Reviewed by: とまほーく
No one was there, and I couldn't receive anything. I want my money back. Anyway, there was no one who seemed to be in charge. I question the quality of the service.
誰もいない、受け取れない。お金を返して欲しい。とにかくそれらしい人はどこにもいなかったです。サービスとしてどうかと思います。
申し込まないことをオススメします。
We would like to respond on behalf of the VELTRA staff.
We sincerely apologize for the inconvenience caused during your important trip, which you were looking forward to, as you were unable to receive the service.
On the day of your arrival, the staff from the operating company was waiting at the exit of Honolulu Airport, but it is possible that it was at a different exit from where you were. We are truly sorry that we could not present you with the lei at the airport despite your reservation.
To prevent such occurrences in the future, we will work diligently with the operating company to confirm and improve our processes.
We sincerely look forward to your next visit.
VELTRA Travel Consultant
ベルトラスタッフよりご返信させていただきます。
この度は、せっかく楽しみにしてくださっていた大切なご旅行におきまして、サービスをお受けいただけなかったことを心よりお詫び申し上げます。
当日は、催行会社スタッフがホノルル空港の出口にて待機しておりましたが、お客様とは別の出口であった可能性がございます。
せっかくお申し込みいただきましたのに、空港でレイをお渡しできず、誠に残念に感じております。
今後このようなことが起こらないよう、再発防止に向け、催行会社との確認・改善に尽力してまいります。
またのご利用をスタッフ一同、心よりお待ちしております。
VELTRA トラベルコンサルタント
| Rating: | |
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| Packages: | ハネムーンスペシャル・レイ(2組セット) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/06/06 |
| Activity Date: | 2025/06/06 |
Reviewed by: Rivers family
Coming from Alaska, It was an awesome experience to see different cultures.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/05/31 |
| Activity Date: | 2025/05/12 |
Reviewed by: David A
My son and I learned so much about the polynesian people and their culture and pride in their ancestry and the spokes person for each island was both funny and informative. I would definitely do this again and the life of breath show was amazing, sat on the front row and a few performers shook our hands after the show!
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/05/25 |
| Activity Date: | 2025/05/22 |
Reviewed by: David A
This show blew me away from the staff to the dancers it was absolutely a top notch show and would go again. I recommend this show to anyone it was absolutely amazing!
| Rating: | |
|---|---|
| Packages: | Royal Package: Front Seating, 3 Drinks, Flower Lei Greeting & Souvenir |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/05/23 |
| Activity Date: | 2025/05/21 |
Reviewed by: AZパパ
The performance and all the dancers were wonderful; it truly felt professional. The cost-effectiveness of this show is tremendous. I definitely want to see it again when I go to Hawaii!
演目、ダンサーすべてが素晴らしく、まさにプロという感じです。
このフラショウの費用対効果は絶大です。
またハワイに行った際は、絶対に見たいものです!
Get good seats early.
良い席はお早めに。
| Rating: | |
|---|---|
| Packages: | VIPプラン(ディナー付き) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/05/03 |
| Activity Date: | 2025/04/24 |
Reviewed by: Klaage
Fantastisk oplevelse. Vi prøvede også for 18 år siden. Grunden til kun 4 stjerner er, at der er for kort tid til at opleve det hele. Vi kom sent derop pga vejarbejde (men havde en fantastisk chauffør), så show på vandet er godt igang og alle pladser optaget.
Der var flere rækker tomme sæder ved det store aftenshow. Hvorfor ikke lade andre sidde der, så de ser bedre?
Brug skemaet over hvad der sker, så du opnår så meget som muligt.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/30 |
| Activity Date: | 2025/04/28 |
Reviewed by: Steve
We'll scheduled. Both drivers were really nice and friendly.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/04/26 |
| Activity Date: | 2025/04/24 |
Reviewed by: Kilaun
Enjoyed the fact that we were able to learn about the different cultures and languages.
Dress comfortablily
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Others |
| Weather: | Cloudy |
| Posted on: | 2025/04/13 |
| Activity Date: | 2025/04/10 |
Reviewed by: Hawaii Travelers
I’ve been to many luaus and this one was great. The warrior stories and performance was stunning. The food and drinks were good and authentic. The openness of the venue and seating arrangements were appreciated.
Only aspect that was a bit disappointing was the bus/shuttle that took us to the luau: 1) there were a lot of sick people on the bus coughing and sneezing, it would have been mindful to ask they were a mask or include instructions if sick not to take the shuttle 2) the shuttle stayed at the pickup locations for a long time, longer than they should have… this delayed our bus ride. Stick to the rules and please don’t delay other guests. 3) traffic and freeway accidents can’t be prevented or predicted, but if we left the bus stops on time it could have given us more time for pre luau activities.
Consider driving and not taking the bus.
| Rating: | |
|---|---|
| Packages: | Premium Package with Pick-up: Midsection Seat, 2 Drinks, Kukui Lei & Souvenir |
| Attended as: | Families |
| Weather: | Rainy |
| Posted on: | 2025/04/12 |
| Activity Date: | 2025/04/09 |
Reviewed by: toshi
My wife was very happy to be doing hula. It seems she learned a lot from watching the dance. I would like to participate again when we go to Hawaii. The staff members were also very good.
妻がフラをやっていてとても喜んでいました。踊りを見て色々と勉強になったみたいです。またハワイに行ったら参加したいと思います。
スタッフの方々もとても良かったです
| Rating: | |
|---|---|
| Packages: | VIPプラン(ディナー付き) |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/04/05 |
| Activity Date: | 2025/03/31 |
Reviewed by: Greg
Everything was perfect. We were the envy of our group. When we got to Honolulu airport our greeter was right there
| Rating: | |
|---|---|
| Packages: | Exclusive Solo Lei Greeting Package (One participant) |
| Attended as: | Friends |
| Posted on: | 2025/03/29 |
| Activity Date: | 2025/03/27 |
Reviewed by: Mayra
We enjoyed learning about the different cultures. The best one was Samoa. The chief had us laughing the entire time. We even bought his paintings afterwards and he signed them. The buffet dinner was amazing. I recommend getting a tour guide as they can give you more information and take you through all the villages quicker.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/03/23 |
| Activity Date: | 2025/03/20 |
Reviewed by: イシ
It was a wonderful show. The structure was great, and I was very satisfied. I especially saw male hula for the first time, and it was powerful and inspiring.
とても素晴らしいショーでした。
構成も良く大満足です。
特に男性のフラは初めて見ましたが、力強く憧れすら感じました。
| Rating: | |
|---|---|
| Packages: | スタンダードプラン(ディナー付き) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/22 |
| Activity Date: | 2025/02/24 |
Reviewed by: Kara
Smaller show but they still crowd connect throughout the night!
Mahalo Kara, We love offering a small, boutique show, it's a better way to share our culture.
| Rating: | |
|---|---|
| Packages: | Dinner & Show Package with Standard Seating |
| Attended as: | Families with Young Children |
| Posted on: | 2025/03/19 |
| Activity Date: | 2025/01/14 |
Reviewed by: Emi
I'm glad I went!
Once you buy a ticket, you can enter for three days!
Indeed, with such a wealth of experiences, it seems like it would take three days to fully enjoy everything.
Understanding the schedules for experiences and shows can be overwhelming for first-timers, so I recommend paying the additional fee for a guide; otherwise, it would be hard to enjoy efficiently and you might feel lost! I definitely recommend getting a guide!
The staff is mostly university students from the adjacent campus, creating a lively and pleasant atmosphere.
The guide who assisted us was great at explaining in Japanese, and thanks to them, we had a fantastic time! ✨
All the shows and experiences were fun!
With a ticket, you can enjoy everything for free except for meals and the fire show.
If you have kids, I think it's an incredibly fun place.
It was such a great place that I would want to visit for three days!
行ってよかった!
1回チケットを買ったら3日入れるらしい!
たしかに豊富な体験数なので、全制覇は3日かかりそう。
体験やショーのプログラム時間の把握は、豊富すぎて初めての人には厳しいのでガイド追加料金を払って、案内してもらわないと効率よく楽しめないし、わけがわからないと思う!絶対ガイドをつけることをおすすめ!
スタッフは隣接の大学生が8割とのことで、活気があって良い雰囲気だった。
ガイドをしてくれた方も日本語での説明が上手で、彼らのおかげで相当楽しめた✨
ショーも、体験も全部楽しかった!
チケットがあれば、食事とファイヤーショー意外無料で楽しめます。
子供がいたら、楽しすぎる場所だと思う。
3日間通いたいくらい良い場所でした。
Since the access is farther from Waikiki, it's better to schedule your plans according to the shuttle bus times from the cultural center (only one round trip). Taxis and Uber were hard to catch and be
アクセスがワイキキより遠いので、カルチャーセンターのシャトルバスの時間(往復1便のみ)に合わせてスケジュールを組んだ方が良い。
タクシー、ウーバーは地方ということもあり、つかまらなかったし高額になる。
| Rating: | |
|---|---|
| Packages: | 現地集合/解散プラン |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/03/19 |
| Activity Date: | 2025/03/11 |
Reviewed by: Serge
Activité à ne pas manquer! Chaque site était extraordinaire, beaucoup d’informations , très culturel! Le spectacle en fin de soirée à lui seul vaut le prix du billet, à couper le souffle
Je le recommande a tous
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/13 |
| Activity Date: | 2025/03/11 |
Reviewed by: VINH PHAM
It was raining. The show has been canceled. Hotel should have roof cover.
We're so sorry we had to cancel your show. We are working on finding a solution to keep you dry and entertained in the future.
| Rating: | |
|---|---|
| Packages: | Dinner & Show Package with Standard Seating |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2025/03/11 |
| Activity Date: | 2025/03/09 |
Reviewed by: moe
I only experienced the show, but I'm really glad I went. It was just around sunset, and the terrace seating area was very beautiful and pleasant. The heartfelt performances by all the performers were wonderful, and the content was fulfilling, allowing me to have a truly lovely time. I made several reservations for experiences this time, but I think this was the most meaningful one. I definitely want to visit again.
ショーだけ体験しましたが、
行けて本当によかったと思います。
ちょうど日が沈む頃で、テラス席の会場はとっても綺麗で気持ちが良かったです。
演者の皆さんの心からのパフォーマンスがとっても素敵で、内容も充実していてとっても素敵な時間を過ごすことができました。
今回いつくか、体験予約しましたが、1番意味のある体験だったとおもいます。
また是非伺いたいです。
| Rating: | |
|---|---|
| Packages: | スタンダードプラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/02 |
| Activity Date: | 2025/02/12 |
Reviewed by: Ren
I really love this show! As a Maui local, I really loved seeing a show that was only Hawaiian hula. I understand Tahitian can be a bit more "exciting" for tourists, but the Na Lei Aloha group were captivating the whole show! The host (I believe his name was Keoki, forgive me if I'm wrong!) was engaging and explained all of the numbers in a very digestible way. The girls were gorgeous, the boys were funny, and the musicians were incredibly talented.
The dinner portion was amazing as well! An all you can eat buffet that included king crab legs and a prime rib station. Everything was delicious! The first drink (mai tai) was included, and we ordered 1 additional round of drinks (which were SO MUCH stronger that we didn't need another).
Overall just a truly wonderful experience.
Doing the dinner portion is absolutely worth it!
Aloha Ren, it means a lot to us when we get a positive review from a local. As the Council for Native Hawaiian Advancement, our primary mission is to promote Hawaiian culture and uplift Hawaiians. You're right, Keoki was your emcee, and he's very talented at guiding guests through their experience. Please come back any time!
| Rating: | |
|---|---|
| Packages: | Dinner & Show Package with Standard Seating |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/02/25 |
| Activity Date: | 2025/02/13 |
Reviewed by: Skinner
It was the best time we have had. Learned a lot about how they grow pineapple 🍍
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/02/23 |
| Activity Date: | 2025/02/20 |
Reviewed by: Oregon Lynn
This venue Is jam packed with things to do and see! Each village area representing an island of Polynesian was so informative and filled with fun activities. The students that perform are absolutely wonderful.
We were so impressed by the grand buffet, so much incredibly wonderful food.
The HA Breath of life performance was amazing! The driver of our bus that we went on told us that this show was one of the most authentic depictions of Polynesian culture on the whole island! I concur 100%
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/10 |
| Activity Date: | 2025/02/08 |
Reviewed by: no name
Aside from having a very hard time finding the place at the Four Seasons where the program was to take place, we had a wonderful time, learned fascinating information about the night sky and got to be guided through the sky with a powerful telescope. At the end of the session, our astronomer sent us photos of the planets and star clusters that we were able to see.
Get good directions about how to find the program location at the resort.
Mahalo! Keep reaching for the rising star !
| Rating: | |
|---|---|
| Packages: | First Star Show |
| Attended as: | Families |
| Posted on: | 2025/02/02 |
| Activity Date: | 2025/01/10 |
Reviewed by: Izzy
5/5 stars! The Polynesian Cultural Center Tour was a trip highlight! Well-organized, easy to follow, and bursting with energy. The setting was perfection!
Don't hesitate to get there early and have snacks for your little ones, so you don't miss the shows
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/01/28 |
| Activity Date: | 2025/01/24 |
Reviewed by: Joe
The care, attention, quality, cleanliness, and authenticity made for an unbelievable experience. My family and I left very happy and ready to recommend to everyone. You get what you pay for.
| Rating: | |
|---|---|
| Packages: | Premium Package: Sightseeing Tour, Islands of Polynesia Admission, Dinner & Show |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/01/20 |
| Activity Date: | 2025/01/17 |
Reviewed by: Kara
It was a good day, but there is a LOT going on. You could probably break it up into 2 days as the pass lets you come back for the day-time events.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Families |
| Posted on: | 2025/01/19 |
| Activity Date: | 2024/12/05 |
Reviewed by: Neha
The Polynesian cultural centre was one of the best experiences ever. It was my family’s first time, we just loved it and we hope to go back in the future.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/01/15 |
| Activity Date: | 2025/01/13 |
Reviewed by: Kara
It was good, but no alcohol so I would have went to another luau!
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & |
| Attended as: | Friends |
| Posted on: | 2025/01/14 |
| Activity Date: | 2024/10/24 |
Reviewed by: Kara
Thew crew was so sweet to my kiddos, and the food was really good!
| Rating: | |
|---|---|
| Packages: | Royal Package with Transportation: Front Seat, 3 Drinks, Flower Lei & Souvenir |
| Attended as: | Families |
| Posted on: | 2025/01/14 |
| Activity Date: | 2024/10/22 |
Reviewed by: Kentucky Christmas in Hawaii
Very professional and sweet greeter met us with beautiful flowers. Well worth the money! Thx!
| Rating: | |
|---|---|
| Packages: | Large Group Greeting Package (8 participants or more) |
| Attended as: | Families |
| Posted on: | 2024/12/22 |
| Activity Date: | 2024/12/20 |
Reviewed by: Best Luau
We had a great time. The MC was awesome, very fun. All the dancer were really good. Very entertaining for the entire family!
| Rating: | |
|---|---|
| Packages: | Royal Package: Front Seating, 3 Drinks, Flower Lei Greeting & Souvenir |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/21 |
| Activity Date: | 2024/11/28 |
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