Oahu
We had the best time on our jungle tour . Our tour guide was outstanding . Funny, informative and we were captivated from the moment we sat in the seats and took off , until we returned back to where we started. It was the highlight of our tour experience. I would give this tour an outstanding rating!
Unfortunately the next tour was a huge disappointment, the movie tour.
While it was interesting seeing the cardboard signs where all the movies took place, there were little if no remaining evidences that any movie ever were filmed there. That was my mistake as the driver explained that all props must be removed.
Our driver mentioned immediately that he had “ deadpan humor” which sorely missed the mark. While he was knowledgeable and his information was interesting, his style of presentation was filled with unnecessary repetitive words “Also here within here collectively also here “ . My suggestion would be to work on simplifying the dialogue to keep the.audience engaged. Sadly, we decided to leave after the tour missing the last tour we had paid for.
It was more fun than I expected.
Go, Michael!
There was also a live band, which was great.
There was even Presley, so the genre was diverse and I wasn't bored at all.
予想以上に楽しかったです。
マイケルがんばれ!
生バンドもあったのでとても良かったです。
プレスリーもいたのでジャンルが幅広く退屈しなかったです。
Thank you very much for attending the Rockafella Rockin' Show. We are very pleased to hear that you enjoyed the performances of Elvis, Michael, and the Hawaiian show. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラ ロッキンショーにご来場頂きまして、誠に有難うございます。エルビスやマイケルそして、ハワイアンショーなど楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
Cheif's Luau is a MUST DO!!! This was our favorite thing we did on our entire trip to Hawaii. If possible, pay for transportation included. The ride to the luau was fun and informative - it was like a mini tour because the guide taught us some Hawaiian words, fun facts, gavw us cultural insights, and even made jokes! This was literally the best thing ever! This is perfect for everyone! Kid friendly, but also perfect for couples and families alike. In fact, the Luau was so great that I think mostly adults would appreciate all the effort made by Cheif and Tamatoa! Best fire show also!! 10/10
This tour was truly a full day adventure! I am so happy I visited the PCC and took the time to learn more about Hawaiian culture. The family and I loved the Luau!
I participated for the first time in about 30 years. It was one of the must-do options during my long-awaited trip to Hawaii. The show did not disappoint. It was a fun time connecting with people from various countries. The buffet and drinks were also very delicious. I'm glad my daughter in her 20s enjoyed it too.
30年振り位に参加しました。
久々のハワイで外せないオプションの一つでした。
期待を裏切らないショーでした。
色んな国の方と盛り上がれて楽しいひとときでした。ビッフェ、お酒もとても美味しかったです。
20代の娘も楽しんでいてよかったです。
Thank you very much for attending the Rockafella VIP Waikiki Luau Buffet & Show. We are delighted to hear that you and your daughter enjoyed the Luau Buffet and the Hawaiian show. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。ルアウブッフェのお食事、そして、ハワイアンショーなど娘様も一緒に楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
The food was very delicious, and the show was a lot of fun. I definitely want to come again. Thank you to everyone who took care of us.
お料理も、とても美味しかったし、ショーもとても楽しかったです。
また、是非来たいです。
お世話をして下さった皆様、ありがとうございました。
Thank you very much for attending the Rockafella VIP Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed the luau buffet, the performances by Elvis and Michael, as well as the Hawaiian show. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。ルアウブッフェのお食事、エルビスやマイケルそして、ハワイアンショーなど楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
Loved that I booked it for the family. We had a fun time snorkeling. Pick up from hotel was great, liked that the shuttle bus driver looked for us since we stood on the wrong bus stop. The crew was amazing and very friendly. The co-captain lady was the best. She took her time to show us how to use the snorkel, fit our life vest, gave us drinks. The captain was super friendly as well. The water was warm and clean. The boat was clean, restrooms to use and to change in were clean. Snorkels were clean and easy to use. Burgers was the best and we even had hot chocolate at the end of the swim. They took us to the shallow area first which was great, and then the deeper area, we saw coral reefs, lots of fish, and even sea turtles. It was amazing thing to see.
Only thing is, they didn’t have enough seats to sit outside, so we stayed inside during boat ride, and towards the end of the ride, everyone was cold so mostly everyone went inside, so we had to stand, which is ok, about 10 mins only. Overall, still a very awesome trip and would definitely go again!
I participated in June 2023. The pick-up from the hotel during my stay was convenient, and if you choose an activity with lunch included, the morning schedule isn't too early, which I recommend.
After about an hour's drive by bus, we arrived at Kaneohe Bay for boarding. There are restrooms at the dock, but it can get crowded with participants. Don't worry, there are also restrooms on the boat.
When boarding, there were separate boats for Japanese guests and guests from other countries, so the boat I boarded was filled with Japanese tourists. The guide spoke only Japanese, so there were no issues.
The sandy beach of the heavenly sea is more like a shallow area, with the water reaching up to my waist. We also had time to practice snorkeling.
As for the lunch, the hamburgers were freshly grilled on the boat, and the meat was quite delicious, which made me very satisfied.
After lunch, we moved by boat while watching the honu (sea turtles) and snorkeled for about an hour at a snorkeling spot before returning to the port and taking the bus back. I think we arrived at the hotel around 4 PM.
I was able to see the honu from the boat, but unfortunately, I didn't encounter any while snorkeling.
Overall, it was a very satisfying experience. Just be careful about sunburn.
2023年6月に参加しました。滞在中のホテルからのピックアップで、昼食付きアクティビティであれば朝もそこまで早くないのでおすすめです。
バスで1時間ほど走ったらカネオヘ湾に到着、乗船となります。船着き場にはトイレもありますが、参加客で混雑します。船の中にもトイレはありますのでご安心を。
乗船の際は、日本人客の船と、それ以外の国の客とに分かれて船が用意されているので、乗った船はすべて日本人観光客でした。ガイドも全て日本語でしたので問題ございません。
天国の海の砂浜は、砂浜というか浅瀬になっており、腰まで海水が届きます。シュノーケリングの練習時間も兼ねておりました。
昼食のハンバーガーですが、船内でお肉が焼かれた出来たてのもので、肉もかなり美味しく満足できました。
昼食後に船で移動して、移動しながらホヌをウォッチングしつつ、シュノーケリングスポットで1時間ほどシュノーケリング、帰港、バスで送迎となります。ホテル到着は16時ぐらいだったと思います。
ホヌは船から見れましたが、シュノーケリング中は残念ながら会えませんでした。
全体を通してかなり満足のいくものでした。ただ日焼けにはご注意を。
The tour included a Japanese guide, but most participants were from overseas, so the explanations were primarily in English, with occasional translations in Japanese. If you asked questions, they would respond in Japanese. During the trekking, the group gradually spread out at their own pace, so I hardly listened to the explanations in the second half, but I thoroughly enjoyed the magnificent nature and the fresh air around me. I never thought I would go out of my way to experience such impressive nature in Japan, so I'm glad I participated in this tour! For those interested in the Manoa Falls tour, I hope you can enjoy the great outdoors without worrying too much about language or history.
日本語ガイドさん付きでしたが、参加者の方は海外の方が多く基本的には英語、日本語でもちょくちょく解説してくれる感じでした。
質問したら日本語で教えてくれますし、トレッキング中はだんだん団体の間隔がそれぞれのペースで空いてくるので、後半はほとんど解説を聞いてなかったんですが、目の前に広がる大自然と肌に感じる澄んだ空気で全然楽しめました^ ^
日本でなかなかここまで立派な自然をわざわざ感じに行こうとは思わなかったので、参加して良かったツアーです!
マノアの滝ツアーが気になる方は言葉とか歴史とかはあまり気にせず、とにかく大自然をいっぱい堪能してほしいなと思いました^ ^
This luau was wonderful! Dinner was great, the service was well executed and we learned so much about the Polynesian culture. The show was awesome! Very talented performers who made it so much fun for everyone in attendance! This is a definite yes!!
Aloha MStein and mahalo for leaving us this review! We're happy to hear that you had a wonderful experience and dinner at the luau. We're glad that you enjoyed the show. Hope you'd visit us again soon! Mahalo!
I enjoyed it more than I had imagined. The course was varied, allowing for different ways to have fun. The lunch was fresh and delicious, with both meat and vegetables. The tour led by Mr. KOA was especially enjoyable.
想像していたより、楽しめた。コースがバラエティに飛んでいて、いろいろな楽しみ方が出来る。ランチはお肉も野菜も新鮮で美味しかった。特にガイドMr.KOAさんのツアーは楽しかった
We boarded the Star of Honolulu for a vow renewal to celebrate our 40th wedding anniversary. Forty years ago, we also participated in a dinner cruise for our honeymoon. With the captain present, we renewed our vows against the backdrop of Diamond Head! We toasted together! The captain said, "Please come back in another 20 years!" The guide spoke in Japanese and took many photos for us. The weather was great, we saw a rainbow, and the sunset was incredibly beautiful. The complimentary champagne and food were delicious, and everyone on board was lively, making it a very enjoyable time.
結婚40周年でバウ・リニューアルでスターオブホノルル号に乗船。
40年前にも新婚旅行でディナークルーズに参加しました。船長さんの立ち会いでダイヤモンドヘッドを背景にバウ・リニューアル!三人で乾杯!船長さんから「次20年後に又来てください」のお言葉!案内の方が日本語でお話ししてくれ、写真もたくさん撮っていただきました。天気もよく、虹も見え、夕陽も大変綺麗でした。サービスのシャンパン、料理もおいしく、船内は皆さんノリノリでとても楽しいひとときでした。
Thank you for using the Star of Honolulu Sunset Dinner Cruise. We are also moved to have you on board, creating wonderful memories for your honeymoon! Our entire staff is honored to have been able to assist you in making beautiful memories in Hawaii. We look forward to welcoming you back for your next anniversary in Hawaii.
スターオブホノルル号サンセットデイナークルーズをご利用頂き有難うございます。素敵な新婚旅行の思い出と共に今回乗っていただき私たちも感動です!ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。次回もぜひ記念日としてハワイでお待ちしております。
After enjoying a buffet-style dinner, you'll be watching a show, so the time commitment will be longer. It’s better not to schedule anything else afterward. There is a roof, but since the dining is outdoors, there is no air conditioning. You can enjoy the lively atmosphere while watching hula dancing during the meal. I recommend this for your first trip to Hawaii.
ビュッフェ形式の夕食を楽しんだ後にショーを観るので拘束時間が長くなります。
次の予定は入れない方が良いでしょう。
屋根はありますが野外での食事なので空調はありません。
食事中もフラダンスも観れるので賑やかに楽しめます。
初めてのハワイ旅行でオススメします。
Thank you very much for visiting the Rockafella Original Waikiki Luau Buffet & Show. We hope you enjoyed the food and the show. We look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラ オリジナルワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。お食事とショーもお楽しみいただけたことかと思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
This time, I participated in my first trip to Hawaii with a Diamond Premier seat. With priority entry, I was able to sit right next to the stage, and it was an impressive show filled with the spirit of Hawaii! The food was also available to us first, and both the taste and portion size were great. However, everything from the entrance announcement was in English, so I couldn't understand the MC's jokes, which was a bit disappointing. It was a moment that made me realize the necessity of English conversation at my age. If the budget allows, I think it's better to participate with a Diamond Premier seat. Regular seats enter after the Diamond seats, and since the seating is further back, you can't feel the dynamism of the show.
今回は、初めてのハワイ旅行で、ダイヤモンドプレミアシートで参加させてもらいました。
優先入場で、席もステージの横で見ることができて、迫力があって、ハワイ感満載のショーでした!
料理も優先的に取ることができて、味もボリュームも問題ありませんでした。
ただ、入場案内から全て英語なので、MCのトークで笑いが起きても、理解出来ずで少し残念でした。英会話の必要性を、この年で感じた1シーンです。
予算が許すならば、ダイヤモンドプレミアで参加された方がいいと思います。レギュラーシートは入場がダイヤモンドシートのあとで、食事を取るのももあと、座席も後方なので、ショーのダイナミックさを感じることが出来ないです。
This is the 2nd year in a row my family and I have booked this snorkel cruise. We loved it each time. We loved being in the middle of the ocean snorkeling and being on the sand bar. We felt safe each time and had a lot of fun. The staff was wonderful and the food was great as well. Anytime we come to Oahu, Captain Bobs is our go to!
Our honeymoon, and our first time in Hawaii!
We went to the sandbar (*^^*)
I heard it can be affected by the weather, but it was beautifully sunny! We also saw a lot of sea turtles, which was very moving (;_;)
The hamburgers we had on the boat were exceptional!!
I definitely want to come back again!
新婚旅行にて、初めてのハワイ!
そしてサンドバーでした(*^^*)
天候によって左右されるとの事でしたが
見事に快晴!そしてウミガメも沢山見れてとても感動しました(;_;)
船上で食べるハンバーガーも格別!!
また絶対来たいです!
I have been there for lunch before, and this time I visited for dinner. We went with six people, and since we had a reservation, we were smoothly guided to our seats. The dishes were all beautifully presented, and they tasted as good as they looked. I think it was a good deal since we booked through Veltra and had a course meal. We paid separately for drinks and tips on the day. I believe it's a restaurant where you can enjoy your meal with peace of mind. We made a reservation for 5:30 PM, but shortly after, it was fully booked, and there were people waiting at the reception, so it's definitely a place where reservations are necessary.
以前ランチで行った事があります、今回はディナーで訪問。
6名で行きましたが予約していたので、スムーズに席に案内していただきました。
お料理は見た目にどれも綺麗です。味も見た目通りで美味しかったです。
ベルトラさんで予約していたのでコースでしたが安くで済んだと思います。
飲み物は別料金とチップで当日支払いしました。安心して食事ができる店だと思います。
17:30予約していきましたが、少しすると満席で受付に待ってる人もいましたので、予約は必要な店ですね。
There were three of us participating, and the rest were about 25 foreign guests. We were lucky to have two guides, and one Japanese guide was assigned to our group of three, providing detailed explanations on various topics. The ground was wet and uneven, so it was necessary to take precautions against slipping. I think it's best to be prepared for muddy shoes as well. The path to the waterfall features various plants and power spots, so it was never boring.
On the way back, we received sandwiches and were taken directly to Tantalus Lookout for lunch. It was a beautiful hill with a great view of Diamond Head and Waikiki, and it felt wonderful to be there.
私達3人で参加しました、他は全て25人程は外国人の方々でした。
ガイドさんが二人付いてくれてて、一人の日本人ガイドさんが3人に付いてくれたのでとてもラッキーで細かい事まで丁寧に説明してもらえました。
足下は湿ってて足がゴロゴロしてるので、滑らない工夫が必要です。泥で靴も汚れますので覚悟してたほうがいいと思います、滝までの道のりは色々な植物やパワースポットがあり飽きません。
帰りにサンドイッチを受け取りそのままタンタラスの丘まで連れて行ってもらい昼食でした、ダイヤモンドヘッドとワイキキが見渡せるとても見晴らしのキレイな丘で気持ち良かったです。
The hamburger with grilled meat that they made on the ship was delicious. The lady's conversation was enjoyable, and perhaps because the weather was nice, the ship didn't sway at all, so I didn't feel seasick. The sea was incredibly beautiful; there's no way it wouldn't look great in photos, all of them turned out amazing. I even got to see a sea turtle, so I was very satisfied.
船上で焼いて貰える肉が挟まったハンバーガーが美味しかった。
お姉さんの喋りも楽しく、気候が良かったのか全く船も揺れず、船酔いもありませんでした。
海も綺麗過ぎる、映えないわけがない、写真が全部神。
ウミガメにも会えたし大満足です。
Enjoyed the show. The entertainment was very good. We paid to be picked up. I am so glad we made that decision. Traffic was bad but our driver Johnny handled it like a pro. Greg checked us in and then narrated the trip. He had a great sense of humor and made the ride very enjoyable. The chief also had a great sense of humor and made the stories very interesting. We were also surprised with flowers for our anniversary. They were all very courteous and made you feel like part of the family. We will definitely go again if we are ever back in Hawaii.
The food was a buffet, so it felt about right, but the show was amazing! I thought the wait for the food was a bit long. The show was something you have to see when you come to Hawaii; it was truly fantastic!
お料理はブッフェだしこんなもんかなー、という感じでしたが、ショーが最高でした!
料理が出てくるまでの時間が少し長かったかな、と思います。
ショーは、ハワイにきたらこれは見なきゃ!という感じで、とても最高でした!
Thank you very much for attending the Rockafella Original Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed the show. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラ オリジナルワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。ショーも大変楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
We participated in a celebration that combined our honeymoon and anniversary. It was in a wonderful location, like something out of a movie, and we were so happy. The staff were bright and kind, and they took many photos for us. It became the best anniversary ever.
ハネムーンと記念日を兼ねたお祝いで参加しました。
映画に出てくるような、素晴らしいロケーションで、幸せでした。
お店の人も明るく優しく、写真もたくさん撮ってくださりました。
最高の記念日になりました。
I reserved tickets for the show on June 4th (Sunday) the night before using my smartphone and attended. The luau dance was overwhelming. In particular, the fire dance was powerful and breathtaking. There was also hula dancing, and we enjoyed a packed show. The leader's talk was witty and engaging, and he was great at keeping everyone entertained for a long time.
Both my wife and I were very satisfied with the show itself, but we hope for some improvements in the dinner. However, I also think that unless it's a hotel luau dinner show on Oahu, one shouldn't expect much from the food. The dishes listed on the menu were indeed available, but they were served in the typical Hawaiian white plastic containers where everyone serves themselves (similar to the buffet style at Japanese hotel breakfast venues where you line up and walk while picking up food). The quality and taste of the food are best not to be expected too highly. Please consider the show as the main attraction and the dinner as just an addition.
6/4(日)のショーを前日の夜、スマートフォンで予約して参加しました。
ルアウの踊りは圧倒的でした。特に、火の舞は、迫力があり、息をのむほど。
フラダンスもありで、盛沢山のショーを楽しみました。リーダーのトークも軽妙洒脱で、皆を乗せるのがうまく、長い時間を飽きさせない人でした。
妻も私もショー自体にはとても満足しましたが、夕ご飯はもう少し改善してほしいところです。ただ、オアフ島では、ホテルのフラダンス・ディナーショーでもなければ、食べ物に期待してはいけないのだろうとも思います。メニューに書いてあった料理が確かにありましたが、ハワイ特有の白いプラケースに各自が取るスタイルで(日本のホテルのバイキング/ブッフェスタイルの朝食会場で列を作って歩きながら料理をとるパターン)、料理の品質・味は、期待しない方が良いです。あくまでも、ショーがメインで、夕ご飯は付け足し程度に考えてください。
Great! Great! Great! Great! Great! Great! Great! Great! Great!
Aloha Dan and mahalo for this review! We're glad that you had a Great! Great! Great! Great! Great! experience at the luau, lol! Visit us again soon. Mahalo!
The staff were kind and entertaining. I had a great time until the end. The weather was nice, and when the staff said "look ahead" during snorkeling, I saw a big honu right in front of me. I would like to participate again.
スタッフさんは親切でエンターテイナーですね。
最後まで楽しく過ごせました。
お天気も良く、シュノーケルの時スタッフさんが"前見て"と言うので見たら目の前に大きなホヌが、、
また参加したいと思います。
This excursion was excellent! The crew was phenomenal, the stops made were so much fun and the lunch was great. A fun time was had by all! I would highly recommend!
The Starlight Luau changed locations since the last time we visited Hawaii, which made the experience more intimate and explosive. Our family felt like they were a part of the show. The food was exquisite, and the dancers were more than entertainers; they passionately expressed their culture and made you feel like family.
It was a wonderful show that conveyed the performers' earnest desire to please the audience. It was breathtaking and moving. Thank you.
出演者たちの、客を喜ばせようとする懸命思いが伝わって来る素晴らしいショーでした。圧巻でした。感動しました。ありがとう
Thank you very much for attending the Rockafella VIP Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed it. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
The service was good, and the food was delicious. The pineapple brulee for dessert was especially exquisite. During the meal, there is usually live music playing, so you might find it a bit difficult to have a conversation.
サービスは良好で、料理も美味しかったです。特にデザートのパイナップルのブリュレは絶品でした。
料理中は基本音楽をライブ演奏してるので、話はしずらいと感じることもあるかもです。
アロハ!
カニカピラグリルでのお食事を選んでいただきありがとうございます!
私たちは、あなたが私たちのサービスと料理を楽しんでいただけたことを嬉しく思います。あなたの体験と5つ星のレビューに感謝します。
またのご来店をお待ちしております!
マハロ!
Aloha!
Thank you for choosing to dine at Kani Ka Pila Grille!
We are delighted to see you enjoyed our service and food. We appreciate your experience and 5 star review.
Hope you visit us again!
Mahalo!
I went on the 5-Star cruise. I made a reservation with the Celebration Plan (guaranteed window seat) and paid for it, but I was booked under the regular plan. While the manager was confirming my reservation, I couldn't eat the food in front of me for about 30 minutes after being seated. In the end, it turned out that the reservation from VELTRA to Star of Honolulu was under the regular plan, and I was treated as such until the end. I never expected something like this to happen. I'm very disappointed.
Also, it seems that the shuttle bus got caught in traffic, so by the time we arrived, dinner had already started, and other guests who arrived earlier were enjoying their meals.
I thought there might be a separate entrance for the 5-Star guests, but there wasn't anything like that. We all lined up at one entrance to board the ship.
The schedule mentioned that there would be a welcome reception by the captain on the exclusive deck on the top floor for 5-Star guests, but there was nothing of the sort. We were just guided to line up and proceed into the ship.
The food wasn't particularly delicious; it was average. It was mentioned that the meat could be cut with a fork, but it was more like something you could manage to cut with a knife.
I have been to Hawaii several times, and regarding the Hilton fireworks, I've seen them from various places, but sitting on the beach south of the Rainbow Tower is the best spot. Watching the fireworks from the cruise ship was an experience, but since it was from a distance, it lacked impact.
Additionally, guests from the lower deck were casually coming up the stairs to the 5-Star deck. There was a rope at the top of the stairs, but they seemed to know how to unhook it to get in and then rehook it. These were regular guests, not staff.
I was considering this might be my elderly mother's first and last overseas trip, so I regret spending a lot of money and time on this optional tour. I hope this review can be helpful to someone.
5スターで行ってきました。
セレブレーションプラン(窓際席確約)で予約し、その分の金額も支払いましたが、通常のプランで予約されており、あちらのマネージャーに予約したプランの確認をしてもらっている間、席についてからも30分ほど、目の前の料理を食べることができませんでした。
結局、VELTRAからスターオブホノルルへの予約が通常プランだったそうで、最後まで通常プランとしての扱いとなりました。
こんなことが起きるなんて、思いもしませんでした。非常に残念で仕方ありません。
また、恐らく送迎バスが渋滞に巻き込まれたせいで、私たちが到着した頃にはすでにディナーは始まっており、先に着いていた他のお客さんは食事を楽しんでました。
乗船する際に5スター用の入口でもあるのかなと思ってましたが、特にそのようなものはなく、大勢で列に並んで一か所の入り口から乗船しました。
5スターだと「最上階の専用デッキでキャプテンによるウェルカムレセプションがある」というスケジュールが記載されていますが、そんなものは一切ありません。列になって船内に進むように案内されました。
料理も、特別おいしいものではなかったですね。普通です。お肉がフォークで切れるという記載がありますが、ナイフでがんばって切れるぐらいの感じでした。
私自身は何度かハワイに行ったことがあり、ヒルトンの花火については、いろいろな場所から見てますが、レインボータワーの南側のビーチに座って見るのが一番ですね。
クルーズ船から花火を見れたことは一つの経験にはなりましたが、遠くから見ることになるので、全然迫力はないです。
それから、下の階のお客さんが、普通に5スターのデッキに階段を上ってきてました。一応階段を上がった先にロープがありますが、手慣れた感じでフックを外して入って、またフックをかけてました。スタッフの方ではなく、一般のお客さんです。
年老いた母を含めた、最初で最後の海外旅行だろうと考えてましたので、このようなオプショナルツアーに大金と時間を使ったことが残念で仕方がないです。
誰かの参考になればと思い、口コミを残します。
We apologize for the significant time it took to guide you to your seat due to a reservation-related mistake. We will be in contact with the general manager to provide training to all staff for the enhancement of our customer service in the future. Thank you for your feedback; we would like to take this opportunity to continuously strive for improvement.
ご予約関係のミスとゆうことで、お席に案内するのに 大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。