Reviewed by: ままママ
I felt almost no fear. Once I was equipped, I felt a sense of security and even had the leisure to enjoy the wonderful scenery inside the airplane. Of course, I was a bit nervous when my feet were outside the plane for a few seconds, but from the moment I jumped out, satisfaction outweighed any fear! It was truly the best experience. If I have the chance, I would definitely do it again! I am very grateful to the photographer and the instructor for their cheerful support, even though we couldn't communicate well.
恐怖はほとんどありませんでした
装備をつけて頂いた時点で
安心感があり、飛行機の中でもステキな景色を楽しむ余裕まで^ - ^
流石に足を飛行機外へ出した数秒は
ドキドキしましたが
飛び出した瞬間から恐怖より満足感が勝りました!
本当に最高の体験です
機会があればまたすると思います!
カメラマンさんもインストラクターさんも
言葉通じない中、明るく対応してくださり
感謝しかありません^_^
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Families |
| Posted on: | 2017/09/29 |
| Activity Date: | 2017/09/28 |
Reviewed by: abuchan
I forced my brother, who has a fear of heights, to join me! The view from 4,267 meters was absolutely stunning. The minute of freefall at 200 kilometers per hour was incredible, and parachuting while taking in the beauty of Hawaii was the best experience!
You can choose between a handheld video recording option ($14) or having a photographer capture the moment for you ($17). Of course, you can opt out, but having the video will definitely make for great memories later on!
There are also photo packages available, but I forgot the price. After the jump, a video plays in the viewing room for you to check out, and it’s given to you on a USB. We had a good laugh at my brother's face in the video! After returning home, I showed it to various people, and everyone appreciated the beauty of Hawaii and the thrill of skydiving!
高所恐怖症の弟を無理矢理誘って参加しました!高度4267mからの景色は最高に綺麗でした。パラシュートが開くまでの時速200キロの1分も凄かったし、ハワイの美しさを実感しながらのパラシュート降下も最高でした!
動画撮影はハンディ(14ドル)か、別でカメラマンが撮影してくれるもの(17ドル)か選べます。勿論つけない事も出来ますが、絶対付けた方が後々思い出になりますょ!
あと写真を付けた物もありますが、値段は忘れました。
降下後、視聴室で動画が流れるので確認出来きて、USBで渡されます。
私達は、弟の顔が酷すぎで室内で爆笑しました!
動画は、帰国後に色々な人に見せましたが、皆ハワイの綺麗さとスカイダイビングの凄さを感じてくれて、喜ばれてます!
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Families |
| Posted on: | 2017/09/28 |
| Activity Date: | 2017/09/21 |
Reviewed by: patrick
well worth it...the skydiving team were all cool and friendly...everything went smoothly from waikiki pick up to the drop off after everyone jumped..
the views were amazing and it was VERY scary,but awesome....highly recommend
| Rating: | |
|---|---|
| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/28 |
| Activity Date: | 2017/09/25 |
Reviewed by: ろんた
Skydiving was a wonderful experience. It was my first time, but the instructor was kind and taught me slowly, even though I couldn't speak English. However, I wish the staff handling the paperwork before skydiving would improve their approach. About 20 groups were in one room at the same time checking waivers and confirming reservation details, and during that time, they kept pushing other plans and photo options on each individual. Even when I declined, they were persistent, and it made the process slow, leaving others waiting.
スカイダイビングは素晴らしい体験でした。
初めてでしたが、インストラクターさんは親切で、英語が出来ない私にもゆっくり教えてくれました。
ただ、スカイダイビングの前に事務手続きを行うスタッフさんはやり方を改善して欲しい。20組ほどがいっぺんに一つの部屋で誓約書のチェックや、予約内容の確認などを行うのですが、その際一人づつに他のプランや写真のオプションを勧めてきます。断ってもしつこくてなかなか話が進まず、その間他の人は待たされていました。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/27 |
| Activity Date: | 2017/09/24 |
Reviewed by: MYMY
The first skydiving experience was amazing! I will definitely do it again when I revisit Hawaii!
The downsides are the long wait times due to the weather, not much Japanese being spoken, and also the early mornings and some discomfort in the groin area (laughs).
初のスカイダイビング最高でした!ハワイへ再訪の際は必ずまたやります!
デメリットは天候により待機時間が長いこととあまり日本語が通じない事、あとは朝が早いのと股間が痛いです(笑)
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/27 |
| Activity Date: | 2017/06/19 |
Reviewed by: もうすぐ62歳
I was able to check off one of the things I want to do before I die! My life hasn't changed, but I'm glad I flew. And if I'm going to fly, it has to be at 4,000 meters!
死ぬまでにやりたいことの一つをクリア出来ました❗人生は変わらなかったけれど、飛んで良かったです。そして飛ぶなら4000メートルです❗
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Families |
| Posted on: | 2017/09/26 |
| Activity Date: | 2017/09/23 |
Reviewed by: なすび
The moment you jump from a high place is scary! But the beauty of the clouds and the blue sea below is truly breathtaking. It seems that some people get a bit nauseous from being tossed around by the instructor, but I was fine, filled with excitement and joy. You can choose photos and videos on-site for an additional fee.
高いところから飛び降りる瞬間、怖い!
でも、下に広がる雲や海の青さがとってもキレイで、感動します。
けっこう、インストラクターの人に振り回されて、気持ち悪くなる人もいるみたいですが、私は大丈夫だったので、感動と楽しさでいっぱいでした。
写真とビデオは、現地で追加料金で選べます。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Friends |
| Posted on: | 2017/09/26 |
| Activity Date: | 2017/09/22 |
Reviewed by: リコリコ
I participated with my daughter. The weather was nice on the day, and everything went smoothly, so we arrived at the hotel by 9:30. My daughter's instructor was very friendly, which was great, but my instructor was quite unfriendly, as even other instructors called him a "bad man." The harness he fitted me with was loose, so after the parachute opened, I had to hold the right shoulder harness with my thumb to keep it from slipping down. The quality of instructors can vary greatly. I regret giving a tip to someone who was so unfriendly.
娘と参加しました。当日はお天気も良くて全てにおいてスムーズに進みホテルには9時半には到着しました。娘のインストラクターは大変フレンドリーで良かったですが私のインストラクターは他のインストラクターにも「Bad man!」と言われてるだけあって無愛想でハーネスの装着が緩かったのでパラシュートが開いてからはずっと右肩のハーネスをずり落ちないように親指を挟んで持ってました。インストラクターの当たり外れは大きいですね。余りにも愛想がない方でしたのでチップを払った事が悔やまれます。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル |
| Attended as: | Families |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/08/30 |
Reviewed by: タニタニ
The airplane ascended rapidly to breathtaking views, exceeding my expectations. The instructors were all veterans, so I felt completely at ease; it was truly the best experience. For those who haven't tried it yet, I encourage you to muster the courage and go for it. However, due to the difference in experience, I wasn't accustomed to the fact that tips were expected for everything. If I had known in advance, it probably wouldn't have felt like an issue. I tipped the instructor $20, $10 for the shuttle bus (round trip $20), and if you ask a diver to take photos, it's another $20 (photos and videos are $140 each, of course, optional). So, it's advisable to budget an additional $1,000 to $3,000.
想像よりぐんぐん飛行機は上昇し絶景へ。インストラクター達もベテランで全く不安なくでき、本当に最高の体験でした。未体験の方は勇気を出してやってよいと思います。ただ感覚の差で慣れていないのですが、全てにチップが必要でした。事前に知っていれば何も感じなかったのでしょうが。インストラクターに20ドル、送迎のバスで10ドル(往復20ドル)、写真撮影を頼むとそのダイバーに20ドル(写真・ビデオ:140ドルずつ もちろん選択可)ですので、+1~3万ほどみておいた方がよいです。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Families |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/19 |
Reviewed by: Eric Speyer
The whole experience was great. Exceeded every expectation and the jump team made it even cooler with the way they carried themselves. Composed and meticulous in their prep, they managed to take all doubt away while having a laugh. Major props to Victor!
| Rating: | |
|---|---|
| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Couples |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/09/01 |
Reviewed by: ryohei
I always wanted to try skydiving at least once in my life, so I gave it a shot in Hawaii. My impression can be summed up in one word: amazing. I think some people might be worried about the fear factor, but having done a bungee jump of about 20 meters in the past, I can say it wasn't scarier than that. The instructor was funky and very friendly. I definitely plan to do it again the next time I come to Hawaii.
一生に一度はスカイダイビングをしてみたかったので、ハワイでトライしてみました。
感想としては最高の一言しか出てきません。
怖さなどを気にされている方もいると思いますが、過去に20m程度のバンジージャンプをやったことがありますが、それより怖くなかったです。
インストラクターもファンキーで親しみ易かったです。
次回ハワイに来ても必ずやると思います。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/19 |
Reviewed by: YRN
At 5:00, we were picked up from the hotel and arrived in about 50 minutes while watching an explanation video in English and Japanese in the car. The driver spoke Japanese and engaged with us while we waited on-site, taking photos as well. There was also a wagon selling light snacks. The waiting time wasn't too long, and we finished jumping by around 8:15. All 14 of us who came in the same car waited for everyone to finish jumping, and by around 10:00, we headed towards Waikiki, returning to the hotel around 10:50. There was another company called Skydive next door that seemed to start jumping around 9:00, so it was definitely the right choice to go with Pacific, as we finished much earlier. I didn't buy any photos or videos, but it became a really great memory. It was so much fun that I want to challenge myself to do it again.
5:00ホテルピックアップで行きの車の中で説明のビデオを英語と日本語で見ながら、約50分で到着しました。ドライバーは日本語が話せる方で、現地で待っている間もいろいろ話しかけてくれたり、写真を撮ってくれたりしました。軽食を売ってるワゴンもありました。待ち時間はそんなに長くなくて、8:15くらいには飛び終わっていました。行きに同じ車できた計14人全員が飛び終わるのを待って10:00前くらいにはワイキキに向かい、10:50くらいにホテルに戻れました。隣にスカイダイブという会社もスカイダイビングをやっていたけど、飛び始めたのが9:00くらいだったようなので、パシフィックの方が全然早く終わっていたのでこちらにして正解でした。写真もビデオも買わなかったけど、すごく良い思い出になりました。楽しかったから、またチャレンジしたいと思います。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル<1名様申込> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/15 |
Reviewed by: James
This was absolutely incredible! It was my first time ever being on a helicopter. This was a surprise for my girlfriend. My girlfriend was so impressed! Our Pilot, Mooch, was awesome! He actually flew for President Clinton. He was very knowledgeable and he would answer any questions we had. I would highly recommend this helicopter tour. We visited Pearl Harbor and we were able to view the US Arizona from the sky. We traveled around Waikiki and Diamond Head. We circled around the island and finished going by our hotel the Aulani. Make sure to bring a camera because you will have breathtaking picture opportunities. At one point we missed something and we told Mooch. He circled back around and hovered the helicopter so we could get a picture of what we missed. He went above and beyond. We both felt extremely safe with him in control of the helicopter.
I looked at many other helicopter tour packages and I am so glad I chose this option. It was affordable and definitely worth the money. It was the highlight of our trip to Hawaii.
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/12 |
Reviewed by: mike
One of the coolest things I have ever done in my life. Great staff, they get you in and out, but provide you with enough information for you to know that they are legit. They followed all of the safety recommendations, and we're really thorough.
| Rating: | |
|---|---|
| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Friends |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/15 |
Reviewed by: Goto
It was nerve-wracking until we took off. I boarded the plane last, so I was the first to jump out. I was scared because I wasn't mentally prepared, but those feelings disappeared somewhere, and it was wonderful.
飛ぶまでドキドキでした、飛行機に乗り込み上空へ最後に乗ったので飛び出すのは1番目、心の準備が無い内に飛び出して怖かった気持ちは何処かへ行ってしまい素晴らしかったです、
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/16 |
| Activity Date: | 2017/08/29 |
Reviewed by: りーさ
Since it was our first time in Hawaii, we were anxious about participating in the tour on our own. There were continuous troubles, and I was also worried because the guide was an elderly Japanese man who couldn't speak Japanese.
初めてのハワイだったため自分たちでツアーに参加することじたい不安でした。
トラブル続きだったし、ガイドさんが日本のおじいちゃん+日本語が出来ないとこも不安でした。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Friends |
| Posted on: | 2017/09/15 |
| Activity Date: | 2017/09/12 |
Reviewed by: ぷーちゃん
The instructors are there to support you, so you can feel at ease! The view from the sky is amazing!! I recommend everyone to try it at least once!! Skydiving is incredibly exhilarating! It's also advisable not to eat too much before starting!
インストラクターのひとがちゃんと付いてくださるので安心ですよ!空からの景色は最高です!!皆さんも一度やってみることをお勧めします!!スカイダイビングは爽快感がすごいです!始める前には、あまりご飯を食べないこともお勧めします!
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/14 |
| Activity Date: | 2017/09/11 |
Reviewed by: まゆこ
It was the first experience of a lifetime! The instructors were also incredibly entertaining, it was the best! A breathtaking view from over 4,000 meters high.
人生ではじめての感覚‼イントラの人たちもとても楽しませてくれて最高でした✨4,000メートルより高い世界から絶景。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル<1名様申込> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/14 |
| Activity Date: | 2017/09/11 |
Reviewed by: ぽんさん
It was rainy on the day, and there was quite a bit of waiting time, but it cleared up and we were able to jump. It was the best time. If I go to Hawaii again, I will definitely go skydiving. It was amazing. Thank you very much.
当日は雨模様で待ち時間がかなりありましたが、それでも晴れてきて飛ぶことができました。最高の時間でした。またハワイに行けば必ずスカイダイビングはやります。
最高でした。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/13 |
| Activity Date: | 2017/09/09 |
Reviewed by: ともた
It was my first time skydiving, and I thought I would be nervous, but it was such an amazing experience that I forgot all about that! On the day of the jump, I received a message that it couldn't be done due to strong winds, but I'm glad I didn't cancel and decided to go on another day. The instructor and the driver were both fun people, which made it even better!
初めてのスカイダイビングで緊張するかと思ってたけどそんな事忘れるくらいの素晴らしい体験でした!
当日は強風で出来ない連絡が来ましたが、キャンセルしないで別日に決行して良かったです。
インストラクターの方も送迎ドライバーさんも楽しい方で良かったです!
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/12 |
| Activity Date: | 2017/09/08 |
Reviewed by: UUu
I was able to see an unbelievably beautiful view, and it was truly a great experience. I'm glad I did it!
- The swaying while descending with the parachute was intense, and I got extremely motion sick, so I definitely recommend taking motion sickness medication if you're prone to it. I wish I had taken some...
- For the early morning group, I recommend wearing long sleeves as it can be a bit chilly.
- The staff members on the jump will take photos during the skydiving, but the distance and number of photos may vary by person!
信じられないくらいの絶景を見ることができ本当に良い経験になりました。やってよかったです!
・パラシュートで降りて来るときの横揺れが激しくて、人生最大級に酔って気持ち悪くなってしまったので、乗り物酔いしやすい方は絶対に酔い止めを飲まれることをオススメします。飲めばよかった。。
・朝早い組は肌寒いので長袖着用をオススメします。
・スカイダイビング中の写真は同乗スタッフの方が撮ってくれますが、距離や枚数は個人差あり!
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/11 |
| Activity Date: | 2017/09/07 |
Reviewed by: koutarou
I am 55 years old, and my husband is 65 years old. It's the best! It changes your perspective on life. You should definitely go for it without hesitation! My instructor kept me relaxed the whole time. I went and came back without waiting at all.
私55歳、旦那さん65歳最高‼️
人生観変わります。
迷わずやるべき!
私のインストラクターは始終リラックスさせてくれました〜
少しも待たずに行って帰ってきました。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/10 |
| Activity Date: | 2017/08/14 |
Reviewed by: Ashley
My skydiving instructor Mark made my experience an unforgettable one! Not once during the whole process did I feel nervous about the fact that I was going to jump out of a plane for the first time. He was so sweet and his sense of humor made me relax. I can't wait to go back!
| Rating: | |
|---|---|
| Packages: | 2017 - Regular Tandem Skydive [8,000ft to 10,000ft] |
| Attended as: | Families |
| Posted on: | 2017/09/09 |
| Activity Date: | 2017/08/15 |
Reviewed by: 貞子婆
When flying, it was like an assembly line. There was virtually no hesitation time like you often see on TV. I got dizzy from the turns after the parachute opened, but I wasn't scared at all during the descent.
飛ぶ時は流れ作業でした。
テレビでよく見るような、ためらいの時間は無いも同然です。
パラシュート開いてからの旋回に酔ってダウンしてしまいましたが、降下中はぜんぜん怖くなかったです。
| Rating: | |
|---|---|
| Packages: | 高度2438メートル<1名様申込> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/09 |
| Activity Date: | 2017/09/06 |
Reviewed by: sonoma
I was disappointed by the instructor's lack of enthusiasm. Compared to other instructors, the pre-jump practice was shorter, they seemed to find it bothersome, and there was no sign of proactive communication. I wanted to switch to someone else.
The skydiving experience itself was amazing. They really need to improve the training for instructors since we are entrusting them with our lives.
インストラクターのやる気のなさにがっかりしました。
ほかのインストラクターと比べると事前の予行練習も短いし、めんどくさそうだし、コミュニケーションを積極的にとる気配も無し、他の人にチェンジしたかったです。
スカイダイビング自体は最高でしたよ。
インストラクターの教育は強化した方がいいですね、こっちは命を任せているんですから。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Families |
| Posted on: | 2017/09/06 |
| Activity Date: | 2017/09/03 |
Reviewed by: gittion
I can't speak English, but the funky guys really gathered around and played with me. It was so much fun even before jumping, and although there was a briefing, we just laughed through it! About six groups boarded the Cessna together, chatting and having a great time in the sky.
Arriving at over 4000 meters in short sleeves and shorts was quite chilly! But without a care, we dove! The free fall lasts about a minute, but it feels like only 20 seconds. It goes by in a flash. I had a cameraman with me to capture the video. I feel like I wanted to perform more. I think if you imagine it beforehand, you won't regret it. Once you jump, there's absolutely no fear. It's just fun and beautiful scenery. You really feel alive in the sky. The landing is quite thrilling with its speed!
英語ができないですが、ファンキーなお兄さん達が、寄ってたかって遊んでくれます。飛ぶ前からめちゃくちゃ楽しく、講習がありますが、それも笑ってるだけで終了!6組ほど一緒に、セスナに乗り込み、ワイワイしながら大空に。
半袖、短パンで、上空4000m以上に到着。出口を開けると、まー寒い!しかし、おかまいなしに、ダイブ!1分落下ですが、体感では、20秒ほどです。あっという間です。カメラマンをつけて動画を撮りました。もっとなんかパフォーマンスしたかった感が残ります。イメージしておくと後悔しないと思います。飛び降りれば、恐怖は、全くなし。只々、楽しく、美しい景色です。空に生きている気持ちになれます。着地は、中々、スリリングなスピードですよ!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル |
| Attended as: | Families |
| Posted on: | 2017/09/04 |
| Activity Date: | 2017/08/27 |
Reviewed by: Tom Cat
Did the 14,000-15,000 feet with my wife and five friends. Worth every penny and would recommend to anyone
| Rating: | |
|---|---|
| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Couples |
| Posted on: | 2017/09/03 |
| Activity Date: | 2017/04/27 |
Reviewed by: mitaro
I signed up at Narita Airport with excitement and curiosity! However, this became the best memory of my trip! The instructor was from America and everyone was friendly and engaging, helping to ease my nerves, so I had a great time even before flying! The thrill and excitement were incredible, and the view while flying was amazing! The ocean seen from above was incredibly beautiful and the scenery was wonderful! I highly recommend it!
ノリと好奇心で出発の成田空港で申し込みました!
しかし、この旅行での一番の思い出となりました!インストラクターはアメリカの方で皆ノリ良く楽しく話しかけてくれて緊張をほぐしてくださり、飛ぶ前からすごく楽しめました!
なんといってもスリルとワクワク、飛んでる時の景色は最高!上からみる海は凄く綺麗で素晴らしい景色でした!オススメです!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/08/28 |
| Activity Date: | 2017/08/19 |
Reviewed by: Romy
Amazing experience . Staff was very helpful and really nice.I would definitely do it again
| Rating: | |
|---|---|
| Packages: | 2017 - Regular Tandem Skydive [8,000ft to 10,000ft] |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/28 |
| Activity Date: | 2017/08/25 |
Reviewed by: さおり
One of the things I wanted to experience before I die was skydiving, and I jumped with my sister. There was no feeling of "falling" like in free fall at all; the wind was so intense that I didn't know how to breathe, which made me panic a bit (I'm glad I asked about it beforehand). The view was unforgettable! If I'm invited to jump again... I will! It was a great experience!
死ぬまでに体験したいこと!のひとつだった「スカイダイビング」姉と2人で飛びました。フリーホールのような「落ちる時のゾワっと感」は全くなく、あまりにすごい風で息の仕方が分からず、焦りましたが(事前に聞いといてよかった)あの景色は忘れられません!
もう一度飛ぼうと誘われたら…飛びます!いい経験でした〜
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Families |
| Posted on: | 2017/08/26 |
| Activity Date: | 2017/08/16 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour.
However, I sincerely apologize for the discomfort caused by the instructor's attitude.
Regarding the harness, it has been reported that experienced instructors always attach it correctly. While there were no safety issues, we usually check with customers to ensure they feel comfortable with the harness and make adjustments if necessary. Unfortunately, on the day of the activity, there was a lack of communication from the instructor, and it was shared that the customer was not checked for comfort. I am truly sorry that you had to participate in the activity feeling anxious due to the instructor's handling. To prevent this from happening again, I will communicate with the tour company to ensure proper training for the instructors.
We take your feedback seriously and, together with the tour company, will strive to improve our services in the future. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、インストラクターの態度により不快なお気持ちとさせてしまったこと深くお詫び申し上げます。
ハーネスについてですが、常に経験豊富なインストラクターが正しい方法で装着していると報告がありました。
安全面に問題はございませんが、ハーネス装着時に違和感がないかどうかお客様に確認を行い調整を行うことがございますが、当日はインストラクターによるコミュニケーション不足により、お客様への確認がなされていなかったと共有がございました。インストラクターの対応により不安なお気持ちのままアクティビティに参加いただく結果となり、大変申し訳ございませんでした。再発防止のため、インストラクターの指導をきちんと行うよう催行会社に申し伝えます。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム