Oahu
The scheduled date was canceled due to rough waves and was carried out the next day. I participated this time as a preview, thinking of joining with my grandchildren next time. I heard that the person who participated with me was doing this for the fifth time, and I joined with high expectations, but it turned out to be quite ordinary, which was a bit disappointing. I think it would be great if someone fluent in English could explain. I believe the person explaining should incorporate unique stories to make it even better. I think my grandchildren will have to give up next time due to language barriers.
予約した日程は、波が荒く中止で翌日に実行。次回、孫達と一緒にと思い、下見で今回参加しました。一緒に参加した人は今回で5回目だと聞き、期待度ピークで参加したら、余りにも普通で、期待外れでチョット残念。英語が堪能な方は最高だと思いました。説明する方がユニークな話を交えて最高だと思います。次回孫達は言葉の関係が有り断念せざるを得ないと思っています。
Great experience. We booked quite last minute but they still managed to confirm our booking quite quickly. Although the submarine ride is only 45 minutes, transporting out there was also great for sight seeing. No fluffy colorful coral, but lots of fish and some turtles! Tour guide also gives some history of the sites. Educational and fun experience- felt like discovery channel.
My daughter told me about this tour when I was planing my trip to Hawaii. I booked it through hawaiiactivities.com website and I had no problems. They even called me one day prior to my activity to remind me of my pick up time and location.
The shuttle was there on time to pick me up and during the drive and took us the check-in location. After the safety briefing we started the tour.
The crew was really nice and informative. They are very professional and committed to provided us a unforgettable experience.
While waiting for our turn to go, we spend some time snorkeling and relaxing on the boat, Maunalua Bay is a paradise.
Once underwater you have a guide taking care of you during the whole time. It's so wonderful to see all the marine life coming right next to you, I saw dozens of colorful fishes and a lot of turtles.
The underwater scooter was for sure one of the coolest thing I have ever done.
There were not many fishes as I thought, but I saw two sea turtles.
The cruise before boarding the submarine was enjoyable, and once we were on the submarine, the waves were calm, allowing us to see many fish, which was great. It was brief, but I was lucky to see a sea turtle swimming.
Inside the submarine (especially at the feet), it was cold due to the air conditioning, so I thought it would be good for those who are sensitive to cold to have something to wear.
Next time, I want to take my parents with me.
潜水艦に乗るまでのクルーズも楽しかったですし、
潜水艦に乗ってから、波も穏やかで沢山の魚など見れて良かったです。
一瞬でしたが、ウミガメも泳いでるのがみれてラッキーでした。
潜水艦の中(特に足元)はクーラーで寒かったので、寒がりの人は
何か羽織るものがあれば良いかなっと思いました。
次回は親を連れて行ってあげたいです。
Did this activity 18 March 2015 and thoroughly enjoyed it. All seats have amazing views, informative and fun guide and plenty of one-off photo opportunities. We saw turtles and sting rays along with huge fish and an array of pretty smaller ones. Would be happy to do this activity again! Thank you!
The crew/divers were excellent and professional and friendly as was the Skipper. We had an awesome time, saw beautiful marine life and lots of turtles. A great day!! Thanks again guys!!
I took my family on this excursion and was delighted as everyone was. Tour guide was witty and very informative. Boat ride to sub was added bonus. We were busy keeping up with all of the different fish species passing by our observation ports in the sub!
Sub was quite comfortable. Premium ride was excellent. I highly recommend taking this tour. You won't be disappointed !
It was an amazing time !! Was more than we could have ever hoped for !! We highly recommend this to anyone who comes to hAwaii
Initially, I had a rather casual expectation, but from the very beginning, I was able to experience a lot of surprises and excitement, and I am very satisfied.
最初勝手なイメージで、期待はそこそこだったのですが最初から驚きと
感激が多く味わう事が出来、大変満足しています
It's nice experience especially for those who haven't tried diving. The stuff was very friendly and helpful. Just you need to know that you don't have any control on the scooter. You have to set and enjoy!
Great Experience for all, Would do this one again.
Wish it was a longer dive with more to see but over all, Great...
I had to wait for almost an hour until the others arrived to board the submarine, and the boat was rocking, making me feel sick. The weather was bad, it was cold, and the visibility was almost zero; I couldn't see anything. It was the worst.
潜水艦に乗る移るまであとの人たちが来るまで1時間近く待たされ、船が揺れて気持ち悪くなった。天候も悪く、寒くほとんど透明度がなく、何も見えなかった。最悪。
We sincerely apologize that the activity you participated in did not meet your expectations. Upon checking with the operating company, we have been informed that the trolley you were on became stranded due to an accident involving construction vehicles. We are sorry for not providing a proper explanation regarding this matter. Based on your valuable feedback, we will strive to provide services that will ensure your satisfaction in the future. Thank you for your continued support.
VELTRA Customer Support Team
このたびはご利用頂きましたアクティビティがご満足いただける結果となりませんでしたこと、心よりお詫び申し上げます。
催行会社に確認しましたところ、お客様が乗車されておりましたトロリーが、工事車両のアクシデントで立ち往生してしまったと報告をうけております。
きちんとご説明ができておりませんでしたこと、申し訳ございません。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
This is such a great activity especially for the young kids..getting to experience a world under water and seeing all of the beautiful fish.
The level of service, including pick-up and drop-off, was very high. The attention to detail in diving and the commitment to safety made for a very intense experience. It was enjoyable to swim, and above all, safety was prioritized. The fish points were amazing, and at $30, I thought the price was quite reasonable. Lastly, the guide diver explained everything very clearly in Japanese, and we dove continuously for over 60 minutes. Thank you for your hard work. I will participate again, so please take care of the new points until then. Thank you.
迎えから送迎を含み非常に高いレベルでした。
潜水の気配り、安全性のこだわりなど非常に緊迫したひと時でした。
楽しく遊泳 何より安全だと言うことと、写真も商売とは言え魚ポイント
がすばらしく 金額も30ドルと決して高くはなかったと思います。
そして最後に案内のダイバーの方 日本語も非常にわかりよく説明してくださり
60分以上潜りっぱなしでエスコート ご苦労様でした。
また参加いたしますのでその時まで新しいポイントをよろしくお願いいたします。
ありがとう。。
The pickup bus was quite late. I understand that it's the same for people from other countries, but there was no explanation in English, only in their language, and they couldn't speak Japanese. Inside the submarine, the chatter of those people was loud, and I couldn't enjoy it much. Additionally, the weather conditions were bad, the water was murky, and there were hardly any fish, so honestly, I felt like I wanted a refund. It's disappointing. I hope for a better experience next time.
迎えのバスもずいぶん遅れた。他国の方と同じなのは理解できるが英語ではなく、そちらの言語だけで日本語は話せないのでとのことで説明なし。潜水艦の中もその方たちのおしゃべりの声が大きくてあまり楽しめなかった。重ねて天候の状態が悪く、濁っていて魚もほとんどいなくて正直お金を返してほしい気分だった。残念。次回に期待。
We sincerely apologize that the activity you participated in did not meet your expectations. The Japanese guide operates on a set schedule, and outside of those hours, we provide an audio guide. Based on your valuable feedback, we will strive to offer services that will further enhance your satisfaction, and we appreciate your continued support.
VELTRA Customer Support Team
この度はご参加いただきましたアクティビティがご満足いただける結果となりませんでしたこと、心よりお詫び申し上げます。
日本語ガイドは時間が決まっておりまして、時間外の場合はオーディオガイドをさせていただいております。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
I wanted to make a change the day before, and even though I left a voicemail, there was no response, and the service was terrible. In the end, I was redirected to a different tour and had to participate in that one, and I'm not sure if it was worth what I paid.
前日に変更したいことがあって、
留守番電話を入れておいたのに、
返事がなく、対応が最悪。
結局違うツアーのところに回され、そっちに参加することになり、
支払った内容なのか、ビミョ〜
Thank you for using our service.
However, I sincerely apologize that our response did not meet your satisfaction.
Upon checking with the operating company, I learned that your message was not left on voicemail for some reason, and the only time we spoke was during the pickup. I apologize for the lack of smooth communication.
Regarding the activity you booked, please rest assured that the schedule is the same, with only the time being different.
Thank you for taking the time to share your experience with us.
VELTRA Customer Support Team
この度はご利用いただきまして、ありがとうございます。
しかしながら、対応等がご満足いただけない結果となりましたこと、心よりお詫び申し上げます。
催行会社に確認しましたところ、お客様からのメッセージは何らかの理由により留守番電話には残っておらずお客様とお話させていただいたのはピックアップ時だったとのことです。ご案内がスムーズにいかず申し訳ございませんでした。
お客様にお申し込みをいただきましたアクティビティですが、お時間が違うのみでスケジュールなどの内容は同じですので、ご安心ください。
この度はお忙しい中体験談のご投稿ありがとうございました。
VELTRAカスタマーサポートチーム
This time, we participated as a family of six. The weather was nice, and the waves were calm. The waiting time until boarding felt a bit long. Since you wait under the shining sun, I think it's better for women to prepare sun umbrellas or similar items. The snorkeling at Atlantis was very satisfying as we could see various fish. It was truly great to see sea turtles as well. I absolutely recommend this tour.
今回は、家族6名で参加しました。天候もよく、波も穏やかでした。乗船までの待ち時間が多少長く感じられました。燦々と輝く太陽の下で待つので、女性の方は日傘等を準備されたほうがよろしいかと思います。アトランテイスでの海中遊泳は、いろいろな魚が見られ大満足でした。海がめも見る事ができ本当に良かったです。このツアーは絶対お勧めです。
I could clearly see that the staff is committed to safe operations. If you're going to board, it might be better to choose a time in Japanese. I think discussions about fish names and history are better in Japanese than in English. It was interesting to see sea turtles, rays, and sharks under the sunken ship. Unlike an aquarium, you can truly enjoy the depth of the ocean.
安全運行をスタッフが心がけているのが良くわかりました。
搭乗するなら、日本語の時間帯が良いかも。魚の名前や歴史の話など英語よりも日本語がいいと思います。
ウミガメやエイ、沈没船の下にいる鮫など面白かったです。
水族館と違い、奥行きのある海の中が堪能できます。
I signed up for this tour because my mother said she didn't want to wear a swimsuit. I had thought I would see beautiful fish the whole time while diving, so I was disappointed that I could only see them at certain points. The colors were also dull. My family was happy, but I felt disappointed. I rated it as average, balancing my family's satisfaction with my dissatisfaction. There may not be anyone who wants to participate based on my experience, but for those who don't understand English or families with small children, I recommend joining the tour with a Japanese guide.
母が水着を着たくないと言っていたので、水着を着なくていいこのツアーに申し込みました。
潜っている間中、ずっと綺麗な魚が見られると思っていたので、ポイントごとにしか見られなくて残念でした。色も地味でした。家族は喜んでいましたが、私は残念に思いました。
評価は家族の満足と私の不満を平均して普通にしました。
私の体験談で参加したいと思われる方はいらっしゃらないかもしれませんが、英語がわからない方、小さいお子様がいるご家族の方は日本語ガイドの会の乗船をお勧めいたします。
You must do this!!! Most fun crazy safe experience we have ever done! So happy we did it here in Hawaii and especially with all the kind people here!
It was my first time on a submarine, and I participated at the request of my grandson who is in his first year of university. There were many fish around the reef, and there were turtles as well. However, I was hoping to see more colorful fish. Unfortunately, I wasn't able to take good photos underwater.
潜水艦は初めて、大学1年の孫の希望で参加しました、漁礁には沢山の魚がいました、亀もいました、ただ、もっとカラフルな魚が見えることを期待していました、海中での写真は上手に撮れなかった、残念。
Amazing experience, this company did a great job.
I participated with my children, who are in first and third grade. The pickup vehicle from the hotel to the port was an open bus without windows, which was tough for me since I'm sensitive to exhaust fumes, and it was also very bumpy, making me feel nauseous.
On the way to the submarine by boat from the port, I was excited to see the submarine surfacing. The guide's explanations were in Japanese, which made it easy to focus on searching for fish (those who spoke other languages used headphones).
Depending on where you sit, the view can vary slightly, which can be a pleasant surprise or a bit disappointing. Although it was expensive for our family of four to participate, I’m glad we did. I’m satisfied.
小1と小3の子供を連れて参加。
ホテルから港に向かう時の迎えの車が窓のないオープンなバスで、排気ガスが苦手な私には道中がきつく、さらにすごく揺れたので酔いそうだった。
港から船で潜水艦に向かう際に、これから乗る潜水艦が浮上してくる様を見れて気分が盛り上がる。ガイドの説明が日本語で行われたので、分かりやすく魚探しに集中できた(他言語の方はイヤホン)。
座る席がどこかによって、見える景色も微妙に違うので得したり、悔しくなったり。
家族4人で申し込むと高い値段になるけど、参加して良かった。満足。
Last year, when I came, I couldn't find the time to go, but this time I made it a point to go.
First, we took the cruise to the submarine. This was the issue. My wife, our 4-year-old child, and I participated, but my wife is prone to seasickness. However, we were told it wouldn't be bumpy, so we decided to join.
Once on the boat, feeling a bit too confident, we moved to the deck. It seems that going to the deck made her seasickness worse, and by the time we arrived at the submarine, my wife was down. She returned to the hotel instead of boarding the submarine.
So it was just my child and me in the submarine. Both of us were super excited. We even saw turtles, and time flew by. By the way, I think the submarine was hardly bumpy at all.
I recommend that anyone who is concerned about seasickness should avoid going to the deck.
Personally, I would love to go again. I hear that the one in Hawaii Island allows you to see whales, so I'm curious about that too.
去年、来たときには時間が取れず、乗れなくて、満を持して、乗って来ました。
先ずは潜水艦までのクルーズ。ここが問題でした。妻とこども(4才)の3人での参加で、妻は船酔い持ちですが、揺れないとのことで、参加してみました。
船に乗って、調子にのって、デッキに移動。デッキに行ったことで、船酔いがましたらしく、潜水艦に到着したときには妻はダウン。妻は潜水艦に乗らずに、ホテルにリターンしました。
潜水艦はこどもと、2人。こどもも、僕も大興奮。亀も見れ、時間があっという間に過ぎました。因みに、潜水艦は殆ど、揺れなかったと思います。
船酔いが気になる人はデッキに行かない事をお勧めします。
個人的にはまた、乗りたいです。ハワイ島のは鯨見れるみたいなので、そっちも気になります。
I stayed at the Waikiki Park Hotel, and right in front of the ABC Store, there was a tourist information center with a foreigner. They offered the Atlantis submarine tour for just $40 per person. I had heard that local bookings were cheaper, but I didn't expect it to be this low. The water quality was quite murky, and our next tour was canceled.
My son was happy to be on the boat, and the staff were all very cheerful and wonderful people, but despite that, I still had some dissatisfaction with the tour. If you have a basic level of English or have a translation app or English conversation book on your smartphone, I strongly recommend making a local reservation.
By the way, the souvenir photos that are common at theme parks cost $50. At Dole Plantation, the train photos were $25, so I bought them there.
Wow, I learned a lot. You really can't know until you go and see for yourself.
ワイキキパークホテルに泊まっていましたがすぐそばのABCStore前に外国人が1人いる観光案内所があり、そこではなんと1人40$でアトランティス潜水艦ツアーが…現地予約は安いと聞いていましたがまさかここまでとは。水質も濁りが酷く、私達の次の便は中止になっていました。
息子は船に乗れて喜んでいましたしスタッフは皆さんとても陽気で明るく素敵な人達でしたが色々差し引いても不満が残るツアーでした。
少し英語ができるレベル、またはスマホで翻訳や英会話本をお持ちなら現地予約を強くオススメします。
因みに、テーマパークによくある記念写真はなんと50$です。
DolePLANTATIONの列車では25$でしたのでそちらで写真は購入しました。
いやー勉強になりました。
やはり行ってみないとわからないものですね。
Thank you very much for using our services.
Regarding the pricing, it is determined by the operating company, and we have listed the specified rates.
You may have seen a special promotion related to the purchase of a different product, but if you find a lower price online than what we offer, we would appreciate it if you could contact us.
We provide services in Japanese from the application process to participation, so you can use our services with confidence.
VELTRA Customer Support Team
この度はご利用いただき誠にありがとうございます。
料金につきましては、催行会社により小売価格が決められており、指定された料金を掲載しております。
おそらく、別の商品購入による特殊な販売促進をご覧になったかと存じますが、
もしウェブ上で掲載されている料金で弊社よりも安いものをご覧になった際は、お問い合わせいただければ幸いです。
弊社ではお申込みから参加まで日本語でサービスをご提供させていただいおりますので安心してご利用いただけるかと存じます。
VELTRA カスタマーサポートチーム
I participated with my wife and middle school children. First of all, I was impressed by how clear the water was. From the boat heading to the snorkeling point, I could see the colors of the tropical fish close to the surface. Upon arriving at the point, we first experienced the underwater scooter. A little diving required pinching my nose to equalize, but after that, it was just a matter of turning the throttle on and off. The divers adjusted the direction and distance from the surface as needed, making it easy to operate. Being close to the surface and having the divers nearby made it reassuring to enjoy the underwater experience. We had a net with pieces of bread attached to the front of the scooter, which attracted the fish. I had done experience diving and snorkeling before, but this was the first time I was surrounded by fish so closely that my view was almost blocked. The diver signaled for us to look down, and when I did, I saw a large sea turtle leisurely resting on the seabed. After finishing with the scooter, we soon boarded a rubber boat and moved to a shallow point closer to the open sea. I thought it was better described as shallow rather than a sandbar. When I asked the guide, they said it was around the time between high and low tide, so the water was about knee-deep. The sand was beautiful, and the water above it sparkled, making just walking around enjoyable. It was my first time trying stand-up paddleboarding, and it was more challenging to balance while standing than I had expected. The two hours flew by. The pleasant breeze, clear water, many beautiful fish, and the sparkling sand in the shallow area created an extraordinary experience that still comes to mind when I close my eyes.
妻と中学生の子供たちと参加しました。まず、水がとても澄んでいて感動。スノーケルポイントに向かうボートから、水面に近づく熱帯魚たちの色がよく見えました。ポイントに着くと、最初に水中スクーターを体験。少し潜ったところで鼻をつまんでの耳抜きが必要でしたが、あとはアクセルのオンオフだけで、ダイバーの方々が進む方向や水面からの距離も都度調整してくれ簡単に操作できました。水面から近く、ダイバーの方が側にいてくれるので安心して水中を楽しめました。パンの切れ端の入ったネットをスクーターの前につけていて、魚達がそこを目指して集まってきます。体験ダイビングやスノーケルをやったことはありましたが、これほど、至近距離で、視界がふさがるくらい魚たちに囲まれたのは初めてでした。ダイバーの方が下を見てと合図してくれ、下を見ると大きなウミガメが海底にのんびり沈んでいました。スクーターを終え、しばらくすると、ボートからゴムボートに乗り込み、沖に近い遠浅のポイントに移動。サンドバーというより遠浅といったほうがいいかと思いました。ガイドさんに聞くと満潮と干潮の間くらいとのことで、水は膝くらいありました。砂がきれいで、その上の水がきらきらしていて歩いているだけで楽しかったです。スタンドアップパドルは初めてで、思っていた以上に立ってバランスをとるのが難しかったです。あっという間の2時間でした。心地いい風、透き通った水、たくさんのきれいな魚達、遠浅で見たきらきら輝く砂。目をつぶると今でも浮かぶ非日常体験でした。
Both my child and I had a great time. As expected, the certificate was also a nice surprise for the kids. The underwater map was very good as well.
親子ともとても楽しめました、やはり、子どもにとっては認定証もうれしかったようです。
海底地図もとてもよかったです。
We had a great time. The staff was friendly, informative and helped settled the nerves of those that needed it. We were able to see sea turtles which was amazing. We saw, touched and fed the tropical fish. They took pictures of us underwater as well which will become a nice memory keepsake. A must do when visiting the island of O'ahu and so worth the money that we spent.
It was fun to sink to the bottom of the sea and see a lot of fish, but it was a bit disappointing that the colors were hard to distinguish and difficult to see.
海底に沈んでいって、たくさんの魚を見ることができて楽しかったが、色が分かりにくく、見えにくかったのが少し残念