Reviewed by: James
Chief Rob was the best driver he was funny and kept everyone happy. The tour we learned so much the show Hai was so good I could not take my eyes off of it everyone needs to go to this
| Rating: | |
|---|---|
| Packages: | Super Ambassador Luau Dinner Package & All Day Admission (Private Guided) |
| Attended as: | Couples |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/19 |
Reviewed by: Yoshiko
This was my third visit to the Polynesian Cultural Center, but it was my husband's first time, so I was hoping for explanations in Japanese. I chose this tour because it also included visits to Hanauma Bay and the HITACHI tree in half a day. During the transfer, our guide, Kerina, shared a lot of local information about Hawaii, which was very enjoyable and informative.
Once we arrived at the cultural center, we were divided into small groups, and a Japanese-speaking university student guided us around the center. However, there wasn't much explanation, which was disappointing.
Additionally, I had signed up for a dinner course while watching the show, but due to a mistake by the guide, we missed it. I was surprised when I was told, "Please check for availability for the next session yourself. If there’s no availability, please return to the regular buffet." If it was a mistake, shouldn't they take responsibility to secure seats for the next session? I felt that the overall response was quite lax, considering it was a university student part-time job.
However, I am always overwhelmed by the shows at the cultural center! They are incredibly powerful and beautiful. Despite the issues during the tour, everything was forgiven after watching the show.
ポリネシ文化センターは私は3度目でしたが、主人が初めてだったので説明を日本語でしていただけるのを期待し、ついでに半日でハナウマベイやHITACHIの樹なども見れるこちらツアーを選びました。
移動中、ガイドのKerinaさんがハワイのローカルなことも含め、ずっとお話して下さり、とっても楽しく、ためになりました。
文化センターに着いてからは、少人数グループに分かれ、日本語を話す大学生が付いてセンター内を案内してくれたのですが、説明があまりなく…残念でした。
あと、ショーを見ながらのディナーのコースに申し込んでいたのですが、ガイドさんの手違いとかで逃し、「次の回に自分で言って空きを確認して下さい。空いてなければ通常のバフェに戻って入って下さい」と言われたのはビックリしました。ミスならば次の回で席を確保するまで責任を持つべきでは?大学生のバイトなので…といった感じで対応が全般的に甘いと思いました。
然しながら、文化センターでのショーには毎回圧倒されます!すごい迫力で、しかも美しいです。ツアー中、不備はありましたがショーを観た後はすべて帳消しになりました。
| Rating: | |
|---|---|
| Packages: | 半日観光+ルアウ+ナイトショー<中央後方席または前方サイド席 >2019年3月31日まで |
| Attended as: | Couples |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/14 |
Reviewed by: Jackie
Everything was perfect. Even though it rained off and on, it did not matter. The dinner, entertainment was awesome. The show Ha: Breath of Life was spectacular. A must if you come to Oahu!
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/22 |
| Activity Date: | 2017/12/19 |
Reviewed by: AHayward103
Make sure you let whomever is receiving the Lei know in advance.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/12/14 |
Reviewed by: nadine
Very beautiful! The perfect touch for my granddaughters first trip to the islands.
The Lady that met us at the airport was wonderful in welcoming us.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/09 |
| Activity Date: | 2017/11/19 |
Reviewed by: Julie
We bisited the Polynesin Cultural Centre in October and this was definitely the highlight of our 2 weeks in Hawaii.
The various villages and displays give a real insight into each country.The staff and students really make everyone feel welcome.
The centre was easy to get around and spotlessly clean.The paradeof canoes was one of the highlights of the day.
The best by far was the show,Ha,Breath of Life.
I highly recommend making this a must do on any visit to Hawaii.
| Rating: | |
|---|---|
| Packages: | Islands of Polynesia Admission & "HĀ: Breath of Life" Evening Show Package |
| Attended as: | Couples |
| Posted on: | 2017/11/25 |
| Activity Date: | 2017/10/31 |
Reviewed by: Carlos
The whole trip to the Polynesian Center was a great experience and it’s worth what includes. It’s a most to see every time you visit Hawaii.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/11/18 |
| Activity Date: | 2017/10/28 |
Reviewed by: まことちゃん
The half-day tour of Oahu included visits to Kailua, the North Shore, the Moanalua Gardens (the tree of life), and the Dole Plantation, which felt repetitive and led to a poor choice. The Polynesian Cultural Center was great as it offered an efficient tour led by Japanese students. The night show was impressive, especially the final fire dance, but the guide repeatedly emphasized the return bus time, causing several people to leave for the restroom before it ended. Since the departure wouldn't happen until everyone was present, I wished they had explained that we could enjoy the show without worrying about the restroom. Additionally, I had booked a deluxe seat in the front, but for some reason, I ended up in a seat at the back, so I rated my experience as unsatisfactory.
オアフ島の半日観光はカイルア、ノースショア観光とモアルナガーデン(この木なんの木)、ドールプランテーションの見学がダブってしまい選択ミスをしてしまいました。
ポリネシア文化センターは日本人学生によるセンター内の見学ツアーで効率的にまわれてよかったです。ナイトショーは最後のファイアーダンスは迫力があり良かったのですが、ガイドさんが帰りのバスの時間を何度も念を押すので、最後まで見ないでトイレに行く人が何人もいました。
全員揃うまで出発はしないのだから、トイレを気にすることなく最後まで見るよう説明して欲しかったです。
また、自分が申し込んだ席は前方のデラックスのはずでしたが、なぜか後方の席でしたので評価は不満としました。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide the service that met your expectations.
I have confirmed the situation on the day of the tour. As the operating company, we understand that you were seated towards the front of the standard seats you purchased, but I am very sorry that we could not guide you to your preferred seating. I understand that the guide repeatedly emphasized the return meeting time, but many customers often go shopping after the night show and do not return, which is why the return meeting time was communicated multiple times. I apologize for any discomfort caused by the guide's handling of the situation.
However, I am glad to hear that you were satisfied with the content of the tour. Thank you very much for taking the time to provide your valuable feedback.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を確認させていただきました。催行会社といたしましてはご購入いただいたスタンダード席の中でも
前の方にお座りいただいているとのことでしが、ご希望通りのお席にご案内ができず、大変申し訳ございませんでした。
ガイドに帰りの集合時間について何度も念を押されたとのことですが、ナイトショーのあと、お買い物に出かけられ
戻ってこられないお客様が多くいらっしゃるため、何度も帰りの集合時間についてご案内しているとのことでした。
ガイドの対応により不快なお気持ちとさせてしまいましたことお詫び申し上げます。
しかしながら、ツアー内容にはご満足いただけたようで弊社としましても嬉しく思います。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 半日観光+ビュッフェ+ナイトショー<後方席> |
| Attended as: | Couples |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/13 |
Reviewed by: nriano
All staff was very friendly and helpful. The Ha, Breath of life show was very entertaining. I felt that I understood the story line better because I read the playbill before the show started. The other presentations were also very entertaining and educational.
One point about the luau buffet, my girlfriend is very allergic to coconut. So I asked an employee if there was anything on the buffet that had coconut. She went back to check on a board in the back and assured me there was no coconut in any item.
My girlfriend said she tasted a little coconut in the frosting of the cake so did not finish it. She is OK, and did not have any reaction.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2017/11/10 |
| Activity Date: | 2017/11/07 |
Reviewed by: Rodrigo
It was an amazing day, visiting culture of 6 islands in one place, learn their culture, know their traditions, eat their food, and the final show wooow!!! And KAP a complete artist!!! And the ambassadors (guides) incredible!!
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2017/11/07 |
| Activity Date: | 2017/11/03 |
Reviewed by: Gilbert
Full day of very interesting activities. Excellent show at Polynesian Cultural Center.
I strongly recommend this tour to everyone with limited time on the island.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau - Premium Show Seating & Guided Group Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/11/07 |
| Activity Date: | 2017/10/12 |
Reviewed by: Ctaylor
Great tour, luau/dinner and show, but made for a long day!
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/03 |
| Activity Date: | 2017/10/31 |
Reviewed by: Brent
It was awesome. We had the time of our lives and our guide was the best.
| Rating: | |
|---|---|
| Packages: | Super Ambassador Luau Dinner Package & All Day Admission (Private Guided) |
| Attended as: | Couples |
| Posted on: | 2017/11/01 |
| Activity Date: | 2017/10/26 |
Reviewed by: 一人旅
Although our arrival was delayed and we arrived in the rain, we were warmly welcomed by a smiling staff member wearing a purple aloha shirt and holding a green nameplate. Not only did they provide us with leis, but they also had several Japanese free magazines and cookies ready in a tote bag, which made us happy to have access to local information right after arriving at the hotel. They also took care of our transportation to the hotel and guided us to the pickup point. Thank you for the sense of security from the very beginning of our trip!
到着時間は遅れ、雨の中の到着でしたが、
目印の紫のアロハ、緑地のネームプレート、
笑顔で出迎えて下さいました。
レイだけではなく、何冊かの日本語のフリー雑誌やクッキー等も手提げ袋に用意していて下さり、ホテルに着いてから、すぐに現地の情報に触れられ嬉しかったです。
ホテルまでの足も気にして、乗り場まで案内して戴きました。
旅の始まりから安心感をありがとう御座いました!
Aloha! We are glad to hear that your lei greeting was the perfect start to your vacation! Your greeter, Alfred, shared in your happiness from the greeting. We hope you had a wonderful holiday!
Mahalo! From Jesse
アロハ!私たちはあなたのレイグリッチングがあなたの休暇のための完璧なスタートだったことをうれしく思います! あなたの挨拶者アルフレッドはあなたの挨拶から幸せを分かち合いました。 素晴らしい休暇を過ごしたことを祈っています!
マハロ! ジェシーより
| Rating: | |
|---|---|
| Packages: | デラックス・オーキッド・レイ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/23 |
Reviewed by: Jeanette Incognoli
Everyone was very friendly and made us feel so welcome. All staff including the bus operators were wonderful. We learned so much about the Hawaiian culture, very proud people. We visited all the villages with a tour guide, had lunch. We attended the luau and celebrated our 50th anniversary on the stage, we were presented with a lei and we danced with other couples that were also celebrating their anniversary . We went onto see their wonderful indoor show. We really had a great time.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/10/16 |
| Activity Date: | 2017/10/05 |
Reviewed by: Sandy Jamison
We had not been to the Polynesian Cultural Center since our honeymoon 26 years ago. I'm so glad we decided to go back. It is a magical place that takes you on a journey to many different cultures and lands. It's fun, it's exciting, and it's educational. You meet so many interesting and wonderful people along the way that love to tell you about their traditions and their lands.
The food was fabulous and then came the finale show of the evening. It was well thought out, magically produced and choreographed and told a very valuable story.
This is definitely a do not miss event for anyone visiting Oahu!
| Rating: | |
|---|---|
| Packages: | [Open Spring 2021] General Admission & Show [12:00pm - 9:00pm] |
| Attended as: | Couples |
| Posted on: | 2017/10/14 |
| Activity Date: | 2017/09/18 |
Reviewed by: Nick
We came to the polynesian center on the last evening of our Hawaii trip, and it was definitely a full day event. We saw shows and performances basically non stop from Noon to 5:30 PM and got to the buffet dinner on time. The only negative thing I’d have to say is the dinner is so-so quality and not polynesian themed (as we had hoped), and the guy serving the roast beef is probably the most silent and angry server we’ve ever met lol... also true to another review mentioned, food was basically near shortage or out completely after ~45 minutes of the scheduled start time even though it’s supposed to go for another 45 minutes.
The shows in general were very informative and entertaining, some extremely humorous. We also had tickets to the night show Ha, and that was a huge highlight.
| Rating: | |
|---|---|
| Packages: | [Open Spring 2021] General Admission & Show [12:00pm - 9:00pm] |
| Attended as: | Couples |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/09 |
Reviewed by: Cynthia
My Lei greeter was absolutely wonderful. Very kind and knowledgeable. My shuttle was running late & she stayed with me until it arrived.
This was my 17th time to Hawaii and in previous years I used a previous Lei Greeting Company & an elderly man was my Lei greeter. He was so rude I had to change companies. I'm very pleased with this company and I highly recommend them. I recommend them to all my friends who visit Oahu.
Aloha Cynthia!
We are very pleased to have your positive review! I remember your situation from before, and it was very odd because our only elderly man is such a wonder and does not know anything but Aloha. Regardless, your greeter, Jhannadette, is always such a fun woman to work with. Her "spunk" is what makes airport greetings in Honolulu such fun, and I am glad you were able to experience it this time around. We hope to have the opportunity again to serve you in the future!
Mahalo!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/10 |
Reviewed by: Linda
Beautiful lei and a great way to be welcomed to Hawaii. The lady was lovely and gave us some information and took our picture. Recommended and will use services again.
Aloha Linda, thank you so much for taking the time to write about your experience. The greeter will be so happy to hear about it and we are all very honored to have met you that morning! We hope to see you again some day soon! Mahalo!
| Rating: | |
|---|---|
| Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2017/09/29 |
| Activity Date: | 2017/09/14 |
Reviewed by: Linda
Beautiful lei and a great way to be welcomed to Hawaii. The lady was lovely and gave us some information and took our picture. Recommended and will use services again.
Aloha Linda!
Thank you for that wonderful review! It was such a thrill because your greeter, Mary, made the lei for you and Steve to perfection! We hope we can serve you again on your next Hawaiian expedition!
Mahalo!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Ti Leaf Lei |
| Attended as: | Families |
| Posted on: | 2017/09/29 |
| Activity Date: | 2017/09/14 |
Reviewed by: Judy
You offer few options for lunch -- and then all of a sudden you are paying an extra $20 for lunch after paying a high price already for park tickets. Luau food was mediocre -- and they ran out of food and shut down food lines. Night show was great
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Friends |
| Posted on: | 2017/09/26 |
| Activity Date: | 2017/09/22 |
Reviewed by: Bill Murray
You haven't seen Hawaii until you visit the Polynesian Cultural Center. This place is so rich in history, culture, great food and entertainment that it will blow your mind.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2017/09/22 |
| Activity Date: | 2017/09/18 |
Reviewed by: Hiro W
Smooth pickup from the hotel (I was actually nervous since it was my first time).
The half-day tour of Oahu wasn't part of my original plan, but I'm so glad I went! It was amazing... especially Hanauma Bay, which has the most beautiful beach in the world and is definitely worth seeing.
The Polynesian Cultural Center is also a fantastic place to learn about Hawaiian and other regional cultures. I got to experience hands-on activities and demonstrations, and it was a day filled with laughter!
Japanese people... let's quickly throw away the feeling of embarrassment. There's no need to be shy; just be cheerful and enjoy! (laughs)
Thank you for a fun day! m(._.)m
ホテルからスムーズにピックアップ(実は初めてだからドキドキでした)
オアフ半日観光は当初の予定外でしたが行って良かったぁ‼最高…特に世界一キレイなビーチ、ハナウマ湾は一見の価値がありですよ
ポリネシア文化センターもハワイや他地区の文化を学ぶには最高⤴⤴です。手作り経験や実演をさせてもらったり、笑い転げた1日でした‼
日本人よ…恥ずかしいという気持ちは早く捨てよう。陽気に朗らかに楽しくシャイなんて要らないよ(笑)
楽しい1日をありがとうm(._.)m
| Rating: | |
|---|---|
| Packages: | 半日観光+ビュッフェ+ナイトショー<後方席> |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/14 |
Reviewed by: Zach M.
We were greeted right outside of our gate once we arrived in Honolulu. Our flight was even delayed over an hour and the amazing representative was still there! She greeted both of us with a friendly "aloha" and adorned our leis in the traditional style. She escorted us to our bag claim and even took a photo for us with our beautiful leis. She was very informative about places to see and things to do also. It was our first time to come to Hawaii and I ghwould definitely recommend this timeless custom to anyone who travels here!
Aloha Zach, thank you so much for writing us about yours and Garce's experience with our greeter. She was super happy to hear about this and I'm sure it made her day that she was able to give you two her aloha for your first time to the beautiful islands of Hawai'i! We hope you guys had/have a wonderful time and a safe trip back home! Mahalo nui loa!
| Rating: | |
|---|---|
| Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/09/15 |
| Activity Date: | 2017/09/12 |
Reviewed by: Sonia Hartono
We spent full day at Polynesian Cultural Center, it was great to learn different type of Polynesian islands. Our guide was Jargel, she was good, she took us to all the best shows on PCC.
Luau dinner was good, A lot of food selections to choose for.
We got 2 leis . One is made from Kui nuts and other one made from orchids.
They picked up and sent us back to Waikiki, all staffs are very friendly and helpful. This is one of very good attractions you should do when you visit the island. We had a good time there.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Friends |
| Posted on: | 2017/09/12 |
| Activity Date: | 2017/09/08 |
Reviewed by: Irma
We enjoyed doing this Circle Island tour, very informative tour, our driver Keith was nice, and explained every landmark places. We took the Ali Luau package so we can go around inside the villages with our own time as we have a small kid to walk. The Ha Breath of life was fantastic show.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/03 |
| Activity Date: | 2017/08/21 |
Reviewed by: なるちゃん
I wanted to do hula, so my 8-year-old daughter and I participated. Since there were two of us, the tour was held.
On the day of the tour, it was just the two of us, which felt like a private experience—very luxurious!
The Japanese staff at the Bishop Museum kindly guided us around both inside and outside the museum.
Since both my daughter and I practice hula, we had discussions related to hula, which were very educational!
I thought it was a tour that would be very beneficial for anyone who does hula.
Of course, we also learned a hula song. Although the kumu hula was absent, the substitute teacher, who was a man, was very kind and friendly, making it enjoyable to learn hula.
Our 5-year-old son also practices hula, but he couldn't participate since he is under 8.
It was a tour that made me want to let my son join as well.
フラをさせたくて
8歳の娘と私で参加しました。
2人以上で、ツアーあるとのことで
我が家だけでも、2人なので
ツアーは、決行されました。
当日も、2人だけでした
貸切状態
贅沢な感じです
ビショップミュージアムの日本人スタッフさんが、丁寧に館内外を案内してくれました。
娘も私もフラをやってるので、
フラにまつわる話があり
すごく勉強になりました!
フラをやる人は、すごく勉強になる
ツアーだと思いました。
もちろんフラも、一曲教わりました
クムフラが不在でしたが
代わりの先生は、
男性でしたが、とてもやさしく
気さくで、楽しくフラを学べました
我が家は、5歳の息子もフラを習ってるが
8歳未満なので、参加できませんでしたが
息子にも、参加させてあげたいと
思ったツアーでした。
| Rating: | |
|---|---|
| Packages: | フラレッスン(初心者/2019年3月31日までのご参加) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/04 |
Reviewed by: Mark and family
We had a wonderful and excellent experience at the PCC! Time not wasted! So much fun! The Luau and the show were outstanding!
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Families |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/10 |
Reviewed by: Victor L
This tour was an amazing introduction to Oahu. The tour guide was very informative and friendly, and the day at the Cultural Center was very educational and fun. Our guide at the Polynesian Cultural Center was amazing and very energetic. The luau and dinner was amazing.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau - Premium Show Seating & Guided Group Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/08 |
Reviewed by: Cheryl Cooke
I was disappointed with the circle Island Tour as it felt rushed and we only had a half hour at the Dole Plantation which was sufficient only to get something to eat very quickly and see nothing else. The Polynesian Cultural Center was marvelous, great luau, great show. Our driver was a very sweet man but tended to preach and too frequently interspersed his own Christian beliefs. He also mentioned, way too often, the High Cost of Living and the low wages. He is very knowledgeable with regard to the price of real estate on the island, about which I really have no interest.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Friends |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/11 |
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Aloha Nadine!
Thank you for taking the time to review your lei greeting with Briana! She truly loves every second of making our guests welcome to the island. Hopefully we can have the opportunity to serve you again in the future, and we hope you had a wonderful vacation here on our islands! Mahalo!
-- Jesse I.