Reviewed by: hisae
Last time, I signed up for the seaside tour, but this time I wanted to ride horses for a longer period, so I participated in the canyon tour. I was very satisfied with the long horseback riding. This canyon tour does not require helmets. There were exciting moments as the horses would eat grass, which was a bit nerve-wracking but fun. It mentions that the tour is in English only, but the guide provided simultaneous interpretation, so there were no issues at all. Besides horseback riding, they also took us to Mackey's Shrimp and Aoki Shave Ice. The tour guide, Nakama, has excellent service spirit. I plan to participate again in November, and I hope to have Nakama as my guide again!☆
前回はこちらの海辺ツアーを申し込んだのですが、もう少し乗馬を長時間したいと思い、今回の渓谷ツアーに参加しました。
長時間馬に乗れて大満足。こちらの渓谷ツアーは、ヘルメットなしです。
馬が草を食べたりしてしまうのでハラハラ楽しいハプニング。
英語のみと記載がありますが、ガイドさん?が同時通訳してくれるのでまったく問題ないです。乗馬以外にもマッキーズのシュリンプや、青木シェイブアイスのお店にも連れて行ってくださいました。添乗員のナカマさん、サービス精神が素晴らしいです。
11月もまた参加しようと思っているので、その際はまたナカマさんがいいです☆
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2014/07/20 |
| Activity Date: | 2014/07/08 |
Reviewed by: kitty
We went out to sea on a boat that can hold about 20 people, crossing rough waves. We were the only Japanese there. We were divided into three groups and entered the cage in turn. The sharks gathered due to the sound of the boat's engine, so we were able to see many of them! They are not carnivorous and are said to be a type that does not attack humans, so we could enjoy it with peace of mind. While waiting on the boat and inside the cage, it rocked quite a bit, so almost everyone got seasick. Everyone who was lively and energetic on the way out was silent and exhausted on the way back... it was a good memory (laughs). As noted in the precautions, it's definitely better to take motion sickness medication. Also, it can get cold if the wind is strong, so I think it's a good idea to bring something to wear and a bath towel to dry off quickly.
20人乗りくらいのボートで荒波をこえ沖まで出ました。
日本人は私たちだけでした。
3グループに分けられ、順番に檻に入ります。
サメはボートのエンジン音で集まってくるのでたくさん見れました!
肉食ではないので人は襲わない種類らしく、安心して楽しめました。
待っている間のボートも、檻の中も、かなり揺れるのでほぼ全員船酔いしてました。
行きはノリノリで元気だったみんなが帰りは無言でぐったり。。。いい思い出です(笑)
注意事項にもあるとおり、酔い止めは絶対飲んだ方がいいですね。
あと、風が強いと寒いので羽織るものとすぐ体をふけるようにバスタオルは持って行った方がいいと思います。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/07/19 |
Reviewed by: かーぼ
We participated as a family of three, and we were given a thorough tour of various attractions in Hawaii. It was a packed tour! We had a great time!!
親子三人で参加しました、ハワイの様々な観光地を丁寧に案内していただき、盛り沢山なツアーでした!とっても楽しかったです!!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2014/07/17 |
| Activity Date: | 2014/06/20 |
Reviewed by: ノラ^^
Walking along the shaded area by the sea is comfortable, with a pleasant breeze and stunning views! I even saw a turtle.
Getting a helmet at the hut and being able to start riding just five minutes after a brief explanation is great; there's no waste of time. The two women accompanying the horseback riding were also very nice.
The restroom is dirty, so it's better not to use it.
As for plans other than horseback riding, they are the same as other places on the North Shore, so there are no significant pros or cons. The driver and guide kept explaining things so we wouldn't get bored, which made it enjoyable. No complaints at all!
海沿いの木陰を進むので、暑くない、風が気持ちよく景色も最高!!カメもいたよ。
小屋でヘルメットもらって、説明5分ですぐ乗馬できるのもいい、無駄がないです。乗馬に付き添ってくれる女性2名も感じがいいw
トイレは汚いので使用しない方がいいです。
乗馬以外のプランは、ほかのノースショアと同じですから、良し悪しはないです。運転手 兼 案内人さんがず~~~っと退屈しないように説明をしてくれていて楽しかったです。文句なしです!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2014/07/16 |
| Activity Date: | 2014/07/12 |
Reviewed by: Patty Carrillo
The Polynesian tour was great. This was our 2nd time going, but our grandson's first. He had a great time. We also upgrade with tour and our guide was fabulous,he knew his history of the islands. The luau and the food was good, we didn't try any poa. The students there serving were very helpful and good service. The best of all was the night show, loved it. Bus was on time. Our tour guide made it interesting on our way to the Polynesian Cultural center. Great tour to take. Though it was a long day, it's worth it.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families |
| Posted on: | 2014/07/15 |
| Activity Date: | 2014/06/21 |
Reviewed by: Andi
We had family visiting from the mainland, so we went for a ride along the beach and had an absolutely fabulous time!
| Rating: | |
|---|---|
| Packages: | Standard Daytime Horseback Rides |
| Attended as: | Families with Young Children |
| Posted on: | 2014/07/14 |
| Activity Date: | 2014/06/17 |
Reviewed by: aloha spirits
It was a pleasant experience to ride horses slowly along the beach. I was a bit nervous since it was my first time riding, but the two female instructors were kind and guided me well. In the end, I felt a sense of unity with the horse! It became a valuable experience.
浜辺をゆっくり乗馬する気持ちの良い体験でした。初めての乗馬で緊張気味だったけど、女性二人のインストラクターが優しく指導してくれ、最後は馬との一体感も感じられたような!?貴重な体験になりました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2014/07/12 |
| Activity Date: | 2014/07/05 |
Reviewed by: nori
I drove to Polo Club by rental car, but I missed the sign and almost entered a different riding club next door, which was a close call. I was prepared based on everyone's posts, but I found that no one spoke Japanese at all. However, a kind female staff member explained everything to me multiple times, so it was okay. There was no practice or anything; we just started right away, and I was nervous at first, but the horses were very gentle, and I got used to it quickly. I thought everything would be along the coast, but we also went through some grassy areas, so I think it's better for those who are concerned to wear long pants. Walking by the seaside was truly pleasant, like a scene from a movie. I wished I had more time by the sea, but I learned that this company is the only one that allows you to walk along the coast, so I had a valuable riding experience and really enjoyed it.
ポロクラブまでレンタカーで行きましたが、看板に気づかずに通り過ぎてしまい、
隣の違う乗馬クラブに入りそうになって危なかったです。
みなさんの投稿で覚悟はしていましたが、日本語は全く通じません。
でも、現地スタッフの女性が優しく何度も説明してくれるので大丈夫でした。
練習もなにもなく、いきなりスタートで最初は緊張しましたが、とてもおとなしい馬ばかりですぐに慣れました。
全部が海沿いなのかと思っていましたが、途中草むらの中も入ったりしたので、気になる人は長ズボンの方がいいと思います。
海辺を歩いている時は本当に気持ちよく、映画のワンシーンのようでした。
もっともっと海辺の時間が欲しかったですが、海沿いを歩けるのはこちらの会社だけとのことで、貴重な乗馬体験ができて楽しかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2014/07/11 |
| Activity Date: | 2014/06/24 |
Reviewed by: UAUA
The horses were very well trained, and I was able to enjoy horseback riding with peace of mind. The children who participated with us seemed to have a great time, and I can recommend this to families as well. The trip to the North Shore was not a hassle at all, and the stop at Dole and the interesting trees along the way were unexpectedly enjoyable.
馬の調教がとてもよくされており、安心して乗馬を楽しむことが出来ました。
一緒に参加したお子さんもとても楽しそうで、家族の方々にもおすすめできます。
気になっていたノースショアへの移動も全然苦にならず、途中のドールも気になる木もなにげに楽しかったです。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/07/07 |
| Activity Date: | 2014/06/15 |
Reviewed by: Rui
I had a great time riding horses for the first time! Everyone at the riding club was very kind, and I would love to participate again. However, it mentioned exploring the North Shore, but in reality, we only went to one recommended garlic shrimp restaurant by the guide. Perhaps because it was the same as the valley tour, we had quite a bit of free time during the seaside tour. We went to the beach, but there was nothing to do, and in the end, I was surprised to be kept waiting at Turtle Bay Hotel... I would have preferred to have some free time on the North Shore instead. Also, we were told that we couldn't carry our bags while riding and couldn't leave them on the bus, which left everyone in a difficult situation. I wish this had been mentioned.
はじめての乗馬でとても楽しかったです!!乗馬クラブの方はみな親切でまた参加したいと思いました。しかし、ノースショアの散策とありましたが実際にはガイドさんがおすすめのガーリックシュリンプのお店一軒行ったのみでした。渓谷の方と同じだからか時間調整のために海辺ツアーのわたしたちはかなり時間を持て余しました。海によったりしましたが何もない状況で海にいってもすることもなく、最終的にはタートルベイホテルでまたされてびっくりしました…それならノースショアで自由行動させてもらったりしたかったです。また乗馬では荷物を持てないしバスにも置けないと言われて全員困っていました。記載して欲しかったです。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/06/11 |
Reviewed by: Anna
We chose this ride/trail to see a different side to the North Shore (in comparison to Turtle Bay) AND we'd heard great things about the tour guides and horses - we weren't let down - it was GREAT FUN and we LOVED IT!!!! Highly recommend...
| Rating: | |
|---|---|
| Packages: | Standard Daytime Horseback Rides |
| Attended as: | Couples |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/07/02 |
Reviewed by: Turquoise-Pegasus
Great and relaxing ride near the ocean. Lovely guide. We would do it again.
| Rating: | |
|---|---|
| Packages: | Standard Daytime Horseback Rides |
| Attended as: | Families |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/07/02 |
Reviewed by: Kevin D
My girlfriend and I decided to do this as a spur of the moment adventure and it was well worth it. The crew was very friendly and knowledgeable about the sharks we would be seeing. The boat fit 16 people so we were split into two groups of 8 that took turns going into the cage. The cage was large and was able to fit 8 people comfortably. The instant I went underwater there were three sharks just swimming right by the cage. We ended up seeing about 6-8 different sharks and it was a surreal experience. I would highly recommend this trip!
| Rating: | |
|---|---|
| Packages: | Now Available - Shark Cage Dive without Transportation |
| Attended as: | Couples |
| Posted on: | 2014/07/03 |
| Activity Date: | 2014/06/30 |
Reviewed by: Robin
Our driver AC was great recommend excursion learned a lot great views
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Couples |
| Posted on: | 2014/06/28 |
| Activity Date: | 2014/06/23 |
Reviewed by: Lisa
I was so scared but it was amazing!! The staff was so funny and so great!! The boat ride alone was so beautiful!! It's a beautiful location!! So many sharks!! They were all around a us!! It was amazing! I highly recommend motion sickness aides if your not use to the boat rocking!! It was a tour I would visit again!!
| Rating: | |
|---|---|
| Packages: | Temporarily Unavailable - Shark Cage Dive with Transportation |
| Attended as: | Families |
| Posted on: | 2014/06/28 |
| Activity Date: | 2014/06/09 |
Reviewed by: Lisa
I so so so recommend the Surf Bus!! It was one of the best ways to see and experience North Shore! The driver was the best! He have great information and was so funny!! The paddle board was amazing, waterfall beautiful and the beach with snorkeling just awesome!! I recommend wearing water shoes as the rocks can be a little hard on your feet...(waterfall and snorkeling areas) Hands down best your we took!
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Families |
| Posted on: | 2014/06/28 |
| Activity Date: | 2014/06/13 |
Reviewed by: Tsuki
Both the half-day tour and the Polynesian Cultural Center were enjoyable and packed with activities (^_^)v. The night show was wonderful, and the final fire performance was amazing. The guide was great, and I had a full day of fun. Considering the differences in dinner options, the seating for the show, and the backstage tour, I think it was worth it to go deluxe.
半日観光とポリネシア文化センターどちらも楽しく盛りだくさん(^_^)v
ナイトショーも素敵でした。最後のファイヤーパフォーマンスは凄かったです。
ガイドの方も良かったですし、一日たっぷり楽しめました。
夕食内容の違いとショーの席の場所、バックヤード見学を含めるとデラックスにしてよかったと思いました。
| Rating: | |
|---|---|
| Packages: | デラックス(2016年3月31日まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2014/06/18 |
| Activity Date: | 2014/06/13 |
Reviewed by: Christine
Very wonderful experience. Took full advantage of the different villages. Timeline makes it so you don't have to wait long between performances. Employees gladly and excitably answer questions. Wonderful event for families.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/06/17 |
Reviewed by: yossy96
After seeing the tree that inspired Hitachi's "This Tree, What Tree," we followed a course that included the Dole Plantation, horseback riding by the beach, and turtle watching.
Above all, horseback riding was the best! Riding through the lush, jungle-like nature while looking at the ocean was incredible. Although it was a long distance, I could see turtles from the horse as I gazed at the sandy beach. It was very refreshing and made me feel great.
During the "turtle watching," the turtles didn't come up to the sandy beach, but I was able to see them swimming in the water.
However, the driver was a bit chatty. His stories about his past work, which seemed unrelated to the tour (common among retirees), felt like listening to an old employee's tales at an izakaya, which dampened the travel mood. Additionally, when a couple on the bus mentioned they wanted to go to a certain popular tourist spot, the driver made some snide comments after dropping them off, which felt a bit awkward (they wanted to go there, so what's the problem?).
There were some enjoyable recommendations from the guide, and some of the stories were fun to listen to, so it wasn't all bad...
日立の「このー木なんの木」のモデルになった木を見てから、ドールプランテーション→海辺で乗馬→ウミガメを見る といったコース。
なんといっても、乗馬は最高です! ジャングルみたいな大自然の中を抜けて、海を見ながら乗馬。距離はありますが、馬上から砂浜を眺めると、ウミガメの姿も見えました。とっても気持ちよくて、かなりリフレッシュできました。
「ウミガメ見物」では、砂浜まではウミガメちゃんは上ってきてはくれませんでしたが、海の中で泳いでいる姿を確認できました。
ただ、ドライバーさんが少々おしゃべり?
観光とはあまり関係のない自慢話(定年の方に多い昔のお仕事自慢系)は、居酒屋でオヤジ社員の話を聞いているようで、せっかくの旅気分がそがれました・・・。その他、バスに乗り合わせていたカップルが、「●●(THE観光名所みたいな店)に行きたい」と行ったら、その店前で下ろした後、「なんでこんなとこ行くかね〜?」的な陰口(?)を、しつこく言っていたのが微妙だったり・・・(その人たちは行きたかったんだから、いいじゃないか・・・)。
ガイドさんならではのオススメスポットに案内していただけたり、お話の中には聞いていて楽しいものも含まれていたので、悪い方ではないのですが・・・。
Thank you for using our services.
We apologize for the lack of consideration in the guide's remarks during the tour.
We will communicate this to the local staff through the operating company and strive to improve our services in the future.
Thank you for your valuable feedback.
VELTRA Customer Support Team
この度はご利用ありがとうございます。
ツアー中のガイドの発言に配慮の欠けた点があったことをお詫び申し上げます。
現地スタッフには催行会社を通じて申し伝えるとともに、今後のサービスの改善に努めさせていただきます。
貴重なご意見ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2014/06/16 |
Reviewed by: Sharon
We had a wonderful fun time. We would love to do it again. I was not overly impressed with the food at the Polynesian Cultural Center though.
| Rating: | |
|---|---|
| Packages: | Prime Rib Dining, Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2014/06/12 |
| Activity Date: | 2014/06/04 |
Reviewed by: Lidia
Was looked after from the moment we walked on board bus with great commentary. Got to see and feel the great islands. When visiting Oahu would recommend highly as a must see.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2014/06/01 |
| Activity Date: | 2014/05/05 |
Reviewed by: Karen Bunker
Very interesting and enjoyable day, with a lovely lunch. The Breath of Life show was absolutely amazing and I would recommend it to anyone travelling to Honolulu.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2014/05/31 |
| Activity Date: | 2014/05/05 |
Reviewed by: Eileen
We had a great time! We chose snorkeling and free lunch. Tip: Make sure you have cash!
who was your driver? thank you
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Couples |
| Posted on: | 2014/05/26 |
| Activity Date: | 2014/05/16 |
Reviewed by: Clarissa
Be prepared for a long day. Did not get back to hotel until 11pm. Night show was excellent and luau was fun. The food at the luau was a bit disappointing.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2014/05/19 |
| Activity Date: | 2014/05/12 |
Reviewed by: okumura
The sightseeing and horseback riding were amazing.
The only downside was that the weather wasn't very good this time.
However, it stopped raining while we were riding.
Also, for the sightseeing, since the pickup location happened to be just one place and there were two groups with a total of five people, we were taken to some unexpected places, which was fantastic.
Thank you very much.
観光と乗馬最高でした。
ただ残念なのは、今回は天気があまり良くなかった事です。
乗馬中は、雨が上がりましたけどね
あと、観光は、ピックアップ場所がたまたま1か所だった事と乗り込んだ人数が2組5名の為、予定外の場所にも連れて行っていただき最高でした。
ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2014/05/16 |
| Activity Date: | 2014/05/11 |
Reviewed by: Kimjim
Driver was excellent and the whole day was great driver was very informative
| Rating: | |
|---|---|
| Packages: | Standard |
| Attended as: | Solo Travelers |
| Posted on: | 2014/05/12 |
| Activity Date: | 2014/05/11 |
Reviewed by: Gordon Cooper
Had a fantastic day and our driver / guide (Jason) was very informative, funny and had an excellent knowledge of the islands history and culture. As a first time visitor to the islands, I would highly recommend this excursion especially the Polynesian
cultural centre as the 'Ha' breath of life show is out of this world and should not be missed !!!!!
| Rating: | |
|---|---|
| Packages: | Prime Rib Dining, Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2014/05/10 |
| Activity Date: | 2014/04/26 |
Reviewed by: Gordon Cooper
Had a fantastic day and our driver / guide (Jason) was very informative, funny and had an excellent knowledge of the islands history and culture. As a first time visitor to the islands, I would highly recommend this excursion especially the Polynesian
cultural centre as the 'Ha' breath of life show is out of this world and should not be missed !!!!!
| Rating: | |
|---|---|
| Packages: | Prime Rib Dining, Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2014/05/10 |
| Activity Date: | 2014/04/26 |
Reviewed by: バジル
This was my first experience with horseback riding, and I wanted to try it out. Since I have a visual impairment, I was anxious and nervous right up until just before the experience, even though I had signed up for the tour. The local staff provided explanations in English, but they spoke slowly and clearly, so there were no issues.
After the explanation, we were each assigned a horse, and the horseback riding began. The horses are very intelligent and follow our instructions, slowly trailing behind the horse in front of them. Occasionally, they would stop to eat grass, taking a little detour. The staff were always attentive and offered encouragement, allowing me to enjoy the horseback riding experience with peace of mind. At first, I thought 90 minutes might be long, but it passed in no time.
Next time I go to Hawaii, I would like to try horseback riding by the beach.
乗馬は初めてで体験してみたくて参加しました。
私は視覚に障害があるのでツアーを申し込んだは良いが
体験する直前まで不安と緊張はピークに達してました。
現地のスタッフは英語のみの説明でしたがゆっくりわかりやすく説明して
下さるので問題はありませんでした。
説明を聞いた後はすぐに一人づつ馬が当てがられ乗馬の開始です。
馬はとても利口ですのでこちらの指示を聞いてくれ 前の馬の後ろを
ゆっくりついていってくれます。時々お腹が空いて草を食べたりと
道草をくったりしました。
スタッフの方も常に気を使い声をかけて下さり安心して
乗馬を体験できました。初めは90分は長いかなぁと思いましたが
あっという間にすぎました。
次回ハワイに行く時は海辺の乗馬を体験してみたいです。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2014/05/08 |
| Activity Date: | 2014/05/03 |
Reviewed by: Rochelle
We had a fantastic time at this activity. We would encourage anyone attending for the first time to spend the extra on the ambassador package. There is so much to see and there is now way to get it all in one day and the tour guide will make sure you get to participate in all the live shows they put on there as well as re-entry into the park for another day to see everything else. It is a family friendly environment with the no alcohol on the premises and operated almost entirely by university students from the polynesian islands, so you can get a real feel for the many different cultures and peoples represented. overall it was awesome and well worth the time and money.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2014/05/06 |
| Activity Date: | 2014/04/28 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for using our service.
Normally, after taking you to the garlic shrimp restaurant, we allow free time in Haleiwa Town.
We apologize for the staff's explanation not being communicated effectively, which may have wasted your valuable time.
Please understand that we stop at Turtle Bay Hotel for a restroom break.
Regarding your luggage, we ask that you manage your valuables personally, while we can store other items in the vehicle or in a locked room.
We will clarify this on the tour page to avoid any misunderstandings.
Thank you for your valuable feedback.
VELTRA Customer Support Team
この度はご利用ありがとうございます。
通常はガーリックシュリンプのお店にお連れした後、ハレイワタウンにて自由時間をお取りいただいております。
対応スタッフの説明がうまく伝わらず、お客様の貴重なお時間を無駄にしてしまったこと、お詫び申し上げます。
タートルベイホテルにはトイレ休憩のため立ち寄っておりますことご理解ください。
お荷物につきましては、貴重品はお客様ご自身で管理いただき、それ以外は車内または鍵のかかる部屋でお預かりする事が可能です。
ツアーページに明記し、お客様に誤解の無いよう改善させていただきます。
貴重なご意見ありがとうございました。
VELTRA カスタマーサポートチーム