Reviewed by: 美肌命
Kazu-san, a Japanese guide, joyfully showed us various attractions in Honolulu from the car window from the start of our trip. After a restroom break at the Dole Plantation, we enjoyed delicious, plump garlic shrimp at Giovanni's Shrimp Truck in Haleiwa, which Kazu-san had reserved for us. After that, we went shopping at Happy Haleiwa and the Snoopy Surf Shop in Haleiwa. Kazu-san kindly explained how to ride a horse during our travels, so there were no issues with the English instructions for horseback riding. Twelve of us rode in a line through the woods and along the beach. We were able to enjoy horseback riding while being blown by the pleasant sea breeze and taking in the beautiful coastline. On the way back, we drove along the east coast to avoid traffic. We passed by Kualoa Ranch and took a coffee break at a Kona coffee farm. In the city, we were specially taken through Chinatown, Downtown, and Kaka'ako, allowing us to enjoy the sights from the car window. Thank you, Kazu-san! I would love to enjoy horseback riding in Hawaii again.
日本人のkazuさんが、出発からホノルル市内の色々な名所を車窓から楽しく案内して下さいました。トイレ休憩のドールプランテーションの後、kazuさんが予約して下さったハレイワタウンのジョバンニ・シュリンプ・トラック・ハレイワでぷりぷりの美味しいガーリックシュリンプに舌鼓。その後ハレイワタウンでハッピーハレイワ、スヌーピーサーフショップでお買い物。乗馬の乗り方は移動中にkazuさんが丁寧に説明して下さいましたので、乗馬の英語での説明は問題がありませんでした。12人が一列になってぽくぽく林を抜けて海辺を乗馬。美しい海岸線を見ながら心地良い潮風に吹かれて乗馬を楽しむ事が出来ました。帰り道は、渋滞を避けて東海岸線をドライブ。クアロアランチを通り、コナコーヒーファームでコーヒーブレイク。市内は、チャイナタウン、ダウンタウン、カカアコタウンに特別に通って下さり車窓から楽しむことができました。kazuさん、ありがとうございました!またハワイで乗馬を楽しみたいです。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/12 |
Reviewed by: yochoko
My stay in Haleiwa was short due to the weekend crowds, traffic, and construction, but I was able to enjoy garlic shrimp and do some quick shopping, and horseback riding was truly amazing! I want to go again. I received explanations in Japanese from our guide, Kaz, about how to ride and the names and personalities of the horses, so even as a beginner, I was able to comfortably see many turtles swimming from horseback. On the way back, we avoided traffic by returning via the Kualoa area, allowing us to see the magnificent scenery and landmarks, and we also stopped by a macadamia nut farm. Kaz introduced us to downtown Waikiki, murals, and Ala Moana Beach from the car window, providing great value for the price. Kaz, our guide, was very accommodating to my elderly father, who has difficulty walking, and I found him to be much more polite and kind than other reviews suggested. For those who want to leisurely enjoy exploring Haleiwa, I recommend avoiding crowded days and opting for a tour focused solely on the town.
土日の混雑と渋滞、工事の都合でハレイワの滞在は短かったですが、ガーリックシュリンプを食べてササッと買い物もできたし、乗馬は本当に最高でした!また行きたいです。ガイドのカズさんから日本語で乗り方の説明と馬の名前・性格も聞いていたので初心者でも余裕で馬上からカメが泳ぐ姿がたくさん見れました。帰りは渋滞を避けた分、クアロア方面から帰ってくれたので、雄大な景色や名所を見たり、マカダミアナッツファームにも寄れ、ワイキキでダウンタウンや壁画、アラモアナビーチも車窓からですが紹介してもらい、お値段以上の満足度でした。ガイドのカズさんは高齢で足の悪い父にも色々と融通してくれ、他の方の評価よりも全然丁寧で親切な方だと思いました。ハレイワ散策をゆっくり満喫したい方は混雑する曜日を避け、街だけのツアーをお勧めします。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/13 |
| Activity Date: | 2019/08/11 |
Reviewed by: SOTA
Everyone was very kind, and we had a great time as a family. We got completely soaked in a sudden downpour, and it turned into a funny story as we bought clothes at Patagonia on the way home! Next time, I want to come back for a sunny day revenge!
とても親切で家族で楽しめました。
突然の豪雨に笑いが止まらないほどびしょ濡れで、帰りにパタゴニアで、服を買って帰るような笑い話!
今度は、晴天でリベンジしたい!
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/10 |
| Activity Date: | 2019/08/07 |
Reviewed by: 札幌から行きました
I wanted to experience horseback riding in Hawaii, and after comparing it with other riding clubs, I chose this one because it was close to the center of the North Shore. I took an Uber, but I think I made a mistake with the pin placement and initially arrived at the neighboring building, which made me anxious. A kind driver and the people next door helped me get to the correct building!
Before riding, you receive a briefing from the staff. Everything is in English, but there is a Japanese explanation in the waiting room, so it's not a problem if you can't understand English. The horses are smart, cute, and accustomed to people.
During the ride, a staff member led the way, and we had a mix of sturdy horses, unique horses, and those with hearty appetites. The horse in the middle seemed to be the cute surprise element! We enjoyed the scenery as we alternated between walking along the North Shore coastline and through the forest. It was my first time walking by the sea on horseback, and I was thrilled.
Since it was a leisurely stroll, those who want to gallop might find it a bit lacking. However, riding such smart and adorable horses while occasionally feeling the North Shore breeze is fantastic! On the way back along the coast, the staff member took photos for us with our smartphones. All the staff were very kind.
A note of caution: the time we visited was unusually humid for Hawaii, so it felt extremely hot. It's better to hydrate before and after riding, so bringing drinks or buying them at a supermarket in the North Shore is advisable. There are no supermarkets around the ranch. (They were selling carbonated drinks in the waiting room, but water was sold out.)
I called an Uber for the return trip, but it's a spot where Wi-Fi is hard to connect. You need to walk a little to a place with signal. Don't panic; it will work out! Make sure to keep your Wi-Fi and smartphone charged! Prepare in advance!
There are restrooms available. I was worried because I read reviews saying there were none, but there are restrooms. However, they are portable toilets like those found at construction sites or outdoor festivals. Since there are no shops around, I thought it was worth mentioning for those who might be concerned about restroom access.
You cannot ride with large luggage (you can leave your belongings in the waiting room, which has surveillance cameras, so it's safe), so it's a good idea to have one person carry a smartphone (to use when taking photos with the staff by the seaside). In that case, a body bag or waist pouch that doesn't hinder riding would be convenient!
ハワイで乗馬体験がしたくて、他の乗馬クラブとも比較した結果、車でノースショアの中心部から近かったこちらにしました。
ウーバーで行きましたがピンの立て方を間違えたのか最初はお隣の建物に着き、焦りました。親切なドライバーさんとお隣さんが、こちらの建物まで無事にアテンドしてくれました!
乗馬前はスタッフからレクチャーを受けられます。全て英語ですが、待合室で日本語の解説があるので英語が聞き取れなくても問題ありません。
馬たちはお利口さんで可愛くて、人に慣れています。
道中は、スタッフのお姉さんが先頭になり、よりしっかりした馬、個性的な馬、食欲旺盛な馬、しっかりした馬の順番でした。真ん中に配置された馬は可愛いハプニング要員だったみたいです^_^
ノースショアの海岸沿いと森の中を交互に散歩する感じで景色を楽しめました。海沿いを馬と歩くなんて人生初なので感激しました。
終始、お散歩なので駆け足をしたい方は物足りないかもしれません。
でも賢くてかわいい馬に乗せてもらって、ノースショアの風を時折感じられるのは最高です!
帰り道の海岸沿いで、お姉さんにスマホで写真も撮ってもらえます。スタッフのお姉さん達は皆さん親切な人でした。
注意点として
私達の行った時期が、ハワイにしては多湿だったので体感温度はめちゃくちゃ暑かったです。乗る前後に水分補給した方がよいので、飲み物は持参もしくは、ノースショアのスーパーで買ってきた方がベターです。牧場なので周囲にスーパーはありません。(こちらの待合室で炭酸系のジュースは販売してましたが、お水は売り切れていました)
帰りもウーバーを呼びましたが、Wi-Fiが入りにくい場所です。電波の届くところまでほんのちょっとだけ歩きます。何とかなるので慌てずに!
Wi-Fi、スマホの充電は切らさないように!事前に準備を!
トイレはあります。口コミでトイレがないとあり不安でしたが、ありました。ただし、工事現場や野外フェスティバルにあるような仮設トイレです。
周囲にお店がないのでトイレの心配する人がいるかもしれないと思ったので情報として入れておきます。
大きな荷物で乗馬することはできない(荷物は待合室に置いておけます、監視カメラが付いてるので大丈夫)ので、スマホ(海辺でスタッフさんに撮影してもらう時に使う)を持ち歩く人を一名は作るといいと思います。その際はボディバッグやウエストポーチ等、乗馬の妨げにならないショルダーバッグがあると便利ですよ!
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2019/08/10 |
| Activity Date: | 2019/08/03 |
Reviewed by: Mike
This was a surprise for my girlfriends birthday and she loved it! We saw so many of sharks! We had done one of the other shark dive without a cage on a smaller boat and did not have the greatest experience.(she got seasick, swimming in strong current, only saw one shark, un-attentive crew...) This experience was the complete opposite. The shark cage makes it so easy to relax in the water and just watch the sharks. Not fighting against the current for this type of experience really makes a huge difference. And you are never worried about what is behind you! The boat itself made a big difference as well. It is an extremely stable power catamaran and is one of the smoothest riding boats i have been on. The captain and crew are one of the friendliest I have encountered. They make sure you are taken care of and happy to share their knowledge of literally everything you can see out on the water and on the island.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2019/08/07 |
Reviewed by: こおろぎ
When we were riding horses, the four of us were quite excited. However, by the time we finished riding and returned, everyone seemed tired. My father and husband, who just turned 70, got off the horse saying their knees hurt and walked in a rather strange way. My 9-year-old and 10-year-old daughters and my nephew simply said they were sleepy.
As I listened to them, it seemed they felt sleepy because they were walking at the same pace through similar scenery. Additionally, the uncles were in the same position and at the same pace, which seemed to have taken a toll on their legs and back. They mentioned that the horseback riding experience on the Big Island of Hawaii was better. What a shame...
馬乗った時は興奮気味の4人でした。
しかし、乗馬が終わり戻ってきた時には、みんな疲れている感じでした。
70歳を迎えた父と夫は、膝が痛い!といいながら馬からおりてなんか不思議な歩き方を。
9歳と10歳の娘と甥っ子は、眠かった、、と一言。
話を聞いていると、同じような景色ばかりの中を同じペースでパカパカ歩くので、眠かったようです。また、おじさんたちは同じ姿勢で同じペースで、、ということで足腰にきていたようです。
以前体験した、ハワイ島の乗馬の方がいいわ、、ということでした。
残念。。。
レビューありがとうございます。
Thank you for a review
| Rating: | |
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| Packages: | 体験コース(1.5時間) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/06 |
| Activity Date: | 2019/07/22 |
Reviewed by: こおろぎ
Since my youngest daughter, who is 3 years old, also wanted to experience horseback riding like her older sister, I assumed it would be a pony riding experience and made the reservation. However, among the horses lined up for the riding experience, there were no ponies. I thought they might be preparing them, but instead, everyone was riding horses of similar size... Let's ride!!
After the experience, we got to brush the horse's fur and feed them, and that was the end of it. It seems like she had a lot of fun.
乗馬体験同じように、下の娘3歳も体験したいとのことだったので、ポニー乗馬体験、 と思い込んで申し込み。
乗馬体験の馬が並んでいる中に、ポニーがいない。今から準備かな?と思っていたら、みんな同じような大きさの馬に…Let's riding!!
体験後は、くしで馬の毛をとかしてもらい、エサを与えさせてもらい、終了でした。
とても楽しかったみたいです。
私たちはあなたが楽しい時間を過ごしたことをとても嬉しく思います。またお越しください。
We are so glad you enjoyed your time Please come again.
| Rating: | |
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| Packages: | 子供向け体験コース(30分) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/06 |
| Activity Date: | 2019/07/22 |
Reviewed by: Chris
This was our first time to the islands as a family and the Circle Tour and Polynesian Cultural Center was a great way to start our trip. The Polynesian Cultural Center was so cool learning about all the different Polynesian cultures and customs. We would definitely recommend this to anyone else visiting the islands. The canoe show was great!
| Rating: | |
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| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/05 |
| Activity Date: | 2019/03/25 |
Reviewed by: まささ
I have experienced beginner horseback riding in various countries, and I chose this one because of the seaside course. On the way there and back, a Japanese-speaking driver guided us along the route. The explanations on-site were in English, but it wasn't too difficult, and the people were friendly, making for an enjoyable time. There were also others who brought their own horses and some who were swimming in the sea. Since it was by the seaside, there were no risky areas like mountain paths where you might fall off, and with fewer weeds along the road, we could ride smoothly while enjoying the sea breeze.
各国で初心者乗馬を体験していますが、海辺のコースということで、こちらを選びました。行き帰りは、日本語ドライバーさんが、通り道の案内込みで移動させてくれます。現地では、英語での説明ですが、それほど苦労なく、フランクな方々で、楽しく過ごせました。ここでは、他にマイホースを連れてきていたり、海水浴をしている方々もいました。海辺ということで、山道のような落馬しそうな個所もなく、道端の草も少ないため道草も少なく、海風に吹かれながら、颯爽?と乗馬ができました。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/08/05 |
| Activity Date: | 2018/10/19 |
Reviewed by: まりもん
As the reviews said, there were no Japanese people at all, and it was a space where I could fully enjoy being overseas. There were people from various countries, but it felt very homey, and the guide was very kind.
The zipline experience lasted a solid three hours. I was extremely satisfied. Along the way, they quizzed us about Hawaiian history, we cracked and ate walnuts, and we ate bananas—there was never a dull moment!
口コミ通り日本人が全くおらず、海外を満喫できる空間でした。色んな国の人がいましたが、アットホームでガイドもとても優しかったです。
ジップラインはがっつり3時間。大満足できました。途中でハワイの歴史についてクイズを出してくれたり、やクルミを割って食べたり、バナナを食べたり、全く飽きのこない時間でした!
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/07/31 |
| Activity Date: | 2019/07/26 |
Reviewed by: みっち
I was glad that I could ride several times.
Along the way, I cracked open macadamia nuts with a stone and charged up my energy, and I was able to drink water.
The guide was also interesting, and the long flight while looking at the ocean was the best!!
I'm so glad I went!
The scenery was amazing.
何本も乗れたのでよかったです。
途中で殻に入ったマカダミアナッツを石で割って食べてエネルギーチャージしたり、水が飲めたりしました。
ガイドさんも面白かったし、海を見ながらの長距離フライトは最高!!
行って良かった〜!
景色も最高。
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/27 |
Reviewed by: tacname:taco
This was my second zipline experience, and compared to last year's at Kualoa Ranch, the scale was much larger. Being a tour specialized in ziplining, it was fantastic!
2回目のジップラインでしたが、昨年のクアロアランチに比べるとスケールも大きく、ジップライン専門のツアーだけあって最高でした。
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/22 |
Reviewed by: Take K
Love the experience. Love the food. Will come back and visit again. We came with two small children’s 2 and 4. They love the show and the buffet. Love the boat ride and the theater show. Ac is very cold in the imax show. We took the boat ride and went the very back and visited all the villages back so it’s a one way trip to the buffet if the timing is right. And after the buffet we hang out by the market and listen to the live music.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/27 |
| Activity Date: | 2019/07/24 |
Reviewed by: Lisa H
This is our 2nd time on the surf bus. Cousin Kevin was great! He catered to all families. Gave us great info on what to look at and eat. I like this tour because I can relax and enjoy rather than driving and having to find parking, buy tickets, and do all the work that I usually have to do!
| Rating: | |
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| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: John
Good zip line experience with a mix of short and long zip line runs. Was able to go up side down on the majority of the zip lines, although they prefer to save "tricks" for the last 2 zip lines as a surprise.
All lines are dual zip - so you go two at a time. Takes about 2 1/2 hours with 11 people in the group. Guides were fun, helpful, and took some good pictures (separate charge to buy their pictures). They encourage you to take your own pictures too.
| Rating: | |
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| Packages: | Zipline Adventure |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/22 |
Reviewed by: なつみ
I was worried about having booked with an English guide and not understanding the safety regulations at all, but I was relieved to find that there were guides who had spent time in Japan and I could select Japanese text on the iPad! All the guides were cheerful, and I had a great time on the zip line! I was also happy to ride a buggy to the top of the mountain! The bumpy road felt like an attraction, and I enjoyed the journey to the zip line as well! I'm glad I went!
英語ガイドで予約してしまい、安全に関する規約について全くわからなかったらどうしようと思ってましたが現地には日本で過ごしていたことのあるガイドさんもいたりiPadで日本語での文が選べたりと不安は無くなりました!!ガイドさんがみんな陽気で、ジップライン もすごく楽しく行うことが出来ました!山?を上まで登るのにバギーに乗れたのも嬉しかったです!ガタガタ道でアトラクションの様でジップライン に行くまでの道も楽しめました!行ってよかったです!
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/19 |
Reviewed by: 外様大名
In Japan, I was able to immerse myself in the magnificent nature, forgetting the time while feeling the pleasant sunlight and breeze. It was an incredibly happy time, and my mother, who joined me, was very satisfied as well. My father, an experienced rider, participated in the advanced course and was also thrilled with horseback riding in Hawaii's stunning nature. Most importantly, I was overjoyed to see my 2-year-old son experience horseback riding for the first time during the 20-minute introductory course, which made me feel his growth. My wife, who had said she might ride if our son couldn't, ultimately didn't get to ride, but she was satisfied watching our son on the horse. Thanks to the very friendly staff, we had the best time.
日本では身を置くことができない雄大な自然の中で、時間を忘れて気持ちの良い日差しと風を感じることができました。それはとにかく幸せな時間で、一緒に参加した母も大満足でした。また、経験者である父が上級者コースに参加しましたが、父もハワイの雄大な自然の中での乗馬に大満足していましたし、何と言っても20分の体験コースで生まれて初めて乗馬を体験した2才の息子の姿を見て、成長を感じられたことが何よりも嬉しかったです。息子が乗れなかったら乗ればいいかなと言っていた妻は、結果的に乗ることができませんでしたが、息子の乗馬姿に満足していましたし、とっても感じの良いスタッフのおかげで最高の時間を過ごすことができました。
ご親切なレビューをありがとうございます!素晴らしい時間を過ごしていただけてとても嬉しいです。
THank you so much for your kind review! We are so glad you had a great time
| Rating: | |
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| Packages: | 体験コース(1時間) |
| Attended as: | Families |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/12 |
Reviewed by: aowy papa
I had some experience with horseback riding in Japan (it usually lasts about 10 minutes depending on the price), but here I was able to ride for a longer time (about 40 minutes) and basically guided the horse myself, which was fun (^O^). The horse was really smart, so even my second grader was fine! Additionally, we were able to go sightseeing in the town of Haleiwa along the way (this part was mixed with horseback riding and included a meal, so it was quite rushed at about 1 hour (^o^;), but there was also a separate course just for sightseeing). We also had a great encounter with sea turtles, which you can see with high probability!!!
乗馬は日本でも経験は有りましたが(料金によるけど大体10分未満位?)、それよりもっと長い時間乗馬(約40分)出来、基本的には自分でお馬さん誘導して楽しい(^O^)。お馬は凄く賢いのでうちの小2の子供でも大丈夫でした!。また、途中でハレイワの町観光にも行けました(こっちは乗馬とミックスすると食事込みで約1時間だったから凄く駆け足(^o^;)、別コースで観光のみも有りました)また、高確率て遭遇出来る海亀にもしっかり出会えました!!!
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/18 |
Reviewed by: マイキー
The guide talked a lot about Hawaii while we were in the car! The horseback riding was wonderful; I was a bit scared at first, but my horse was very gentle and walked slowly ahead. The staff chooses each horse based on compatibility with the rider. Some horses seemed to be struggling because they just wanted to eat grass! Riding while looking at the ocean is something you can't experience in Japan, so I definitely recommend trying it!
車の中でガイドさんがハワイのこと色々と話してくれました!
乗馬もすばらしく、最初は怖かったですがとてもいい子でゆっくり前に続き歩いてくれました!担当のかたが馬との相性を見ながらそれぞれの馬を決めてくれます。中には草ばかり食べてしまい、大変そうな馬もいました!
海を見ながらの乗馬は日本では体験できないのでぜひ経験してもらいたいです!
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/18 |
| Activity Date: | 2019/07/09 |
Reviewed by: Tim
Entertaining evening enjoyed by whole family. Plus bonus swim in waterfall during the day. Hard to beat.
Aloha Tim, and mahalo nui for your review. I'm glad that you had the chance to swim in the falls too. We hope to see you again when you come back to visit the island!
| Rating: | |
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| Packages: | [5:00 PM Show] Silver Package: Standard Seating + One Drink |
| Attended as: | Families |
| Posted on: | 2019/07/18 |
| Activity Date: | 2019/07/15 |
Reviewed by: うにこ。
I'm glad I was able to get various local information. Thank you very much. I went to Giovanni for the garlic shrimp, and it was delicious.
いろんな現地情報も含めておしえてもらって良かったです。
ありがとうございました。
ガーリックシュリンプはジョバンニにいきましたがおいしかったです。
| Rating: | |
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| Packages: | ハレイワたっぷり観光プラン(2023年3月まで) |
| Attended as: | Couples |
| Posted on: | 2019/07/17 |
| Activity Date: | 2019/07/14 |
Reviewed by: リーリン
We participated as a family of five. It was our first time horseback riding, but we enjoyed a slow walk along the coast on horseback and even spotted some sea turtles swimming occasionally. The horses were very gentle and cute, and everyone became a fan of horses. Although we had limited time, we were able to stop by places like Dole Plantation and Haleiwa, making for a very fulfilling day. Our guide, Kaz, was easy to understand. Thank you very much.
家族5人で参加しました。乗馬は初めてでしたが馬に乗って海岸沿いをゆっくり歩き時々海ガメが泳いでいるのも見られました。馬達もとてもおとなしく可愛くて全員馬ファンになりました。ドールプランテーションやハレイワなど時間は少しでしたが立ち寄る事ができとても充実した1日を過ごせました。
ガイドのカズさんの話もわかりやすかったです。ありがとうございました。
Thank you for participating. It was lucky to see a sea turtle while horseback riding. We hope you will join us again next time.
ご参加ありがとうございます。
乗馬中に海亀が見られたとは、ラッキーでしたね。
次回も是非ご利用下さい。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/07/11 |
Reviewed by: はなこ
The activities themselves and the staff were good, but the shuttle tour was quite stressful.
First, the meeting time was 7:45, but the car did not arrive. There were other Westerners at the meeting point, and we were all waiting together, confirming that the shuttle had not come. At 8:05, one shuttle arrived. I felt relieved and tried to get on with others, but our names were not on the list. When I asked the driver, he said another car would come, so we had to wait... We had already been waiting for 20 minutes, and we were the only Japanese left behind. I started to worry whether our reservation was confirmed.
Even at 8:15, the car had not come. It was getting too late, so I left my companions and ran to the hotel front desk to make a call. However, I was told that they were delayed due to traffic and to wait another 10 minutes, so I ran back to the meeting point.
At 8:30, even after waiting more than the 10 minutes they mentioned, the car still had not arrived. I started to feel like canceling. For now, I ran back to the hotel front desk and called again. I was told it would come soon, so I ran back to the meeting point. Standing outside for so long made me anxious and angry, and I was getting tired.
At 8:40, the shuttle finally arrived. Since most of the passengers were Japanese, it seemed to be a car that gathered Japanese tour participants. Later, I found out that others had also been waiting without knowing what was going on.
Inside the car, the driver apologized for the delay, but since it was in English, I couldn't fully understand the reasons. We arrived at the destination safely. The activity itself was 20 minutes late, but I was in a group with other Japanese participants, and the staff were fun, plus the scenery was great, so it turned out to be a wonderful time.
Around 13:00, the activity ended. We collected our belongings and selected photos, but since we hadn’t been informed about the return meeting time, we just waited. At 13:30, since it was hot outside, the driver kindly let us into the car. I appreciated that.
However, while all the Japanese participants who did the activity got on, we had to wait because the members from the outbound shuttle were not all present. At 14:15, the remaining person arrived, apologizing as they got on. We departed, but I had expected to be back in Waikiki by 14:30, which messed up my plans for the day. I thought if they had informed us of the return meeting time, we wouldn’t have been delayed this much.
Around 15:30, we returned to the hotel in Waikiki.
As I mentioned, I cannot trust the shuttle timing at all. Additionally, all communication is in English, and using a mobile phone abroad is difficult, which made me very anxious and stressed. The staff were all nice, and the activity was enjoyable, but it seems that no one is managing or taking responsibility for the schedule and timing of the optional tour with shuttle service. In this situation, I cannot recommend it to others, and I think improvements are necessary, so I will give it one star.
アクティビティ自体も、スタッフも良かったですが、送迎付きツアーとしてはストレスが溜まりました。
まず、集合時間7:45でしたが車が来ない。欧米人の方も待ち合わせ場所にいて、お互い同じツアー参加者で送迎車が来ないことについて確認したりして待っていました。
8:05に一台の送迎車が到着。ほっとして他の方と一緒に乗り込もうとしますが、私達の名前はなく、運転手に聞くと、もう一台車が来るから待つようにと…既に20分待っている上、残されるのは日本人の私達だけ。予約が取れているのか不安になります。
8:15になっても車は来ない。いくらなんでも遅すぎるので同行者を残し、ホテルのフロントに走り、電話をかけます。しかし、道路渋滞?のため遅れているからと、あと10分まつように言われ、集合場所に走って戻ります。
8:30、言われた10分以上待っても車が来ない。キャンセルしたくなってきます。とりあえずもう一度ホテルのフロントに走り、再度電話します。すぐ来ると言われ、また集合場所に走って戻ります。ずっと外で立ちっぱなしでいることもあり、不安と怒りで疲れます。
8:40、やっと送迎車到着。大半が日本人だったので、日本人のツアー客を集めた車のようです。後で聞いてみると、他の方もよく分からずずっと待っていた様子。
車の中で、運転手が遅れたことを謝っていましたが、英語なので理由等はよくわかりませんでした。
無事に現地到着。アクティビティ自体は20分遅れでしたが、他の日本人の方と一緒のグループでしたし、スタッフさんも楽しい方で、景色も良く最高の時間でした。
13:00頃アクティビティが終了。荷物を回収したり、写真を選びますが、帰りの集合等は聞いていないためそのまま待ちます。
13:30、外が暑いため、運転手さんが気を利かせて、車の中に入れてくれました。これはありがたかったです。
しかし、一緒にアクティビティをしていた日本人は全員乗り込みましたが、行きの送迎車のメンバーが揃っていないため、この状態で待ちます。
14:15、まだ来ていなかった方が謝りながら乗車。出発しましたが、14:30にはワイキキに戻れると思っていたため、当日の予定が狂います。最初に帰りの集合時間等を知らせておけばこんなに遅れなかったのでは?と思いました。
15:30頃、ワイキキのホテルに帰着。
以上のとおり、送迎については時間が全く信用できません。また、やりとりは全て英語になりますし、海外では携帯も使いづらいため、とても不安で、ストレスが溜まりました。
スタッフは皆さん良い方でしたし、アクティビティも楽しかったですが、送迎付きのオプショナルツアー記載の日程や時間については、誰も管理されてないし、責任もないのだと思います。
この状態では他の人におすすめはできないのと、改善した方が良いと思うので、星は1つにします。
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/10 |
Reviewed by: HAL
Sharks that I've only seen in aquariums gracefully approach me, waving their fins right in front of me. The safety is guaranteed, so I can watch them without any anxiety.
Please take a moment to see a wild shark.
今まで水族館でしか見たことのない鮫が、目の前で優雅にヒレを振り近づいてきます。安全性も担保されており、全く不安なく見ていられます。
是時一度野生の鮫の姿を見て下さい。
| Rating: | |
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| Packages: | 檻の中から間近で見学!ケージプラン<現地集合> |
| Attended as: | Couples |
| Posted on: | 2019/07/11 |
| Activity Date: | 2019/06/26 |
Reviewed by: もなむ
My mother and I signed up for a seaside horseback riding course. It was our first horseback riding experience, but the local staff kindly helped us with how to ride and stop. Riding while looking at the sea was truly a wonderful feeling.
Unfortunately, after arriving at the Dole Plantation, which was supposed to be just a quick stop, we were told by the tour guide that there was a mistake and they had forgotten to bring their license, which would take time to retrieve from the office. As a result, our stay was extended by over an hour. Since this is a common spot for other tours, I had been there before and ended up with nothing to do, feeling quite bored. Additionally, the tour guide's attitude was lacking sincerity, saying things like, "This is quite rare, you know," which honestly made me feel anxious about whether it was safe to follow this person.
The horseback riding itself was a lovely experience, so next time I participate, I would prefer to join a different tour company if there is an option.
母と娘の親子二名で海辺乗馬コースを申し込みました。初めての乗馬体験でしたが乗り方、止まり方等現地のスタッフが親切に対応して下さり、何といっても海を見ながらの乗馬はとても気持ちの良いものでした。
残念だったのは、立ち寄り程度だった筈のドールプランテーションに到着した後、ツアーガイドのミスでライセンスを携帯し忘れたとのことで事務所へ取りに戻るのに時間がかかると言われ、結果滞在時間が1時間以上延びた事です。他のツアーでも定番のスポットなので以前も立ち寄ったことがあり、やることが無く時間を持て余しました。また、それに対するツアーガイドの態度も「こんな事稀なんですけどね~」といった誠意に欠けるもので正直「この人について行って大丈夫なのか?」と不安に感じました。
乗馬自体はとても素敵な経験となりましたので、次回参加する時は別の催行会社での企画があればそちらに参加したいと思います。
I apologize for any inconvenience caused regarding our matter despite your participation. I'm glad to hear that you were satisfied with the main horseback riding experience.
ご参加にも関わらず、当係りの件ではご迷惑をかけ申し訳ございませんでした。
メインの乗馬は満足されたようで良かったです。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/10 |
| Activity Date: | 2018/08/29 |
Reviewed by: ソフィー
I think I could have enjoyed the tour more if the guide had been better. As others have mentioned, it was disappointing to have Kaz as our guide.
① Dole Plantation
I arrived 10 minutes before opening. This meant that the actual time I had to enjoy Dole Plantation was only 20 minutes, which was unsatisfactory. I quenched my thirst with very delicious pineapple juice and browsed for souvenirs. I wished I had a bit more time to explore the garden.
② Strolling through Haleiwa Town on the North Shore and having brunch with garlic shrimp
I ate at a Japanese-owned restaurant recommended by the guide. (It was emphasized multiple times that they opened early for this tour.) Perhaps because of that, while it was tasty, it was lighter than I expected. Personally, I would have liked a bit more punch. (I think enjoying local flavors is one of the joys of traveling.) The careful preparation of the shells and the shrimp's digestive tract left a good impression. Strolling through the colorful streets was fun, but again, excluding meal time, the stay was only about 30 minutes! There isn't much time to leisurely check out interesting shops, so it might be good to set a purpose in advance.
③ The horseback riding by the seaside, which I was looking forward to the most!!!
All the horses were cute and smart, and it was truly healing. They are well-trained, so I think beginners can experience it with confidence. I wanted to spend more time interacting with the horses!
④ On the way back, I saw sea turtles from the car window.
⑤ We stopped in Haleiwa to pick up participants from other courses and for a restroom break, which concluded the tour.
While the places visited and experiences were excellent, I realized that the presence of the guide significantly changed my level of satisfaction.
This time, the guide, Kaz, was basically high-handed and had a scary tone. Listening to his interactions with other participants, he treated them in a condescending manner, which made those around him uncomfortable.
The information he provided about Hawaii's history and buildings during the journey was interesting, but his unique way of speaking combined with issues with the audio microphone made it hard to absorb.
Additionally, he was very strict about the meeting times. I understand it was to avoid traffic, but it felt more like he was rushing participants to avoid affecting his own working hours rather than for the sake of the participants or to keep the tour schedule.
ガイドさんが良ければもっとツアーを楽しめたと思う。
他の方も書いてますが、カズさんに当たり残念でした。
①ドールプランテーション
オープンの10分前に到着。
ということで、ドールプランテーション内を楽しめる実質滞在時間はたったの20分。これは不満。
とても美味しいパイナップルジュースで喉を潤し、お土産を物色。
もうちょっとガーデンを散策する時間が欲しかった。
②ノースショアハレイワ・タウンにて街並み散策とガーリックシュリンプでブランチ
ガイドさんが勧める日本人経営の店で食べる。
(このツアーのために早い時間から開けてもらっていると何度も強調されました)
そのためか、美味しいのだが思ったよりもあっさりしている。
個人的にはもう少しパンチが欲しかったかな。
(せっかくならローカルの味を楽しむのも旅の醍醐味だと思うため)
殻と背ワタが丁寧に処理されているのは好印象です。
カラフルな街並みを散策するのは楽しいが、ここでも食事時間を除くと滞在時間が30分あるかないか!?
気になるお店をゆっくり見ている暇はないので、事前に目的を定めておくといいかもしれません。
③一番楽しみにしていた海辺での乗馬!!!
どの馬も可愛くてかしこくて、本当に癒されました。
よく調教されているので初心者の方でも安心して体験できると思います。
もっと長い時間馬と触れ合っていたかった!
④帰路につく途中、車窓からウミガメを見る
⑤他コースの方をピックアップ&トイレ休憩のためハレイワに寄り終了
訪問先・体験内容は申し分ないのですが、ガイドさんの存在ですごく満足度が変わってくることを実感しました。
今回のガイド、カズさんは基本的に高圧的で口調がコワイです。
他の参加者さんとのやり取りを聞いていても、バカにしたようなあしらうような対応をされていて、周りが不快に思う。
道中教えてくださるハワイの歴史や建物案内等は興味深い内容なのですが、独特なしゃべり方と音声マイクの不具合が相まって、入ってこない。
そして、集合時間にはすごく厳しくせっつかれます。
渋滞を避けるためなのはわかりますが、「参加者のため」「ツアー予定時刻を守るため」というよりも、ガイドさんご自身の勤務時間に影響のないよう、参加者を急かしているような印象を持ちました。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/05 |
Reviewed by: cawesome
The luau itself was amazing. My family and I enjoyed participating in the pre show activities while learning about true polynesian culture and traditions. It's a smaller luau with only about 200 guests but with the smaller number of patrons you really get to interact and learn from everyone involved.
The host for the activities, Uncle Bob, has a great sense of humor as do the men that do the "cooking" and food prep demonstrations. These men are no joke, they even climbed up the coconut trees. They teach you about a traditional tribe welcoming and uses the guests to act as the tribes while explaining the rituals associated with welcoming guests to their community.
Not a huge selection of foods to sample but everything there was delicious. Kalua pork, teriyaki chicken, macaroni salad, green salad with macadamia nuts, rice, rolls, chantilly cake from Teds Bakery and a coconut type of jello dessert.
The family band that played music during dinner was Amazing. Those kids can really sing! The dancing was very traditional, not just girls in coconut bras and hula skirts, but real polynesian dancing showcasing dances from a variety of the polynesian islands. I was a VIP guest and we were right at eye level with the stage but it looked like most people would have quite a good view of the stage. We also got to go to the buffet first and got great souvenirs. My husband and I got hand fans, my son got a wooden Maui-type hook necklace and my daughter got a wood beaded bracelet that said Hawaii with hibiscus flowers printed on it. After dinner and show on your way out you were able to speak more with the staff and dancers and take pictures with them.
If it was your birthday we all sang happy birthday and you got an extra piece of cake, if it was your anniversary or honeymoon they brought you onstage for a slow dance and gave you a nut lei.
All this plus you get entry into the Waimea valley where you can swim in a waterfall and see beautiful trees and foliage!
Aloha, and mahalo mui for your review. We are review. We are pleased to know that you had the best time at the luau. It is with delight that we read your review of your luau, which we have planned to be an Interactive one. I by the way also hope the band played and sang Blue Bayou. That song, sang by an of the kids is a real tear jerker.
| Rating: | |
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| Packages: | [5:00 PM Show] VIP Package: Front Row Seating + Three Drinks |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/03 |
Reviewed by: Mel
This was, quite simply, AMAZING! The crew were all super friendly, helpful, and knowledgeable. As soon as we reached the snorkel spot we saw sharks, which came pretty close. We would absolutely do this again.
| Rating: | |
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| Packages: | Pelagic Shark Dive Tour |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/07/04 |
Reviewed by: Kristi
What a great cultural experience. Ideal for all ages & families! A big day, but a great day learning about pacific cultures :)
| Rating: | |
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| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/07/05 |
Reviewed by: The Compton family
It was a very safe. We had a really good time! We got some really good pictures! The crew was very knowledgeable about the sharks & their environment! We was concerned about it being safe. We read review & safety records. These Guys stood up to there reputation. They were very professional!
| Rating: | |
|---|---|
| Packages: | Shark Cage Diving (50% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/07/06 |
| Activity Date: | 2019/07/03 |
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Thank you for participating. I'm glad to hear that you enjoyed it. Please consider using our services again next time.
ご参加ありがとうございました。
お楽しみいただけたようで嬉しいです。次の機会も是非ご利用ください。