Oahu
Very special treatment throughout. Even though we had bad weather, the Captain accommodated us by performing some of the ceremony outside as rain permitted. The food and the service were the highest quality.
Due to the timing or weather, we were able to see the whales, but only for a brief moment as they surfaced. I think it also depends on luck, so we were just enjoying the cruise experience in the meantime.
時期的か天候の為かクジラは見えましたが背中が一瞬見える程度でした。運もあると思いますので僕たちはクルーズ気分を味わうついでにって感じでした。
Thank you very much for participating in our cruise.
We are sorry to hear that you only saw the back of a whale this time.
Sometimes, you can witness the spectacular jumps of whales, so if you have another opportunity, please come and look for those active whales.
All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の背中しかご覧にいただけなかったとの事、残念に思います。
時にはとても豪快な鯨のジャンプなどご覧にいただけますので、
またの機会がございましたら、そんなアクティブな鯨を探しにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
I will definitely recommend to my friends. It's great!
I will definitely recommend to my friends. It's great!
Unfortunately, I could only see a glimpse of the whale's tail spouting water from a distance, and that was it. Before disembarking, I received a ticket for free boarding on a later date as a form of recovery response. I believe the recovery ticket had a validity of about three months, but I didn't have the time to use it during my stay.
残念ながら、遠くで潮を吹いたクジラの尾びれが少しだけ見えましたが、それだけでした。
下船前の船内で、翌日以降に無料で乗船できるチケットをもらい、一応のリカバリー対応はありました。
リカバリーチケットは3カ月程度の有効期限が有ったと思いますが、滞在中に時間が取れず利用はしませんでした。
Thank you very much for participating in our cruise.
We are sorry to hear that you were not able to observe whales well on the day of your visit.
We hope you will come again to search for the magnificent whales.
All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お客様のご参加された日は、あまり良く鯨をご観測いただけなかった様で、残念に思います。
是非またの機会に、豪快な鯨を探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
It was my first time going whale watching. I joined with the mindset that it would be lucky if I got to see any, but I was able to see them multiple times. I learned that whales surface for air about once every 15 minutes, so once we spotted one, we could see it several times. It was a bit far away, but it was incredibly impressive. I'm glad I participated.
生まれて初めてのホエールウォッチング。見れたらラッキー程度の気持ちで参加しましたが、何回も見ることができました。
クジラは息継ぎの為に15分に1度くらいで浮上してくるそうなので、一度見つけたら何回も見ることができました。
少し遠かったけど大迫力でした。
参加してよかったです。
Thank you very much for participating in our cruise. We are very pleased that you were able to observe whales multiple times. Please do come and visit us again. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私どものクルーズにご参加頂き、誠に有難うございました。
何度も鯨を観測頂けたの事、大変嬉しく思います。
是非また遊びにいらしてください。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
I was hoping to see maybe a blow or just a brief glimpse of a whale but we saw a whale show like I could never imagined. They called it the running of the bulls and it was whales breaching the water together jumping and showing off like they new we were there to see them. Breakfast was good a few more options for the price would have been appreciated, maybe bacon, potatoes, or some veggies and cheese to go with the scrambled eggs.
I ordered this for my friends, a family of 4, during their Hawaii trip. For they saw my posts, and love to go. However, because they have a 1.5-yr old, they can't go to the Five Star option, so they went to this one. They loved it. They said the lobster is about the size of their baby girl. Thank you for your service!
The day before was rainy, and there were strong winds on the day itself, so I understood to some extent, but I was unable to see any whales. The sea was rough, and even though it was a large ship, it was rolling and certainly not in a comfortable environment.
I understand that nature is unpredictable, so I can accept not seeing anything, but it left me feeling dissatisfied that there was no interaction at all on the ship or the return bus before we parted ways.
I at least wanted a word of acknowledgment.
前日雨、当日強風という日でしたのですある程度理解はしていましたが、クジラは見る事ができませんでした。
海はシケていたので、大型船ですがうねりながらと決して快適とも言えない環境でした。
見れなかったことに対しても自然が相手だからわかりますが、船でも、帰りのバスでも全く触れないまま解散と、なんだか不満だけが残りました。
せめて、ひと言欲しかったです。
Thank you very much for participating in our cruise.
We are very sorry that the weather was not good and that you could not enjoy whale watching.
We also apologize that the announcement regarding the possibility of not seeing whales did not reach you on board.
We hope you will join us again in the future.
All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私どものクルーズにご参加頂き、誠に有難うございました。
天候があまり良くなく、鯨の観測もお楽しみ頂けなかった事、大変残念に思います。
また、鯨の見れなかった場合のアナウンスも船上で行っておりますが、お客様にはそのアナウンスが届かなかった事、
大変申し訳ございませんでした。
ぜひ、またの機会にいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
As soon as we set sail, there was a whale at 3 o'clock!
Could it be a cute baby whale?
It even showed us its bridge style!
We also saw a mother and baby whale's backs while being sent off by dolphins and in the harbor upon our return!
I was so happy to see so many!
出港するやいなや、3時方向にクジラが!と。
まだかわいらしい子クジラでしょうか?
ブリッジスタイルもしてくれました❗
イルカの見送りや帰港の湾内では親子クジラの背中が!
たくさん会えて嬉しかったです!
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度は、ご乗船頂きましてありがとうございました。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
My family went on this amazing trip expecting to see whales spray and slap their tails against the water. We did get that and so much more. We got to see at least two whales breaching numerous times and just playing, diving in and out of the water. It was so incredible. That early wake up was 100% worth it. The boat was very spacious and I really enjoyed the ride. The crew narrator was very informative and the whole crew, especially the captain were very professional. Highly recommend this outing.
I went whale watching with my one-year-old daughter, and the crew was very friendly, there was a show, and the food was delicious✨ Above all, we encountered whales right away, and my excitement was through the roof!! I also really enjoyed participating in the hula experience. I would love to try other tours as well!
一歳の娘を連れてのホエールウォッチングに行ったのですが、クルーの皆さんもとてもフレンドリーだし、ショーもあり、食事も美味しい✨何より、クジラにもすぐに出会えて、私のテンションは上がりっぱなしでした!!フラ体験もとても楽しく参加させていただきました。他のツアーにも参加してみたいです!
Thank you for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board during your next visit to Hawaii.
この度は、ご乗船頂きましてありがとうございました。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
Nice staff. Food was good and plentiful. Service good, though preordered fish was not available. Wish the jazz entertainment had started earlier. Cruising along the coast after sunset was nice. Not sure the evening was worth the cost
We renewed our vows and it was very special. The staff was very attentive and our dinner was wonderful. The Captain was very sincere when doing the renewal.
It was our first activity as soon as we got off our flight. Even though we had jet lag after a 6 hour flight we had the time of my life. My husband and I have never done a dinner cruise before. He is scared of water and gets sea sick fast. From the time we stepped foot on the boat we were greeted, seated quickly, music and entertainment was great, and Marissa our waitress was superb; we loved her and the guitarist they both were totally cool. Everything they brought out was very flavorful, the lobster was succulent not rubbery, steak cooked perfectly, and dessert was delicious. The drinks were also very good especially the blue Hawaiian; it was perfecto. We did not think we would be able to eat everything they were putting in front of us but they gave us just enough time in between each course that made it easier. When it came for the dessert I was so full I didnt think I could eat another bite. We thought we would just take one bite. You know just to try it but as soon as we took one bite it was just too good we both ended up eating it all. At the end they had everyone dancing it was a very fun and delicious experience.
This is completely unacceptable. It's understandable that we couldn't see any whales, but the complete lack of announcements was extremely unkind. The worst! When I called to reboard, the rude response from the Japanese staff was the lowest! If there was even one thing to praise, I would mention it, but there is absolutely nothing, only criticism! I am very disappointed.
全く話にならない。クジラは見られなかったのは、そういうのはしょうがない事だが、アナウンスが全くなくて、不親切極まりない。最低!電話で再乗船申し込みをしたら日本人の感じの悪い対応は最低!一つでも褒める事があれば書くけど、全くなくて貶すだけ!非常に残念に思う。
Thank you very much for participating in our cruise.
We are very sorry to hear that you were unable to fully enjoy our cruise.
We also apologize for the disappointment caused by our service.
We will report this matter to the manager and strive to improve our service in the future.
Thank you for your valuable feedback.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
私共のクルーズを十分にお楽しみいただけなかった事大変残念に思います。
また、サービス面で深いな思いをさせてしまった事、申し訳ございませんでした。
こちらの件に関しましては、マネージャーに報告させて頂き、今後のサービス改善に努めさせていただきます。
貴重なご意見有難うございました。
スターオブホノルル
Great things were the weather, water and warmth of the staff. Whale sightings were unfortunately few and at a great distance such that mostly splashes and puffs of water were seen only. Boat was nice, top deck offers the best views. Kids had fun.
The price is a bit high, but I was very satisfied with the breakfast and whale watching. It was a bit cold in January, so I think it's a good idea to bring a hoodie or something similar.
少々値段ははりますが、朝ごはん、ホエールウォッチング大満足です
一月でしたので少々寒かったです。
パーカーなど持って行くといいと思います
Thank you very much for participating in our cruise. We are very pleased to hear that you thoroughly enjoyed the whale watching. As you mentioned, January can have some cold days, so we recommend bringing a jacket. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ホエールウォッチングを十分にお楽しみいただけました様で大変嬉しく思います。
お客様の仰る通り、一月は気温が低い日がございますので、上着をお持ちいただけたらと思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
I was very excited to see a real whale right in front of my eyes for the first time. Since the tour was in English, there were many things I didn't understand, but overall, I was satisfied with the tour.
初めて自分の目で本物の鯨を目の前で見れて、とても興奮しました。
英語案内だったので、わからないことも多々ありましたが、
ツアー自体は問題なく満足できました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed whale watching. We will share your feedback regarding the announcements internally. Thank you for your valuable input. All of our staff look forward to welcoming you again.
Star of Honolulu
私共のクルーズにご参加頂き、誠に有難うございました。
クジラの観測をお楽しみいただけました様で大変嬉しく思います。
アナウンスに付きましては、お客様のご意見を社内で共有させていただきます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
I had a tour scheduled to arrive at Honolulu Airport on February 7th at 7:30. Since I couldn't check into the hotel until after 1 PM, I was wondering what to do because of jet lag, when I found this tour departing at 12:00. I was picked up from the airport around 9:00 and took the Red Line to Aloha Tower, where I boarded the ship without any issues. I'm glad I was able to make good use of my time.
二月7日、7:30にホノルル空港に到着予定のツアーでした。ホテルには午後1時過ぎでないと入れないとの事でしたので、時差ぼけだし、どうしようかと思っていたところ、12:00発のこのツアーを見つけました。空港からホテルに送ってもらったのが、9:00頃で、レッドラインで、アロハタワーに行き無事乗船しました。有効な時間の使い方が出来て良かったです。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
I participated with a friend.
We didn't see any whales.
Therefore, they were distributing re-boarding tickets towards the end of the cruise (it's a system where you have to go get it yourself, so be careful not to forget!).
Although we didn't see any whales, I had fun just being on the boat!!
However, since it was just simple scenery unless any creatures appeared, I noticed a few children looking bored.
It might be a bit tricky for those with small children...
After disembarking, there was someone who seemed to be the captain, and I was able to take a photo with him (^V^).
I was grateful that he was friendly and posed for the picture.
友人と参加しました。
クジラは見られませんでした。
そのため、クルーズの終わりごろに再乗車券を配布していました(自分でもらいに行くシステムなので忘れないように注意!)。
クジラは見られませんでしたが、私は船に乗るだけで楽しかったです!!
しかし、生き物が出ない限り単純な風景が続くだけなので、退屈そうにしているお子さんがチラホラいました。
小さいお子さんがいらっしゃる方は微妙かもしれません…
下船後、船長さんらしき方がいらっしゃったので一緒に写真を撮っていただきました(^V^)
気さくに写ってくださってありがたかったです。
Thank you very much for boarding with us. We are sorry to hear that you didn't see any whales! However, we are very pleased to know that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございました。鯨は見れなかったとの事、申し訳ありません!!でも、楽しんで頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
Excellent Crew involvement, Breakfast was good. No Whale sighting due too choppy water and high winds.
Loved it!!! Most Perfect wedding ever! The staff was amazing, dinner, everything was wonderful. Highly recommend this. Thank you so very much, loved it all. Cheryl
The food was good, the music was great, the entertainment was great, but I wish I would have purchased the better package. We were in an area with a bunch of younger tourists and we felt out of place.
This tour was very enjoyable. Even though we didn't get to see but one whale. The captain and crew made every effort to locate them. And we did encounter a whale but the whale didn't want to entertain us which is no fault of the crew. The boat ride itself was nice and relaxing. I would definitely do it again.
We celebrated our wedding anniversary last December 17, 2016 aboard the Star of Honolulu Sunset dinner cruise and it was a very memorable experienced we had. The ship was clean, foods were very good, staff are super friendly and attentive and the emcee and dancers are spectacular. Everyone participated either with singing or dancing. It's was just plain AWESOME, Thank You.
I flew from Los Angeles to celebrate a best friend's birthday in January 2017, and made up another friend's and my own birthday (in November). I treated my friends and myself with the Five Star - Luxury French Cuisine with Live Jazz. It's was a great evening with the hula dancer's Happy Birthday song to my friend, the waiters cordial and professional service, delicious meal, conversation/fellowship time, pianist and jazz music performance which was very interactive with the guests, and nice view of the Sunset, Wikikki hotel "forest" and Diamond Head. Everything was perfect! Absolutely loved it. And it's a great and memorial experience for my friends, too! Thank you all for serving us!
Beautiful cruise overlooking the Waikiki beach front. The buffet was good with plenty of variety and tasty food. wonderful on board entertainment with passenger participation wife has a bad knee and the crew went out of their way to get a wheelchair and move around to and from the bus to ship to the bus.
It was my first time going to Oahu n I was really excited to go on STAR OF HONOLULU n I absolutely loved it so much That I am already planning to come back again this year...
I was so excited to see whales and I wasn't disappointed! Guaranteed indeed.
We saw a few pod of whales and it was always entertaining to watch them swim by and see their blows. I actually saw one that threw its tail out of the water up close when I was heading to the restroom, but very quickly that no one noticed it I think. I just got lucky, haha!
It was a nice cruise, great customer service from the crew, delicious food, and gorgeous views of the Waikiki coastline and Diamond Head! There were fun activities on board too like lei making, ukulele lessons, and hula lessons. I really enjoyed the trip! I was with a group of friends but as a mom, I would definitely recommend this for families with young children as well, it's a great activity for all ages so anyone are welcome!