Reviewed by: Kim
The Polynesian Center provides a learning environment rich in Polynesian culture. I enjoyed riding the canoe and watching the luau.
| Rating: | |
|---|---|
| Packages: | Alii Luau (Late Entry - Dinner & Show Only) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/08 |
| Activity Date: | 2015/02/03 |
Reviewed by: florida
Great time, not to miss! Best time !! It was amazing.
| Rating: | |
|---|---|
| Packages: | Alii Luau (Late Entry - Dinner & Show Only) |
| Attended as: | Couples |
| Posted on: | 2015/02/06 |
| Activity Date: | 2015/02/03 |
Reviewed by: 母娘3人
For those visiting the North Shore for the first time, I think this tour, "Introduction to the North Shore by a Local Japanese Guide," is perfect. It made me want to explore the North Shore on my own in the future, perhaps by renting a car. The tree and Dole Plantation tours are geared towards children, but I believe they are great for first-time visitors.
The guide was wonderful and resourceful, taking us to two delicious garlic shrimp spots for lunch. Since the morning assembly went smoothly and we had some extra time, we stopped by a coffee shop favored by Noritake Kinashi, even though it wasn't on the tour route. Because it was a time when the waves were high and we couldn't see any turtles at the beach, the guide arranged for shopping at a shop popular with North Shore surfers and a restroom break.
We selected hiking. I heard that the hike to Waimea Valley (waterfall) takes about 20 minutes along the main road, but since we had time, we took a detour on a side path and rested in the shade on a bench along the way, enjoying a leisurely walk until it was time to be picked up.
With that, the tour concluded, and we returned to Waikiki without any traffic, feeling pleasantly tired. We were dropped off at our desired location, making for a fulfilling day even after the tour. Thank you very much!
ノースショアが初めての方には、「現地日本人ガイドによるはじめてのノースショア紹介ツアー」としてぴったりのツアーだと思います。将来レンタカーなどで自力でノースショアへ行こうと思いたくなるツアーでした。この木なんの木観光とドール農園観光は、子供さん向けではありますが、初めて訪れるには良いかと思います。
ガイドさんが素晴らしく機転の利く方で、ノースショアで美味しいガーリックシュリンプ店2か所を廻ってお昼ご飯を調達してくれたり、朝の集合がスムーズで少し時間に余裕ができたためツアーコースではないが木梨ノリタケさんお気に入りのコーヒーshopに寄ってくれたり、波が高い時期だったためビーチにカメが不在で見学する時間が取れなかった分、ノースショアサーファー御用達のショップでのお買い物&トイレ休憩時間を作ってくれました。
私たちはハイキングをセレクトしました。ワイメアバレー(滝)まではメインロードのハイキングで片道20分くらいと聞いていたのですが、時間もあったので小道を入って遠回りをしてみたり、途中のベンチの日陰で休憩したりと、お迎えの時間までゆっくり歩きました。
これでツアー行程は終了となり、軽い疲労感でウトウトしながら渋滞もなくワイキキまで戻ってきて、希望の場所でドロップダウンしていただき、ツアーの後も充実した一日となりました。
本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | ハイキング付きプラン |
| Attended as: | Families |
| Posted on: | 2015/02/04 |
| Activity Date: | 2015/02/01 |
Reviewed by: ミブーン
Coastal horseback riding plan
On the way to the horseback riding location, we got to see the Dole Pineapple Plantation and some interesting trees, and we enjoyed garlic shrimp for lunch, which was a lot of fun.
The guide provided a wealth of information that was very impressive.
For the horseback riding, they selected a horse that suited each person, and the guide interpreted how to operate it, making it easy to understand.
As it was my first time riding, I was a bit scared at first, but we moved very slowly, so I gradually got used to it, and by the second half, I was able to take photos with my camera using one hand.
On the way back, we also enjoyed coconut juice, making it a very fulfilling plan that I highly recommend.
The only disappointment was that we couldn't see any sea turtles on the coast.
海岸乗馬のプラン
乗馬のところに行くまでにドールのパイナップル園や気になる木
を見たり昼食にガーリックシュリンプを食べれたり盛りだくさんでした
ガイドの方のお話もすごい情報量で関心させられました
乗馬はその人に合った馬を選んでくれて操作の仕方もガイドさんが通訳して
くれたので良く分かりました。
初めての乗馬で最初怖いですがとてもゆっくり進むのでだんだん
慣れ後半は片手でカメラで写真も撮れました
帰りもココナッツジュースを飲めたりとても充実したプランで
おすすめです。
ただ海岸でウミガメが見れなかったことだけが残念でした。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2015/02/01 |
| Activity Date: | 2015/01/26 |
Reviewed by: のんた
Due to scheduling conflicts, I joined the tour that started at 1 PM, knowing it might be difficult.
There were no other Japanese people, just cheerful Americans, which added to the exotic atmosphere.
I requested a pickup from Waikiki, and although the pickup vehicle was slightly late, I felt reassured when I called and was kindly assisted by a Japanese staff member.
Once we arrived at the North Shore, we had about 30 minutes of free time, enough to grab a meal from the shrimp wagon. I was told I could eat, but since I had heard the boat would be rocky, I only took motion sickness medication.
The cruising was incredibly pleasant, and I thought I might not need the motion sickness medication, but once we were in the cage, it rocked so much that even while holding on, my legs hit the cage and I ended up with bruises, making me feel a bit nauseous.
It was tough because I was so focused on searching for sharks that I ended up colliding with the cage.
There were tiger sharks, but I was told that there weren't many today as they had escaped; I only saw two, but I was glad they were there.
When we returned, the public restroom introduced by the staff was closed, and the staff left on bicycles or cars, leaving me anxious as the pickup vehicle hadn't arrived.
As everyone mentions in their reviews, it was really cold after coming out of the water; I was wearing a thin down jacket from Uniqlo and still felt a bit chilly.
In winter, if you're lucky, you might see whales.
For repeat visitors, I recommend trying it at least once. Be sure to prepare for motion sickness and the cold, and I suggest going as early as possible.
日程の関係で無理を承知で午後1時からのツアーでした。
日本人は他に一人もいなく、陽気なアメリカンばかりで異国情緒を味わいました。
ツアーはワイキキからの送迎付きをお願いし、やや集合時間にピックアップの車は遅れてきましたが、電話をすると日本人のスタッフが丁寧な応対で安心しました。
ノースショアに着いてから30分程時間があり、シュリンプワゴン等で食事が出来るほどでした。実際食べてきていいよ!!と言われましたが…船が揺れると聞いていたので酔い止めをのんだだけでした。
クルージングは最高に気持ち良く酔い止めを飲むほどではないかもと途中思いましたが、ケージに入ってからが揺れて揺れてつかまっていても脚などケージに打ち付けてしまいアザだらけになるほどで少し気持ちも悪くなりそうでした。
サメを夢中になって探しているとケージに激突してしまうので大変でした。
タイガーシャークがいて今日はサメが逃げてしまいあまりいないとのこと、二匹しか見えませんでしたがまあいてくれて良かったです。
戻って来たときにはスタッフに紹介されたパブリックのトイレはしまっているし、スタッフは自転車や車で先に帰ってしまうし、送迎車は来ないし不安になりました。
皆さんがクチコミで言うように、海から出た後は本当に寒く、私はユニクロの薄いダウンを羽織ってもやや寒いくらいでした。
冬場は運が良いとクジラも見えるそうです。
リピーターの方1度は行ってみてください。
酔い止めと寒さ対策、そしてなるべく早い時間をおすすめします。
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Couples |
| Posted on: | 2015/01/27 |
| Activity Date: | 2015/01/22 |
Reviewed by: Mr.Jim
A must see experience for anyone visiting Oahu!
The Polynesian Cultural Center is an Awesome and Amazing Experience!!
Highly recommend to pay the extra for the Super Ambassador Package, We had reserved front row seats for every show and never had to wait in line, it’s well worth it.
The whole day was Fantastic! And the best part of this awesome experience was the “Breath of Life" Night Show after dinner was amazing!!
I would Love to come back...
| Rating: | |
|---|---|
| Packages: | Super Ambassador Luau Dinner Package & All Day Admission (Private Guided) |
| Attended as: | Couples |
| Posted on: | 2015/01/21 |
| Activity Date: | 2015/01/16 |
Reviewed by: Jessica
Amazing experience! I Definitely will be back and bring the family. Great friendly crew as well.
| Rating: | |
|---|---|
| Packages: | Temporarily Unavailable - Shark Cage Dive with Transportation |
| Attended as: | Friends |
| Posted on: | 2015/01/19 |
| Activity Date: | 2015/01/16 |
Reviewed by: ima
We had a great time exploring Haleiwa and experiencing horseback riding. It was our first visit to Haleiwa, and we were able to enjoy some leisurely shopping and dining, making for a fulfilling experience. The horseback riding course took us along the beach and through some gentle hills. The sea breeze we felt from atop the horse was very pleasant. On our way back, we stopped by a beach and encountered a sea turtle. We had heard from our guide that it was rare to see one, so we were both thrilled.
ハレイワ観光と乗馬体験をしました。
夫婦ともにハレイワは初訪問でしたが、のんびりショッピングや食事をする時間もあり、充実した時間を過ごせました。
乗馬は、海辺や小高い山を散策するコースでした。
馬上から受ける海風はとても心地よかったです。
帰りに立ち寄ったビーチで、ウミガメと遭遇できました。
運が良くないと会えないとガイドさんから聞いていたので、夫婦ともに感激しました。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2015/01/16 |
| Activity Date: | 2014/01/27 |
Reviewed by: Mayumi
I was able to visit places that are difficult to reach alone without a rental car, and I could leisurely explore the shops on the North Shore. It was great that we also stopped by a soap factory on the way back, allowing me to buy some souvenirs.
レンタカーがないとなかなか一人で行くことができない所に行けて、ゆっくりノースショアのショップを見て回ることができました。
帰りにソープ工場にも寄ってもらえてお土産を購入することができで良かったです。
| Rating: | |
|---|---|
| Packages: | ハレイワたっぷり観光プラン(2023年3月まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/13 |
| Activity Date: | 2014/11/26 |
Reviewed by: トレリカ
The North Shore in winter... I imagined the waves would be high. But it was a calm morning... Fortunately, none of my family got seasick, and we were able to experience it safely. The sharks seemed to be well-fed, as they only attacked the cage a few times, but for a fifth-grade boy, it was just the right amount of excitement.
冬のノースショア…。さぞ波が高いことだろう。と思っていたら、穏やかな朝…。
幸い我が家族は、誰も船酔いすることなく、無事に体験出来ました。
サメくんたちは、お腹は充分満たされていたのか、ケージにアタックは
数回しかなかったけれど、小学5年生の男の子には、刺激が強すぎるので
丁度良いあんばいでした。
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Families |
| Posted on: | 2015/01/13 |
| Activity Date: | 2015/01/05 |
Reviewed by: Suzanne
The luau combined with the show was a perfect visit to the culture center. We all enjoyed the show! Amazing seats
| Rating: | |
|---|---|
| Packages: | Alii Luau (Late Entry - Dinner & Show Only) |
| Attended as: | Families |
| Posted on: | 2015/01/11 |
| Activity Date: | 2015/01/06 |
Reviewed by: Anton&Natalia
Today me and my husband take part in shark encounter-u have to try it!!)) Actually we thought we'll get more adrenalin, but it turned out it's really safe and exiting trip. Like a "bonus" we saw wales and dolphins, and crew of the boat told a lot interesting facts about sharks that we didn't know. For sure u have to take go pro with u and a camera just in case ull see wales)
| Rating: | |
|---|---|
| Packages: | Shark Cage Diving (50% Capacity) |
| Attended as: | Couples |
| Posted on: | 2015/01/10 |
| Activity Date: | 2015/01/09 |
Reviewed by: フレンチ
If you're tired of slow horseback riding in Kualoa, want to gallop like a cowboy from a Western, or simply love Western riding, I believe GUNSTOCK is the perfect ranch for you.
I experienced horseback riding at 1. Kualoa, 2. Koko Crater, 3. Turtle Bay Hilton, and 4. GUNSTOCK, and among them, this one is the best.
2 also offers a great view from a small hill, but it's more British. 3 was a horseback trek along the beach. At 4, during the trek, they were practicing roping calves in the back arena.
Next time, I hope to stay overnight at this ranch for a cowboy experience. (Note: For those who want to experience Western riding in Japan, Eldorado in Chiba is the best.)
クアロアののろのろ歩く乗馬に飽きた貴方、西部劇に出てくるカウボイのように颯爽と走りたい貴方、ウエスタン乗馬が大好きな貴方、そんな方にもってこいの牧場<乗馬クラブ>はGUNSTOCKと思います。
1、クアロア、2、ココクレータ、3、タートルベイヒルトン、4、GUNSTOCKでの乗馬とオアフ島でいろいろ体験しましたがその中ではここが一番でしょう。
2は4同様、小高い丘の上からの眺めが最高ですがブリティッシュです。3は海辺をトレッキングする乗馬でした。
4ではトレッキングの途中、奥の馬場で小牛を投げ縄で捕らえる練習をしていました。
次回はこの牧場で寝泊りしながらカウボイ体験が出来ればと考えています。<注:日本でウエスタン乗馬を体験したい方は千葉にあるエルドラドが一番です>以上
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/01/08 |
Reviewed by: まらま
My grandmother and my 4-year-old son participated. I thought he would be scared, but he wasn't scared at all. I was also impressed that they were regular horses, not ponies.
During our riding time, we were able to play at the ranch, so we were never bored.
おばあちゃんと、4歳の息子が参加しました。
怖がるかと思いきや全く怖がることありませんでした。
ポニーなどではなく、普通の馬だったことにも感動でした。
私たちの乗馬の時間の間も牧場で遊ぶことができて退屈することはありませんでした。
| Rating: | |
|---|---|
| Packages: | 子供向け体験コース(30分) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/01/06 |
| Activity Date: | 2014/12/16 |
Reviewed by: まらま
I went with my 11-year-old and 8-year-old sons. It took about 2 hours to arrive by bus. The horseback riding was amazing for our first time. It was all in English, but I was able to understand. The staff were very polite and kind. I think I will go again when I visit Hawaii.
11歳8歳の息子と一緒に行ってきました。
バスで2時間位で到着でした。
初めての乗馬最高でした。
英語オンリーでしたが、理解できました。
とても丁寧で優しいスタッフの方たちでした。
またハワイ行く時は行くと思います。
| Rating: | |
|---|---|
| Packages: | 体験コース(1.5時間) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/01/06 |
| Activity Date: | 2014/12/16 |
Reviewed by: リッチー
I enjoyed a refreshing horseback ride along the North beach. I was able to take in the changing scenery, including the sandy beaches and the forest. There was also a super VIP group there, but I didn't encounter them during the ride. I definitely want to go again.
ノースの海辺を爽やかに乗馬しました。
砂浜や林の中など、移りゆく景色を楽しめました。超VIPのグループも来られてましたが、乗馬中はさすがに遭遇しませんでした。
また行きたいと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/05 |
| Activity Date: | 2014/12/30 |
Reviewed by: NISHI
I signed up for the Waikiki shuttle plan. As mentioned in the reviews, the driver did not speak Japanese. The tour was scheduled for 7 AM, but they arrived promptly at 5:30 AM to pick us up. On the boat, we were the only Japanese people. All the explanations were in English, and without any Japanese guidance, the tour started.
On the first try, we went to the ocean cage with seven people. A family that joined us seemed to have requested a video, and since the staff was throwing food into the water, we were able to see the fish eating, which was great timing. The following group did not have food thrown in.
After coming out of the water, while waiting for the next two groups to experience their turn, it was very cold to stay in our swimsuits. I used the skirt I brought to change, but there is no private space on the boat, so those who want to change should think of something. If it were warm, swimsuits would be fine, but in December, the wind was cold, and I couldn't stay in my swimsuit.
I completely forgot to bring motion sickness medication, so I was anxious, but for some reason, I was totally fine. However, my friend seemed to be struggling with seasickness inside the cage. Out of about 20 people, only 2 or 3 were feeling sick. I wonder if Westerners have a constitution that doesn't get seasick? (laughs) After the tour, I wanted to do some sightseeing in Haleiwa, so I declined the ride back and we disbanded at the port. There was no discount on the price. (laughs)
ワイキキ送迎プランにて申し込みました。
ホテルへのお迎えにはクチコミ通り、日本語不可のドライバーさん。
7時からのツアーでしたが5時半にきちんとお迎えに来てくれました。
船に乗っても、日本人は私たちだけでした。
説明もすべて英語。特に日本語の案内も見る事なく
ツアーはスタート。
1番目のトライで7人で海のケージへ。
一緒入った家族がビデオを依頼したらしく、スタッフさんが海へ餌を
投入れていたので、それを食べるところが見られたりして
タイミングが良かったです。その後のグループでは
投入れていなかったので。
海から上がり、その後の2グループの体験を待つ間は
水着のままだととても寒かったので
着てきたスカートを利用して着替えましたが
プライベートスペースは船上はありませんので
着替えたい方は、何か考えた方が良いです。
暖かければ、水着でも良いのでしょうが、12月では
風が冷たく、水着ではいられませんでした。
酔い止め薬をすっかりと忘れて行ってしまったので
不安でしたが、私はなぜか全く平気でしたが
友人がケージの中で既に波に酔ってしまい大変そうでした。
20人位いた中で酔っていたのは2.3人でした。
欧米人はあまり酔わない体質なのでしょうか?笑
ツアー後は、ハレイワ観光がしたかったので
送りを断り、港で解散。
金額は値引きはありません。笑
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Friends |
| Posted on: | 2015/01/04 |
| Activity Date: | 2014/12/19 |
Reviewed by: 12/27
I had a great time!
The driver was a nice person, and it felt wonderful to ride horses along the beautiful beach and connect with nature!
The only downside was that someone who wasn't picked up confronted the driver, insisting it wasn't their fault, and complained to the company, which created a negative atmosphere. It was unfortunate to encounter a complainer while in Hawaii, especially since there were others from the same hotel being picked up.
However, the driver continued to lighten the mood and was truly a good person! If I have the chance to go to Hawaii again, I would definitely like to participate again!
とても楽しかったです!
ドライバーさんも良い人だったし、綺麗なビーチ沿いを馬に乗って散歩して自然を感じる事が出来て気持ち良かったです!
☆一つ少ないのは、ピックアップされなかった人が、自分は悪くないってドライバーさんに、食ってかかったり、会社に文句の電話してたり、降りる時に文句言い逃げしたりして、空気が悪くなったからです。
同じホテルからピックアップされてる人がいるって事は……って感じでしたが、ハワイに来てまでクレーマーに遭遇とは。不運でした。
けど、その後もドライバーさんは和ませてくれて、本当に良い人でした!
またハワイに行く機会があれば是非参加したいです!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2015/01/03 |
| Activity Date: | 2014/12/27 |
Reviewed by: 中止の場合 連絡無いよ
I chose to meet at the location. I selected the 9 AM option, so I needed to be there by 8:30 AM. Therefore, I left my hotel in Waikiki at 7:30 AM. I woke up around 6:40 AM to get the kids ready. Since I woke up this early, if I had received any communication, I could have done something else instead of going all the way to the North. I completely understand that we can't set sail due to bad weather. However, I cannot understand the lack of communication. It feels like I want my time back more than my money! After all, the payment is processed immediately when making the reservation.
私は現地集合を選びました。 あさ9時からの分を選びましたので 8時30分 現地集合でした。ですので、ワイキキのホテルを7時30分に出ました。起きたのは
子供の用意もあり、6時40分ごろです。これだけ早く起きてますから 連絡があれば ノース迄行かずに 別の事も出来ました。天候不良の為 出航出来ないのは もちろん理解出来ます。でも、連絡が無いのは
まったく理解出来ません。金より時間を返せ!って感じですね。金は予約時にすぐ決済するのにね。
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Families |
| Posted on: | 2014/12/27 |
| Activity Date: | 2014/12/26 |
Reviewed by: Grace S
This was a truly awesome experience. We had Sam as a driver and he was totally great. He navigated traffic well and all of his narrating was necessary, funny and enjoyable.
We had a slight problem in that we missed our pick up (oops!) but the company was helpful and told us where to go to get another pick up.
We did some bike riding in the morning, saw Pipeline and had a great time. In the afternoon we tried SUP and saw turtles! It was a fully awesome experience. So good getting out and SEEING the North Shore, not just taking pictures of it.
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Families |
| Posted on: | 2014/12/12 |
| Activity Date: | 2014/12/09 |
Reviewed by: sbf
Short and accurate recommendation...my wife said "that was totally worth getting seasick for!"
Take dramamine and have a great trip.
| Rating: | |
|---|---|
| Packages: | Now Available - Shark Cage Dive without Transportation |
| Attended as: | Couples |
| Posted on: | 2014/12/06 |
| Activity Date: | 2014/12/03 |
Reviewed by: aizawa
It was decent. It seems they made adjustments to the schedule and route due to a sudden rain shower. Just like in Japan, you can enjoy a gallop and a brisk pace. I think it would have been even more enjoyable if I could speak English.
まずまずでした。にわか雨に逢ったので時間短縮・コース変更をしたようです。
日本での外乗同様、駆け足、速足ができるので楽しめます。英語を話せたらもっと楽しめたと
思いました。
| Rating: | |
|---|---|
| Packages: | 貸切 経験者コース(1時間) |
| Attended as: | Solo Travelers |
| Posted on: | 2014/12/03 |
| Activity Date: | 2014/12/01 |
Reviewed by: aizawa
I was worried I might cry since it was my first time interacting with a horse, but I enjoyed it without any problems. There were various animals (birds, goats, cows, sheep, etc.), and the horses were friendly, so I felt safe touching them.
初めて馬にふれるので泣くかと心配しましたが問題無く楽しんでいました。
いろいろの生き物(鳥、ヤギ、牛、ひつじなど)がいるし、馬が人馴れしているので安心して
触れることが出来ました。
| Rating: | |
|---|---|
| Packages: | 子供向け体験コース(30分) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/12/03 |
| Activity Date: | 2014/12/01 |
Reviewed by: pikagoro
There are many optional tours to Dole, but this tour had a sufficient time of 75 minutes at Dole, which made me hopeful since I have a 3-year-old child and thought we could take our time on the train. However, we were put on the same tour as the horseback riding group, which shortened our time at Dole to 50 minutes. By the time we got on the train, we only had 10 minutes left. After buying ice cream, we barely made it back to the car, leaving no time for a stroll or to look at souvenirs. To make matters worse, we had to wait for the horseback riders to return, resulting in only 3 hours at Haleiwa. The guide kindly took us for a 20-minute drive, but isn't this terrible considering we paid for it? I feel like I would have preferred another optional tour instead. Also, even though we were charged for one child's fare, the bus seat was on my lap. I felt like I lost out.
On the positive side, the guide, Mr. S, was excellent. He was knowledgeable about plants and incorporated current events while explaining the scenery and buildings visible from the bus. He quickly found and spoke to participants and waited in an easy-to-find spot, showcasing his wonderful personality. When I inquired about a forgotten item on the bus, he promptly delivered it to me. Given how fantastic the guide was, it was very disappointing regarding the time management.
ドールに行くオプショナルツアーはたくさんあるけれど、こちらのツアーはドールの時間が75分と十分な時間が設定されており、3才の子供がいたので列車にも乗れてゆっくりできるかな・・・と期待して申し込みました。しかし乗馬プランの人と同じツアーにされたため、ドールの時間は50分に短縮。列車に乗ると、残り10分。アイスを買ったら車に戻るのがやっとで、散策したりお土産を見たりする時間はありませんでした。おまけに乗馬の人が帰ってくるのを待つため、ハレイワの滞在時間が3時間。ガイドさんが気を遣って、20分ほどドライブに連れて行ってくれましたが、料金を払ったのに、これってひどくないですか? これだったら他のオプショナルツアーにしたのにな・・・という気分です。また、子供も1人分の料金を取ってるのに、バスの席は膝の上。損した気分でした。
良かったと言えば、ガイドのSさんです。植物に詳しく、時事ネタも取り入れながら、バスから見える景色や建物についてよく説明して下さいました。また、ツアーに参加した人を素早く見つけて声をかけたり、わかりやすい位置で待っていてくれたり、人柄も素晴らしくとても良かったです。バスに忘れ物をして問い合わせすると、すぐに届けてくれました。ガイドさんが素晴らしかっただけに、時間配分の件は非常に残念でした。
Thank you for using our services.
However, we sincerely apologize that the tour did not meet your expectations.
Upon checking with the operating company, we learned that due to traffic congestion on the day of the tour, adjustments to the schedule had to be made. We apologize for not providing proper guidance.
We will strive to improve in the future, so thank you for your understanding.
Thank you for taking the time to share your experience.
VELTRA Customer Support
この度はご利用いただきまして、ありがとうございます。
しかしながら、ツアーの内容がご満足いただける結果となりませんでしたこと、心よりお詫び申し上げます。
催行会社に確認しましたところ、当日は交通渋滞の影響で、お時間の調整をしなければならなかったとのことでした。ご案内がきちんとされておりませんでしたこと、申し訳ございません。
今後、改善に努めてまいりますので、宜しくお願いいたします。
お忙しいところ、体験談のご投稿ありがとうございました。
VELTRAカスタマーサポート
| Rating: | |
|---|---|
| Packages: | パイナップル列車プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2014/12/01 |
| Activity Date: | 2014/11/20 |
Reviewed by: にゃんくま
The rocking of the boat while waiting was severe, so those who are prone to seasickness should be cautious. There were many sharks swimming, but they lacked impact and were just diving in and out of the water. After that, I continued to suffer from seasickness, and in the end, it became a trip that only left me feeling nauseous. It's disappointing.
待っている間の船の揺れがひどく、船酔いしやすい人は要注意です。
サメもたくさん泳いでいるのですが、迫力はあまりなく、ただひたすら水の中をもぐっているだけでした。
その後も船酔いに悩まされ、結局気持ち悪さだけが残った旅行になりました。
残念です。
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Couples |
| Posted on: | 2014/11/27 |
| Activity Date: | 2014/11/22 |
Reviewed by: sweety
I booked a hotel transfer in Waikiki. When I arrived on-site, there were instructions for horseback riding posted in Japanese. Everything else was in English, but the guide at the front provided basic directions like "right" and "left" in broken English. They use horses that have retired from polo, and they were very well-trained and beautiful. The course included muddy areas, steep slopes, and scenery that could only be accessed on horseback, which was quite magical. In the latter part of the ride, I was able to have my picture taken on the horse against a beautiful backdrop of the ocean with my own camera. (There was no pressure to buy photos!!)
ワイキキホテル送迎込を探して申し込みました。現地に到着すると、日本語での乗馬の注意が貼ってありました。その部分以外はすべて英語ですが、基本的な右へ、左へ、は先頭の誘導してくださる方が片言で教えてくれます。POLO競技から引退した馬を使用されているとのことで、とてもしつけの行き届いたキレイな馬でした。ぬかるみや、急勾配、馬でしか立ち入れないようなコースで周りの景色も幻想的でした。後半には海の見える美しい景観の場所で馬に乗った姿を自分のカメラで撮ってもらえました。(写真売りつけたりとかは無いです!!)
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2014/11/26 |
| Activity Date: | 2014/11/02 |
Reviewed by: みっち
It was my first time in Hawaii, so I signed up for the Haleiwa sightseeing and Dole Plantation tour. The guide was very friendly, making the tour enjoyable. For lunch, the guide took us to eat the recommended shrimp, which was incredibly delicious and had no unpleasant smell at all! It was truly tasty. At the Dole Plantation, the scenery while riding the pineapple train was fantastic. The ice cream was also delicious. The weather was great, making it a perfect day. Thank you very much.
はじめてのハワイでしたので、ハレイワ観光&ドールプランを申込みしました。
ガイドさんが気さくな方でしたので、楽しい観光となりました。
ランチではガイドさんオススのメエビを食べに連れていってもらいましたが、これがまたとても美味しく臭みもなし!!本当に美味しかったです。ドールプランテーションではパイナップル列車に揺られながら見る景色は最高でしたよ。アイスも美味しかった。また天気もよく最高の1日でした。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | パイナップル列車プラン |
| Attended as: | Couples |
| Posted on: | 2014/11/19 |
| Activity Date: | 2014/11/05 |
Reviewed by: AJ - Melbourne
Had Justin as the guide. Very very good - he made the trip!
Think he managed to talk the entire day(!) and added a lot of interesting and useful information throughout. Wife wanted to try the Shrimp Trucks, so that was her highlight, I wanted to see the large surf, so all-in-all, satisfied all our wants. Highly recommended.
Aloha AJ,
Thank you so much for the great review. Justin and all our guides are the best in Oahu, and we are so glad you got to experience the North Shore guided by his passion and knowledge. I will pass your kind words on to him. Our guides love hearing that they were able to share the aloha spirit with our guests, and show visitors to our island a great time.
Mahalo Nui Loa,
Oahu Nature Tours Management
| Rating: | |
|---|---|
| Packages: | Standard |
| Attended as: | Couples |
| Posted on: | 2014/11/17 |
| Activity Date: | 2014/11/13 |
Reviewed by: Jeri Lyn castillo
MAXX
My husband and I were so pleased
What a Wondrful young lady so nice and very informative
Made are ride on the beach so relaxing very lovely
THE BEST
THANKS AGAIN
JERI LYN & Dean Castillo
| Rating: | |
|---|---|
| Packages: | Private Horseback Ride - Daytime Tours |
| Attended as: | Couples |
| Posted on: | 2014/11/16 |
| Activity Date: | 2014/10/21 |
Reviewed by: mkr
I had a pleasant horseback riding experience surrounded by a variety of beautiful scenery, including along the coast, in the bushes, and around the pond. My parents, who are in their 60s, were initially a bit nervous but ended up having a great time. It's a given that the horse will poop or stop to graze along the way. Our guide, Katie, was very kind, and the horses were gentle and well cared for. I highly recommend it!
海岸沿いやブッシュの中、池の周りなどバラエティに富んだ景色の中で気持ちよく乗馬を体験できました。最初はおっかなびっくりだった60代の両親も大変楽しんでいました。途中で馬がフンをしたり道草を食ったりするのはお約束。案内してくれたケイティはとても親切でしたし、馬も穏やかでよく世話されていました。オススメです!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2014/11/15 |
| Activity Date: | 2014/11/08 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
We sincerely apologize for your inability to participate in the tour you reserved. Additionally, we are very sorry that the cancellation notice did not reach you. We have taken this matter seriously and have issued a strict warning to the local operating company to prevent a recurrence. We have also sent you a separate email regarding the refund details, and we would appreciate it if you could check that. At VELTRA, we will continue to strive to provide activities that will further satisfy our customers.
VELTRA Customer Support Team
この度は、ご予約頂きましたツアーにご参加できませんでしたこと、心よりお詫び申し上げます。
また、キャンセルのご連絡がお客様に届いておらず、大変申し訳ございませんでした。
今回の件につきましては再発防止に努めるべく、現地催行会社に厳重に注意させていただきました。
別途メールにて、ご返金内容も含めご連絡をさせて頂いておりますので、ご確認いただけますと幸いです。
弊社VELTRAでも今後は更にご満足いただけるアクティビティの提供に努めてまいります。
VELTRAカスタマーサポートチーム