Reviewed by: Cowboy Cerrone
Beautiful Ride! We just missed the hurricane that was forecasted to hit the island. There was no rain and the weather was fantastic. We did the beginner ride which took about an hour. We were able to see other animals on the farm. The farm is massive; over 600 acres I believe. Next time I would like to do the intermediate or advanced ride. The staff was very professional and polite. The tour guide was kind enough to give us a background of the history of the farm. I would definitely return and recommend to anybody that this horseback ride was beautiful and romantic. Try the sunset ride if you go with your significant other :)
| Rating: | |
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| Packages: | 2-for-1 Review Rebate Special - Scenic Ride [1 hour] |
| Attended as: | Couples |
| Posted on: | 2016/09/16 |
| Activity Date: | 2016/09/05 |
Reviewed by: Rosemary Quiroz
The scenic tour was gorgeous. Garrett was an excellent tour guide and was very informative. The staff at the ranch are very friendly and professional. I would totally recommend this place.
| Rating: | |
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| Packages: | 2-for-1 Review Rebate Special - Scenic Ride [1 hour] |
| Attended as: | Friends |
| Posted on: | 2016/09/08 |
| Activity Date: | 2016/09/05 |
Reviewed by: 20代後半 女性
Everything was explained in English, but they taught us using gestures and simple words. The staff were very cheerful, and even though all the participants were foreigners, we all had a great time together! Of course, enjoying the breathtaking views was wonderful, but climbing and descending using ropes and crossing the suspension bridge were all fun too! I highly recommend it!
説明などは全て英語でしたが、ジェスチャーや簡単な単語で教えてくれました。スタッフの方もとても明るく、参加者は全員外国人でしたがみんなで和気あいあいと楽しむことができました!
絶景を楽しむことはもちろん、ロープを使って登ったり降りたり吊り橋を渡ったり、全て楽しかったです♡おすすめです!
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2016/09/04 |
| Activity Date: | 2016/09/01 |
Reviewed by: 初ハワイ
You can enjoy both the magnificent scenery and the zip line. The entry is in English on a tablet, so it's a bit hard to understand. It took about five days for the photos to be uploaded after I requested them.
雄大な景色とジップラインの両方が楽しめる。
エントリーがタブレット(英語)なので少しわかりにくい。
写真を頼んでからサーバーにアップされるまで5日くらいかかった。
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2016/08/31 |
| Activity Date: | 2016/08/18 |
Reviewed by: Megan NZ
I booked this for my teenage daughter and I and we loved it!
The ranch is gorgeous and the scenery was amazing. The horses are beautiful and well cared for and the staff are patient and really nice.
Would definitely recommend this to anyone. We did the 1 1/2 hour scenic ride which is perfect for beginners and riders with minimal experience.
| Rating: | |
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| Packages: | Premium Daytime Scenic Ride (1.5 Hour) |
| Attended as: | Families |
| Posted on: | 2016/08/30 |
| Activity Date: | 2016/08/26 |
Reviewed by: Brian
I highly recommended the round the island day tour. Justin was our tour guide, and his encyclopedic knowledge and commentary made the day very memorable.
| Rating: | |
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| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Couples |
| Posted on: | 2016/08/30 |
| Activity Date: | 2016/08/25 |
Reviewed by: Erin
Fun day off activities. Good driver and guide, well organised, good options of activities. Saw a variety of different beaches including sea turtles.
| Rating: | |
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| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Couples |
| Posted on: | 2016/08/28 |
| Activity Date: | 2016/08/03 |
Reviewed by: あっきー
It took about an hour and a half to arrive without getting lost from Waikiki. I was really anxious since it was my first time renting a car and I wasn't used to the navigation system, but I was relieved to find it in such an easy-to-find location. I was about ten minutes late for the meeting time, which pushed past the scheduled start time, but we were able to start horseback riding without any issues. There were no Japanese staff or participants who spoke Japanese, but as long as you know some basic English words, communication wasn't a problem.
The ranch is very spacious, and there are plenty of animals like goats and birds roaming around, which is quite soothing. The horseback riding lasted an hour and a half, and for someone who hasn't ridden in a while, it was a sufficient amount of time to the point where my backside started to hurt. When we reached the top of the mountain, we were able to see the ocean, which was a beautiful spot for photos.
I enjoyed horseback riding at a leisurely pace, and on the way back, we were able to stop by the nearby North Shore. Compared to other optional tours where you have to stick to a schedule with others, this experience allowed us to move at our own pace, making for a day that felt relaxed both in mind and time. If I were to go horseback riding in Hawaii again, I would definitely want to come back here.
ワイキキからレンタカーで1時間半ほどで迷わず到着しました。
初めてのレンタカーでナビにも慣れないままのレンタカーでとても不安だったのですが本当に分かりやすい場所にありホッとしました。
集合時刻に10分ほど遅れて予定開始時刻を過ぎましたが問題なく乗馬を開始できました。
スタッフや他の参加者に日本人や日本語が通じる方はいないのですが、最低限の英単語を知っていれば会話も問題なかったです。
牧場はとても広く、ヤギや鳥など動物もたくさん放牧されていて癒されます。
1時間半の乗馬でしたが久々に乗馬をしたわたしはお尻が痛くなるほどの十分な時間の乗馬でした。
山の頂上へ行くと海が見えるとてもきれいな場所で写真も撮って頂けました。
時間たっぷり乗馬を楽しめ、帰りは近くのノースショアへ立ち寄ることができ、他の方と行動を共にするオプショナルツアーよりこちらの方が自分たちのペースでゆっくり自由に行動ができ、心にも時間にも余裕のあった1日でした。
ハワイで乗馬をするならまたここでしたいです。
| Rating: | |
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| Packages: | 体験コース(1.5時間) |
| Attended as: | Families |
| Posted on: | 2016/08/25 |
| Activity Date: | 2016/07/28 |
Reviewed by: Hiro
My first time on a zip line. I participated with my wife, and it was so much fun. At first, I was nervous, but once you slide once, you quickly get used to it. Our group consisted of eight foreigners and the two of us, totaling ten people. The oldest participants were probably a couple in their 70s, which was quite surprising. However, we all managed to enjoy the zip tour together safely. The guides explained everything in English, so I didn't understand everything, but it wasn't a problem as I could follow along by watching their gestures. Along the zip line, there were places to drink water and enjoy natural nuts, as well as snacks like tomatoes and apple bananas, adding a bit of a walking atmosphere to the experience. One of the guides was called "Captain," and he really livened up the tour. If you go next time, try to find that Captain. If you meet him and say "いっぱいたのしい" (it's so much fun) in Japanese, I think you'll become friends right away. I plan to participate again if I have the chance.
生まれて初めてのZIPLine。妻と二人で参加しましたが、とっても楽しかったです。最初は緊張しますが、1回滑ればすぐに慣れます。私らの組は、外国人の方8名と私たちの10名でした。最高年齢は、たぶん70代の老夫婦の方で、こちらの方が、もうビックリでした。でも無事、皆で楽しくZIPツアーを体験することができました。ガイドは全員が英語で説明されるので、内容はよく分かりませんが、身振りを見ていれば問題ありません。ZIPLineの途中で、水を飲める場所や自然のナッツを食べれたり、トマトやアップルバナナをつまめるなど、ちょっとした散歩的な雰囲気も味うことができます。ガイドさんの中に「隊長」と言われる方いて、ツアーを盛り上げてくれました。今度行かれる方は、その隊長を探してみてください。隊長と逢えたら「いっぱいたのしい」と日本語で言えば、直ぐに仲良くなると思います。また機会があれば、参加しようと思っております。
| Rating: | |
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| Packages: | 現地集合/解散 |
| Attended as: | Couples |
| Posted on: | 2016/08/21 |
| Activity Date: | 2016/08/16 |
Reviewed by: ラッキー☆ヒルヲ
There are fewer Japanese speakers, and most of the explanations are in English, but that's great! I can't speak English, but the staff is friendly, and the international participants are wonderful. I'm a bit anxious about the pickup always taking more than 30 minutes, but since it's Hawaii time, it doesn't bother me. The scenery is amazing! Even with a little rain, it's still fantastic! My friend, who was scared at first, mastered the backward leg lift by the end! They were shouting "Always climb!" during our stay in Hawaii.
日本の方が少なく、ほとんどの説明が英語ですが、それがいい!
英語は話せませんが、スタッフがフレンドリーに接してくれるし、参加者の海外の方も、最高です。ピックアップが、いつも30分以上、待たないといけないのが不安になります。ハワイタイムなので気になりませんが。
景色も最高!少し雨が降っても最高!怖がっていた友人も最後は後ろ向きの足上げをマスター!
Always climb!とハワイ滞在中叫んでいました。
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2016/08/11 |
| Activity Date: | 2016/08/05 |
Reviewed by: Mark Castro
Do yourself a favor and do this! Amazing fun and test you a little.
| Rating: | |
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| Packages: | Zipline with Pick-up from Waikiki |
| Attended as: | Couples |
| Posted on: | 2016/08/07 |
| Activity Date: | 2016/08/02 |
Reviewed by: がりちゃん
As others have mentioned, absolutely no Japanese was understood! Aside from us, all the participants were foreigners.
During the pickup, there was a slight delay, but since they called out "Zipline!" there was no confusion.
Because the location was in the North, the weather was unstable, and it started pouring rain halfway through. I didn't bring a change of clothes, so I ended up soaking wet and had to buy a T-shirt there. I think it's better to bring a change of clothes when the weather looks questionable. Also, while traveling in the jeep, mud splattered everywhere, making me all muddy.
The mud was quite sticky, so my jeans, T-shirt, and shoes got really dirty. It would have been nice if it had been sunny, but please be careful after rain or when it’s raining (laughs).
There were only a few snack and juice vending machines on site, and while there were some water and bananas available along the way, they didn't look appetizing, so I didn't eat them. It might be a good idea to bring some light snacks if lunch is going to be late.
Since it was my first time on a zipline, I had a lot of fun.
他の方が書いてらした通り、全く日本語が通じません!参加者も私達以外は全て外人さんでした。
ピックアップの時はやはり少し遅れてのお迎えでしたが”ジップライン!”と呼んで頂けたので、迷う事はありませんでした。
場所がノースだった為、お天気が不安定で途中から大雨でした。着替え等を持って行ってなかったので、ビショビショになり向こうでTシャツを買う事になりまた。お天気が怪しい時は着替えを持参した方がいいと思います。あと、ジープでの移動中も泥が飛んで来てベチョベチョになりました。
泥がねっちょりしてるので、ジーパンやTシャツや靴の汚れが酷かったです。
晴れていたら良かったのでしょうが、雨や雨上がりの後は気を付けて下さいね(笑)
現地にはちょっとしたスナックやジュースの販売機しかないので、(途中にお水やバナナは置いてありましたが、食べようとは思えない状態だったので、食べてません)お昼がまたがる時は軽食持参がいいかもです。
ジップライン自体が初めてだったので、楽しかったです。
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2016/08/07 |
| Activity Date: | 2016/08/01 |
Reviewed by: Kelcie
The staff was so friendly and knowledgable! They made everyone feel safe, and provided pictures they took of everyone! An unforgettable experience, and I can't wait to go again!!
| Rating: | |
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| Packages: | Pelagic Shark Dive Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2016/08/06 |
| Activity Date: | 2016/07/17 |
Reviewed by: Noboru Hatori
We booked the North Shore Keana Farms Zipline Adventure (7 lines) / Standard (with transportation) for four people at my daughter's request. On the day of the tour, the shuttle bus arrived an hour late at the pickup location. (I could communicate in English a bit, so I was able to call multiple times to ask about the delay, but regular Japanese tourists would have been left feeling anxious with no way to get information.) After that, the vehicle we departed in had a flat tire on the coastal road, which almost led to a serious accident! We had to deal with another vehicle in a panic! Although we were initially told we would return by 2:00 PM, we were alarmed to hear it might be around 5:00 PM, which caused us to rush to cancel our dinner reservation. In the end, we returned around 3:00 PM. While the activity itself was somewhat satisfying, I believe the level of pickup service and ensuring the safety of travelers was extremely low. We would not recommend this tour to others.
ノースショア・ケアナファーム ジップライン・アドベンチャー(7本) / スタンダード(送迎付きプラン)に娘の希望で4人申し込みました。当日送迎バスが一時間遅れでピックアップ場所に到着。(多少の英会話ができるのでTELで何度も遅れについて聞けましたが一般の日本人旅行者では何もできず不安だけが募る状態でした)その後出発した車は前輪がパンク海岸沿いの道だったので間一髪大事故になるところでした!!代わりの車をまたまた末事態に!!14:00帰着予定も初めに17:00頃と脅かされ予約の夕食のキャンセルなど大慌て結局15:00頃帰着しました。アクティビティそのものはそれなりに満足したようですがピックアップや旅行者の安全確保にきわめて低レベルであると思います。私たちはこのツアーを他の人に勧める事は無いでしょう。
Thank you very much for participating in the tour.
However, I sincerely apologize for the delays in pick-up and the unfortunate incident of a flat tire during the transfer, which may have caused you to feel uneasy, despite your enjoyment of the activities themselves.
As you mentioned, to ensure a safe experience for all participants, it is essential that all tours and activities we provide meet safety standards. We will work together with the local operating company to improve our services and prevent similar inconveniences in the future.
Thank you for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、アクティビティ自体はお楽しみいただいたにも関わらず、お迎えの遅延、更には道中に送迎車のタイヤがパンクするなど、不安なお気持ちにさせてしまいましたこと、心よりお詫び申し上げます。
お客様のおっしゃる通り、安心してご参加いただくためにも、ご提供しております全てのツアーやアクティビティの安全面が確保されているべきですので、今後同様なご迷惑をおかけしないためにも、現地催行会社と共に、サービスの向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2016/08/05 |
| Activity Date: | 2016/08/02 |
Reviewed by: かっちん
I participated with a friend.
The zip line itself is absolutely amazing!
Maybe the sun was stronger than we expected, but when we got back, both my friend and I had terrible sunburns on our arms... (laughs)
We slid down a total of seven lines, and the views, distances, and heights were all different, making it a truly fun and fantastic aerial walk!
Taking that first step is incredibly scary.
But once you calm down, you realize you're securely strapped to the wire... I felt that way from the second line onward. ^ ^
However, the pickup time was just so delayed!
It was scheduled for 7:45, but after 30 minutes, they still hadn't arrived. I called and was told to wait, so I was worried while waiting, and they finally showed up an hour later (at 8:45).
Apparently, there was a traffic jam... It was really stressful not having a way to contact them on-site.
Also, on the way there, we had to wait for another car due to vehicle trouble... we ended up waiting for about 30 minutes. (laughs)
When we arrived, there wasn't much said, and we just checked in quickly...
But despite all that frustration, it was so great that I forgot about it!
All the instructors were very kind as well. ^ ^
友人と2人で参加してきました。
ジップライン自体はものすごく最高です!
思っている以上に日差しが強かったのか、帰ったら友人と腕周りが日焼けで大変なことになってました…(笑)
計7本を滑りましたが、見る景色や距離、高さなど色々あり本当に楽しい、最高の空中散歩です!
初めの1歩目を踏み出すのはものすっごく怖いです。
ただ冷静になれば、しっかりワイヤーに体括られてるしな…2本目からは思えました。^ ^
ただ。
ピックアップの時間が、とにかく!遅れてました。
7:45予定でしたが、30分経っても来ず、電話を掛けて、待っててくれとの事だったので、心配しながら待ってると1時間後(8:45)に来ました。
どうやら渋滞で混んでいたらしいですが…現地で連絡の手段がないと物凄く焦りました。
後は、向かっている途中で車のトラブルで別の車を待つことに…これまだ30分くらい待ちぼうけでした。(笑)
着いて何か言われる訳でもなく、速攻チェックインして…って感じでした。
ただ、そんなモヤモヤも忘れさせてくれるくらい最高です!
インストラクターの方々もみなさん、優しい方です^ ^
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2016/08/04 |
| Activity Date: | 2016/08/02 |
Reviewed by: Hugh
I got fully fascinated by this Keana Farms Zipline adventure program. I become one of serious fans of Keana Farm Zipline. It was very exciting experience and the best activity that my famaily got during this summer vacation in Hawaii. Thx for every rangers (especially Ms.Princess). Hope we will be there soon again.
| Rating: | |
|---|---|
| Packages: | Zipline Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2016/08/01 |
| Activity Date: | 2016/07/23 |
Reviewed by: tetsunosuke32
During our stay in Hawaii, we booked this tour at my daughter's request. We found a zipline-only tour with pickup from Waikiki at Keana Farms. It seems there is also a reservation booth on the 1st floor of the Royal Hawaiian Center in Waikiki, but since I usually book with VELTRA, I felt secure making the reservation.
Perhaps it's still not well-known among Japanese travelers? The shuttle bus and at the site, we only encountered people from Europe, America, and Australia, and did not meet any Japanese guests. By the way, check-in and explanations are all in English, but the staff are very friendly, so even basic English is sufficient (laughs).
The travel time from Waikiki is about 1.3 hours one way, with a waiting time on-site (including gear preparation) of about 30 minutes, and the zipline experience with seven lines (the longest being about 1200 meters?) takes around three hours. The movement between ziplines is on foot, but there are enough features to enjoy. There are also two or three water stations, so all belongings, including water, can be stored for free at the counter before departure.
For clothing, a T-shirt and pants that can get dirty, along with athletic shoes or sneakers, are necessary. My daughter bought inexpensive items at H&M in Waikiki to prepare (sweat). Also, if you want to take photos with a camera or iPhone, a neck strap is needed.
The thrill of sliding down towards the ocean is amazing, and the scenery is something you absolutely cannot experience in Japan! I highly recommend it.
ハワイ滞在中に、娘のリクエストでこのツアーを申し込みました。
ワイキキから送迎付きでジップラインだけのツアーを探しケアナファームを見つけました。ワイキキのロイヤル・ハワイアン・センター1Fにも予約ブース?があるようですが、いつもお願いしているVELTRAさんも取り扱っていたので安心して予約できました。
まだ、日本の方々には知られていないのか?送迎バス、現地においても欧米豪の方ばかりで日本人の方とお会いすることはありませんでしたね。ちなみにチェックインや説明などは全て英語ですが、スタッフが非常に親切なのでカタコト程度の英語でも大丈夫でした(笑)
ワイキキからの移動片道:約1.3時間、現地待ち時間(装具の準備を含め):約30分、ジップライン7本(最長1200m?):約3時間、バギーでの移動は最初のみで10分程度でした。
ジップライン間の移動は徒歩ですが、それなりに仕掛けがあって楽しめます。また、給水ポイントが2、3か所ありましたので、水を含めた荷物は全て出発前に無料でカウンターが預かってくれます。服装は汚れても良いTシャツ・ズボンに運動靴かスニーカーが必要です。娘はワイキキのH&Mで安価なものを購入し準備してました(汗)。あと、カメラやiPhoneで撮影するなら首からのストラップが必要ですね。
海に向けて滑り下りる爽快感は最高です、また日本では絶対体験できない景観も素晴らしいですよ!!おすすめします。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2016/07/31 |
| Activity Date: | 2016/07/20 |
Reviewed by: オオウチ
I rode at Sweetheart for two days on July 11 and 12 (the canter course was an additional $10). It takes about two hours to get there from Ala Moana by The Bus. There were a lot of children, possibly because Hawaii's schools are on summer break. When we arrived, there was no one at the reception. After informing a wandering person that we had a reservation, a staff member came out, and we signed a waiver before preparing the horses. The four of us enjoy riding outside both domestically and internationally, so we came here intending to gallop. As expected, we were able to ride at speeds of 40 km or more. However, I think it's important to inform the guide about the speed you are comfortable with, as it can be dangerous if you haven't experienced this level of speed beforehand. The canter within the riding club is limited to about 20 km, which feels like shifting from third to fourth gear in a car. We had lunch on a hill overlooking the North Shore, but the lunch box in the horse's saddle pocket got all mixed up due to the up-and-down vibrations. On the second day, we decided not to bring lunch and ate after returning. Also, the stirrups are often too long for Japanese riders, so if they don't fit, it's important to adjust them (or switch to a child’s saddle if adjustments aren't possible) to avoid falling off during canter or gallop. I believe it's better to communicate, even in broken English, regarding speed and other matters, as accidents are the rider's responsibility. Compared to riding in Japan, the sense of freedom is completely different, making it an excellent ranch for those who want to ride fast. (The walking course is just for walking, and the canter course is optional.) It's a pity that the time for each course is predetermined, limiting the options available.
7/11,12の2日間スイートハート(キャンターコースはオプションで$10アップでした)で騎乗。The Busでアラモアナから2時間で行けます。ハワイの学校が夏休みに入ったのか子供たちがいっぱい。我々が着いても受付に誰もいません。うろうろしている人に「予約している」と告げるとスタッフが出てきて免責の書面に各人サインしてから馬の準備。我々4人は内外地で外乗で走ることを楽しんでいますので、ここでもギャロップで走るつもりで来ました。内容は予想通り40Kmかそれ以上のスピードで走ることが出来ました。ただし、事前にこの程度の速度を経験していないと危険ですので、ガイドさんにはどの程度で走るかを指示しておく必要があると思います。乗馬クラブのラチ内での駈足は20Km位までですので車で言うとギアが3速から4速に上がる感じです。途中ノースショアの景色を見下ろせる丘でランチですが、馬のゼッケンのポケットに入れてあったランチボックスの中が上下の振動でグチャグチャになっていました。2日目はランチを持って行かないで戻ってから食事にしました。また、鐙は日本人には長すぎることが多いので、自分に合わない場合は妥協しないで調節(調節出来ない場合は子供用の鞍に替えてもらう)しないとキャンター、ギャロップでは落馬につながります。速度の点も含めて片言ででも英語で意思疎通が出来た方が良いと思います。事故は自己責任ですので。日本での外乗と比べて解放感がまったく違い、速く走りたい方には絶好の牧場です。(歩くコースは歩くだけ、キャンターコースはオプションです)コースによって時間が決まっており選択の巾が少ないのが残念です。
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| Packages: | 貸切 昼食付きコース(2時間) |
| Attended as: | Friends |
| Posted on: | 2016/07/29 |
| Activity Date: | 2016/07/12 |
Reviewed by: あああ
I chose this place because they offered transportation. The pickup was at 7:45, so I arrived early at 7:30. As soon as I got to the pickup location, the shuttle van arrived and said, "Hurry up and get on!" I showed my voucher just in case, but I was glad I arrived early and was able to get on!
Next, after arriving at Keana Farm, when I showed my voucher at the reception counter, I was told there was a translation fee of $30. I thought, "Is this an additional charge?" and said NO, which made the staff look troubled. It turned out there was no additional fee, and when I showed my voucher at a different counter, I was checked in smoothly. At the reception, I was told, "After checking in on the iPad, please wait in the area with benches," so I used the restroom and left my luggage at the reception to wait. I waited for almost an hour. There was a monitor in the waiting area displaying my name and time. When the time approached, I would be fitted with the equipment. Since there was no announcement from the guide, I told a nearby guide, "I think I'm next," and a lovely guide responded in Japanese, saying, "I'm in charge of the Japanese guests." It was nice to have translation included in the plan. This guide also accompanied me during the zip line, which made me feel at ease. Since I was the only Japanese person there, I felt it was a luxury.
The zip line experience was very enjoyable. I would give it four stars. Sliding through the farm felt great, and I could see the ocean, mountains, and fields; it went by in no time. Although not fluent, the explanations in Japanese were very reassuring. I think anyone with enough stamina to walk up about three flights of stairs can enjoy it fully.
Basically, everything was in English from the transportation to the equipment fitting, and after the zip line, I was left on my own. The Japanese guide appeared when it was time to put on the equipment, and while we were saying how much fun we had at the end of the tour, they disappeared before I could even give a tip.
They took photos during the zip line, which you can purchase. I decided to buy the photos and paid on the spot. I was told that I would receive the data right away, but it didn't come. I thought it would be a problem if I had given the wrong email address when I purchased them, so I sent a message through the CLIMB Works website's contact form saying, "I bought the photos, but have they been sent?" However, I received no reply. Since I can't speak English, I thought calling would be futile, so I gave up. But a few days later, I received the photos! I was relieved! Initially, I would have given it one star, but I changed it to four stars.
送迎付きだったのでここを選びました。
まずピックアップが7:45だったのですが早めに行こうと7:30に到着しました。するとピックアップ場所到着してすぐ送迎のバンが来て「急いで乗って!」と。一応バウチャーを見せましたが、早く来て良かったよ!乗れて良かったよ!思いました。
次にケアナファーム到着後、受付カウンターでバウチャーを見せたらトランスレーション$30だと言われました。追加料金?と思いNOと言ったら困った顔をされました。やはり追加料金はなかったようで別のカウンターにバウチャーを見せたらすんなり受付されました。受付で「iPadでチェックインしたらベンチのあるところで待ってて」と言われ、トイレを済ませ荷物は受付に預けて待ちました。1時間弱くらい待ちました。待ってる場所にモニターがあり自分の名前と時間が表示されています。時間が近づいたら装備をつけてもらいます。ガイドさんから声かけは無かったので「私は次だと思う」と近くにいたガイドさんに言うと、別の可愛らしいガイドさんが「日本人担当です」と日本語で声をかけてくれました。プランに翻訳が込みなんですね。このガイドさんがジップラインも一緒にまわってくれたので安心でした。日本人は私だけだったので贅沢だなと思いました。
その後のジップラインはとても楽しかったです。星も☆☆☆☆です。農園の中を滑るのはとても気持ちが良く、海も山も畑も見えて、あっという間でした。流暢ではないですが日本語で説明してくれるのはとても安心でした。階段で歩いて3階くらいまで上れる体力があれば十分楽しめると思います。
基本すべて英語で送迎〜装備装着とジップライン終了後はほったらかしです。日本語ガイドさんは装備をつけてくれる時に現れてツアーが終わって楽しかった!とか言っている間にチップを渡す間もなくいなくなっていました。
ジップライン中に写真を撮ってくれて、その写真を購入できます。
写真購入を決め、その場で支払いました。データで貰えるという事で、すぐに送ると言われたのですが、送られて来ず、購入の際に伝えたメールアドレスを間違えていたら困ると思いCLIMB Worksのホームページのお問い合わせから「写真を買ったんだけど、送ってくれましたか?」とメッセージしましたが何の返信もありませんでした。わたしは英語が話せないので電話してもきっと会話にならないと思い諦めていましたが、その数日後に写真を送ってもらえました。良かったです!はじめは☆1でしたが☆4に変えました。
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| Packages: | 送迎付き |
| Attended as: | Solo Travelers |
| Posted on: | 2016/07/23 |
| Activity Date: | 2016/06/29 |
Reviewed by: Sergio
Had a great time. People are warm and make it easy to enjoy the excursion. Beautiful scene. Unforgettable experience. Recommend very highly.
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| Packages: | Zipline Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2016/07/18 |
| Activity Date: | 2016/06/21 |
Reviewed by: Amy Dean
My kids said this was the experience of a lifetime! Water was a little rough so if you suffer from sea sickness I would recommend medication but the overall experience was worth every minute. We did some sort of excursion almost every day and my family loved this!!
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| Packages: | Shark Cage Diving (50% Capacity) |
| Attended as: | Families |
| Posted on: | 2016/07/17 |
| Activity Date: | 2016/06/21 |
Reviewed by: リンリン
I finally experienced ziplining!
We went by rental car without any shuttle service.
The location was easy to find. Everything on-site was in English, so there were moments of confusion (laughs), but it all worked out! The staff were bright, kind, and reliable, which made up for it! The scenery is truly amazing. There’s also a bit of an obstacle course that takes about three hours. If you're not afraid of heights, you'll be fine.
You can definitely enjoy nature to the fullest!
念願のジップライン体験してきました!
私達は送迎なしで レンタカーで行きました。
場所もわかりやすかったですよ。現地は全て英語なので なんだかさっぱり(笑)な事もありますが
なんとかなります!そしてそれをカバーするくらい
スタッフは明るく優しく頼もしい!景色も本当に最高です。3時間位でアスレチックの部分も少しあり。高所恐怖症でなければ大丈夫です。
自然を満喫できること間違いなし!です!
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| Packages: | 現地集合/解散 |
| Attended as: | Couples |
| Posted on: | 2016/07/15 |
| Activity Date: | 2016/07/11 |
Reviewed by: Alicia
Great place to zip line...Staff was great. We had tour guides Sage, Danny and Asia. Awesome people and very friendly, the learned our names from just the first zip line. I wouldn't book through Veltra (sorry they were nice) however Climb Works has a greater military discount; 25% trumps 10% any day, wish I knew that. It was a great adventure overall! I would do it again.
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| Packages: | Zipline Adventure |
| Attended as: | Couples |
| Posted on: | 2016/07/14 |
| Activity Date: | 2016/07/11 |
Reviewed by: Gary
This tour was our family favorite. The time flew by as we moved from line to line. The crew was a lot of fun and very helpful! I can't wait to go again.
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| Packages: | Zipline with Pick-up from Waikiki |
| Attended as: | Families |
| Posted on: | 2016/07/13 |
| Activity Date: | 2016/06/20 |
Reviewed by: Sarah
It was really amazing. The guys were really nice and funny, answering every questions. We stayed really long in the cage and at no time we felt unsecure. We saw many sharks all around the cage and coming close to the boat. If you can, ask for them to take the pictures with a gopro, they'll be a lot and you won't have to worry about it.
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| Packages: | Shark Cage Diving (50% Capacity) |
| Attended as: | Friends |
| Posted on: | 2016/07/09 |
| Activity Date: | 2016/06/13 |
Reviewed by: JLW
This tour turns everything you think you knew about sharks completely on its head. After a short ride out from the harbor, you arrive at your snorkel site. You quickly and quietly get in the water (with no cage!) and voila, you are swimming with 5-8 foot sharks all around. This was a very professionally run and awesome adventure on the North Shore. Highly recommended to anyone with a sense of adventure.
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| Packages: | Pelagic Shark Dive Tour |
| Attended as: | Friends |
| Posted on: | 2016/07/08 |
| Activity Date: | 2016/06/20 |
Reviewed by: ハワイ大好き
I wanted to try ziplining, so I booked a package that included transportation. The pickup time was punctual. There was one Japanese couple, and the rest were all foreigners. Although the explanations were only in English, they were easy to understand with gestures. (It might be tough if you don't understand any English at all.) The staff were cheerful and kept the energy up, so I enjoyed the tour the whole time! The first line was scary, and I had a hard time jumping off, but from the second line on, it was fun to glide, and I wasn't scared anymore. I was able to slide backward and even upside down.
ジップラインをやりたくて送迎付きを申し込みました。
ピックアップの時間も時間通りでした。
日本人カップルが一組おり、後は外国の方ばかりでした。
英語でしか説明されないのですか、身振り手振りで分かりやすく説明してもらえます。
(全く英語が分からないと大変かもしれません)
スタッフも明るく、盛り上げてくれるのでツアー中ずっと楽しめました!!
1本目は怖くてなかなか飛び降りる事が出来なかったですが、2本目からは滑る事が楽しくて怖さはありません。
後ろ向きで滑ったり、逆さに滑ったり出来るようになりました。
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| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2016/07/07 |
| Activity Date: | 2016/07/01 |
Reviewed by: cueno
Driver only spoke of food! Then it was not very clear on what was included so we missed the food trucks and NO lunch (after all talk and no food).
Aloha Ms Cueno, we are very sorry to hear that the driver was not clear about things an only talked about food.
We will definitely talk to him about it.
Just to be clear, the tour package you bought included the kayak plus the admission to the falls park, but did not include a free lunch on us.
Some of the other customers use only one activity and have lunch on us -in lieu- of the second activity . Is this where the confusion started?
Our manager will call you to clarify everything with you.
Much aloha
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| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Families |
| Posted on: | 2016/07/06 |
| Activity Date: | 2016/06/29 |
Reviewed by: Bob R.
This was the best zip line experience I've ever done. Each line was a blast, the crew was fun to hang out with and they gave us drinks and food from the farm we flew over. The adventure of going from station to station was also fun. As the course went on they build your confidence to try new fun ways to fly. The views are spectacular of the North Shore. This experience is well worth the drive from Waikiki.
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| Attended as: | Couples |
| Posted on: | 2016/07/01 |
| Activity Date: | 2016/06/28 |
Reviewed by: ももも
I was anxious because I couldn't communicate, but the instructor was very kind and attentive, so there were no problems at all.
Jumping from the top of the mountain was a very pleasant and enjoyable experience.
I brought my phone to take pictures, but I recommend not bringing it because if you drop it, it would be a serious issue.
言葉が通じないので不安だったがインストラクターの方はとても優しく丁寧だったのでなんの問題もなかった
山の上から飛ぶのは非常に気持ちよく楽しい体験をすることができました
写真を撮るために携帯を持って行ったのですが落としたらシャレにならないので持って行かないことをおすすめします
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2016/06/18 |
| Activity Date: | 2016/06/11 |
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Mahalo for taking the time to write a review. We appreciate it so much. Happy to hear you enjoyed your mother / daughter time. We hope to see you again soon.