Reviewed by: いちご
I wanted to participate in a tour where I could experience things that can't be done in Japan, so I joined a zipline tour. Since it included pick-up service, I waited before the meeting time, but even when the time came, no one showed up. It said, "If the pick-up doesn't arrive after waiting for 5 minutes, do not leave the location and contact the tour company..." so I made a call (there was no Japanese-speaking staff). The meeting place was the hotel tour lobby, and it seemed to be delayed because there were many other tour participants and the pick-up was from several hotels.
There was no Japanese guide at Keana Farm, so all the explanations were in English, but the tour guide explained things clearly in simple English multiple times. Since the meeting was early in the morning and we returned to Waikiki after 2 PM, it's better to have breakfast beforehand. At Keana Farm, you can buy juice and snacks, but there wasn't a place to have lunch.
You can also enjoy the scenery of the North Shore, and since you can experience the largest zipline in Oahu, I recommend it.
短い期間の中で、日本ではできない体験ができるツアーに参加したいと思い、ジップラインツアーに参加しました。送迎付きだったので、集合時間前から待っていましたが、時間になっても来なくて「5分待っても迎えが来ない時はその場所から離れず、ツアー会社に連絡…」とあったので電話をしました(日本語スタッフはなし) 集合場所がホテルのツアーロビーで、他のツアー参加者がごった返していて、いくつかのホテルを回ってからのピックアップだったのでおそかったようです。
ケアナファーム にも日本語ガイドはいないので説明は全て英語でしたが、ツアーガイドも分かりやすく、簡単な英語で何度も説明してくれました。
朝早い集合でワイキキに戻ってくるのが2時過ぎるので、朝食は取っていった方がいいです。ケアナファーム ではジュースやスナックを買うことができますが、ランチを食べるようなところは無かったです。
ノースショアの景色も堪能できて、ジップラインもオアフ島最大のジップラインも楽しめるのでオススメします。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/18 |
Reviewed by: みい。
I was told that there was no reservation. I'm not sure if it was a mistake by Veltra or Polo Club, but although I was able to go horseback riding somehow, the attitude of the Polo Club was consistently poor, and I felt terrible even though I did nothing wrong. The phone support from Veltra was only in English, so I couldn't contact them right away. That was disappointing as well. Since I was really looking forward to the activity, I felt very let down.
予約が入っていないと言われました。ベルトラのミスなのかポロクラブのミスなのか分かりませんが、何とか乗馬は出来たものの終始ポロクラブの対応(態度)が悪く、こちらは何も悪くないのに最悪の気分でした。ベルトラの電話対応は英語のみで直ぐに連絡することができませんでした。その面でも残念。楽しみにしていたアクティビティだけあって、とても残念な思いをしました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/18 |
Reviewed by: kazumasummer
It was very enjoyable, and I wanted more courses. Since there is a guide, there's nothing to worry about, but they don't understand Japanese at all. At the end, they give you 40 photos for $50 as data.
とても楽しく、もっともっとコースが欲しかった。ガイドがつくのでなんも心配ないけど、日本語はまったく通じない。最後撮った写真を40枚で$50でデータでくれる。
| Rating: | |
|---|---|
| Packages: | 現地集合/解散 |
| Attended as: | Families |
| Posted on: | 2019/03/19 |
| Activity Date: | 2019/03/15 |
Reviewed by: Maria Isabel Abarca
Ocean was beyond amazing! This was like a dream come true. Ocean taught us about sharks and their environment and behaviors. She taught us ocean conservation and shark conservation. The tides we a bit tough so highly advise being mentally prepared and physically prepared. Overall amazing experience. I can’t wait for my next trip to Oahu and do this again. The best experience ever. I hold such a special place in my heart for the ocean and seeing how special of a place it holds to ocean is heartwarming and amazing. This experience brings such joy to my soul. Amazing.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2019/03/19 |
| Activity Date: | 2019/02/24 |
Reviewed by: まりさん
Absolutely recommended!
In the end, I was able to let go and even do a handstand!
Even a 47-year-old woman like me could do it!
There was also a 74-year-old grandmother from England on the same team.
The staff were kind and fun, and they even assisted the grandmother.
絶対おすすめ!
最後は手を離して逆立ちまでできました!
47歳のおばさんでもできました!
74歳のイギリスからのおばあちゃんも同じチームにいました。
スタッフがおばあちゃんも補助してくれたり、優しい楽しいスタッフでした。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2019/03/10 |
| Activity Date: | 2019/03/07 |
Reviewed by: Kazlightyeay
This is my second time participating.
There is no Japanese at all, but that makes it fun.
I can somewhat understand the explanations, but that level of understanding is enough to enjoy it.
The staff are all fun people, and I want to participate again.
Also, the staff's speed in remembering participants' names is impressive.
2度目の参加です。
日本語は一切ないですが、それが楽しいです。
説明も何となく分かりますが、何となくで十分楽しいです。
スタッフも楽しい方ばかりでまた、参加したいです。
あと、スタッフの方の参加者の名前を覚える速度は速いです。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2019/03/06 |
| Activity Date: | 2019/02/27 |
Reviewed by: mii
I booked a plan that includes transportation! The bus arrived on time, and all the staff spoke English. Even if there was a language barrier, the staff tried to communicate with gestures, so it all worked out! The zip line was so much fun! It's fine even if you have a fear of heights! The fruit tomatoes and apple bananas from the farm were delicious too!
送迎付きのプランで予約しました!
バスも予定時刻通り迎えにきてくれて、スタッフさんは全て英語。言葉が通じなくてもスタッフさんもジェスチャーで伝えようとしてくれるのでなんとかなります!!
ジップラインはめっちゃ楽しかったです!高所恐怖症でも大丈夫!!農場で取れるフルーツトマトやアップルバナナも美味しかったです!
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/03/03 |
| Activity Date: | 2019/02/28 |
Reviewed by: KEIJI
The tour lasts about 3 hours and includes 7 zip lines. 1) They teach you various sliding styles, 2) You can take commemorative photos at scenic spots! 3) Tomatoes, macadamia nuts, bananas. 4) The harness and rules are very thorough, so you can feel safe and there’s no risk of falling, which means you can also take photos with a smartphone selfie stick. 5) They talked to us in English about various things before sliding, but I didn’t understand… 6) The price is on the higher side, but I think it was worth the experience.
約3時間のツアーで、7本のジップラインがある。1)いろいろな滑降スタイルを教えてくれます、2)景色がよいところで、記念撮影!3)トマト、マカダミアナッツ、バナナ 4)ハーネスやルールも万全かなり安心で、落下することは無いでしょう、よって、スマホ自撮り棒で撮影も出来ます。 5)滑走する前にいろいろと英語で話してくれましたが??英語がわからず… 6)金額的には、高めですが体験して良かったと思います。
| Rating: | |
|---|---|
| Packages: | 現地集合/解散 |
| Attended as: | Couples |
| Posted on: | 2019/03/03 |
| Activity Date: | 2019/01/14 |
Reviewed by: Donna
Horseback riding on the beach was fabulous. Beautiful and very relaxing. Our ride was 11/2 hours long which was just perfect. We wanted the sunset ride but it was booked, so reserve early. The horses are well groomed and cared for. Highly recommend this experience.
| Rating: | |
|---|---|
| Packages: | Private Horseback Ride - Daytime Tours |
| Attended as: | Friends |
| Posted on: | 2019/02/28 |
| Activity Date: | 2019/02/25 |
Reviewed by: MIYU
We participated as a family. At first, it was scary, but since we got used to the gentle course before moving to higher altitudes, we were able to enjoy it without anxiety. There was an instructor who spoke a little Japanese, which was helpful. It would have been even more fun if we could speak English.
Since there are times when you need to hold onto the equipment with both hands, it would be convenient to have a case to hang your smartphone around your neck. I think it would be concerning if you only had it in your back pocket and it fell out.
When we were there, there was water available, but unfortunately, there were no bananas or other fruits (not sure if they ran out?).
Overall, it was a fun and great experience.
家族で参加。最初は怖かったのですが、優しいコースで慣れてから高地に上がるので不安なく楽しめました。
少し日本語が話せるインストラクターさんがいたので助かりました。
英語が出来たらもっと楽しかったでしょうね。
両手で器具につかまることもあるので スマホを首からぶら下げられるケース等があると便利です。お尻のポケットだけでは もし落としたら…と不安になると思います。
私たちの時は水はありましたが、バナナなどフルーツはなく(数が尽きたのか分かりません?)残念でした。
でも楽しくいい体験ができました。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2019/02/28 |
| Activity Date: | 2019/02/21 |
Reviewed by: The Hendry’s
This tour was amazing! Our tour guide Greg was unbelievably knowledgeable and so funny! All the stops were absolutely gorgeous! We would definitely do this again!!
Thank you so much for your thoughtful words and very kind review and photos! :) We are truly grateful to all guests and visitors who express their appreciation of our services. I will definitely let Gregg know too! :D This is exactly what we had in mind, to show our guests all the beautiful natural locations around the whole island while they learn about our history, culture, legends and unique species. :))) Mahalo Nui Loa for joining us and hope to see you again one day! :))) Cecilia, Jodi and the Oahu Nature Tours Team
| Rating: | |
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| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Couples |
| Posted on: | 2019/02/26 |
| Activity Date: | 2019/02/23 |
Reviewed by: LYNSEY POUT
This was an amazing experience and exceeded our expectations
Highly recommend this to everyone
Views are fantastic
Staff are amazing
Will be back
VELTRA - is a great company to book through
| Rating: | |
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| Packages: | Zipline with Pick-up from Waikiki |
| Attended as: | Families |
| Posted on: | 2019/02/23 |
| Activity Date: | 2019/02/20 |
Reviewed by: Go Hawks‼️
The longest zip line on Oahu was truly exhilarating and amazing! The instructors were all friendly and really helped to create a lively atmosphere.
オアフ島最長のzip lineは本当に気持ち良くて最高でした‼️インストラクターの方々も気さくな人ばかりで場を盛り上げてくれます
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/02/21 |
| Activity Date: | 2019/02/18 |
Reviewed by: 還暦バンザイ
I'm not afraid of heights, but at first, I was tense on the swaying launch platform. It was quite difficult to trust the safety belt. (laughs) By the third time, I got used to it and really enjoyed myself. In the second half, I started backward and even went upside down. Even as a couple in our sixties, we had plenty of fun. The view from the 800-meter launch platform became a great memory. Lastly, pulling myself up was tough, and my blood pressure went up quite a bit.
高所恐怖症ではないけど、揺れるスタート台に最初は力が入りました。
安全ベルトに身体を預けることが、なかなかできなかった。(笑)
三本目になると、慣れて、満喫しました。
後半には、後ろ向きにスタートしたり、逆さまになったりしました。
還暦の私達(夫婦)でも十分に楽しめました。
800mのスタート台から見る景色はいい思い出になりました。
最後に、自分で自分を引上げるのは、大変で血圧が随分上がりました。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/02/20 |
| Activity Date: | 2019/02/13 |
Reviewed by: かなづち初心者ダイバー
I had my first horseback riding experience with my 9-year-old son and my husband. My horse and my husband's horse were calm and followed the staff's horse, but there were times when my son's horse wouldn't move away from the line, which made me think that my son might have been a bit nervous, and that might have been communicated to the horse. The horses started walking at the staff's cue. We were able to leisurely explore nature and ride the horses, which was very soothing.
One disappointing thing was that the staff explained how to ride and the precautions in English, so I couldn't understand much. However, my son seemed to have enjoyed it and said he would like to ride again when we come back.
9歳の息子と主人と3人で初乗馬体験しました。
主人と私の馬は大人しく並んでスタッフの馬の後ろを付いていたが、
息子の馬が列を離れて動こうとは、しない事があったので少し息子も緊張してたのが馬にも伝わったのかなぁと思いました。スタッフの掛け声で馬は歩きだしました。自然の中をゆっくり見て回れて馬にも普通に乗れて癒されました。
残念な事は、スタッフが最初に乗り方や注意事項を説明されたが、英語だったので、あまり理解出来ませんでした。でも息子は、楽しかったみたいで又、来た時は乗りたいと云ってました。
アロハ!レビューをありがとうございます。お子様が素晴らしい時間を過ごされたことをとても嬉しく思います!またお会いできることを願っています!マハロ!
Aloha! Thank you so much for your review and we are very glad that your son had a wonderful time! We hope to see you all again! Mahalo!
| Rating: | |
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| Packages: | 体験コース(1.5時間) |
| Attended as: | Families |
| Posted on: | 2019/02/16 |
| Activity Date: | 2018/03/27 |
Reviewed by: Brittany
JC was a wonderful guide and super easy to hang with for our tour. Would definitely recommend!!
We are so pleased. Please come back and visit us soon. We enjoyed having you on our tour.
| Rating: | |
|---|---|
| Packages: | Standard Tour |
| Attended as: | Couples |
| Posted on: | 2019/02/15 |
| Activity Date: | 2019/02/12 |
Reviewed by: ころころロコロコ
Thrilling and amazing! I was able to see landscapes I've never seen before in the great outdoors. It's okay if you don't understand English, but it might have been even more enjoyable if I could understand the staff's English... The apple bananas we had along the way were also delicious.
スリリングで最高!大自然の中で景色も今まで見たことないものを見られました。英語わからなくても大丈夫ですが、スタッフの方の英語がわかればもっと楽しかったかも…途中でいただいたアップルバナナなども美味しかったです
| Rating: | |
|---|---|
| Packages: | 現地集合/解散 |
| Attended as: | Couples |
| Posted on: | 2019/02/14 |
| Activity Date: | 2019/02/11 |
Reviewed by: saya
I made a same-day reservation for a private plan through the app and arrived. After parking my car, I went to the reception where I was told to leave my belongings in the car and only take my phone.
I put on a helmet and received an explanation along with three other customers.
Huh?? A private plan..!?
The staff kindly explained everything. At one point, I was handed a smartphone, and we all read the instructions written in Japanese together.
After that, we set off. Just before departure, it started to rain, and they lent me a rain jacket.
During the horseback riding, there was one staff member assigned to each group. The horse I rode on started to relieve itself right away and then immediately went off to eat grass, which was quite challenging.
I tried to follow the initial instructions, but when I called for the staff, they seemed a bit annoyed while helping me.
Perhaps because it started to rain, the horse became grumpy and suddenly crouched down. At that moment, one of my legs got pinned underneath. It was my first time riding, and I was really surprised by the suddenness of it, but the staff scolded the horse, and since I wasn't injured, I was able to return safely.
After that, there was no particular follow-up, and since I settled the payment through the app, it ended with a casual "thank you for your hard work." I was really looking forward to it, but I returned home feeling a bit unsettled.
Tipping wasn't specifically requested; there was a jar in the waiting area where you could drop in tips.
By the way, it takes about 10 minutes by car to get to Giovanni, famous for its garlic shrimp.
アプリから貸切プランで当日予約し、伺いました。
駐車場に車を止め、受付に行くと車内に荷物を置き携帯電話だけ持つよう言われました。
ヘルメットを被り、他のお客さん3名と説明を受けます。
あれ???貸切・・!?
スタッフさん方は愛想よく説明してくれました。途中でスマホを渡され、みんなで日本語で書いてある説明を読みます。
その後出発しました。出発前に雨が降ってきてレインジャケットを貸してくれました。
乗馬はグループごとに1人スタッフさんがついてくれて行きました。
私が乗った馬は開始早々大も小もしはじめて、更にすぐに草を食べに行ってしまうのですごく大変でした。
なんとか最初に説明を受けた通りにしていましたが、スタッフさんを呼ぶとめんどくさそうな感じで対応してくれました。
途中雨が降ってきたからか、馬が不機嫌になり、急にしゃがんでしまいました。
その時私の片足が下敷きになりました。
初めての乗馬でしたし、突然のことですごく驚きましたが、スタッフさんが馬を叱って?くれ、怪我もしていなかった為無事に戻れました。
その後特にフォローはなく、清算もアプリからしていたので、お疲れ様〜って感じで終わりました。すごく楽しみにしていたのですが、なんかもやもやしながら帰りました。
チップは特に求められず待合所?にビンが置いてあってチップを入れるみたいでした。
ちなみにガーリックシュリンプで有名なジョバンニへは車で10分くらいで行けます。
| Rating: | |
|---|---|
| Packages: | 貸切プラン |
| Attended as: | Friends |
| Posted on: | 2019/02/14 |
| Activity Date: | 2019/02/11 |
Reviewed by: まいこ
Everything, including the tour, was in English. That was a bit of a downside, but the staff were very considerate, so it wasn't too much of a problem.
Anyway, I had a great time! The weather was nice, and the views were breathtaking; I was truly moved.
During the tour, there was an 85-year-old grandmother and a boy around 10 years old, and both were able to do the zip line, so I realized it's a sport that anyone can enjoy!
ツアーも含めてすべて英語です。それだけがちょっと難点だけど、スタッフの方々もかなり気を使ってくれてそこまで問題なく。
とにかく、とっても楽しかったです!
天気も良くて絶景で、本当に感動しました。
ツアー中に85歳のおばあさんと10歳くらいの少年がいて、どちらもジップライン出来てたので、誰でも楽しめスポーツなんだなと思いました!
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/02/10 |
| Activity Date: | 2019/02/07 |
Reviewed by: sari
I participated with two friends! When we arrived at Keana Farm, the receptionist first asked for our names and confirmed if we had a reservation. After that, we checked in on an iPad. We stored our valuables in lockers, and any larger bags or hoodies that wouldn’t fit in the lockers were left with the receptionist.
On the second or third zip line, I was told to grab the reddish rope at the landing point, but I couldn't grip it well and ended up reversing, so the instructor had to rescue me. I felt really sorry and apologized, but the instructor was very kind and said it was okay in English. More than anything, it was cool to see them helping me (laughs). Although I couldn't communicate in Japanese, they taught me with gestures. I love thrill rides, so I really enjoyed the zip line!! I want to do it again. The four instructors who accompanied us were all friendly, which was great.
友達2人で参加しました!ケアナファームに着いたらまず受付の人に名前を聞かれ、予約の名前があるかを確認された後、iPadでチェックインをします。その後は貴重品はロッカーに預け、ロッカーに入らない大きめのバックやパーカーは受付の人に預けました。
2個目か3個目のジップラインでゴール地点に赤っぽいロープがあるからそれを握るようにって言われてたのにうまく握れずそのままリバースしてしまいインストラクターの方に救出してもらいました。かなり申し訳なくて謝ったらインストラクターさんすごく優しくて、英語で大丈夫ですよって言ってくれました。それと何より助けてくれてる姿がかっこよかったです(笑)日本語は通じないですが、身振り手振りで教えてくれます。私は絶叫系大好きなのでジップラインすごく楽しめました!!またしたいです。私達についてくれた4人のインストラクターさんも気さくな方ばかりで良かったです。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2019/01/31 |
| Activity Date: | 2019/01/28 |
Reviewed by: みっちー
We participated as a group of five adults, and it was incredibly fun. Initially, we booked a package that included transportation, but on the way back, we wanted to eat Kahuku shrimp, so we changed to meet on-site and went by rental car. The facility felt new.
The weather was a mix of sunny, cloudy, and occasionally drizzling rain. Since we were dressed lightly, I thought it felt cold even with a little rain, but they provided disposable ponchos. Wonderful service! However, it got hot once I put it on. When the rain stopped, I thought, "Well, I don't mind getting wet," and returned it.
Our group consisted of 11 people (four adults and two children from the mainland U.S. joined us), and we had three guides. They were very attentive to safety and constantly checked on us, which made us feel secure. As mentioned in the reviews, Japanese wasn’t understood, but they made an effort to engage us with encouragement, funny faces at times, pointing during important moments, and repeated explanations (in English), so we generally understood. After explanations, they would demonstrate with "like this?" and if it was okay, they would say "ok!" or if it was slightly off, they would use their bodies to explain, which reassured me. I have a fear of heights, but I felt completely fine. Perhaps it was because I felt safe.
Along the way, we could freely take water, mini tomatoes, and macadamia nuts at certain points. However, there wasn’t much time to relax, so we quickly drank and ate before moving on. There were other groups before and after us, so we progressed at a good pace. It seemed there were only two other Japanese people in the group behind us. It was quite pricey, but it was worth it. Even at 71 years old, I managed just fine. I brought my smartphone in a waist pouch. I also had a strap to hang around my neck, but they advised me that the waist pouch was better (in English). We could take photos at key points, and they took pictures for us, which made for great memories.
I have sensitive hands, so I bought floral gardening gloves at a 100 yen shop. They didn’t look great in photos, but I thought it would help with the strain on my hands when holding the rope while climbing. No one else was wearing gloves, but I was glad I used them to prevent hand irritation.
大人5人で参加、最高に楽しかったです。
最初は送迎付きを申し込みましたが、帰り道でカフクエビを食べたくて、変更して現地集合にして、レンタカーで行きました。施設は新しい感じでした。
天候は晴れだったり、曇りだったり、時々雨がぱらついたりでした。
薄着ですから、雨がパラパラでも寒く感じるなーと思ってると、使い捨てポンチョをくれました。すばらしい対応!でも着ると暑い^^;すぐに止む→ま、濡れてもいいやと返しました。
私たちグループは11人(私たち以外に、アメリカ本土からの大人4人と子供2人)ガイドは3人がついてくれました。とても安全に気を配ってて常に確認されてたので安心できました。口コミ通り日本語は通じなかったですが、楽しませようと声掛けや、時に変顔、大事な場面では指さし、何度も説明(英語ですが^^;)などで、だいたい分かりました。説明の後、「こんなふう?」みたいにやってみせると、ok!だとか、ちょっと違うなというときには体を使って説明してくれるので大丈夫とおもいました。高所恐怖症の私ですが全然大丈夫でした。安全と思えたからでしょうか。
途中、ポイントで、水や、ミニトマト、マカダミアナッツが自由に摂れます。でもゆっくりくつろいでる時間はないので、さっさと飲んだり食べたりして次に進む感じです。前後のグループもいるので程よくドンドン進みます。
日本人は私たち以外には、後ろのグループに2人いたようです。
けっこうお高めですが、それだけの価値はあります。71才でも全然平気。スマホはウエストポーチに入れて持っていきました。首からかけるストラップも持ってましたが、ウエストポーチのほうが良いと言われました(英語で^^;)要所要所で撮影できるし、撮ってくれるので記念になりました。
手荒れの私、100均で花柄の園芸手袋買っていきました。写真写りはかっこわるいけど、ロープを持って上に上の時に、手に負担があると思ったからです。手袋してる方はいませんでしたが、手荒れ予防に使ってよかったです。
| Rating: | |
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| Packages: | 現地集合/解散 |
| Attended as: | Friends |
| Posted on: | 2019/01/28 |
| Activity Date: | 2018/06/04 |
Reviewed by: アツハハ
We experienced horseback riding as a family. We went to the polo club by rental car and participated in a tour. The North Shore is truly a wonderful place, and it was an amazing experience to ride along the coast in the pleasant breeze. It was my son and son-in-law's first time riding, but the horses were smart, and they enjoyed it without any problems. Along the way, we took photos, and my son attached a GoPro to his arm to film while riding without any issues. We also had some commemorative photos taken, and even though it was in English, we received various explanations, making it the best memory of our trip to Hawaii.
家族で乗馬体験しました。レンタカーで、ポロクラブへ行き、ツアーに参加しました。ノースショアが本当に素晴らしい場所で、心地よい風の中、海岸沿いを馬で歩けて最高に素晴らしい体験ができました。息子も娘婿も初めての乗馬でしたが、賢い馬で、何の問題もなく楽しめました。途中写真を取ったり、息子はゴープロを腕につけて馬の操作には問題ない状態でビデオを撮ったり、途中記念撮影して下さったり、英語ですが、いろいろ説明してもらいハワイに来た最高の思い出になりました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/01/23 |
| Activity Date: | 2018/08/16 |
Reviewed by: Moon
I previously had a horseback riding experience at Kualoa Ranch, but the movie tour aside, the horseback riding felt very much like a "tourist attraction"—it was crowded, and we all went in a line together.
At Gunstock Ranch, my 2-year-and-10-month-old daughter could ride a pony, while my husband and I chose to ride horses. A staff member walked with my daughter's pony, and we followed behind on our own horses. There aren't many places that allow small children to ride alone, so it was a valuable experience! We chose a 20-minute ride, which was more than enough time for little ones! The grounds are incredibly spacious, allowing us to feel the great outdoors, and afterward, they let my daughter brush the pony and give it treats, which was really friendly of them. I definitely want to go back next time!
*However, there were no staff members who spoke Japanese. I don't think it would be too much of a problem, though.
以前クアロア牧場で乗馬体験もしたのですが、映画地のツアーはともかく乗馬に関しては「観光向け」という感じで、混んでいるし、みんなでぞろぞろ行く感じでした。
このガンストック牧場は2歳10か月の娘がポニー、私と夫は馬と選べて、係の女の人が娘のポニーを引いて歩いてくれ、私たちは後ろから自分たちでついていくという感じです。小さい子1人で乗らせてくれるところはないので、貴重な体験でした!
20分のライドを選びましたが、小さい子には十分すぎる時間です!
敷地はものすごく広くて大自然を感じられるし、終わった後で娘にポニーのブラッシングや、おやつをあげさせてくれたりして、本当にフレンドリーでした(^^)次回も絶対に行きたいです!
※ただ日本語が話せるスタッフさんはいなかったです。
そんなに困る事はないと思いますが。
レビューありがとうございます!お嬢様がポニーライドを楽しんでいただけたことをとても嬉しく思います!
Thank you for your review! We are so glad that your daughter had a good time on the pony ride!
| Rating: | |
|---|---|
| Packages: | 子供向け体験コース(30分) |
| Attended as: | Families |
| Posted on: | 2019/01/23 |
| Activity Date: | 2019/01/11 |
Reviewed by: Francine
Oahu is beautiful and the tour was a Great way to experience it. Unfortunately, it did rain for part of the trip. Greg, our driver and guide is very personable and knowledgeable. He really aims to please. I would say that we were a little too packed on the bus, it would have been preferable to have been on a smaller tour. Overall, you certainly get your monies worth!
Hi Francine,
Thanks for your review of Gregg and our adventure. We currently use a luxury bus that has VERY comfortable seats and plenty of room.
All the Best,
Manager
| Rating: | |
|---|---|
| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/01/21 |
| Activity Date: | 2019/01/18 |
Reviewed by: Rey
I have a fear of heights and can't even ride a Ferris wheel, but after seeing this zip line on TV, I really wanted to try it, so I signed up with my husband. To be honest, I was considering canceling until just before the event.
In the car on the way there, the driver seemed to be giving a tour in English, but I couldn't understand anything. However, I enjoyed the drive, feeling the great nature, which was different from Waikiki.
Once we arrived, the procedures were in English, and I was confused, but I managed to get through it by asking a Japanese participant for help. There were three guides for our group of eleven, and since my husband and I were the oldest, the guides were very kind and attentive to us.
During the initial practice, I hesitated several times, but I thought that if I didn't jump here, there would be no going back (laughs). With each jump, I felt less like I had a fear of heights, and by the end, I was able to fly while spinning the camera with one hand. There were various attractions along the way, and the guides put on performances, making it a lot of fun.
When I signed up, I thought the price was high, but I believe it was worth even more than that. The guides took photos for us, which we could purchase, but I wish there had been videos as well. I definitely want to participate again next time!
高所恐怖症で観覧車も乗れないのにテレビでこのジップラインを見てどうしてもやりたくて主人と申込みしましたが正直直前まで私だけキャンセルしようかと思っていました。
お迎えの車の中では運転手さんが英語でガイドをしていたみたいですが全く解りませんでしたが景色はワイキキとは違い大自然を感じるドライブを楽しむことができました。
着いてからの手続きも英語なので解らず迷っていたら日本人の参加の方に聞きながらなんとか出来ました。
3名のガイドの方に11人のグループで私たち夫婦が最高齢でガイドの方もそれをわかってかとても親切丁寧に接してくれていました。
初めの練習の時何度か躊躇しましたがここで飛ばなければ後がないと思いきりました(笑)
回数を重なるごとに高所恐怖症ではなかったのではと思うくらいで、最後は片手でカメラを回しながら飛ぶこともできました。途中途中いろんなアトラクションがあったり、ガイドさんのパフォーマンスがあったりとても楽しかったです。
申し込むとき料金高いなと思いましたがそれ以上に価値があったと思います。ガイドさんが写真を撮ってくれて購入することができましたが動画もあれば良かったなと思いました。
次回もぜひ参加したいです!!
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/01/20 |
| Activity Date: | 2019/01/12 |
Reviewed by: masakigu
The check-in process using tablet devices and the activities are conducted entirely in English. However, since there are quite a few Japanese participants, it all works out. The safety measures are extremely high to prevent any accidents. About ten people form one group, and three instructors accompany you. By the time you finish the seven courses, there’s a strange sense of camaraderie within the group. There are T-shirts for sale at the shop that the staff also wear, and the design is very nice (I purchased one). The group I joined finished around 12:40, and the return driver asked everyone for their opinions and took us to a restaurant famous for garlic shrimp in the Kahuku area. It turned out to be a very satisfying tour, as we were able to visit a place that would be hard to get to without renting a car.
現地到着後のタブレット端末によるチェックイン作業やアクティビティー中のガイドはすべて英語で行われます。ただし、日本人の参加者もそこそこいる人気のツアーなのでなんとかなります。事故が起きないよう安全に対する配慮は極めて高いです。10名くらいが1グループになってコースを回るスタイルで、3人のインストラクターが帯同します。7本終えるころには1グループに妙な連帯感がでます。売店でスタッフも着用しているTシャツなどが売っているのですが、デザインがとても良いです。(購入済み)私が参加した組は終了時間が12時40分くらいで、帰りの送迎ドライバーさんがみんなに意見を聞き、カフク地区名物のガーリックシュリンプのお店に寄ってくれました。レンタカーを借りなければなかなか行けないお店にも寄れて大満足のツアーになりました。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Solo Travelers |
| Posted on: | 2019/01/18 |
| Activity Date: | 2019/01/14 |
Reviewed by: やっさん
Initially, I thought about taking the bus, but I didn't know how to ride it or the schedule, so I consulted with HIS. They told me it would take a long time and that I wouldn't know how to transfer, which would make it difficult to reach my destination. I even considered canceling. In the end, I decided to take a taxi (which was expensive).
There were seven elderly ladies, all beginners, and at first, they were a bit scared to get on, but they gradually got used to it. The woman who accompanied us was very cheerful, which made it enjoyable and the experience was fantastic (I'm glad we did it).
As they got more comfortable, everyone expressed a desire to go horseback riding and try galloping. While Kualoa is famous, this place felt more local, and Japanese wasn't spoken, but we managed to communicate somehow. There were also small children with us, and they had a great time as well.
最初バスで行こうと思いましたが乗り方、時間がわからずHISで相談しました。そうしたら時間もかかるし、乗換もわからないと着くまでに大変ですよと言われ、キャンセルも視野に入れましたが。急きょタクシー(値段が高い)に
しました。おばあちゃん7名ですが全員初心者、最初は恐る恐る乗っていましたが次第に慣れ、ついていただいた女性の方がとても明るい方なので楽しくなり最高でした。(やって良かったです)
慣れたのか、みなさん乗馬に行って走らせてみたいと言う意見もありました。
クアロアは有名ですが、ここはローカルなようで日本語は通じないですがなんとかコミニュケーションができます。また小さい子供さんもいましたがとても楽しんでいました。
レビューをありがとうございました!またお会いできることを願っています!ガンストックランチスタッフ一同よりマハロ!
Thank you so much for your review! We hope to see you again! Mahalo from the Gunstock Ranch Staff!
| Rating: | |
|---|---|
| Packages: | 体験コース(1時間) |
| Attended as: | Friends |
| Posted on: | 2019/01/16 |
| Activity Date: | 2019/01/12 |
Reviewed by: maikohan
I participated with my fifth-grade niece. At first, she was scared, but after trying it once, she said it was fun! (The first ride was a gentle line, but from the second ride on, it was a decent height and length.) We took a big jeep to the location of the lines after the first ride, so there was no turning back! It’s guaranteed to be exhilarating! Although Japanese is not understood, I was able to enjoy it even though I can't speak English ^_^
小学5年生の姪っ子と参加しました。
姪っ子は、最初は怖がっていたのですが1回すると、楽しい!と。(1回目は緩やかなラインだった為、2回目からは、そこそこの高さ、長さのラインに。)
2回目以降のライン場所まで大きなジープで行くので、後戻りもできません!
スカッと!する事間違いなし!
日本語は通じませんが、英語が話せない私でも楽しめました^_^
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/10 |
| Activity Date: | 2019/01/05 |
Reviewed by: JーH
Concerns for Japanese people:
- Not being able to communicate in Japanese
- Not knowing when to give tips
Is that about it?
It's like a well-trained horse just following the guide. There will probably be various explanations from the guide along the way, but since I can't understand English, there won't be any.
I think it would be good to sell tours that include tips for Japanese customers.
日本人に心配だと思う所
○日本語が通じない
○チップの渡すタイミングがわからない
これぐらいですかね?
よく調教された馬で、ガイドさんの後をついていくだけ
途中、色々とガイド説明があるんだろうけど、英語理解できないので無し
日本人向けにチップ込みツアーの販売が良いと思う
| Rating: | |
|---|---|
| Packages: | サンセットプラン |
| Attended as: | Families |
| Posted on: | 2019/01/10 |
| Activity Date: | 2019/01/07 |
Reviewed by: カミイ
I'm afraid of heights, but I made a reservation because my husband loves this kind of thing and I thought he would enjoy it. At first, I regretted it, but after doing the first practice run, I was surprisingly not scared at all and didn't feel like I was falling, which was a relief. After a while, the scenery was the same, and since there were trees around, it didn't feel high at all. I thought maybe halfway would be enough because I was tired, but it turned out to be a great experience that I'll remember for a lifetime.
高所恐怖症なんですが旦那さんがこーゆうの大好きなので喜ぶかな?と予約しました。
最初は後悔しましたが練習用の1本目をやったら
意外と落ちる感じがなく怖い気持ちは無かったので安心しました。途中からは景色も同じでなんなら木が茂っていたので高く感じなかったし
疲れたのもあり半分でいいかな?とも思いましたが一生に一度のいい体験になりました。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/01/08 |
| Activity Date: | 2019/01/05 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for your patronage.
However, I can imagine how disappointing it must have been to be informed on the day of your reservation that it was not recorded, despite having a confirmed booking.
Upon checking the situation for that day, I found that your reservation through VELTRA was properly received, and a reservation number was issued upon completion of the arrangements. However, it seems that the operating company mistakenly scheduled your reservation for March 15. They recorded that you were not present on March 15, and when you arrived on March 18, it caused confusion. Upon confirming the voucher you brought on that day, it became clear that your reservation with VELTRA was for March 18, and they made urgent arrangements for you to participate.
Normally, we would provide service beyond the usual standards to address such confusion, but I have heard that the staff also displayed an unpleasant attitude, which makes us at VELTRA very sad. Additionally, if there had been a report to VELTRA on March 15, we could have avoided causing you any inconvenience on March 18. I recognize that there was a lack of coordination between VELTRA and the operating company, and I must deeply reflect on this matter. I sincerely apologize once again.
I have sent you a separate email, so I would appreciate it if you could check that for further details. I apologize for making you feel disappointed during your valuable stay in Hawaii. To prevent similar inconveniences in the future, we will work closely with the operating company to ensure that we can provide better service.
Thank you for your understanding.
VELTRA Customer Support
ご利用くださり誠にありがとうございます。
しかしながら、ご予約が確定していたにも関わらず、当日現地にて予約が入っていないと伝えられたため、非常に残念なお気持ちだったかと察します。
当日の状況を確認しましたところ、VELTRAでのご予約は正常に受付をし、手配完了に伴い予約番号も発行されておりましたが、催行会社側で予約を誤って3/15にて手配をしてしまっていたとのことでございました。催行会社側ではお客様が3/15に当然ながらいらっしゃなかったと記録しておりましたところ、3/18にてお越しになられたために混乱してしまったようでございます。当日、お客様が持参されたバウチャーを確認し、VELTRAからのご予約は3/18であったことがわかったために、ご参加いただけるように当日急遽お手配をさせていただいたとのことでした。
本来であれば混乱をお招きしてしまいましたので通常以上にサービスを提供するところであるところ、スタッフも不愉快な態度であったとお伺いしVELTRAとしてもただただ悲しく思います。またVELTRA宛てにも3/15の時点で報告があれば当日3/18にお客様に直接ご不便をおかけすることはなかったことを思いますと、VELTRAと催行会社の連携不足がありましたことについても深く反省しなければならないと認識いたしました。重ねて心よりお詫び申し上げます。
別途メールにてご連絡させていただいておりますので、詳細につきましてはメールをご確認いただけましたら幸いです。
この度は貴重なハワイ滞在期間中にもかかわらず、残念なお気持ちにさせてしまいましたことお詫び申し上げます。
今後同様のご迷惑をおかけしないためにも、催行会社との連携を密にとり、より良いサービスが提供できるように努めてまいります。
何卒よろしくお願いします。
VELTRAカスタマーサポート