Oahu
Just did the Snorkel and Sunset dinner cruise. I would definitely do this again. The. Staff was absolutely awesome and very very patient. I sometime feel very constrained with all the rules but the staff did a very good job explaining why they have to do what they do to keep all of us safe and still have the best time. The music was great, the food was wonderful. And everybody on the boat seemed to have a good time. Oh and the sunset on the water was epic. I highly recommend this to all!
I participated in this tour with my daughter who lives in Hawaii. It is stated that lunch is included in the tour, but currently, it is not. I confirmed with the staff whether lunch was included, and they said it is available for purchase at an additional cost. Also, there was no explanation about the whales in either English or Japanese.
I didn't have high expectations for lunch based on past comments, but since lunch is not included, I feel that other tours would have been better. (It's not good to have misleading information...) The main purpose of this tour, which was to see whales, was fulfilled as we were able to see them multiple times, so that was good.
Regarding infection control measures, there was no confirmation of vaccination or presentation of negative test results. The staff wore masks, but all the passengers were not wearing masks. It's best to think that this is the current situation in Hawaii. Additionally, many tourists are coming from the mainland United States, where overseas travel has become difficult. There were a lot of people on this tour as well. I thought we were the only Japanese and Asians there.
ハワイ在住の娘と参加しました。
こちらのツアーは昼食付きと記載されていますが、現在はついていません。スタッフにもついていないんですか?と確認しましたが、昼食は有料で購入との事でした。また、クジラについての解説は英語、日本語ともにありませんでした。
過去のコメントから昼食への期待はあまりしていませんでしたが、実際に昼食がついていないのであれば、他のツアーの方が良かったなーと思いました。(嘘の記載は良くないですね...)
このツアー1番の目的である、鯨は何度も見ることができたので良かったです。
感染対策に関しては、ワクチン接種確認も陰性証明書提示もありません。スタッフはマスクをしていますが、乗客はみなノーマスクです。それが今のハワイの現状だと思った方が良いです。それと、ハワイは海外旅行ができなくなったアメリカ本土からたくさんの観光客が来ています。このツアーも大勢の方が乗船していました。日本人、アジア人は私たちだけと思いました。
Dear Barney,
Thank you very much for your recent use of our services. We are delighted to hear that you were moved by the whales.
Thank you for your feedback regarding lunch. Upon checking, I found that it was not included in the tour. I sincerely apologize for the inconvenience caused by the error in the tour page description. Although you compared it with other tours and booked this one that included lunch, I deeply regret that it left you feeling disappointed on the day of the tour.
We have corrected the description you pointed out. To prevent similar inconveniences in the future, we will strive to improve our services.
Thank you for your understanding.
Best regards,
VELTRA
バーニー様
この度はご利用いただき誠にありがとうございます。
クジラには感動していただけたようで、嬉しく思います。
昼食の件、ご指摘ありがとうございます。
確認させていただきましたところ、ツアーには含まれておりませんでした。
ツアーページの記載ミスにより、ご迷惑をかけして申し訳ございません。
他のツアーと比較していただいたうえで昼食が付いているこちらのツアーをご予約いただいたものの、当日は残念はお気持ちにさせてしまいましたこと深くお詫び申し上げます。
ご指摘いただきました記載につきましては、修正させていただきました。
今後同様のご迷惑をおかけしないためにも、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA
Love the musics and fun, many activities …………………………
AMAZING EXPERIENCE. Totally enjoyed my birthday. I would definitely do it again.
Mahao for spending birthday time with us. Hope you have many memories!
I recommend it not 100% but 1,000,000% and believe me that they are not paying me for these letters that I write, good organization, punctual, very clean, everything
My teen boys and husband had a blast on the jetskis! I watched safely from the boat with my infant daughter. The crew was awesome! Check in was quick (we signed our waivers before arrival). The guys hosting our event were awesome and kind to our family. I would recommend this event!
We do have the best staff on the planet! Mahalo for spending time with us!
Had a great time! Amazing Crew! Great activities! Live Music was excellent!
Very we enjoyed a lot my kids had fun food was good dance was good very nice
The Luau was a nice night out. If you are going a couple of tips: 1) opt in for the bus transportation. The site is about an hour from Waikiki in an industrial park. 2) Get the VIP seats. We were seated right next to the stage and received a photo and 3 free drinks. The stage show was excellent and authentic. The food was hit or miss. It was served cafeteria style where you had to go in a serving line like a cafeteria. The pork was 5 stars, while the rest of the meal was 3 stars. Overall, a nice evening next to the ocean (Excellent Views).
Aloha John, Thank you so much for choosing our luau, and so happy to hear that you had a nice experience. We feel the bus transportation is the best option, it may be a long ride getting there, but safer on your return if you're going to enjoy a few cocktails. Our VIP, or Plumeria Luau package was a great choice, with the extra amenities, 3 drink tickets, and the souvenir photo, as well as the Premiere seating! We appreciate you taking time to share your experience with us, and hope you will share your beautiful photos with your friends & family! Mahalo, Germaine's Luau
The crew was so welcoming and sweet! I’ve been to Hawaii almost 10 times but this was my first time at the Sandbar. It is really nice if you also just want to enjoy the water and beautiful weather. The activities are a bonus. I lost my earring and they literally snorkeled for about 20 min and actually found it. Super cool people :) I will definitely be back, hopefully next time w family and friends.
My husband and I had a great experience on this cruise! The music was awesome and not to mention being able to enjoy water activities for a few hours. Would definitely do this again and we strongly recommend.
We had such a great experience on this cruise. The staff was on top of it. The meal was great, the entertainment was outstanding! My husband and I had a wonderful time. We strongly recommend.
I had such a great time, got some good drinks with us and awesome entertainment with the live music covers. Lovely staff and extremely helpful.
Definitely would recommend to bring extra mixers for whatever liquor you bring in a plastic bottle. They don't allow glass and the only drink options are water and orange tang. Outside of that i had an amazing time and met some pretty nice folks.
We had the absolute best time on our tour. Guides were super fun and really knowledgeable about hawaii, the history, local fun facts and recommendations, an all around amazing experience. Would highly recommend this to anyone and would love to even go again our next time I’m Oahu!
Our family of 6 had a blast on this event! We booked the full package with banana boat and bumper tube add-on for our teens and just a standard package for mom and dad + an infant. There was plenty to do for all ages! We laughed and enjoyed watching the kids tackle the watersports. The waters were calm enough for my infant daughter to enjoy a dip. Life jackets are provided in all kinds of comfortable sizes. There was plenty of time to spare! The crew is lovely. Everyone was so kind and welcoming. The live music was very much appreciated and performed by a talented duo.
I highly recommend this event!
Fantastic ride - great whale sightings. Convenient shuttle.
We had a very enjoyable trip near Waikiki to view fish and turtles. Our captain and guide were extremely knowledgeable and friendly. They knew where to take us to look at the animals. They provided lots of information about the fish as well as the area near which they were found. They were also very helpful with taking pictures with great backgrounds. The timing was just about right--not too long bringing on boredom in younger patrons, and not too short with no opportunities to actually see the animals in their natural habitat. It was a good experience for our entire group.
It was an amazing experience! The sandbar is such a unique and beautiful location making it very memorable. The staff were very attentive and made it a safe and super fun time. Lots of activities that you can do and there's enough time to do everything. I highly recommend this trip. I went with my significant other and we really enjoyed it, but we also would highly recommend going with a group of friends.
Thank you Dolphin quest!!My favorite sea animal and it was awesome to get lose and personal with them!
beautiful day on the water with family!! they have so many activities to fill the day
This was a surprise for my son. Being on a Jet ski was very fun for the both of us. The crew and cashier's were so nice. They helped with making this first experience one he and I will never forget
Mahalo for making birthday memories on beautiful Mauanalua Bay at H2O Sports Hawaii!
This luau is an absolute MUST! Everyone was so welcoming and put on the best show! You have a chance to learn about Hawaiian culture and the comedy intertwined into the performances kept us rolling with laughter. The whole family helps with the performance and you can absolutely tell that they love what they do. It was the most fun that we had here in Hawaii! The food was delicious, as well! Highly recommend!
Aloha and mahalo to you! to say we are an "absolute must" is indeed heart-warming. Please be assured that we will keep your kind words to heart to be able to always be at our best during the luau - we are sooo thrilled to have had you as a guest and we are hoping to see you again when you're back. We couldn't be any more thankful to you for your review. Mahalo, we really really hope to see you again! ^__^
This was exactly what I needed to do for a spring break morning after a stressful half semester. The staff were super friendly. I really appreciate that the SUP boards and kayaks were available for anyone to use at any time, as well as that we were not required to give up our kayak after any given period of time. We ended up spending most of our time floating and paddling. The reef is also great for snorkeling, with some unusual sea cucumber things I hadn't seen elsewhere in Hawaii.
This was a fun half day trip. Parking is free which is a plus. It's great for big groups, newcomer's to Hawaii and families with kids. The sand bar is shallow, so it's easier on non-swimmers. The equipment was in good condition and clean. The staff was great and very helpful. It's BYOB and food so that's a treat and you're not locked in to some random meal that you don't like. Spend the extra money for the Tube Ride, it's worth it. The entertainment is wonderful and legit! There is so much local talent in Hawaii and it was a pleasure to have see some. We did the morning boat and my teenagers loved it and it was just enough time for them to be able to get back and surf in the afternoon. I highly recommend this excursion and like any industry, tipping is always a great way to show gratitude.
It was so much fun with just a little glitch (they didn’t tell us our lunch was there and we have been waiting). But it was a great experience!
Thank you to all the staff who looked after everyone’s safety!
Mahalo!!
We had the best time ever!!
The staff was so kind, professional and fun!
They celebrated and cheered on our success with us.
We had personal attention the entire time.
My children are 14 and 10, they both gained so much confidence out there on those waves.
The photos they took were priceless.
We booked a second day during our vacation
Beautiful sights all throughout the tour! I would do this again and recommend
Such a fun experiece seeing the crystal clear Waikiki waters from above!
First time seeing Pearl Harbor and it was extremely worth it. This tour is nice because you get to see the Punchbowl Cemetery as well
Awesome experience! Thankful my family had a great time here!