Reviewed by: ママさん
Overall, it was good.
It was disappointing not to have a good staff member assigned to us after boarding.
First, they forgot the welcome drink. When I prompted them, it finally arrived. After that, the drinks I ordered didn’t come at all. I was made to wait for 40 minutes. I checked with the staff several times, but there was no apology, just “I’m handling it now.” When they finally brought the drinks, there was no apology either.
The food was satisfactory. It was decent for American standards. However, when they took away the plates, the staff spilled lobster juice on my clothes.
The only downside was the staff member assigned to us.
The food, the show, and the fireworks all received passing marks.
全体的には良かった。
乗船してから担当したスタッフに恵まれなかったのは残念ポイント。
まず、ウェルカムドリンクを忘れられていた。催促したらやっときて。その後注文した飲み物が全然来ない。40分待たされた。担当者に何度か確認したが、お詫びの言葉がなく、『今対応してる』で終わり。持ってくる時もお詫びの一言もない。
食事は合格点。アメリカにしてはまあまあの味だった。ただ、お皿をさげるときに担当者にロブスターの汁を服に垂らされた。
マイナスポイントは担当のスタッフのみ。
食事、ショー、花火、全て合格点でした。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2023/02/13 |
| Activity Date: | 2023/02/10 |
Reviewed by: Ilse
Great food, excellent service, beautiful show, and wonderful atmosphere!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2023/02/11 |
| Activity Date: | 2023/01/17 |
Reviewed by: Faye
Fun cruise. Staff was very accommodating and friendly.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2023/02/11 |
| Activity Date: | 2023/01/19 |
Reviewed by: Kathie, NM
We thoroughly enjoyed our Sunset Cruise on the Majestic. We picked a beautiful evening to experience the sunset and bonus was the whale. I was able to get a picture of the whale along with numerous sunset shots. The reception, music, and service was top notch. I would highly recommend this cruise.
Aloha Kathie !
Mahalo for you for your five-star review. We're happy to hear you enjoyed our sunset cocktail cruise experience aboard Majestic by Atlantis Cruises. We provide a wonderful and relaxing venue to enjoy Waikiki's vibrant sunset and we're thrilled to hear you loved the experience. We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise. Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Couples |
| Posted on: | 2023/02/11 |
| Activity Date: | 2023/01/18 |
Reviewed by: あやあや
Before boarding, I got excited watching a hula dance performed by four people. The floors of the ship varied depending on the course. It was a buffet course, and the cost performance was excellent. The atmosphere was very homey, with dancers, a guitarist, and a waitress who spoke Japanese. It was fun to dance together!
乗船前にフラダンス男女4人を見てテンションがあがり、コースによって船の階が違いました。ビュッフェコースでしたがコスパ抜群でした。ダンサーさんとギターを演奏する人と日本語できるウェイトレスさんでアットホームな雰囲気でした。一緒に踊ったりして楽しかったです!
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the buffet and show at Pacific Star. It is an honor for all of our staff to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。パシフィックスターでのブッフェ&ショーもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2023/02/11 |
| Activity Date: | 2023/01/17 |
Reviewed by: Timow
Thanks to the very friendly and fun guys on and off board we had such an awesome time. The drinks and the view were also more then great. The catamaran isn't too packed, so everybody can have their own lil space. You guys made our day and we will def see each other next time I will visit your perfect island.
| Rating: | |
|---|---|
| Packages: | [2023] Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2023/02/11 |
| Activity Date: | 2023/01/22 |
Reviewed by: ペンギン
Last time I participated, I had a wonderful time watching the sunset from the boat, enjoying the views of Waikiki from the sea, and watching the fireworks. I wanted my children to experience this as well, so I joined again as a repeat customer. It was just as I had hoped, and my children seemed to enjoy it too, so I'm glad I repeated the experience. The staff remembered me as a returning guest and welcomed me, which made it another delightful experience.
前回、参加した際、船上からのサンセット、海側からのワイキキの風景と夜景、それに花火の鑑賞は、大変良い時間を過ごせた思いがあり、子供らにもぜひ体験をしてほしくリピーターとして参加しました。思っていたとおりの時間を過ごせ、子供らも満喫した感じもあり、リピートして良かったです。スタッフの皆さんも、リピーターとして覚えていてくれていて、歓迎してくれ、それもまた嬉しい体験でした。
| Rating: | |
|---|---|
| Packages: | 【2023年10月26日まで】ワヒネ・コア号 |
| Attended as: | Families with Young Children |
| Posted on: | 2023/02/06 |
| Activity Date: | 2023/02/03 |
Reviewed by: Yunichi
I enjoyed a wonderful sunset cruise in Oahu. I was so captivated by the lobster that I missed the moment it sank... However, the view of Waikiki and Diamond Head from the boat was beautiful, surrounded by the lovely atmosphere of a live hula show.
素敵なオアフのサンセットクルーズを楽しめました。ロブスターに夢中で沈む瞬間見逃しましたが・・・。フラショーに生演奏ライブの素敵な雰囲気の中、船から見るワイキキ、ダイアモンドヘッドも綺麗でした。
Thank you for using the Star of Honolulu Sunset Cruise. I am confident that you thoroughly enjoyed the whole Maine lobster meal. We look forward to seeing you in Hawaii next time.
スターオブホノルル号サンセットクルーズをご利用いただき有難うございます。丸ごとメインロブスターのお食事も充分に楽しめたかと確信しております。次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families with Young Children |
| Posted on: | 2023/02/05 |
| Activity Date: | 2023/01/31 |
Reviewed by: nan
I had a great time. There were various shows, and I really enjoyed them. The sunset was beautiful and became an unforgettable memory. This is a tour I can recommend to anyone.
とても楽しかったです。
いろいろなショーがあり、楽しめました。サンセットはとても綺麗で、一生忘れられない思い出になりました。
どんな方にもおすめできるツアーです。
Thank you for using the Star of Honolulu Sunset Dinner Cruise. We are honored to have been able to help you create wonderful memories in Hawaii. We look forward to seeing you again in Hawaii next time.
スターオブホノルル号サンセットデイナークルーズをご利用頂き有難うございます。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families |
| Posted on: | 2023/02/05 |
| Activity Date: | 2022/11/15 |
Reviewed by: MaMO
When you go to the reception at check-in time, you are first seated at a long table outside. The spacing between the chairs is a bit tight, so it feels like you're crammed in among strangers.
You receive a complimentary welcome drink, along with two free drink vouchers (you can choose whether they include alcohol). The meals are served buffet-style, and there were also some light entertainment during the meal. The taste was average, but the drinks (cocktails) were delicious.
Before long, we were guided inside the venue to watch the show, and finally, it was time for the Hawaiian show.
It started with hula dancing, followed by impersonations of Elvis Presley, Michael Jackson, and Diana Ross, and there was also a fire dance. The quality of the show was high, and I really enjoyed it.
チェックインタイムに受け付けに行くと、まず外にある長いテーブルに座らされます。椅子の間隔がやや狭いので、知らない人の中に詰め込まれる感じです。
無料のウェルカムドリンク、それとは別にドリンク2杯の無料券がもらえます(アルコール有無が選択できる)。
食事はビッフェ形式で、食事中もちょっとした余興がありました。お味は普通かな。飲み物(カクテル)は、美味しかったです。
そうこうしているうちに、ショーを見るために館内へ入るように案内され、いよいよハワイアンショーです。
フラダンスに始まり、エルビス・プレスリー、マイケル・ジャクソン、ダイアナ・ロスのそっくりさんショーがあり、ファイアーダンスもありました。ショーの完成度は高く楽しめました。
Thank you very much for attending the Rockafella VIP Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | VIPワイキキルアウ ビュッフェ & ショー(中央前方のVIP席) |
| Attended as: | Couples |
| Posted on: | 2023/02/05 |
| Activity Date: | 2023/01/22 |
Reviewed by: TOSI
Choosing this activity on the first day of my trip was a great decision, especially considering the jet lag (I have snorkeling, surfing, and skin diving planned for the next day).
Since I was the first to arrive at the meeting point and there were no signs indicating the location for Veltra, I was a bit anxious about whether I was in the right place. However, a staff member came out from the building, but I thought it would be nice to have some kind of flag or sign.
Fortunately, the meeting point was close to the Outrigger Reef hotel, and the check-in process went smoothly. However, there were other groups from different countries that arrived late, which made us wait quite a bit. It felt a bit frustrating since I had arrived early. But I guess that's just how it is internationally.
No one was wearing masks. The sense of freedom from not wearing a mask was incredible. At first, I wondered if it was really okay, but I gradually got used to it.
I couldn't understand the crew's explanations in English, but they were very considerate towards the Japanese participants, so there were no issues. It felt like we could enjoy ourselves even without a common language, as we shared beers and had fun together. However, I always feel that I should have studied more English. If I understood the language better, it would have been even more enjoyable. (I'm currently looking for a translation app.)
However, it felt like I was being welcomed by the sea, wind, air, scenery, and fireworks of Hawaii. This is a wonderful activity to fully enjoy the eternal summer of Hawaii's ocean. I highly recommend it.
時差ボケなどもあるだろうからと、旅行初日に本アクティビティを選択し正解でした(次の日からシュノーケリング、サーフィン、スキンダイビングが控えています)。
集合場所に一番乗りだったため、ベルトラの集合場所という表示も何もないため、ここで本当に良いのか不安でした。担当員が建物の中から出てきてくれましたが、何かのぼり旗のような表示があればいいのになと思いました。
しかし、ホテル(アウトリガーリーフ)からも集合場所が近く、スムースに受付もできました。が、他国の遅れてくるグループがありだいぶ待たされました。せっかく早めに行ったのにという感じでした。が、それがインターナショナルなんでしょうね。
マスクをしている人はいません。マスクからの解放感は半端ないです。最初は本当にいいのかなという感じでしたが、次第に慣れていきます。
クルーの説明は英語で理解できませんでしたが、日本人にもクルーが大変気を使ってくれて何も問題はありません。ビールを飲んで一緒に盛り上がりましょうという感じで、言葉は通じなくても楽しめます。が、もっと英語を勉強しておけばよかったといつも痛感します。言葉がわかれば、もっと楽しいのになって。(今通訳アプリなどを探しています)
しかし、ハワイの海、風、空気、景色、そして花火で歓迎を受けているようでした。常夏のハワイの海を満喫できるすばらしいアクティビティです。おすすめです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2023/02/05 |
| Activity Date: | 2022/12/30 |
Reviewed by: Romeo
The booze cruise was amazing! It was on the beautiful waters that included a sunset. We had a DJ and bar on board. Double decker yacht-like boat that was a blast! The hosts/staff definitely join in on the fun and keep the vibe going. Plan to return on my next trip to Waikiki!
| Rating: | |
|---|---|
| Packages: | Waikiki Sunset Party Cruise |
| Attended as: | Friends |
| Posted on: | 2023/02/05 |
| Activity Date: | 2023/01/14 |
Reviewed by: あつと
I participated in a sunset cruise for my last dinner in Hawaii. I enjoyed a beautiful sunset sinking on the horizon as expected, and there was also a surprise with whales swimming alongside us. Since it was Friday, we were able to see fireworks off the coast of Hilton as well! There were so many events that I didn't upgrade the buffet, but it was just right. The hotel provided transportation, so getting around was easy.
ハワイ最後の夕食をサンセットクルーズに参加しました。
期待通りの水平線に沈む綺麗なサンセットを楽しめて、さらに鯨が並行するサプライズもあり、金曜日ということでヒルトン沖の花火も見ることができました!イベントてんこ盛りだったので、ビュッフェはランクのグレードアップはしませんでしたがちょうど良かったです。
ホテルからの送迎もあったので移動も楽でした。
Thank you for using the Star of Honolulu Sunset Dinner Cruise. We're glad to hear that you were able to enjoy the beautiful Hawaiian sunset, fireworks, and whales; it will surely be a lifelong memory. We are confident that you also enjoyed the buffet and show. We look forward to welcoming you back in Hawaii next time.
スターオブホノルル号サンセットデイナークルーズをご利用頂き有難うございます。素敵なハワイのサンセット、花火、そして鯨たちもすべて見れたとのこと、一生の思い出になることでしょう。ブッフェ&ショーも楽しめたかと確信しております。次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2023/02/02 |
| Activity Date: | 2023/01/06 |
Reviewed by: Christina
Excellent Experience! Crew was outstanding and the drinks were generous, we had an amazing evening! Highly recommend! We went to celebrate my best friends birthday before having dinner. It was a fun way to enjoy a beautiful sunset in Waikiki..
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2023/02/02 |
| Activity Date: | 2023/01/31 |
Reviewed by: Jose and Claudia.
We celebrated the night before our marriage on this event. We were a large group of 27. They accommodated us and sat us all together. The entertainment and the food were excellent. The servers kept everything flowing and joyful. Very organized and fun. I really enjoyed the dancers and singers. They performed in front of us and had them all over so everyone could enjoy them. The only bummer was that I specifically chose to go on the Friday sunset cruise for the firework show. However, it didn’t happen due to the winds. I was very sad. Other than that, I thought it was a fabulous experience.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families with Young Children |
| Posted on: | 2023/02/02 |
| Activity Date: | 2023/01/20 |
Reviewed by: あろな
I participated because I wanted to see the sunset. The hula show was very Hawaiian and great. It was a buffet, but it felt pretty ordinary... I think it would be very enjoyable for families with children.
サンセットが見たくて参加しました。
フラショーがとってもハワイっぽくてよかったです。
バイキングでしたが、いわゆるフツーっといった感じでしょうか...
お子様連れにはとっても楽しいと思います。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2023/01/31 |
| Activity Date: | 2022/12/31 |
Reviewed by: kisarin
I participated in January 2023.
The view of the land from the sea was incredibly beautiful. The sunset was also wonderful. However, as the day went on, the wind picked up and it got quite cold, so I spread out the beach towel I brought and used it to sit on and cover my shoulders. It might be a good idea to bring a jacket during this time. Although there was an all-you-can-drink option, it was too cold, and I could only have one drink at the start. When the catamaran set sail, everyone started dancing to the upbeat music and stood up to take photos, creating a very cheerful atmosphere. Although Japanese was not spoken, the vibe was very lively.
2023年1月に参加
海から見える陸の景色は最高にきれいでした。サンセットもすばらしかった。しかしだんだんと日が暮れていくにつれて、この日は風も強くて、だいぶ寒くなり持参したバスタオルを敷いて座ったり、肩にかけたりしていた。この時期上着は持って行った方がいいかも。飲み放題だったけど寒くて最初の1杯しか飲めなかった。カタマラン号が出航するとノリノリの音楽に合わせて踊りだしたり、立ちあがって写真を撮ったりとみんなとても陽気に楽しんでいた。日本語は通じませんが、とてもノリの良い雰囲気でした。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2023/01/30 |
| Activity Date: | 2023/01/08 |
Reviewed by: Sylvia M.
This was a ladies night with friends. We haven’t seen each other over 3 years. This was perfect to get together.
| Rating: | |
|---|---|
| Packages: | Kealoha Sailing Catamaran |
| Attended as: | Friends |
| Posted on: | 2023/01/28 |
| Activity Date: | 2023/01/06 |
Reviewed by: otacon
The view from the boat, Honolulu illuminated by the sunset, is worth experiencing at least once. The food is neither good nor bad.
船からの景色、夕日に照らされるホノルル、サンセットを一度は行って見る価値あり。料理は可もなく不可もなし。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families |
| Posted on: | 2023/01/28 |
| Activity Date: | 2019/10/31 |
Reviewed by: さおりん
It was held inside the hotel.
They welcomed us with leis, and it was a fun time.
The food was also very filling, and the show was impressive.
ホテル内で開催されていました。
レイでお出迎えしてくれて楽しいひと時。
ご飯もボリューム満点でショーも見応えがあった。
| Rating: | |
|---|---|
| Packages: | ゴールデンシート |
| Attended as: | Families |
| Posted on: | 2023/01/28 |
| Activity Date: | 2023/01/05 |
Reviewed by: CHAMPION
The dinner cruise was disappointing. The food and seating arrangement were both lacking. The American couple next to us also ordered house wine and were let down. If there are empty seats, we would appreciate some consideration.
ディナークルーズは期待はずれ。食事も席配置も。隣のアメリカ人カップルもハウスワインを注文してガッカリ。席が空いているなら配慮が欲しいね。
| Rating: | |
|---|---|
| Packages: | 【販売終了】選べる特典付き!/3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2023/01/28 |
| Activity Date: | 2023/01/05 |
Reviewed by: Glen Green
My wife and I enjoyed ourselves on the Sunset Dinner cruise. Have a fabulous time. Enjoyed the sunset and show.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2023/01/28 |
| Activity Date: | 2023/01/26 |
Reviewed by: ハワイ30回
Michael Jackson was terrible.
He was overweight, danced poorly, and lip-synced.
I wonder what he was trying to do—was there a lack of talent?
There was no emotion or satisfaction.
マイケルジャクソン酷過ぎ
太めで、ダンスが下手で口パク
何がしたいのだろう 人材不足?
感動も満足感もなし
Thank you very much for attending the Rockafella Rockin' Show. I am confident that you enjoyed the Elvis performance, as well as the Hawaiian show and fire knife performances. We sincerely look forward to your visit again when you come to Hawaii.
この度はロッカフラ ロッキンショーにご来場頂きまして、誠に有難うございます。エルビス、そして、ハワイアンショーやファイヤーナイフのパフォーマンスは楽しめたかと確信しております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ショーチケット |
| Attended as: | Friends |
| Posted on: | 2023/01/27 |
| Activity Date: | 2023/01/11 |
Reviewed by: hide
It was a wonderful show.
The performance was amazing, and of course, the singing and dancing were top-notch.
It was a fusion of hula and rock.
素晴らしいショーでした。
演奏も素晴らしく、勿論歌やダンスも最高でした。
フラとロックの融合です。
Thank you very much for attending the Rockafella Rockin' Show. We are very pleased to hear that you enjoyed it. We sincerely look forward to your visit again when you come to Hawaii.
この度はロッカフラ ロッキンショーにご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ショーチケット |
| Attended as: | Solo Travelers |
| Posted on: | 2023/01/26 |
| Activity Date: | 2023/01/24 |
Reviewed by: GANTA
I attended with my spouse, daughter, and grandchild. The class was a buffet. On the day of the event, the sea was rough, and my daughter got seasick, so she had to sit out. The fireworks were also canceled due to strong winds. The buffet had a long line, but it was great to experience the atmosphere where people from all over the world could freely enjoy the show.
夫婦、娘、孫と参加しました。クラスはビュッフェでした。当日は海が荒れて、娘が船酔いでダウン、花火も強風で中止となりました。ビュッフェは長い行列だったが世界中から集まった人々がショーを通じ、自由に楽しむ雰囲気が味わえ良かった。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2023/01/26 |
| Activity Date: | 2023/01/20 |
Reviewed by: Anudari Batzorig
we were so satisfied with everything from the food and to the show! customer service was great when booking and the show was super entertaining!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/01/22 |
| Activity Date: | 2023/01/21 |
Reviewed by: Jinanne
This was a lovely experience. The jazz singer was incredibly fun and talented. The food was excellent. The servers (Collin and Rob) were incredibly kind and attentive. The sunset was stunning. Finally, the Polynesian show was lovely and a great way to end the night. I would come again.
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2023/01/22 |
| Activity Date: | 2023/01/14 |
Reviewed by: Lee
We were probably 50/50 on whether we should do this but we loved it. Was a great event and the crew and general atmosphere really made it. The boat was great and there was plenty to drink and it was a nice night. Would highly recommend especially if you have family old enough to drink its good fun..
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| Packages: | Friday Fireworks Sail |
| Attended as: | Couples |
| Posted on: | 2023/01/21 |
| Activity Date: | 2022/12/30 |
Reviewed by: ぴーぴん
サンセットを逃さないちょうど良い時間、完璧なタイミングで運ばれてくるお料理、楽しいショータイム、このお値段で盛りだくさんの納得の内容でした。
特にカニが美味しかったですし、全体の量も十分でした。
デッキからはワイキキの夕景や空港から飛び立つ飛行機が見えてとても綺麗です。
ただ、満席だった場合は隣の人と肩や肘がぶつかるくらいの距離感で仕切りのアクリル板などは無いので、そういうのが気になる方はご注意を。
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| Attended as: | Couples |
| Posted on: | 2023/01/21 |
| Activity Date: | 2022/12/28 |
Reviewed by: まっきー
It was a wonderful experience, as we were lucky enough to see a beautiful sunset and whales, and also enjoyed the full moon and fireworks from Hilton. The meal included two drinks, but since it was crowded and the waiter seemed busy, I ended up not receiving the second drink even after requesting it.
綺麗なサンセットとともに運良くクジラも見え、満月とヒルトンの花火も堪能でき、とても素晴らしい体験でした。
ご飯はドリンク2杯付きでしたが、混んでいてウェイターさんもバタバタしていたからか、2杯目は頼んでも結局持ってきてもらえませんでした。
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| Packages: | 【販売終了】選べる特典付き!/3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2023/01/21 |
| Activity Date: | 2023/01/06 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for using the Star of Honolulu Sunset Cruise. We apologize for the delay in receiving your welcome drink and the extended time it took to serve your beverages. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future.
We are very pleased to hear that you enjoyed the meal, the show, and the fireworks. Thank you for your feedback; we will strive to continuously improve based on your comments.
スターオブホノルル号サンセットクルーズをご利用いただき有難うございます。ウェルカムドリンクがすぐに届かず、更にはお飲み物をお出しするのに 大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。
お食事、ショーそして花火のほうはお楽しみいただいた様子で大変嬉しく存じます。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。