All Reviews for Kid Friendly (Ages 5-7)

Our driver did a super job of pointing out points of interest and filled us in on local history. We were picked up on time and returned on time.

I was able to see dolphins. The crew on board, including the captain, skillfully found a pod of dolphins and guided us into the water. I thought they would be further out at sea, but I was surprised to find them closer to the shore. While in the water, wearing snorkeling goggles, we were signaled to "look down!" However, rather than looking straight down, we needed to look ahead at a shallow distance to see the dolphins. During that time, some people in our group couldn't see anything and the dolphins swam away without them getting a glimpse.

While it says "you can swim with dolphins," it seems that the dolphins do not come close to you. The experience felt more like watching a pod of dolphins from the water. If you want to swim with them, I think you would have a more enjoyable time at a seaside park. Additionally, repeatedly getting in and out of the water can be a bit tough for elderly people and small children, especially since the boat isn't very large.

After the dolphin experience, we moved to another location for snorkeling. We spent about 40-50 minutes there. The crew worked hard to provide us with slides and kayaks, and we were able to see sea turtles.

Lastly, I won’t mention names, but one Japanese female crew member who was with us from the pickup was quite disappointing. She was in training, and perhaps it was her first day, as she kept saying things like "I don’t know how to say in Japanese!" and "It's super amazing!"—phrases that are not commonly used in Japanese customer service. Although she played a video with safety instructions, her conversations with senior crew members and the cameraman about her dog and husband (some of which were quite vulgar, mixing Japanese and English) were distracting, making it hard to hear the video. I also wondered about the senior male crew member who didn’t intervene.

I would have preferred if such conversations were held after the tour. It seems they assumed that the Japanese participants wouldn’t understand English, but among those who attended that day, we exchanged glances, thinking, "That person is saying something incredible..." Since most of the participants were Japanese, I wished they had shown a bit more consideration.

イルカは見る事ができました。
船長さん含む船上クルーの皆さんは、慣れた様子でイルカの群れを見つけ、私達を海に入れてリードしてくれました。沖の方にいるのかと思っていましたが、意外に沿岸部にいて驚きでした。海の中では、シュノーケルのゴーグルを付けていて、look down ! 下見て！の合図で下を見るのですが、真下というよりは、前方で、浅く遠くを見ないとイルカは見えません。そうしている間に何も見えずイルカが去ってしまい、全く見られなかった人達も同じグループには数人いました。
”イルカと一緒に泳げる”とありますが、イルカは決して寄って来てくれるわけではないようです。感覚としては、海の中からイルカの群れを見る...という感じでしょうか。一緒に泳ぐならシーサイドパークの方が確実に楽しめるかと思いました。あと何度も海に入る、船に戻るを繰り返し、船も大きいわけではないので、高齢の方や小さい子供は少し辛いかもしれません。

イルカが終わったら、次は場所を移動してシュノーケリングをします。ここで40-50分過ごしました。滑り台やカヤックを出してくださり、ウミガメを見たりとクルーの皆さんはとても頑張ってくださいました。

最後に、お名前は控えますが送迎から一緒の日本人女性クルーが、とても残念な感じでした。
研修中との事でしたが、たぶんその日が初日だったのでしょうか、説明中は、I don’t know how to say in Japanese ! や、超すごいんでぇ！などとあまり日本人の接客では使わない言葉を連発し、「注意事項のビデオを流すので、よく見てください」と流したものの狭い車内の中で、彼女は先輩クルーやカメラマンに、ご自身の犬や旦那様(一部かなり下品な内容を日本語と英語を混ぜて話されていて不快極まりないです)の話、今日これ終わったらうちに遊びに来ない？などと、積極的に話しかけ、その声が邪魔になりビデオの音声なんて聞こえませんでした。それを注意しない先輩男性クルーもどうなのか...。
そういうお話は業務中でなく、終わっかてからしていただきたかったです。ツアーに参加する日本人は全く英語がわからないと思われているのでしょうが、その日に参加した人達の中で、「あの人、すごい事話してるね...」と顔を見合わせていましたよ。日本人参加者がほとんどのツアーなのですから、もう少し配慮をしていただきたかったです。

It was good but wasn’t much to do other then go from Hut to Hut and a lot of them were full and did not get to see.

Since it was the last day for whale watching registration, I can only say that it was disappointing to just get on the boat. I wish I had gone during the breeding season when we could have definitely seen them. It's just one word: disappointing.

ホエールウオッチング最終日受付ということもあり？ただただ、船に乗っただけで、残念としか言いようがありません。確実に会える産卵期にすればよかったかと。残念の一言です

I had prepared myself because someone mentioned that the whales appear small. Indeed, they seem very far away. There aren't any boats that can get close, so it can't be helped, but you can still see them properly. It's impossible to take pictures with a mobile camera because they are too far away. Even when zoomed in the most, it looks like this. Keeping that in mind, I think it's a good cruise to join.

鯨が小さく見えると書いていた方が居たので覚悟はしていました。
やっぱり、すごく遠くに見えると言う感覚です。
近くに行ける船がないからしかたないですが、ちゃんと見れます。
携帯カメラでは遠すぎて撮影は無理です。
1番ズームにして撮影してもこんな感じ。
それを頭において、参加すればいいクルーズだと思います。

I think this is about it... However, my eldest son and daughter experienced skydiving the day before, so their satisfaction levels were completely different...

The staff seemed to be casually talking in English with the music volume turned up, which felt a bit off...

Also, it was unfortunate that the weather was bad (・Д・)

I don't think I will repeat this experience.

こんなもんかな…とは思いますが…
前日に長男と長女がスカイダイビングを体験しているので、満足度が違い過ぎて。。。

スタッフも音楽のボリュームをあげて英語で会話しているのが、テキトーにやってるようで…
なんだか感じが悪かった。

あとお天気が悪くて残念(・Д・)

リピートはしないと思う。

On this day, there was such heavy rain that even the locals were surprised, but I participated in the tour as scheduled. It was cold, but I somehow managed to enjoy myself. The barbecue was buffet-style, and both the chicken and beef were more tender and delicious than I expected.

この日は、現地の人もびっくりするくらいの大雨でしたが、ツアーには予定通り参加しました。
寒かったけど、なんとか無理やり楽しんだ感じです。
バーベキューは ビュッフェ方式で、思っていたより鶏肉も、牛肉も柔らかくて美味しかった。

I might have needed to mention this beforehand, but if I was expecting a title like "Enjoy the Ranch with a Course That Suits You," there was no level check or inquiry about my preferences; it was just a slow, straightforward walk.

事前に言っておかなければならなかったのかもしれませんが、「あなたに合ったコースで牧場を満喫」というタイトルを期待していたら、レベルチェックも希望を聞かれることもなく、ただ淡々とゆっくり歩くだけでした。

This whale watching trip was the highlight of our week long vacation on Oahu! I will recommend this whale watching trip as a most do for anyone going to Hawaii! Food was excellent; the onboard naturalist was great and the boat and crew were first rate.

Unfortunately we did not see any whales - they did offer a free return trip but we did not have the time to take this offer up.

I understand it is a gamble - but the weather was very bad and windy - locals told us that when the water is that rough you tend not to see whales - maybe they should have given us option prior to boarding.

Thanks.

It was 110 meters high, but it was a very enjoyable experience.
Actually, there was a mishap where I couldn't meet the staff at the meeting point, but they handled it properly afterward, so I felt reassured.

高さ110ｍでしたがとても楽しい経験でした。
実は待ち合わせ場所でスタッフと合えないハプニングもありましたが、
その後の対応もきちんとしてくれたので、安心です。

I was able to see the whale, but it felt a bit pointless because it was too small. I think it's better to be prepared for a little seasickness since it moves at a right angle to the waves.

くじらは見れましたが、小さ過ぎてあまり意味はなかったような気がします。波に直角に動くので少し酔うことは覚悟した方が良いと思います。

It was less scary than I expected, and while flying, it felt like time had stopped, which was a strange sensation. The ocean was beautiful, and it became a wonderful memory of Hawaii. The instructor was very energetic and made it a lot of fun.

思ったよりも怖くなく、飛んでいる間は時が止まったかのような不思議な感覚でした。海も綺麗でハワイのいい思い出になりました。インストラクターの方もテンションが高く、盛り上げてくれてとても楽しかったです。

My son and I just did the 90 minute scenic tour. It was his first time and it was absolutely fantastic! The whole trail was very smooth and the view was breathtaking like no other. Our wranglers were very knowledgeable about the trail and very attentive. My son who is 8 absolutely enjoyed the ride and had no problem riding this trail. Definitely a ‘must activity’ at Gunstock Ranch!

Our guide was cheerful, efficient (this is important when getting novices into a wetsuit!), and informative. She asked us what we wanted to see, and when my daughter said turtles, she took us straight to two turtles after an introductory snorkel lesson. This was my second trip to Hawaii, and I was so glad I finally took a lesson. For the next week, I was able to finally relax, enjoy, and see a lot of interesting sea life. The snorkel at Haunama was spectacular also.

I wasn't able to swim as well as I thought during my first snorkeling experience, but they taught me very kindly, and I was able to enjoy it.

Hanauma Bay was also very beautiful, and I am very satisfied.

The photos were really beautiful, and I took a lot of them. Since returning to Japan, I often reflect on the experience! Thank you very much.

はじめてのシュノーケルで、思ったよりも上手く泳げなかったのですが、とても優しく教えて下さり、楽しむ事ができました。

ハナウマ湾もとても素敵で、とても満足しています。

写真もとても綺麗で沢山とっていただいて、日本に帰ってきてからも、よく思い返してみています！ありがとうございました。

The sunset was the goal, but due to bad weather, we couldn't go out into the bay. I didn't have high expectations for the food, but it was not delicious at all. It felt more like just having a meal inside the boat rather than a sunset dinner cruising experience.

サンセットが目的でしたが天候悪く湾の外に出られませんでした。料理については期待はしていませんでしたが全く美味しく有りませんでした。サンセットディナークルージングでは無く舟の中で食事だけした感じです。

We couldn't see the whales due to heavy rain.

The warranty period is until the end of April.
Our family is scheduled to return the next day.

At the very least, the warranty period should be free‼️

I will never participate again.

大雨でクジラは見れず

保証期間は、四月いっぱい
次の日に帰国予定の我が家

最低でも、保証期間はフリーにすべき‼️

二度と参加しません。

Since I was planning to go to the North Shore in the afternoon, I chose this plan without a shuttle service. I arrived by rental car, and although there was no bench at the meeting point "Deli," the local staff were accommodating, so it wasn't a problem. I was worried about whether the tour would proceed due to the rain in the morning, but we only experienced a delay in preparation because of the rain, and we departed 15 minutes later with two boats. Everyone was Japanese, and it seemed that many participants were those who had taken the shuttle from Waikiki. Perhaps there was a Japanese-speaking guide. Despite the rain getting stronger at times, I didn't feel seasick, and we were able to see both sea turtles and manta rays. The water at Sandbar was about knee-deep, but I was very satisfied that we could land there. I didn't have high expectations for snorkeling, but there were life jackets available, so it was completely fine even if you couldn't swim. There were about 40 people swimming in lines along the coral reef, and since the time was limited and we swam the same route back and forth, it was crowded. My child was more concerned about bumping into the feet of the person in front or hitting the coral rather than looking at the fish, so it might have been better to wait on the boat. The participants were obedient to the instructions of the two Japanese female staff members, but one was kind while the other couldn't hide her condescending attitude. At the very beginning, when assigning guests to the boats, it seemed they didn't grasp the number of people who weren't participating via the shuttle bus, or perhaps their Japanese was actually limited. They acted arrogantly as if there were customers boarding without permission after exceeding the boarding limit, and after a debate about what was said, one of them yelled in Japanese, "Isn't it enough to just apologize?!" and then continued to assert herself in English towards her busy colleague, treating us as if we were completely at fault, which made for a rather strange experience in Hawaii. If there were English speakers present, that behavior wouldn't have happened. However, I have great respect for the local staff who worked hard without showing any displeasure in the rain. It seems there are no showers at the port, so I think it's better to prepare to return in wet swimsuits with towels and warm clothing. You can leave your belongings on the boat, but since there are no waterproof bags, it's also good to prepare for that.

午後にノースショアへ行く予定だったので、送迎ナシでこのプランを選びました。レンタカーで到着し、集合場所の「Deli」のベンチはなかったですが、現地のスタッフが対応してくれて問題なかったです。朝から雨で催行されるのか不安でしたが、雨で準備が遅れただけで二船で１５分後に出航しました。全員日本人で、ワイキキからの送迎による参加の方が多かったようです。もしかしたら日本語ガイド付きだったのかもしれません。ときおり強くなる雨の中、酔う事もなく、ウミガメもマンタも見られて、サンズバーは膝ぐらいでしたが、上陸出来て大満足です。シュノーケリングはあまり期待してなかったのですが、ライフジャケットがあり、泳げなくても全然大丈夫です。４０人ぐらいでサンゴ礁に沿って数列で泳ぐ形でしたし、時間も限られ往復同じ経路を泳ぐため混みこみで、前の人の足があたるか、サンゴに足が当たるかに気をとられ、魚を見るよりそちらを気にして子供は怖がっていました。船で待っていても良かったかもしれません。参加者の皆さん、素直に二人いる日本人？女性スタッフの言うことに従っておられましたが、一人は親切、一人は上からな態度が隠せないスタッフでした。最初どちらの船に客を割り振るかの時点で、送迎バスで参加していない人の人数を把握していないのか、日本語が実は不自由なのか、乗船制限を超えて割り振った挙句、勝手に乗り込んでいる客がいるかのように横柄に振る舞い、言った言わないの水かけ論の後、謝ればいいんでしょ！と日本語でわめき、その後も忙しく準備している同僚に対し英語で自己主張し、こちらに全部非があって、完全に変な客扱い・発言で、ハワイに来て違った意味で興味深い体験でした。英語圏の人がいたらあの振る舞いはないでしょうね。でも雨の中嫌な顔一つ見せず頑張っていた現地スタッフの方たちの働きには頭が下がりました。港にはシャワーがない様子なので、タオルや防寒具など濡れた水着のまま帰る準備をしておいた方が良いと思います。荷物は船に残しておけますが、防水バッグ等はないのでそちらの準備もしておくと良いです。

It was raining in the morning, and the venue was changed, making it very difficult for non-staying guests at Hilton Hawaiian Village to find the location! However, while wandering around, we noticed more and more groups who seemed to be lost like us, and we all searched together, which eased our anxiety. Among them, a family from NJ seemed to be staying in the tower with the ballroom after the change, and although it was unrelated to the show, the concierge we asked at the hotel was not very helpful. The venue felt like a large wedding hall and had a smaller number of attendees, but we had seats in the front center, where we could closely watch lei-making and even get temporary tattoos done by magicians. The children had a great time as well. They came to our seats to take drink orders for three rounds, and we were allowed to go to the buffet first, with both the food and desserts being delicious. The show started quite early, so I was very grateful for the priority seating. Of course, we got to see an impressive show, and even though the rain in Hawaii had us feeling a bit down, we enjoyed a fun night with a fire show by three masters.

朝から雨が降っていて、場所が変更されての開催でしたが、ヒルトン・ハワイアン・ビレッジ非滞在者にはとても場所が分かりにくい！！しかし、うろついている間に、同じような迷子？グループが増えていき、みんなで探して不安がまぎれました。なかでもNJからお越しのご家族は、変更後のボルルームのあるタワーに宿泊していたらしく、ショーとは関係ないですが、質問したホテルのコンシェルジュが頼りなかったです。会場は大きな結婚式場みたいな感じで人数も少なめな感じでしたが、前方中央席で、近くでレイ作りや、マジックで入れ墨？を書いてくれたり、子供も多いに楽しんでいました。ドリンクも三杯分、きっちり席まで聞きに来てくれたし、バッフェも優先に取らせてもらえて、料理もデザートもおいしかったです。ショーは結構早く始まったので、優先で取れるのは大変ありがたいと思いました。もちろんばっちり迫力のあるショーが見られたし、雨のハワイではテンションも下がり気味でしたが、三人のマスターによるファイヤーショーも見られて、楽しい夜になりました。

Great time, great scenery, and very well run tours.

I arrived at the meeting place 10 minutes late due to a misunderstanding about the meeting time. Naturally, the bus had already departed, so I took a taxi. It cost about 10,000 yen, so let's make sure not to be late for the bus next time.

The locker fee allows for multiple openings and closings in one day, costing $18 (to be honest, it's expensive).

The lunch set (without drinks) had about five options and was around $10. We went to buy it around 2 PM, so it was not crowded. Although we only had about five hours, we were able to see everything and were satisfied.

There are showers and changing spaces next to the restroom.

集合時間 まさかの勘違いで10分遅れて集合場所へ行きました。当然ながらバスは出発 タクシーで向かいました。10000円程かかったので
バス時間は遅刻しないようにしましょう~
ロッカー代1日何度も開け閉め可能 大18ドル （ハッキリ言って高いです）
ランチ セット（飲み物なし） 5種類程が 10ドル位 私達は時間をずらし2時ぐらいに買いに行ったので 空いてました。５時間位の時間でしたが
充分回りきれましたし 満足でした。
トイレの横にシャワーと着替えスペースあり。

I definitely want to participate again! It was great to see dolphins and turtles up close. The instructors were all fun, and I enjoyed the travel time as well. This became my favorite memory from my 7-day trip to Hawaii, and I want to recommend it to my friends and participate again.

After snorkeling, I had a great time playing on the slide and dancing with the staff. Everything was wonderful. The day I went was sunny, but it got a bit chilly when I was in the shade after coming out of the water. Since it was an early morning tour, I still had time to play in the ocean afterward. The photo and video sales were about 10,000 yen for one family. They also sold trainer T-shirts on the bus. Thank you to the staff for a fun half-day!

‼️とにかく 又参加したい‼️
間近でイルカ 亀に会えて とても良かったです。
インストラクターの皆さんも楽しい方ばかりで移動時間も楽しめました。今回のHawaii5泊7日の中で1番の楽しい思い出になり 友達にもススメたいし 又 もう一度参加したいです。
シュノーケリング後 滑り台で遊んだりする時間
スタッフさんとダンスする時間 全部良かったです。僕が行った日は晴れていたのですが 海から上がって陰に居たら寒かったです。朝早くのツアーなので 帰ってからも海で遊ぶ時間ありました。写真・ビデオ販売が希望者には1家族で1万円程でした。トレーナー Tシャツ販売 バス内であります。楽しい半日スタッフさんありがとうございました。

Since it was April 1st, I wonder if the whale season had already passed, as I couldn't spot any. It's disappointing.
However, I was able to see parasailing from the boat, and I enjoyed lunch while cruising, so that was nice.
Lunch was a buffet style, and I made my own ham sandwich, which was delicious along with the fruit.
It would have been amazing to see even a little bit of whales; I'm really disappointed.

4月1日だったので、くじらの時期を過ぎてしまったのか、発見できませんでした。残念です。
船からパラセーリングが見られたし、クルージングしながらランチが食べられたので、まあいいかな。
ランチは、バイキング形式で、自分でハムサンドイッチを作って食べました。フルーツもあって美味しかったです。
少しでもくじら見れたら、最高だったのに、本当に残念です。

I participated with my 5-year-old and 3-year-old daughters. At first, they were a bit scared, but by the end, they were going up to touch the dolphins on their own and seemed very satisfied. We even got a photo of them kissing a dolphin, which I think made for a really memorable experience.

5歳と3歳の娘と参加しました。最初は恐る恐るでしたが、最後は自分からイルカにタッチしに行くようになり、大満足の様子でした。イルカとのキスの写真も撮れて、すごく思い出に残る経験ができたと思います。

The staff were kind, friendly, and funny.
There was a team of about 10 people, and we skied down 6 runs, and I was in a mixed team of Japanese and American members.

Thank you, Terry and Liz!

It's basically like being in a forest, so it was humid after the rain the day before, and it might be a good idea to bring insect repellent.

The kids weren't scared at all, and the parents were a bit nervous at first, but we had a great time.

スタッフも優しく、親切で面白い。
10人ぐらいのチームで6本滑走するのですが、私は日米混合チームでした。

テリー、リズありがとうー。

基本森みたいなところなので、雨上がりの翌日で蒸し暑く、虫除けを持って行ったほうがよいかも。

子供は全く怖がらず、親は最初びびってましたが、楽しかったです。

There are individual differences, so I can't say for sure, but even someone like me who is not good with heights enjoyed it. The conversations are all in English, but the staff are all kind and teach you with gestures, making it a refreshing activity that leaves you smiling.

個人差があるので一概には言えませんが、高い所が苦手の私でも楽しめました。
会話は全て英語ですが、スタッフの方は皆親切で、ジェスチャーを交えて教えて頂けるし、スカッとして笑顔になれる新感覚のアクティビティです。

The meeting point expression is unclear as "near the parking lot." It would be better to indicate "here" since there is a small hill in the harbor. Parasailing was fun. It was quiet up in the sky, and the view was amazing. Please be careful of seasickness; my kids were down for the count in the second half. The staff was also entertaining and great.

集合場所の表現が駐車場付近と分かりにくい。
ハーバー内に小山があるのだからココと表示した方がいい。
パラセーリングは楽しかった。
空の上は静かで眺めは最高でした。
舟酔いに気を付けて下さい、我が家の子供達は後半ダウンしてました。
スタッフさんも面白くて良かったです。

I was a bit worried about the online reservation, but the staff was very pleasant, and my family of six was able to fully enjoy the wonderful sky and sea of Hawaii. Thank you very much. I also think the pricing is in the best range.

ネット予約で少し心配でしたが、スタッフがとても感じがよく、ハワイの素晴らしい空と海を家族6人とも満喫することができました。ありがとうございます。金額設定もベストな価格帯だと思います。

It was pouring rain from the morning, and with a storm approaching, the staff themselves mentioned it. Given the strong winds and high waves, I thought it was understandable that the activity in Waikiki was canceled, but it went ahead anyway. By the time we reached the point, my child became scared and seasick from the rough waves, so we ended up canceling on our end.

In Japan, wearing a life jacket is mandatory when boarding a boat, but is it just a recommendation in Hawaii? The waves were high, and our bodies were bouncing up and down inside the boat, but life jackets were only worn while attached to the parasailing sling.

On the way back, we had to switch to a rubber boat in the rough waves, of course without life jackets. I thought if we fell into the sea, my child would definitely be in danger.

The pricing is based on height, but we were the only ones who made a reservation based on height. There were three other Japanese families on the same boat, but it seems they did not make height-based reservations.

I believe the company went ahead with the activity despite the bad weather because canceling from their side would incur a refund. It may sound harsh, but it felt like they were aiming for cancellations from the customers' side.

While we were parasailing, our family was at a hotel in Waikiki, and they said that parasails went up only once before immediately coming down, and that was it for the day.

While this company might be fine in good weather, I encourage you to have the courage to cancel without a refund in bad weather. Even so, if you choose to participate, it is at your own risk.

朝から土砂降りでストームが近づいているとスタッフ自身が話している中、強風だし海も波が高くワイキキではやっていなかったので中止で仕方ないと思っていましたが、決行されました。ポイントに着くまでに子供が恐怖心と荒波で酔ってしまい、結局こちらからキャンセルしました。

日本では船に乗船時は救命胴衣装着は義務ですが、ハワイ州は努力義務なのでしょうか？
波が高く、ボート内で体が浮き上がるくらい上下しましたが救命胴衣はパラセーリングのスリング装着中のみです。

帰りもゴムボートに荒波の中乗り換えさせられました。もちろん救命胴衣無しです。
海に落ちたら、子供は確実に死んでるなと思いました。

高さで料金設定されてますが、高さで予約したのはうちだけでした。
同じボートで日本人3組でしたが、他の方は高さでの予約はしなかったそうです。

会社側からキャンセルすると返金が発生するので荒天でも決行したのだ思います。
言い方悪いですが、客側からのキャンセルを狙ってる様な感じもしました。

私たちがパラセーリングに行っている間、家族はワイキキのホテルにいましたが、ワイキキでは一度だけパラセイルが上がってすぐに落ちて、それきり引き上げて行ったそうです。

晴天時はこちらの会社でも問題ないかもしれませんが、荒天時になった場合は返金なしでもキャンセルする勇気を持ってください。
それでも参加する時は自己責任です。