Reviewed by: Jackie
Everything was perfect. Even though it rained off and on, it did not matter. The dinner, entertainment was awesome. The show Ha: Breath of Life was spectacular. A must if you come to Oahu!
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/22 |
| Activity Date: | 2017/12/19 |
Reviewed by: Julie
We bisited the Polynesin Cultural Centre in October and this was definitely the highlight of our 2 weeks in Hawaii.
The various villages and displays give a real insight into each country.The staff and students really make everyone feel welcome.
The centre was easy to get around and spotlessly clean.The paradeof canoes was one of the highlights of the day.
The best by far was the show,Ha,Breath of Life.
I highly recommend making this a must do on any visit to Hawaii.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission & "HĀ: Breath of Life" Evening Show Package |
| Attended as: | Couples |
| Posted on: | 2017/11/25 |
| Activity Date: | 2017/10/31 |
Reviewed by: Carlos
The whole trip to the Polynesian Center was a great experience and it’s worth what includes. It’s a most to see every time you visit Hawaii.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/11/18 |
| Activity Date: | 2017/10/28 |
Reviewed by: まことちゃん
The half-day tour of Oahu included visits to Kailua, the North Shore, the Moanalua Gardens (the tree of life), and the Dole Plantation, which felt repetitive and led to a poor choice. The Polynesian Cultural Center was great as it offered an efficient tour led by Japanese students. The night show was impressive, especially the final fire dance, but the guide repeatedly emphasized the return bus time, causing several people to leave for the restroom before it ended. Since the departure wouldn't happen until everyone was present, I wished they had explained that we could enjoy the show without worrying about the restroom. Additionally, I had booked a deluxe seat in the front, but for some reason, I ended up in a seat at the back, so I rated my experience as unsatisfactory.
オアフ島の半日観光はカイルア、ノースショア観光とモアルナガーデン(この木なんの木)、ドールプランテーションの見学がダブってしまい選択ミスをしてしまいました。
ポリネシア文化センターは日本人学生によるセンター内の見学ツアーで効率的にまわれてよかったです。ナイトショーは最後のファイアーダンスは迫力があり良かったのですが、ガイドさんが帰りのバスの時間を何度も念を押すので、最後まで見ないでトイレに行く人が何人もいました。
全員揃うまで出発はしないのだから、トイレを気にすることなく最後まで見るよう説明して欲しかったです。
また、自分が申し込んだ席は前方のデラックスのはずでしたが、なぜか後方の席でしたので評価は不満としました。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide the service that met your expectations.
I have confirmed the situation on the day of the tour. As the operating company, we understand that you were seated towards the front of the standard seats you purchased, but I am very sorry that we could not guide you to your preferred seating. I understand that the guide repeatedly emphasized the return meeting time, but many customers often go shopping after the night show and do not return, which is why the return meeting time was communicated multiple times. I apologize for any discomfort caused by the guide's handling of the situation.
However, I am glad to hear that you were satisfied with the content of the tour. Thank you very much for taking the time to provide your valuable feedback.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を確認させていただきました。催行会社といたしましてはご購入いただいたスタンダード席の中でも
前の方にお座りいただいているとのことでしが、ご希望通りのお席にご案内ができず、大変申し訳ございませんでした。
ガイドに帰りの集合時間について何度も念を押されたとのことですが、ナイトショーのあと、お買い物に出かけられ
戻ってこられないお客様が多くいらっしゃるため、何度も帰りの集合時間についてご案内しているとのことでした。
ガイドの対応により不快なお気持ちとさせてしまいましたことお詫び申し上げます。
しかしながら、ツアー内容にはご満足いただけたようで弊社としましても嬉しく思います。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 半日観光+ビュッフェ+ナイトショー<後方席> |
| Attended as: | Couples |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/13 |
Reviewed by: nriano
All staff was very friendly and helpful. The Ha, Breath of life show was very entertaining. I felt that I understood the story line better because I read the playbill before the show started. The other presentations were also very entertaining and educational.
One point about the luau buffet, my girlfriend is very allergic to coconut. So I asked an employee if there was anything on the buffet that had coconut. She went back to check on a board in the back and assured me there was no coconut in any item.
My girlfriend said she tasted a little coconut in the frosting of the cake so did not finish it. She is OK, and did not have any reaction.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2017/11/10 |
| Activity Date: | 2017/11/07 |
Reviewed by: Rodrigo
It was an amazing day, visiting culture of 6 islands in one place, learn their culture, know their traditions, eat their food, and the final show wooow!!! And KAP a complete artist!!! And the ambassadors (guides) incredible!!
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2017/11/07 |
| Activity Date: | 2017/11/03 |
Reviewed by: Gilbert
Full day of very interesting activities. Excellent show at Polynesian Cultural Center.
I strongly recommend this tour to everyone with limited time on the island.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau - Premium Show Seating & Guided Group Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/11/07 |
| Activity Date: | 2017/10/12 |
Reviewed by: Ctaylor
Great tour, luau/dinner and show, but made for a long day!
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/03 |
| Activity Date: | 2017/10/31 |
Reviewed by: Brent
It was awesome. We had the time of our lives and our guide was the best.
| Rating: | |
|---|---|
| Packages: | Super Ambassador Luau Dinner Package & All Day Admission (Private Guided) |
| Attended as: | Couples |
| Posted on: | 2017/11/01 |
| Activity Date: | 2017/10/26 |
Reviewed by: Jeanette Incognoli
Everyone was very friendly and made us feel so welcome. All staff including the bus operators were wonderful. We learned so much about the Hawaiian culture, very proud people. We visited all the villages with a tour guide, had lunch. We attended the luau and celebrated our 50th anniversary on the stage, we were presented with a lei and we danced with other couples that were also celebrating their anniversary . We went onto see their wonderful indoor show. We really had a great time.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/10/16 |
| Activity Date: | 2017/10/05 |
Reviewed by: Sandy Jamison
We had not been to the Polynesian Cultural Center since our honeymoon 26 years ago. I'm so glad we decided to go back. It is a magical place that takes you on a journey to many different cultures and lands. It's fun, it's exciting, and it's educational. You meet so many interesting and wonderful people along the way that love to tell you about their traditions and their lands.
The food was fabulous and then came the finale show of the evening. It was well thought out, magically produced and choreographed and told a very valuable story.
This is definitely a do not miss event for anyone visiting Oahu!
| Rating: | |
|---|---|
| Packages: | [Open Spring 2021] General Admission & Show [12:00pm - 9:00pm] |
| Attended as: | Couples |
| Posted on: | 2017/10/14 |
| Activity Date: | 2017/09/18 |
Reviewed by: Nick
We came to the polynesian center on the last evening of our Hawaii trip, and it was definitely a full day event. We saw shows and performances basically non stop from Noon to 5:30 PM and got to the buffet dinner on time. The only negative thing I’d have to say is the dinner is so-so quality and not polynesian themed (as we had hoped), and the guy serving the roast beef is probably the most silent and angry server we’ve ever met lol... also true to another review mentioned, food was basically near shortage or out completely after ~45 minutes of the scheduled start time even though it’s supposed to go for another 45 minutes.
The shows in general were very informative and entertaining, some extremely humorous. We also had tickets to the night show Ha, and that was a huge highlight.
| Rating: | |
|---|---|
| Packages: | [Open Spring 2021] General Admission & Show [12:00pm - 9:00pm] |
| Attended as: | Couples |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/09 |
Reviewed by: Judy
You offer few options for lunch -- and then all of a sudden you are paying an extra $20 for lunch after paying a high price already for park tickets. Luau food was mediocre -- and they ran out of food and shut down food lines. Night show was great
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Friends |
| Posted on: | 2017/09/26 |
| Activity Date: | 2017/09/22 |
Reviewed by: Bill Murray
You haven't seen Hawaii until you visit the Polynesian Cultural Center. This place is so rich in history, culture, great food and entertainment that it will blow your mind.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2017/09/22 |
| Activity Date: | 2017/09/18 |
Reviewed by: Hiro W
Smooth pickup from the hotel (I was actually nervous since it was my first time).
The half-day tour of Oahu wasn't part of my original plan, but I'm so glad I went! It was amazing... especially Hanauma Bay, which has the most beautiful beach in the world and is definitely worth seeing.
The Polynesian Cultural Center is also a fantastic place to learn about Hawaiian and other regional cultures. I got to experience hands-on activities and demonstrations, and it was a day filled with laughter!
Japanese people... let's quickly throw away the feeling of embarrassment. There's no need to be shy; just be cheerful and enjoy! (laughs)
Thank you for a fun day! m(._.)m
ホテルからスムーズにピックアップ(実は初めてだからドキドキでした)
オアフ半日観光は当初の予定外でしたが行って良かったぁ‼最高…特に世界一キレイなビーチ、ハナウマ湾は一見の価値がありですよ
ポリネシア文化センターもハワイや他地区の文化を学ぶには最高⤴⤴です。手作り経験や実演をさせてもらったり、笑い転げた1日でした‼
日本人よ…恥ずかしいという気持ちは早く捨てよう。陽気に朗らかに楽しくシャイなんて要らないよ(笑)
楽しい1日をありがとうm(._.)m
| Rating: | |
|---|---|
| Packages: | 半日観光+ビュッフェ+ナイトショー<後方席> |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/14 |
Reviewed by: Sonia Hartono
We spent full day at Polynesian Cultural Center, it was great to learn different type of Polynesian islands. Our guide was Jargel, she was good, she took us to all the best shows on PCC.
Luau dinner was good, A lot of food selections to choose for.
We got 2 leis . One is made from Kui nuts and other one made from orchids.
They picked up and sent us back to Waikiki, all staffs are very friendly and helpful. This is one of very good attractions you should do when you visit the island. We had a good time there.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Friends |
| Posted on: | 2017/09/12 |
| Activity Date: | 2017/09/08 |
Reviewed by: Irma
We enjoyed doing this Circle Island tour, very informative tour, our driver Keith was nice, and explained every landmark places. We took the Ali Luau package so we can go around inside the villages with our own time as we have a small kid to walk. The Ha Breath of life was fantastic show.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/03 |
| Activity Date: | 2017/08/21 |
Reviewed by: Mark and family
We had a wonderful and excellent experience at the PCC! Time not wasted! So much fun! The Luau and the show were outstanding!
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Families |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/10 |
Reviewed by: Victor L
This tour was an amazing introduction to Oahu. The tour guide was very informative and friendly, and the day at the Cultural Center was very educational and fun. Our guide at the Polynesian Cultural Center was amazing and very energetic. The luau and dinner was amazing.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau - Premium Show Seating & Guided Group Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/08 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the situation with the local operating company, I was informed that there is no record of stopping at "Sango-ya." However, there is a store named "Coral Factory" at the Waimanalo Shopping Center, which we stop at for a restroom break on the way to the Polynesian Cultural Center. I deeply apologize for the confusion caused by stopping at a location not mentioned in the activity schedule during the long travel time.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback during your busy time.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認しましたところ、「サンゴ屋」に立ち寄った記録はないと報告がございましたが、
ポリネシア文化センターに到着する途中にトイレ休憩として立ち寄ります、ワイマナロショッピングセンターに
「コーラルファクトリー」という名前のお店がございます。
長時間に渡る移動中にアクティビティスケジュールには記載がなかった箇所への立ち寄りがございましたため混乱させてしまいましたこと、深くお詫び申し上げます。
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