Oahu
The crew was friendly and knowledgeable! It was great to be able to sail. Out of KoOlina instead of driving into Honolulu! We were lucky enough to get up close and personal on our Snuba dive with a hospitable sea turtle! A+
Although the weather was unfortunately cloudy throughout the day and not sunny, the beauty of the sandbar's sea was highlighted when blue skies and light occasionally peeked through the clouds.
Since it wasn't low tide, the white sandy beach didn't rise above the water's surface, but we still enjoyed the stunning emerald green sea.
While snorkeling, we swam with many fish and encountered four sea turtles. There were even turtles swimming right next to us, which really got us excited when they came close!
The BBQ on the boat featured hamburgers, which were very delicious. The staff prepared them on the spot, adding cheese and other toppings, and they provided the service in a fun and engaging manner, making it enjoyable.
If I had one complaint, it would be that the guide staff during the transfer made some belittling jokes about Japanese people, which was off-putting. However, the other staff members were very friendly and great.
終始曇り空であいにくの天気で晴天というわけではなかったが、時々雲の切れ間からの青空と光が差し込むと、サンドバーの海の綺麗さが引き立って綺麗でした。
干潮ではなかったので、白い砂浜が水面に上がることはなかったが、エメラルドグリーンの海の綺麗さだけでも十分楽しめました。
シュノーケリングでは、たくさんのお魚と一緒に泳げ、ウミガメにも4匹遭遇できました。
人間のすぐ横で泳ぐ亀もいて近くに来た時はテンション上がりまくり!
船上でのBBQはハンバーガー。とっても美味しかったです。
スタッフがその場でチーズ等具材を挟んで提供してくれるのですが、事務的でなく遊びを交えて提供してくれ、楽しませてくれました。
1つ不満をあげるとすると、送迎の際のガイドスタッフが日本人を小馬鹿にしたジョークで蔑んでる感じを受け気を悪くしました。
その方以外のスタッフはとてもフレンドリーで良かったです。
Magnifica mini crociera su catamarano, splendida esperienza e vista magnifica su diamond head e waikiki beach. Fantastico!!!
The performances of Elvis Presley, Celine Dion, and Michael Jackson impersonators were impressive, especially Celine Dion's, who sang so well that it was hard to believe she was an impersonator. The Hawaiian dance was also great. The food was just okay.
本格的な舞台でエルビスプレスリー、セリーヌディオン、マイケルジャクソンのそっくりさんの歌(セリーヌディオンのそっくりさんの歌はそっくりさんとは思えないほどうまかったですね)や踊り、そしてハワイアンの踊り、良かったですね。食事はまあまあかな。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度は、ご来場頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお待ち申し上げます。
I participated in the afternoon tour. I was a bit worried about the weather as it was slightly cloudy that day, but once the boat set sail, the sun came out, and I was able to see the beautiful sandbar. The malasadas served on the boat were freshly made, still warm, and fluffy.
We landed on the sandbar! The water was at calf height due to the low tide, and we played by lying down and jumping, while the staff captured the moments with a camera. Before the sea turtles appeared, a little squid also made a guest appearance (laughs), receiving cheers of "So cute!!" from the young women (laughs).
Then we went snorkeling at the coral reef. Guided by the staff, we snorkeled while observing the coral reef. We were also able to see the sea turtles that came to visit us. Lunch was served buffet style, with a variety of options including meat, salad, fruit, bread, and rice. I didn't eat much, but everyone else went back for seconds multiple times.
There are various things to keep in mind when participating, but the staff kindly explains everything. Even those who are snorkeling for the first time have practice time, so it's all good! (Those who can't swim can rest on the boat.) Also, if you book through VELTRA, you can rent prescription masks, so those with poor eyesight can enjoy snorkeling without worry.
If you have a waterproof camera like I do, you can enjoy the tour even more, but even if you don't, you can purchase a waterproof "disposable camera" on the boat, and the staff will also take photos of the participants, so there's no need to worry. The staff were unique, and I’m really glad I participated. This time, I joined with a colleague, but if I have the chance to travel to Hawaii again, I would like to bring my whole family along.
午後のツアーで参加いたしました。当日の天候は少し曇りで心配していましたが
船が出航すると晴れ間も現れ、美しいサンドバーを拝見することができました。
船内で振る舞われるマラサダは出来たてでまだ温かくてフワッフワです。
サンドバーに上陸!海面は引き潮でふくらはぎの高さで、寝そべって遊んだり、
ジャンプして滞空する瞬間をスタッフの方がカメラで撮影してくださいました。
ウミガメ登場の前に、小さなイカちゃんもゲストで登場(笑)
若い女性の「キャーカワイイ!!」という歓声を浴びていました(笑)
そして珊瑚礁のシュノーケリングです。スタッフの先導で珊瑚礁を見ながらシュノーケリング。
遊びに来てくれたウミガメも見ることができました。
昼食はビュッフェスタイルでお肉からサラダ、フルーツ、パン、ごはんなど様々なものが
準備されています。私はあまり食べませんでしたが、皆さん何度もおかわりされていましたよ。
参加の際、色々と注意しなければならないことがありますが、スタッフの方が親切に説明してくれます。
シュノーケリングが初めての方でも練習時間があるので大丈夫です!
(泳げない方は船上で休憩できます)
またVELTRAから申し込むと度付きのマスクをレンタルでき、
視力が悪い方も安心してシュノーケリングを楽しめます。
私のように防水カメラがお持ちでしたら、より一層ツアーを楽しめますが、
なくても船上で防水仕様の「写ルンです」が購入できますし
スタッフの方も参加者の写真を撮ってくれますので心配はいりません。
スタッフの方もユニークですし、参加できて本当によかったです。
今回は私と同僚の2人で参加しましたが、次にハワイ旅行に来る機会があれば
家族全員で参加したいと思います。
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour.
Your detailed report and photos convey the exciting emotions you experienced so vividly!
We look forward to the second installment! We are eagerly awaiting that day. Mahalo!
アロハ!キャプテンブルース天国の海ツアーにご参加ありがとうございます。
読み応えのあるレポートとお写真。はくぞう様のエキサイティングな感動がひしひしと伝わりますね〜!!
ぜひ第二弾も!!その日を今から楽しみにお待ちしております。マハロ!
We had a wonderful time and enjoyed ourselves immensely. Our server was very attentive, the food delicious and the entertainment was exceptional. Would definitely recommend it to anyone. We would do it again in a heartbeat!
Nothing compares to see the whole Island from above.
Definitely must-do for every visitor.
Take Eco-Star it is quiet and you feel like on the flying carpet.
The weather was just bad and cloudy, but I played while taking pictures up to my shins, and it was my first time snorkeling, but I was able to swim with the fish and it was quite fun.
ちょうど天気が悪くて、曇りでしたが、膝下くらいまでのところでは、写真をとったりしながら遊び、シュノーケルも初めてでしたが、魚と泳ぐことができてまぁまぁ楽しかったです。
We participated as a couple. We boarded the boat with a mix of skepticism and high expectations about what we would see. Every time someone shouted, there was a commotion and movement, which was a bit tiring... but we did see it. Just when we thought we might not see anything, we spotted the tail... Unfortunately, we couldn't see the large body, but the view of Honolulu Beach from the sea was breathtaking. I would like to participate again during a better season.
夫婦二人で参加しました。どのくらい見えるのか、半信半疑も期待大で乗船しました。誰かが叫ぶたびにどよめきと移動で少々くたびれましたが・・・見えたんです。もう駄目かなと思っていたときに尾びれが・・・残念ながら大きなからだの部分は見えませんでしたが、海から眺めるホノルルビーチの風景は絶景でした。また季節の良い時に参加したいと思います。
Thank you very much for participating in our cruise. On certain days, you can observe whales jumping significantly, so please come back to look for such active whales on your next opportunity. All of our staff are looking forward to your return.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
日によっては大きくジャンプするクジラを観測することも出来ますので、
またの機会に、是非そんなアクティブなクジラを探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
There are various sandbar tours, but it seems this cruiser is the most wonderful one after seeing different boats at the port. It's decided!
Also, the staff were all very fun and lovely. The best.
It's challenging, but definitely check the tides!
Let's have a hamburger lunch, not just in the morning! It's delicious.
Even if it's cold, definitely try snorkeling!
I recommend asking the female staff to take photos. They will have you pose in various ways, but they take beautiful pictures! It's a bit embarrassing, though.
Anyway, I highly recommend this tour!
サンドバーツアーは色々ありますが、港で色々船を見ると、どうやらこのクルーザーが一番素敵みたいです。決まり!
また、スタッフがみんなとても楽しく、素敵でした。最高。
難しいけど、絶対に潮の満ち引きを確認しましょう!
午前中だけでなく、ハンバーガーランチを食べましょう!美味しいです。
寒くても、シュノーケルリングはトライしてネ〜
スタッフの女性に写真頼むのがオススメです。色々ポーズ取らされますが〜綺麗に撮影してくれますよ!恥ずかしいけどね〜
とにかくオススメツアーですした。
The sandbar was very beautiful! It was great that the guide actively took photos for us! The lunch was also delicious.
サンドバーはとても綺麗でした!
ガイドの方が積極的に写真を撮ってくれてよかったです!
ランチも美味しかったです。
Really nice cruise, Great music and service. Relaxing, nice views of Honolulu.
The driver was on time and gave interesting information on Hawaiian history and culture. Beautiful views!! Enjoyed by all.
Had a wonderful time. We had the loberster and steak was excellent cook perfectly!
The weather was great, and the sea was really beautiful (^^)♪ Since it was a morning trip, we arrived at the sandbar just in time for low tide, and in some places, the seawater had completely receded. During snorkeling, a sea turtle came up to the surface for air right in front of me, and I was able to swim a little with it! We had plenty of time, so even though we were running late, we weren't rushed at all and could swim leisurely and enjoy ourselves. However, the sandbar had rocky areas that were quite painful, so it would have been nice to have rental reef shoes. *It's hard to justify buying them just for this (^^;
天気にもめぐまれ海が本当にきれいでした(^^)♪
午前の便だったのでサンドバーではちょうど干潮の時間にあたり
場所によっては完全に海水が引いていました
シュノーケリングもちょうど海ガメが息継ぎに水面まで上がってきてくれて
目の前で見れ少しですが一緒に泳ぐこともできました!
時間も余裕をもってとってあるのか遅くなっても全然せかされることなく
のんびり泳ぐことができ楽しむことができました
ただサンドバーは下が岩でゴツゴツしていて痛いところも多かったので
リーフシューズのレンタルがあるとよかったです
※これのためだけになかなか自分では購入できないので(^^;
Aloha!
Thank you for participating in the Captain Bruce's Paradise of the Seas tour the other day.
I'm glad to hear that you enjoyed the tour.
Thank you for sharing such beautiful photos.
I appreciate your feedback regarding the reef shoes.
Since the sandbar has fine coral that often feels fine on bare feet, we currently only sell reef shoes, but we will keep your input in mind for the future.
Please come visit us again when you're in Hawaii. Our staff is looking forward to that day. Mahalo!
アロハ!
先日はキャプテンブルース天国の海ツアーにご参加ありがとうございました。
ツアーを楽しんで頂けたようで良かったです。
と〜っても綺麗なお写真のアップありがとうございます。
リーフシューズに関するご意見ありがとうございました。
サンドバーは珊瑚が細かく砂状になっており裸足でも気にならない日も多いため
現在はリーフシューズは販売のみとさせて頂いておりますが、今後の参考にさせて頂きますね。
またハワイにお越しの際はぜひ遊びにいらして下さい。その日をスタッフ一同お待ちしております。マハロ!
Since it was our honeymoon, we opted for a VIP dinner. We were first taken to the bar where we enjoyed cocktails, and then we moved to the dining area for dinner. The food was decent... The show felt like a fusion of a Polynesian show and impersonations. It seemed great for those who like Elvis Presley, Celine Dion, and Michael Jackson, but my husband didn't quite understand it and wished they would incorporate more from younger generations. I could barely recognize some of it, but it did feel a bit outdated if you didn't know.
ハネムーンという事で、VIPディナーにしました。初めにバーに通されてカクテル等を頂いた後、会場に移りディナーを頂きました。
お料理は、そこそこかな…。
ショーはポリネシアンショーとものまねの融合といった感じです。エルビスプレスリーやセリーヌディオン、マイケルジャクソンが好きな人や世代の方にはとても良さそうでしたが、主人はよく分からなかったようでもう少し若い世代の人のも取り入れて欲しいなと愚痴をこぼしておりました。確かに、かろうじて私は分かりましたが分からないと少し古いような感じもしました。
Thank you very much for visiting us this time. We sincerely look forward to welcoming you again when you come to Hawaii.
この度は、ご来場頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお待ち申し上げます。
On that day, the rain and cold made it quite different from the scenery we had hoped for. However, the guide was very nice, and we saw a lot of sea turtles, and my husband even saw a manta ray. I think it would be an amazing place if the weather were clear.
当日、雨と寒さで期待していた情景とだいぶかけ離れた物になってしまいました。しかし、ガイドのお姉さんもとてもいい人だったし、ウミガメもたくさん見れて、主人はマンタも見れました。晴れたら最高の場所だと思います。
1st time to Hawaii and was a little disappointed had to cancel our whale watching trip the 1st time but was able to reschedule before we left. We saw one whale but wasn't fast enough to get a picture. Just saw a little bit of the hump and tail. But we had fun while we could.
One of the activities I absolutely wanted to experience on my trip to Hawaii was dolphin swimming. Since I chose the early morning plan, the meeting time was before 6 AM! I booked it for the latter part of the trip when the effects of jet lag were less, and going to bed early the night before seemed to pay off, as my husband and I, who are usually not morning people, managed to wake up properly. (Maybe we woke up because we were so excited?)
A large bus came to pick us up, and despite the early hour, the staff greeted us cheerfully. After the English explanation on the bus, they kindly provided a detailed explanation in Japanese, which was reassuring.
There were about 20 people that day, roughly half of the maximum of 40. Upon arriving at the port, we were finally ready to set sail! Unfortunately, it seemed there were no dolphins at the first point we headed to, so we had to move to a different location. As a result, the travel time by boat was longer than usual, which meant our snorkeling time was shorter.
When we arrived at the next point, we finally dove into the sea! After swimming for a while, when we turned to the staff's signal… there were so many dolphins!! We could clearly see them swimming right beneath us. We also saw many dolphins during our second dive.
Although the snorkeling time was indeed a bit shorter, we were able to enjoy seeing fish and sea turtles. The boat ride took longer, but it seemed that no one got seasick, and during the travel time, the staff shared various stories and even performed hula, which kept us entertained throughout the tour.
On the way back, I think all the participants were fast asleep! It was just what we needed to recharge a bit.
ハワイ旅行で絶対に体験したいアクティビティのひとつがドルフィンスイムでした。
朝イチのプランを選択したため、集合時間は6時前!時差ボケの影響が少ない旅の後半の日程に予約して、前日早めに寝たのが功を奏したのか、朝は比較的弱い夫婦ですがきちんと起きることができました。(楽しみだったから否応なしに目が覚めたのかも?)
大きなバスのお迎えが来て、早朝にもかかわらずスタッフの方も明るく出迎えていただきました。バスの中で英語での説明が終わった後日本語でも丁寧に説明してくださり、安心でした。
この日は20人ほどで、MAX40人の約半分。
港に到着し、いよいよ出港!最初に向かったポイントでは残念ながらイルカがいなかったようで、急遽違うポイントへ移動することに。そのため普段よりもボートでの移動時間が長くなり、その分シュノーケルの時間が短くなってしまいますと説明がありました。
次のポイントに到着し、ようやく海へダイブ!しばらく泳いでスタッフの方の合図でそちらのほうを向くと…たくさんのイルカが!!自分たちの下を横切っていくのがばっちり見えました。
2回目のダイブでも、たくさんのイルカが見れました。
その後のシュノーケル時間はやはり少し短かったようですが、魚やウミガメも見れて楽しめました。
ボートでの移動時間は長くなりましたが、船酔いするような人はいなかったようですし、移動の間もいろいろなお話をしてくださったり、フラを披露していただいたりと、ツアー中ずっと飽きずに楽しむことができてよかったです。
帰りのバスはたぶん参加者全員爆睡!ちょうど少し疲れもとることができよかったです。
We went to celebrate our wedding anniversary.
It was a very powerful and beautiful show.
The food was great, as we got to enjoy traditional Hawaiian cuisine.
I was unsure how to use the drink tickets, and unfortunately, we ended up leaving without using them, which was disappointing.
結婚記念日のお祝いで行きました。
とても迫力があり、そして美しいショーでした。
料理は伝統のハワイアンを食べられてとても良かったです。
飲み物のチケットの使い方がわからず、結局使わずに帰ってしまったのが残念でした。
SANDBAR: The sandbar was a surreal experience. It was beautiful to be finally here, but like the beautiful breasts of Italian marble, there is not much one can do with the simplicity of this place, except enjoy the view. I have never been so satisfied with so little to do, but so much to visually feel.
SNORKEL: Nice experience. More fish to see than Kailua Beach area, but less fish than Hanauma Bay.
BOAT and RIDE: Nice vessel. Clean. A little crowded, but I enjoyed the variety of different cultures, their languages and behavior.
Tour Staff: They were friendly, experienced, and kept us safe.
Overall Experience: Very positive and I would recommend this tour.
Fantastic place to swim, snorkel and meet the locals. If you do not have your own snorkel equipment, need a ride to and from this area and a good lunch, then this is a decent deal. However, I had my own equipment and in hindsight I wished I had rented a car (same cost) for travel to Kailua Beach. The beach is free, could have stayed till sunset (instead of 2:30 pm), explore the nightlife, and dined here instead of my expensive tourist trap in Waikiki. Learn from my experience, but come here for a great beach experience.
Thank you for your feedback! We are glad you enjoyed the beach and the great snorkeling opportunity!
I booked this for the main event of a company trip. I had previously participated in a plan from a certain famous tour company, but due to scheduling and the tides, I chose this one instead. As a result, I had a very enjoyable time. The Japanese female guide was excellent. I highly recommend it!
社員旅行のメインイヴェントで予約しました。以前に某有名ツアー会社の企画に参加したことがありますが、日程の関係と潮の満ち引きでこちらを予約。結果とても楽しい時間を過ごせました。日本人女性のガイドさんが最高。おすすめです!
We had a group of 41 (high school trip) and they loved the snorkel/sail trip ... as well as the lunch. We would do it again!
I was anxious about not being able to catch the bus during pickup after reading other reviews, but the driver called my name. (The site mentioned that staff would be wearing blue shirts or holding a sign, but in reality, they were in green shirts and didn’t have any signs.)
We brought two large bath towels and a change of clothes for the two of us, and the small locker was more than enough. Although it was written in Japanese, I was confused about how to use the card, but a nearby guide quickly helped me, which was reassuring. By the way, we were assigned a locker number, and we could access it freely multiple times.
Lunch was not included in our plan, but the hamburgers were around $10 each, which was sufficient. My husband and I ordered one large cola and ended up leaving some behind.
The weather was bad all day, with occasional glimpses of sunshine, but mostly it was raining. The temperature was low, and it was really cold, so the hot water jacuzzi was a blessing. This jacuzzi isn’t very large, and there seems to be a limit on the number of people allowed.
The attractions themselves were thrilling and impressive, and we had a lot of fun. The facilities felt smaller than I expected. There were attractions where we were paired with strangers while participating as a couple. People in line informed us that three-person floats were not allowed on this course, and staff members kindly approached us while we were looking at the map. (Neither my husband nor I speak any English, so we managed everything through atmosphere and gestures!)
Despite the bad weather, the next day, my husband, who hadn’t applied sunscreen, ended up with a red face and shoulders, and I was shocked to see my eyes were sunburned and red! The UV rays in Hawaii were beyond what I imagined! I highly recommend everyone to apply plenty of sunscreen and reapply it frequently!
他の方の口コミを見て、ピックアップの時がわからなくてバスに乗れなかったらどうしようと不安でしたが、ドライバーの方が名前を呼んでくれました。(サイトには青色のシャツまたはプラカードを持っているスタッフが目印と記載されていますが、実際は緑色のシャツでプラカードなどは持っていませんでした。)
ロッカーは夫婦2人で大きいバスタオル2枚と着替えを持っていきましたが小のロッカーで十分でした。日本語でも書いてあったのですがカードの使い方に戸惑ってると、近くにいたガイドの方がすぐに手伝ってくれて安心でした。ちなみに使用するロッカーの番号が割り当てられて、何度も出し入れ自由です。
お昼はついていないプランでしたが、1人10ドルしないぐらいのハンバーガーで十分でした。飲み物も夫とLサイズのコーラーを1個注文して残すぐらいでした。
この日は一日中天気が悪く、時々晴れ間も見えるもののほとんど雨が降ってる状態でした。気温も低くとにかく寒くて寒くて温水ジャグジーが本当に有難かったです。この温水ジャグジー、そんなに大きくなく、人数制限もあるみたいです。
アトラクション自体はスリル満点で迫力があり楽しかったです。思ったより施設は小さく感じました。2人で参加してると知らないペアの人たちと組まされたりするアトラクションもありました。3人用の浮き輪はこのコースはだめだとか並んでる人たちが教えてくれたり、案内図を見ていると係員の人が声をかけてくれたり親切だなと思いました。(私も夫も英語が全く話せないので全部雰囲気とジェスチャーで何とかなりました!!)
こんなにも天気の悪かった日ですが、翌日、日焼け止めを塗っていなかった夫は顔と肩が真っ赤になって、私は目が日に焼けて真っ赤に充血していてびっくりしました!ハワイの紫外線は想像以上でした!みなさん、日焼け止めをたくさん塗って、こまめに塗りなおすことをおすすめします!!
Aloha Yuri, thank you for your valuable comments. I'm very sorry to hear that the weather was bad. The Kapolei area is one of the driest and hottest places on Oahu. Please do come again. We look forward to welcoming you.
Aloha Yuri 様、貴重なコメントありがとうございました。お天気が悪かったとのこととても残念です。ここカポレイ地区はオアフ島でも一番雨が少な、ドライとても暑いところです。
是非又お越しください。お待ち申し上げます。
When I booked the Early Bird Whale Watch Cruise for the 15th April, it was my only opportunity to possibly see some whales. I knew it was the last day of the Star of Honolulu Whale Watch Cuises and I may not necessarily see any whales, and unfortunately we didn't. But that didn't stop me from having an absolutely wonderful time. There were not may 'tourists' on this cruise, probably because it was the end of the season, and we were allowed to wonder about the boat freely. The staff were very informative, and really made us all feel very welcome. I spent my time walking about the ship taking some wonderful photos and talking to other tourists and staff. It was a beautiful sunny day, though a bit windy. To be out on the water on such a beautiful day with some fantastic people was a joy. It was a disappointment we didn't see whales, but a gamble I took when booking. The company guarantees you will see whales, in the event that you dont, they give vouchers for a free cruise, valid for 12 months.
Next time I go to Oahu it will be in January, and I can redeem the free cruise voucher.
I would recommend the Star of Honolulu whale watch cruises, the ship is beautiful and clean, the staff are fantastic, and the scenery is beautiful.
I understand that the weather can be unpredictable, so I'll write this with that in mind. Please keep that in consideration as you read.
At the sea turtle observation point, we were guided with a typical foreigner’s vibe. You can take it as fun or annoying.
At the sandbar location, we were dropped off in water that reached our waists, and we had to walk through water that came up to our ankles. It was very cold since the sun wasn't out. In the distance, there were other tours, and I could see the sandbar that I really wanted to see. I thought, why not just go there? But I suspect there are territorial boundaries in place. However, for us participants who paid a lot of money and have limited time, that doesn’t matter. If the sandbar was visible, I wish they had mentioned it.
From start to finish, it felt like a tour that was just taking advantage of Japanese people. That said, this might be something that can be said globally...
天候に左右されるのは承知の上で書きます。
読者側もそれを踏まえてお読み下さい。
ウミガメ観測地点では、適当な外人特有のノリで誘導されます。面白いととるか、ウザいととるか。
サンドバー地点では、今回は水面が腰まであるところで降ろされ、水面がくるぶしのところまで歩かされました。
太陽が出てなかったので非常に寒かったです。
遠方には違うツアーなのか、いかにも見たかったサンドバーが散見されました。
それならばそこまで行けば良いのでは?と思うのですが、おそらく縄張りがあるのではと思います。
しかし、高いお金を払って滞在時間が限られている我々参加者にとっては、そんなの知ったことではありません。
サンドバーが見えているのであれば言ってほしかったです。
最初から最後まで、日本人をカモにしているとしか思えないツアーでした。
とは言いつつ、これは世界的に言えることかもしれませんが。。
Thank you very much for participating in our tour. However, we sincerely apologize for not being able to provide a service that meets your expectations.
Hawaii is warm throughout the year, but we understand that on the day of your tour, the sun was not out, which may have made the water feel cold and caused some participants to feel chilly. We hope you understand that we strive to bring the tour as close as possible to the best locations by boat, with the intention of ensuring everyone enjoys the experience.
Regarding the sandbar, please note that the location where boats can dock is determined by the tour company, and the water levels change daily, which can affect visibility. We appreciate your understanding in this matter.
Thank you for taking the time to share your experience with us despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、お詫び申し上げます。
ハワイは1年を通して暖かいのですが、当日は太陽がでていなかったとのことですので、水が冷たく、肌寒く感じられる方もいらっっしゃったかと察します。
ご指摘いただいておりますツアーのサービスに関しましては、船で一番近づける場所まで乗り入れており、参加されている皆さんに楽しんでもらおうという気持ちでツアーを遂行しておりますことご理解いただけましたら幸いです。
なお、サンドバーにつきましては、ツアー会社によって船を停泊できる場所が決められておりますが、日々水位は変化しており、見える場所も異なりますことご了承ください。
お忙しい中、体験談のご投稿、誠にありがとうございました。
VELTRAカスタマーサポートチーム
I had an amazing time! Luckily, I was able to see a sea turtle right in front of me, which was so moving! I had heard that sometimes you can see them and sometimes you can't, so I was very satisfied to see one! I participated in the afternoon tour, and the food on the boat was incredibly delicious, and I ate a lot! The meat, in particular, was really tasty! I didn't go snorkeling; I just kept eating! The ocean was, as expected, like paradise, and it felt much cleaner than Waikiki Beach!
すごく楽しかったです!運良く、目の前で海ガメが見れて感動しました☆海ガメは見れる時と見れない時があると聞いていたのですが、見れて大満足でした!午後のツアーに参加しましたが、船の中でのお食事がすごく美味しくて沢山食べました!特にお肉がすごく美味しかったです!シュノーケリングには行かずに、ずっと食べてました!海も、さすが天国の海というだけあって、ワイキキのビーチよりもすごく綺麗に感じました!
Aloha! Thank you for joining the Captain Bruce's Paradise of the Sea Tour. It was amazing to get up close with the sea turtles! I'm really glad you enjoyed the meal as well. Please come back and visit us when you're in Hawaii again. We look forward to that day with the sea turtles. Mahalo!
アロハ!キャプテンブルース天国の海ツアーにご参加ありがとうございます。
ウミガメ大接近!!ですね。お食事も楽しんで頂いて本当に良かったです。またハワイにお越しの際はぜひ遊びに来て下さいね。
その日をウミガメとともにお待ちしております。マハロ!
I was supposed to arrive at the venue with plenty of time to spare and pick up my tickets, but I ended up waiting an incredibly long time for the rental car process. Instead of arriving at 10:30, I got there at 11:30. I thought for sure I wouldn't be able to pick up my tickets anymore, but when I explained my situation in my questionable English at the group ticket counter on the right side, they had my tickets waiting for me! I was really happy about that. If anyone else finds themselves in a similar situation, please drive safely and don't worry! Thank you, VELTRA, for your assistance.
余裕をもって現地に到着し、チケットを受け取るはずが、レンタカーの手続きにとんでもなく待たされ、10:30現地のところ、11:30に到着。
きっともうチケットを受け取ることはできない・・・と思いましたが、むかって右側の団体用?入場券発券カウンターで、あやしい英語力でなんと事情を説明すると、チケットを預かっていて
くれました!! 本当に嬉しかったです。もし、これから利用なさる方で、私共のような状況になってしまっても、安心して安全運転でむかってくださいね!
VELTRA様、ご対応ありがとうございました。
Aloha Betty, thank you for your comment. For those who arranged only tickets, there is a Will Call window on the right side facing the main entrance. We have the tickets prepared for customers who have arranged their tickets there, so please don't worry and drive safely. We look forward to your next visit.
Aloha ベティさん、 コメントありがとうございました。 入場券だけを手配なさった方は正面玄関向かって右側にWill callの窓口がございます。そちらでは、入場券を手配されたお客様のチケットをご用意していますので、心配しないで、安全運転でお越し下さい。又のお越しをお待ち申し上げます。
We celebrated a 25 th anniversary, and had a fantastic time. The crew was friendly and fun.