All Reviews for Family & Accessible Travel

This was the most beautiful place ever. The kids really enjoyed the snorkelling here, lots of beautiful fish to see. The online booking process was simple and price was very affordable. Our driver was friendly and explained how to use the equipment. Pickup and drop off was on time. Highly recommend! Will be back to do this again!

I was worried because I saw some reviews mentioning long wait times, but the bus left right after we boarded. I was also grateful that children's fares were not included. I would like to use this service again (^_^)

口コミを見ていたら待たされた人もいたので、どうなのかな〜？と心配でしたが、乗車後すぐにバスが出ました。子どもの料金が入らないこともありがたかったです。また利用したいです(^_^)

I participated in the encounter with my 8-year-old and 3-year-old daughters. My 8-year-old had been there before, but she spent much longer in the pool this time and was very satisfied. After the tour, we had to wait quite a while at the photo counter, even though there wasn't much time before the return bus. If it had been a bit smoother, we could have returned without stress... Also, the return bus was as cold as a refrigerator, and even with a jacket on, I felt like I might catch a cold.

8歳と3歳の娘を連れてエンカウターに参加しました。
8歳の娘は2度目でしたが、以前よりプールにいる時間が長くて大満足でした。
ツアーに参加してから、帰りのバスの時間があまりないわりに写真のカウンターが混み合い結構待ちました。
もう少しスムーズならストレスフリーで帰れるたのに…
あと、帰りのバスの中が冷蔵庫並で上着を着ていても風邪引きそうでした。

The airport exit was hard to find, and I wondered if it used to be on this side. I went towards the shuttle bus area, but while other companies had clear signs, I ended up wandering around and finally asked a nearby staff member for directions. The wait time also felt a bit long, so I hope it can be a bit smoother next time.

空港の出口が、わかりずらく、以前こちら側だったっけかな？と思いながらシャトルバスのあたりにいったものの、他社さんは、わかりやすく出ているのに、ウロウロして結局近くのスタッフに聞いて案内してもらいました。待ち時間も微妙に長く感じたので、もう少しすんなり行けるといいかなと思いました。

I used Roberts Hawaii for the airport transfer again because I had a great experience last time. However, since it was during the Obon season and the pickup was at the last hotel, there were no seats available, and my husband and I ended up sitting separately. At the airport, I felt anxious wondering if it was okay to get off here. I wouldn't recommend it for those who don't speak English.

空港までの送迎で、前回も利用し、とても良かったので、こちらのロバーツハワイさん利用したのですが。　　お盆の時期ということもあり、迎えが最後の場所のホテルということもありで、座る所がなく、旦那とは別々の席に・・。空港では、ここで降りて大丈夫？と不安を感じるものでした。英語ができない方には、あまりおすすめではありませんね。

I used this service on the last night of my trip to Hawaii. I was able to enjoy delicious food and beautiful scenery on a luxurious cruiser, creating the best memories. While most other tours had a majority of Japanese participants, this tour had many international guests. For $30, you can receive the photo data. I would love to use this service again!

ハワイ旅行最後の夜に利用しました。
高級感溢れるクルーザーで美味しい料理と、素敵な景色を見ることができ、最高の思い出になりました。
他のツアーは日本人の方が大半ですが、こちらのツアーは海外の方がたくさん来ていました。
30ドルで写真のデータを送ってもらえます。
また利用したいです！

I used this service from the hotel to the airport. I was scheduled to board a China Airlines flight at 11 PM, but Daniel K. Inouye International Airport serves both China Airlines and China Eastern Airlines, and they are located quite far apart, so it's important to avoid confusion. At that time, someone who was supposed to board China Airlines got off at the China Eastern Airlines location, and I informed them that they were at the wrong place. The driver is not at fault, but it's better to remember which airline you are flying with. (It's only a few minutes on foot, though.)

ホテルから空港まで利用しました。
23時のエアチャイナ（中国国際航空）便に搭乗する予定でしたが、
ダニエルＫイノウエ空港はエアチャイナとチャイナエアが就航していて、
場所も離れているので間違えない様にする必要があります。
このときもエアチャイナに搭乗予定の方がチャイナエアの場所で降りて
しまい場所が違うことを教えてあげました。ドライバの方に責任はありませんが、自分の乗る航空会社は覚えておいたほうがいいです。（歩いても数分くらいですが）

They came to pick me up at the airport exit, and the company is well-known, so it was easy to find them. They quickly handled my luggage, and all I had to do was get in the car. We arrived at the hotel in about 20 to 30 minutes, and they also unloaded my luggage. If you're using a flight that isn't a direct flight, this service is very convenient since other companies do not offer this.

空港出口まで迎えに来てくれますが会社が有名なのですぐわかりました。
すぐに荷物を運んでくれて、あとは車に乗るだけ。
大体２０～３０分でホテルに到着し荷物もおろしてくれます。
直行便以外で利用する場合、他社では対応外なのでとても重宝します。

This was my second experience at the sandbar. This time, I went with a different tour company. It's called the Angel Sea Tour, but the person calling out at the meeting point wasn't very good at Japanese, so be sure to remember "Captain Bob Tours" as well!

The sandbar itself has territories depending on the tour company, so it's hard to say, but unfortunately, there was still water up to my knees this time. It's understandable given the weather, season, and lunar phases.

The flow was the same as the previous tour with another company: heading from the port to the sandbar → playing at the sandbar → lunch → snorkeling. There were two buses and two boats. One boat was just for Japanese people, while the other had a mix of Japanese and international guests (laughs). There were about 100 people in total.

The Angel Sea Tour offers:
- BBQ lunch that is incredibly delicious! They grill hamburgers on the boat!
- The tour guide is great at getting everyone excited and entertained.
They provide activities like beach volleyball at the sandbar.
- They don’t do annoying things like taking photos and selling them! (laughs)
- I encountered a giant sea turtle while snorkeling!

So, I highly recommend this tour!

サンドバーは2度目の体験。前回とは違うツアー会社でした。天使の海ツアーとなっていますが、集合場所での呼び出しは日本語があまり得意でない方でしたので、「キャプテンボブツアー」とも是非覚えておきましょう！
サンドバー自体はツアー会社によってのテリトリーがあるので、なんともいえないですが、残念ながら今回も膝下くらいまで水がありました。天候や季節、月の満ち欠けの影響があるので仕方ないですね。
流れは前回の他社のツアーとも同じく、港からサンドバーへ向かう→サンドバーで遊ぶ→ランチ→シュノーケリングの構成でした。
バス2台分、船は2隻。1隻は日本人だけ、もう一隻は半分日本人＋多国籍軍でした（笑）全体で100名くらいでしょうか。
天使の海ツアーは、
・BBQランチがめちゃくちゃおいしい！船の上でハンバーグ焼いてます！
・添乗員さんが盛り上げ上手！楽しませてくれます
　サンドバーではビーチバレーなど用意してくれています
・写真撮影して販売する・・など、うっとおしいことしません！笑
・シュノーケリングで巨大ウミガメに遭遇！
ということで、おすすめツアーです！

This is my second time using Roberts, and the counter was easy to understand. They arrived on time to pick me up, which was reassuring.

ロバーツを利用するのは、二度目になりますが、カウンターも判りやすく、時間通りに迎えに来てくれ、安心でした。

I participated with my 8-year-old son, and the sailing trip to the distant ocean was wonderful. The view of Waikiki and Diamond Head from out at sea was great! Occasionally, we got splashed by big waves and felt the wind, which got my son really excited!

８歳の息子と二人で参加しましたが、遠い沖までのセーリングで、離れた海の上からのワイキキ、ダイヤモンドヘッドの眺めが良かったです！
時折、大きな波を被ったり、風を感じて、息子も大興奮でした！

The staff helped with loading and unloading the luggage, which was very helpful. Also, since there were enough seats for everyone, we were able to sit comfortably on the way to the hotel. There weren't many explanations, but the driver calls out the hotel name, so as long as you pay attention, you should be fine. The vehicle isn't too big, so you'll be able to hear it clearly. It was convenient, and I would like to use this service again next time.

荷物の積み下ろしをスタッフがやってくれたので、助かりました。
また、席は全員座れるような人数で出発でしたので、ホテルまで座って行けました。特にいろいろな説明はありませんでしたが、ホテル名をドライバーが叫ぶので、それを聞き逃さないようにすれば大丈夫です。車はそれほど大きくないので、聞こえるので大丈夫です。
便利でした。次回も利用したいと思います。

I was able to ride horses privately, so I received instruction that matched my level. Additionally, the lunch at the mountain top was excellent in both food and view. The view from the handmade swing was also exceptional!

プライベートで乗馬出来たので、レベルにあった指導をして頂けました。また、山頂での昼食は、料理、眺めが最高でした。また、手作りブランコから見る眺めも格別でした！

As mentioned in the initial notes, taking motion sickness medication was definitely the right choice. The boat can hold about ten people and goes quite far out. You’re on the boat for a while until it’s your turn, so it rocks quite a bit and the waves are intense. Watching the people in front put on parachutes and fly into the sky is… a bit scary. They soar away like kites at an incredible speed.

However, once you muster the courage to jump, there’s no fear at all, and you get swept away into the world of the sky! The view of Diamond Head, Waikiki Beach, numerous hotels, and the endlessly expanding blue sky and emerald green sea is just amazing! The swaying feels like being on a swing, gently rocking, but the captain’s driving technique makes it quite dynamic. Since we were relatively young, we were tossed around quite a bit. Other young couples were also getting a good shake. It was really fun, and everyone who participated was super excited! It felt great to share that sense of unity.

For some reason, there was a conspicuous display of tips from the previous guests inside the boat… which was a bit disappointing, but I thought it was okay. Maybe I just didn’t understand, and it could be the norm.

When we returned to the harbor, they asked if we wanted to buy the SD card with the photos. It’s difficult to take pictures yourself while flying until you stabilize, so I thought purchasing it might be a good idea. The SD card was $30. We decided to buy it since we had such great memories, but some others chose not to.

Overall, it’s a lot of fun, and you really get to feel like a bird. If you love swings, you should definitely try it!

最初に注意書きにあった通り、酔い止めを飲んで正解でした。ボートは１０人くらい乗れるタイプで、結構沖まで行きます。順番がくるまではずっとボートなので、かなり揺れますし波が凄いです。前の方がパラシュートを装着して空に飛んで行くのは…ちょっと怖いです…。すっごい勢いで凧のように飛んでいきます。
でも覚悟を決め飛ぶと、恐怖なんて全くなく、空の世界に吸い込まれて行きます！目の前に広がるダイヤモンドヘッド、ワイキキビーチ、沢山のホテル、そしてどこまでも広がる青い空とエメラルドグリーンの海、最高です！揺れ具合はブランコのようで、ゆらゆら揺れますが、船長さんのドライビングテクニックで沢山動かされます。私たちは比較的若い方だったので結構揺らされました。他の若いカップルもガンガンやられてました。それもかなり面白く、一緒に参加した方たちも大盛り上がり！一体感があってよかったです。
船にの中に何故かわざとらしく前の人のチップが飾ってあり…ちょっと残念だったのでよかったにしました。でも私がわかってないだけで、相場くらいなのかもしれません。
港に戻ると写真のSDカード購入希望を聞かれます。飛んでる最中は安定するまで自分で写真を撮るのは難しいので、購入ありかなと思いました。SDカードは３０ドルでした。私たちはいい思い出だったので購入することにしましたが、他の方は何人か購入されませんでした。
とにかく面白いですし、鳥になった感じを味わえます。ブランコ好きな方は是非！

It's amazing. The unique crew is fun. It's English-only, but I was able to understand through gestures, which added to the atmosphere and was great.

最高です。ユニークなクルーで楽しいです。英語オンリーですが、ジェスチャーで理解でき、そこがまた雰囲気あって良かったです。

Everything was perfect from check in to the end of the trip. Guides are awesome, really helpful and made us feel like rock stars!

I attended with my colleagues on August 15. We had diamond seats, but we arrived a bit late, so we had to wait in line for a little while, but we really enjoyed the show. The food had limited options and wasn't very tasty, but the show was truly great. The male dancers were quite impressive, and each of them did something secretly funny, which kept us laughing the whole time. The female dancers were also very lovely, and it seemed like the men from our company were quite captivated (laughs). I would like to go again, but since the food was lackluster, next time I want to just watch the show.

8月15日に会社の仲間と参加しました。ダイヤモンドシートですが少し遅れたのでこれまた少し並びましたがショーは楽しめました。
食事は種類も少なく、あまり美味しくなかったですが、ショーが本当に良かったです。男性のダンサーはかなり迫力あるし、各々がこっそり面白い事をしてくれるし終始笑っていられました。女性のダンサーもとても素敵で会社の男性陣はかなり魅了されてたようでした（笑）
また行きたいですが、食事がイマイチなので次はショーだけを見たりしたいです。

The shuttle service was very smooth, and I challenged myself with my 8-year-old daughter for 150 meters! It became the best memory! I want to do it again when I come to Hawaii.

送迎もとてもスムーズで8歳の娘と150メートル挑戦しました！最高の思い出となりました！またハワイ来たらやりたいです。

I had to wait quite a long time to exchange my tickets. However, there was a slight sense of superiority as only those with Diamond Seats were allowed to enter at the last moment.

Benefits of the Diamond Seats:
The central front row is indeed central, but the show also faces the sides, so I didn't feel much of an advantage. They say dinner is prioritized, but those without Diamond Seats were the first to be ushered in for meals, and the staff said nothing about it. The crowd was mostly from Southeast Asia. The food was also mediocre.

For just the show, the price of the Diamond Seats seems a bit excessive.

チケット交換にかなりの時間並ばされました。しかしギリギリでダイヤモンドシートだけが優先に入場出来るタイミングで少しの優越感。
ダイヤモンドシートのメリット
中央前列、確かに中央だけどショーはサイドにも向いてやるのでメリットを感じない
ディナーも優先と言ってるがダイヤモンドシート以外が最初に食事に流れこむがスタッフは何も言わず。流れこむのは東南アジア
食事もイマイチ
ショーだけにダイヤモンドシートの料金は勿体無いかな

The boat ride was enjoyable thanks to the cheerful staff. They also take great photos, which is fantastic. If you want the photos, it costs money, so it's good to bring some. It's at your own risk, but you can experience the ride while holding a GoPro or your phone. I was nervous, but thanks to the friendly and attentive staff, I had an amazing time. There was also a local female staff member who spoke Japanese. She doesn't board the boat but is in the hut, so the procedures are安心. Overall, you can leave everything to them and enjoy in elegance, which was truly wonderful!

移動の船の上も、陽気なスタッフさんのおかげで楽しい。写真もしっかり撮ってくれるし最高です。写真が欲しかったらお金がかかるので持ってくとよし。自己責任ですがゴープロや携帯を持ちながらの体験が可能です。緊張しましたが陽気で丁寧なスタッフさんのおかげで最高な時間を過ごせました。日本語を話せる現地女性のスタッフもいらっしゃいました。その方は船には乗りませんが小屋にいるので手続きなど安心。とにかく全てを任せて優雅に楽しめるのでほんとに最高でした！

I couldn't see many dolphins, but all the staff were bright and fun, making for an enjoyable time. My preschooler was reluctant to snorkel and wanted to stay on the boat, but a staff member picked her up and took her into the water. Although she couldn't snorkel, she had a great time singing while swaying with the waves. I'm very grateful to the staff who tried to entertain the whole family.

イルカはたくさんはみることができませんでしたが、スタッフの皆さんが明るく、楽しい方ばかりで楽しい時間が過ごせました。幼稚園の子供がシュノーケルを嫌がり船に残ろうとしましたが、スタッフのお姉さんが抱きかかえて海に連れて行ってくれました。シュノーケルはできなかったものの、波に揺られながら歌を歌って楽しませてくれて娘もとても楽しく過ごせました。家族全員を楽しませてくれようとしたスタッフさん達に感謝でいっぱいです。

My child expressed a desire to try horseback riding, and after researching various options, I chose this tour that allows even a 7-year-old to ride for the first time. Other tours had age restrictions that we couldn't meet. Additionally, since I had never rented a car before, the fact that we could see the North Shore while horseback riding was a deciding factor.

The result was a great choice! When we stopped by the North Shore in the morning and visited Matsumoto Shave Ice, it was surprisingly empty. We thoroughly enjoyed the shave ice with my child. By the way, when we went back to Haleiwa in the afternoon after horseback riding, Matsumoto Shave Ice had a long line, so it was definitely the right decision to go in the morning!

After that, we moved on to start horseback riding. It was the first time for our whole family, but the guide explained everything in Japanese multiple times during the car ride, and the horses were well-trained, so there were no issues at all. My 7-year-old daughter seemed to have a lot of fun, calmly riding her horse while talking to it. I thought someone would be holding the reins for her, but that wasn't the case (laughs). She was really on her own.

The weather was great, and there were spots where we could see the valley and the ocean, which felt wonderful! My husband and the kids really enjoyed it too. It seemed like they appreciated that it wasn't just going around in circles on the ranch!

I liked it so much that I would definitely want to do it again when we go back to Hawaii!

子供から乗馬をしたいとの希望があり、いろいろ調べたところ、初めての７才でも乗せてもらえるこのツアーを選びました。他のツアーの乗馬は年齢制限にひっかかったので…。また、レンタカーは借りたことがないのでノースショアも見つつ乗馬もできるということも決め手でした。
結果は正解！午前中にノースショアに立ち寄ったときに、マツモトシェイブアイスにいったら、なんとガラガラ。子供とシェイブアイスを十分楽しめました。ちなみに乗馬のあとの午後に再びハレイワに行ったときは、マツモトシェイブアイスはすごく行列していたので、午前中に食べて正解でした！
その後移動して乗馬開始。家族みんな初めての乗馬でしたが、行きの車でガイドさんが日本語で何回も説明してくれたのと、馬がかなり調教されていたので、全く問題なしでした。
７才の娘もとても楽しかったらしく、自分の馬に話しかけながらずっと落ち着いて１人でのっていました。誰か手綱を引いてくれるのかと思ってましたが、違いました(笑)。本当に１人でしたよ。
天気もよくて、渓谷と海が見える場所もあり、とても気持ち良かったです！主人も子供たちもかなり気に入っていました。牧場内をぐるぐるまわるだけではないのが良かったみたいです！

またハワイにいったら是非お願いしたいくらいとっても気に入りました！

The driver had a somewhat stern demeanor and wasn't very friendly, which made me feel tense during the ride. When we arrived at the airport, the place I was dropped off seemed a bit different from where I should have gotten off. After getting out and feeling lost, the driver yelled "Hey!" at me from behind, which confused me. I ended up getting back on the bus and was dropped off at the correct place. (It seems there was a mix-up between China Airlines and Air China.) I think I would have felt more at ease if the driver had been a bit friendlier.

やや強面の運転手さんで、愛想も良くなく緊張しながら乗りました。
空港に着いておろしてもらった場所が、降りるべき場所と少し違ったようで、
降りた後迷っていると、後ろから大声で「Hey！」と運転手さんに怒鳴られ、わけがわからずもう一度バスに乗り、本当に降りるべき所で降ろしてもらいました。（China airlineとAir chinaを間違えたとのことでした）
もう少しフレンドリーに接してもらえると、もっと安心できたと思います。

When I exited the airport, there was a staff member holding a board with my name on it, who guided me to the microbus. I was a bit anxious since I was alone and the communication was in English, but they used gestures to help me understand. After a short wait, they provided transportation to the hotel along with other guests. I felt relieved that tipping was not required.

空港から出ると、私の名前の書いてあるボードを持ったスタッフの方が立っており、マイクロバスの所まで案内してくれました。
1人なのと、英語なので不安もありましたが、ジェスチャーを交えて話してくれたので、理解することができました。
少し待つと、他のお客さんと一緒にホテルまで送迎してくれました。
チップが不要なので安心できした。

This was amazing, I would recommend it to everyone who wants to snorkel with turtles. Not to mention the crew was amazing and very funny. Then we sailed to try to see dolphins and other marine life.

Previously, I had a driver who seemed to be Japanese, but this time I had a driver who spoke only English. Also, since I was coming from a domestic flight, I was the only Japanese person, but it wasn't a problem at all.

以前は日系と思われるドライバーさんでしたが、今回は英語オンリーのドライバーさんでした。また国内線からだったからか、日本人は私1人でしたが、特に問題ありませんでした。

Unlike regular horseback riding in Japan, riding leisurely through nature was the best. I was healed by the sound of the wind rustling the leaves and the scenery!

普段の日本での乗馬とは違い、自然の中をのんびりと歩く乗馬は最高でした。風が葉を揺らの音や景色に癒されました！

We were the only Japanese passengers among many! It was refreshing to not see any other Japanese people on the optional tour in Hawaii! The yacht was a catamaran, so there was no side-to-side rocking, making it extremely stable! The wind was refreshing as we sped along! We enjoyed the beautiful blue waters to our heart's content while drinking beer. They even stopped the yacht along the way so we could all experience jumping in. I want to ride again the next time I come back!

数々の乗客で日本人は自分達2人だけでしたね❗
ハワイのオプショナルツアーで逆に日本人が居ないのが新鮮でしたね❗
ヨットはカタマランなので横揺れがないのであんていせい抜群❗
風を受けて突っ走る、風が心地よい❗
ビールを飲みながら、青いを思う存分楽しめました｡
途中でヨットを停めてくれて、皆で飛び込みも体験させてくれる。
次回また来た時にもまた乗りたい❗

On the third day of our five-day stay in Hawaii, we attended the Rock-a-Hula show. There is a dedicated venue for the Rock-a-Hula show inside the Royal Hawaiian Center in the heart of Waikiki, making it easily accessible from any hotel in the downtown area. The same building also has many popular shops, so we enjoyed shopping before and after the show. I think it's a good idea to incorporate shopping into your plans.

Since we opted for the dinner and show package, we were welcomed with a drink and guided to a special table right in front of the stage before the show started. Although there were many empty seats, it was a bit disappointing that we were seated right next to other reserved guests. I wish they had used the seating more spaciously. The table already had lobster dishes set up, so we could start eating as soon as we sat down. The taste of the food was average. It felt luxurious with steak and lobster, but the flavor was just ordinary. The highlight was the show. Just as we finished our meal, the show began. The dedicated singers and dancers performed hula dances, songs related to Hawaii, Michael Jackson songs, and Elvis Presley songs right in front of us. True to its name, the live performance was powerful. We watched the show for about an hour, and it concluded with a finale.

ハワイ滞在5日間のうちのちょうど真ん中の３日目に、ロック・ア・フラ・ショーに参加しました。ワイキキ中心街のロイヤルハワイアンセンター内にロック・ア・フラ・ショーの専用の施設があるので、中心街のホテルかならどのホテルからでもすぐに行けます。同じ建物には、人気のショップがたくさんあるので、ショーの前後に買い物も楽しめました。買い物の予定も組み込んでおいてもいいと思います。
私たちはディナーアンドショーにしたので、ショーが始まるまでに、ウェルカムドリンクがあり、ステージ真ん前の特設テーブルに誘導されました。たくさん席が空いていたのに、他の予約客とすぐ隣の席にされてしまったのが少し残念でした。もっとゆったりと席を使ってくれたらと思います。テーブルにはすでにロブスター料理が置いてあり、着席してすぐに食べることができました。料理の味は普通でした。ステーキやロブスターで豪華な感じですが、味は普通です。よかったのは、ショーです。料理を食べ終わった頃ショーが始まります。フラダンス、ハワイにまつわる歌、マイケルジャクソンの歌、エルビスプレスリーの歌などを、専属の歌手とダンサーが目の前で披露してくれます。ロックというだけあって、生演奏での演奏も迫力があります。1時間ほどショーを見て、フィナーレとなりました。

I had an awesome experience! Why would need 50 characters?