Oahu
The weather was perfect, but we couldn't see any whales. I was happy to have announcements in Japanese after getting on the bus, but on the return trip, there was nothing, and there were no coupons or anything for the next time in case we didn't see anything. I believe they mentioned that if we didn't see anything, we would receive a ticket to board again. What will happen with that? I returned home feeling unsatisfied. It's disappointing.
お天気は最高でしたが、クジラは見ることできませんでした。
バスに乗ってから日本語での案内もあり喜んでいましたが、帰りのバスでは何もなく、また見れなかった場合の次回のクーポン?的なものも一切ありませんでした。確か見れなかった時は再度乗船できる券をくださるとあったはず。
これってどうなるんでしょう。
腑に落ちない気分で帰国しました。残念です。
We flew with our first-grade child, and it lasted longer than we expected, which felt wonderful. The guide was very cheerful, and our child was extremely happy. At the end, they let you touch your bottom to the water's surface, so I think it's better to wear a swimsuit. If we go to Hawaii again, I would like to do it again.
小学校1年の子供と親子3人で飛びましたが、思ってたより長く飛んで、とても気持ちよかったです。
ガイドの人がとても陽気で、子供も大変喜んでいました。
最後にお尻を海面にタッチしてくれるので、下は水着を着ていた方がいいと思います。
またハワイに行くことがあればやりたいと思います。
We enjoyed the snorkel tour so very much! Our tour guide was Dan and he was very methodical through the whole process of making us comfortable in water and a short lesson for the boys. They had a whale of time snorkeling the Hanauma bay! Thank you!
Hi guys, glad you enjoyed. Hope we see you again. Dan.
I could see the whales, but they were far away, so it felt like, "Is this all there is?" However, the view of Waikiki and Diamond Head from the ocean was quite spectacular!
クジラは見えましたけど、距離が遠く、こんなもんかーって感じでしたね。
ただ沖からみるワイキキやダイヤモンドヘッドは、なかなかの絶景でしたー
Thank you very much for participating in our cruise. We are sorry to hear that you were unable to fully enjoy the whale watching, but we are very pleased that you enjoyed the views from the boat. We hope that next time you will be able to enjoy the whale watching as well. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
鯨の観測を十分にお楽しみ頂けなかった様ですが、船からの景色はお楽しみいただけまして、大変嬉しく思います。
是非次回は鯨の観測もお楽しみいただければと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
The meeting place was easy to find, and although there were some communication issues during the lesson in English, I had a great time!
集合場所もわかりやすく、英語でのレッスンでやや意思の疎通がとれないこともありましたが、楽しめましたー
I participated at 110m (the voucher stated 700ft ≒ 210m). I thought the height was 110m, but it seems that 110m refers to the length of the rope, and the actual height was probably 50m.
I'm not good with roller coasters and the like, but there was no floating sensation, and it wasn't scary at all.
The scenery is beautiful, and the staff even playfully splashed water on us, which made it very enjoyable!
110mで参加しました(バウチャーには700ft≒210mとなっていました)。
高さが110mだと思っていたのですが、110mなのは恐らく紐の長さで、高さは50mだったと思います。
ジェットコースター等が大の苦手なのですが、ふわっとする揺れは無く、全然怖くなかったです。
とにかく景色が綺麗ですし、スタッフの方がわざと水に落としてくれたり、非常に楽しかったです!!
- To do the Flowrider, you need to buy a separate ticket in front of the lockers, but there are often no people around, so you might not be able to buy a ticket (however, when I happened to catch someone there, they surprisingly gave me a ticket for free).
- There are many other comments, but it's better to have lunch early (it's also good to secure a seat early, but be careful as the seats in the back are smoking areas).
- The ice cream is of poor quality, so it's better to skip it (the paper sticks to it).
- You can't slide on the Waimea Whirl (flush toilet type) and Big Kahuna without their respective special floats, which can be confusing (the one closer to the entrance is for Big Kahuna, and the one further back is for Waimea Whirl). By the way, for the Tornado, you get the float after going up.
・ダ フローライダーをやるためにはロッカー前で別途チケットを買う必要があるが、人がいないことが多くチケットが買えないことがある(でも、たまたまいた時に捕まえたら、なぜか無料でチケットをくれた)
・他にも書き込みは多いがランチは早めにとった方がいい(席も早めに押さえた方がいい、ただし奥の方の席は喫煙席になっているので注意)
・アイスはクオリティが悪いのでやめた方がいい(紙がくっついている)
・ワイメアワール(水洗トイレ系)とビックカフナはそれぞれ専用の浮き輪でないと滑れないので混乱する(入り口に近い方はビックカフナ用、奥にあるのがワイメアワール用)、ちなみにトルネードは上に上がってから浮き輪をもらう。
I participated in multiple dolphin swim tours over consecutive days, and it's no surprise that this tour is ranked number one in popularity.
At first, during the dolphin snorkeling, I ended up at the back of the group and, unfortunately, I only caught a brief glimpse of the dolphins. However, when I honestly mentioned this while confirming whether I had seen any dolphins, they offered a second try for those who wanted it. Although the dolphins didn't come very close during that attempt, I was already satisfied just to have the opportunity. To my surprise, they changed the location and gave me a few more minutes for a third try, and I was finally able to see the dolphins swimming.
I could really feel their strong belief that "if there are dolphins there, we will definitely show them to everyone."
After the activity, the cheeseburgers grilled by the captain on the boat are absolutely delicious. If you can't eat them on the spot, you can take them home, but the freshly made ones are truly tasty.
Hawaii tends to have strong winds, and the boat sways more compared to Kerama and Ishigaki Islands. Considering the time difference and climate changes, my body felt more fatigued than expected, so even those who are usually fine with motion sickness might want to take some anti-nausea medication just in case (the placebo effect shouldn't be underestimated). On the day of the tour, just over 10% of the participants experienced motion sickness.
Also, I strongly recommend bringing the items listed outside the voucher section. Personally, I think a wetsuit rental, two bath towels, a change of clothes, anti-nausea medication, water (to take the medication before boarding), and cash are essential. Since there are places where you might get splashed, it's a good idea to take precautions to keep your belongings dry.
I wrote a lot, but I had a very enjoyable and extraordinary experience. If I have the chance to participate in another dolphin swim tour, I will definitely choose this tour again.
連日複数のイルカスイムツアーに参加しましたが、ツアー人気No.1というのは当然だと思います。
はじめイルカスノーケリングでは最後尾についたため、運悪く私だけがイルカの影をちらっと見た程度だったのですが、イルカが見れたかどうかの確認で正直に話したらさらに希望者だけのセカンドトライを行ってくれました。そのときはイルカはあまり近くに来てくれなかったのですが、そこまで行っていただいただけでも満足していました。と思いきやさらにポイントを変えて私だけ数分間サードトライをしてもらい、最終的にイルカが泳ぐ姿を見ることができました。
天候の都合等もあるかと思いますが、「そこにイルカがいるなら絶対に全員に見せるんだ」という強い信念をひしひしと感じました。
運動後、船長が船上で焼いてつくるチーズバーガーは絶品です。その場で食べれない方は持って帰れますが、熱々の出来立ては本当においしいです。
ハワイは風が強く、船の揺れも慶良間や石垣島と比べて大きくなる印象です。時差や気候の違いも含めて身体が予想以上に疲れているので、船酔いに強い人も念のために酔い止めを飲まれた方がいいかもしれません(プラシーボ効果も侮れません)。当日は1割強の人が船酔いで体調を崩していました。
あとバウチャー欄外に記載のおすすめの持ち物は本当に持って行った方がいいと感じました。個人的には、ウェットスーツレンタル、バスタオル2枚、着替え、酔い止め、水(船に乗る前に酔い止めを飲むため)、現金、が必須だと思います。場所によっては水がかかるので、荷物の中身が濡れないような工夫はしておいた方がいいです。
長々と記載しましたが、とても楽しく、非日常的な時間を過ごすことができました。またイルカスイムツアーに参加する機会があるなら、間違いなくこのツアーを選びます。
Aloha RYO,
Thank you for participating in the tour of the prestigious Dolphin University. We are all very happy that you were able to experience something you can't easily find in Japan. Every time we receive feedback that our customers are satisfied, it gives us the motivation to keep working hard starting tomorrow.
There are also manta tours available on the Big Island that you won't find on Oahu, so we look forward to your next participation.
Mahalo!!
Dolphin Office
Aloha!! RYO様
この度は名門イルカ大学のツアーにご参加頂き、ありがとうございました。
日本では中々経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
お客様の満足して頂けたご意見を頂く度に、また明日から頑張ろうと活力になります。
ハワイ島にはオアフ島にはないマンタツアーなどもございますので、またのご参加を心待ちにしております。
Mahalo!!
イルカオフィス
I searched for Hawaii OP and decided on VELTRA after reading various reviews. From the reservation stage, I felt well taken care of, and I was glad I chose VELTRA.
The morning meeting was quite early, but they provided a wake-up call, and the staff member Miyu was very pleasant and guided us throughout the day.
As for the tour itself, all the staff provided a wonderful Hawaiian hospitality experience, which was fantastic. Of course, we were thrilled to see dolphins and honu ❤️ My husband jumped into the sea and within five minutes, he cramped up in both legs and had to signal for help, and the staff came to his rescue. They were lifesavers. The weather was perfect, but the seawater was a bit cold, and since the bus had air conditioning on the way to and from the site, I think a jacket is necessary. For lunch, snacks like pineapple and hamburgers were provided, but if you're a big eater, I recommend bringing some light snacks besides bananas. I'm really glad I participated.
Hawaii OPを探して あちこちの口コミを見て読んでVELTRAさんに決めました。予約の段階から気持ちの良い対応をして頂き VELTRAさんに決めて良かったと感じました。
朝の集合かなり早かったですがモーニングコールもしてもらい スタッフさんの未優ちゃんが とても気持ち良く 1日を案内してくれました。
肝心なツアーですが スタッフの皆さん とてもハワイアンなおもてなしで 最高でした。勿論 イルカ・ホヌも見れて感激❤️ 夫が海へ飛び込み5分で両脚がツリ すぐにリタイアサインを送り スタッフさんに助けてもらいました。命の恩人です お天気は最高に良かったですが 海水少し冷たく行き帰りのバスは冷房が効いているので上着は必要だと思います。ランチにスナック パイナップル ハンバーガーが出ますが大食いな方はバナナ以外の軽食持参した方がよろしいかと…。参加して良かったです。
Thank you for your wonderful comment! At Dolphin & You, we focus on the theme of "Hawaiian hospitality," so we are truly delighted to receive such feedback. Nature shows us a different face every day, so please come back and visit us when you're in Hawaii. I believe you'll have a different experience.
嬉しいコメントありがとうございます!ドルフィン&ユーでは「ハワイ式のおもてなし」をテーマにしていますので、こんな感想をいただくと本当に嬉しいです。自然は、毎日違う顔を見せてくれますので、ぜひハワイにお越しの際は、また遊びにきてください。違った体験ができると思います。
We participated as a family.
It was a very enjoyable time for both the children and me in the best weather.
When we go to Hawaii again, I want to try parasailing!
Thank you for the wonderful memories.
家族で参加しました。
最高の天気の中、子どもたちもわたしもとても楽しい時間でした。
またHawaiiに行った時は、パラセーリングやりたいです!
最高の思い出にありがとうございました。
The view was great, but there were no whales at the end of March. I heard that they have been decreasing recently. I received a voucher for my next visit, but it's only valid for 10 months, so I can't use it. It may not be anyone's fault, but I think it would be nice to have a little more traveler-friendly guarantees.
眺めは良かったのですが、3月末の時点でクジラはいませんでした。
最近は、減っているとの話もありました。
次回利用の券をもらいましたが、10ヶ月間のみ有効なので、使えませんね。。
誰の責任でもないかも知れませんが、もう少し、旅行者にやさしい保証があると良いと思います。
Thank you very much for joining our cruise. We are very sorry that you were unable to enjoy whale watching this time. We will share your comments regarding the boarding tickets internally and use them for future reference. Thank you for your valuable feedback. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけなく、大変残念に思います。
最乗船券に付きましては、頂きましたコメントを社内で共有させて頂き、
今後の参考にさせて頂きます。
貴重なご意見有難うござました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
The crew was friendly. We saw whales nearly the whole time we were on board. The cocktails were tasty and the entertainment was great. We will do this again with our family. Next time, we will do the food option. The kids wanted to eat as soon as they brought out the food.
The price is high, but the satisfaction is also high, and I had a great time. The instructor spoke broken Japanese, but there were Japanese staff members who explained the flow until we got to the pool, so there were no problems at all. I was able to touch the dolphins more than I had imagined, and I think this is a rare experience. The only downside was that I had a long wait until the return time. Overall, it was a highly satisfying option!
値段は高いけど、満足感も高く、とても楽しめました。インストラクターの方はカタコトの日本語ですが、プールに行くまでは日本人スタッフで流れの説明もあり、全く問題ありませんでした。想像してたよりもイルカに触れて、こんな経験はなかなかできないと思います。
ただ一つ残念なのは帰りの時間まで長く持て余してしまいました。
トータルでは満足感の高いオプションでした!
The weather on the day of the tour was great, and the cruise was very enjoyable as it didn't sway at all. We saw whales several times, and dolphins swam alongside the boat, creating wonderful memories. I thought the meal would be a light snack, but it was quite substantial and delicious.
ツアーの日はお天気もよく、クルーズ中も全く揺れなくてとても楽しいクルーズでした☆
クジラも何度も出てきてくれたり、イルカが船の隣りを一緒に並走してくれたり、とってもいい思い出になりました(*^^*)食事ももっと軽食かと思っていたら、ボリュームもあって、美味しかったです☆
It was my first time at the sandbar, and the guide provided thorough explanations, making it a very enjoyable experience. I was also lucky enough to swim with a sea turtle! The timing and weather weren't great, and the water was up to my thighs, so I would like to go again in the summer!
初めてのサンドバーですが、ガイドの方も色々丁寧に説明して下さりとても楽しめましたし、運良くウミガメと泳ぐこともできました!時期と天候があまりよくなく太ももあたりまで海水があったので今度は夏に行きたいと思います!
The staff also played with us, and although we didn't leave the sandy area, we had plenty of fun. The burger meat at lunch was the most delicious I had among all the food I tried in Hawaii. During snorkeling, we saw a turtle among the corals, which scared the kids, but it was an impressive experience.
スタッフの方々も一緒に遊んでくれて砂地は出て行かなくだけどたっぷり遊べました。
特にお昼のバーガーのお肉がハワイで色々食べた中で一番美味しかったです。
シュノーケリング中にもサンゴの中から亀がいて子供達は怖がってたけど感動しました。
Unfortunately, the weather was cloudy and cold on the day of the tour, which made the conditions less than ideal, but I thought the tour itself was very good. I can only imagine how much fun it would have been if it had been sunny!
Despite the weather bringing everyone's spirits down a bit, our guide Yuki's bright enthusiasm really lifted the mood. She was amazing. Looking back, I have nothing but good memories. I realized how much the experience can change depending on the staff. (The day before, on a tour with another company, both the weather and the guide were quite gloomy and terrible.)
The travel time, time to play at the sandbar, time to observe sea turtles, and time for snorkeling were all perfectly balanced, making it a tour that never got boring. I would definitely like to participate again.
The air conditioning on the bus to the destination was freezing, but the driver didn't turn it off. I hope this can be improved. On the way back, thanks to Yuki's help, it was comfortable. Thank you.
残念ながら当日は曇天で寒くて、条件は悪かったのですが、このツアー自体はとてもいいと思いました。晴れていたらどんなに楽しかったことか!
天気のせいで皆のテンションも下がり気味だったのに、ガイド役のyukiさんの明るい頑張りで、盛り上げてもらえました。すごい力量です。帰ってきてみればよい思い出ばかりです。スタッフさん次第で、ずいぶん変わるものだと思いました。(前日別の会社のツアーは、天気と一緒にガイドも曇り顔でひどかったです)
移動時間、サンドバーで遊ぶ時間、ウミガメを観察する時間、シュノーケルをする時間、どれもちょうどよく、飽きないツアーでした。また是非参加したいです。
行きのバスのエアコンが死ぬほど寒かったのに、ドライバーさんはオフにしてくれませんでした。改善してほしいです。帰りは、yukisanの口添えのおかげか快適でした。ありがとう。
It was a wonderful experience to feel close to the dolphins! The park is not very large, and the exhibits are compact, making it easy to get around. The only downside was that there were a lot of flies in the dining area, which made it difficult to enjoy our meal leisurely, but considering it as part of nature, it was a good day overall.
イルカを間近に感じられる素晴らしい体験でした!
園内もそんなに広くなく、コンパクトに展示されており、移動も簡単でした。
食事スペースにハエが多く、あまり食事をゆっくり出来なかった点だけ残念でしたが、それも自然の一部と思えば、良い1日でした。
I had always wanted to try it someday. Finally, my long-awaited parasailing! The world up in the sky was incredibly quiet. Before I knew it, I was in the air, and it was so much fun. For those who want to try it but are scared, definitely give it a go! It will become a great memory!
いつかはやりたいと思っていました。
やっと念願のパラセーリング!
空の上はすごく静かな世界でした。
怖がっている間も無く空中へ。
すごく楽しかったです。
やってみたい。でも怖い!と思っている方!
是非トライして下さい。
良い思い出になりますよ!
This is the tour for people who like to be on there own once they get there. This is broken into two parts morning activity and afternoon activity. You have a fully narrated ride over to the North Shore telling you virtually everything about the island. Also all landmarks are pointed out. You arrive get snacks if needed. You are then dropped off at your first activity. The falls etc. Pk up time is set you meet back at bus and your off to bike,kayak,shop or lunch or whatever. Your pk up time is set for your hassle free ride back to waikiki. All fully narrated back. Worth every penny. AC was our guide and knew everything about the island. Was the highlight of our trip.
Both the shuttle service and the boat staff were very nice, and I didn't have any unpleasant experiences at all.
Parasailing was even more enjoyable than I expected, and it was absolutely the best!
I've been recommending it to my friends and everyone I meet; it's definitely an experience you should have!
送迎の方も、船の方も、とっても良い方で、嫌な思いは1つもすることなく、
パラセーリングは、期待以上に気持ちよく、最高に楽しかったです!
お友達にも、会う人会う人にオススメしてます、絶対、経験すべき!
Okay so I am reviewing with a 4 star because I was coming in expecting way more. That's my fault. It was still a fantastic activity that I would recommend to do at least once if you haven't. The view up there is great. You see nothing but blue seas.
The clouds were out, and the sea's transparency could have been a bit better, but the staff were cheerful and we had a great time. We played beach volleyball at the sandbar, and they taught us various photo poses and took lots of pictures, creating many wonderful memories! The hamburgers for lunch were very filling and delicious. My son was so satisfied that he even asked for a second helping. My daughter had an amazing experience when a sea turtle suddenly swam right in front of her while snorkeling, and I missed it, which I find quite envious. Thank you very much!
雲がでていて、海の透明度はもう少しでしたが、とにかくスタッフの皆さんが明るくて、楽しかったです。
サンドバーでビーチバレーをしたり、写真のポーズを色々教えてくれて撮ってくれて沢山の思い出をもらいました!ランチのハンバーガーは、とてもボリュームがあり美味しかったです。息子はなんとおかわりまてして大満足でした。
娘はシュノーケリングの際、突然目の前をウミガメが横切り最高だったようで、私は間に合わず羨ましい限りです。ありがとうございました!
I participated with a friend! There were about 10 participants, including couples from South America, Korea, and China, and we were the only Japanese people. There were two guys, one driving the boat and the other speeding it up, and they were very skilled at operating the boat, allowing us to fly higher than other parasailing boats. They also adjusted the height, letting everyone dip their legs in the water a bit, but it wasn't a sudden drop, so it wasn't scary at all and was really fun. They suggested taking photos, but everyone was passing around their iPhones within their groups to take pictures of each other. Despite that, the atmosphere was pleasant and friendly.
友達と2人で参加しました!
参加者は、10人ほどで、南米?、韓国、中国のカップルの方が参加していて、日本人は私達だけでした。
ボート運転のおじさん、飛ばすお兄さんの2人で、飛ばせて頂きましてが、ボートの運転がとても上手で、他のパラセーリングのボートよりも高く飛んで
いました。高低差も出してくれて、みんな脚が少しチャポンと着くように一度下げてくれたりしましたが、急な下げ方でもなく、怖くなく、とても楽しかったです。
写真も勧められたが、みんな各グループでiPhoneを渡してお互いに写真撮っていました。それでも感じ悪くもなく、いい雰囲気でした。
It was really scary, but I was glad to have a lively guide and a kind driver. I would love to do it again if I get the chance.
すごく怖かったけどノリノリなガイドさんと優しい運転手さんでよかったです。
また機会があればやりたいです。
This review is more for the Hanauma Bay. Such a beautiful place and all-around outstanding experience. I would definitely recommend a visit even if you don't plan on snorkling. I am grateful to have found this tour to take.
I am satisfied with the careful instruction provided to my 10-year-old son. He was able to ride easily, and once he could, he progressed quickly to the next level, which was efficient and seemed to bring him a sense of satisfaction. Thank you very much.
10歳の愚息を丁寧に教えて頂き満足です。
簡単に乗れるようになり、乗れたら次の段階とドンドン進んでくれて効率がよく、本人の満足感もあったようです。ありがとうございました。
We took the Lunch cruise from the Hilton Pier on Waikiki beach to see the sea turtles, it was a great time to go out onto the water. Nice short ride out to the turtle area. The crew was fantastic, very informative and friendly. Gave great instructions on how to see the turtles and one of the crew members was in the water for assistance and to answer questions. After viewing the turtles they put the sail up and we sailed a little further out to sea and that was fun and exciting. Very nice lunch buffet and a few Mai Tais also made it a great time. Clean boat, great crew, nice lunch and got to swim with the Turtles! Will definitely do this cruise again when back on Waikiki.
It takes about two hours to get to Gunstock Ranch by taking The Bus number 55 from Ala Moana. After passing by Kualoa Ranch, you will find Gunstock Ranch further ahead. There is only a sign along the road, so I almost missed the bus stop at Kamehameha Hwy + Opp 56-155. After getting off the bus and walking down the road marked by the sign, I arrived at Gunstock Ranch, where I could hear cheerful voices from a children's swimming class.
I arrived quite a bit earlier than the check-in time, so I spent some time playing with the horses and goats. After listening to the safety instructions, I decided not to wear a helmet and signed a separate waiver form. About 30 minutes into the horseback riding, we reached a hill where we could see the surrounding scenery, and Grace and Chad, who guided us, took some photos for us. The staff were very friendly and helped my mother, who doesn't understand English at all and is inexperienced with horseback riding, feel comfortable. I had a fulfilling two hours riding along a path covered with jungle-like trees on a very friendly horse, an experience I don't usually get to enjoy. I definitely want to visit again.
アラモアナから55番のThe Busに乗ること約2時間、クアロア牧場を通り過ぎ、さらに行ったその先にGunstock Ranchがあります。道路沿いからは看板が立っているだけなので、バス停である、Kamehameha Hwy + Opp 56-155 というバス停をあわや見逃しそうに・・・ バスから降り、看板が立っている道を奥に進んでいくと、子供のスイミング教室から楽しそうな声が聞こえるGunstock Ranchにたどり着きました。
受付時間よりだいぶ早く着いてしまったので、馬やヤギと戯れながら時間を潰し、注意事項などを聞いて、私はヘルメットをかぶらないことにしたので、別途既定の用紙へサインをしました。乗馬を開始すること30分、あたりの景色を一望出来る丘の上にたどり着き、案内をしてくれたGraceとChadに写真を撮ってもらいました。とっても気さくなスタッフの方々で、英語が全くわからず乗馬にも不慣れな私の母をしっかりとリードしてくれました。ジャングルのような木々に覆われた道をとてもフレンドリーな馬と進む、普段味わえない充実した2時間を過ごすことができました。またぜひ訪れたいと思います。
マハロ(ありがとう)詳細な説明をありがとうございます。これは私たちの未来のゲストにとても役立ちます。またすぐにお越しいただけることを願っています。マハロ(ありがとう)
Mahalo for your detailed description. It helps our future guests so much. We hope that you will come again soon. Mahalo
The cruise was very good, but I didn't know who to ask for the ticket that you receive when you don't see any whales, so I ended up not getting it.
クルーズとしてはとても良かったのですが、くじらが見れなかった時にもらえる券が誰に聞いたらもらえるのかわからず、結局もらうことができませんでした。
Thank you very much for joining our cruise.
We are very sorry that you were unable to enjoy whale watching this time.
In cases where whales cannot be observed, our crew makes announcements on board and issues tickets, but we sincerely apologize that the announcement was not communicated effectively.
We hope you will come again on another occasion.
All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけませんでした事、大変残念に思います。
鯨が観測できなかった場合、クルーが船上でアナウンスをいたしまして、チケットを発行いたしますが、
アナウンスが十分に伝わらなかった事、誠に申し訳ございませんでした。
またの機会に是非お越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル