Oahu
Highly recommended! Also very informative about the different cultures among the pacific island nations. The late HA show was so-so though! Beautiful tropical surroundings and professional performers.
Our guide was a funny and informative guide. Henry made our morning and drive back in the evening enjoyable!!!
Our greeter was waiting for us even though our plane was late. She took a picture for us and guided us through the airport. Thank you.
Aloha Edward!
Thank you for taking the time to share your experience with us regarding your lei greeting! We take pride with giving guests to our islands a piece of the aloha spirit. Our greeter will be thrilled to hear about your review and she will be sure to continue giving her aloha to all of our guests into the beautiful islands.
We sincerely appreciate having the opportunity to serve you, and we hope to do so again in the future!
Mahalo Nui Loa!
It was the first activity out of four planned for our week. Everyone of us really enjoyed our day here at the PCC this was due to our tour guide mostly but all who were involved were also great. We had the best lunch at pounders and again the dinner was to die for. The breath of life show was an amazing experience. We definitely would recommend this to everyone we know. Aloha and Mahalo Nui loa.
Great timeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Thanks Jason for making our day a memorable one. The places we visited, the spots we stopped at and the information imparted by you was great.
The Polynesian Cultural Centre was worth this visit and more as we couldn't fit everything into 1/2 day. The students from the university were very grateful to their visitors but we were grateful to them for sharing their various cultures with us.
Dinner was great and the Breath of life show was superb.
The river boat dancers were awesome. The guy the spoke about his community and the coconuts were hilarious, interesting, and informative. We really enjoyed that show. The Luau food was good (not great) the preformers were fantastic!
I thought this would be like a small Disneyland. It was, but in many ways so much better. We were greeted by helpful and enthusiastic young people who pointed us in the right direction. The staff consists of college kids who come from a variety of Pacific islands. We visited five of the six "villages", watching a show/demo at each. There were several performers but, at each, one mature person engaged the audience. They were descendants of that culture who told us fascinating stories and were often very funny. We took a boat ride down the river before watching the 15-minute movie "Hawaiian Journey." It's billed as a "breathtaking journey for the senses" and it was. Few people seemed to notice that there were speakers in the headrest of each chair. The music and sounds made me feel as if I were actually traveling through the beauty of Hawaii. Our ticket included dinner, which was good. The highlight of the day for me was the show afterwards: "Ha--Breath of life." It was amazing... and breathtaking; definitely on a par with Cirque du Soleil. The performances, set, lighting and choreography were amazing. They even served ice cream during the 10-minute intermission! It was a wonderful experience that gave me a better appreciation for the Polynesian people and their cultures.
Friendly and helpful guide us at the airport and made sure out transportation was set she was awesome went above and beyond her duties descriptions by the way the lei was beautiful
Aloha Lymarie! Thank you for taking the time to send us a review! We are pleased that Jackie was successful with her greeting duties, and we hope that her awesome personality made your lei greeting that much more special! We hope you have a wonderful vacation and that we can have the opportunity to serve you again in the near future! Mahalo! -- Jesse I.
We visited on our honeymoon.
In the morning, we toured selected spots on the island with a fun guide, allowing us to see various aspects of Oahu.
At a shopping center along the way, we were able to see many beautiful Hawaiian jewelry pieces, which made my wife very happy.
The Polynesian Cultural Center offered various shows and experiences, and we enjoyed learning about the culture.
The evening show was spectacular.
This is definitely a place we want to visit again when we come back to Hawaii.
ハネムーンで訪れました。
午前中の島内観光は厳選したスポットを楽しいガイドさんと一緒にまわり、オアフ島のいろいろな顔を見る事が出来ました。
途中のショッピングセンターでは素敵なハワイジュエリーなどもたくさん見る事が出来、嫁が喜んでいました。
ポリネシアンカルチャーセンターは様々なショーや体験あり、楽しく文化を学ぶ事が出来ました。
夜のショーは圧巻です。
またハワイに来る際には是非もう一度行きたい場所です。
Your greater was great. Pleasant smiles from ear to ear. Stayed and talked to us, wasn't in a hurry to leave. Leis were fresh.
Aloha Virginia!
We very much appreciate you taking the time to write a review on our wonderful greeter. We were able to reference your order and our schedules with ease to find who it was and we are quite proud of the services of which they provided you. Thank you for letting us know, I'm sure the greeter will be elated that they were able to provide you a wonderful experience.
Mahalo Nui!
Just what's needed after a cramped nine hour flight! Wonderful greeting! Alfred was so pleasant!
Aloha!
Thank you very much for taking the time to write a review regarding your experience with our services provided by our wonderful greeter, Alfred. It means well to us that we are providing what you consider five star services, as we are always searching for every opportunity to improve ourselves to share that aloha spirit with all visitors and returning residence.
We are pleased to share this with Alfred, especially as it was his birthday today! I'm sure he would be quite honored that he could help bring you a memorable experience into the islands.
Mahalo Nui Loa,
-- LeiGreeting.com Staff
If you haven't been, I would call it a must see. We had a really good time.
OUTSTANDING PLACE TO VISIT. Family had a blast and learned a lot about the Culture. Great show also....A++++
I loved the tour. My guide Ging really knew what she was talking about and was great with making sure everyone was there in order to go to a new location.
Truly loved the experience, it was my daughters first trip to Hawaii and your representative made her welcome one to remember, she took pictures for us walked us to baggage claim and gave us useful information to help make our trip memorable. She also waited with us for our transportation to arrive. She was truly amazing and should be recognized for it..Will definitely use company again.
Aloha Detroiter! Thank you for that wonderful review! Your greeter, Rumalynn, is a genuinely heart-warming woman who enjoys bringing aloha as much as she can. We hope that your vacation was as wonderful as it was imagined, and we look forward to having the opportunity to serve you again in the future.
Mahalo Nui Loa!
-- Jesse I.
I participated with my elderly mother. Our guide, Miho, was very attentive and taught us many things. Thanks to her insights about not only Hawaiian culture and history but also the flowers and trees in the courtyard, I feel like we enjoyed our trip many times more! It was my mother's first experience with hula dancing, and the teacher was wonderful and friendly, which made my mother very happy.
年老いた母と二人で参加しました。ガイドのミホさんはとても丁寧に色々な事を教えてくださいました。ハワイの文化や歴史以外にも中庭の花や木など教えて頂いたおかげで旅行が何倍も楽しめた気がします!母にとって初めてのフラダンス体験でしたが、先生も素敵で気さくな方で母も喜んでいました。
It was planned as a surprise for my mother and my it was a succsess!!!! The person, Alfred, who greeted us was really heartwarming and helpful. I am so grateful for having decided to do this and for having met Alfred. Many thanks and hugs and kisses to Alfred
Aloha Gudny! I have just passed your message to Alfred and he wanted me to let you both know that you are very welcome!!! He had a lovely time greeting the both of you! Mahalo for you lovely message and I hope the both of you made several precious memories on our beautiful island!
FANTASTIC!!!It was so nice when arriving and she was there greeting us.
Aloha Judy, Thank you very much for the feedback on your experience. We are happy to hear that we lived up to your standards. Again, thank you very much and have a wonderful day!
This was for my oldest sister when she arrived to meet up with our other sister who is working in Hawaii for two weeks.
I had gotten this lei greeting when I visited and it made me fall in love with the islands.
I wanted to share it with her too. The smile on her face in the picture I was sent was magical. The happiest smile I've seen on her in 20 years.
Mahalo for granting her that happiness.
Aloha Pegeen, Thank you very much for the feedback regarding both yours and your sister's experience during our services. We are happy to have shared a part in that wonderful and happy smile and hope that you have made wonderful memories during her stay. Again, thank you very much and have an amazing day!
Loved everything about the cultural center. The food was amazing at the luau and the show was breath taking. Our Veltra reservations were easy to make and worked perfectly
We had the nicest man greet us at HNL, so helpful and friendly. It was the perfect way to start a nice Hawaiian vacation!
Aloha Barb, Thank you very much for taking the time to write a review on the positive impact our greeter had for you. We will be sure to let him know about your review, we are all elated to learn that we are doing well with our services. We hope you have/had a wonderful and memorable trip in Hawai'i! Mahalo nui loa!
It was a wonderful surprise for my daughter and husband! Our Greeter was so sweet!
Aloha B Family,
Thank you very much for taking the time to write a review on the type of impact our greeter had for you. We are sure he will be quite elated by your comment and continue to provide a wonderful service. We hope you enjoy your stay here in the beautiful islands! Mahalo nui loa.
Covered a lot of ground in one day. Too bad we didn't get more time at the cultural center. We didn't get there until 1:30.
Without Problems; in Time; very good Organization; friendly staff
We chose the whole day outing at the Polynesian Culture Center and we didn't regret it. Our transportation was on time, the escort was very entertaining and informative and the drive from Maui to the Center beautiful.
We visited as many island sites as possible and found each different and informative and also entertaining. The water parade was gorgeous.
In the afternoon we went for the luau that was extremely well organized. The food was ample and good.
The luau that followed was breathtaking. The dances, the fire dances, the costumes, the colors each and every one was superb.
When all was over we found our bus that brought us back to our hotel. The day was over but the memories lingered on.
Since it was the first time for me, my family, and my friends' families to come to Hawaii, I ordered a lei welcome as a surprise without telling anyone.
On the day of July 29, when I found the person holding our team name sign at the airport exit, she was a woman in a regular shirt and pants. I thought she would guide us to where we would receive the lei, but when I spoke to her, she took out a lei from her bag and placed it on my family member behind me, saying, "Welcome, thank you." I was confused because this was not what I expected, and even though I had ordered for all 16 people and made a payment in advance, why was there only one? I showed the voucher for the 16 orders to the staff, but they showed me a document that probably came from the company, saying, "It says one here, right?"
Indeed, it was written as one, but I couldn't accept it. I called the local company to check if the remaining 15 had not been processed, and it turned out that the payment had been made, but there was a communication error. They asked if they should deliver the rest to the hotel later, but I said it wouldn't make sense if I didn't receive them at the airport, so I requested to cancel the remaining 15 and process a refund.
I was very disappointed, especially since I had high hopes for the surprise. The kids asked, "Why is there only one?" and I felt bad from the moment we arrived. Starting the trip like this put me in a really unpleasant mood, so I hope they will be more careful in the future.
By the way, I also hope the person handing out the lei will pay more attention to their attire and greet us with a bigger smile to create a welcoming atmosphere.
僕も家族も友人家族も含め初めてハワイに来たので、みんなには言わず、サプライズで楽しませようとレイのお出迎えを注文しました。
7月29日の当日、私たちのチーム名の札を持っている方を空港出口でさがして見つけたら、普通のシャツにズボンをはいている女性でしたので、きっとこの人はレイをかけてくれる場所まで案内してくれる方だと思っていましたが、話しかけるとバックから取り出したレイを僕の後ろにいた家族にかけてくれて、「ようこそ、ありがとう」って言っていました。なんだこれは?写真等と期待してたのと違うぞ、更に16人全員分注文して事前にカード決済しているのに何で1人だけ?と疑問だらけで、16人の注文のバウチャーを係りの方に見せましたが、「私の書類には、1つって書いてあるでしょ」って会社から渡されているであろう書類を見せられました。
確かに1人って書いてありましたが、なんか納得できずに、現地の会社に電話して残り15個がまさか決済されてないよなと思い連絡しました。
やはり決済はされていて連絡ミスだったらしく、あとでホテルに届けるか?と言われましたが、空港でもらわないと意味がないので残り15個はキャンセルして返金処理をしてもらうようにしました。
サプライズで楽しませようと期待していただけに非常に残念でした。子供達にも「何で一人だけ?」て言われて、着いた着いた瞬間から嫌な思いをしてしまいました。旅の始まりで、こんな感じだと凄く嫌な気分になったので、今後気をつけて欲しいです。
ちなみにレイを渡してくれる方も、服装に気を使ってもっと笑顔で歓迎ムードを出してほしいです。
Thank you very much for using Ray Greeting Service.
However, we sincerely apologize for the significant inconvenience caused to you from the very beginning of your trip, despite the excitement of your travels.
Upon confirming the details with the local operating company, we found that there was an error in the arrangements. Although you had requested 16 leis, we were only able to provide one on the day of your arrival. We are truly sorry that we could not fulfill your request for the lei delivery service, which was intended to be a surprise.
Additionally, we deeply apologize on behalf of the operating company for the staff's handling of the situation. Instead of welcoming you as you arrived and helping you create wonderful memories, we unfortunately caused you discomfort.
Please be assured that we will contact you separately via email regarding the details.
To prevent similar inconveniences in the future, we take your feedback seriously and will work with the operating company to improve our services.
Thank you very much for your valuable feedback during this busy time.
VELTRA Customer Support Team
この度はレイ・グリーティングサービスをご利用いただき誠にありがとうございます。
しかしながら、せっかくのご旅行にも関わらず、旅の始まりからお客様に多大なるご迷惑をおかけしましたこと心よりお詫び申し上げます。
今回の内容を現地催行会社に確認させていただきましたところ、お手配に誤りがあり、16個のレイのご依頼を承っていたのにも関わらず当日1個しかご案内が出来かねたとの報告がございました。
せっかくのサプライズ演出のためにレイのお渡しサービスをお申し込みいただいたのにも関わらず、催行会社のお手配に漏れがあったためにご提供できず大変申し訳ございませんでした。
また、現地で対応させていただきましたスタッフの対応につきましても、本来であればご到着のお客様をお迎えし、思い出作りお手伝いをすべきところ、かえってご不快なお思いを抱かせてしまいましたこと催行会社に代わり深くお詫び申し上げます。
詳細につきましては、別途メールにてご連絡させていただおておりますことご了承ください。
同様のご迷惑をおかけしないためにも、お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
My Neice was traveling to Oahu from LA. Her plane had engine damage and she had to wait for a new plane. She was overwhelmed & extremely upset that her departure was delayed almost an entire day. I thought I'd cheer her by having her Lei'd at her arrival. It was short notice, I could not get anyone to do it. Than I called Veltra, I explained my situation. After some checking the very nice gal told me they could arrange it, my niece was arriving in just 3 hours. I am so greatful. Thank you!
I thought I would easily find the group exit since I was wearing a red aloha shirt, but I couldn't find it at all. I even tried the individual exit, thinking it might be a different one, but still no luck. By the time I went back to search, it had already been an hour since my arrival.
I had no choice but to ask the JTB representative I had arranged my trip with. They helped me search and even made contact.
To my surprise, they said, "At the individual exit, there's someone in a purple aloha shirt." Wasn't it supposed to be red at the group exit?
Moreover, they said they couldn't reach the person, so I was asked to look for them. The JTB representative also helped with a major search.
Then, I found him. He was sitting to the side, doing a crossword puzzle, showing no intention of looking for me at all. The JTB representative had to firmly tell him, and only then did he finally realize.
To make matters worse, the lei was in a plastic bag, lacking any charm. The card he handed me had different writing than what I had requested.
I wasted both time and money. I want a refund.
団体出口、赤色のアロハシャツということで、すぐ見つかるだろうと思っていたのですが、全く見つからず。
違う出口かと思って個人の方も行ってみたのですがまた見つからず。
戻って探している間にすでに到着から一時間。
仕方なく旅行を依頼していたJTBの人に聞いてみたら、探してくれたり、さらには連絡をとってくれました。
すると、驚くことに、
「個人出口」で、「紫」のアロハシャツ。
は、団体出口、赤では??
しかも連絡がつかないから、こちらから探してくれと言われたとのこと。
JTBの人も手伝ってくれて大捜索。
すると、いました。
脇に腰かけて、クロスワードをしているおじさん。
探す気なんてさらさらありません。
JTBの人があきれた感じで強く言ってくれて、やっと気づいたくらい。
しかもレイはポリ袋の中。全く情緒なんてありません。
渡してくれたカードもこちらが依頼していたものとは違う文字。
時間とお金を無駄にしました。
返金を求めたいです。
Thank you very much for using Ray Greeting Service.
However, I sincerely apologize for the significant inconvenience caused to you from the very beginning of your trip, despite it being a special occasion.
Upon confirming the details with the local operating company, it was found that the greeting was actually at the individual exit, but there was an error in our activity page that incorrectly stated it was at the group exit. I am truly sorry for the trouble caused by the inaccuracies on our activity page.
Additionally, regarding the staff's response at the location, they should have welcomed you upon your arrival and assisted in creating memorable experiences, but instead, we caused you discomfort. On behalf of the operating company, I deeply apologize for this.
We have also contacted you separately via email, so I would appreciate it if you could check your email for further details.
We take your feedback seriously and will work with the operating company to improve our services in the future.
Thank you very much for your valuable feedback during your busy time.
VELTRA Customer Support Team
この度はレイ・グリーティングサービスをご利用いただき誠にありがとうございます。
しかしながら、せっかくのご旅行にも関わらず、旅の始まりからお客様に多大なるご迷惑をおかけしましたこと心よりお詫び申し上げます。
今回の内容を現地催行会社に確認させていただきましたところ、実際は個人出口でのグリーティングでありましたが、弊社アクティビティページに記載に誤りがあり、団体出口とご案内してしまったことが発覚しました。
弊社アクティビティページの記載不備により、ご迷惑をおかけしましたこと、誠に申し訳ございません。
また、現地で対応させていただきましたスタッフの対応につきましても、本来であればご到着のお客様をお迎えし、思い出作りお手伝いをすべきところ、かえってご不快なお思いを抱かせてしまいましたこと催行会社に代わり深くお詫び申し上げます。
別途メールにてご連絡させていただおておりますので、詳細につきましては、メールをご確認いただけましたら幸いです。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Amazing! It was great to see how rich and important the polynesian culture is. I learned a lot about the history, arts, music, history and games in Hawaii, New Zealand, Tonga, Tahiti, Samoa and Fiji. The cultural center is well organized and the shows and exhibitions are really neat. The staff member are very kind and polite. The food was delicious and the final show (Ha! Breath of Life) was fantastic! Don't miss the Hawaiian Journey movie, it features amazing landscapes, majestic mountains, waterfalls, volcanoes and lush forests.
Polynesian Cultural Center is a must-do in Hawaii, specially if you have kids.