Reviewed by: Bonnie
What a GREAT time! Staff was very friendly and helpful. Great way to start my last day of vacation. Highly recommended to do!
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Families |
| Posted on: | 2017/05/21 |
| Activity Date: | 2017/04/24 |
Reviewed by: mama of neverland
The underwater world was not monochrome, but rather a monochromatic blue. I was peering in with all my might, but there weren't many fish. However, the view of Waikiki from the boat was great.
海底はモノクロならぬモノアオのせかいでした
一生懸命のぞいていたけど
魚はなかなかいませんでした
でも船から見たワイキキの眺めは
よかったです
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/20 |
| Activity Date: | 2017/04/27 |
Reviewed by: Yasu
Riding on a submarine was a first-time experience for me. It was great to see the fish at the bottom of the sea and the sunken ship. However, I did feel a bit seasick.
潜水艦に乗った事自体が、初体験でした。
海底の魚達や沈没船を観れた事が、とても良かったです。
ただ、少し船酔してしまいました。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/19 |
| Activity Date: | 2017/05/16 |
Reviewed by: Lianne & Ron
Wauw, this was so nice, beautiful "dive" space on scooter, beautiful fish. My husband (non swimmer) even went with me and very proud of him that he did it :)
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2017/05/13 |
| Activity Date: | 2017/05/11 |
Reviewed by: YURIKO
I participated with my husband on April 26, just before Golden Week, during the Japanese guide's time. Based on the comments from other participants, I properly took anti-seasickness medication... The boat ride to the submersible was quite rocky. There were also some splashes of water... But I forgot all that in the underwater world. Fortunately, we encountered sea turtles three times. The artificial coral reef was home to many different types of fish, and the American (?) Japanese guide was enjoyable as well.
ゴールデンウィーク前の4月26日に日本語ガイドの時間に主人と参加しました。他の参加者のコメントを参考にきちんと酔止めを服用……潜水艇へ行く迄の船で結構揺れました。水しぶきも少々……そんなことも忘れてしまうくらいの海底の世界。ラッキーなことに海がめに3回出会いました。人工のサンゴ礁には沢山の種類のお魚達に、アメリカ人(?)の日本語ガイドも楽しかったです。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/08 |
| Activity Date: | 2017/04/26 |
Reviewed by: ゆーぼ
The earphones came with a Japanese guide, so I had no trouble at all!
The staff were very kind, pointing things out to me, and the boat went around to the other side so I could see everything again, so I didn't miss anything!
イヤホンは
日本語ガイドがついていたので
何も困ることはありませんでした!
スタッフの人も
とても親切でポイントを
教えてくれたり、
船も反対側に回ってくれてもう一度見れるので
見逃すことはありませんでした!
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/05/07 |
| Activity Date: | 2017/05/05 |
Reviewed by: yoshi
The submarine experience was good, but there were places where the headphones were available and places where they were not, so I couldn't hear the Japanese translation. The season might have been bad as well, but there were far fewer fish than I had imagined. The windows were dirtier than I expected, and even when I took photos, they didn't have much clarity.
潜水艦は良かったのでが
ヘッドホンは あるとこと ないところがあり
日本語訳が聞けませんでした
季節も悪かったかもしれませんが
魚が想像してよりも ずっと少なかったです
窓が思ってより汚く 写真を撮っても 鮮明感が
ありませんでした
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/05/03 |
| Activity Date: | 2017/04/28 |
Reviewed by: 松ぼっくり
If you're lucky, you might encounter sea turtles, and on the day of our participation, two sea turtles were swimming around the boat. When we dove into the water, we were able to see them up close. The experience of diving with sea turtles became a wonderful memory. The captain was also kind, and we had a great time. However, even if the weather is good, the boat does sway when you head out to sea. A friend of mine got seasick, so I think it's essential for those considering this to prepare for seasickness. My friend mentioned that hunger and fatigue were also issues, so since the participation is early in the morning, make sure to have breakfast and get enough sleep beforehand.
運が良ければ海亀に会えるということでしたが、参加当日は二頭もの海亀が船の周りを泳いでいて、水中に潜った時もすぐ近くで見ることができました。
海亀と一緒に潜る経験は良い思い出になりました。
船長さんも親切で楽しく過ごせました。
ただ、天気が良くても沖に出ますのでどうしても船が揺れます。友達が船酔いでダウンしたので、検討中の方は船酔い対策は必須だと思います。
空腹と疲労が悪かったと友達が言っていたので、参加が早い時間ですので朝食と早めの睡眠はちゃんととっておきましょう。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Friends |
| Posted on: | 2017/04/25 |
| Activity Date: | 2017/04/22 |
Reviewed by: ダブル
The only participant from Japan on the tour was at my home, and since everything from the explanation to the end was in English, they were trying very hard to explain things, but I couldn't fully understand until the end.
ツアー参加者で日本人が我家のみで、説明から終了までが全て英語だった為に
一生懸命説明などをしてくれていたのですが、最後まで良く理解出来ずに終了してしまいました。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families |
| Posted on: | 2017/04/23 |
| Activity Date: | 2017/03/31 |
Reviewed by: anzai0083
You can ride a underwater scooter and dive into the sea to interact with beautiful fish. The staff is present to take photos for you, and the service is excellent.
水中スクーターに乗って海中に潜り、キレイな魚と触れ合えます。スタッフ立会いで写真も撮ってもらえてサービスも充実してます。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/04/20 |
| Activity Date: | 2017/03/23 |
Reviewed by: まゆごん
I was nervous until we set sail, but as soon as all eight of us came out of the water, we all exclaimed "Amazing!" The staff guided us to the turtles and took videos and photos for us. The pictures and videos were truly beautiful, and for just $135, they can be sent to the representative's computer for sharing! It makes for a great keepsake. You might want to bring motion sickness medication.
出航するまでは緊張でしたが、8人全員海から上がってくるなり「最高」の一言!
スタッフが亀の所まで誘導してくれたり、ビデオや写真を撮ってくれました。その写真やビデオが本当にきれいで何人でも$135払えば代表者のパソコンに送られ拡散OK!良い記念になります。
酔い止めは必要かも
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Friends |
| Posted on: | 2017/04/18 |
| Activity Date: | 2017/04/15 |
Reviewed by: モリモリ
I joined the tour because it was advertised as a Japanese-language tour, but the guide's Japanese was quite poor.
Also, depending on your seat, you might not be able to see the fish. It seems that the other side had colorful fish, but on the side I was sitting, I could only see a few horse mackerel and black fish.
Additionally, it was a plan that promised a diving certificate, but I ended up receiving nothing, and the treatment was the same as the regular plan.
I felt quite disappointed given my expectations, so I won't be participating again.
10時は日本語のツアーと書いてあったので参加しましたが、ガイドの日本語がかなり酷いです。
また、席側によって魚が見れない場合があります。
反対側はカラフルな魚がみれていたみたいですが、私が座った側はアジや黒い魚がちょこっと見れただけでした。
また、潜水証明書が貰えるプランでしたが何も貰う事なく終わり、扱いも通常のプランと同じでした。
期待していた分かなり残念な気持ちになったので、もう参加する事は無いです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/16 |
| Activity Date: | 2017/04/15 |
Reviewed by: Phanesh
You are super close to the fishes under the water and you can see a lot of variety of them and I even saw 4 turtles from a close distance.
The staff are very friendly and gives you good guidance on every step of the activity.
The only drawback is the time underwater was only 15 minutes and when you are which flew by very quickly.
Note: You don't need to know how to swim to do this activity.
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2017/04/12 |
| Activity Date: | 2017/04/04 |
Reviewed by: Brie & Kerri Hudson
I traveled to Hawaii with my aunty and this was on top of our to do list and it didnt dissapoint! We had a fantastic time and said when we go back we would definitely do it again! Beautiful ocean and lovely staff, we saw fish and turtles in their natural habitat....it was so serene thankyou to the friendly staff that ensures our safety and made sure we had a fantastic experience. Mohalo and Aloha
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Friends |
| Posted on: | 2017/04/11 |
| Activity Date: | 2017/04/08 |
Reviewed by: rmul
We had a nice time on this cruise. Great way to see fireworks
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/04/09 |
| Activity Date: | 2017/03/24 |
Reviewed by: いししのしし
I was thrilled to explore the mysterious underwater world with my son! I was also happy to see turtles swimming leisurely.
The boat heading to the submarine had to navigate some rough waves, and there were a few people who felt unwell. It was unfortunate to see someone unable to enjoy the submarine experience because they were bent over the whole time.
I recommend that anyone who is prone to motion sickness take some medication before participating.
神秘的な海底の世界に、息子と共に大興奮!のんびりと泳ぐカメも見ることが出来て嬉しかったです(^^)/
沖の潜水艦に向かう船がかなりの荒波を越えて進むので、気分が悪くなっている方がいました。(せっかくの潜水艦の中でもずっと突っ伏したままでお気の毒でした。。)
乗り物酔いの心配がある方は酔い止めを飲んでから参加されるのをおススメします。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families |
| Posted on: | 2017/04/01 |
| Activity Date: | 2017/03/27 |
Reviewed by: tom
The meeting point was within walking distance from the hotel where we were staying, making it easy to get to. Since it finished in half a day, we were able to make good use of the afternoon as well.
集合場所も宿泊していたホテルから徒歩圏内で行きやすかったです。
半日で終わるので午後からの時間も有効利用できてよかったです。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/03/28 |
| Activity Date: | 2017/02/23 |
Reviewed by: Tonya
This was so fun. To top it off at the end we got to see 30+ dolphin.
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/03/18 |
| Activity Date: | 2017/03/14 |
Reviewed by: Sato
I experienced this with my family of four. We dove to a depth of about 30 meters, and it felt like a different world down there. I was amazed at how the fish moved... The cruise to the submarine, which took about 10 minutes, was also pleasant. However, those who are prone to seasickness should be cautious. On the day we went, there were some waves, so our family took motion sickness medication in advance to prepare.
私は、家族4人で体験しました。水深30m程まで潜水しますが、そこはもう別世界。魚は、こんな動きをしていたのかと感心…潜水艦まで10分程のクルーズも気持ち良かったです。ただ、船酔いに弱い方は、要注意。当日私達家族は、少し波立っていたので事前に酔い止め飲んで準備しました。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/03/07 |
| Activity Date: | 2017/03/03 |
Reviewed by: Star
It was good, The kids loved it. There wasn't very many fish or things to look at.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/28 |
| Activity Date: | 2017/02/20 |
Reviewed by: Christina Wyatt
We loved everything. I am the biggest water and animal lover. The submarine was a great experience for us. Even though the reefs are all gone and they had boats, plans, and different materials placed as artificial reefs it just shows you how important our reefs are for sea life. It is a great learning experience to see the difference. How life is under water now after the way man has destroyed it and the ones who care enough to try to recover a small percent of what it would be if it had been left alone before people destroyed an environment for there own selfish reasons. Before booking I did read reviews of others who experienced the submarine tour before I decided to reserve our tour. Even though a lot of people stated they expected more and only gave it 1 and 2 stars I still decided to take the tour. I read Atlantis used partial of the proceeds to rebuild the reefs. If more people got together and helped rebuild what we all have destroyed then maybe there will be more fish and more variety everytime we come back. People should respect the homes of others, where animals live, and give to it instead of always taking. It was a great experience, it taught us to respect the beautiful nature in our world, to help rebuild, and stop destroying before there is nothing left to experience.
| Rating: | |
|---|---|
| Packages: | Standard Submarine Tour & Luau Package |
| Attended as: | Couples |
| Posted on: | 2017/02/20 |
| Activity Date: | 2017/02/15 |
Reviewed by: Javier Manuel mejia
Excellent experience because it was my first time going there n I totally loved it I'm definitely going back...
| Rating: | |
|---|---|
| Packages: | Standard Submarine Tour [Currently Closed] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/11 |
| Activity Date: | 2017/01/17 |
Reviewed by: Gina
Such an incredible adventure! Definitely worth the money spent!
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2017/02/06 |
| Activity Date: | 2017/01/25 |
Reviewed by: Kim H
FAAAAAABULOUS!! Great, casual way to spend a morning or afternoon. Plenty of snorkeling, splashing, swimming. You can relax on the boat or entertain yourself in the water while you wait for your ride. The people were fun, helpful, and organized. Fish were plentiful. The sea turtle was a special treat.
| Rating: | |
|---|---|
| Packages: | Original Package: Underwater Scooter Adventure with Pick-up from Waikiki |
| Attended as: | Friends |
| Posted on: | 2017/02/04 |
| Activity Date: | 2017/01/12 |
Reviewed by: ゆりかご
It was my first time riding a submarine, and I had a lot of fun. The location was close to where I was staying, so I walked there. The staff were very kind to me, even though I arrived early and couldn't speak English. I'm grateful for that. It was probably just a coincidence, but when I participated, about 60% of the participants were Japanese. A person who could speak Japanese guided us, so I didn't need an audio guide in Japanese. I was able to see sea turtles, and it was a very enjoyable experience.
潜水艦に乗るの初めてなので楽しかったです。
場所が滞在場所から近かったので歩いて現地に行きました。
早めに来てしまった英語のできない自分に対してもスタッフさんはとても親切にしていただきました。感謝します。
たまたまでしょうが自分が参加した時は参加者の6割が日本人でした。
日本語ができる方がガイドしてくださり、日本語の音声ガイドが必要ありませんでした。
ウミガメの見ることができたし、とても楽しい経験ができました。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/02/04 |
| Activity Date: | 2017/01/12 |
Reviewed by: NJP
This is a must do in Honolulu! The service was great. They provided pick up and drop off service which really helped. Once you reach their office the staff explains the process in a very simplified way. On board the boat there were refreshments and the staff was very friendly :)
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2017/01/30 |
| Activity Date: | 2017/01/23 |
Reviewed by: D & J
Was lots of fun - the divers/guides with us were great. Only negative was that it was a little choppy on the day and my husband ended up getting seasick while waiting for others to complete their turn. This though ended up a positive as it helped with bringing more fish closer to the boat! Next time we would be more prepared and take seasick tablets beforehand. Also I had tried scuba diving in the past and had problems "equalizing", thus could not move far from the diving platform. The underwater scooter experience has helped me overcome my previous fears of underwater adventures. An awesome time was had despite the seasickness.
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2017/01/21 |
| Activity Date: | 2016/12/20 |
Reviewed by: プンプン
It was written that snorkeling could be done during the waiting time, and although it was more expensive than other sites without snorkeling, I applied thinking I could snorkel as well. In reality, the explanation was insufficient, and the guide who could somewhat speak Japanese was unfriendly. There were no prior instructions for the underwater scooter, so I ended up not knowing when to snorkel. I would like a refund for the snorkeling fee.
待ち時間にシュノーケリングが出来ると書いてあり、他社サイトのシュノーケリング無しより高かったがシュノーケリングも出来ると思い、申し込みました。
実際は説明も不十分ですし、日本語がなんとなく話せるガイドは感じ悪く、水中スクーターの事前の順番の指示もない為、シュノーケリングをするタイミングがわからいまま、終了しました。
シュノーケリング代分返して欲しいです。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2017/01/20 |
| Activity Date: | 2017/01/17 |
Reviewed by: HI Convert
Had a great time! As others have said, lots of wait time but you can spend it sunning or snorkeling. We had read the other reviews and knew to take Dramamine. Many others had not and felt sick. We felt great and would recommend this activity. Bought the photo video combo. Great work - only disappointment was we were missing solo wife pics. Still a great value.
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2017/01/19 |
| Activity Date: | 2017/01/18 |
Reviewed by: IWANAGA
This was a tour that my parents had always wanted to go on. The underwater world was like a different realm, and it became a wonderful memory. The shuttle bus for pickup was also on time and easy to understand, which was great.
ずっと両親が行きたいと思っていたツアーです
海の中は別世界で、とても良い思い出になりました。
お迎えのシャトルバスっも時間通りでしたし、わかりやすくて
良かったです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/01/18 |
| Activity Date: | 2017/01/02 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide you with satisfactory service.
I have confirmed the details with the local operating company. As mentioned in a separate email, the briefing on the day was conducted by a Japanese captain, who explained that during the briefing at the beginning of the tour, guests could freely enter the water and enjoy snorkeling during the time they were not on the scooter. Unfortunately, it seems that this explanation did not reach all guests that day, and I am truly sorry that you were unable to enjoy the snorkeling you were looking forward to. I also deeply apologize for any discomfort caused by the attitude of the instructor who spoke Japanese. Please understand that since many guests are enjoying snorkeling freely, the instructor may prioritize ensuring the safety of the guests.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
今回の内容を現地催行会社に確認させていただきました。別途メールでもお送りさせていただきましたが、当日の説明等は日本人のキャプテンが行っており、通常ツアーのはじめに行われるブリーフィングの際に、スクーターに乗っていないお時間を利用して自由に海に入りシュノーケリングをお楽しみいただける旨をご説明させていただいているとのことでございました。この日はすべてのお客様に説明が行き届かなかったようで、せっかく楽しみにされていたシュノーケリングをお楽しみいただけず誠に申し訳ございませんでした。また日本語が話せるインストラクターの態度により、不快な思いをさせてしまい深くお詫び申しあげます。多くのお客様が自由にシュノーケリングを行っておりますため、インストラクターはお客様の安全の確保を優先させていただく場合がございますことご了承ください。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム