All Reviews for Marine Wildlife Encounters

It was quite an exciting experience that is not something you can do every day. There were Japanese guides and crew members who spoke Japanese, making it a tour that was understandable even for those who don't speak English.

In my case, there was a temporary interruption due to a malfunction in the submarine's air purifier, but thanks to the courteous support from the staff at Veltra and the local team, I was able to reschedule and continue the experience.

I had a great time. Thank you!

体験事態もなかなかできることじゃないので、わくわくさせてもらいました。そして日本語の案内や、日本語が話せる乗務員さんがいらっしゃって、英語がわからなくても理解できるツアーでした。
自分の場合途中、潜水艦の空気清浄機が故障し、一時中断はしましたが、ベルトラさんや現地の方々の丁寧な対応により、時間変更という形でやり直させていただきました。
とても楽しかったです。ありがとうございます。

Unlimited drinks and snacks, and since we couldn't see any whales, we were allowed to repeat the experience for free four times. The staff were all kind and it was the best!

ドリンク飲み放題、お菓子食べ放題、クジラ見れなかったため、4回も無料でリピートさせていただきました。スタッフもみんな親切でさいこうです

The morning gathering was early, but I was satisfied!

Above all, I was able to meet dolphins and swim with them.

I encountered manta rays, sea turtles, spinner dolphins, and bottlenose dolphins! The weather was also nice, which was great.

They also made sure to give us enough time for snorkeling, so we could see other fish as well.

朝の集合は早かったですが満足です！

なんといってもイルカに会えたこと、一緒に泳げたことです。

マンタ、海亀、ハシナガイルカ、バンドウイルカに会えました！
天気も良くて良かったです。

シュノーケリングの時間もしっかりととって頂けるので、ほかのお魚も見ることができます。

This experience was one I have no regrets booking. The divers and guides were wonderful. You always felt safe and were never left alone because you have your own personal diver with you at all times. But you feel at peace and just immerse yourself with the wonders of life underwater. They provide you with all the equipment you need even snorkel gear for your free time! Would highly recommend this activity!

I had a vague image of it and didn't have high expectations, but experiencing it in reality was truly moving. Riding in a submarine was also a valuable experience, and above all, I was able to experience the clear blue seabed as if I were diving myself. I'm glad I participated. You can also see sea turtles!

何となくイメージも出来るし、そこまで期待していませんでしたが、
実際に体験すると感動モノでした。
潜水艦に乗る経験も価値あるものでしたし、何よりも青く澄んだ海底を
まるで自分が潜っているみたいに体験でき、参加してよかったです。
ウミガメも見れますよ！！

I wasn't able to see any whales this time, but I didn't have high expectations from the start, so I participated with the mindset of at least seeing dolphins while cruising. I was able to see a pod of dolphins and some turtles, which was just as I expected.

At the end, since I didn't see any whales, the explanation for a re-challenge was in English, and I couldn't understand it. It seems that since this is the last of the season, I won't be able to re-challenge this season. So, I think it means that if I show this ticket next time, I might get a discount? I would like to know the correct information. Also, how should I communicate that I have the ticket for the next time?

時期的にクジラはやっぱり会えなかったんですが、まあ最初から期待はしてなく最悪イルカとクルージングって感じで参加しました。
イルカの群れと亀が会え、思った通りでした。
最後にクジラに会えなかったので、再チャレンジの説明が英語で、わからなかったのですが、どうやら、今シーズン最終なので、今シーズンで再チャレンジができない。よって次回このチケットを見せればディスカウント？みたいなことかなと。正解を教えてほしいです。また次回ってどうやってチケット持ってることを伝えたらいいんでしょうか？

The crew was very friendly and they provided all the instructions when we are on board. They provided snacks and water. For each scooter they had their own person to guide them. We had a very good time

I felt that Kahala was a better choice than Dolphin Park due to the location and timing, even though it seemed a bit overpriced. The photos turned out well, but I was disappointed when my child said they didn't want to participate again because the water quality was full of algae. I also thought it looked like a muddy pond.

ドルフィンパークより、カハラの方が、場所と時間の都合上良かったので、割高に感じましたが、参加しました。写真はうまくとって頂き、良かったのですが、水質がこけだらけで、次参加したくないと子供から言われて残念でした。私も、泥池に見えました。

I wanted to meet and interact with dolphins, so I took my mother in her 60s on this tour, looking forward to our trip to Hawaii.

However, as soon as we arrived at the venue, we were told to hurry and run because there was no time! It was a terrible environment for my mother, who usually walks with a cane.

Additionally, my mother has a medical condition that has slightly deformed the bones in her fingers, making it impossible for her to remove her wedding ring. We had applied to participate with gloves, but upon arrival, we were told she needed to take it off. Despite pulling until her finger turned blue, it wouldn’t come off.

They said she could participate if we cut the wedding ring and reattach it in Japan. Meanwhile, other staff kept insisting she put on a life jacket quickly, come faster, and cut the ring.

When I spoke to the only Japanese staff member, Junko, she said it was difficult for her to help and left the scene with a dismissive remark.

In the end, everyone left us there, and there was no apology for the miscommunication. The event went on without us, and it ended.

I felt sorry for my mother, who was just left in her swimsuit. Even though she wanted to go back, we couldn’t because the bus departure time was set. We ended up wasting a day in our swimsuits without being able to touch the dolphins and feeling abandoned by the staff.

Of course, there was no refund.

I felt that this tour was so terrible that I thought we could have skipped Hawaii altogether.

On the bus, other tours booked through different sites had friendly staff who engaged with us and shared fun facts about Hawaii, but the staff from this tour were unfriendly and silent, roughly unloading luggage. It was very disappointing.

I absolutely do not recommend this for your important trip.

There was no follow-up or any communication at all.

It was truly the worst experience.

イルカに会いたい！触れ合いたいという60代の母を連れて、このツアーを非常に楽しみにハワイに行きました。
まずは会場に着いた途端、時間がないから走れ！急げ！何をしているんだ？と言われ、いつもは杖をついて歩いている母には初めから酷い環境でした。

更には母は病気で指の骨が少し変形しているため結婚指輪が外せません。その場合は手袋での参加との事で申し込みをしたはずですが、現地では外して欲しいとの事。
指が青くなるまで引っ張りましたが外せません。

結婚指輪を切って日本でくっつけるなら、参加させてもいいとの事。
そんな中でも他のスタッフが、はやくライフジャケットを着ろだの早くこいだの指輪を切れだのやってきます。

唯一、日本人のスタッフ、ジュンコという人にも話すと、私に言われても困りますと捨て台詞を吐きいて、その場からいなくなりました。

結局、みんながその場からいなくなり放置され、情報の行き違いなどに謝られるわけでもなく、勝手に時間のイベントが開催され、終わりました。

水着でただ園内に放置された母が気の毒でした。
帰りたくても、バスの発車時間が決まっているので帰れず、ただただ無駄に水着でイルカにも触れず、スタッフに見捨てられ無駄な一日でした。

もちろん返金もありません。

これならハワイにすら行かなくても良かったと思うほど、ひどいスタッフ達のツアーです。


バスの中でも他のサイトから申し込みをしたツアーは、感じがいいスタッフが盛り上げてくれたり、ハワイの雑学を教えてくれたりと楽しいのですが、こちらのサイトからの今回のツアーはバスの中も、不機嫌そうな無愛想なスタッフが一言も発さず乱暴に荷物を降ろしたりしているだけで、非常に残念です。

大切なご旅行の際は絶対におススメいたしません。

アフターフォローも声がけも全くありません。

本当に最低最悪です。

I had reserved a shuttle service, but after waiting 5 minutes past the scheduled arrival time, I called to confirm and was told they were on their way and to wait. After waiting for another 10 minutes without any sign of them, I informed the staff at the hotel where we were staying, and they made several calls, but in the end, we waited for 40 minutes without the shuttle arriving, so we took a taxi instead. (The taxi fare was refunded.) Once we arrived at the destination, everything went smoothly, and the kids enjoyed themselves. I've heard about shuttle troubles happening abroad, but it was my first experience, so I felt a bit disappointed.

送迎を予約していましたが到着予定時間5分を過ぎても来ないので、電話で確認したところ向かってるから待っててと言われました。
その後10分程待ちましたが、やはり来ないので僕らが宿泊してるホテルのスタッフにも伝え、何度か電話してもらいましたが結局40分待っても来なかった為、タクシーで向かいました。(タクシー代は返金対応しました。)
現地到着後は、特に問題なく子供達も楽しんでいました。
送迎トラブルは海外ではよく聞きますが、はじめてだったので少し残念な気持ちになりましたね。

Since it was the last season in April, I expected it, but unfortunately, we couldn't see any whales. Perhaps feeling sorry for us, we were able to see the spout of a whale during our stopover, although it was quite far away.

4月の参加でシーズン最後だったので、予想はしてましたが、残念なからくじらを見ることはできませんでした。
そんな私たちを哀れに思ったのか、寄港する途中でくじらの潮吹いたところだけ見せてくれました。かなり遠かったけど。

You will travel to the submarine by a larger ferry from the pier and board the submarine that has surfaced. The journey to the submarine feels like a cruise with a view of Diamond Head. The boat may sway a bit, so those prone to seasickness should be cautious.

Inside the submarine, there is a decent amount of space, and we were able to enjoy observing the underwater fish and sea turtles. As we navigate between the reefs, you can see many fish. Fortunately, we were able to see sea turtles.

It was a very enjoyable tour.

潜水艦までは桟橋から大き目のフェリーで移動し，浮上してきた潜水艦に搭乗します．
潜水艦までの移動もダイヤモンドヘッドを見ながらクルージングといった雰囲気です．少々船が揺れますので船酔いに弱い方は注意してください．
潜水艦内はそこそこ余裕もあり，楽しく水中の魚やウミガメを観察することができました．
漁礁の間を縫うように進むため，たくさんの魚をみることができます．
運よく自分たちはウミガメを見ることができました．
非常に楽しいツアーでした．

You can see airplanes sunk deep on the ocean floor, making it truly an adventure. If you're lucky, you might also spot a large sea turtle swimming gracefully next to the submarine. Before diving in the submarine, you'll travel by boat, and I think the views from there are also very nice. If you mainly want to enjoy the fish, consider choosing a different tour, such as snorkeling.

深く海底に沈んでいる飛行機なども見れてまさにアドベンチャー。運が良ければ大きなウミガメが潜水艦の横を悠々と泳ぐ姿も見れます。潜水艦で潜る前に船で移動しますが、そこからの景色もとても良いと思います。なお、お魚をメインで楽しみたい方は、シュノーケルなど別なツアーにしましょう。

I participated alone, but the friendly staff made it a very enjoyable experience. Thank you, Julie, for entertaining us and teaching us about dolphins! I learned so many new things and had a great time. I was also really happy to swim with the pod of dolphins up close. It was great that I wasn't limited to just one time; I got to swim with the dolphins multiple times. It was a wonderful day!

一人での参加でしたが、気さくなスタッフの方ばかりでとても楽しめました。ジュリーさん、楽しませてくださったり、イルカの事を教えてくださりありがとうございました！知らない事が沢山あり楽しかったです。また、イルカの群れと至近距離で泳げて、すごく嬉しかったです。1回で終わりでなく、何度もイルカと泳がせてくれたのが私には良かったです。とても良い1日でした！

At first, I was a bit nervous waiting for the van, which arrived about 20 minutes late. I was worried along with a foreign couple who were also waiting, thinking maybe they overslept since no one said anything. I had read everyone’s experiences beforehand, so I took motion sickness medication before participating. I usually don’t get motion sickness, so I was fine, but my mother is prone to it. She was okay until we got on the boat, but once we were in the water, the waves were quite rough, and she ended up feeling sick. A few foreign participants in the tour also got sick, and some were even vomiting.

We entered the cage with about 3 to 4 groups, and during that time, the crew scattered food, attracting a lot of sharks. They came quite close, but they didn’t attack, and it was thrilling to see them up close. It was a unique experience, and the elderly foreign couple with us was quite excited! There were changing areas and restrooms available, but everyone just wore shirts over their swimsuits and went home like that. There was also a small shop where we bought snacks and drinks while waiting for the van to arrive. I definitely think you should give it a try!

初めは、少し緊張しながらバンを待っていたのですが、20分くらい遅刻して来て一緒にまってな外国人夫婦と、まだ来ないね…と心配していました。特に何も言わなかったので寝坊かな??と思いました。そして、皆さんの体験談を読んで居たので、あらかじめ酔い止めを飲んで参加しました。もともと乗り物酔いしないタイプだったので、私は、酔わなかったのですが、母が乗り物酔いしやすいタイプで、船に乗ってゲージまで行くところまでは、元気だったのですが、逆に海の中に入ってからの方が波の揺れも激しく、そこで酔ってしまってしました。一緒にツアーに参加した数人の外国人の方も酔っていて、吐いている人もいました。ゲージの中へは、3組~4組くらい一緒に入って、その間にクルーの人達がエサをまいてくれるので、サメがたくさん寄ってきてくれます。でも、近くまで来ても襲って来ることも無く、かなり近くで見れて迫力があります。なかなか出来ない体験なので、一緒に居た高齢の外国人夫婦もかなり興奮していました!!一応着替える場所、トイレもあるのですが、みんな水着の上にシャツを着てそのまま帰っていました。あとは小さな売店??みたいなのが来ていて、迎えのバンが来るまでスナックやジュースを買って待っていました。是非、参加してみてもいいと思います。

This is my third time in Hawaii, but it was my first time participating in this tour. Since it included a Japanese-speaking guide, I was a bit worried about what it would be like, but the tour guide turned out to be one of the crew members and was very good at Japanese. They made the experience enjoyable with jokes and a fun atmosphere. The guide provided thorough explanations about the types of fish and the sunken ship, and I was able to encounter turtles, sharks, and manta rays, which made me very satisfied.

ハワイへは、3回目になるのですが、初めてこのツアーに参加しました。日本語ガイド付きということもあり、どんな感じだろー??と心配しながら参加しましたが、ツアーガイドさんが、なんとクルーの1人でとても、日本語が上手でジョークも交えながらとても楽しく過ごせました。魚の種類や沈んでいる船の説明もしっかりしてくれて、カメやサメ、マンタ??にも遭遇できて、とても満足しています。

This was my second time whale watching, and although the number of whales was few, we were still able to see some. Above all, the staff member who generously applied sunscreen was very friendly, constantly asking if I wanted a beer or a refill, which made the experience enjoyable. My friend who came along was also pleased, so I think this is one of the classic tours in Honolulu. I highly recommend it.

ホエールウォッチングは2回目ですが、今回も数は少ないながら鯨を見ることができました。何より日焼け止めをたっぷり塗ったスタッフのおっちゃんがビールは飲むか?ビールのおかわりはどうだ?と、しきりに気を遣ってくれたのがとてもフレンドリーで楽しい気持ちになりました。連れて行った友達も喜んでくれたので、定番のホノルルツアーの1つかと思います。お勧めです。

The guides were great and it was a casual relaxing boat ride with pretty views of Diamond Head and Waikiki. Didn’t get to see much but it was nice to be out on the water.

I was looking forward to showing the children the whales, but we couldn't see any at all, and it turned into just a regular cruise.

くじらを子供たちに見せてあげられるかと楽しみにしておりましたが、全く見ることができず、単なるクルーズになってしまいました。

I participated in a whale watching tour that included breakfast. The boat was larger than I expected, which made for a comfortable experience. I was thrilled to spot a whale spouting water! I was also satisfied to see it raise its tail. I want to go again!

朝食付きのホエールウォッチングに参加しました。
思っていたより大きな船で、ゆったりしました。
肝心のクジラは、潮を上げているところを見つけ、大興奮！
尾びれを上げたところも見れて満足。
又行きたい！

Diving down to 100 feet, we could see the sunken ship and artificial coral reefs. Around them, many fish, sharks, and turtles swam gracefully. It seemed like the kids really enjoyed this first-time experience.

100フィートまで潜水すると、沈められた船や人工の珊瑚礁が見えました。そのまわりに沢山の魚やサメ、亀が優雅に泳ぐのが見えました。初めての体験に子供達も楽しめたようです。

Crew, Equipment exceeded expectation, for swimmers and non swimmers alike. IWS Underwater scooter is an event you will cherish. My wife and I were thankful they could take us on short notice. A complete package from reservation, pick up, instruction, operation, pics and drop off.

I was a bit anxious about participating alone, but once it started, I found that it was totally fine to join by myself. There was support in Japanese as well.

I got to see dolphins and turtles up close, and I enjoyed snorkeling in the beautiful sea. I swam quite a distance, so half a day was just the right amount of time.

一人参加で不安がありましたが
始まってみれば一人で参加でも全然大丈夫でした
日本語でのサポートもあるし

近距離でイルカにもカメにも会えました
綺麗な海でシュノーケリングも楽しめました。
なかなかの距離を泳いだので半日で時間的にも
ちょうどよかったです

The staff was amazing, but for money, this was just ok for us. We spent 2 hours cruising the ocean looking for whales. We did not see any, but did see some dolphins and a sea turtle. I was under the impression that the boat would be a catamaran, and would have some areas to sit, relax, and watch. But, apparently on certain days, the Disney resort uses that boat and so we took a boat normally used for scuba diving out. There was not much seating that allowed for you to view the ocean and watch for whales, so basically we stood the whole 2 hours on some pretty choppy water. They had some snacks and refreshments which my son enjoyed, but about an hour in he was pretty bored. Again, the staff was awesome, but the experience as a whole I probably would not do again. They did give us a voucher to return for free. We will see.

I was able to see the dorsal fin and tail fin for just a moment! It took a lot of patience to catch a glimpse of the whale pod.

背びれや尾びれが本当に一瞬だけ見れました！なかなかのクジラの群れを見ることが出来ず忍耐力が必要でした

At "Dolphin Middle School," the instructor is the class president, and the teacher is the "Bottlenose Dolphin." The Pacific White-Sided Dolphin is the "Boss," the sea turtle is "Professor Turtle," and the whale is "The Great Teacher"! This creates a wonderfully entertaining atmosphere for participants.

The main focus of the tour is to see the wild "Pacific White-Sided Dolphin," but since they are wild, there's no guarantee you'll encounter them.

When I went, unfortunately, I didn't get to meet the dolphin teacher, but I was able to see not only the boss and Professor Turtle but also The Great Teacher multiple times!

They are very kind to those who have never snorkeled before, and snorkeling gracefully with Professor Turtle is a lot of fun.

There is also a professional photographer on board, so they take plenty of underwater photos. Although there is a fee, you receive the data, allowing you to print or save them as you like, which is a nice bonus.

「イルカ中学」では、インストラクターは学級院長、先生は「ハシナガイルカ」。
バンドウイルカは「番長」で、ウミガメは「カメ教授」、クジラは「大先生」！
という、なんとも面白いノリで参加者を盛り上げてくれます。

イルカ先生こと「野生のハシナガイルカ」を見るのがメインのツアーですが、野生なので必ず出会えるとは限りません。

私が行った際も、残念ながらイルカ先生には出会えませんでしたが、番頭やカメ教授だけではなく、大先生を何度も観ることができました！

シュノーケルをやったことがない人にも親切に教えてくれますし、カメ教授との優雅なシュノーケリングは楽しいです。

泳ぎのプロでもあるカメラマンも一緒に乗っているので、水中の写真もいっぱい撮ってくれます。有料ではありますが、データでもらえるので自分の好きなようにプリントアウトしたり保存できるのも嬉しいです。

I was really looking forward to the underwater walk on this trip, and it turned out to be a wonderful experience just as I had hoped. I was moved by the beautiful underwater scenery and the fish and sea turtles swimming up close. The guide was also kind and attentive, which made it easy for me to trust them with my children. I'm glad I purchased the memorable photos and videos. I definitely want to experience it again!

今回の旅行で海底散歩をとても楽しみにしていて
思った通り素晴らしい体験ができました。
きれいな水中と間近で泳ぐ魚やウミガメに遭遇し感動しどうしでした。
ガイドの方も親切丁寧なので子供たちも安心してまかせることが
できました。
思い出の写真と動画も購入してよかったです。
またぜひ体験したいです。

This spot offers dolphin shows and touch pools, making it a great place for families to relax and enjoy. You can see the ocean from the park, and the scenery is beautiful. When purchasing alcohol in the park, it seems that ID verification is required, so it's recommended to bring a copy of your official identification. Since the air conditioning on the round-trip bus is strong, it's a good idea to prepare a long-sleeve shirt. (We purchased a bath towel in the park.)

イルカのショーやタッチプールなどがあり、家族でゆったりと楽しめるスポットです。
園内から海が見えて、景観も良いです。
園内でアルコールを購入する際は、ID確認が必要のようです。公的証明書のコピー持参をお勧めします。
往復のバスの冷房が強い為、長袖の準備も。
（我家はパーク内でバスタオルを購入しました。）

It was an awesome experience! Seeing the sharks so close was amazing!

My 9-year-old daughter participated in the experience. It was raining from the morning, and since she was attending alone, I had some concerns about how it would go until it started. However, once it began, she seemed to enjoy the experience. The story about the turtles was explained in English, but it was easy to understand, as they occasionally included Japanese words and used photos and models, so she seemed to grasp most of it.

Although she participated alone, there were Japanese children in the same group, so she quickly warmed up to them and chatted happily. She was able to interact with the dolphins much more than she had expected, and she looked very satisfied.

9才の娘が体験。
雨も朝から降っていて、一人で参加の為、どんな風になるのか始まるまで、不安も少しありましたが、始まると楽しそうに体験出来ていました。カメのお話も英語での説明ですが、分かりやすく時々日本語単語を交えて、写真や模型なども使ってくれて、だいたいは理解していたようです。
一人で参加でしたが、同じグループには日本の子どもたちがいたこともあり、すぐに打ち解けて仲良く話したり、イルカとも思っていたよりたくさん触れ合えて子どもは大満足の様子でした。