All Reviews for Family & Accessible Travel

The food and atmosphere were great. I chose the 5-star option to watch the Hilton fireworks from the deck on Friday, but people from the lower floor started removing the chain from the stairs and crowded onto the deck before the fireworks started. After quite some time, the staff began to check if people were 5-star guests, but I thought it was too late.

お料理も雰囲気も良かったです。金曜日でデッキからヒルトンの花火を見るために5スターにしたのですが、花火の時間前から下のフロアーの人が、階段のチェーンを外しデッキに入ってくて混雑。
だいぶ経ってからスタッフが５スターかどうか確認を始めましたが遅いかと思います。

I visited here quite a while ago, and it feels like it has been upgraded. There are various shows centered around Elvis and Michael, as well as a fire show and other performances with things hanging from the ceiling. I might come back in a few years.

かなり前に一度来たことがありまたが、グレードアップした気がします。
エルビスとマイケルのショーを中心にファイヤーショー、また天井から吊らされたりといろいろあります。また何年か後に来ようかな

Although it said that the explanation would be in English, I saw that they provided a detailed explanation in Japanese in the experience section, so I decided to give it a try and participated with determination. However, I couldn't understand the initial explanation in English at all! I bravely asked if they could accommodate me in Japanese with my limited English, and they smiled and said okay, explaining in broken Japanese. The riding instructor also kindly taught me using Japanese words, and I could feel their love for the horses and their desire to make us enjoy the experience. It was a lot of fun! I was very satisfied!

説明は英語でと表示がありましたが体験談の所で日本語で丁寧に説明してもらったとあったので挑戦してみようと頑張って参加しました。
やはり最初の説明は英語で聞き取るどころかちんぷんかんぷん！
思い切って、つたない私の英語で日本語対応はできないかと聞くと笑顔でokと言ってカタコト日本語で説明してくれました。
乗馬のインストラクターも日本語の単語で親切に教えてくださり、
馬への愛情や私たちを楽しませてくれようとする気持ちが伝わり、たのしかったです。大満足！

It was really disappointing to have my first rainy day in Hawaii, but I did my best to climb. The waterfall with its drop was impressive! ☺️ The sandwich and acai bowl for lunch were delicious! ⤴️

ハワイ来てはじめての雨の一日で本当に残念でしたでも頑張って登りました落差のある滝見応え有りました☺️昼食のサンドイッチ、アサイボール美味しかったです～⤴️

There was a reception counter right in front of the baggage claim, and they guided us to the boarding area, so we were able to move smoothly.

手荷物受取りの目の前に受付カウンターがあり、乗車待機場所まで案内（引率）してくれたので、スムーズに移動できました。

It was my first time fishing from a boat, and I participated alone. The crew was kind and friendly, which made me feel at ease. I encountered dolphins and seals! Although I didn't catch much, I enjoyed the fish that the crew cooked for us on the boat. It was delicious.

船釣りは初めてで、しかも一人での参加。クルーが親切でフレンドリーで安心した。イルカやアザラシとも遭遇！なかなか釣れなかったけど、クルーの釣った魚を船の上で調理して頂いた。美味しかった。

Very organized and well ran. Both guides were informative and very kind and eager to help with anything. Thank you so much!

Enjoy the entire experience a lot, especially the banana boats. It was so much fun! If it's your first time in Hawaii, you definitely have to book this package!

This time, I used this service because my usual transportation was unavailable. Although it was a busy season, I was smoothly guided by the staff to the pickup location without any confusion after leaving the airport. There was a bit of a wait, but it wasn't bothersome, and I would like to use this service again next time.

今回いつも利用している送迎が取れなかったためこちらを利用させていただきました。繁忙期でしたが迷うことなくスムーズに空港でてから担当の方に案内されピックアップ場所まで移動できました。多少待ち時間はありましたが気になるほどではなくまた次回も利用させていただきたいと思います。

After finishing, when I took off my helmet and goggles, my face was completely black, and I couldn't help but laugh. For women, I recommend going without makeup so you can wash your face easily. The touring experience in the great outdoors, which you can't have in Japan, was amazing!

終わってヘルメットとゴーグルをとったら、顔が真っ黒で大笑い。女性の方は顔を洗えるように素っぴんがおすすめです。
日本では体験出来ない大自然の中のツーリングは最高でした！

The pickup time was 5 minutes past, and since no one had arrived, I contacted the emergency contact. They sent a different bus that had been stopped for a few minutes, which was scheduled for another tour. I made it to the cruise in plenty of time, so it wasn't a problem, but I wonder what would have happened if I hadn't reached out. The cruise itself was enjoyable, but unfortunately, we didn't see any whales.

ピックアップ時間に5分過ぎても来なかったので緊急連絡先に連絡したところ、数分前から止まっていた、違うツアー予定だったバスを回してくれました。
クルーズには十分間に合ったので問題無いのですが、連絡していなかったらどうなったのか、と思います。
クルーズ自体は楽しかったのですが、残念ながらホエールは見えませんでした。。

Last year, I went to a sandbar on another tour, but this one was better. The weather was nice, and I was able to see sea turtles up close. The rice balls were surprisingly delicious. I plan to recommend it to my friends.

去年、他のツアーでサンドバーに行きましたが、今回の方が良かったです。
天気も良くウミガメがすぐそばで見れました。
おにぎりが意外にも美味しかったです。
友達にも勧めようと思います。

We visited for our family's first trip to Hawaii. The cheerful staff greeted us warmly, allowing us to start our meal in a fun atmosphere. While the variety of the buffet wasn't very extensive, each dish (especially the roast beef) was very delicious, and we were satisfied.

After the buffet, we went inside the building to enjoy a show. We were able to enjoy various types of music, including hula dancing, fire dancing, and popular songs from America. I highly recommend seeing it at least once when traveling to Hawaii.

家族で初めてのハワイ旅行で訪れました。明るい店員が気さくに話しかけてくれて、楽しい気分で食事を始めることが出来ました。ビュッフェの種類自体はそれほど多くなかったですが、一つ一つの料理（特にローストビーフ）はとてもおいしく、満足できました。
ビュッフェの後は建物内に入り、ショーを楽しみました。フラダンスやファイヤーダンス、アメリカで流行った曲など、様々な種類の音楽を楽しむことが出来ました。ハワイに旅行する際、ぜひ一回見てみることをお勧めします。

We enjoyed our excursion from the bus ride to the Polynesian Centre to the bus ride back to our hotel. Our driver's name was Misi! He went above and beyond what was expected of him.

The walk through the Centre was incredible. Seeing the different islands and cultures. We took a canoe ride after walking around for about 4 hours. It was a welcome relief getting of our feet.

Our tickets included the dinner buffet. There was so much food to choose from which made it difficult to try everything. It was good.

After dinner we watched the The Breath of Life which was incredibly good. The performance was amazing. It was the perfect ending to a wonderful day.

I sometimes use HIS, but I have mostly relied on this service for early morning flights on my return. Although Japanese is not spoken, I can use it without much English. The drivers are very kind and carry heavy luggage to the trunk without a hint of displeasure. The temperature inside the car was comfortable, and local radio played Hawaiian music, allowing me to feel the essence of Hawaii until the very end. I am very grateful for that. I will definitely use this service again!

HISを使うこともあるのですが、帰りは早朝の便に対応してくださるこちらでほとんどお世話になっています。
日本語は通じないのですが英語を使うことがほとんどなく利用できます。
ドライバーの方はとても親切で重たいトランクも嫌な顔ひとつせず荷台に運んでくださいます。
車内の温度も適温でしたし、地元のラジオが流れていたのでハワイアンミュージックを聴きながら最後の最後までハワイを感じながら帰ることができてとっても感謝です。
また必ず利用させていただきます！

We traveled with four adults and a baby, making reservations staggered at 11:00 for two people and 12:00 for two people, while taking turns watching the baby in the shade of the neighboring Hilton Lagoon! Since it was the rainy season, we had several days of bad weather, and our originally scheduled day was canceled due to strong winds. However, we rescheduled for the next day and were able to experience it without any issues! The weather was great, and the view was spectacular!

After reading reviews, I took motion sickness medication, and it worked well! There were three groups on the boat, including us, and the duration of the ride was just right—not too long!

As for tips, the foreign guests gave $20 each to the crew and the captain, while the Japanese guests did not give any. We gave about $5! The crew responded with refreshing smiles in any situation, so it didn't feel necessary to worry too much about it!

大人4人と赤ちゃんで旅行していたのですが、
11:00〜2名、12:00〜2名と時間をずらして予約をし、隣のヒルトンラグーンの日陰で赤ちゃんを交代でみるという形で参加しました！
雨季なのもあり、天気の良くない日が続き、初め予約した日が強風で中止になってしまいました。しかし、翌日に変更し無事に体験することができました！天気もよく最高の景色でした！

口コミを見て酔い止めも飲み、大丈夫でした！船に乗っていたのは私たちを含め3組で、乗っている時間も長すぎずちょうどよかったです！

チップは、外国人の方は20ドルを乗組員と操縦士さんにそれぞれあげていましたし、日本人の方はなしでした。私たちは5ドル程渡しました！
どんな形でも爽やか笑顔で対応してくれていたので特に気にする必要もないかなという感じでした！

I joined because I wanted to ride on a yacht. The weather was decent, so it wasn't too rocky, making it comfortable and refreshing. Luckily, we encountered a group of dolphins, and they followed our boat for a while, allowing us to see them up close! I would love to join again. I highly recommend it! ♪

ヨットに乗りたくて参加しました。天気もまあまあだったからあまり揺れなかったので快適、爽快。ラッキーなことにイルカのグループに会えて、しばらく私たちが乗った船についてきたので間近にイルカたちを見ることができました！また参加したいです。おすすめです♪

We participated in whale watching for the first time as a parent and child. We were very moved to see two whales! We were able to witness breaching, which we had only seen on TV, right in front of us multiple times! I think there must be some timing involved, but it felt like we were quite lucky on the day we participated. My 6-year-old was captivated by the whales they saw for the first time. We created wonderful memories in Hawaii.

初めてのホエールウォッチングに親子で参加しました。
2頭のくじらに会えてとても感動しました^_^
テレビでしか見たことのないブリーチングも目の前で何度も見れました！
きっとタイミングなどあると思いますが私達が参加した日はかなりラッキーだったような気がします^_^
6歳の子供も初めて見るくじらに釘付けでした。
ハワイのとてもいい思い出ができました。

I was looking forward to participating since they were confident about whale watching. They mentioned that if we didn't see any whales, we would receive a free pass for the next time. The explanations were easy to understand, and they said that humpback whales come up to breathe every 45 minutes. We saw over 30 whales swimming around, but they were hard to spot. Just when I was about to give up, suddenly they appeared! The first one was a baby, and the second was an adult whale, posing beautifully with Diamond Head in the background! It was an incredibly satisfying tour. It might be a good idea to have some motion sickness medication on hand.

ホエールウォッチングに自信ありとのことでしたので、楽しみにして参加しました。万一見られなかった場合でも次回無料パスを頂けるとのこと。説明もわかりやすく、ザトウクジラは45分に1回海上に呼吸をしにくるとのことで、30以上回遊してましたが、中々現れず。今日はもう駄目かと諦めかけた瞬間、その時は突然やってきました。1頭目はベイビー、2頭目は大人のクジラで、ダイヤモンドモンドヘッドをバックにハイポーズ❣️
大大満足のツアーでした。船酔いの薬があった方が良いかも知れませんねー

Our family had an amazing time!! Booking was so easy and transportation went smoothly. The Kualoa Ranch staff was friendly and helpful. Our zip lining team was so fun and made the tour a memorable experience for our whole family!

I have been to Hawaii about ten times, but this was my first visit to Kualoa Ranch.
The purpose was the buggies!!!
It was refreshing in the magnificent nature, and the weather was perfect.
It's obvious, but you will get covered in dust, so it's essential to wear clothes that you don't mind getting dirty.
A guide accompanied us and led the way, stopping at famous movie locations and explaining them, but it was all in English. However, unlike Waikiki, you can really enjoy the local feel of Hawaii.
Communication was possible, and at the landmark points, they kindly took many photos for us.

As a note and advice, it's fine to arrive right on time for the meeting. Since we went by rental car, we arrived a bit early, but we had to wait until the scheduled time. During that time, we ate burgers at the food court in the shop, but the buns were dry and the patties were hard (sweat).

10回ほどハワイには行っているのですが、初めてクアロア牧場に行きました。
目的はバギー！！！
壮大な大自然の中、爽快でした。天気も最高。
当たり前のことですが、砂ぼこりまみれになりますので、砂ぼこり想定の服装が必須です。
ガイドさんがついてくれ先導してくれ、映画での名所に留まり、その説明をしてくれますが、もろに英語のみです。が、ワイキキとは違い、ハワイのローカル感が満喫でします。
ただ、コミュニケーションはとれ、名所ポイントでは、親切に写真をたくさん撮っていただけました。

注意点、アドバイスとして、集合は時間丁度でいいです。レンタカーで行ったので、少し早めに行きましたが、時間までは待ちです。その間、ショップ内のフードコートで、バーガーを食べましたが、ハサハサバンズにカチカチパテでした（汗）

This was a great tour to see the Kualoa ranch and Jurassic Valley. We started out meeting our two tour guides and safety explanations and videos. The guides were excellent and informative. We were given helmets, googles and neck gators. The Kualoa ranch is just beautiful. Tour stops were at areas that had gorgeous views. Our guides helped take pictures and even had helped with some fun active pictures! Even though there were many tours going on, things were planned so our tour was the only one at the stop. At each stop the tour guides gave some history and/or talked about the movies that happened on the site. I would definitively recommend this tour!!

I was completely mistaken thinking this was an advanced version of go-karting. We drove buggies in a single line, but we were told not to maintain any distance between vehicles, and the leading staff member drove way too fast. There were cliffs without barriers, roads full of large potholes, and visibility was poor due to the dust from the buggy in front of me. I felt my life was in danger several times. I will never do this again.

ゴーカートの上級者版位に考えていたら大間違いでした。 1列になってバギーを運転するのですが、車間距離を取らないように言われるし、先導するスタッフはやたら飛ばすし。柵の無い崖、大きな窪みだらけの道、前のバギーの砂埃で視界不良。何度か命の危険を感じました。もう2度とやりません。

The buffet-style meal featured a menu that was very much in line with Hawaiian cuisine, and I was delighted to be able to try items that I probably wouldn't have had the chance to enjoy during my stay. Additionally, there were whole pineapples and a welcome drink service with Mai Tai, which made it a lot of fun. I also had the rare opportunity to see hula dancing up close during the meal, which was a precious experience. We visited for our honeymoon, and I was thrilled that there was a ukulele performance at each table.

The show after dinner was more authentic and spectacular than I had imagined, and it was truly moving! I had wondered how the combination of hula and rock would work, but it turned out to be a wonderful show where both styles matched beautifully, allowing us to have a very enjoyable time. In particular, the performances that traced history evoked a sense of nostalgia and were wonderfully structured to captivate the audience. I would love to visit again if I have the chance.

ビュッフェ形式のお食事は、ハワイらしいメニューになっており、意外と滞在中に口にする機会のなさそうなものを頂くことができ、嬉しかったです。また、まるごとのパイナップルや、ウェルカムドリンクでマイタイのサービスなどもあり、とても楽しめました。また、お食事中にフラダンスを間近で見ることができ、貴重な時間でした。新婚旅行で伺いましたが、席ごとにウクレレの演奏もしていただき、嬉しかったです。

お食事後のショーは想像していたよりも本格的で、華やかで感動しました！
フラダンスとロックの組み合わせはどんなだろう？と思っていましたが、両者の良さが見事にマッチした素晴らしいショーになっており、とても楽しい時間を過ごすことができました。特に、歴史を辿るような演出は懐かしさも感じられ、人を惹きつける素晴らしい構成になっているなと思いました。
機会があればまた訪れたいです。

It was a lively and energetic performance by the Frat Show that really pulled you in.

When I arrived before the opening time, there was already a long line, and everyone seemed to be eagerly anticipating the ball party.

The performances by the carefully selected dancers were impressive and made for a truly enjoyable festive moment.

Thank you very much.

ご機嫌のノリとグイグイ引っ張る熱量のフラ・ショーでした。

開場時間前に到着したところ、すでに大行列で、みなさん、お待ちかねのボールパーティーのようでした。

厳選されたダンサーの方々のパフォーマンスは見応え抜群、楽しい祝祭のひとときでした。

ありがとうございました。

We booked Hollywood tour at Kualoa ranch with our 2 little kids and we really enjoyed the experience. We also paid for pick up and drop off to Waikiki, which was really convenient.

The guide on the bus was really good and had lots of good information to share. We also enjoyed his humour.

Overall, we enjoyed the experience and will come back again.

The Cultural Center Island tour was full of amazing and helpful hosts and entertainers. I have never felt more welcome by so many people. To temper a few expectations some of the activities we expected to be interactive were instead demos by professionals only but we still had a blast doing the many activities that do allow participation and those alone filled a very full day of exploring the islands.

The Buffet was delicious had more foods than we could fit and incredibly welcoming atmosphere.

The HA Breath of life show was an amazing experience and some of the best fire spinning and hula and so much more you will get to see in Hawaii

Be warned: the gap of time between the closing of the cultural center and the opening for the final show is quite long (they do warn you about his on the bus and offer an early exit at 6pm if you decide before 4pm that you wont have the energy) but with that said it was well worth it and we were glad we stayed for the full show.

We did the advanced ride which allows for trotting and cantering in some spots on the way up the trail for more experienced riders. It was an amazing experience and we were pleasantly surprised with the diversity of the trail and how many times we were allowed to canter for stretches of trail where it's safe to do so. Our guide was on top of everything and made sure we were comfortable every step of the way.

Had a great time and conversation with our guide. A lovely relaxing paddle up the river filled with big adorable sea turtles. On the way back out, with lights on we got to watch schools of fish swim beneath the boards and I even got to see a baby Hammer head shark swim beneath me.

We had such a great time on this excursion. The bost ride was fun. The music was very entertaining. The crew was enthusiastic and knowledgeable. There were so many activities to chose from. We had the best time!!