All Reviews for Food & Dining Experiences

On my first trip to Hawaii, I visited the sandbar I had always wanted to see. It was incredibly beautiful, and I was able to relax there! Having lunch outside was exceptional. Thank you for a wonderful time!

初めてのハワイで、行ってみたかったサンドバー。すごく綺麗でゆっくり過ごせました！
ランチも外で食べると格別です。
楽しい時間をありがとうございました！

Since the main restaurant was fully booked and I couldn't make a reservation there, I booked this one instead. I wasn't expecting much, but it was great! The barbecue on the boat (hamburgers) was incredibly delicious and impressive. However, I participated in May, and it was very cold. When the sun was out, it was bearable, but when the clouds came, it was really cold, to the point where it took courage to go into the sea. I got stung by a jellyfish, but thanks to the kind staff, I felt very reassured. They properly treated me. I was also moved to see sea turtles up close! I want to go again when the weather is nice.

本家のほうが満員で予約がとれなかったので、こちらを予約しました。期待していなかったのですが、良かったです！
船上でのバーベキュー（ハンバーガー）がとっても美味しく感動しました。
ただ、５月の参加でしたがとても寒かったです。太陽が出たら、まだましなのですが、雲が出てきたら本当に寒くて、海に入るのも勇気がいるほどです。
クラゲに刺されてしまったのですが、日本人の親切なスタッフさんがいたおかげで、とても安心でした。キチンと処置もしてもらえました。
ウミガメも近くで見れて、感動しました！天気が良い時に、また行きたいです。

I participated in a guided tour in 2013, and the guide (Mark) was kind and fun, which made it really great. So in 2014, I joined without a guide for a more自由な感じ. The ocean was incredibly beautiful, and it made me feel like I wanted to live nearby.

2013年にガイド付きツアーに参加してガイドさん（マーク）も親切で楽しく、凄く良かったので、2014年はガイドなしで自由な感じで参加しました。とんでもなく海が綺麗で近くに住みたい気分になりました。

I participated in early May. On that day, Waikiki was sunny, but Kaneohe was cloudy with occasional rain. Perhaps because the weather wasn't good, it was very cold both on the boat and in the water. Everyone wrapped their jackets and towels around themselves to somehow endure the cold, wind, and rain; it felt like a training session. There were no seats available that could shield us from the rain and wind, so I was standing the whole time on the boat, which was tiring. It was disappointing that the price didn't match the experience...

5月上旬に参加しました。当日、ワイキキは快晴でしたが、カネオヘは曇り時々雨でした。天気が良くなかったからか、船上も水中もとっても寒かったです。全員持参した上着やタオルを体中に巻いてなんとか寒さと風と雨をしのぎ、まるで修行のような時間でした。雨&風を防げる座れる席がなかったため、船に乗っている間中、ずっと立ちっぱなしで疲れました。値段と割が合わなくて残念でした…。

After the wedding went off without a hitch, we spent the next day at the sandbar, having safely delivered our family and guests to the airport. However, despite the clear weather the day before, it rained on and off that day, and the temperature was low, so we ended up shivering as we entered the sandbar. Still, since it was the day after such a significant event, it became a nice memory for us to relax and enjoy together.

結婚式が無事に終わり、家族や参列者を無事に空港まで送り届けた翌日の二人の時間をサンドバーで過ごしました。
しかしながら、前日までの晴天もこの日は雨が降ったり止んだりで気温が低く、折角のサンドバーもブルブル震えながら入る事になりました、、、
それでも無事に終わった一大イベントの翌日なので、二人でゆっくり楽しめた事はいい思い出になりました。

We decided to go see authentic dance at the request of my wife's father. He was very excited about the Tahitian dance and was thrilled, saying, "That hip-shaking dance was great!" He was so into it that he plans to buy a video of Tahitian dance as soon as we return home. I was able to do a good deed for my father-in-law, who experienced his first trip abroad. Thank you very much.

妻のお父さんの希望で、本場のダンスを見にいく事になりました。タヒチアンダンスにお父さんも大興奮で、”あの尻振りダンスは良かった”と大喜びしていました。
帰国次第、タヒチアンダンスのビデオを購入するくらいのハマりようで、初めての海外となったお父さんに良い親孝行が出来ました。
ありがとうございます。

Best part of our vacation. Tony was our guide and he was great! Drive yourself so after the tour you can take advantage of the bikes and snorkel gear.
Thanks for s great time!

If you're going to Hawaii, it's a classic choice! The ocean is heavenly and incredibly beautiful! I got totally immersed in snorkeling with so many fish to see. Making my own hamburger for lunch was also fun. I definitely recommend participating!

ハワイに行くなら定番というか、王道です！
天国の海、めっちゃ綺麗でした！
シュノーケリングもお魚がたくさん
見れて夢中になってしまいました(^^)
ランチのハンバーガーも自分で
サンドして楽しかったです。
ぜひぜひ参加してほしいです！

Kailua Beach and Lanikai Beach are beautiful, calm, and absolutely amazing! The sand is pure white, and the sea is a stunning cobalt blue, almost glowing.

Having experience kayaking in Kauai and Okinawa, my husband and I participated without a guide. It was so much fun and liberating! We enjoyed ourselves at our own pace, doing what we wanted, just the two of us.

What’s interesting about kayaking is that it’s easy to paddle and moves quickly, plus your viewpoint is close to the water’s surface. It feels like you’re one with the ocean, allowing you to enjoy the scenery fully.

We kayaked from Kailua Beach to Flat Island, then to Lanikai Beach, and back to Kailua Beach. Along the way, we took our time snorkeling at Lanikai Beach. There are corals scattered around, the waves are gentle, and we saw various fish. The sand at these beaches is so white and soft, it feels wonderful.

The recommended pizza for lunch was incredibly delicious! On the way back, we declined the shuttle and leisurely enjoyed sightseeing in Kailua. The bus that runs around the island is only $2.50, so if you want to enjoy Kailua town a bit longer, extending your stay is a great idea.

Carrying the kayak to the water is a bit challenging, but it’s a short distance, and I appreciate the American mindset of doing things for yourself and enjoying freely with personal responsibility.

The staff were all energetic, friendly, and pleasant. Thank you very much! If I go to Oahu again, I definitely want to kayak here!

カイルアビーチとラニカイビーチ、美しくて穏やかで最高ですね！
砂は真っ白海は発光しているかのようなコバルトブルー。
カウアイ島と沖縄でカヤック経験があるので、夫と二人、ガイドなしで参加しました。自由でとっても楽しかった！自分達のペースで、やりたいことを、自分達だけで好きなように楽しめました。

カヤックの面白いところは漕ぐのが簡単でよく進むし、目線が海面に近いこと。
まるで海と一体になったような感覚で景色を楽しむことが出来ます。

私たちはカヤックでカイルアビーチ→フラットアイランド→ラニカイビーチ→カイルアビーチと移動しました。途中ラニカイビーチでは、ゆっくりシュノーケリングを楽しみました。
珊瑚が転々とあり、波も穏やかで、いろんな魚を見られます。
この辺りのビーチは砂が真っ白でサラサラで気持ちいいです。

ランチのオススメのピザがとっても美味しかったです！
帰りは送迎を辞退し、のんびりカイルア観光を楽しみました。
島を走るTHE BUSも＄2.5と安いので、もう少しカイルアの町を楽しみたいと思った方は滞在時間を延ばすのも良いですね。

カヤックを海まで運ぶのは少し大変ですが、短い距離ですし、自分のことを自分でやって、自己責任で自由に楽しむ考え方が、なんともアメリカらしくて私は好きです。

スタッフは、皆さん元気で親切で気持ちが良い方たちでした。
ありがとうございました！
オアフにいったらまた必ずこちらでカヤックしたいです！

Very enjoyable tour , had a great time we did the ocean tour , the movie site tour & the jungle tour . The movie site tour was our favourite and the lunch was fantastic

I participated in the afternoon session. The weather was very nice, and since the instructor was Japanese, I felt reassured. About 60 people boarded the same boat at once. Most of them were newlyweds or couples.

The sandbar was about knee-deep, but it was incredibly beautiful and I was moved. If you ask the instructor, they will take wonderful photos for you. The meal afterward was hearty and very delicious!

When we arrived at the snorkeling spot, everyone jumped in and started swimming. Many people gave up because it was cold, but the water was warm and there were plenty of fish, so I recommend swimming.

At that time, I was lucky enough to see a sea turtle that was either sleeping or just staying still, and I was able to see it up close!

午後の部に参加しました。
お天気がとても良く、インストラクターの方も日本の方なので安心でした。
60人くらいが一気に同じ船に乗ります。
ほぼ新婚の方かカップルの方ばかりです。

サンドバーは膝上くらいでしたが
とっても綺麗で感動しました。
インストラクターの方に頼めば
素敵な写真も撮ってくださいます。
そのあとのご飯もボリュームがあり
とても美味しくいただけました！

そしてシュノーケリングする場所に到着し
各々飛び込んで泳いでいきます。
寒くて断念している方も多かったですが
海の中は暖かく、魚もたくさんいるので
泳ぐことをおすすめします♡

このときは泳いでいるところにちょうどウミガメが寝ていた？のかじっとしていたのですごく近くで見ることができて
ラッキーでした♡

I was worried about whether I could enjoy it since I heard there would be few people, but they could speak simple Japanese, and for difficult explanations, they provided a written note in Japanese, so I was able to enjoy it enough.

少ないとの事だったので楽しめるかどうか不安だったのですが、簡単な日本語なら話してくれるし、難しい説明は日本語を書いた紙を渡してくれるので、十分楽しめました。

On the day I participated, due to the tides, the water was at least knee-deep at its shallowest, so I couldn't see the sandbar. However, I was able to see many beautiful fish while snorkeling, and the hamburger for lunch was really delicious.

参加した日は潮の満ち引きの関係で1番浅くても膝ぐらいまで水があり、サンドバーは見れなかったのですが、シュノーケルでは綺麗な魚も沢山見ることが出来たし、お昼のハンバーガーもすごく美味しかったです。

Positive aspects: The cheerful local guide in the blue T-shirt made a great impression, and during lunch, he played the guitar and sang beautifully. The snorkeling was also a lot of fun with plenty of fish around.

Negative aspects: The boat was very cold, and people around me were shivering while eating. The snorkeling gear was reused, and although it was soaked in disinfectant, many of them were still dirty with foundation and other residues. It would be impossible for someone who is sensitive about cleanliness. Additionally, the water in the two simple toilets on the boat did not flow at all, which was the most troublesome issue.

良かった点・・・青いTシャツを着た陽気な現地ガイドのおじさんはとても印象が良く、お昼ご飯の時もずっとギターの弾き語りをしてくれ、歌もとても上手でした。シュノーケリングも魚が沢山いて、とても楽しかったです。
残念だった点・・何しろ船上が寒い。周りの人も震えながらご飯を食べていた。スノーケルが使い回しの物なので、消毒液に浸かってはいるが、ファンデーションとかがべったり付いたままの不潔な物が多い。神経質な人にはまず到底無理。あと船に二つある簡素なトイレの水が一切流れず、それが一番困った。

I entered through the VIP entrance and received a welcome drink. There were some snacks and a commemorative photo opportunity (this time with an Elvis impersonator), but I thought just the photo would be enough. Since I was about to have dinner, I honestly didn't want to eat and felt it was a waste of time.
Once I took my seat next to the stage, dinner began. The staff was cheerful, and it was a very enjoyable time. I had delicious lobster and steak. I had ordered champagne in advance, so it was set up next to the table, which was a nice touch.
Now, regarding the show, the impersonators of Elvis Presley, Michael Jackson, and Lady Gaga performed. I personally love the songs of Michael and Gaga, so I was really excited and had a fantastic time. Michael's dancing was incredibly sharp and very skilled. He was a bit on the heavier side, though (laughs). I think it would be good for those attending to listen to the songs in advance. For someone like me who owns all of Michael's videos, it was a real treat.
After the show, you can get autographs on the commemorative photos you purchased and take pictures together. However, as expected, there is quite a line.

VIP入り口から入りウェルカムドリンクをいただきました。ちょっとしたおつまみや記念写真（今回はエルビスそっくりさん）もありましたが記念写真だけでいいと思いました。これからディナーを頂くので正直食べたくないし時間が勿体無いと感じました。
ステージ横の席に着くとディナーが始まります。スタッフも陽気でとても楽しい時間でした。ロブスター、ステーキと美味しくいただきました。予めシャンパンを頼んでおいたのでテーブル横にセッティングしてあり、嬉しい配慮でした。
さてショー肝心のショーですがエルビスプレスリー、マイケルジャクソン、レディーガガさんのそっくりさんが出演しました。元々マイケルとガガの曲は好きでよく聞いていたので私的にはとても盛り上がってしまい、楽しくてしょうがない感じでした。マイケルのダンスもキレがすごくとても上手です。ちょっと太めでしたが（笑）行かれる方は予め曲を聞いておくとよいと思います。マイケルのビデオを全て持っている私にはたまりませんでした。
ショーが終わると、購入した記念写真にサインをして頂いたり一緒に記念写真を撮ることができます。ただ当然ですが結構並びます。

We participated as a family of four with a three-year-old and a five-year-old kindergarteners. I felt reassured to sign up because I read in reviews that it’s fine for small children.

Everyone was excited and looking forward to the departure and arrival at the point. Although there were floating devices, for the little ones with zero swimming experience, there was quite a bit of resistance to entering the sea! As a result, our speed slowed down significantly, and we couldn't catch up with the larger group.

In the end, Dad and the kids gave up and returned to the boat first, while Mom managed to see the dolphins playing for just a moment.

The hamburger for lunch was delicious!

三歳と五歳の幼稚園生を連れて家族4人の参加でした。
口コミで小さい子でも大丈夫ですよって書いてあるため、安心して申し込みました。

出発、ポイント到着までは、皆期待しながら、ワクワクしていました。
浮く道具はあったものの、水泳経験０のちびっ子にとっては、海に入るのがなかなか抵抗があった！お陰で進むスピードがかなり落ちていて、大部隊になかなか追いつけられませんでした。

結局、パパと子供達は諦めて、先に船に戻って、ママ一人何とかイルカ群が遊んでいる姿を一瞬だけと、みることができました。

昼食のハンバーガーはおいしいかった！

I was impressed by the beautiful sea.
I encountered many turtles.
The hamburgers were delicious!
I want to visit again!

キレイな海に感動でした。
亀にもたくさん出会えました
ハンバーガーも美味しくいただきました！
リピしたいです！

We participated with four family members and our grandmother.

To secure good seats, we lined up early for the circle seats. Thanks to that, we were seated in the front row, which was great for my mother, who has weak eyesight. We were able to go get food and enjoyed a lot of our favorites.

For drinks, we chose from the cocktails that were brought around. I started with a Mai Tai and then had a Blue Hawaii. They were very delicious, but it was a bit disappointing that the containers were clear cups. The food was also well-received by my grandmother, and there were meals for the children as well, which was nice.

The show became very exciting in the second half, and my wife was pulled onto the stage by a dancer to participate. There were many foreigners, and I think it’s more fun to join in without being shy. The final fire dance was spectacular, and the children were captivated. By the way, the announcements were only in English, so we found the MC parts a bit hard to follow.

It was a Hawaiian show that everyone from children to the elderly could enjoy, and it became a wonderful memory.

親子４人と祖母で参加しました。

良席を確保のために、サークル席ですが早めにならんで待ちました。
そのおかげでしょうか最前列の席にとうされ、視力の弱い母にはよかったです。
私たちから食事を取りに行けて、好きなものをたくさんいただきました。

飲み物はある程度、向こうからもってきたカクテルから選らんていました。
マイタイからはじまり、ブルーハワイをいただいたかな。
とても美味しかったですが、容器がクリアのコップだったのが残念でした。
料理は祖母にも好評で、子供たち用の食事もありよかったです。

ショーが後半大変盛り上がり、妻がダンサーに手をひかれて参加しました。
外人が多く、はずかしがらずに一緒に盛り上がった方が楽しいと思います。
最後のファイアーダンスは迫力満点で、子供たちも釘付けでした。
ちなみに、こちらは英語のアナウンスのみで我々にはＭＣの部分が分かりづらかったです。

子供から高齢者まで楽しめる、ハワイアンショーで良い思い出になりました。

I participated in the morning tour on May 30th. After being picked up from the hotel around 7:00 AM, we rode the bus for about 40 minutes to the harbor. Once we arrived, we took a restroom break and boarded the boat. There were about 20 to 30 passengers on the boat, and I think they were all Japanese. The local guide, a young woman, provided explanations in Japanese.

As we enjoyed the view of the mountains often used for movie shoots from the boat, we headed to the sea turtle spot in Kaneohe Bay. The guide mentioned that "the wind was calm and the sea was clear," and indeed, the water was transparent, allowing us to see the coral reefs and sea turtles beautifully. Many sea turtles appeared!

After watching the sea turtles, we finally headed to the sandbar. On that day, the tide was high, so we couldn't see the sandbar exposed (the sandbar appears on specific days and times, and it's said to be rare, happening only two or three times a week). However, it was quite a strange feeling to have shallow water up to my shins in the middle of the ocean, and the scenery was beautiful and moving!

After taking plenty of photos at the sandbar, we returned to the boat to prepare for snorkeling at the edge of the sandbar (where it gets deeper). The coral reefs and fish were beautiful, but with about 60 people snorkeling from two boats, it was fine going out, but on the way back, I almost collided with incoming people, and trying to avoid them made it hard to stay on course. The latter part was not really about enjoying the coral reefs. *sigh*

After snorkeling, we were served ham and cheese sandwiches and tea on the boat as we returned to the harbor. (While on the boat, there were about six types of soft drinks, including cola, available for free. If you ask the guide, she will refill your cup.) When we got off the boat, there was a request for tips, so I put some in the can provided on the boat.

I think we returned to the hotel around 11 AM.

There isn't a place or timing to change, so I think it's essential to wear clothes that are okay to get wet over your swimsuit and to bring a few towels. Also, as it got closer to noon, the sun became stronger, and I got quite sunburned, so sun protection is a must. It was a short tour, but it was a great experience that you don't get to do often, so I'm glad I went! (*ˊૢᵕˋૢ*)

5/30の朝のツアーに参加しました。
AM7:00過ぎにホテルピックアップで40分くらいバスに揺られてハーバーへ。
着いたらトイレ休憩してボートに乗りました。ボートには2～30人のお客さんが乗って(日本人しか居なかったと思います)出発。
ボートの上で日本人の現地ガイドのお姉さんが日本語で説明をしてくれました。
ボートから映画の撮影に良く使われる山並みを眺めながら、カネオヘ湾の海亀スポットへ。この日は「風が弱く海が澄んでいる」とガイドのお姉さんが言っていましたが、本当に海が透明で珊瑚礁と海亀が凄く綺麗に見れました。海亀はいっぱい現れましたよ。

海亀ウォッチングの後はいよいよサンドバーへ。この日は潮が満ちていてサンドバーが陸になっている状態は見れませんでした(サンドバーは陸が現れる日と時間が決まっていて、なかなかお目にかかれません。そんな日は週に2.3日らしいです)でも海の真ん中に足のスネくらいまでの浅瀬があること自体凄く不思議な感じがして、景色も綺麗で感動しました！

サンドバーでひとしきり写真を撮ったら、ボートに戻って準備してサンドバーの端(深くなっていくところ)をシュノーケルしました。珊瑚礁と魚が綺麗でしたが、30人のボート2台分で約60人くらいが一気にシュノーケルするので、行きはいいんですが折り返し地点から折り返そうとすると、向かってくる人とぶつかりそうになったり、人を避けようとするとコースから外れそうになったりして、後半は珊瑚礁どころじゃなかったです。苦笑

シュノーケルが終わるとボートでハムとチーズのサンドイッチとお茶が配られて食べながら帰港しました。(ボートに乗っている間、コーラなど6種類くらい？のソフトドリンクが飲み放題でした。お姉さんにお願いすればコップについでもらえます)
ボートを降りる時にチップのお願いがあったのでボートに設置の缶にチップを入れて降りました。

バスに乗って、ホテルに帰って来たのはAM11時台だったと思います。

着替える場所、タイミングは無いので濡れたままの水着の上に来ても大丈夫な服と、タオル数枚は必須だと思います。あと昼に近づくにつれ日差しが強くなってきてかなり焼けたので日焼け対策も必須だと思います。短い時間のツアーでしたが、なかなか出来ない体験が出来るツアーなので行ってよかったです(*ˊૢᵕˋૢ*)

Brought our whole family for the snorkeling and snuba and everyone had a blast. The crew was great and gave my kids a fun experience all around.

I had seen photos and videos of the sandbar in guidebooks and on TV, so I thought my excitement might be diminished, but that sea was truly the sea of angels! The blue sky and the crystal-clear water made for the best moments. I was able to see turtles and mantas, and although it was a short time, it was a very fulfilling tour.

ガイドブックやテレビなどでサンドバーの写真や映像を見ていたので感動も薄くなるのではと思いきやあの海は正しく天使の海！
青い空そして透き通った海最高のひとときでした。
カメやマンタも観ることが出来て短時間でしたがとても充実したツアーでした。

This was AWESOME! Great day on the bay with a really fun crew. Volleyball on the sandbar, BBQ, music and then snorkeking on the reef - AFTER turtle watching! Cant say enough good things. Our second cruise with Captain Bobs - would definitely do it again.

I went by rental car. The location was a bit hard to find, but I made it to the beach safely. I was able to see sea turtles and dolphins. I will go again.

レンタカーで行きました。場所が少しわかりずらかったですが、無事ビーチへ。うみガメも見れて、イルカも見れました。また行きます

Our entire family loved this day cruise. The crew on the boat were all very knowledgeable and the sandbar, turtle bay and reef were all some of the coolest sights we saw on Oahu. Hope you get Jenner on your boat, he's the best! He went out snorkeling on the reef with my husband and showed him all kinds of cool stuff!

It was a day with cloudy skies and occasional rain when I visited (during Golden Week in 2015), but fortunately, it hardly rained at all, and the weak sunlight occasionally broke through, making the color of the sea shine beautifully.

When a sea turtle popped its head up from the boat, it truly made my heart flutter! Just seeing the turtle (which is called "honu" in Hawaiian) is so soothing! For a while after returning home, just thinking about the honu brought me peace of mind.

I really want to go see the honu again! I highly recommend this tour where you can see such turtles! I hope to join the sandbar tour again next time when the weather is nice. I was also able to snorkel with peace of mind.

Everyone, please consider joining this tour!

私が行ったときは曇り時々雨、、というのが気になった日（2015年のGW）でしたが、幸いほとんど雨も降ることなく、弱い日差しが時々入り込み、そのときは海の色が輝いてとてもきれいでした。
そしてウミガメさんが船上から顔を出してくれた時は、本当に心トキメキものでした！！
カメ（ハワイ語ではホヌというんですって）って、ただ見るだけで癒されるんですね～！
帰国後しばらくは、ホヌ様のことを考えているだけで、心ホッとしたものです。。
またホヌ様に会いに行きたいなぁ～、って思っています。
そんなカメを見ることができるこちらのツアーお勧めです！
サンドバーは、次回は天気の良い時にまた参加できたらいいな、と思っています。
シュノーケリングも安心してさせていただくことができましたよ。
みなさんぜひこちらのツアーご参加くださいまし！

We were staying in KoOlina and this show arranged for us to be picked up and dropped off at our resort. This was an added bonus to the show. In addition, we couldn't believe the quality of the food served. We had lobster, filet mignon and salmon (along with salad, side dishes & dessert) all of which was cooked perfectly. The show was also top notch - with the impersonators portraying Elvis, Michael Jackson, and Lady Gaga in detail. You could tell that they studied their counterparts and copied their voices and dance style/moves to perfection. We truly enjoyed the show and recommend it to anyone who wants a fabulous dinner and wonderful live entertainment.

Wow.What an amazing show.The meal was also amazing to.I would recommend this show and dinner to anyone that wants to have an awesome night out.Cocktails and Nibbles before the show started.The staff were also amazing to very friendly and welcoming.You also get to have photos with Elivis, Jackson,Lady gaga.The performance is a WOW factor awesome.This is a must do when you go to Hawaii.Thanks again to the Staff and performers.Worth every penny.

This time, my mother and I participated in the experience tour, while my husband and sister's family joined the buggy tour. We all participated in the garden tour and the movie village tour. Each of them was incredibly fun, thanks to the guide who really energized the experience. My mother, in her 70s and on her first overseas trip, usually quiet, even asked the guide questions on her own. We were very satisfied with all the tours.

今回は母と私がエクスペリエンスツアーで、主人や姉親子はバギーツアーに参加しました。全員で参加したのはガーデンツアーや映画村ツアー。どれもこれもガイドさんがめちゃくちゃ盛り上げて下さり本当に楽しかったです。70代の母も初めての海外旅行で、しかも普段は無口なのに自分からガイドさんに質問したりして。どのツアーも大満足でした。

I love Hawaii and its people, so I don't want to write anything negative, but it was just too terrible...

- We gathered early in the morning at the Sheraton meeting point. However, even when it was time to gather, there was no sign of the guide or bus. After waiting for nearly 20 minutes, and seeing that others with the same voucher were also anxious, I called the number on the voucher. The response was normal (in English), and the bus arrived shortly after.

- The person who came out was a dark-skinned man (somewhat homeless-looking). He didn't say a word about the delay and led us into the vehicle without any friendliness.

- Well, we tried to shake it off and after a few minutes on the bus, we arrived at the port. I was excited, but there was no sign of any boat arriving. The guide didn't even say "just wait a moment," and was off to the side smoking a cigarette. He really didn't say anything at all.

- After waiting another 20 minutes, two boats finally arrived, and I thought we could finally board! However, the preparations were slow. Just when I thought we were ready to board, they said, "Americans, Canadians, and Australians, please go to this boat!" and we were directed to board first. After that, a few groups of Japanese people were called to the same boat. Once they all boarded, they said, "The remaining Japanese, come over here!" (in a joking manner, all in English) and directed us to a different boat. While I didn't feel much difference in the facilities or crowding on the boats, I experienced a sense of racial discrimination for the first time in Hawaii. After being made to wait for so long, to receive that kind of treatment without even an apology was quite unpleasant. It wasn't that one boat was entirely in English and they separated people based on language ability; both were guided in Japanese.

- The subsequent service was fairly normal and somewhat friendly, and the experience in the beautiful sea was enjoyable.

- However, considering the poor service, I cannot recommend this place. I think it would be better to choose another tour company if there is one available.

- Also, according to Hawaii state law, life jackets are mandatory, and everyone was wearing them on the dolphin tour the day before, but on this tour, they said, "If you're confident, it's okay not to wear one!" Is safety management okay?

- That's all. I often use Veltra, but the operators they recommend are honestly really bad.

ハワイとハワイの人達は好きなのでなるべく悪いことは書きたくないものの、あまりにも酷かったので。。

・シェラトンの集合場所に朝早く集合。しかし、集合時間になってもそれらしいガイド&バスは全然現れず。。20分近く待って、同じバウチャーを持ってる他の人たちも不安そうだったので、バウチャーの電話番号に電話。対応は普通(英語)で、すぐバスが現れました。

・出てきたのは黒く焼けたおじさん(やや浮浪者風)。遅れたことに対して一言もなく、無愛想に車内に案内される。

・まあ、気を取り直してバスで数十分。港に到着。いよいよかーと思って待ってたものの、それらしき船が到着する雰囲気無し。ガイドのおっさんは、「ちょっとまっててね」すら言わず、はじっこでタバコ吸ってる。本当に何も話さない。

・また20分ほど待つと、船が2隻到着し、やっと乗れるー！と思ったものの、準備はモタモタ。乗船準備が整ったと思ったら、「アメリカ人、カナダ人
オーストラリア人はこっちの船へどうぞ！」と、先に誘導された。その後で、名前を呼ばれた日本人数組が同じ船に。
そして、その人達が全員乗船し終わったら、「残りの日本人はみんなこっちだー！」(おどけ気味、全部英語)と案内され、別の船に。
船の設備や、混み具合で差があった感じはしなかったけれども、人種差別的な雰囲気をハワイで初めて感じとりました。かなり待たされたのに、お待たせしましたもなく、その対応かよ！とかなり不快に感じました。別に片方の船が全部英語だから、話せる人と話せない人で分けた、とかでもなく、どちらも日本語でガイドしてました。

・その後の対応は別に普通、そこそこフレンドリーな感じではあったし、天国の海自体は楽しかった。

・だけど、対応の悪さを考えると、ここはオススメしません。別のツアー会社があるならそちらの方がいいと思います。

・あと、ハワイの州法で、ライフジャケットが義務付けられてると前日のイルカツアーで言ってて、そのツアーでは皆しっかりつけてたけど、このツアーでは「自信ある人は無くても大丈夫！」と言ってました。安全管理平気なの？

・以上です。ベルトラさんはよく利用させてもらってるけど、斡旋先の業者ははっきりいって本当にダメです。

I have lived in Hawaii since 1985. My niece from Indiana visited for a week. I took her on the Star of Honolulu Sunset Dinner Cruise, having never been on it myself. I didn't know what to expect. It was awesome! We both loved it. The pre-boarding hula & Hawaiian music, the on-board entertainment, the food, the views and the friendly staff were all very enjoyable. When other friends and family come to visit, I will be sure to take them. It was the highlight of my niece's visit!