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All Reviews for Submarine Tour & Glassbottom Boat in Oahu

Overall Rating

4.28 4.28 / 5

Reviews

1002 reviews

Submarine Underwater Scooter Adventure & Turtle Snorkeling Tour from Hawaii Kai

Awesome

Reviewed by: Steve M

I was treated excellently and had an absolutely wonderful time. The divers made sure I had a close-up experience with all the marine life. The only thing they could add in the advertisement is to tell clients to arrive wearing swimwear, there are no change rooms on the boat.

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Packages: Original Package: Underwater Scooter Adventure with Pick-up from Waikiki
Attended as: Couples
Posted on: 2018/01/02
Activity Date: 2017/12/30

BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

Bobs Underwater Scooter

Reviewed by: Anony

Divers friendly but little instruction or guidance given. Lot of waiting around and too many people on boat for number of scooters and divers, reduce sizes for more enjoyable experience. Also suggest providing one digital photo in price of ticket at least as waste if going to effort of taking them if not emailing to parties. Expect to wait around both at office, on shuttle and boat.

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Packages: BOB's Underwater Scooter Adventure (With Transportation)
Attended as: Couples
Posted on: 2017/12/26
Activity Date: 2017/12/22

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

Atlantis Submarine Tour アトランテイス潜水艦ツアー

Reviewed by: kompoko

Coral has died, and efforts are underway for artificial reefs and coral restoration. Around the reefs, schools of fish, green sea turtles, and rays could be observed. Overall, including the transportation, boarding arrangements, and underwater scenery, the Atlantis experience I participated in 25 years ago in Maui was better.

珊瑚が死滅し、人工の漁礁と珊瑚の再生努力中。
漁礁周辺には魚群、アオウミガメ、エイなどが観賞できた。
送迎、乗船までの段取り、海底の景観など総合的に、25年前に参加したマウイ島でのアトランテイスのほうが良かった。

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Friends
Posted on: 2017/12/26
Activity Date: 2017/12/18

Waikiki Submarine Tour - Descend to 100ft, See Shipwrecks & Sunken Airplanes

By far the best Waikiki experience ever

Reviewed by: The Carpenters

We came to Hawaii to bring our young daughter, age 7, for her first trip, hoping it would be a memorable one, and she was over the moon with this experience. She got a bit queasy for just a few minutes with the short ferry ride to the sub, but after that, she was perfectly fine. The sub itself was roomy enough to not feel like you were sitting on someone else, and everyone gets window seats, so there is no need to worry about not seeing something. They do 180s so that both sides of the sub get to see everything. Amazing. They have sunken plane and ship wreckage that have allowed artificial reefs to be created, and they are teeming with fish. I've personally been to Hawaii over 20 times in my life and this has by far got to be the best experience I've ever had. Bring a light sweater for the breezy trip to and from the sub, if you're prone to getting chilly in ocean breeze. Don't forget to look in the water when you're on the pier waiting for the ferry - there are reef fish there, too!

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Packages: Family Special! Standard Submarine Tour
Attended as: Families with Young Children
Posted on: 2017/12/23
Activity Date: 2017/12/20

ハワイ水中スクーター 泳げなくてもOK!シーボブで海底散歩&シュノーケリングクルーズ

There are a lot of fish. 魚がいっぱーい

Reviewed by: ハワイナンバーワン‼️

Riding the underwater scooter, there was fish food attached. It was so much fun as fish came right in front of me to eat the food, and they even splashed around. Since it was mid-November, it was cold when I got out of the water. I draped a bath towel over my shoulders to keep warm. Still, I was able to go snorkeling again, and since I brought food with me, the fish came close, which was interesting. If I were to be picky, I wish there had been more colorful fish.

水中スクーターに乗ると魚の餌が取り付けてありました。目の前に魚がいっぱい餌を食べに来て手を叩いたりしてくれるのでとても楽しかったです。
11月の中旬だったので海から出てくると寒かったです。肩からバスタオルを掛けて寒さを防ぎました。
それでもシュノーケリングをさせてもらえたので再び海の中へ。餌を持って入れたので魚が寄って来てくれるので面白かったです。贅沢を言えばカラフルな魚がいてくれれば良かったかなぁと思いました。

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Packages: 【期間限定秋キャンペーン】おすすめプラン
Attended as: Couples
Posted on: 2017/12/23
Activity Date: 2017/11/16

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

It was quite good! なかなか良かった!

Reviewed by: kaon

My 6-year-old son was interested in deep-sea fish, so this submarine was the main attraction for our trip to Hawaii. It dives to about 300 meters below the sea. We were able to see many fish at various points, although it wasn't completely natural; it felt like there were artificial habitats created, which was part of research by the University of Hawaii.

Towards the end, we apparently encountered a whale, but we only caught a glimpse of its shadow from inside the submarine. The guide was quite excited and announced it, but since we were still underwater, it seemed to have passed above us. If we had been surfaced, we might have seen it.

I thought I didn't get motion sickness easily, but I ended up feeling quite nauseous on the return high-speed boat. The submarine doesn't have a restroom, but the high-speed boat does. I managed to avoid the worst-case scenario, but I recommend taking motion sickness medication for anyone who might be concerned. The guide mentioned that the waves were quite calm that day, so I think it would have been tough on a day with regular waves. Just for your reference.

6歳の息子が深海魚に興味を持っていたので、今回のハワイ旅はこの潜水艦がメインでした。
海底300m程まで潜水します。
魚などは要所要所で沢山見られました。全くの自然というわけではなく、それなりの住処を人工的に作っているという感じでしたが、それもハワイ大学の研究の一環ということでした。
終盤はクジラに遭遇したらしいですが、ニアミスで艦内からチラリと影が見えただけでした。ガイドさんもかなり興奮してアナウンスしてくれたのですが、まだ海中にいたので頭上を行ったようです。
浮上していれば見えたかもしれませんね。
私はあまり乗り物酔いはしない方だと思っていましたが、この日は帰りの高速艇でかなり酔ってしまいました。
潜水艦にトイレはありませんが、行き帰りの高速艇にはあります。
何とか最悪の事態は回避できましたが、少しでも心配のある方は酔い止めの服用をお勧めします。
この日はかなり波も穏やかだとガイドさんも言っていたので、普通に波がある日だと厳しかったと思います。ご参考までに。

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Families
Posted on: 2017/12/16
Activity Date: 2017/11/23

BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

Amazing adventure in Hawaii!

Reviewed by: Mitch23

The best experience ever! The crew were very professional and nice and I don’t swim but they were so kind in helping me and guiding me through this amazing experience! In addition they gave complimentary equipment that you can borrow to snorkel freely! If you want an amazing adventure, this is one of them!

  • Amazing adventure!

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Packages: BOB's Underwater Scooter Adventure (With Transportation)
Attended as: Solo Travelers
Posted on: 2017/12/11
Activity Date: 2017/12/08

Waikiki Submarine Tour - Descend to 100ft, See Shipwrecks & Sunken Airplanes

A great experience for both my granddaughter and myself

Reviewed by: nadine

The experience was definitely worth the time and cost. Picture taking left a bit to be desired, problem with reflection through the portals...wished we could have seen more sea life...may have just been the Tim of the year.
The narrative was well done.

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Packages: Family Special! Standard Submarine Tour
Attended as: Families with Young Children
Posted on: 2017/12/09
Activity Date: 2017/11/20

Submarine Underwater Scooter Adventure & Turtle Snorkeling Tour from Hawaii Kai

ok

Reviewed by: Irene

The should have better explained the process. An example would have been better. Also, they should have been more encouraging to those who were uneasy in the water and refunded part of the cost if someone was unable to participate, especially since the water was very rough and it was raining.

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Packages: Fall Special!
Attended as: Couples
Posted on: 2017/12/05
Activity Date: 2017/11/24

ハワイ水中スクーター 泳げなくてもOK!シーボブで海底散歩&シュノーケリングクルーズ

Sea Bob is the best! シーボブ最高(^_-)-☆

Reviewed by: オオガミ グレン

I was captivated by the incredibly beautiful sea and decided to participate for the second time. Compared to last year, the experience has leveled up, with Japanese-speaking staff available. There were more underwater scooters, allowing several people to ride at once, and wet suits were provided for cold weather protection. The staff were very kind and took great care of us, even holding our hands underwater. However, when riding the scooter, my hair got wet, and the resulting photos made me look a bit different, but since they are great memories, I decided to purchase them. If possible, I would love to try again for a third time!

あまりに綺麗な海に魅せられて2度目の参加を決めました。
去年に比べてレベルアップされていて、日本語を話すスタッフがいて
水中スクーターが増え1度に数人が乗れ、寒さ対策のウエットスーツも用意されていました。
スタッフの方々はとても親切で水中でも手を取って丁寧に対応して頂きました。
ただスクーターに乗る時,髪がぬれてしまい出来上がった写真が~~ちょっと
別人になりますが、良い記念なので購入しました。
出来れば3度目も挑戦したいです!


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Packages: 【期間限定秋キャンペーン】おすすめプラン
Attended as: Solo Travelers
Posted on: 2017/11/30
Activity Date: 2017/11/18

1-Hour Hawaii Glass Bottom Boat Tour - Waikiki Morning & Afternoon Marine Life Cruise

Great experience

Reviewed by: Shiv

We are a family of 4 with a infant. Snorkeling was not an option but we wanted to see marine life. The boat was great, captain took the boat out gently; no turbulence, baby was happy. We got to see dolphins, turtles and schools of fish

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Packages: Now Available! Early Morning Wildlife Cruise (25% Capacity)
Attended as: Families with Young Children
Posted on: 2017/11/28
Activity Date: 2017/11/25

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

I got bored in the second half. 後半は飽きちゃった

Reviewed by: C.N

The large windows made it very easy to see, which was great. Those who participated in the normal submarine mentioned that the windows were small, and they had to lean in to look out. However, I think it was just luck, as I didn't encounter any dolphins or turtles. Inside the submarine, it was very cold, so I used a hoodie and a shawl. The monotony and the cold made me feel sleepy in the second half. Since I rarely get to go diving, I think it was a unique experience.

大きな窓だったので、とても見やすくて良かったです。ノーマルサブマアリンに参加した方は、窓が小さくてかがみこむようにして眺めてたと話していました。ただ、やっぱり運だと思いましたが、イルカやカメには出会えませんでした。潜水艦の中はとても寒くてパーカーとストールを使いました。淡々としているのと寒さで後半は眠くなってしまいました。めったに潜水なんてできないので、珍しい体験にはなったと思います。

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Friends
Posted on: 2017/11/27
Activity Date: 2017/11/17

1-Hour Hawaii Glass Bottom Boat Tour - Waikiki Morning & Afternoon Marine Life Cruise

Not happy :(

Reviewed by: Sabrina

Friendly Staff but not so much Animals to see :( I think on other Days it is better.

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Packages: Now Available! Early Morning Wildlife Cruise (25% Capacity)
Attended as: Couples
Posted on: 2017/11/21
Activity Date: 2017/11/18

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

If you sit on the left side... 左側に座れば…

Reviewed by: かあこ

Overall, I think it was good, but depending on where you sit, the view seemed to vary quite a bit, which was disappointing. Also, since it's not something you get to do often, it was a valuable experience.

全体的には、良かったとおもいますが…座る位置によっては見え方に随分差があったみたいでそれが残念でした。後潜水艦に乗るような事はないので貴重な体験が出来ました。

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Couples
Posted on: 2017/11/16
Activity Date: 2017/11/12

BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

Fantastic

Reviewed by: Donna

What a great crew, we had so much fun and the crew was just fabulous, can't say enough about them.

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Packages: Fall Special
Attended as: Families
Posted on: 2017/11/14
Activity Date: 2017/11/11

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

Am I expecting too much? 期待しすぎ?

Reviewed by: ビーバー

It was great to be able to ride a submarine and see sea turtles. However, I was hoping to see more schools of fish, but there weren't as many as I expected... I was looking forward to clear waters, but it seemed a bit murky... I felt like I could see more colorful fish in the clearer seas of Okinawa while snorkeling. Maybe the timing was just off...? I'm not sure about that, but it turned out to be a rather disappointing tour.

潜水艦に乗れたのと、ウミガメをみられたのはよかったです。しかし、もっと魚群がみられるのかな…と思いきや、思ったほどおらず、、、。クリアな水中を期待していたが、何だか濁っていたり、、、。まだ、沖縄のシュノーケルの方が、クリアな海で色とりどりの魚を観ることができる気がしました。時期が悪かったのかなぁ…?その辺はちょっと分かりませんが、ガッカリ感が強いツアーになってしまいました。

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Families
Posted on: 2017/11/13
Activity Date: 2017/11/08

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

Are submarines affected by the weather? 潜水艦は天気に左右?

Reviewed by: うめもも

I had previously enjoyed tropical fish while riding a submarine, but this time the weather was bad the day before, and the seawater was murky, which was a bit disappointing. However, I think it would be enjoyable if the weather is good. Since it was at Hilton, the access was also good, which is a plus.

以前にも潜水艦に乗ってトロピカルフィッシュを楽しんだんですが、今回は前日の天気が悪く海水が濁っており、ちょっと残念でした。ただ天気さえよければ十分楽しめると思います。ヒルトン拍だったのでアクセスもよくこの点はGood

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Packages: 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート>
Attended as: Families with Young Children
Posted on: 2017/11/09
Activity Date: 2017/05/02

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

Those who can understand English will enjoy it even more. 英語が聞き取れる方はより楽しめる

Reviewed by: F0rezt

The sight of the submarine emerging from the surface of the sea was impressive. Also, the guide was very entertaining. I think those who can understand English will enjoy it even more.

潜水艦が海面に出てくるところは迫力がありました。また、ガイドの方がとてもおもしろかったです。英語が聞き取れる方はより楽しめると思います。

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Couples
Posted on: 2017/11/08
Activity Date: 2017/11/01

ハワイ水中スクーター 泳げなくてもOK!シーボブで海底散歩&シュノーケリングクルーズ

Beautiful underwater. キレイな水中

Reviewed by: ALOHA

The view underwater was incredibly beautiful! Even from the boat, the water was so clear, and I could see fish and turtles. The instructors were all very entertaining, and it was a lot of fun! However, my most bitter memory was getting seasick. Perhaps it was because the waves were high on the day I participated, but even taking motion sickness medication had no effect at all. I was down for about a third of the time. I recommend getting plenty of sleep and participating in a good condition.

海の中に入るとすごくキレイな景色でした!
船の上から見ても水中がすごく透き通っていて、魚も亀も見れました。
インストラクターさんも皆さんとても面白い方ばかりで、楽しかったです!
が…、一番の苦い思い出が船酔い。参加した日が波が高かったからか、酔い止めを飲んでもまったく効果がないほど。
1/3はダウンしていました。十分に睡眠を取り、快調な状態での参加をお勧めします。

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Packages: 【期間限定秋キャンペーン】おすすめプラン
Attended as: Families
Posted on: 2017/11/08
Activity Date: 2017/11/02

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

Moving Aquarium 動く水族館

Reviewed by: tommy

I participated in a Japanese guided tour on a premium boat. Everything, from safety instructions to the guide, was in Japanese, so my aunt, who doesn't speak English, was able to enjoy it as well.

Due to the lack of coral reefs in the waters off the coast of Oahu, we couldn't see beautiful underwater scenery or vibrant tropical fish, but I was satisfied to see the wild fish gathered around the sunken reef up close.

プレミアム船の日本語ガイドツアーに参加しました。
安全の注意からガイドまですべて日本語でやってくれるので、英語ができない叔母でも楽しめました。

オアフ島沖の海底は珊瑚礁が少ないため、美しい海底も鮮やかな熱帯魚も見られませんでしたが、沈められた魚礁に集まった野生?の魚の様子を間近に見れて満足です。

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Families
Posted on: 2017/11/08
Activity Date: 2017/11/04

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

Submarine サブマリン

Reviewed by: piro

It was my first time participating in a submarine tour. I saw a lot of fish, but I only spotted one sea turtle, which was less than I had hoped for. However, I was able to experience the enchanting underwater world.

初サブマリン参加でした、魚は沢山見られましたが期待していたウミガメは1匹でした。
でも、幻想的な海中は感じられました。

Reply from activity provider

Thank you very much for boarding the Atlantis submarine and for sharing your feedback.

We are delighted to hear that you enjoyed the enchanting underwater experience during the submarine tour. The natural coral reefs off the coast of Waikiki have been gradually lost over the past 100 years, but our company has successfully brought back marine life through the installation of artificial reefs. It was unfortunate that you only saw one sea turtle. Observing marine life can be unpredictable, but during the submarine tour, it is possible to see turtles, sharks, and during certain seasons, even whales. We look forward to welcoming you aboard again.

この度はアトランティス潜水艦にご乗船、またご感想をいただき誠にありがとうございます。

潜水艦ツアーで幻想的な海中をお楽しみいただけたと伺えて大変嬉しく思います。ワイキキ沖の天然の珊瑚礁は過去100年の間に次々に失われてきたのですが、弊社は人工漁礁の設置により海洋生物の「呼び戻し」に成功しております。ウミガメは1匹しか見られなく残念でした。 海洋生物の観測は予測できないことがありますが、潜水艦ツアーでカメやサメ、クジラの季節にはクジラが見られることもございます。 またのご乗船をお待ち致しております。

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Couples
Posted on: 2017/11/06
Activity Date: 2017/10/20

Submarine Underwater Scooter Adventure & Turtle Snorkeling Tour from Hawaii Kai

Great

Reviewed by: Christine

Great time, my husband and I throughly enjoyed ourselves and would recommended this to anyone, at any age, as well as at any health issues, we both felt extremely safe and you did not need to know how to swim.

My husband is not in the best of health and it was a great experience on his bucket list.

  • Really worth doing, I can’t swim and I had no fear whatsoever

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Packages: Original Package: Underwater Scooter Adventure with Pick-up from Waikiki
Attended as: Couples
Posted on: 2017/11/06
Activity Date: 2017/08/29

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

My first submarine! 初めての潜水艦!

Reviewed by: なみぷーる

Since I was with my mother, who is not a strong swimmer, and my 2-year-old child, I participated for the first time. It was interesting just to see the submarine surfacing while we were out on the cruise ship. Additionally, the time spent out at sea allowed us to enjoy the view of Waikiki from the ocean side, and Diamond Head looked beautiful as well, making for a pleasant little cruise. As for the diving itself... it felt like there were fewer fish than I had imagined, and the overall experience was somewhat lacking. It might be due to the season.

かなづちの母と2歳のこどもが一緒だったので、初参加しました。
クルーズ船で沖まで出て、そこに潜水艦が浮上してくる様子を見るだけでも面白いです。
そして、沖に出る時間もワイキキの景色を海側から眺められ、ダイアモンドヘッドもきれいに見えますので、ちょっとしたクルーズも楽しめます。
肝心の潜水は・・・というと・・・想像していたよりも魚が少なく、見ごたえ感は弱い印象でした。季節によるのかもしれません。

  • クルーズ船から潜水艦に乗り換えますよ

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Packages: 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート>
Attended as: Families with Young Children
Posted on: 2017/11/04
Activity Date: 2017/09/24

1-Hour Hawaii Glass Bottom Boat Tour - Waikiki Morning & Afternoon Marine Life Cruise

Great!

Reviewed by: Jeremiah

Loved it! We saw turtles, dolphins, tons of fish and the wide open sea!

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Packages: Now Available! Early Morning Wildlife Cruise (25% Capacity)
Attended as: Families
Posted on: 2017/10/28
Activity Date: 2017/10/25

BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

Lots of fun

Reviewed by: M. Maddon

Had a ton of fun at Bobs underwater scooter adventure. The crew was funny and friendly and made the trip safe and memorable. I would recommend this to anyone coming to Oahu who loves tropical fish. I got to hold a giant sea star while the guide took my picture. It was awesome.

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Packages: Fall Special
Attended as: Couples
Posted on: 2017/10/27
Activity Date: 2017/10/20

ハワイ水中スクーター 泳げなくてもOK!シーボブで海底散歩&シュノーケリングクルーズ

I'm a little disappointed. 少しがっかりです。

Reviewed by: toshi

I participated on October 16. I understand that the visibility in the water was not as good as I had expected and that there weren't many fish, which I attribute to the season and weather. However, during the underwater photography session, I had a very painful experience because I had to force my family of four together, and my hands and feet got caught in the scooter. Furthermore, despite paying $75 for the photos and videos, I am very disappointed that they have not yet been sent to me.

10月16日に参加させて頂きました。海中の透明度が思っていた程でなく魚達もそれほど多くはなかった事は、時期や天気に依るものと納得しています。が、水中撮影の時、家族4人を無理矢理寄せ集めた為に、手や足がスクーターに挟まれて非常に痛い思いをしました。更に、$75-も支払い写真&動画を購入したにも拘らず、未だに送られてこないのは非常に残念でなりません。

Reply from activity provider

Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide you with satisfactory service.

As mentioned in a separate email, we have received reports that when operating the underwater scooter according to the instructor's instructions, hands and feet should not extend outside the scooter, thus preventing them from getting caught in other scooters. However, upon reviewing past tour experiences and photos, we found that some customers were operating the scooter with their hands and feet extended outside. To prevent this from happening again, we have requested the operating company to review their explanation of the correct way to ride the underwater scooter. We apologize for the inconvenience caused by the lack of explanation from the operating company.

Regarding the photos you purchased, as mentioned in a separate email, we have already sent them to the specified email address. Please check.

We take your feedback seriously and will work with the operating company to further improve our services in the future. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team

この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。

別途メールにてご連絡させていただきましたが、インストラクターの指示通りに水中スクーターを運転した場合、手や足がスクーターの外に出ることがないため、 他のスクーターに手足が挟まれることはないと報告を受けております。しかしながら、弊社でも過去のツアー体験談などのお写真を確認いたしましたところ、スクーターから手足を出して操縦されているお客様がいらっしゃることが判明いたしました。再発防止のため、催行会社には水中スクーターの正しい乗り方の説明を見直すよう要請いたしました。
催行会社の説明不足によりご迷惑おかけいたしましたことお詫び申し上げます。なお、ご購入されたお写真の件ですが、別途メールでご連絡させていただきましたように、
ご指定されたメールアドレスに既にお送りしているとのことでした。ご確認ください。

お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

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Packages: 【期間限定秋キャンペーン】おすすめプラン
Attended as: Families
Posted on: 2017/10/23
Activity Date: 2017/10/16

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

I thought the underwater scenery would be more beautiful. もっと海中が綺麗かと思った

Reviewed by: あやあや

The experience of being on a submarine was good, but the waiting time was long, and I wished that photo opportunities were limited to those who wanted them.

The explanations were played in Japanese through headphones, but the live English voice was loud and overlapping, making it difficult to hear.

I didn't see many fish, and the colors weren't vivid. I understood well the importance of environmental protection.

潜水艦に乗れる経験は よかったが、待ち時間が長くて 写真撮影は、希望者だけにして欲しかった。

説明が日本語でヘッドホンから流れるけれど生の英語の声が大きくて重なり 聞き取りづらかった。

魚があまり見られなく、色も鮮明でなかった。環境保護の大切さは良くわかった、

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Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Families
Posted on: 2017/10/21
Activity Date: 2017/10/15

BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

Amazing Experience

Reviewed by: Sandra McCarthy

Our group of four "seniors" wanted to experience this unique water activity during our visit to Oahu. The underwater scooter adventure exceeded our expectations. The entire team from Bob's was very helpful to all of us onboard. They did a great job of communicating to not only those of us from the U.S. but were able to converse with the customers who were from Japan and needed communications in their native language.

We had been given appropriate safety briefings before heading out to the dive site. The outdoor temperature in mid October was in the mid 80s so not uncomfortable. The water temperature was a reasonable 75+ but we adapted to it as soon as we got into the water on the scooters.

The divers gave us appropriate underwater instructions to get us going and to set up the underwater photos for each person. We did have unusual trade winds that caused some bouncing and rolling in the boat but once in the water on the scooter or when snorkeling, it was mitigated. The water was clear and we had a variety of fish that swarmed around us as they were feeding on the food that the divers attached to the scooters. A unique feeling to have all of these colorful fish surrounding you in their environment.

We also had the opportunity to see a number of sea turtles both under water and coming to the surface. It would have been great to have had more time actually underwater but we only could accommodate 2 - 3 people underwater at one time. It probably would have been more enjoyable from the customer perspective with a few less onboard the boat.

Our group did take the opportunity to do some snorkeling after we completed our time on the underwater scooters. All in all a great time to remember and yes we did buy the photos especially for the video that was offered as well.

We have not been able to access our photos yet as we are still on vacation and will need to do so when we get home. Hopefully, they will be as delightful to watch as what we experienced

  • Ready for our underwater scooter adventures

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Packages: Summer Special!
Attended as: Couples
Posted on: 2017/10/21
Activity Date: 2017/10/18

アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>

I can't believe the ocean is this beautiful! 海がこんなにキレイだなんて!

Reviewed by: 舞茸!

First of all, motion sickness medication is a must!
The sea was incredibly beautiful and clear.
The sunken ships and airplanes were mysterious,
and there were lots of small fish! Of course, there were big fish too!
And above all, the guide was very humorous and made it fun.
At the end, a dolphin swam by briefly.
I wish I could have seen it a little closer.

まず酔い止めは必須!
めちゃめちゃ海がキレイで透き通っていました。
人工的に沈めた船や飛行機が神秘的で
小さい魚たちがいっぱいいました!もちろん大きい魚たちも!
そしてなんといっても案内役の方がとてもユーモアがあって楽しかったです。
最後にちらりとイルカが泳いでいました。
もうちょっと近くで見れたら良かったなー。

Reply from activity provider

Aloha! Thank you very much for boarding the Atlantis Submarine and for sharing your feedback. We are all very pleased to hear that you encountered many fish and dolphins during your underwater exploration. We also appreciate your kind words about our guides. We look forward to welcoming you aboard again. Mahalo!

アロハ!この度はアトランティス潜水艦にご乗船、そしてご感想をいただき誠にありがとうございます。海中探検でたくさんの魚やイルカに出会えたと伺い私たちスタッフ一同大変嬉しく思います。また、弊社の案内係をお褒めいただきありがとうございます。またのご乗船をお待ち致しております。マハロ!

  • キレイ!

  • 太陽が海を照らしている姿最高!

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Packages: スタンダード・サブマリン<定員48名>(2018年12月31日まで)
Attended as: Couples
Posted on: 2017/10/18
Activity Date: 2017/10/15

BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

Scooter adventure

Reviewed by: Sherwin

The crew were so professional and nice. They kept us all feel safe. Our kids had a blast! Definitely recommends.

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Packages: Summer Special!
Attended as: Families
Posted on: 2017/10/17
Activity Date: 2017/10/14
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