Reviewed by: soie
I requested a surprise trip to celebrate my mother's birthday. I was very grateful that they kindly agreed to my request to include the message "Happy Birthday" next to her name on the card that would be held at the airport exit. On the day of the arrival, I was excited and nervous, expecting a warm Hawaiian welcome as I exited the airport. However, the person who greeted us was a girl in regular jeans and an aloha shirt. She was cute and very pleasant, but she blended in with the other staff to the point where it was a bit disappointing. That said, she did escort us to the rental car shuttle area, which was very courteous. I feel hesitant to give a low rating, but I believe a more festive welcome would really enhance the Hawaiian experience and boost the excitement. Therefore, I will give it two stars with hopes for improvement in the future.
母の誕生日祝い旅行という事でサプライズでお願いしました。
名前を書いたカードを持って空港の出口で待って頂けるとの事で、事前に“Happy Birthday”とメッセージを名前の横に入れて頂けるお願いした際、快く応じて下さったのはとてもありがたかったです。さて当日、さぞかしハワイらしさ満点のお出迎えかとドキドキして空港の出口を出たのですが、迎えてくれたのは普通のジーンズとアロハシャツを着た女の子―。可愛らしくとても感じは良かったのですが、他の添乗員さんに埋もれて分からないぐらいで、少々物足りない感じで残念でした。とは言え、レンタカーのシャトル乗り場まで見送ってくれたりととても丁寧な対応ではあったので、厳しい☆をつけるのは気が引けるのですが、もう少し華やかにお迎えしてもらえるとハワイ気分満点でテンションも上がると思うので、今後に期待して☆2つとさせて頂きます。
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| Packages: | オーキッド・レイ |
| Attended as: | Families |
| Posted on: | 2015/01/04 |
| Activity Date: | 2014/12/11 |
Reviewed by: Debbie
Service average. Paid extra for help with luggage and ended up getting more help from the airport staff. Not worth the extra.
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| Packages: | Lincoln Town Car Executive Sedan (Arrival) |
| Attended as: | Families |
| Posted on: | 2015/01/01 |
| Activity Date: | 2014/12/03 |
Reviewed by: Tammi
Nice touch to trip/vacation. Gal was very sweet, pleasant, happy. Took our picture, walked us to baggage claim, chatted, smiled, answered our questions...
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2014/12/31 |
| Activity Date: | 2014/12/22 |
Reviewed by: pamela teague
I paid 80 dollars for some one to hand me a lei and piece of paper and just walk off. Not worth the money at all
Aloha Pamela,
Mahalo for using Honolulu Lei Greetings for your welcome into Oahu. I've looked into your greeting records that we have on file and Kelsi (your greeter) greeted you with a Honeymoon Special Lei Set (1-Ti Leaf wrapped with Orchid lei and 1-Double Orchid Lei) on 12/24/14. If you only received one lei, please feel free to contact us directly toll-free at 1-800-665-7959 or (808) 833-7807. We'll be happy to assist you.
We've also been notified that you were escorted to baggage claim by an airport porter/agent to baggage claim and your rental car shuttle. If this is not so, I sincerely apologize. I'd be happy to talk to you to resolve the issue. You can email us directly at info@leigreeting.com if that is more convenient for you.
Mahalo and hope your trip here is a memorable one!
Amy
| Rating: | |
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| Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
| Attended as: | Couples |
| Posted on: | 2014/12/27 |
| Activity Date: | 2014/12/24 |
Reviewed by: Lisa
The lei was beautiful and lasted a full 11 days until we through them into to the sea with thoughts to return again to Hawaii's tropical paradise.
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2014/12/26 |
| Activity Date: | 2014/12/09 |
Reviewed by: a faire
Arrivée aux aurores à Honolulu airport, c'est le meilleur moyen d'aller rapidement et simplement à son hôtel: il n'y a pas de taxis à 05:30 du matin.
Pour les adolescents, c'est "swag", photos souvenirs inoubliables
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| Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
| Attended as: | Families |
| Posted on: | 2014/12/24 |
| Activity Date: | 2014/12/21 |
Reviewed by: Beck
Wonderful welcome to Hawaii! Very refreshing after the long flight and they were very helpful in helping us locate our transport and even offering to carry our bags!
Mahalo!
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2014/12/23 |
| Activity Date: | 2014/11/29 |
Reviewed by: Beck
The driver was waiting right outside the gate and was very welcoming! As he drove us to our hotel he pointed out landmarks and told us a lot about Hawaii, giving us tips on things to do and places to visit.
A great start to our trip! I would definaetly use this company again.
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| Packages: | Lincoln Town Car Executive Sedan (Arrival) |
| Attended as: | Families |
| Posted on: | 2014/12/23 |
| Activity Date: | 2014/11/29 |
Reviewed by: Jen
I have to say first that the honeymoon leis were stunning. The entire week I've been in Hawaii, I haven't seen any as nice as the ones I bought here. However, keep in mind that, depending on the time of your flight, you might not actually be greeted at the airport. And that information isn't given out until AFTER you purchase it. My plane arrived at 6:55 am, so they dropped it off at my hotel instead. I still got the flowers, but it just kinda ruined the greeting experience I was hoping for.
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| Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
| Attended as: | Couples |
| Posted on: | 2014/12/07 |
| Activity Date: | 2014/11/03 |
Reviewed by: Kevin
Greeted with professional driver, helped with luggage, and drove us to our hotel explaining some of the island to us. Excellent service, professional and dependable. Will use again
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| Packages: | SUV Cadillac Escalade (Arrival) |
| Attended as: | Couples |
| Posted on: | 2014/11/30 |
| Activity Date: | 2014/11/05 |
Reviewed by: Kevin
Excellent service. Made the start of trip great. Would recommend this to anyone wanting some special treatment.
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2014/11/30 |
| Activity Date: | 2014/11/05 |
Reviewed by: Dave
Purchased leis in advance of our trip to Honolulu. The representative met us at the gate with a clearly legible sign, two beautiful leis, and was very kind and professional. Highly recommend !
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2014/11/27 |
| Activity Date: | 2014/11/23 |
Reviewed by: ArlingtonTim
We arranged for a lei greeting at Honolulu airport - unfortunately, our flight from San Francisco was canceled. In the rush to get onto the next flight (which was within an hour of our cancelation) we forgot to inform Veltra about our flight change. When we landed in Honolulu (around 11 pm) we left a voice mail at their office - the next day they called me and then delivered 3 beautiful and fresh orchid leis (nicely packaged) to our hotel. They went above and beyond to help start a GREAT vacation. Thank you!
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2014/11/25 |
| Activity Date: | 2014/11/01 |
Reviewed by: ArlingtonTim
I arranged for Platinum Limousine to take my mother, who's 82 and uses a cane or walker, from a hotel in Waikiki to the Honolulu airport. My mother was anxious and nervous about traveling alone. Platinum did a GREAT job of easing her anxiety - they took care of everything and helped her every step of the way (luggage, bag inspection, getting checked in and a wheelchair at the airport). She was so pleased and thankful for how well they took care of her. Thank you!
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| Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
| Attended as: | Solo Travelers |
| Posted on: | 2014/11/25 |
| Activity Date: | 2014/11/22 |
Reviewed by: akcorbin
Fantastic service! Fast, courteous and super friendly. This is a must use for anyone wanting a comfortable ride to/from the airport to your hotel. Will DEFINATELY use again.
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| Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
| Attended as: | Couples |
| Posted on: | 2014/11/16 |
| Activity Date: | 2014/11/13 |
Reviewed by: Mike
We were confused when we landed but with the help from Veltra we got straightened out. We were at the wrong meeting point but our driver found us. The cars were spacious, quiet and the drivers were professional and on time. So why the hate? I didn't want to leave.
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| Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
| Attended as: | Couples |
| Posted on: | 2014/11/01 |
| Activity Date: | 2014/10/11 |
Reviewed by: akcorbin
Amazing! Driver was courteous and made sure we saw him. He tracked our flight and saw our delay and waited for us. Car was clean and comfortable. Really enjoyed the trip. We will absolutely use this company again. Highly recommend them!
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| Packages: | Lincoln Town Car Executive Sedan (Arrival) |
| Attended as: | Couples |
| Posted on: | 2014/11/01 |
| Activity Date: | 2014/10/29 |
Reviewed by: Walter Ostromecki
What a great welcoming and aloha spirit experience. The young lady was most charming, gracious and informative about the whole Hawai'i experience. Answered questions and made recommendations as to sites and luau experiences I wished to take in. One great experience, something I would recommend Hawai'i travelers put their memories list!
Expectations well exceeded!
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| Packages: | Classic Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2014/10/27 |
| Activity Date: | 2014/10/23 |
Reviewed by: Bess
Easy and fun, made it a delightful way to land in Hawaii. The deliver was knowledgable too and helped us get to where we were going!!
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2014/10/25 |
| Activity Date: | 2014/10/02 |
Reviewed by: Ray C
this is a fast and reliable company they are a nice.
| Rating: | |
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| Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
| Attended as: | Friends |
| Posted on: | 2014/10/25 |
| Activity Date: | 2014/05/09 |
Reviewed by: Ray C
They are prompt and nice. I will use them again when travel back.
| Rating: | |
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| Packages: | [Departure] Hotel/Pier to Airport (Super Stretch Limo) |
| Attended as: | Families |
| Posted on: | 2014/10/25 |
| Activity Date: | 2014/05/17 |
Reviewed by: Sarita
My parents enjoyed the smooth ride and the personable driver. Thank you!
| Rating: | |
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| Packages: | Lincoln Town Car Executive Sedan (Arrival) |
| Attended as: | Couples |
| Posted on: | 2014/10/19 |
| Activity Date: | 2014/10/10 |
Reviewed by: Sarita
My parents enjoyed the smooth ride and the personable driver. Thank you!
| Rating: | |
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| Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
| Attended as: | Couples |
| Posted on: | 2014/10/19 |
| Activity Date: | 2014/10/17 |
Reviewed by: Sarita
Not only was I able to have my parents greeted at the gate, they were accompanied to luggage pick up and to their transportation. They said it was lovely! Thank you!
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2014/10/19 |
| Activity Date: | 2014/10/10 |
Reviewed by: Lorraine
First time user and I was so impressed. Drivers and cars both high quality at a reasonable price. Would always use this company.
| Rating: | |
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| Packages: | SUV Cadillac Escalade (Arrival) |
| Attended as: | Friends |
| Posted on: | 2014/10/18 |
| Activity Date: | 2014/09/18 |
Reviewed by: Kylie
Travelling with teenagers they loved the stretch hummer. Driver was on time and very helpful. Would recommend definitely.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel/Pier (H2 Hummer) |
| Attended as: | Families |
| Posted on: | 2014/10/17 |
| Activity Date: | 2014/10/04 |
Reviewed by: Joey Procido
We were promptly and happily greeted by Helena as soon as we exited the gate. The leis were very nice orchids, and lasted pretty well for a few days when kept in the refrigerator.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2014/10/10 |
| Activity Date: | 2014/10/07 |
Reviewed by: Ian & Tasha
Anytime using car service usually two things come to mind: cleanliness of the vehicle and driver personality. Our driver, Francis, was not only very nice but had excellent etiquette. The sedan was also clean, smelled good, and was just washed. He was also very prompt and I would definitely use him again.
| Rating: | |
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| Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
| Attended as: | Couples |
| Posted on: | 2014/10/09 |
| Activity Date: | 2014/10/06 |
Reviewed by: Ozzie's Mom
Above and beyond!
Our flight was delayed 7 hours, we arrived at HNL at 11:00 PM local time and I was sure the surprise greeting I had planned for our family's first trip to the island would have been canceled due to the late hour.
Instead, we were greeted at the gate by a beautiful, very cordial young lady who presented us with gorgeous leis and welcomed us warmly. She was very informative, took us directly to baggage claim and explained how to get to the rental car site most readily.
She made lemon-aide out of the lemons we had been given by the travel delay and helped start our vacation right!
Mahalo Nui Loa!
| Rating: | |
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| Packages: | Forever Love (Set of 2 Orchid Leis & 2 Kukui Nut Leis) [until 12/31/2017] |
| Attended as: | Families |
| Posted on: | 2014/10/03 |
| Activity Date: | 2014/09/17 |
Reviewed by: Tracy
We had a great driver! He was courteous, asking us questions, recommending different places on the island and more! He proved cold water for us when he picked us up, took our luggage, and opened our car doors. We loved having him drive us! We couldn't have asked for better!
| Rating: | |
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| Packages: | [Departure] Hotel/Pier to Airport (Super Stretch Limo) |
| Attended as: | Families |
| Posted on: | 2014/09/17 |
| Activity Date: | 2014/09/12 |
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Aloha Soie,
Thank you for sharing your honest opinion. I apologize for my poor Japanese. Of course, receiving two stars must be very disappointing for everyone at Honolulu Lei Greetings. We have decided that our top priority is to satisfy our guests who come to Hawaii, so everyone will do their best to ensure all customers are happy. Soie, your lei greeter is Sheila. The outfit Sheila was wearing is the uniform of this company. I am truly sorry that we did not meet your expectations. However, I am very happy to hear that Sheila took you and your mother to the rental car shuttle. She is the kindest person at Honolulu Lei Greetings. To better meet your needs, please feel free to call us or email us. If your family or friends come to Hawaii in the future, please be sure to contact us.
Amy
1-800-665-7959
info@leigreeting.com
Aloha Soie,
本当の意見を書いてくれてありがとうございます。私の日本語は上手ではないですからすみません。
もちろん2つの☆をもらうと、Honolulu Lei Greetingsの皆さんは大変なことだと思います。私達はハワイに来るお客さんが一番だと決めましたので、皆さんは全部のお客さんを満足させて頑張ります。Soieさんのレイ・グリターはSheilaさんです。Sheilaさんの着ていた服はこの会社のユニフォームです。Soieさんの期待を満たしていなくて本当にすみませんでした。ですけど、SheilaさんがSoieさんとお母さんをレンタカーのシャットルまで送ったと聞いて、すごくうれしいです。彼女は Honolulu Lei Greetings の一番優しい人です。Soieさん満たするために、よかったら私達に電話をかけて、メールしてください。未来に家族とか、友達とかハワイに来たら、ぜひ私達を連絡してください。
Amy
1-800-665-7959
info@leigreeting.com