Oahu
We have never parasailed before so we were v scared in the beginning. The two captains -- Jason & Kevin -- were awesome, n assured us we'll want to do encores after this. Boy were they right! Me & my teenage son went 8 mins on the 800 ft line & had a gr8 time. Waikiki never looked more beautiful!! We both were on cloud 9...literally! The climax was an icing on the cake, when we asked to be slightly dipped in the ocean before landing back on the boat. The pix that they took were well worth the extra $30 we paid. Even on choppy waters, Jason took crisp close-up shots...when we were almost over 200 ft in height. I highly recommend this for everyone!
I participated alone. Since I have experience, I inquired in advance whether I could choose a rental surfboard other than a soft board, and I received a response that I could choose either a soft board or a regular longboard (11 feet). When I arrived at the shop and mentioned this, a Japanese male coach abruptly responded, "Who said that?" in a confrontational manner. He also said, "If you have experience, you should just rent a board," which left me feeling very frustrated. I had hoped to only have a guide, but due to various circumstances, I applied for the school... Even when I asked other questions, he showed no willingness to listen and maintained an attitude of "just do as we say." It was disappointing because the responses from the other coaches were not bad, but overall, my impression is the worst. I never want to see his face again. I don't think he is suited for customer service.
一人で参加しました。
経験があるので、事前にレンタルのサーフボードをソフトボード以外も選べるのか問い合わせたところ、ソフトボードか普通のロングボード(11フィート)を選べるとの返事がありました。
ショップに到着し、その旨を聞いたところ日本人の男性コーチが「そんな事誰が言った?」と
いきなりのケンカ腰での返事。
「経験があるのなら、レンタルボードすればいいでしょ」との発言もあり、非常に憤りを覚えました。こちらもガイドのみを希望したかったのですが色々な事情でスクールを申し込んだ訳で・・・
他の質問をしても、彼は全く聞く耳を持たず「こちらの言うとおりにしろ」という態度を取るばかりでした。
他のコーチの対応は悪くなかっただけに残念ですが、全体の印象としては最悪です。
もう二度と彼の顔を見たくありません。接客業には向いてないと思います。
Dear Fujita,
I sincerely apologize for the unpleasant experience you had at our shop.
Regarding this matter, I agree with your comments. I will issue a strict warning to the instructor and provide them with additional customer service training.
If you happen to visit Hawaii again and wish to enjoy surfing, I would like to offer you private lessons with other staff at no charge.
Additionally, we will provide a 50% discount for lessons with a professional surfer.
I understand that after having a negative experience, you may not want to return, but I would be delighted if you could visit us again.
Once again, I am truly sorry for the unpleasant experience you had.
Thank you.
Fujita様
このたびは 当ショップにて 不快な思いをさせてしまい 申し訳ございませんでした。
この件に関しましては、お客様のコメントどおりです。
インストラクターには 厳重注意するとともに、 再度 カスタマーサービストレーニングをさせていただきます。
もし 再度ハワイに来ることがあり、 サーフィンを楽しみたいとお思いでしたら
プライベートレッスンを再度 他のスタッフと受けていただけたらと思います(料金は発生いたしません)
また プロサーファーとレッスンを50%オフ させていただきます。
一度いやな思いを されると もう足を運びたくないかもしれませんが
もしよろしければ 再度 お越しいただけると うれしいです。
今回は 本当に不快な思いをさせてしまい 申し訳ございませんでした。
Thank you
Time of my life! Everything was so smooth. I was nervous for take off and landing but it was effortless. Absolutely stunning. Would do it over and over again!!
I participated with my sister. Since neither of us speaks English, I was a bit anxious that we could only understand the instructions through feelings. However, the captain was cheerful and communicated with gestures, which allowed us to have a great time! We were able to communicate with other foreigners on board through gestures, and although there are many Japanese people in Hawaii, we could still experience a sense of being abroad.
I was unsure about how high we would go while parasailing, but even at 90 meters, it was totally manageable! The ascent and descent were slow, so there was no feeling like a roller coaster, allowing us to enjoy the scenery and even take pictures.
The price is a bit steep, but I would definitely want to do it again when I come to Hawaii!
妹と参加しました。
2人とも英語が喋れないので、注意事項などを説明して頂いてもフィーリングでしか分からなかったのが、少し不安でした。
しかし、船長さんも陽気で、身振り手振りで教えてくれるので、楽しく過ごすことができました!
一緒に乗った外国人の方と身振り手振りでコミュニケーションしたりと、ハワイは日本人が多いといいますが、外国気分を味わうことができました(^_^)
パラセーリングも何メートル飛ぶかを悩んだのですが90mでも全然余裕でした!
上昇するときも降りるときもゆっくりなので、ジェットコースターのような感覚は一切なく景色を楽しむことができ、写メを取る余裕も(笑)
お値段が少々はりますが、ハワイに来たらまたやりたいです!
My 9-year-old daughter and I went on the 800ft on 12/31/14. The pick up from our hotel was on time, and the driver was engaging and informative on the way to the harbor by telling stories of famous landmarks and where some movies were filmed.
When we arrived at the harbor we quickly boarded the boat and were off to the waters off of Waikiki.
My daughter was naturally a bit hesitant at first, but the crew--Pablo and the driver--were calm, friendly and professional, which helped my daughter get mentally prepared.
When it was our turn, we were all smiles. After hooking up to the apparatus, up we went. We expected a more jarring and rough ride, but it was incredibly smooth and peaceful. We had great views of Waikiki and the surrounding area. My daughter remarked that that was how birds must feel.
I would highly recommend this to just about anyone. It was the highlight of my daughter's stay in Waikiki and we did a lot of activities. Pablo and the driver (sorry, I forgot his name) were awesome in every way.
While it was fun flying in the sky, I was scared during the boat ride to the offshore location because it was fast and felt like we might fly away. Some people might enjoy it, but my excitement went down.
空に飛んでる最中は楽しかったんですが、行きの沖合いへの移動のボートが早くて飛んでいきそうで怖かったです。
楽しめる人はいるかもしれませんがテンションは下がりました。
This was truly one of the best experiences in Hawaii. Our boat had about 12 people and 8 people had parasailing ride. My son who is 12 years old loved it. My son did not want to put in his feet into the water at first but he was surprised that the water was pretty warm. You can see the whole beach and ocean together. While you are flying, you can also look down into the ocean and see the fishes in the water. It was not as scary as I expected. The time just flew by so fast. I wish the ride was a little longer. They also took great photos for us although if you want the pictures you need to extra 30 dollars. My father went along as an observer and he enjoyed the beautiful view as well. Enjoy!
Very exciting experience. Scheduled very last minute and still found an available spot right as the sunset began. Highly recommend this company
It was my first time paragliding. There were a lot of participants, so we had to wait on the boat before actually flying. While waiting, the rocking of the boat made me a bit seasick, and when we took off, I felt a tightness in my stomach as we shot up. However, once we reached the top, I was able to enjoy the beautiful sea and the view from a perspective I had never seen before!
初めてのパラセーリングでした。
参加人数が多く、実際に飛ぶまでにボート上で待たされました。
待ってる間のボートの揺れでちょっと船酔いしてしまい、飛ぶときも
グワっとあがるので、胃がキューっと縮み上がる感じがしました・・。
上まで上がってしまえばきれいな海と見たことない視線からの景色に
楽しむことができました!
The staff at Hawaiian Parasail were fantastic! From booking our spots online to the bus pick-up to the parasailing itself, the staff were friendly and enthusiastic. The day ran smoothly from start to finish, starting with a prompt pickup at our hotel at the designated time. My friends and I truly had a memorable experience. The views from the top, looking back onto Waikiki beach, were just breathtaking and there was ample time to appreciate! There is a 'dip' included in the package- this was very fun and exciting. It really is a must for anyone visiting Hawaii! We would definitely go again on our next trip.
Our (too) short time spent with Hawaiian Parasail provided us with a great parasailing experience at a convenient location!
Our party of 4 booked & paid online, and were picked up from the front of our hotel. The company website gives lots of details and FAQ with regards to parasailing and is very easy to navigate. On the day, there was friendly service all round from fantastic staff who were obviously determined to give us a good time. It was our first time parasailing, and we would definitely give it another go. We would highly recommend this to anyone visiting Hawaii - really a very exciting experience!
Fantastic experince! The staff was profesional, knowlegable and effecient. Easy to book. Our instructors made sure the entire time was safe and fun. Loved having the photo option, to show all the folks back home. A bucket list item we defininitely plan to do again. We couldn't have had a better memory.
I participated in a group lesson. The location is great, and after the DVD lecture (in Japanese), we had the lesson on the beach (in English), so you can feel at ease even if you're not confident in your English. You can stand on the boat from the very first time!
グループレッスンに参加しました。ロケーションの良さは言うまでもありませんが,
DVDレクチャー(日本語)の後,ビーチでレッスン(英語)でしたので,英語に自信がなくても安心です。
1回目からボートに立てます!
Aloha! Our entire staff is looking forward to seeing you this year!
アロハ! 今年もスタッフ一同お待ちしています!
Fortunately weather was so nice even Hawaii's weather is changeable.
Firstly we ride a shuttle to the port and get into boat ( it was 10 people there). Out turn was second. We were waiting for about 5 min to fly for each group.
Guidances were really friendly and made us motivated for fly!!!
Then our turn has came.. I was kind
Of nervous at first time but gradually I felt fun! We got in water twice ( it was also awesome) and fry so much high!
I wasn't expecting that much height and bit scared earlier but it was soooo great view!!! Thank you for awesome adventure! We'd love to try again. Totally recommend :)
I've been to Oahu three times and it seems like I'm always on the shore looking out at the water. It was really great to see the Waikiki Beach this way. We showed up at the sign in at the marina 15 minutes early and the lady manning the desk was nice and courteous. The two gentlemen manning the boat were personable. We ended up going out with two other couples. We were the first to go amd it was kind of a rush to be first. Especially since I have never been parasailing and I didn't know what to expect on lift off. Our ride lasted 8 minutes and it was more than enough to take our own pictures with a GoPro and enjoy view and how peaceful it was. As we were pulled in we were dipped in the water which I didn't know was going to happen (which I think you can request to skip) but it was fun. Overall something I would recommend for sure if you have never been parasailing and if you haven't seen the coastline fri, the water.
This was our first time parasailing, and it did not disappoint. The weather was perfect for this fantastic adventure.
The crew acted with a friendly attitude and professionalism always ensuring our safety.
It was an extremely exciting thing as you are slowly pulled upwards off the boat into the sky. It is a weird feeling but one that is definitely worth it. We did the 800ft one, it was a little disappointing that we were only in the air for a short period of time, but ultimately it did not detract from a great experience. I would recommend parasailing for all who venture to Waikiki as a great adventure.
Me and my uncle decided to do the 800' tandem parasailing experience with Hawaiian Parasail on our recent vacation to Hawaii. This was our 1st time to parasail on our vacation, & it was definitely worth our time & $$. We were scared before started the parasailing but it was piece of cake. We went in early december, and the weather was little windy but fun. I wanted to do it again but started raining. I recommend not going too far into the ocean since city view gets too small.
We purchased the memory card and it was worth it. We are back at hotel by 12pm. I think everyone should parasail ... especially with Hawaiian Parasail.
Take Care...
We decided to parasail the day before our wedding which was on 12.13.14 for some nice views and exhilarating activity. We had gotten mixed opinions about parasailing initially where a friend stated it was "boring and you just hang there" and we almost didn't do it, but glad we did! It was really fun! the staff was accommodating and friendly and gave precise instructions and made it fun and maintained safety along with it. Highly recommend! The fact our boat was named the Class bum made it even better!
I participated in the 120m jump. The conversation was mainly in English, but they spoke some broken Japanese, which made it enjoyable. There were five groups participating, with two groups being foreigners and three groups being Japanese. The three foreigners jumped first, followed by us. The moment we jumped was scary, but once we were up, there was little shaking, and I was moved by the stunning panorama around Waikiki. We took photos and videos among ourselves as Japanese. I also purchased a $30 photo as a keepsake. After purchasing, they provided a longer service with the soap.
The pickup was a bit late (maybe around 10 minutes?), but I received a call at the hotel front desk saying they would arrive soon, so there were no issues. However, I felt a bit nervous, and since there was a language barrier, I will give it four stars.
120mで参加しました。会話は基本英語ですが、一部カタコトの日本語はしゃべってくれるので、楽しめました。5組参加しており、2組が外人さん、3組が日本人でした。最初に3人の外人が飛び、次に私たちでした。飛び出す瞬間は怖かったんですが、上がってしまえば揺れも少なく、ワイキキ付近の大パノラマで感動しました。写真や動画は同じ日本人同士で撮り合いました。30ドルの写真も記念に購入しました。購入したらジャボンを長めにサービスしてくれました。
送迎が少し(10分ぐらいかな?)遅れましたが、ホテルのフロントにもうすぐ来ると電話が掛かってきて、問題ありませんでした。でも、どきどきしたのと、日本語が通じないので星4つにします。
It was awesome and lots of fun. Thanks, we had a hard time finding the place because the address is just general so maybe you could be more specific on your address and directions, but once we found it was very fun. we rode the boat out there and there was 10 of us and we were the third ones to go and we went 800 feet and some went 300 feet and some 600 feet and some 1200 feet. next time I will go 1200 feet and stay up there longer because it seemed a little short going on the 800 feet level I think the 1200 feet stayed up a lot longer than us. we saw a turtle in the water and I wonder if the boat hits them sometimes but the driver said no. Thanks
Dan Haskell
We had a blast! Took the 8 minute ride and throughly enjoyed ourselves. The views were awesome, the crew was fun, and overall would highly recommend it. We did purchase the pictures, taken by the crew, for $10 after, typically I don't purchase things like this post activity, however the price was fair and the pictures were very good. I also liked the fact that the entire experience didn't consume our entire day or afternoon. We took advantage of their transportation, hotel pickup, which was also entertaining. Greg was an excellent driver, courteous, and very friendly. Overall was an excellent experience and well worth the money/time. Thanks!
This was a great experience. It was our first time and my boyfriends first time being in Hawaii. He definitely enjoyed himself. Our service was great since the beginning when trying to get a date to parasail. It was a last minute thing and they squeezed us in perfectly. As soon as we get there they're all welcoming as I hurry to get paperwork done. Then we took off and our instruction guys were awesome very energetic and made us comfortable. We were nervous at first as our adrenaline rose watching the first couple, but then I just couldn't wait to get up there. We're up and again I become nervous we take off and get up there boom we're up high a little scary but a great feeling. We both enjoyed the scenery and just each other even more. Great experience a MUST do especially in beautiful hawaii.
We went parasailing with Hawaiian Parasail during our vacation in Hawaii. It was a great experience and I would highly recommend this to anyone who is going to Hawaii. We were picked up right on time. We arrived at the boat and were given brief instructions, after which we set off in the boat. Although we were all slightly nervous, the staff did a great job of setting us at ease and explaining what to expect. Soon thereafter, we were in the sky and getting a great view of Hawaii. We also had the opportunity to get pictures taken.
Overall a great and fun experience.
Great time - fun and professional crew, equipment in good condition.
This was my first time parasailing, and I didn't know what to expect. It was a windy day, so I was worried that I would swing in large arcs. Since I was by myself, the crew told me that I had to go with the other girls on the boat, which I was more than okay with. Once I was in the air, it was peaceful and the view was amazing. Although it was windy, we didn't swing too much. However, since it was windy, the crew did not dip us in the water. I guess I'll have to go again on a calmer day for that experience. All in all, it was an amazing experience that I will always remember.
Excellent staff and we surely enjoyed ourselves!!! A must to do when at Oahu!
I was looking for beach activities that even a 3-year-old could participate in. Since it was suitable for children from 3 years old, we decided to join. My child was, of course, super excited, and so was Dad!! I really recommend it because even small children can enjoy it.
3歳の子供でも可能な海でのアクティビティを探していました。
ちょうど3歳から可能だったので参加してみることに。
子供はもちろん大はしゃぎ、パパも大はしゃぎ!!でした。
小さい子供でもできるので、本当にお薦めです。
Thank you for your comment, Five Star! The outrigger canoe is indeed an activity that can be enjoyed even by those who cannot swim, accommodating 4 to 6 people, making it a very fun experience for families to ride the waves together. Additionally, little ones can sit facing their mom or dad and don’t have to paddle, so I believe they had a great time. We look forward to your next visit!
Waikiki Beach Services Customer Service
ファイブスターのコメント有難うございました! アウトリガーカヌーはお客様のおっしゃるとおり、泳げない方でも参加できるアクティビティーで、4名から6名まで乗れるので、家族おそろいで波乗りの体験が出来るとても楽しいアクティビティーです。また、ちっちゃなお子様はママやパパと向き合いに座り、パドルもしなくてすむので、楽しんでいただけたと思います。ではまたのお越しをお待ちしております!
ワイキキビーチサービス・カスタマーサービス
Easy to make arrangments! Crew was kind, courteous and helpful! So happy we came to this business! Our girls had a blast and we are thankful for this opportunity
We participated as a couple. I was worried because I could hardly understand Japanese, but it was good that they used a projector with explanations mixed in Japanese. We did some stretching before entering the sea, but I almost gave up paddling out. The female instructor helps the women, but the men have to do it on their own. Do your best! I was able to stand up multiple times while surfing, and it was really fun. If you get seasick, be careful because you might get sick while surfing too.
夫婦で参加しました。
日本語がほぼ通じなくて心配でしたが、
説明は日本語混じりのプロジェクターを使っていたので良かったです。
ストレッチをして海に入るのですが、沖までのパドリングで挫折しそうでした。
女性はインストラクターの人が押してくれますが、男性は自力です。
頑張ってください。
サーフィンは何回も立つことができて、とても楽しかったです。
船酔いする方は、サーフィンでも酔うので気をつけてくださいね。
Aloha! Thank you for participating as a couple! We look forward to seeing you again this year!
アロハ! ご夫婦でご参加ありがとうございました!
今年も是非 お待ちしています!
It was an awesome experience and I'm glad at the last minute we were able to make it happen. The employees are so welcoming and polite we enjoyed it from the time we left and to when we came back in. It is a must to try it out. Mahalos