All Reviews for Family & Accessible Travel

I went by rental car without a shuttle service. The parking fee was $20. I was able to park in a covered area, so the car didn't get too hot. There were relatively few Japanese people. There was a baggage check upon entry, and items that are not allowed are confiscated. Locker rental is an additional cost. I rented a larger locker for $18. Credit cards are accepted. Overall, there were fewer customers, so I was able to slide on the slides whenever I wanted. Unfortunately, the lazy river was closed on the day I visited, which was very disappointing. The operating hours that day were from 10:30 AM to 3:00 PM, which felt a bit short, but I had a lot of fun.

送迎なしでレンタカーで行きました。駐車場代20ドル。屋根のある場所に停められたので車中が灼熱にならずに済みました。比較的日本の人たちは少なかったです。入場時に荷物検査があり、持ち込めないものを没収されます。ロッカー代は別途かかります。大きい方のロッカーを借りましたが、18ドル。クレジットカードが使えます。全体的にお客さんも少なめで、スライダー系はやりたい時にすべれました。行った日は流れるプールだけがクローズしていてとても残念でした。行った日は営業時間が10:30〜15:00までと短かかったので、ちょっと遊び足りない気がしましたが、とても楽しかったです

Until last year, I participated in sailing with other companies. During my stay at Hilton Grand Waikikian, the schedule was good, so I chose the Aloha sailing departing from in front of the Hilton. The weather was clear, and the crew was cheerful and friendly, making for a fun time. I would like to participate again next year.

昨年までは他社のセーリングに参加していました。ヒルトングランドワイキキアンでの滞在で日程も良く、ヒルトン前の出航のアロハ号のセーリングを選びました。
天気も快晴でクルーも明るくにこやかで楽しい一時を過ごせました。
来年も参加したいと思います。

I would recommend the sand bar trip to everyone coming to the island, from the minute you step onto the boat,the lovely food,fantastic crew,information and spotting the turtles and rays in the ocean.
My mum as mobility issues and the crew were always on hand to ask and offer help and assistance, Sasha and eggy ( William) I think went up and beyond, especially with photos and handing out snorkels etc.
Both mum and myself said it was the best trip of our holidays.
Keep doing what you are doing you are amazing.

We received amazing service my wife and I! We celebrated our 1 month anniversary being married and Armando took outstanding care of us and we had such an amazing time. At the very end of the night we were pleasantly surprised with the song we played for our first dance on our wedding day, we were invited to dance up front and the servers were so enthusiastic and fun the entire time. 11/10 would recommend to a friend and we will be returning next special occasion!!

It was helpful that the cost was lower compared to taking a taxi. Since it was a partner hotel, I was taken right in front of the hotel. Additionally, my flight was changed at the last minute, but they were able to accommodate the time change as well.

タクシーに比べると費用が抑えられたので助かりました。
提携ホテルだったのでホテルの前まで連れもらえました。
また搭乗便が直前で変更になったのですが時間の変更の対応もしてもらえました。

We left our hotel in Waikiki early and arrived in about 50 minutes. The place we got off at was locked, and upon closer inspection, it seemed a bit different, so we walked a bit further and found a sign that said "Check-In," where we waited. However, even when the meeting time came, they didn't arrive for quite a while and showed up 10 minutes later. The explanation was only in English, and I could only understand a little through gestures. At first, I was scared, but once I got used to it, I was able to enjoy horseback riding while feeling the North Shore breeze.

I was fine, but a foreign participant with us seemed to have some issues. My husband said his butt hurt. It was a valuable experience.

早めにワイキキのホテルを出発したところ50分くらいで着きました。降りたところが鍵がかかっており、よーく見てみるとちょっと違ってたので、先の方に行ってみるとチェックインと書いてあったので、そこで待っていました。しかし集合時間になってもなかなか来ず10分後にきました。説明は英語のみで身振り手振りで何となくしかわからない状態で出発。最初は怖かったですが慣れるとノースショアの風を感じながら、気持ちよく乗馬出来ました。
私は何ともなかったのですが、一緒に参加した外国の方はまたズレ？してました。主人は、お尻が痛いと言ってました。貴重な経験が出来ました。

Really great experience and was a highlight for us during our stay in Oahu.

The staff goes above and beyond to ensure you are taken care of.

The cocktails and appetizers served are delicious.

Ample space for everyone to sit and walk around.

This boating adventure was a fun day for our 3 generational family of 15 people ages 8 to 70. The crew was friendly and very helpful, and even had a table reserved for us so that we could all sit together on the way out to the sandbar. The music was exceptional with professional musicians...ukulele and singing. The boat is big and holds a lot of people comfortably. When we got to the sandbar, we were a bit disappointed that they required everyone to wear a life jacket, and there was no deep water snorkeling. I have been out to this area a few years earlier with a different company that took us to a beautiful snorkel area that I had hyped up to my family, so it was a disappointment that his was not the same place. That is the only reason it is not the highest rating. But we soon got over it, and enjoyed a shallow snorkel, and found that the life jackets worked quite well for the shallow water adventure. The snorkel disappointment was made up for by the kayaks, sups, and volleyball play on the sandbar. The weather cooperated that day, and everyone had a blast. We would do it again, although not it was not really a snorkel boat. Many thanks to the staff and crew for all of their efforts.

Great experience, live music, pleasant staff, great views!

There were 4 adults in our group. The novice tour was fantastic. Joe was our tour guide and she was awesome! She made sure we were comfortable before taking off. Explaining every step of the way. Very knowledgeable of the area. There were a couple of challenges along the way (we had never ridden e-bikes before) but it was exactly what I had expected as far as the bike ride went and the tour was even better. If you are a movie buff or just want to see the views it is a great all around. Highly recommend the novice e-bike tour.

I went in January this year as well, but I thought, "Is this really a sandbar?" because the water was so deep that I couldn't see any honu (sea turtles). So, I decided to make a comeback in July, which is the recommended season. I checked the tide graph and participated with high expectations, but I was a bit disappointed upon arrival... The water level was somewhat shallower than in January, but it was still up to my waist, and I couldn't see any sandy beach at all. Nevertheless, the staff really got everyone excited, and I had a decent time. At first, I borrowed a SUP and played around.

In the second half, we formed a line with the participants for snorkeling. And there they were! Sea turtles! So many of them!! My excitement skyrocketed! It was more than just fun; I was a little moved!

On the boat, they provided spam onigiri (one per person), snacks, hot coffee, cocoa, and juice, so you can eat and drink while moving. The staff were all very cheerful and fun people. I'm glad I participated! It can get quite cold during the shuttle bus and boat rides, so it might be better to have long sleeves...

今年の１月にも行ったのですが、ここがサンドバー？って思うほど水深がありホヌも見れなかったので、おすすめシーズンの７月にリベンジしました。
タイドグラフも確認し、期待しながらの参加でしたが、到着時はちょっとがっかり...多少は１月よりは浅かったですが、それでも腰ぐらいまでは潮位があり砂浜は全く見れませんでした。それでもスタッフの方たちが、色々盛り上げてくれてて、まぁまぁ楽しめました。最初はSUPを借りて遊んでいました。
後半は参加者で列をつくってシュノーケリング。いるんですね！ウミガメって！たくさん！！テンション爆上がりでした！楽しかったを超えて、少し感動しました！
船内では、スパムおにぎり（ひとり１つ）、スナック、ホットコーヒー、ココア、ジュースなど置いてあるので、移動中など飲食できます。
スタッフの方も皆さんとても明るく、楽しい方たちでした。参加して良かったです！
送迎バスや船移動中は結構寒いので、長袖はあったほうが良いかも...

I had a great experience seeing sea turtles. The crew's energy was fantastic. The hamburger was also delicious.

Since you can get sunburned a lot, please apply sunscreen generously!

ウミガメが見れてとてもいい体験ができました。船員の方のテンションも最高でした。ハンバーガーも美味しかったです。

日焼けめちゃくちゃするので日焼け止めはめちゃくちゃ塗ってください！

While riding a buggy, I toured filming locations like Jurassic World, and the views of the ocean and mountains from there were absolutely stunning!

I also had a lot of fun driving through bumpy roads and shallow river-like areas with the buggy!

There was a bit of waiting time before and after the activity, but there were places to eat and souvenir shops, so I didn't have any idle time, which was great!

　バギーを乗りながらジュラシック・ワールド等の撮影地を周るのですが、そこから見る海や山がとにかく絶景でした！

　そして凸凹道や浅い川のようなところをバギーで通ったりし、凄く楽しかったです！

　アクティビティの前後の待ち時間が少々ありましたが、食事を食べれるところやお土産屋さんもあり、暇な時間ができなくて良かったです！

The reception staff and the activity coordinator couldn't speak Japanese, but they were very polite and provided clear instructions, which made me feel very reassured!

The activity itself was also very interesting, and the coordinator was very engaging, which made me extremely satisfied!

　受付の方もアクティビティ担当の方も、日本語は話せませんでしたが、凄く丁寧に教えて下さりとても安心できました！

　またアクティビティ自体もとても面白く、担当の方も盛り上げて下さり大変満足です！

We participated as a couple, and although we don't speak much English, it wasn't a problem at all. The reservation confirmation emails were all in English, but with Google Translate, we were able to understand the meeting location perfectly. We took the bus from our hotel in Waikiki to the nearest stop and walked about five minutes to the port. (By the way, a local Japanese person informed us that Google Maps provides the most accurate bus schedules and stop locations, and they were right—it was very convenient.)

The boat is named Moana, and there is a tour sign in front of the boat, making it easy to find. However, as others have mentioned, we had to wait about 20 minutes from the meeting time, which made us a bit anxious. (Most participants arrived more than 15 minutes late. Is it just Japanese people who are punctual? Haha.)

Once the tour started, the explanations were only in English, but I understood that we shouldn't go to the back of the boat, we should keep a certain distance if turtles approach, and when the staff called out "Moana," we should board the boat. I could only understand these points, but it wasn't a problem at all.

We were able to see many turtles up close! There were also five or six other tour boats in the same area, with dozens of people entering the water, so it was a bit challenging to swim without bumping into others. However, there were plenty of turtles to see, and it was adorable to watch them come up to the surface for air. We also saw several types of fish.

Just keep in mind that it wasn't the colorful small fish swarming around the coral that you might typically imagine with snorkeling; it was primarily a turtle-focused tour, so it's best to go with that understanding.

Similar tours with Japanese-speaking staff seem to cost around $120, but if the content is not significantly different, I think this tour is a great deal.

Overall, we were very satisfied!

夫婦で参加し、英語はほぼできませんがほとんど問題ありませんでした。
予約連絡メールもすべて英語ですが、Google翻訳でしっかり集合場所も分かるので、ワイキキのホテルからザバスで最寄りまで行き、港を5分ほど歩いて到着しました。（ちなみに、ザバスの時刻表やバス停の場所はGoogleの経路検索が一番正確だと現地の日本人に教えていただき、その通りですごく便利でした。）
モアナという名前の船で、船の前にツアーの看板も出てるのでわかりやすいです。
ただ、他の方も書いているように集合時間から20分ほど待たされたので少々不安にはなりました。（そもそも参加者もほとんど15分以上遅れてきました。時間守るのは日本人ぐらいなんでしょうか？笑）

ツアーが始まってからも英語のみの説明ですが、船の後ろには行かないこと、亀が近づいてきても一定の距離を取ること、スタッフが「モアナー」と呼び込みかけたら船に上がること、ぐらいしか理解できなかったですが何ら問題なかったです。

実際に亀を間近でたくさん見れました！
他のツアーの船も5，6隻同じ同じ場所でそれぞれ数十人が海に入るので人にぶつからないように泳ぐのが少し大変ですが、何匹も亀がいるのでしっかり見ることができました。海面に息継ぎに上がってくるのが可愛かったです。
他にも数種類のお魚も見ることができました。

ただ、よくシュノーケルでイメージする色とりどりの小魚が珊瑚に群がるような感じではないので、あくまで亀主体のツアーという理解で行かれた方が良いです。

日本語スタッフがいる類似ツアーは120ドルするようですが、もしも内容にあまり差がないようならとてもお得だと思いました。

全体的には満足です！

We had an amazing time riding the ATV. Our tour guides were great and kept us entertained. The views are great and the information was interesting. We will be coming back.
The only thing I would recommend is having a tour guide in the back as well as in the front. We had someone stay behind for about 10 minutes and there was no one to guide us in the back. Also please make the ATV's suitable for short people. I couldn't drive it, because I couldn't reach the peddles.
But over all an great experience. Loved it!!!!

The Star of Honolulu was awesome… what a great time me and my wife had… nice big ship lots of room… and what a show at the end… they do a great job getting us all in position out on the water for the sunset. I would highly recommend this option for a dinner sunset cruise… plenty of helpful staff and dinner service was superb…!!!!

Me and my wife did this for the first time ever… it was a great experience… Hawaiian Parasail is the one to choose when doing this … everyone was great… easy place to find and very helpful and smooth check in… right next to the Hilton Hawaiian Village… just amazing views on the 1000 ft option… the guys on the boat knew what they were doing and did a great job… we would choose them again in a second…!!!!!!

In the morning, we had a cruise, followed by a location tour in the afternoon. The cruise involved transferring from a bus to a boat, and then to the cruise ship. On the cruise ship, there was an entertaining aspect where we got splashed with waves before reaching the turnaround point, and if you’re at the bow on the first floor, you will get soaked. Even on the second floor bow, you will get quite wet, so I think it’s fine to enjoy it there knowing that.

The lunch buffet was typically American and quite hearty, but we could also enjoy juice, fruits, lemon cake, and chocolate chip cookies. The movie location tour provided information in English about where filming took place, but it was in a field… and I dozed off a bit due to the bumps in the car. At the end, we had 10 minutes to take photos at a location with many fossil-like features.

The return bus started check-in after 3 PM, and we departed early, which was good since there wasn’t much to do. Overall, it was a fun day, and the guide was cheerful, making it a great experience.

午前中にクルーズ、午後からロケ地ツアーでした。
クルーズは初めにバス移動→舟→クルーズ船と乗り換えしていきます。
クルーズ船では折返し地点前から激しく波のしぶきを浴びるエンターテイメント性があり、一階の船首にいるとびしょ濡れになります。二階の船首でもかなりビショビショになりますので、それを承知で船首で楽しむもよしだと思います。
ランチブッフェはアメリカらしい大味ですが、ジュース、果物やレモンケーキ、チョコチップクッキーなども食べれます。
映画ロケ地ツアーは英語でここで撮影された〜等の案内がありますが、そこは原っぱで…車の揺れでウトウトしてしまいました。最後は化石風のものがたくさんの撮影場所で10分間各々撮影。
帰りのバスは15時すぎにはチェックインが始まりら早めに出発しました。することがなかったので、これはよかったです。
いずれも楽しく、案内役の方も陽気でよい一日となりました。

Absolutely loved and enjoyed this experience. It was my husband’s first time, and he had the time of his life. This experience would have been nothing without the zip lining associates that were so professional, yet encouraging and light hearted at the same time! Special shoutout to Reagan & Shiloh, what an awesome crew! I forgot the guys name but he was great too, made some funny jokes on our atv ride out to the zip lines. Speaking of zip lines, such a fun experience and a great workout might I add. If you have a fear of heights that you want to get over, then this zip lining crew is the one you want!!

PS, if you’re driving from Wakiki to this place, be prepared to be blown away with some breathtaking views of the island!

Cons: Location wasn’t too clear, better signage in the future would be great.

Buoyant donut was too small for the amount or people, so lots of bumping and kicking, including from the trainer. A bigger float donut would be perfect.

Water was murky, but not much can be done about that. Maybe a heads up from the diver if they have an indication of the water condition before hand would help.

Pros: Diver was great in making sure that we got to see a few fish. He also dove down to grab some of the water life and we got a chance to hold them in our hands.

We brought our own snorkel and mouth piece, and diver was very helpful in making sure it was secure to their masks.

Diver was very knowledgeable and got us checked out with our photos and videos in hand very quickly.

Definitely recommend this for super beginners!

My children had a blast that day! It was their first time on an ATV! The staff was extremely friendly, patient, & kind. We will be back again when we visit the Norrh Shore. What a great experience for all ages!

Last year, I signed up for the same tour, but I couldn't find the pickup bus. I was really disappointed, but the team at Veltra handled the follow-up quickly and politely. This year, I decided to give it another try and chose Veltra without hesitation, feeling reassured by their response to last year's mishap. The pickup location had changed from last year, but I was able to meet up with the driver without any issues. Since it was a weekday, the place was relatively quiet, and I was able to enjoy riding the popular slides continuously, having a fantastic day!

昨年、同じこのツアーを申し込みしたのですが、迎えのバスに遭遇できませんでした。ガッカリ落ち込んでいたのですが、ベルトラさんの方で迅速、丁寧に事後処理の対応をして下さいました。今年こそリベンジしようと再申し込みし、昨年の万が一の対応に安心できるベルトラさんを迷わず選びました。ピックアップ場所も昨年から変更されており、無事、迎えの運転手さんと合流。平日という事もあり、比較的空いていて、人気スライダーにも続けて乗るなど、1日中、思いっきり楽しむ事ができました！

Great opportunity to see turtles and fish. Food was good. Staff was super friendly and there was ample parking at the marina. Overall we like it.

We participated as a family.
We rode our bikes to Lanikai Beach and were able to see many fish while snorkeling!
After that, we rode our bikes to Kailua Town and had a fun and fulfilling time!
Thank you, Natsue and Emi, for all your help!
The ocean was very beautiful, and we had a wonderful time!

家族で参加させていただきました。
自転車でラニカイビーチまで行き、シュノーケリングで沢山の魚を見ることができました！
その後自転車でカイルアタウンまで行き、楽しく充実した時間を過ごすことができました！
なつえさん、えみさん、いろいろとお世話になりありがとうございました！
海がとてもきれいで、とても楽しい時間を過ごすことができました！

The reception staff at the office had no issues communicating in Japanese and were very polite. While waiting on the boat, seasickness, direct sunlight, and the long waiting time can be quite challenging. Make sure to take thorough sun protection measures. The staff on the boat spoke broken Japanese (mostly English, but it was manageable).

Parasailing can make you feel a bit nauseous, but it was quite thrilling. Riding the jet ski was super fun. For the bumper tube, it might be a good idea to put a Band-Aid on your forearms.

If you want to purchase all the photos and videos taken during the attractions, it will cost $110. I bought them, and they will send the data via email.

事務所の受付対応は日本語で問題ありませんでした。丁寧な対応でした。船上待機ですが、船酔いと直射日光と放置時間もなかなか長いです。日焼け対策を万全に。船上スタッフは片言日本語（ほぼ英語ですが何とかなります）
パラセーリングはちょっと酔うようですがなかなか怖かったです。水上バイクは超楽しかった。バンパーチューブは肘下にバンドエイドを貼っとくといいかもしれません。
アトラクション中の写真、動画を全て購入するなら110$かかります。購入しました。データをメールでくれます。

We did an afternoon tour of the Kaneohe Bay sandbar and loved it. The water was chest deep in some spots and above our heads in other spots. I believe it was high tide. The sandbar is gorgeous and was a must see for us. What made this great was the helpful and friendly demeanor of the staff along with the live music. They had a lifeguard in the snorkeling area which made us feel safe. There was plenty of gear to borrow and things to do: snorkeling, volleyball, kayak, SUPs, footballs to throw around, and swimming. We are so glad we did this tour and would do it again.

The delay was inconvenient, but I appreciated your patience. It's very reassuring to know that I've already paid and there are no worries about being overcharged.

便が遅延しましたが待っていてくださり、助かりました。
支払い済みでぼったくりの心配がないのはとても安心です。

Was super fun for 7 year old and 2 adults. Would recommend. Have a great time.

First of all, it was really too much fun... The first one started with a bit of nervous excitement. But once it began, the amazing views, thrills, and enjoyment made it feel like no time had passed. I'm grateful to the girls who joined me and made it even more fun. Just remembering that feeling brings back the joy! The hike to the next zip line was quite tough, but it was so much fun that it made it all worthwhile! I want to participate again. Thank you!

まずはほんとに楽し過ぎて‥
一本目はちょっと緊張してドキドキからのスタートでした。でも始まってしまったら最高の景色とスリルと楽しさであっと言うまでした。
一緒に回ってくれた女の子達も楽しく盛り上げてくださり感謝です。
あの感覚を思い出すだけで楽しさがよみがえります！
次のジップラインまでのハイキングは結構キツかったけど、それが吹っ飛ぶほど楽し過ぎました！
また参加したいです。
ありがとうございました！