Oahu
On the day of the event, the weather was somewhat unstable, with a mix of clouds and sunshine, and it felt a bit chilly. Since it was the afternoon, the sandbar was deeper than expected, and the water level was high enough that women could barely keep their faces above water. We did see sea turtles, but snorkeling was interrupted due to a massive jellyfish bloom, causing nearly half of the participants to get stung and panic ensued, leading to a halt after about ten minutes. Since we are dealing with nature, such situations are somewhat unavoidable, but I was disappointed as I was looking forward to snorkeling. The staff's response was very good, so I would like to try again if the opportunity arises.
当日は天候がやや不安定で曇ったり、晴れたりと微妙な天候で、やや寒い思いをしました。
サンドバー自体も午後の時間帯であったので、思ったよりも深く、女性は顔が出るのが精一杯まで水位が高かったです。
海ガメは見れましたが、シュノーケリングはクラゲが大量発生し、参加者の半数近くが刺されてパニック状況になり、10分程度で中断となってしまいました。
自然が相手なので、ある程度こういうケースもあるのは致し方無い事ですが、シュノーケリングを楽しみにしていたので残念でした。
スタッフの方の対応はとても良かったので、また機会があったらチャレンジしたいです。
Thank you very much for participating in the tour. However, we are very sorry that you were unable to enjoy the tour content you were expecting due to the conditions of the sea.
We have confirmed the situation on the day with the local operating company. As you mentioned, the water level at the sandbar was up to the shoulders of our female guests. The water level at the sandbar varies greatly between high tide and low tide, so we appreciate your understanding that there may be times when the beach is not visible due to the tides. Regarding jellyfish, they can occur throughout Hawaii depending on the season. In such cases, we prioritize the safety of our guests and may suspend all sea activities, including snorkeling. On that day, there was a guest who was stung by a jellyfish, and we provided first aid and suspended snorkeling. We understand that you were disappointed not to fully enjoy the activities during your trip to Hawaii. We appreciate your feedback regarding the staff's response, and we are grateful for your kind words. Together with the operating company, we look forward to serving you again.
We take your comments seriously and will work with the operating company to further improve our services in the future. Thank you very much for your valuable feedback during your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、海の状況によりご期待されていたツアー内容をお楽しみいただくことができず大変残念に思います。
当日の状況を現地催行会社に確認させていただきました。おっしゃる通り、サンドバーの水位は女性のお客様の肩ほどまであったとのことでした。サンドバーの水位は満潮と干潮で大きく異なりますので、潮の満ち引きの関係上砂浜が見えない場合もございますこと、ご理解いただけますと幸いです。なお、クラゲについてですが、時期によってハワイ全域で発生することがございます。そういった場合はお客様の安全を第一に考えシュノーケリングに限らず海のアクティビティは中断となりますことご了承ください。この日もクラゲに刺されてしまったお客様がいらっしゃいましたので応急処置をさせていただき、シュノーケリングは中断させていただきました。せっかくのハワイ旅行にてアクティビティを存分にお楽しみいただけず、がっかりされたこととお察しいたします。そんな中、スタッフの対応にご満足いただけたとのことご意見を頂戴しありがとうございました。催行会社共々、またご利用いただけますこと心待ちにしております。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
We participated as a family of three. The sea was beautiful, and we played volleyball on the water, which was a fun first experience. Luckily, we also got to see sea turtles, which was great. I was impressed by the staff's kind and attentive service. Oh, and the hamburgers for lunch were delicious too. I would love to participate again if I have the chance.
家族3人で参加しました。海は綺麗で、海の上でバレーボールをしましたが初めての経験で楽しかったです。運良く海亀も見られて良かったです。
また、スタッフの方々の親切でしっかりした対応には感心しました。あっお昼食のハンバーガーも美味かったですよ。機会が有ればまた参加したいと思います。
Great food, great service, friendly and attentive staff. The show was awesome would love to do it again when we come back in 2019!!
When we arrived at the sandbar, it started to rain, and we couldn't see the sandbar in its original form. However, compared to the surrounding sea, the color was clearly different and very beautiful.
サンドバーに着くと雨が降り出し、本来のサンドバーの姿を見ることが出来ませんでした。ただ、周りの海と比べて、明らかに色が異なりすごく綺麗でした。
First time to the islands for my fiancee and I, and we weren't sure on what to do. So many different activities and excursions to choose from, it's like how do you know which one to do???
Well, we are sure glad we chose this one!!! So much fun in every aspect!! The scenery is amazing in itself so it was hard to complain. But the tour was awesome, we loved hanging out at the sandbar, having a few drinks, taking great pictures, and playing volleyball. Oh and the lunch....seriously one of the best burgers I've ever had!! Then snorkeling on the reef was so much fun!! Got to see so much marine life and also the sea turtles!! But most of all what made the tour truly amazing, was the awesome staff! They made us feel so welcome!! They were super friendly, truly knowledgeable, and all around good people.
If their is one thing I took away from this tour is that, the staff/people make it truly wonderful. This tour is a MUST is you're going to Oahu.
This was the most fun few hours. The snorkeling was great and the guides very knowledgeable and fun. I loved it
I was very moved to be able to see dolphins up close in the ocean. At one point, a small child started crying, but thanks to that, it seemed like the dolphins came closer, and I was able to experience their gentleness as well. 😊
イルカを海に入って間近で見ることができてとても感動しました。途中小さいお子さんが泣いてしまったのですが、そのおかげでイルカが近くに寄ってきてくれたみたいで、イルカの優しさにも触れられました(^^)
It rained a little the day before, so the water was a bit murky, but the sea was beautiful! The tide was almost high, with water up to chest height, but it felt great! It's reassuring that someone speaks Japanese to guide us! I want to participate again!
前日に少し雨が降って、少し濁っていましたが、海は綺麗でした♡
ほぼ満潮で胸の高さくらいまで水がありましたが、気持ちよかったです!
日本語の方が案内してくださるので安心です!!
また参加したいです(๑'◡͐'๑)
On the day we arrived in Hawaii, we immediately enjoyed a sunset cruise. There were about 20 people, but only two of us were Japanese. We quickly got into the Hawaii mood, and the sunset was incredibly beautiful, leaving us absolutely thrilled. Since we weren't very hungry on the day we arrived, a light snack was more than enough. The crew members were bright and cheerful, and they talked to us a lot, which was great. There is absolutely no need to participate in a luxury cruise.
ハワイに着いた日に、即、サンセットクルーズを満喫。
20人程いましたが、日本人は私たち2人。一気にハワイモードになり、
かつ、サンセットがすごく綺麗で、最高に感激。
着いた日は、そんなに空腹感はないので、軽食で十分でした。
クルーの人たちは、明るく陽気で、一杯話しかけてくれて、
大変良かったです。豪華クルーズに参加する必要は全くないです。
This tour was filled with lots of information about the history of the island and the people. Pearl Harbour is a must see.
I went to Hawaii alone, but I thought, "It would be a waste to just relax on the beach," so I participated.
I was able to have valuable experiences, like seeing sea turtles and submarines.
I would like to participate again.
ハワイは一人で行ったのですが、
「ビーチでのんびりは、もったいない」
と思い、参加しました。
ウミガメを見たり、潜水艦を見たりと、
貴重な体験ができました。
また、参加してみたいと思います。
My wife and I had a great time. The scenery was amazing and we got some really good pictures. The food was really good also.
I participated on the day of arrival. I'm glad I could see both the fireworks and the sunset. I ordered the lobster, but it was too much to finish, which was a shame... I think the buffet-only plan would have been sufficient. The staff were very friendly, and I had a great time.
到着当日に参加しました。
花火もサンセットも観れてよかったです。
お料理はロブスター付けましたけど、多くて食べきれずもったいなかったです。。。
ビュッフェだけのプランでも充分だったかな。
スタッフさんたちはとてもフレンドリーで楽しい時間が過ごせました
Great day. Whilst informative the tour guide did not stop talking for the whole time the bus was moving... He needs to review what he is passing on to the people.
Smooth pickup from the hotel (I was actually nervous since it was my first time).
The half-day tour of Oahu wasn't part of my original plan, but I'm so glad I went! It was amazing... especially Hanauma Bay, which has the most beautiful beach in the world and is definitely worth seeing.
The Polynesian Cultural Center is also a fantastic place to learn about Hawaiian and other regional cultures. I got to experience hands-on activities and demonstrations, and it was a day filled with laughter!
Japanese people... let's quickly throw away the feeling of embarrassment. There's no need to be shy; just be cheerful and enjoy! (laughs)
Thank you for a fun day! m(._.)m
ホテルからスムーズにピックアップ(実は初めてだからドキドキでした)
オアフ半日観光は当初の予定外でしたが行って良かったぁ‼最高…特に世界一キレイなビーチ、ハナウマ湾は一見の価値がありですよ
ポリネシア文化センターもハワイや他地区の文化を学ぶには最高⤴⤴です。手作り経験や実演をさせてもらったり、笑い転げた1日でした‼
日本人よ…恥ずかしいという気持ちは早く捨てよう。陽気に朗らかに楽しくシャイなんて要らないよ(笑)
楽しい1日をありがとうm(._.)m
Pearl harbor is amazing, the tour around the city was good as well.Our tour guide was great and had lots of information to share about each site.
Traveled with my daughter and we both had an amazing day at the sand bar. Crew was great. We saw lots of sea turtles which I really loved.
Since it was my first time in Hawaii, I wanted to see a show that would let me experience Hawaii, so I booked this one right in front of the Sheraton Waikiki where I was staying.
There were hula dances and fire dances, of course, but also shows featuring Elvis, Michael, and Katy Perry, which was different from what I had imagined. However, it was a good experience to see American entertainment.
After taking commemorative photos, I received a welcome drink, a Mai Tai, and moved to my seat in the front row. By the way, the photos were available for purchase at $25, and since they turned out to be surprisingly good, I decided to buy them (including a photo of Elvis and three others).
I had reserved a VIP seat, so after being seated, the meal began, but it was arranged to eat before the show started. I entered about 15 minutes late, so the meal felt a bit rushed, but it was all delicious, starting with the main set of steak and salmon.
Overall, it was a satisfying experience for my first time in Hawaii.
初ハワイでしたので、ハワイを感じられるショーを見ておこうと思い、宿泊していたシェラトンワイキキ目の前のこちらを予約しました。
フラダンスやファイヤーダンスはもちろん、エルビスやマイケル、ケイティペリーのショーもあるなど、想像していたステージとは違っていましたが、アメリカンエンターテインメントを見ることができてよい経験でした。
記念の写真撮影を撮影後、ウェルカムドリンクのマイタイを受け取り、ステージ正面の1階席に移動。ちなみに写真は25ドルで購入可能で、思いのほか良い写真だったので購入しました。(エルビス他3人の写真もセット)
今回はVIP席で予約していたため、着席後は食事が始まるのですが、ショーが始まる前に食べる段取りでした。15分ほど遅刻しての入場であったため、やや急かされての食事でしたが、メインのステーキとサーモンのセットをはじめ、一通り美味しい食事でした。
初ハワイとしては満足の経験でした。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
I went to Hawaii alone, and since it felt lonely just being at the beach, I decided to try riding a yacht.
This time, I was lucky enough to see sea turtles and a submarine, which made for quite a valuable experience.
I would like to use this service again.
一人でハワイへ行って、ビーチにいるのも寂しいので、
ヨットに乗ってみました。
今回は、運がよく、ウミガメを見たり、
潜水艦を見たり、なかなか貴重な体験ができ来ました。
また、利用したいと思います。
Wow what a wonderful day, the tour guide was fantastic and he made sure we were enjoying our Hawaiian experience. We were taken to many beautiful places and given plenty of time to experience them. He was very informative and made our day memorable.
A fun filled night with good singing and dancing. Entertaining for all ages!
The location of the bus stop was a bit unclear the day after arrival, which caused a slight delay, but they were waiting with a sign. Upon arrival, I listened to explanations about the location, rental equipment, and lunch options for about 10 minutes, then placed my valuables in the office locker and walked to the beach, which was about a 5-minute walk away. There was shade, making it comfortable to spend time there. The lunch pizza was freshly baked and delicious, and the deli sandwiches from the other supermarket, along with chips and drinks, were also tasty.
バス停の場所が到着日の翌日で分かりづらく少し時間に遅れてしまったのですが、看板を持って待っていてくれました。到着すると、場所やレンタル用品、ランチのお店の説明を10分程聞いて、貴重品は事務所のロッカーに置いて歩いて5分ほどのビーチへ。木陰があり、過ごしやすかったです。ランチはピザは焼き立てで美味しく、ほかのスーパーのデリサンドもチップスとドリンク付きで美味しかったです。
Dear Fujimoto,
Thank you for participating in the tour and for your comments.
We are very pleased to hear that you enjoyed the tour.
We sincerely look forward to your next visit.
Thank you.
Kailua Beach Adventures Staff
Fujimoto様
この度は、ツアーにご参加及び、コメントご記入、ありがとうございました。
ツアーを楽しんで頂けたようで、私どももとても嬉しく思います。
Fujimoto様のまたの起こしを心よりお待ち致しております。
ありがとうございました。
カイルアビーチアドベンチャーズ スタッフ一同
I was expecting a pool and crazy slides in Hawaii! Unlike in Japan, there wasn't much waiting, and I was able to ride all the attractions in under 5 minutes. It's okay if you don't understand the language. There was a Japanese staff member at the locker rental area who helped with everything. However, when riding the attractions, you have to carry a large float up the stairs, which can be a bit challenging. The children's pool is also designed in an interesting way, and I saw some people entering while holding their babies. I recommend it for those who are tired of the slides you find at hotels!
ハワイでプール、クレイジーなスライダーを期待していました!
日本と違ってそんなに待つこともなく、すべての乗り物が5分以内に乗れて全制覇出来ましたよ。
言葉が分からなくても大丈夫です。
ロッカーを借りる場所には日本人スタッフの方がいてすべてやって下さいました。
ただ乗り物に乗る際は下で大きな大きな浮き輪を持って階段で上に登るので少し大変です。
子供用プールも面白い作りになっていて赤ちゃんを抱っこして入っている方も見かけました。
ホテルにあるようなスライダーに飽きた方はオススメです!
City tour was very good. But no boat ride to the Arizona Memorial (hitide !!!!)
I used this service to visit Kailua Beach, Lanikai Beach, and Kailua Town. Once I arrived and received the explanation, I was free to explore at my own pace until the designated time, so I recommend it for those who prefer to go at their own speed.
The Japanese female staff on-site were kind and provided information on how to get to Lanikai Beach and the hills to be careful of while biking.
As everyone else has mentioned, the lunch pizza was very large and delicious.
カイルアビーチ、ラニカイビーチ、カイルアタウンに行きたく利用しました。
現地に到着し、説明を受けたら時間まで自由に行動出来るので、ご自分でペースで行動したい方にはお勧めです。
現地の女性日本人スタッフが親切で、ラニカイビーチへ行き方や自転車で気をつける坂など教えて頂きました。
みなさんが投稿しているように、ランチのピザはとても大きく美味しかったです。
Dear Korie,
Thank you for participating in the tour this summer and for your comments. We are very happy to hear that you enjoyed Kailua, Lanikai, and Kailua Town. Our team at Kailua Beach Adventures looks forward to welcoming you back at any time throughout the year.
Thank you.
The staff at Kailua Beach Adventures
こりえ様
今年の夏になりますが、ツアーにご参加及び、コメントご記入、ありがとうございました。
カイルア、ラニカイ、カイルアタウンを満喫して頂けたようで、私どももとても嬉しく思います。
弊社は年中無給でこりえ様のお越しをお待ち致しております。
ありがとうございます。
カイルアビーチアドベンチャーズ スタッフ一同
Both children and adults had a great time! It can be enjoyed by everyone from small children to adults. The bodyboarding was difficult. The concrete was too hot, and I got burned.
子供も大人もとても楽しめた!小さい子どもから大人まで楽しめます。ボディボードは難しかった。コンクリートが熱すぎて火傷をしてしまった。
We enjoyed the show and thought it was quite professional
The shuttle bus was easy to find and it was a lot of fun. Perhaps because it was a weekday, there were fewer people, so we were able to enjoy the slides without waiting too long. The pool was very enjoyable, but outside food is not allowed, so we had no choice but to eat at the one restaurant there, which was a bit disappointing. Also, I didn't know that bringing floaties and boards was prohibited, so for those planning to go in the future, please be aware of that. I had a great time, and I would love to participate again next time.
お迎えのバスも分かりやすくとても楽しかったです。平日だったせいか、人も少なくてそこまで並ばずにスライダーなども楽しめました。プールはとても楽しかったですが、持ち込み禁止なので、一つだけしかないのですがそこのお店のごはんを食べるしかなく、それだけが残念です。
それと、浮輪やボードなどの持ち込みが禁止だと知らなかったので、今後行かれる方は注意してください。とても楽しかったので、また次回も参加したいです。
Great way to see d island , eat and relax. D food was great and staff friendly and accommodating
The sandbar's water level was about waist-high, but the clarity was excellent, and I was very satisfied. I was able to see a sea turtle, and snorkeling was a lot of fun with plenty of fish. The hamburgers and beer on the boat were also incredibly delicious! The guide on the way there was really wonderful, too!
サンドバーは水位は腰くらいまででしたが、透明度が高く、大満足でした。ウミガメも見れたし、シュノーケリングも魚が沢山でとても楽しかったです。船の上のハンバーガーとビールも、最高に美味しかったです!行きのガイドのおじさんがとても素敵でした笑